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Palm Pre 2, User Manual

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Palm Pre 2 User Manual Download Page 237

Chapter 14 : Troubleshooting

237

Transferring information from another Palm

®

 

webOS™ platform phone

I want to get files off my old webOS phone, but the screen is 

cracked or doesn’t respond to taps, so I can’t access USB Drive 

mode

If you can’t put your phone in USB Drive mode using the screen, you can use 
a keyboard shortcut. Connect your phone to your computer using the USB 
cable, and then press and hold 

Option

  

+ 

Sym

  

+ 

U

.

Third-party applications

Some third-party applications may cause conflicts with your phone. 
Third-party applications that modify the wireless features of your phone 
may require extra troubleshooting. Use caution when installing the 
following:

•

Ringtone managers

•

Caller ID applications

•

Instant messaging apps

•

Applications that modify when your phone or data connections turn on or 
off and how your phone behaves

If you recently installed an application and your phone seems to be stuck, try 
the following in sequence until the problem is resolved:

1

Restart your phone (see 

Restart your phone

).

2

Make sure your third-party applications are up-to-date (see 

Manually 

check for application updates

).

3

See if a system update is available (see 

Manually check for system 

updates

). 

4

Delete the most recently installed application, or the application you 
think could be causing the problem, from your phone (see 

Delete an 

application

). 

5

Perform a backup (see 

Manually back up information to your Palm 

profile

).

6

Erase the applications you installed using the 

Erase Apps & Data

 

option (see 

Erase data and reset your phone

). 

7

Enter your Palm profile email address and password to restore your 
backed-up information.

8

If the problem is resolved, begin reinstalling your third-party 
applications one at a time. Open each application after you reinstall it 
to see if the problem recurs.

9

If the problem recurs, delete the last application you installed and 
report the problem to its developer.

Getting more help

Contact the author or vendor of any third-party software if you require 
further assistance. Neither Palm nor Verizon Wireless provides technical 
support for third-party applications.

Making room on your phone

If you store a large number of files, or install many third-party applications, 
the internal memory on your phone may fill up. Here are some ways to clear 
space on your phone:

•

Photos, Videos, Music, Amazon MP3 (if available), Quickoffice, PDF 
View:

 Large files take up a lot of memory. Move files to your computer 

(see 

Copy files between your phone and your computer

), or delete them 

from your phone.

Summary of Contents for Pre 2

Page 1: ...User Guide ...

Page 2: ...ail address mobile phone number and related information for account setup and activation A data plan is also required An unlimited usage data plan is strongly recommended or additional data charges may apply Open Source License information You can view the Open Source License terms on your phone Tap the center of the gesture area and then tap the Launcher icon Swipe left until the PDF View icon ap...

Page 3: ...38 Open applications 39 Work with applications 44 Use the menus 46 Enter and save information 50 Create and work with favorites 51 Manage online accounts 52 View and work with notifications Chapter 5 Copy files and sync your personal data 56 Copy files between your phone and your computer 57 Overview Get your personal data onto your phone 59 Transfer data from an old phone 59 Export data from a de...

Page 4: ...ckoffice mobile office software 187 PDF View Chapter 12 App Catalog 192 Browse applications in App Catalog 193 Download a free application 193 Buy an application 194 Manage applications 194 Update a downloaded application from a notification 194 Manually check for application updates 195 Set up a billing account 195 Update or delete a billing account Chapter 13 Preferences 198 Backup 202 Date Time...

Page 5: ...ring information to and from your computer 235 Backing up and restoring data 236 Updates 237 Transferring information from another Palm webOS platform phone 237 Third party applications 237 Making room on your phone Glossary of Terms Online accounts available for Palm webOS phones Specifications Regulatory and Safety Information Index ...

Page 6: ...6 Contents ...

Page 7: ...Chapter 1 Welcome 7 Welcome Congratulations on the purchase of your Palm Pre 2 phone In this chapter 8 Your Palm Pre 2 phone 9 What s in the box 10 Where can I learn more ...

