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Panasonic HYBRID IP-PBX KX-TDA100 Feature Manual Download Page 364

Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America

One Panasonic Way, Secaucus, New Jersey 07094

Panasonic Puerto Rico, Inc.

San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985

http://www.panasonic.com/csd

Copyright:

This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal 
use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic 
Communications Co., Ltd.

© 2006 Panasonic Communications Co., Ltd. All Rights Reserved.

PSQX3651YA   

KK0206BM1076

Summary of Contents for HYBRID IP-PBX KX-TDA100

Page 1: ...ic Hybrid IP PBX Please read this manual carefully before using this product and save this manual for future use KX TDA50 PSMPR Software File Version 3 0000 or later KX TDA100 KX TDA200 PMPR Software...

Page 2: ...sted throughout the Feature Manual for your reference Programming References PC Programming Manual Commonly used settings can be programmed using the KX TDA Maintenance Console 1 13 28 PT Programming...

Page 3: ...s Information Before Programming Install the latest version of Maintenance Console to view this information All system programming can be performed through PC programming 1 13 6 PC Programming However...

Page 4: ...ll distribution ICD group and be used as a small call center which can take advantage of several features some of which are highlighted below Queuing When all available extensions in an ICD group are...

Page 5: ...ephone DPT that is connected to a Super Hybrid port of the Hybrid IP PBX The SLT shares the same extension number with the APT or DPT EXtra Device Port XDP Mode An SLT can be connected to a DPT that i...

Page 6: ...TDA5920 required This PBX supports the use of cellular phones and other outside destinations with the PBX Cellular phones can be treated as extensions within the PBX and paired with wired telephones i...

Page 7: ...Identification Presentation CNIR Calling Name Identification Restriction COLP Connected Line Identification Presentation COLR Connected Line Identification Restriction CONP Connected Name Identificat...

Page 8: ...ng Message OHCA Off hook Call Announcement OPX Off premise Extension P PDN Primary Directory Number PIN Personal Identification Number PRI Primary Rate Interface PS Portable Station PT Proprietary Tel...

Page 9: ...Feature Manual 9 V VM Voice Mail VoIP Voice over Internet Protocol VPS Voice Processing System X XDP EXtra Device Port...

Page 10: ...g Tone 50 1 3 11 CELLULAR PHONE FEATURES 51 1 3 12 CLI Calling Line Identification Distribution 52 1 3 13 CLIP Calling Line Identification Presentation 53 1 3 14 CO Line Access 55 1 3 15 CO Line Call...

Page 11: ...e to the Telephone Company from a Host PBX 132 1 8 6 Hot Line 134 1 9 I 136 1 9 1 ICD GROUP FEATURES 136 1 9 2 ICD Group Features Group Call Distribution 140 1 9 3 ICD Group Features Log in Log out 14...

Page 12: ...Private Network Features Network ICD Group 246 1 13 17 Private Network Features PS Roaming by Network ICD Group 247 1 13 18 PRIVATE NETWORK FEATURES QSIG 248 1 13 19 Private Network Features QSIG CCBS...

Page 13: ...321 1 19 5 Voice Mail DTMF Integration 327 1 20 W 334 1 20 1 Walking COS 334 1 20 2 Walking Extension 335 1 20 3 Whisper OHCA 336 1 20 4 Wireless XDP Parallel Mode 337 2 Appendix 341 2 1 Capacity of...

Page 14: ...14 Feature Manual...

Page 15: ...Feature Manual 15 Section 1 Features and Configurations...

Page 16: ...ge is displayed at the extension while on hook The caller must use a display proprietary telephone PT to see the Absent Message Programming References PC Programming Manual 2 8 8 2 6 1 Numbering Plan...

Page 17: ...on The Account button is used in place of the feature number for entering an account code This button is useful because it can be used at any time while feature number entry is allowed only when heari...

Page 18: ...ferent telephone carriers charge different rates for calls placed to different areas Your PBX may use different telephone carriers to make calls to different areas in an effort to reduce costs Automat...

Page 19: ...of a telephone number such as an area code or local exchange can also be stored so that all calls to those areas or exchanges are exempted from ARS No No Normal CO Line Access No No Yes Is the ARS mod...

Page 20: ...always ignored by ARS and does not need to be programmed here Before programming the details of each Routing Plan explained below you can simply assign here the same Routing Plan number to all the di...

Page 21: ...g to priority level 5 Carrier Table Each carrier must be programmed in the Carrier Table Here each carrier is assigned a carrier number name the CO lines it is used with etc 2 14 6 8 5 Carrier Carrier...

Page 22: ...umber of Digits 352 ARS Removed Number of Digits for Carrier Access 5 2 14 6 8 5 Carrier Carrier Modify Command Command Description Inserts the Carrier Access Code Inserts the user dialed number minus...

Page 23: ...shed will restrict the customer and the customer s employees from gaining access to the network and to these codes KEEP THE SOFTWARE UP TO DATE WITH THE LATEST DATA Logging Outgoing Calls by SMDR Whet...

Page 24: ...r Access 352 ARS Removed Number of Digits for Carrier Access 353 ARS Carrier Access Code Feature Manual References 2 1 Capacity of System Resources 1 1 4 Automatic Callback Busy Camp on Description If...

Page 25: ...period the user will hear a reorder tone This operation applies to intercom calls only This feature is also known as Automatic Station Release Conditions A proprietary telephone PT portable station PS...

Page 26: ...dware Requirement An MSG card This feature is only effective for calls arriving on DISA lines If a fax signal is not detected before the DISA Intercept Routing No Dial timer expires the call is redire...

Page 27: ...ing At 2 00 A M on the start date the clock will change to 3 00 A M and at 2 00 A M on the end date the clock will change to 1 00 A M Note If a Timed Reminder Remote Wake up call is set On the Dayligh...

Page 28: ...end of Daylight Saving Time 1 16 1 SMDR Station Message Detail Recording Programming References PC Programming Manual 2 8 1 2 1 Date Time Daylight Saving 2 8 17 2 9 System Options Option 2 Automatic...

Page 29: ...n select the audio source KX TDA50 only Each user can only set cancel BGM the user cannot make a music selection BGM External Hardware requirement A user supplied external pager External pagers can be...

Page 30: ...ic On Hold 1 KX TDA100 KX TDA200 KX TDA600 only MOH MOH 2 Music On Hold 2 KX TDA100 KX TDA200 KX TDA600 only MOH MOH Music On Hold KX TDA50 only 2 11 2 5 2 External Pager PT Programming Manual None Op...

Page 31: ...sed in this Feature Manual refers to features that can receive caller information sent from the telephone company and received on analog ISDN and T1 lines Your network provider may use a different nam...

Page 32: ...m a call on an ISDN line and the call type is International National or Subscriber the following modification table is used instead of the above table Features Description Details in Calling Line Iden...

Page 33: ...ng SMDR when a call from this telephone number is received c CLI Destination The destination to which an incoming call from the stored telephone number is directed via the CLI distribution feature A C...

Page 34: ...sent to an SLT a CO Line Access number can be automatically added to the telephone number through system programming for calling back KX TDA50 only Through system programming a group of 4 SLT or Supe...

Page 35: ...e 2 10 1 4 1 1 Wired Extension Extension Settings Option 7 Extension Caller ID Incoming Call Wait Timer for Extension Caller ID 2 12 1 6 1 System Speed Dial 2 12 2 6 2 Caller ID Modification PT Progra...

Page 36: ...laced on hold and the call is not retrieved within a preprogrammed time period after the Hold Recall time expires the call is automatically disconnected Automatic Call Hold A PT can be configured thro...

Page 37: ...unk Transfer to Extension Mode 1 Flashing the hookswitch Going on hook Flashing the hookswitch Hold Feature No Going on hook Flashing the hookswitch Trunk Access No Flashing the hookswitch Extension N...

Page 38: ...ll containing Caller ID information is received by an extension the information is shown on the telephone display notifying the extension user of the caller s identity This information is also automat...

Page 39: ...directed to a PS the call will be logged in the call log of the PS even when a The PS is out of range b The PS is turned off c The Cell Station CS is busy If the caller s name is not logged the calle...

Page 40: ...is not answered the call is logged in the Incoming Call Log of the ICD group If the call is answered it is logged in the call log of the answering extension only MPR Software File Version 3 1000 or l...

Page 41: ...eature will not function when the busy extension a Has set Executive Busy Override Deny 1 5 3 Executive Busy Override or Data Line Security 1 4 1 Data Line Security b Is receiving an Off hook Call Ann...

Page 42: ...retrieved by any extension user Conditions Automatic Call Park It is possible to select an idle parking zone automatically Retry If the specified parking zone is occupied or there is no vacant zone f...

Page 43: ...Recall Recall Disconnect after Recall 2 8 8 2 6 1 Numbering Plan Main Features Call Park Call Park Retrieve 2 10 5 4 1 4 Wired Extension Flexible Button Type Parameter Selection for Call Park Optional...

Page 44: ...tons for extensions or incoming call distribution ICD groups have this feature enabled through system programming and 3 the light pattern of DSS buttons for incoming calls to extensions or ICD groups...

Page 45: ...ny 2 10 10 4 2 1 Portable Station Extension Settings Option 3 Call Pickup Deny PT Programming Manual 650 Extension User Groups of a Pickup Group Feature Manual References 1 3 19 COS Class of Service 2...

