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Section 14.8 Diagnostics and Troubleshooting
As technologies go, video streaming is still in its adolescent phase, at best. There are a lot of different
standards and diverse environments to consider. AV-HLC100 gives you the necessary tools, but there
are still some teething problems you may encounter. This section will point you in the right direction to
overcome them.
14.8.1 Testing your stream
When it comes to using your system in a professional live production environment (i.e., your bread and
butter depends on getting it right, and now - not tomorrow), failure to test beforehand is not merely unwise
- it can be professional suicide.
You should already be aware of the need for redundancy in a professional environment (you didn’t bring
just one camera, did you?) As reliable as any device may be, Murphy’s Law has not been repealed … so
you plan for this, bringing the appropriate equipment, such as uninterruptable power supplies, and
perhaps backup recording devices. But you also need to perform onsite testing, to ensure your live stream
is working well before ‘zero hour.’ No-one will thank you for excuses, no matter how brilliantly they point
the finger at forces beyond your control.
1. Set up and enable a test program stream from AV-HLC100.
2. You can use the integrated web browser to scrutinize the stream, but you should probably confirm
using an external system, too.
Success at this point does not necessarily mean you’re done. You may be able to see the stream locally,
but can someone outside the local environment connect to it over the Internet? The best way to find out
is to have someone at a remote location verify that your stream is streaming properly. If it is, great;
otherwise, please keep reading…