Page 8: ...s creating an email message or memo or update your status on social networking sites such as Facebook or Twitter For more information see Just Type The Palm SynergyTM feature The Palm Synergy feature works in the background to gather your information from the various online sources where you keep it and then display that information in a single view on your phone You can access your info quickly w...

Page 9: ...items are included in the phone box Hardware Palm Pre 2 phone USB cable AC charger Standard lithium ion battery installed 3 5mm stereo headset Print material Getting Started guide Gesture Guide Consumer Information About Radio Frequency Emissions and Responsible Driving Limited Warranty General User Guide Important Safety and Legal Information DID YOU KNOW The USB cable is used both for charging y...

Page 10: ...tarted to view videos on basic topics such as managing info transferring data and maximizing battery life Online support from Palm Visit palm com support to edit your Palm profile watch how to animations access a tool to help you export data from your desktop to your new phone the Data Transfer Assistant or DTA and read comprehensive information about your phone Customer service from Verizon Wirel...

Page 11: ...tings and add applications to make it uniquely yours But first read this chapter to learn about your phone and take the few easy steps to set it up and get it running Then learn about the gestures that make moving around on your phone easy In this chapter 12 Get to know your phone 16 Set up your phone 17 Charge the battery 18 Turn the phone on off 21 Use gestures tap swipe drag flick pinch 27 Upda...

Page 12: ...y push up Front view 1 Earpiece 2 Touchscreen Tap and make other gestures directly on the screen See Touchscreen 3 Volume 4 Gesture area Make the back gesture and begin other gestures here See Use gestures tap swipe drag flick pinch 5 Microphone 6 Keyboard See Use the keyboard 7 Charger microUSB connector ...

Page 13: ...ers that don t appear on the keys See Enter characters from the symbols table Touchscreen The Launcher 1 Application name Displays the name of the currently open application Drag down over the app name to open the application menu 2 Launcher See Open an application in the Launcher 3 Connection icons Show the status of wireless service connections and battery strength see Icons in the title bar Dra...

Page 14: ...turned on This means that the phone Bluetooth wireless technology feature and Wi Fi feature are off incoming calls go to voicemail See Turn wireless services off airplane mode Wi Fi is turned on The number of filled in bars denotes signal strength See Wi Fi The phone is searching for a Wi Fi network The phone is on The number of filled in bars denotes signal strength See Turn wireless services on ...

Page 15: ... Bluetooth connection is in progress A Bluetooth connection has been made Your phone is performing a search on the characters you entered If you are in Card view or the Launcher your phone conducts a global search on your phone see Just Type If you are in an application such as Contacts or Memos your phone searches for items within the app that match the search term you entered Your phone is in ro...

Page 16: ... Palm profile screen appears do one of the following If you are a new user Tap Create New Profile To create a Palm profile enter a working email address create a password for your profile and select and answer a security question IMPORTANT You must enter a valid email address to access all the features available on your phone Note that entering an email address here does not set up your phone to s...

Page 17: ...rase of the info on the phone NOTE If you want to erase data on your phone while you are still in possession of the phone for example before you give it to someone else don t do a remote erase Instead do a partial or full erase of the phone itself see Erase data and reset your phone For detailed information about your Palm profile see Backup Although you create a Palm profile by entering a valid e...

Page 18: ...val to automatically download email to every two hours or less frequently see Enter advanced account settings Lower the screen brightness see Change screen brightness Use a Wi Fi connection to download system updates and applications from App Catalog see Update the Palm webOSTM operating system and App Catalog Downloads occur faster over Wi Fi than over a Verizon Wireless data connection and thus ...

Page 19: ... to brighten it Then if your phone remains inactive for the full interval you set the screen turns itself off Press power to turn the screen back on Turn the screen on off Turn the screen on and leave the wireless services turned off when you want to use only the organizer features for example when you re on a plane and you must turn off all wireless services but you want to look at your calendar ...

Page 20: ...n it off before you can connect to your mobile network Tap the upper right corner of any screen to open the connection menu Tap Turn off Airplane Mode When your phone locates a signal Verizon Wireless appears in the upper left of the screen in the Launcher Card view and Phone and the signal strength icon appears at the top of the screen These indicate that wireless services are on When you are ins...