Page 46: ...e to transfer a call to an outside party COS can also prohibit transferring to an extension of another PBX via the TIE line service using the PBX code method Access with PBX Code 1 13 13 PRIVATE NETWO...

Page 47: ...ic on Hold Sound on Transfer 2 8 4 2 3 Timers Counters Dial IRNA Recall Tone Recall Transfer Recall 2 8 11 2 7 1 Class of Service COS Settings TRS Transfer to CO 2 8 17 2 9 System Options Option 4 DSS...

Page 48: ...a VM group DPT DTMF is not available Data Line Security Setting Data Line Security cancels the Call Waiting setting 1 4 1 Data Line Security Caller Information With the Call Waiting tone the caller s...

Page 49: ...to send a call waiting notification Programming References PC Programming Manual 2 7 10 1 1 Slot LCO Card Property Caller ID Caller ID Signaling 2 8 8 2 6 1 Numbering Plan Main Features Call Waiting...

Page 50: ...ne 2 through personal programming Call Waiting Tone Type Selection A PT user can hear different Call Waiting tones for CO line calls and intercom calls if Tone 2 has been selected through personal pro...

Page 51: ...n Feature Manual References 1 19 2 Virtual PS Feature Description Reference Outside Destinations in Incoming Call Distribution Group Up to 4 cellular phones can be assigned as members of an Incoming C...

Page 52: ...en a call has Caller ID information and CLI distribution is enabled for the current time mode CLI distribution will direct the call to its destination ignoring preprogrammed DIL or DID destinations Pr...

Page 53: ...6 4 Speed Dialing System 1 3 13 CLIP Calling Line Identification Presentation Description Calling Line Identification Presentation CLIP The PBX can send a preprogrammed telephone number to the network...

Page 54: ...number for the connected ISDN port can be used for the ISDN terminal devices which cannot be assigned their own CLIP COLP number such as a doorphone COLP CLIR COLR Assignment for Each Port Each servic...

Page 55: ...on CO KX TDA100 KX TDA200 KX TDA600 only Option 3 CLIR Option 3 COLR 2 10 5 4 1 4 Wired Extension Flexible Button Type 2 10 10 4 2 1 Portable Station Extension Settings Option 1 CLIP ID Option 3 CLIP...

Page 56: ...hunting sequence in a trunk group from lowest numbered CO line from highest numbered CO line or rotation can be determined through system programming A company name or customer name can be assigned on...

Page 57: ...1 1 Trunk Group TRG Settings Main Line Hunting Order 2 9 2 3 1 2 Trunk Group Local Access Priority 2 10 5 4 1 4 Wired Extension Flexible Button Type Parameter Selection for Single CO Parameter Select...

Page 58: ...ide party is established the call duration can be restricted by the system timer selected for each trunk group Both parties will hear warning tones at five second intervals starting 15 seconds before...

Page 59: ...ain unattended is restricted by the following timers Callback Start Timer Warning Tone Start Timer Disconnect Timer These timers behave and operate according to the following chain of events 1 When th...

Page 60: ...ortable Station Flexible Button Type 2 10 17 4 3 DSS Console Flexible Button Type PT Programming Manual None Feature Manual References 1 6 3 Flexible Buttons 2 1 Capacity of System Resources Operating...

Page 61: ...ablished using the Paging feature b Sent to the caller when a conversation is established with an extension in one of the following modes Hands free Answerback mode Voice calling mode Alternate Receiv...

Page 62: ...n extensions to a COS it is possible to control the behavior and privileges of extension users allowing or denying certain extensions access to various features extensions and CO lines depending on th...

Page 63: ...l References 2 1 Capacity of System Resources 1 3 20 CPC Calling Party Control Signal Detection Description The Calling Party Control CPC signal is an on hook indication disconnect signal sent from an...

Page 64: ...s CTI can be achieved in two ways 1 First Party Call Control 2 Third Party Call Control 1 First Party Call Control A PC is connected to a digital proprietary telephone DPT which supports an optional U...

Page 65: ...CTI software documentation for more information For Third Party Call Control it is possible to connect a CTI Server to the Hybrid IP PBX via either a CTI LINK card or USB port However both connection...

Page 66: ...MPR Card 2 8 6 CTI LINK Card KX TDA0410 2 9 4 First Party Call Control CTI Connection 2 12 1 Connection of Peripherals Programming References PC Programming Manual 2 7 28 1 1 Slot CTI LINK Card Proper...

Page 67: ...tone can be selected for each analog CO line through system programming regardless of the originating extension under contract with the telephone company Conditions Pulse to Tone Conversion It is pos...

Page 68: ...iption The following dial tones inform extension users about features activated on their extensions Each dial tone type has two frequencies such as dial tone 1A and dial tone 1B Type Description Tone...

Page 69: ...VM DPT DTMF group 1 19 3 Voice Mail VM Group Programming References PC Programming Manual 2 8 17 2 9 System Options Option 3 Dial Tone Distinctive Dial Tone Dial Tone Dial Tone for Extension Dial Tone...

Page 70: ...Toll Restriction button Programming References PC Programming Manual 2 10 5 4 1 4 Wired Extension Flexible Button Type Parameter Selection for TRS Level Change 2 10 13 4 2 3 Portable Station Flexible...

Page 71: ...mers fax machines to your office fax machine automatically or allow your overseas customers to be automatically connected to specific operators This feature is only available for the KX TDA100 KX TDA2...

Page 72: ...the current time mode 1 19 4 Voice Mail DPT Digital Integration Conditions To use this feature DID must be assigned as the distribution method for the desired CO line port Programming References PC P...

Page 73: ...KX TDA100 KX TDA200 KX TDA600 only Feature Manual References 1 3 12 CLI Calling Line Identification Distribution 1 9 10 INCOMING CALL FEATURES 1 17 3 Tenant Service 1 17 5 Time Service 2 1 Capacity o...

Page 74: ...DIL Table 2 16 2 10 2 DIL Table Port Settings DIL DIL Destination Day Lunch Break Night 450 DIL 1 1 Destination A CO line call is received Yes Yes No Does the call have Caller ID information and is CL...

Page 75: ...0 DIL 1 1 Destination Feature Manual References 1 3 12 CLI Calling Line Identification Distribution 1 9 10 INCOMING CALL FEATURES 1 17 5 Time Service 1 4 7 DISA Direct Inward System Access Description...

Page 76: ...he PBX receives the dialed digits and checks the dialed number No What is the DISA security mode Continued on next page F A The call is routed to an operator etc DISA Intercept when All DISA Ports are...

Page 77: ...e call is disconnected Continued from previous page DISA Reorder Tone time expires Yes Is the extension in DND mode Yes No A No Yes The call is established The call is routed to the intercept destinat...

Page 78: ...ther DISA floating extension numbers as the destination Multistep DISA AA Service If the caller dials a second digit within a preprogrammed time period DISA 2nd Dial Time for AA the DISA AA service is...

Page 79: ...Entry If the caller performs Verification Code Entry 1 19 1 Verification Code Entry while hearing a DISA message the security mode can be temporarily changed to No Security mode Entry method Verificat...

Page 80: ...outing No Answer If a destination is not available to answer a DISA call within a preprogrammed time period DISA Intercept time after the call is reached the call will be redirected to the programmed...

Page 81: ...CLI for DIL CLI Ring for DIL Day Lunch Break Night Programming Example of System Speed Dialing Table 2 12 1 6 1 System Speed Dial CO Line Access Number Telephone Number CLI Destination In this exampl...

Page 82: ...ers Counters DISA Door Reminder U Conf DISA Mute OGM Start Timer after Answering End of Call Detection If a call through DISA is routed to a CO line DISA can be used to detect the end of the call This...

Page 83: ...gramming 2 11 3 5 3 1 Voice Message DISA System Option 1 CO CO with DISA Transfer by DTMF Optional SD Card Required CO CO with DISA Return to DISA Top Menu by DTMF The KX TDA6920 KX TDA0920 or KX TDA5...

Page 84: ...ting is not available one of the following can be selected through system programming Busy Tone A busy tone will be sent to the caller Intercept Intercept Routing Busy DND will redirect the call to th...

Page 85: ...Destination When called party does not answer Day Lunch Break Night 2 11 3 5 3 1 Voice Message DISA System 2 11 4 5 3 2 Voice Message DISA Message 2 12 1 6 1 System Speed Dial CO Line Access Number T...

Page 86: ...636 and IP PTs Characters name or digits number exceeding the display s limitations are not displayed Although in this case information may not be displayed properly the received information is not al...

Page 87: ...en a destination cannot be found the calling extension will hear the DND tone while the calling outside party will hear a busy tone Conditions DND for CO Line Calls Intercom Calls The DND feature can...

Page 88: ...sion DND Status Availability PT Programming Manual 507 DND Override Feature Manual References 1 3 19 COS Class of Service Operating Manual References 1 3 19 DND Do Not Disturb 1 4 10 Door Open Descrip...

Page 89: ...Door Unlock Time 512 Permission for Door Open Access Feature Manual References 1 3 19 COS Class of Service Operating Manual References 1 3 20 Door Open 1 4 11 Doorphone Call Description A visitor can...

Page 90: ...e a call simultaneously If an extension user calls a doorphone while the other doorphone is engaged in a call he will hear a busy tone Installation Manual References KX TDA50 2 5 1 DPH4 Card KX TDA516...

Page 91: ...1 4 D Feature Manual 91 Operating Manual References 1 3 21 Doorphone Call...

