SYSTEM ADMINISTRATOR'S GUIDE
Installation Manual
255
Note
Extension Call Forwarding to the VPS can override the operator call coverage settings
depending on the timing parameters of the PBX and VPS. Even if the operator call coverage
parameters are set to "Next Operator" on Busy/No Answer, the call may go to the VPS (if
the Operator has set the call forwarding to the VPS).
Operator's Parameters-Day Mode-Operator 2
Operator 2 receives operator-seeking calls when Operator 1 is busy or does not answer and
Operator 1's parameters are set as follows:
•
Busy Coverage Mode—No Answer Coverage
•
No Answer Coverage Mode—Next Operator
No Answer
Coverage
Mode
1. Caller Select
2. Leave Message
3. Disconnect
Message
4. Next Operator
(Caller Select)
Specifies how to handle Operator 1 calls when not
answered within the time period set by the "Operator No
Answer Time" mode.
1. Caller Select—Allows the caller to leave a message or
call another extension. (In some cases, a call to another
extension is not available. For more information, see
the "Note" on "Caller Select" in Table 24 in
5.4.3
Operator’s Parameters.)
2. Leave Message—Instructs the caller to leave a
message in Operator 1's mailbox.
3. Disconnect Message—Disconnects the caller after
playing "Thank you for calling".
4. Next Operator—Transfers the caller to Operator 2.
Message
Repeat Cycle
1-3 times
(3)
Specifies the number of times the VPS will play the
Automated Attendant top menu.
To access the proper menu for Operator Parameters-Day Mode-Operator 2, follow
the menu path as shown:
System Administration Top Menu-1-4-1-2-1-2
Table 45
Parameter
Value Range
(Default)
Description/Function
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Summary of Contents for KX-TVS80
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