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Troubleshooting
Before asking for repairs, check the symptoms with the following table.
Contact your dealer if a problem cannot be solved even after checking and trying the solution or a problem is not
described below, and when having a problem with installations.
• Is the same IP address provided to other devices?
Refer to a system administrator for further informa-
tion.
• Are you accessing the wrong IP address?
Check the connection as follows:
>ping "IP address of this unit"
If there is reply from this unit, the connection is nor-
mal.
If not, check the settings of the IP address and the
subnet mask.
• Is the valid IP address set?
Refer to a system administrator for further informa-
tion.
• Is the connection indicator of the 10/100BASE-T port
lit? When it is not lit, connection to a LAN is not estab-
lished or a network is not working correctly. Confirm
that the connection indicator of the 10/100BASE-T
port is lit. Refer to a system administrator if it is not lit.
Reference
pages
Cause/solution
• Is the Ethernet cable firmly connected to the 10/100
BASE-T port? Confirm the cable is firmly connected.
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Symptom
Cannot access from the
browser.
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• Are there contradictions between the address and the
network subnet to be accessed?
Or is "Use Proxy Server" for the settings of the brows-
er checked?
When accessing this unit in the same subnet, entering
the address of this unit in the "Don’t Use Proxy For
These Addresses" box is recommended.
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• The buttons may not be displayed orderly if the font
setting of Windows has been changed from the
default setting. Use with the default font setting.
The buttons on the browser
are displayed out of align-
ment.
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