Page 92: ...can be customized as the EFA button It is possible to perform this feature by entering the feature number while the current call is placed on Consultation Hold e g is going to be transferred to an ex...

Page 93: ...egardless of the settings such as CLIR or CLIP number assigned to an ISDN port to be used This feature is only available when using a PRI line with E911 compatible services Programming References PC P...

Page 94: ...ward System Access DISA Programming References PC Programming Manual 2 8 8 2 6 1 Numbering Plan Main Features Executive Override Deny Set Cancel 2 8 10 2 6 3 Numbering Plan B NA DND Call Feature Execu...

Page 95: ...o known as Remote Station Lock Control TRS Level COS programming determines the TRS level for Extension Dial Lock Other features can also temporarily change an extension s TRS level similar to Extensi...

Page 96: ...gramming In this case dial tone 2 will be heard when going off hook 1 4 3 Dial Tone Programming References PC Programming Manual 2 8 8 2 6 1 Numbering Plan Main Features Extension Feature Clear 2 8 17...

Page 97: ...e PIN or extension PIN of the PBX The cost of such calls will be billed to the owner renter of the PBX To protect the PBX from this kind of fraudulent use we strongly recommend a Keeping PINs secret b...

Page 98: ...on c SLT Port SLT and Panasonic VPS which supports DTMF Integration d Super Hybrid Port DPT APT SLT DSS Console Panasonic VPS and PT interface CS e Hybrid Port For KX TDA50 only APT SLT DSS Console Pa...

Page 99: ...ce relays on and off the PBX can control external devices such as alarms When an extension user enters the External Relay Control feature number the specified relay turns on for a preprogrammed length...

Page 100: ...DA0164 2 11 1 Connection of Doorphones Door Openers External Sensors and External Relays Programming References PC Programming Manual 2 7 29 1 1 Slot DPH Card Property KX TDA50 only For Output EIO Dev...

Page 101: ...ormed any further alerts from the same sensor are ignored The assigned sensor name and or number are shown on the display of PTs and PSs when a sensor call is received If the destination of a sensor c...

Page 102: ...rd KX TDA0190 2 8 3 EIO4 Card KX TDA0164 2 11 1 Connection of Doorphones Door Openers External Sensors and External Relays Programming References PC Programming Manual 2 7 25 1 1 Slot OPB KX TDA100 KX...

Page 103: ...s Menu on the display ENTER Used to confirm the selected item CANCEL Used to cancel the selected item PROGRAM Used to enter and exit programming mode FLASH RECALL Used to disconnect the current call a...

Page 104: ...insert a dialing pause in a stored number Also used as the Program button on analog proprietary telephones APTs which do not have the PROGRAM button Soft Used to select the item displayed on the bott...

Page 105: ...the same CO line is programmable for each CO line port This feature generates a Station Message Detail Recording SMDR call record 1 16 1 SMDR Station Message Detail Recording restarts the call timer...

Page 106: ...ch operation 1 9 13 Intercom Call Network Direct Station Selection NDSS Used to access an extension at another PBX within the same network 1 13 15 Private Network Features NDSS Network Direct Station...

Page 107: ...n Release Used to disconnect the line during or after a conversation or to complete a Call Transfer 1 8 3 Headset Operation Toll Restriction Used to change the Toll Restriction TRS level of other exte...

Page 108: ...aving a message and if desired intercept the call 1 19 4 Voice Mail DPT Digital Integration Voice Mail VM Transfer Used to transfer a call to the mailbox of a specified extension 1 19 4 Voice Mail DPT...

Page 109: ...bers must not conflict It is also possible to use default Pattern 1 or Pattern 2 shown in the following table a Extension Numbers Extension numbers consist of leading numbers and additional numbers Ex...

Page 110: ...e 7 Leading Number None 16 26 16 Extension Numbering Scheme 8 Leading Number None 17 27 17 Extension Numbering Scheme 9 Leading Number None 18 28 18 Extension Numbering Scheme 10 Leading Number None 1...

Page 111: ...ial Speed Dialing System Personal Personal Speed Dialing Programming 30 30 30 Doorphone Call 31 31 31 Group Paging 33 33 33 External BGM on off 35 35 35 Outgoing Message OGM playback record clear 36 3...

Page 112: ...OLR set cancel 7 0 7 0 7 0 CLIR set cancel 7 1 7 1 7 1 Switch CLIP of the CO Line Extension KX TDA100 KX TDA200 KX TDA600 only 7 2 7 2 7 2 Message Waiting set cancel callback 70 70 70 FWD DND set canc...

Page 113: ...735 735 Log in Log out 736 736 736 Incoming Call Queue Monitor 739 739 739 Hot Line program set cancel 740 740 740 Absent Message set cancel 750 750 750 BGM set cancel 751 751 751 Remote Wake up Call...

Page 114: ...ible feature numbers require additional digits to make the feature active For example to set Call Waiting the feature number for Call Waiting must be followed by 1 and to cancel it the same feature nu...

Page 115: ...6 3 Numbering Plan B NA DND Call Feature PT Programming Manual 100 Flexible Numbering Feature Manual References 1 13 24 PS Connection 1 19 3 Voice Mail VM Group 2 1 Capacity of System Resources Opera...

Page 116: ...g Extension Number 700 External Pager Floating Extension Number 730 Outgoing Message OGM Floating Extension Number Resource Description Default Device External Pager Used as the destination for the Tr...

Page 117: ...arding and the circumstances under which the calls are forwarded for each type differ as follows Depending on the type of incoming intercom or CO line calls it is possible to set a different destinati...

Page 118: ...lable Forwarding Type Forwards to Another Extension Forwards to Outside Party Extension Forwards to Another Extension Forwards to Outside Party Available Forwarding Type All Calls ICD Group All Calls...

Page 119: ...nected 1 3 15 CO Line Call Limitation Destination Availability Condition for Original Extension Incoming Call Distribution Group Wired Extension PT SLT T1 OPX Only available when FWD to extension is a...

Page 120: ...a queue of an incoming call distribution group and then the call is redirected to the overflow destination by the Queuing Time Table 1 9 6 ICD Group Features Queuing In the above cases the forwarding...

Page 121: ...mbering Plan Main Features FWD No Answer Timer Set 2 8 11 2 7 1 Class of Service COS Settings TRS Call Forward to CO Extension Feature Group Forward Set Extension Feature Remote Operation by Other Ext...

Page 122: ...roup FWD Button Types The FWD feature for the incoming call distribution group can be customized on a flexible button Multiple types of Group FWD buttons can be customized on an extension Button Statu...

Page 123: ...preregistered to the group 1 19 2 Virtual PS These settings are only available when FWD DND buttons are set through system programming to FWD DND Setting mode Conditions When FWD DND buttons are set t...

Page 124: ...or Group FWD Internal 2 10 10 4 2 1 Portable Station Extension Settings FWD DND Reference 2 10 13 4 2 3 Portable Station Flexible Button Type Ext No Floating Ext No for Group Fwd Both Ext No Floating...

Page 125: ...compose the following groups a Tenant 1 17 3 Tenant Service b Call Pickup Group See below c Paging Group See below Every extension must belong to one extension user group and cannot belong to more tha...

Page 126: ...n Hunting Group 2 9 14 3 6 Extension Hunting Group Member List 680 Idle Extension Hunting Type 681 Idle Extension Hunting Group Member 4 Incoming Call Distribution Group ICD Group An ICD group is a gr...

Page 127: ...through system programming One PS can belong to multiple PS ring groups 1 13 27 PS Ring Group 2 9 21 3 9 PS Ring Group 2 9 22 3 9 PS Ring Group Member List Type Description VM DPT Group A group of DPT...

Page 128: ...ming Call Distribution Group Name 640 Extension User Groups of a Paging Group 650 Extension User Groups of a Pickup Group 660 VM Group Floating Extension Number 680 Idle Extension Hunting Type 681 Idl...

Page 129: ...g a call from an analog CO line users are strongly recommended to perform a screened transfer so that the outside caller is not automatically connected to an extension using Hands free Answerback when...

Page 130: ...n hands free mode but cannot have hands free conversations Programming References PC Programming Manual 2 8 4 2 3 Timers Counters Dial IRNA Recall Tone Tone Length Reorder Tone for PT Hands free 2 10...

Page 131: ...disconnect the line during or after conversation or to complete a Call Transfer It is possible to change from headset mode to hands free mode or vice versa during a conversation by pressing the Headse...

Page 132: ...roup of the behind PBX A preprogrammed Pause time will be automatically inserted between the user dialed Host PBX Access code and the subsequent digits 1 13 4 Pause Insertion Feature Description Detai...

Page 133: ...ARS Automatic Route Selection SMDR The dialed number including the Host PBX Access code will be recorded on Station Message Detailed Recording SMDR only if the modified number setting is selected in t...

Page 134: ...1 Capacity of System Resources 1 8 6 Hot Line Description An extension user can make an outgoing call by simply going off hook if the user has previously stored the telephone number or the extension...

Page 135: ...1 8 H Feature Manual 135 204 Hot Line Waiting Time Feature Manual References 2 1 Capacity of System Resources Operating Manual References 1 3 34 Hot Line...

Page 136: ...oup can be monitored by an extension assigned as a supervisor 2 9 9 3 5 1 Incoming Call Distribution Group Group Settings Main Overflow Queuing Busy Overflow No Answer Miscellaneous 1 622 Incoming Cal...

Page 137: ...different extension each time a call is received Priority Hunting An idle extension is searched for in the specified order always starting from the same location Ring All extensions in the incoming c...