Page 21: ...notifications are also turned off To turn both the screen and wireless services back on press and hold power until a logo appears onscreen Use gestures tap swipe drag flick pinch Gestures are an important basic part of your phone They re easy to learn and they make working with the phone fast You make most gestures with one finger For a few you need two Make gestures with the tip of your finger no...

Page 22: ...a lot back Make the back gesture from right to left anywhere in the gesture area Back takes you up one level from a detailed view to a more general view of the application you re working in For example when you finish reading an email message make the back gesture to close the message and return to your list of messages Or when you finish writing a memo make the back gesture to close and save the ...

Page 23: ...r finger to its icon When you see the app name appear lift your finger The application opens Flick As its name tells you this is a quick gesture great for scrolling long lists documents or pages Do it fast do it lightly as with a swipe your fingertip just skims the surface The faster you flick the faster and farther you scroll up or down a list Close an application To close an application in Card ...

Page 24: ...om gestures Zoom in pinch out to increase the size of items on the screen Email Web Photos PDF View and Google Maps Place two fingers on the screen and spread them slowly apart Zoom out pinch in to decrease the size of items on the screen Email Web Photos PDF View and Google Maps Place two fingers on the screen and bring them together TIP To delete multiple list items throw each one off the screen...

Page 25: ...eb Photos Quickoffice mobile office software PDF View Double tap the screen Scroll gestures Scroll slow Drag the screen in the desired direction Scroll fast Flick the screen in the desired direction Stop scrolling Tap or drag the screen while scrolling ...

Page 26: ... can see a cursor Tap the location to insert the cursor Press and hold Shift Place your finger anywhere onscreen and drag your finger in the direction you want to select text Tap anywhere to deselect the text Select a paragraph of text When you cannot insert a cursor in the text for example on a web page or in an email you received the smallest amount of text you can select is a whole paragraph Pr...

Page 27: ...e your phone you receive another update notification You can again choose whether to install the update now or later If you do not tap Install Later within 10 minutes of receiving the notification installation begins automatically IMPORTANT Do not remove the battery while updates are being installed Here is some additional information about system updates Whenever possible use a Wi Fi connection t...

Page 28: ...n choose whether to install the update now or later You have a certain amount of time to decide otherwise the update installs automatically Manually check for system updates 1 Open System Updates 2 If a message appears stating that a system update is available do the following Tap Download Now When prompted tap Install Now After installation has finished and the phone resets tap Done IMPORTANT Do ...

Page 29: ...arch for something and get no results you can go to App Catalog right from your search to see what s available to meet your need You search for contacts email messages and web pages you visited You can open applications by typing a letter or two type B and then tap to open Bluetooth Want to send an email message Just start typing the message and then pick the Email Quick Action to send it In this ...

Page 30: ...other item see Create a new item such as a message or memo Update your Facebook or Twitter status see Create a new item such as a message or memo Open an app see Open an application Get in touch with a contact 1 Open Card view see Display all open applications Card view or the Launcher see Open an application in the Launcher 2 Begin typing the contact s first and last initials no space first or la...

Page 31: ...using a different search engine Under Launch Search tap a search engine name If the search engine is for a specific website such as Wikipedia your phone searches that site only To view more search options tap More under Launch Search Find information in an application on your phone You can search for email messages web bookmarks and websites you ve visited browsing history on your phone You can al...

Page 32: ... then tap Palm App Catalog YouTube To view YouTube videos that match your search term under Launch Search tap More and then tap YouTube NOTE In addition to Just Type applications such as Contacts Email Memos and PDF View also offer the ability to search within the app for entries or files When you re in one of those apps from the list view type the file name a few words from a memo or a contact na...

Page 33: ... with the app This table shows the keywords you can use to find an app on your phone TIP You can also start a search by copying text in another application opening the Launcher or Card view and pasting the text The text appears at the top of the screen as the search term To paste using the application menu Edit Paste in Card view you first need to tap the Just type box If you paste by pressing and...

Page 34: ...ch as Wikipedia Applications If you include applications in your searches any matching items in those applications are included in your search results To add an application to your search results tap Add Application Searches and then tap the application name Launch Search This list displays other web search engines and applications your phone searches when you enter a search term Search engines ar...

