SYSTEM MAINTENANCE AND TROUBLESHOOTING
Installation Manual
191
Unable to access the
mailbox.
•
Improper setting of the
mailbox number.
•
Readjust the number of digits in
the mailbox number (see
"Mailbox Number" in Table 36
in B2
SYSTEM
ADMINISTRATION—
MAILBOXES).
Unable to access to Operator
1
•
Improper setting of the
operator extension number.
•
Adjust the operator extension
number to that of the connected
PBX (see "Operator's
Extension" in Table 45 in
B5.1
Automated Attendant
Parameters).
Connected terminal (RS-
232C port) does not operate.
•
Improper connection.
•
Improper setting of the
parameter.
•
Be sure you are using a null
modem cable (see
2.8
TERMINAL
CONNECTION).
•
The terminal and VPS should
have the same parameter
settings for Baud Rate, Word
Bit Length, Parity and Stop Bit
Length (see B7.1
RS-232C
Parameters).
Unable to make
reconnection when the line is
busy.
•
Improper setting of the busy
signal reconnection procedure.
•
Readjust the busy signal
reconnection procedure to that
of the connected PBX (see
"Reconnect Sequence on Busy"
in Table 75 in B7.3
PBX
Interface Parameters).
Unable to make a no-
response reconnection.
•
Improper setting of the no-
response reconnection
procedure.
•
Readjust the no-response
reconnection procedure to that
of the connected PBX (see
"Reconnect Sequence on No
Answer" in Table 75 in
B7.3
PBX Interface
Parameters).
Unable to generate a call
waiting tone from the VPS.
•
Improper setting of sequence.
•
Adjust the Call Waiting
sequence to that of the
connected PBX (see "Call
Waiting Sequence" in Table 75
in B7.3
PBX Interface
Parameters).
Table 32
PROBLEM
PROBABLE CAUSE
POSSIBLE SOLUTION
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