Page 138: ...the INTERCOM CO or PDN button The mode of ICD Group buttons can be selected through system programming as follows Standard Mode Group DN Button Mode An extension can have an ICD Group button for an in...

Page 139: ...distribution group the PBX checks the COS of the calling extension against the COS of the incoming call distribution group 1 9 14 Internal Call Block Programming References PC Programming Manual 2 8 1...

Page 140: ...Distribution Method Description Uniform Call Distribution UCD Calls are distributed evenly to a different extension each time a call is received Extensions are hunted in a circular way in the preprogr...

Page 141: ...queue b UCD Priority Hunting The Group Call Waiting feature activates on an idle ICD Group button located on busy member extensions in a certain order This order depends on the type UCD Ring All exte...

Page 142: ...to select whether incoming calls are distributed to idle extensions evenly in order UCD or to the extension that has been idle the longest ACD ACD does not work for ISDN extensions or PS Ring Groups...

Page 143: ...xtensions They can return to the group when they are ready to answer calls Wrap up While logged in a member extension can have a preprogrammed time period automatically for refusing calls after comple...

Page 144: ...Log out A member extension may be logged out automatically if the Unanswered time expires a preprogrammed number of times consecutively The number of consecutive unanswered calls can be assigned for e...

Page 145: ...tion Group Member Wrap up Timer 2 10 1 4 1 1 Wired Extension Extension Settings Option 7 Wrap up Timer 2 10 5 4 1 4 Wired Extension Flexible Button Type Parameter Selection for Log in Log out Ext No F...

Page 146: ...This is useful in situations such as the following An extension user can have his PT and multiple cellular phones ring together for calls An employee who is not in the office but is still available t...

Page 147: ...it is recommended that at least one PT or SLT is also assigned to an ICD Group To log in to or out of a group a virtual PS user can access the PBX through DISA enter the Walking COS feature number if...

Page 148: ...tribution Group works in one of following conditions a There is no space in the waiting queue b The Queuing Time Table is not assigned and there are no extensions logged in c An Overflow command is as...

Page 149: ...ion is unavailable a If the CO line call arrives through the ELCOT LCOT or T1 LCOT GCOT card 1 If the call was once in a queue and an outgoing message OGM was sent to it or the call reached an incomin...

Page 150: ...ay lunch break night 1 17 5 Time Service This PBX supports a specified number of Queuing Time Tables which each have a specified number of sequences specific commands which are performed when a caller...

Page 151: ...3 Sequence 04 01 OGM 01 Wait 30 s OGM 03 Overflow 02 2 OGM 02 Wait 30 s OGM 04 None 03 1 2 9 10 3 5 2 Incoming Call Distribution Group Queuing Time Table Queuing Sequence Sequence 01 16 631 Sequences...

Page 152: ...18 3 8 1 VM DTMF Group System Settings Others Call Waiting on VM Group 2 10 5 4 1 4 Wired Extension Flexible Button Type Ext No Floating Ext No for Hurry up 2 10 13 4 2 3 Portable Station Flexible Bu...

Page 153: ...of calls waiting in the queue Elapsed waiting time of the call queuing the longest With Incoming Call Queue Monitor Display Log in Log out Monitor Remote Control Mode with DSS Button light JAN 31 08...

Page 154: ...r features on the extension making calls pressing the MESSAGE button etc even while in monitor mode When each operation is finished his telephone returns to the queue monitor display Programming Refer...

Page 155: ...sions are automatically searched according to a preprogrammed hunting type This feature is also known as Station Hunting Extn 101 Extn 102 Extn 103 Calls have been distributed by DIL DID CLI distribut...

Page 156: ...cription Circular Hunting An idle extension is searched for in the order specified in the idle extension hunting group in a circular way Terminated Hunting An idle extension is searched for in the ord...

Page 157: ...ences PC Programming Manual 2 9 13 3 6 Extension Hunting Group 2 9 14 3 6 Extension Hunting Group Member List PT Programming Manual 680 Idle Extension Hunting Type 681 Idle Extension Hunting Group Mem...

Page 158: ...lic CO line port channel can use a different method of directing calls to their destinations as they are received Calling Line Identification CLI distribution is the most customizable call distributio...

Page 159: ...ed in the System Speed Dialing Table 1 3 12 CLI Calling Line Identification Distribution Destination Type Availability Wired Extension PT SLT T1 OPX PS ICD Group PS Ring Group Floating Extension no fo...

Page 160: ...ll within a preprogrammed time period Intercept time the call is redirected to a preprogrammed destination 1 9 11 Intercept Routing Busy If a called party is already handling another call the new call...

Page 161: ...ation i e if a destination is not assigned the call is redirected to an operator 1 9 12 Intercept Routing No Destination When the original destination is The Available Intercept Destination is Wired E...

Page 162: ...ISA reaches the destination extension the Intercept Routing settings assigned to that extension will be applied By assigning the forward destination of a Virtual PS to a PS Ring Group or external page...

Page 163: ...f the intercept destination can but does not answer the call The call continues to ring at the intercept destination until answered Intercept Routing DND on off Intercept Routing DND can each be enabl...

Page 164: ...ls Calls redirected by intercept Routing No Answer Busy DND are directed to the same destination When the original destination for a call is a PS Ring Group VM Group DTMF DPT or External Pager TAFAS t...

Page 165: ...le Version 3 1000 or later Intercept Intercept Routing DND Destination sets DND Intercept Routing to Operator No Destination Destination is not programmed Intercept Intercept Routing for Extension Cal...

Page 166: ...t Station Selection DSS button Any flexible button can be customized as a DSS button Call Directory Extension Dialing Display proprietary telephone PT users can make a call by selecting stored names o...

Page 167: ...on Number 004 Extension Name Feature Manual References 1 6 3 Flexible Buttons Operating Manual References 1 2 1 Making Calls 1 3 3 Alternate Calling Ring Voice 1 4 3 Directories 3 1 2 Personal Program...

Page 168: ...ach doorphone port is assigned a COS the Internal Call Block feature can restrict certain extensions from calling certain doorphones 1 4 11 Doorphone Call Programming References PC Programming Manual...

Page 169: ...s feature is only available for the KX TDA100 KX TDA200 and KX TDA600 Connection Example Conditions Hardware Requirement An IP EXT card IP PT registration is required through system programming before...

Page 170: ...ption Integrated Services Digital Network ISDN is a digital switching and transmission network ISDN transmits voice data and image in digital format ISDN lines can be connected to public lines CO line...

Page 171: ...de of Layer 2 L2 can be selected individually Permanent or Call by Call for each ISDN port TEI Assignment Mode The Terminal Endpoint Identifier TEI assignment mode can be selected for each ISDN port B...

Page 172: ...t Port Command KX TDA100 KX TDA200 KX TDA600 only 2 8 4 2 3 Timers Counters Dial IRNA Recall Tone Dial Extension Inter digit 2 8 17 2 9 System Options Option 2 End of Dial Plan as End of Dial for en B...

Page 173: ...CO L CO INTERCOM ICD Group PDN Corresponding Extension Status Button DSS SDN 1 Light Pattern of the Message Ringer Lamp Digital proprietary telephone DPT Incoming call from a CO line Red flashing Inco...

Page 174: ...flashing Slow red flashing S CO G CO L CO INTERCOM ICD Group Idle This extension is using the line This extension is holding the line This extension is holding the line using Exclusive Hold or using...

Page 175: ...Option 1 PT Fwd DND DND LED Option 4 DSS Key DSS Key mode for Incoming Call PT Programming Manual None Feature Manual References 1 3 2 Call Hold 1 3 16 Conference 1 6 7 FWD DND Button Group FWD Butto...

Page 176: ...select the preferred method of seizing a line Preferred Line Assignment Outgoing that is used each time the user goes off hook Type Description No Line Selects a line by pressing the desired Line Acce...

Page 177: ...n on the proprietary telephone PT of an extension which is allowed to use this feature through system programming a maximum of two extensions per PBX lights red Pressing the button will show the error...

Page 178: ...nformation The alarm information will be logged on the Station Message Detail Recording SMDR if enabled through system programming The PBX can be automatically diagnosed at a preprogrammed time everyd...

Page 179: ...e Button Type 2 17 1 11 1 Main SMDR Print Information Error Log Maintenance Local Alarm Display Extension 1 Extension 2 Maintenance Daily Test Start Time Set Maintenance Daily Test Start Time Hour Mai...

Page 180: ...a verification code PIN PIN Lock is also unlocked Required 1 5 6 Extension PIN Personal Identification Number 1 19 1 Verification Code Entry Remote Extension Dial Lock Sets or cancels the Extension D...

Page 181: ...rvice COS Settings Extension Feature Manager 2 17 1 11 1 Main Password Manager Password PT Programming Prog 1 PT Programming Manual 112 Manager Password 511 Manager Assignment Feature Manual Reference...

Page 182: ...layed while Entering Description 0 9 0 9 Store digits and by pressing the corresponding buttons PAUSE Pause P Store a dialing pause by pressing the PAUSE button 1 13 4 Pause Insertion FLASH RECALL Hoo...

Page 183: ...Message Ringer Lamp turns red Pressing the lit Message button while on hook shows the caller s information as shown below Example Conditions Message Button Any flexible button can be assigned as a Mes...