Page 35: ...Quick Action For example you can use Find More to download a new web search engine To use this feature tap Find More and then download an app from the list displayed in App Catalog see App Catalog TIP There s another way to add a search engine to Just Type If you open a web page and an additional search engine is available a notification appears alerting you that you can add the search engine If y...

Page 36: ...36 Chapter 3 Just Type ...

Page 37: ...tch among them in Card view Across apps key features let you create access and store information in the way that works best for you Once you become familiar with using menus Text Assist favorites online accounts and notifications you can manage your apps with ease In this chapter 38 Open applications 39 Work with applications 44 Use the menus 46 Enter and save information 50 Create and work with f...

Page 38: ...h you can organize to group apps the way you want see Reorder Launcher icons and Reorder Launcher pages 1 If you re in an app tap the center of the gesture area to display Card view 2 In Card view tap 3 To find the app you want flick up or down to see all the icons on a page To see other pages swipe right or left on the screen or tap the arrows in the upper left and upper right corner of the scree...

Page 39: ...en item to access Quick Launch When you re in an app make the following gesture to display Quick Launch and open one of its applications 1 Drag up slowly from the gesture area to the screen NOTE Don t confuse this drag up with the up gesture which is a quick flick up from the gesture area to the screen 2 Move your finger to the application icon When you see the app name appear lift your finger The...

Page 40: ...cally You don t have to do anything to open Card view When no cards are open Card view shows only the Just Type field see Just Type your wallpaper see Change your wallpaper and Quick Launch see Open an application in Quick Launch 1 Just Type field 2 Wallpaper 3 Quick Launch Work with stacked cards If you are working in an application and perform an action that opens a new screen or launches a seco...

Page 41: ...ned to be stacked Release the card To change the card order Drag the card to another position Reorder a card within a stack 1 In Card view see Display all open applications Card view tap and hold the card you want to move 2 After the card becomes transparent drag it across the other cards in the stack to another position TIP You can also maximize the center card in Card view by tapping the center ...

Page 42: ...want to replace The current Quick Launch icon disappears with the new one in its place The icon that disappeared from Quick Launch is still available in the Launcher NOTE If Quick Launch contains fewer than five icons you can drag the app icon from the Launcher between two Quick Launch icons to drop it into the blank space If you simply want to remove an icon from Quick Launch without replacing it...

Page 43: ... of cards 4 Drag the page to its new location and release Rename a Launcher page 1 Open the Launcher see Open an application in the Launcher 2 Scroll to the page you want to rename 3 Tap and hold the current name 4 When the current name is highlighted enter a new name 5 Tap outside the field or press Enter to accept the new name Delete a Launcher page Before you delete a Launcher page you must rem...

Page 44: ... the menus in various applications Open the application menu The application menu contains items for the application you are working in such as Cut and Copy Preferences Help and other application specific menu items Help is available on the application menu of every application 1 In an app do one of the following Drag down from the upper left corner of the phone above the screen onto the screen Ta...

Page 45: ...ou manage wireless services the phone Bluetooth wireless technology Wi Fi and VPN 1 Do one of the following Drag down from the upper right corner of the phone above the screen onto the screen Tap the upper right corner of the screen 2 Tap a menu item to turn that wireless feature on or to display a list of menu items for that feature see Turn wireless services off airplane mode If you see a downwa...

Page 46: ...k symbol appears Turn off Caps Lock Press Enter alternate keyboard characters Numbers punctuation and symbols appear above the letters on the keys To enter these characters do one of the following Press Option and press the key for the character The alternate character symbol appears You don t need to hold down Option while pressing the second key Enter a series of alternate characters Press Optio...

Page 47: ...see Go up one level in an app back gesture TIP The symbols and accented characters are grouped according to their similarity to the corresponding key In some cases the symbol is related to the alternate character on the key not the letter For example to type a or other currency symbol press Sym h Why Because the alternate character on the H key is TIP If you press the wrong key press Backspace to ...

