CUSTOMIZING THE SYSTEM
142
Installation Manual
*: Note
In the following cases, the caller cannot "select". He is directed to Operator 1’s mailbox
when he is transferred to the operator but the operator does not answer:
1.
No input to Automated Attendant.
2.
No input to Custom Service menu when "No DTMF Operation" is set to "C. Operator"
in Table 53 in B5.2
Custom Service.
3.
No input to Voice Mail service when "Rotary Telephone Call Coverage" is set to
"Operator Extension" in Table 70 in B6.7
Other Parameters.
No Answer
Coverage
Mode
1. Caller Select
2. Leave Message
3. Disconnect Message
4. Next Operator
(Caller Select)
Specifies how to handle Operator 1 calls when not
answered within the time period set by the
"Operator No Answer Time" mode.
1. Caller Select*—Allows the caller to leave a
message or call another extension.
2. Leave Message—Instructs the caller to leave a
message in Operator 1’s mailbox.
3. Disconnect Message—Disconnects the caller
after playing "Thank you for calling."
4. Next Operator—Transfers the caller to
Operator 2.
Message
Repeat Cycle
1-3 Times
(3)
Specifies the number of times that the VPS will
play the Automated Attendant top menu.
Table 24
Description
Value Range
(Default)
Description/Function
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Summary of Contents for KX-TVS80
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