Page 184: ...28 s 1 28 s 5 12 s 5 12 s 2 56 s 768 ms 5 12 s 1 28 s 10 24 s 768 ms Pattern 3 256 ms 1 28 s 5 12 s Pattern 5 Pattern 6 ON OFF ON OFF ON OFF ON OFF ON OFF Pattern 7 Pattern 8 ON OFF ON OFF Pattern 9...

Page 185: ...DA0175 KX TDA600 2 7 7 ESLC16 Card KX TDA6174 and EMSLC16 Card KX TDA6175 Programming References PC Programming Manual 2 7 4 1 1 Slot Extension Card Property SLT Power Supply KX TDA100 KX TDA200 KX TD...

Page 186: ...he use of the BGM feature 1 2 1 BGM Background Music while assigning a separate external music source e g company message advertisement to Music on Hold BGM Number and the Audio Source Separate music...

Page 187: ...0 only MOH MOH 2 Music On Hold 2 KX TDA100 KX TDA200 KX TDA600 only MOH MOH Music On Hold KX TDA50 only PT Programming Manual 710 Music Source Selection for BGM with the KX TDA50 BGM2 with the KX TDA1...

Page 188: ...ration Off Hook Monitor for KX T74xx T76xx PT Programming Manual None Operating Manual References 1 3 44 Off hook Monitor 1 12 2 OGM Outgoing Message Description An extension assigned as a manager man...

Page 189: ...e Console then transferring them back to the PBX with the new MSG card installed The same message can be played to multiple callers simultaneously Recording Methods a Record voice messages through the...

Page 190: ...an Main Features OGM Record Clear Playback 2 9 10 3 5 2 Incoming Call Distribution Group Queuing Time Table Queuing Sequence Sequence 01 16 2 11 4 5 3 2 Voice Message DISA Message Floating Extension N...

Page 191: ...laces the current CO line call on hold or transfers the current intercom call or CO line call the OHCA will become disabled and the calling extension will hear a ringback tone While an extension is re...

Page 192: ...One touch 2 10 17 4 3 DSS Console Flexible Button Type Dial for One touch PT Programming Manual None Feature Manual References 1 6 3 Flexible Buttons 2 1 Capacity of System Resources Operating Manual...

Page 193: ...me mode of the extension s tenant is used to determine the PBX operator that the call is directed to If neither a tenant operator nor a PBX operator is assigned the caller will hear a reorder tone Con...

Page 194: ...telephone It is possible to page with a call on hold in order to transfer the call Paging Deny It is possible to deny being paged on an extension basis Paging Group Each paging group consists of exten...

Page 195: ...aging through system programming Programming References PC Programming Manual 2 8 8 2 6 1 Numbering Plan Main Features Group Paging Group Paging Answer Paging Deny Set Cancel 2 8 17 2 9 System Options...

Page 196: ...ditionally portable stations PSs can be linked to other telephones wirelessly and used as paired extensions The different type of parallel connections are described below Features Descriptions Connect...

Page 197: ...led the master DPT and the DPT connected to the master DPT is called the slave DPT Similar to XDP mode each DPT acts as a independent extension with its own extension number If a master DPT is connect...

Page 198: ...LCS or Two way Record is activated 1 19 4 Voice Mail DPT Digital Integration DPT DPT Available Telephones KX T7600 series except KX T7640 When Digital XDP connection enables the number of DPTs to exce...

Page 199: ...Port XDP Mode Operating Manual References 1 3 48 Paralleled Telephone 1 13 3 Password Security Description To maintain system security system passwords are required to access certain programming funct...

Page 200: ...a into a PC and checking the password using the Maintenance Console software If you do not have a backup of the system data you must reset the PBX to its factory defaults and reprogram it Therefore we...

Page 201: ...5 Host PBX Access Code Access Code to the Telephone Company from a Host PBX b Special Carrier Access code 1 16 2 Special Carrier Access Code c Second Dial Tone Waiting code Conditions The length of a...

Page 202: ...en An image containing information about the caller appears when a call is received Voice Memo Conversations are recorded at any time and can be saved sent by e mail etc Text Memo A user can type a sh...

Page 203: ...Console software to program in further detail System programming diagnosis and data upload download can be performed either through on site programming or remote programming 1 On site Programming Prog...

Page 204: ...telephone number which will direct your call via DIL or DID distribution to a floating extension number used by the Direct Inward System Access DISA feature 1 4 7 DISA Direct Inward System Access Next...

Page 205: ...be transferred properly 1 20 2 Walking Extension Installation Manual References KX TDA50 2 5 7 RMT Card KX TDA5196 3 1 Overview 3 2 Connection 3 3 Installation of the Hybrid IP PBX PC Programming Sof...

Page 206: ...S CO button to the boss s extension with a simple operation like when using a DSS button An extension can have several SDN buttons each registered to a different boss s extension However only one SDN...

Page 207: ...ation hold The PDN extension is adding a member to a conference or using the line for an Unattended Conference on a PDN button A call answered using the SDN button is on Exclusive Call Hold or consult...

Page 208: ...lashing SDN buttons Off Ext 103 Ext 101 Ext 102 Boss PDN buttons Off Off Off PDN buttons Off Off Off Ext 103 Secretary SDN buttons Off Ext 102 Rapid Red Flashing Ext 101 PDN buttons Off Off Red On SDN...

Page 209: ...to an ICD group ICD Group button PDN button Rapid Red Flashing SDN buttons Off Ext 103 Off Ext 102 Ext 101 Boss SDN buttons Off Ext 103 Ext 101 Ext 102 Boss PDN buttons Off Off Off Ext 103 Secretary...

Page 210: ...at PDN buttons to be answered simply by going off hook by selecting PDN as the incoming line preference 1 10 2 Line Preference Incoming This prohibits calls that arrive on non PDN buttons e g an SDN b...

Page 211: ...ings Option 9 PDN Delayed Ringing MPR Software File Version 3 1000 or later 2 10 13 4 2 3 Portable Station Flexible Button Type Parameter Selection for SDN MPR Software File Version 3 1000 or later Ex...

Page 212: ...ditions General Only CO line calls can be made during a power failure All other features do not work KX TDA600 The analog CO line cards extension cards and the number of PFT ports ports which can be u...

Page 213: ...ower Failure Connections between the LCOT card and Super Hybrid ports are automatically kept so that the conversation is maintained when the power is restored and the Main Board is recovering Installa...

Page 214: ...he preprogrammed messages this feature can be used to record a variety of information which can be output on SMDR to for example a connected PC Example If message 1 is preprogrammed as Started work an...

Page 215: ...Executive Busy Override Deny 1 5 3 Executive Busy Override Programming References PC Programming Manual 2 8 17 2 9 System Options Option 1 PT Operation Privacy Release by SCO key 2 10 5 4 1 4 Wired E...

Page 216: ...lowing interfaces can be used to establish a private network The available interfaces depend on the cards installed in the PBX Interface Network Type T1 TIE E M Digital 64 kbps 24 channels PRI QSIG Di...

Page 217: ...odification Table checks the number and selects the highest priority Trunk Group that is available The dialed number is modified if a removed number of digits and or added number is assigned No Not tr...

Page 218: ...hart Making a Call via a TIE Line from an Extension found in the flowchart Making a Call via a TIE Line from an Extension Extension No of this PBX No No Yes Does the corresponding extension exist Yes...

Page 219: ...11 of PBX 3 b PBX Code Method Access with PBX Code Dial the TIE Line Access Number PBX Code Extension Number 2 8 8 2 6 1 Numbering Plan Main Features TIE Line Access 2 15 1 9 1 TIE Table Own PBX Code...

Page 220: ...e destination of incoming CO line calls to the own PBX It is also possible to forward calls using a virtual PS Using this method CO line calls received at PBX 1 are forwarded directly to the extension...

Page 221: ...destination extension 1011 of PBX 1 and the call is forwarded transferred or intercepted to extension 2011 of PBX 2 through the TIE line TIE Line Network TIE Line Forwarded Transferred Intercepted to...

Page 222: ...the Trunk Group Access number of PBX 1 8 trunk group number 02 TRG2 Idle Line Access number of PBX 2 9 and telephone number 211 4567 2 8 8 2 6 1 Numbering Plan Main Features Trunk Group Access 2 PBX...

Page 223: ...mber of PBX 1 8 trunk group number 02 TRG2 PBX code 952 Idle Line Access number of PBX 2 9 and telephone number 211 4567 2 The call is connected to the outside party 211 4567 through PBX 2 which has P...

Page 224: ...ne number 211 4567 2 PBX 1 modifies the call adds the Idle Line Access number of PBX 2 9 and sends the call to PBX 2 through the TIE line trunk group TRG 2 according to the ARS programming of PBX 1 3...

Page 225: ...Line Access number of PBX 2 9 and sends the call to PBX 2 which has PBX code 952 through the TIE line trunk group TRG 2 according to the ARS programming of PBX 1 3 PBX 2 sends the call to the outside...

Page 226: ...PBX will be prohibited To override this prohibition an extension of PBX 1 must enter a verification code assigned to PBX 2 to change the COS temporarily It is also possible to override the prohibitio...

Page 227: ...re number verification code verification code personal identification number PIN Idle Line Access number of PBX 2 9 and the telephone number 211 4567 2 If the specified verification code applies COS 2...

Page 228: ...dentification number PIN Idle Line Access number of PBX 2 9 and the telephone number 211 4567 2 If the specified verification code applies COS 2 of PBX 2 the call is connected to the outside party thr...