Page 48: ... Auto correction inserts punctuation such as apostrophes in contractions So you can quickly type dont and it appears correctly as don t The auto capitalization feature automatically capitalizes the first word of a sentence and other letters that would commonly be capitalized such as the letter i by itself The shortcut feature recognizes and expands common shorthand expressions such as replacing u ...

Page 49: ...aphs you can select by tapping them see Text selection gestures 1 Select the text you want to cut or copy see Text selection gestures 2 Open the application menu and tap Edit Cut or Copy 3 Open the app and insert the cursor where you want to paste the text see Text selection gestures 4 Open the application menu and tap Edit Paste You can also use keyboard shortcuts to cut copy and paste After sele...

Page 50: ...st item you want Save information On most screens your information is saved automatically Just make the back gesture to close the screen see Go up one level in an app back gesture and your info is saved at the same time Your info is also saved if you minimize an app screen to a card and throw the card off the top of the screen to close the app On screens with a Done button tap Done to save your in...

Page 51: ...unts you can also add and change data on your phone which is then synchronized to the online account in the cloud You can also set up your phone to work with your email and instant messaging accounts and to post photos to online accounts such as Facebook or Photobucket If you have a Skype account you can set up your phone to call and chat with Skype contacts For accounts that offer more than one a...

Page 52: ... is removed from all apps on your phone associated with the account The account itself still exists online For example if you delete an Exchange account using the Accounts app all your Exchange data is removed from Email Contacts Calendar and Tasks If you want to delete data only from one app served by the account for example you want to delete the calendar events but keep the contacts simply turn...

Page 53: ...item tap the calendar icon to open the Missed Reminders list in Calendar or tap the event name to display the dashboard item as a pop up notification For a missed call tap the icon to open your call history to the missed calls list or tap the missed call item to call back the number If an item s icon displays a number tap the icon to open the associated app to the list view such as an Email inbox ...

Page 54: ...re area light pulses You can turn this feature off see Get notifications when the screen is locked or off App controls If you are listening to songs in Music and leave the app the music playback controls remain displayed at the bottom of the screen This lets you continue to manage music playback without having to go back into the app ...

Page 55: ...personal data This chapter explains how to get these two kinds of data files and personal data onto your phone Copying files to your phone is easy Getting your personal data onto your phone is also easy you just need to decide where you want that data to be stored and how you want to access it In this chapter 56 Copy files between your phone and your computer 57 Overview Get your personal data ont...

Page 56: ...fo and look at the Available field under Phone When your phone is in USB Drive mode incoming calls go to voicemail you can t make calls or use any other application until you complete step 5 below 1 Connect your phone to your computer using the USB cable 2 On your phone tap USB Drive On your computer your phone appears as a removable drive 3 On a Windows computer if the Found New Hardware wizard o...

Page 57: ...t s just another way to say that your data is stored on a server that you access through the Internet For example if you have a Google Gmail or a Yahoo account you have a contact list stored in the cloud You may even use the calendars in these accounts to keep track of your schedule so you may also have calendar events stored in the cloud Finally you may have important phone numbers stored only on...

Page 58: ...and synchronization solutions for Palm webOSTM phones My personal data is here I want to access data here Do this Learn how here Online account Google Yahoo Facebook and so on My phone and my online account Set up the online account on your phone See Manage online accounts Corporate Exchange account My phone and Outlook other corporate email app on my computer Set up an online account for Exchange...

Page 59: ...account be sure you set up that account on the web and on your phone first On your computer create an account on the Google website go to gmail com or in Exchange speak to an IT person at your company Set up the same account on your phone see Manage online accounts Otherwise your data must be transferred to your Palm profile account see What is a Palm profile 1 On your computer go to palm com migr...

Page 60: ...al Then use the DTA to transfer your data For more information go to palm com migrate webOS NOTE You cannot use the DTA to transfer Calendar and Contacts to a Yahoo account Instead you must use the upload tool provided by Yahoo Data is transferred from your computer to Yahoo com and then from Yahoo com to the phone Data is not transferred from the phone to Yahoo For more information go to palm com...