Page 229: ...ll reaches the destination extension 1011 of PBX 2 through the TIE line and the call is forwarded transferred or intercepted to the outside party 211 4567 through the CO line TIE Line Network TIE Line...

Page 230: ...number of PBX 2 9 and sends the call to PBX 2 which has PBX code 952 through the TIE line trunk group TRG 2 according to the ARS programming of PBX 1 3 PBX 2 sends the modified call to the outside pa...

Page 231: ...TIE Modify Removed Number of Digits Added Number used to remove digits from and add a number to the dialed number of the TIE line call This modification may be needed depending on the TIE line networ...

Page 232: ...nce by dialing 3XXX The 1st route trunk group TRG 1 Sending no to PBX 2 3XXX The 2nd route trunk group TRG 2 Sending no to PBX 4 3XXX Location 03 The hunt sequence by dialing 4XXX The 1st route trunk...

Page 233: ...unk group TRG 1 Sending no to PBX 2 953 XXXX The 2nd route trunk group TRG 2 Sending no to PBX 4 953 XXXX Location 03 Location No Leading No Priority 1 Priority 2 TRG Dial Modification TRG Dial Modifi...

Page 234: ...he PBX checks whether the completed number is an existing extension number at that PBX Example A TIE line call is sent to PBX 2 from PBX 1 If the number sent from PBX 1 is an extension number of PBX 2...

Page 235: ...is sent to PBX 2 from PBX 1 If the number sent from PBX 1 has the PBX code of PBX 2 952 the call will be received at the corresponding extension of PBX 2 e g 1011of PBX 2 If not PBX 2 checks the numb...

Page 236: ...l can be sent to the remote PBX When an extension number is dialed the PBX first searches local extensions for a matching number If there is no match the PBX then checks the TIE Line Routing Table for...

Page 237: ...cellaneous Receiving Dial Inter digit Timer TIE 2 8 8 2 6 1 Numbering Plan Main Features Idle Line Access Local Access Trunk Group Access TIE Line Access 2 8 8 2 6 1 Numbering Plan Main Other PBX Exte...

Page 238: ...k are shown below No Feature Remote VPS Local VPS 1 Automatic Configuration Quick Setup No Yes 2 FWD to a Mailbox of the VPS Yes Yes 3 Intercept Routing to a Mailbox of the VPS Yes Yes 4 Transferring...

Page 239: ...answered by mailbox 201 If the outside caller leaves a message the VPS sends a Message Waiting notification to the extension using Enhanced QSIG information over the private network When forwarding t...

Page 240: ...displayed A flexible button cannot be customized as a Message Waiting button for another extension at a different PBX Whether or not Enhanced QSIG information is transmitted can be set in the TIE tabl...

Page 241: ...NDSS buttons show the status of the monitored extension as follows Example Network Programming Procedure 1 Routing Table Assignment TIE Line Routing and Modification tables must have been programmed...

Page 242: ...still receive information from other PBXs 2 7 14 1 1 Slot PRI Port KX TDA100 KX TDA200 KX TDA600 only CO Setting Networking Data Transfer Set the transmission setting for each port according to the l...

Page 243: ...d here can be assigned to NDSS buttons 2 15 4 9 4 NDSS Key Table Network Extension No Network Monitor Extensions Table When using the PBX Access Code numbering method the relevant access code must be...

Page 244: ...an IP GW4E KX TDA0484 or IP GW4 KX TDA5480 card the firmware not LPR of the card must be version 1 2 or later If using a PRI23 card KX TDA0290 the LPR software of the card must be version 1 009 or la...

Page 245: ...tworked using the TIE Call by Own PBX Extension Number feature 1 13 13 PRIVATE NETWORK FEATURES Programming References PC Programming Manual 2 7 14 1 1 Slot PRI Port KX TDA100 KX TDA200 KX TDA600 only...

Page 246: ...remote locations to receive calls together Conditions Hardware Requirement The KX TDA6920 KX TDA0920 or KX TDA5920 SD Memory Card for Software Upgrade to Enhanced Version must be installed in the PBX...

Page 247: ...he extension number of the actual PS as registered at one of the other PBXs Then an Incoming Call Distribution ICD Group is created containing the registered PS and the virtual PSs When a call is rece...

Page 248: ...w destination of the ICD Group Handover from one PBX to another PBX during a conversation is not possible Programming References PC Programming Manual 2 8 4 2 3 Timers Counters Miscellaneous System Wi...

Page 249: ...SIG CLIP COLP Calling Connected Line Identification Presentation and CNIP CONP Calling Connected Name Identification Presentation Calling Name Identification Presentation CNIP Sends the caller s name...

Page 250: ...s a call to the QSIG network 1 13 22 Private Network Features QSIG CT Call Transfer Completion of Calls to Busy Subscriber CCBS by QSIG Receives callback ringing when a busy called party on the QSIG n...

Page 251: ...g References PC Programming Manual 2 7 14 1 1 Slot PRI Port KX TDA100 KX TDA200 KX TDA600 only Supplementary Service COLP CLIR COLR CNIP CONP CNIR CONR CF Rerouting CT CCBS E911 2 7 32 1 3 Option New...

Page 252: ...nual None Operating Manual References 1 3 29 FWD Call Forwarding Example Extension 1000 of PBX 1 dials extension number 2000 and the call is sent to extension 2000 of PBX 2 through QSIG network The ca...

Page 253: ...med extension number and or name to the QSIG network when the extension user answers an incoming call The caller can see the number and or name of the answering party on his telephone display when the...

Page 254: ...between CLIP and CLIR by pressing the CLIR button and COLP and COLR by pressing the COLR button A flexible button can be customized as the CLIR or COLR button Programming References PC Programming Ma...

Page 255: ...ouncement and Call Transfer without Announcement is possible 1 3 8 Call Transfer Programming References PC Programming Manual Example Extension 1000 of PBX 1 dials extension number 2000 and the call i...

Page 256: ...ivate Network Features VoIP Voice over Internet Protocol Description The PBX can connect to another PBX via a private IP network In this case voice signals are converted into IP packets VoIP and sent...

Page 257: ...based on the leading number dialed Automatic Rerouting of VoIP Calls to Public CO Lines When a VoIP call cannot be completed successfully the PBX can automatically attempt to make the call using a pu...

Page 258: ...When a call is made using the VoIP network if the PBX does not receive a reply from the other PBX within about 4 seconds of making the call or an error is returned the call is rerouted to a public CO...

Page 259: ...extension number when it is registered to a PBX The PS can use this extension number to make and receive calls just as a wired telephone can A PS can be a member of an incoming call distribution ICD...

Page 260: ...of another CS b Within range of another CS but that CS is busy c Screening a call via Live Call Screening LCS or recording a call via Two way Record 1 19 4 Voice Mail DPT Digital Integration d Paging...

Page 261: ...nces PC Programming Manual 2 12 1 6 1 System Speed Dial Name CO Line Access Number Telephone Number 2 10 1 4 1 1 Wired Extension Extension Settings Main Extension Name Directory Type Description Progr...

Page 262: ...s of a CS will become busy just by ringing each PS Assigning a group of PSs to a PS ring group alleviates this strain on the CS because only one channel is needed to ring a PS ring group s members PS...

Page 263: ...ividually when a call is directed to their assigned extension numbers programming not shown here ICD Groups vs PS Ring Groups Assigning PSs to either an ICD group or a PS ring group will allow multipl...

Page 264: ...annels to ring each of the member PSs within its range Conditions A maximum of 32 PS ring groups can be programmed Calls can be distributed to member extensions using different methods The CS is less...

Page 265: ...is called their PSs will not ring but the caller will hear a ringback tone A PS ring group will only ring one call at a time on its member PSs If a PS ring group is ringing one call when another call...

Page 266: ...two users The maximum number of simultaneous programmers that each PBX supports is as follows one system programmer 63 personal programmers one manager programmer 63 personal programmers 64 personal...

Page 267: ...gramming Prog User Level System Password PT Programming Prog Administrator Level Manager Password PT Programming Prog 1 PT Programming Manual 2 1 PT Programming 516 Programming Mode Limitation Feature...

Page 268: ...ing Example Quick Dialing Installing an EMEC MEC card in the PBX allows a separate set of entries with a maximum of 8 digits to be programmed Conditions Quick Dialing numbers follow the flexible numbe...

Page 269: ...ystem Password for Installer 4 10 characters Enter the system password for installer 1 13 3 Password Security Operator Manager Extension Number Assign a PBX operator 1 12 5 Operator Features This exte...

Page 270: ...Operator Call can be selected Local Access 0 1 9 The feature number for Idle Line Access can be selected Remote Maintenance Number Remote Maintenance Dial Number Enter the complete telephone number o...

Page 271: ...a user can attempt to redial the number by pressing the REDIAL button without going on hook This can be performed several times without having to go on hook Outgoing Call Log Display by REDIAL Button...

Page 272: ...ter Connection to Redial Memory Redial Call Log by Redial key 2 10 1 4 1 1 Wired Extension Extension Settings Option 6 Outgoing Call Log Memory 2 10 10 4 2 1 Portable Station Extension Settings Option...

Page 273: ...ension through system programming Programming Example of Ring Tone Pattern Table Conditions PT Ring off Setting can be enabled or disabled through system programming If disabled PT users cannot turn i...

Page 274: ...n the PT is idle allows the hotel operator extension to enter Room Status Control mode When in Room Status Control mode the corresponding Room Status Control button s light flashes red The Room Status...

Page 275: ...on number of a room extension is the same as the room number for convenience If enabled through system programming check in and check out information is recorded by SMDR Programming References PC Prog...

Page 276: ...ming outgoing b Intercom call information outgoing c Log in Log out information d PBX error log 1 10 4 Local Alarm Information e Hospitality feature information 1 8 4 HOSPITALITY FEATURES f Printing M...

Page 277: ...C COMPANY12345678 D CDE9876 I Q COMPANY ABC COMPANY12345678 123 123456XX In the office LOG IN LOG OUT EXT1235 Check in Check out Timed Reminder Start Timed Reminder No Answer Timed Reminder Answer I S...

Page 278: ...minute AM or PM 3 Ext Extension Shows the extension number floating extension number etc which was engaged in the call Also shows the following codes Dxxx Outgoing CO line call from a doorphone xxx d...

Page 279: ...added before I Outgoing Intercom Call Shows the dialed extension number followed by EXT Log in Log out Shows the Log in or Log out status Check in Check out Shows the check in or check out status 1 15...

Page 280: ...in SMDR Print Information Outgoing Call 804 SMDR Outgoing Call Printing Incoming CO line call Controls whether incoming CO line calls are shown 2 17 1 11 1 Main SMDR Print Information Incoming Call 80...

Page 281: ...Secret Dial Date order Controls the date format MM DD YY DD MM YY YY MM DD YY DD MM 2 17 1 11 1 Main SMDR SMDR Format Date Format Received call Controls whether the time of receiving an incoming CO l...

Page 282: ...ers Counters Dial IRNA Recall Tone Dial Analog CO Call Duration Start 208 Call Duration Count Starting Time for LCOT Serial Interface RS 232C Parameters The following communication parameters can be a...

Page 283: ...ensions of the telephone company and do not get recorded on SMDR because in this case this PBX recognizes the telephone company as the host PBX Therefore only long distance calls are recorded on SMDR...

Page 284: ...tically inserted between the user dialed Special Carrier Access code and the subsequent digits 1 13 4 Pause Insertion Conditions TRS Toll Restriction TRS checks only the dialed telephone number exclud...

Page 285: ...e numbers from being viewed at any extension through personal programming Display Lock In this case the Incoming Outgoing Call Log displays and the SVM Log display are also locked and the voice messag...

Page 286: ...ssible to override Toll Restriction TRS when dialing a number using System Speed Dialing 1 17 6 TRS Toll Restriction System Speed Dialing Display by AUTO DIAL STORE Button Pressing the AUTO DIAL STORE...

Page 287: ...wering machine features This feature is only available for the KX TDA50 Features for an extension user with a message box An extension user can record a personal greeting message to greet a caller and...

Page 288: ...SVM card when he cannot answer them The user can set the floating extension number of the SVM card as the destination for redirected calls Then the SVM card answers redirected calls plays back the re...

Page 289: ...ssage for a certain time mode have been recorded incoming calls will not be redirected to the SVM card in that time mode For example if a greeting message has only been recorded for night mode and no...

Page 290: ...hen a call is redirected to an SVM card from an ICD Group using Intercept Routing Overflow 1 9 5 ICD Group Features Overflow or Call Forwarding FWD the greeting message for the first extension assigne...

Page 291: ...tion Number is required to lock unlock the display Accessing the Message Box of Another Extension Listening to voice messages left by callers using a Message button for another extension is available...

Page 292: ...d Voice Message Tone Detection Continuous KX TDA50 only Simplified Voice Message Tone Detection Cyclic KX TDA50 only 2 10 1 4 1 1 Wired Extension Extension Settings Option 6 Display Lock SVM Lock KX T...

Page 293: ...um expense One of the five channel types can be assigned to any one of the T1 card s 24 channels individually according to usage rates and customer needs 2 T1 Features The following table shows the fe...

Page 294: ...n external pager loudspeaker when an incoming call is received Any extension user can answer the call 4 OPX Off Premise Extension OPX A single line telephone SLT which is installed off site can perfor...

Page 295: ...ernal Pager 1 KX TDA100 KX TDA200 KX TDA600 only Paging EPG 2 External Pager 2 KX TDA100 KX TDA200 KX TDA600 only Paging EPG External Pager KX TDA50 only 2 11 2 5 2 External Pager PT Programming Manua...

Page 296: ...s extensions either when a call is made using the Idle Line Access method or when any CO Line Access method is used 1 3 14 CO Line Access The ARS mode for each tenant can also be programmed to be the...

Page 297: ...inging at extensions belonging to another tenant 1 3 6 Call Pickup Retrieving calls being held by another tenant 1 3 2 Call Hold Programming Example Internal Call Block In this example Internal Call B...

Page 298: ...Tenant 1 Extn 100 Extn 101 Extension User Group 2 Extn 103 Extn 102 COS 5 Extension User Group 5 Tenant 3 Extn 108 Extn 109 Extension User Group 6 Extn 111 Extn 110 COS 3 COS 4 Extension User Group 3...

Page 299: ...ither COS 3 or 4 They can access trunk groups 3 and 4 c Extensions in Tenant 3 are either COS 5 or 6 They can access trunk groups 5 and 6 Conditions The following features used by incoming call distri...

Page 300: ...11 1 5 1 Doorphone Tenant Number 2 11 7 5 5 External Sensor Tenant No 2 12 1 6 1 System Speed Dial 2 12 6 6 6 Tenant 2 14 8 ARS 2 14 6 8 5 Carrier Authorization Code for Tenant 2 16 2 10 2 DIL Table P...

Page 301: ...e Service Installation Manual References KX TDA50 2 5 3 MSG2 Card KX TDA5191 KX TDA100 KX TDA200 2 6 5 MSG4 Card KX TDA0191 KX TDA600 2 8 4 MSG4 Card KX TDA0191 Programming References PC Programming M...

Page 302: ...ble that is used when the tenant is in Automatic Time Service Switching mode Each Time Table has four basic modes day lunch break and night and also provides for multiple breaks such as morning breaks...

Page 303: ...Direct In Line DIL Direct Inward Dialing DID 1 4 6 DIL Direct In Line 1 4 5 DID Direct Inward Dialing b Destination of calls handled by Intercept Routing 1 9 11 Intercept Routing c Destination of call...

Page 304: ...during the lunch and night modes Explanation A CO line call with the DID number 123 4567 is received at 20 00 1 The call will be handled by Time Table 1 2 The current time mode is night shown in Progr...

Page 305: ...ill toggle between the day and night modes for example Each Time Service button will display the current time mode using a different light pattern or color as shown below Note Pressing a Time Service...

Page 306: ...ter Selection for Time Service Automatic Manual Optional Parameter Ringing Tone Type Number for Time Service 2 10 13 4 2 3 Portable Station Flexible Button Type Parameter Selection for Time Service Pa...

Page 307: ...RS level for each time mode level 1 grants the highest level of authorization allowing all CO line calls to be made and level 7 grants the lowest level of authorization prohibiting all CO line calls f...

Page 308: ...ied Code Tables Each table applies to a corresponding TRS level as well as the level s preceding it as explained below An extension user tries to make a CO line call Was the number dialed using System...

Page 309: ...s allows extension users to use System Speed Dialing to make CO line calls which are normally prohibited by the TRS level of their assigned COS If for example a user s TRS level is 7 that user normall...

Page 310: ...that are dialed which is useful in preventing unauthorized calls which could possibly be made using certain telephone company exchanges 2 13 5 7 5 Miscellaneous TRS Check for dial TRS can also be pro...

Page 311: ...nter digit time expires If disconnection is chosen the line will be disconnected when the CO line Inter digit time expires This also prevents EFA from being used This setting applies to all CO lines W...

Page 312: ...10 17 4 3 DSS Console Flexible Button Type Parameter Selection for TRS Level Change 2 13 1 7 1 Denied Code 2 13 2 7 2 Exception Code 2 13 3 7 3 Special Carrier Code 2 13 5 7 5 Miscellaneous PT Program...

Page 313: ...PR software data Operating system data area on either the EMPR card of the KX TDA600 the MPR card of the KX TDA100 KX TDA200 or the Main Board of the KX TDA50 Default system programming data for each...

Page 314: ...d 1 3 19 COS Class of Service the Itemized Billing code of the specified extension is applied 1 1 3 ARS Automatic Route Selection verification code is recorded on SMDR as the call originator instead o...

Page 315: ...scription An extension number can be assigned for a portable station PS without registering the PS unit itself This is known as temporary registration If a forward destination is then assigned for thi...

Page 316: ...same time 1 13 16 Private Network Features Network ICD Group PS Roaming by Network ICD Group One PS can be registered at up to 4 PBXs Using virtual PSs in an ICD Group all 4 PBXs can be called simult...

Page 317: ...ng calls When receiving a call the VPS can greet the caller offering them the option to leave a message or dial a number to reach the desired party The VPS can record the message for each extension an...

Page 318: ...VM DPT Group A group of DPT ports which use the Voice Mail DPT Digital Integration features With the KX TDA50 One VM DPT group can be assigned A maximum of 4 ports eight channels of the VPS can form a...

Page 319: ...Device Assignment 2 2 7 5 1 1 Slot Extension Port DPT Type VM Unit No for DPT or S Hybrid port 3 2 7 5 1 1 Slot Extension Port DPT Type VM Port No for DPT or S Hybrid port 1 2 9 16 3 7 2 VM DPT Group...