Page 61: ...directly with your desktop organizer If you prefer to sync your Pre 2 phone directly to your computer without going through the web using Wi Fi Bluetooth technology or your phone s USB cable you can download a third party application sold separately that enables synchronization of your phone directly to your desktop 1 Go to palm com sync solutions to learn about third party applications that enabl...

Page 62: ...a third party application on your computer that enables you to sync with Google Go to palm com sync solutions to learn about available third party sync solutions 4 Follow the instructions of the third party app to sync the data in your desktop app with Google The next time Google syncs with your phone your data appears on your phone ...

Page 63: ...typing your contact s first and last initials You can also work with other applications while on a call Your Palm Pre 2 phone helps you to do all these tasks with ease In this chapter 64 Make calls 68 Receive calls 69 Use voicemail 69 What can I do during a call 73 What s my number 73 View your call history 74 Work with favorites 76 Save a phone number to Contacts 76 Use a phone headset 78 Customi...

Page 64: ...ard view or open the Launcher see Open an application in the Launcher 2 Begin typing the contact first or last name or initials 3 Tap one of the contact s phone numbers to dial it If only the contact name appears tap the name to display the phone numbers for that contact and tap the number Dial using the onscreen dial pad The onscreen dial pad is useful when you need to dial numbers that are expre...

Page 65: ...ber you selected for that favorite TIP Press Backspace or tap the onscreen backspace icon at the top of the screen to the right of the number you entered to delete numbers one at a time Tap and hold the icon to delete all the numbers TIP You can paste numbers copied from other applications for example from an email message or a memo into the dial pad TIP To enter tap and hold 0 onscreen TIP If you...

Page 66: ... press E R or any other key that displays both a letter and a number you see both matching names and numbers onscreen If your company uses Microsoft Exchange Server with a Global Address List GAL entering the contact search information returns matching results from the GAL as well GAL results appear with the icon next to the name 3 Tap the number Redial the last number dialed 1 Open Phone 2 Tap Wh...

Page 67: ... number you want to call using any of the ways to dial listed in the previous sections 3 Tap 4 If prompted select Skype mobile as the service you want to use to make the call Dial your national emergency number To dial 911 do the following 1 Press power to wake up the screen if needed 2 Drag up to unlock the screen if needed 3 Do one of the following If Secure Unlock is not on see Set options for ...

Page 68: ...hone on off When your phone is off your calls go to voicemail You can pick the ringtone for incoming calls see Select a file from the ringtones folder as a ringtone You can set a ringtone for individual contacts as well see Add a ringtone to a contact Answer a call Do one of the following If the screen is on when the phone starts ringing tap If the screen is off drag up to unlock the screen and an...

Page 69: ...ollow the voice prompts to set up your voicemail Listen to voicemail messages 1 Do one of the following In the Launcher Card view or Phone press and hold 1 Tap a voicemail notification at the bottom of the screen Open Phone Then tap Open Phone Then tap and hold 1 onscreen 2 Follow the voice prompts to listen to your messages What can I do during a call Your phone offers many advanced telephone fea...

Page 70: ...tions on your phone for example the personal information applications Contacts Calendar and so on You can also send and receive text messages But when you re on a call you can t use the Verizon Wireless network to make a data connection So if you want to browse the web or send and receive email or IM messages during a call you must connect to a Wi Fi network see Wi Fi NOTE You can t send or receiv...

Page 71: ...ding the call Outgoing Outgoing When you make the second call the first call is put on hold You can talk to the second person only or put the two calls into three way conference see Make a conference call When you end the call see End a call you hang up both calls This is true whether you are talking to the second person only or have joined the calls into conference Alternately you can ask one of ...

Page 72: ...nd create a three way conference call provided that the service is available in your area Please contact Verizon Wireless for more information Additional charges may apply and minutes in your mobile account may be deducted for each call you make 1 Make a call and then make a second call This is the limit of conference callers Check your service plan about conference calls 2 Tap to create the confe...

Page 73: ...ntact a text stating you ll call him or her back Tap Edit to edit the contact entry For example if a contact gives you his or her new email address while you re talking you can enter the address during the call What s my number 1 Open Phone 2 Open the application menu and tap Preferences Accounts Your phone number appears at the top of the Phone Preferences screen View your call history Your call ...