Page 320: ...s button the outgoing message OGM of the mailbox will be heard KX TDA50 All ports in a VM DPT group must be connected to either the same DLC card or to the pre installed Super Hybrid ports KX TDA100 K...

Page 321: ...Transfer button when transferring a call to the mailbox of the VPS When the extension user presses this button and enters the desired extension number the PBX will transfer the call to the VM group an...

Page 322: ...TURES 2 16 2 10 2 DIL Table Port Settings DIL Tenant Number VM Trunk Group b DID the setting of each location number for DID 1 4 5 DID Direct Inward Dialing 2 16 3 10 3 DID Table KX TDA100 KX TDA200 K...

Page 323: ...Group Assignment a caller will hear a corresponding company greeting of the VPS Time mode day lunch break night of the preprogrammed tenant is applied to the DID destination and company greeting numb...

Page 324: ...button When the caller is leaving a message in the mailbox monitoring can be carried out in two ways each PT user can choose which through personal programming Live Call Screening Mode Set PS users c...

Page 325: ...all press Flash Recall button or flash the hookswitch 1 13 2 Paralleled Telephone LCS Button A flexible button can be customized as the LCS button Extension Personal Identification Number PIN To preve...

Page 326: ...Mode LCS Answer Mode 2 10 5 4 1 4 Wired Extension Flexible Button Type Ext No Floating Ext No for Two way Record Ext No Floating Ext No for Two way Transfer Ext No Floating Ext No for Voice Mail Tran...

Page 327: ...Mail VM Service Mode When a caller reaches the VPS the VPS greets and guides the caller to leave a voice message for a specified mailbox Example The VPS sends the message to the caller Thank you for...

Page 328: ...Command Recording Message VM DTMF Command Listening Message VM DTMF Command Switching to AA VM DTMF Command Switching to VM Note H Mailbox Number 3 VM Service a FWD to a Mailbox of the VPS The PBX se...

Page 329: ...8 1 VM DTMF Group System Settings Others Intercept Routing to the VPS Sequence Example of a b Parameter Transmitted Command In AA Service Mode In VM Service Mode Answer by Mailbox Default Switching t...

Page 330: ...r Performance of Pressing the VM Transfer Button and Entering an Extension Number Example d Listening to a Recorded Message If the VPS receives a message the VPS will set the Message Waiting feature o...

Page 331: ...settings DTMF Status Signals and Conditions Transmitted Command In AA Service Mode In VM Service Mode Switching to VM command Listening message command 6 H H Mailbox No Listening message command H H...

Page 332: ...to the PBX and the PBX sends the DTMF status signal to the VPS 2 9 18 3 8 1 VM DTMF Group System Settings Timing DTMF Length for VM FWD EXT RBT FWD to extension ringback tone The PBX is calling an ext...

Page 333: ...curity Programming References PC Programming Manual 2 8 4 2 3 Timers Counters Miscellaneous Voice Mail Caller from VM to CO On hook Wait Time 2 9 9 3 5 1 Incoming Call Distribution Group Group Setting...

Page 334: ...or later 1 3 13 CLIP Calling Line Identification Presentation Conditions When a CO line call is made using Walking COS the Class of Service of the specified extension is applied 1 3 19 COS Class of S...

Page 335: ...nditions General This feature allows extension settings to be switched between PT and PT SLT and SLT or PT and SLT Moving between tenants is also possible Incoming calls to your extension will reach y...

Page 336: ...es telephone or an IP PT but forces Whisper OHCA the announcement may be heard by both parties It is possible to enable Whisper OHCA on any telephone however it may not function properly the caller s...

Page 337: ...Parallel Mode XDP Parallel Mode Conditions Whether or not a PS is allowed to pair itself with a wired telephone is determined by the COS assigned to the extension number of the wired telephone Wireles...

Page 338: ...LIP Number Selection 1 3 13 CLIP Calling Line Identification Presentation Calling Line Identification Restriction CLIR and Connected Line Identification Restriction COLR Settings 1 3 13 CLIP Calling L...

Page 339: ...all Hold Call Park Recall 1 3 5 Call Park Programming References PC Programming Manual 2 7 5 1 1 Slot Extension Port DPT Type Type for DPT or S Hybrid port 2 7 31 1 2 Portable Station PS Registration...

Page 340: ...1 20 W 340 Feature Manual...

Page 341: ...Feature Manual 341 Section 2 Appendix...

Page 342: ...PSs 2 4 digits for extensions which have a VM DPT mailbox Extension Personal Identification Number PIN 10 digits 1 entry extension Host PBX Access Code 10 digits 10 entries trunk group Number of Chara...

Page 343: ...igits 1000 entries With MEC Additional 1000 32 digit entries With EMEC or MEC Additional 1000 32 digit entries tenant Item KX TDA50 KX TDA100 KX TDA200 KX TDA600 Call Pickup Group 64 96 Idle Extension...

Page 344: ...records system 100 records extn 640 records system 100 records extn 2560 records system Incoming Call Log PT 100 records extn 480 records system 100 records extn 3040 records system 100 records extn...

Page 345: ...24 64 128 Item KX TDA50 KX TDA100 KX TDA200 KX TDA600 System Password for Installer 4 10 characters System Password for Administrator for PC Programming 4 10 characters System Password for User for PC...

Page 346: ...le below lists the features that are available depending on the PBX model KX TDA50 KX TDA100 KX TDA200 KX TDA600 1 1 6 Automatic Fax Transfer 1 3 13 CLIP Calling Line Identification Presentation 1 4 5...

Page 347: ...Patterns Default Confirmation Tone 1 1 s Confirmation Tone 2 Confirmation Tone 3 Confirmation Tone 4 Dial Tone 1 Dial Tone 2 Dial Tone 3 Dial Tone 4 Busy Tone Reorder Tone Ringback Tone 1 Ringback To...

Page 348: ...2 3 Tones Ring Tones 348 Feature Manual Tone Patterns Default Hold Alarm Tone 15 s Call Waiting Tone 1 Single Double Triple S Double 1 s Call Waiting Tone 2 Ring Tone Patterns Default OR 1 s...

Page 349: ...igital Integration DID Number Notification to the VPS Changed Contents 1 3 6 Call Pickup Directed Call Pickup 1 5 7 Extension Port Configuration 1 6 1 Fixed Buttons FLASH RECALL 1 9 2 ICD Group Featur...

Page 350: ...ct Station Selection Changed Contents 1 3 9 CALL WAITING FEATURES 1 3 21 CTI Computer Telephony Integration 1 6 3 Flexible Buttons 1 6 4 Flexible Numbering Fixed Numbering 1 15 1 Redial Last Number 1...

Page 351: ...NETWORK FEATURES TIE Call by Own PBX Extension Number 1 13 14 Private Network Features Centralized Voice Mail 1 13 17 Private Network Features PS Roaming by Network ICD Group 1 13 23 Private Network F...

Page 352: ...es 1 3 21 CTI Computer Telephony Integration SD Memory Card required for some features only 1 4 7 DISA Direct Inward System Access DISA Automatic Walking COS DISA Call Transfer from Outside Destinatio...

Page 353: ...on Message Detail Recording CD Condition Code 1 17 5 Time Service Features Using Time Service 2 1 Capacity of System Resources 2 4 5 KX TDA50 PSMPR Software File Version 2 0xxx New Contents 1 5 8 Exte...

Page 354: ...11 CELLULAR PHONE FEATURES 1 4 7 DISA Direct Inward System Access DISA Automatic Walking COS DISA Call Transfer from Outside Destination 1 9 2 ICD Group Features Group Call Distribution Automatic Call...

Page 355: ...1 10 3 Line Preference Outgoing 1 13 15 Private Network Features NDSS Network Direct Station Selection 1 13 18 PRIVATE NETWORK FEATURES QSIG 1 13 28 PT Programming 1 14 1 Quick Dialing 2 1 Capacity of...

Page 356: ...estinations 1 13 13 PRIVATE NETWORK FEATURES TIE Call by Own PBX Extension Number 1 13 14 Private Network Features Centralized Voice Mail 1 13 15 Private Network Features NDSS Network Direct Station S...

Page 357: ...Feature Manual 357 Index...

Page 358: ...e Identification CLI Distribution 52 158 Calling Line Identification Presentation CLIP 31 53 Calling Line Identification Presentation CLIP QSIG 253 Calling Line Identification Restriction CLIR 54 Call...

Page 359: ...sion PIN Personal Identification Number 97 Extension PIN Lock 97 Extension Port Configuration 98 Extension Release Automatic 25 Extension User Group 125 Extension to CO Line Call Duration 58 External...

Page 360: ...Modem On site Remote Programming 204 Monitor Call 41 Multiple FWD 120 Multiple VPSs 240 Music on Hold 186 Music Background BGM 29 Mute 187 N NDSS Network Direct Station Selection 241 Network Direct S...

Page 361: ...6 Station Password Lock Extension PIN Lock 97 Station Program Clear Extension Feature Clear 96 Station Speed Dialing Personal Speed Dialing 285 Supervisory 153 SVM Simplified Voice Message 287 SVM Log...

Page 362: ...Index 362 Feature Manual X XDP EXtra Device Port 98 XDP Digital 197 XDP Wireless 337...

Page 363: ...Index Feature Maual 363...

Page 364: ...de Infanter a Km 9 5 Carolina Puerto Rico 00985 http www panasonic com csd Copyright This material is copyrighted by Panasonic Communications Co Ltd and may be reproduced for internal use only All ot...

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