Page 74: ...n quickly reach your closest contacts by phone email or text multimedia message by designating them as favorites Creating a favorite from a contact lets you view and touch base with that contact in just a few taps For instructions on calling a contact you designate as a favorite see Dial a favorite Create a favorite You can also create favorites in Contacts see Create a favorite 1 Open Phone 2 Tap...

Page 75: ...ave a phone number associated with it you can add a phone number to the favorite in Phone 1 Open Phone 2 Tap and tap the favorite 3 Enter the number and tap to select the phone number type see Create a contact for information 4 Tap Done NOTE You can enter more than one phone number for the favorite here If you do you need to set one of the numbers as the default see Set or change the default numbe...

Page 76: ...tered in the dial pad tap Add to Contacts During a call tap at the top of the screen After a call from the dial pad tap Tap the contact icon to the right of the number and tap Add To Contacts 2 Tap one of the following Add New Contact Create a new contact for the phone number Add To Existing Tap the contact you want to add the phone number to Use a phone headset You can connect the headset that ca...

Page 77: ...abled with Bluetooth wireless technology version 2 1 with EDR and Stereo with AVRCP media controls After you set up a connection with a Bluetooth headset or hands free car kit you can communicate using that device whenever it is within range and the Bluetooth feature on your phone is turned on The range can vary greatly depending on environmental factors The maximum is about 30 feet 10 meters NOTE...

Page 78: ...ure is on you can simply enter a 10 digit number or dial a contact with a 10 digit number and the call goes through correctly The preference does not work with 7 digit numbers 1 Open Phone 2 Open the application menu and tap Preferences Accounts 3 In International Dialing tap Off to switch international dialing from Off to On 4 Begin typing the name of the country you are currently located in or s...

Page 79: ...ion menu and tap Preferences Accounts 3 Under Accounts tap Add An Account 4 Tap Skype mobile 5 Do one of the following To sign in to your existing Skype account Tap Sign In Enter your Skype name and password and then tap Sign In You re done with this procedure To create a new account Tap Create Account and continue with step 6 6 Tap Accept to agree to Skype s terms and conditions 7 Enter the follo...

Page 80: ...elect 5 digit numbers for When I Dial and enter 140855 in Use This Dialing Prefix So when you dial your co worker s five digit extension 51122 your phone automatically dials the whole number 1 408 555 1122 Set roaming and data usage preferences Use roaming and data usage preferences to set options for using your phone in your home network and while roaming For example you can set options to preven...

Page 81: ...e with select TTY devices You can connect a TTY TDD machine to your phone using the headset jack Check with the manufacturer of your TTY device for connectivity information Be sure that the TTY device supports digital wireless transmission When TTY TDD is turned on the icon appears in the title bar 1 Connect a TTY TDD device to your phone using the headset jack 2 Open Phone 3 Open the application ...

Page 82: ...82 Chapter 6 Phone ...

Page 83: ...d colleagues anywhere you can access the Verizon Wireless data network or a Wi Fi network You can send and receive attachments as well And keep the Messaging app in mind for times when you need to send a short text multimedia or instant message to a mobile phone number especially handy when you re in a meeting that s running late In this chapter 84 Email 96 Messaging ...

Page 84: ...p email or in the Accounts application see Use the Accounts application to set up an online account You can also use your phone s web browser to view your web based email just go to the email provider s website Merged inboxes in Email You can set up multiple email accounts on your phone When you open Email you see all your accounts in a single view Account List view From there you can open the inb...

Page 85: ...ne NOTE If automatic setup fails for your email account an error message appears Tap Manual Setup or Find a Synergy Service gather the settings info you need and enter the account settings see Set up email when automatic setup fails Set up email Microsoft Exchange Follow this procedure to get email for an Exchange account BEFORE YOU BEGIN Get this info from your email provider or system administra...

Page 86: ...nt For each app tap On or Off and then tap Create 7 Tap Done Set up email when automatic setup fails Follow these steps if automatic setup see Set up email does not work for your email account BEFORE YOU BEGIN Get this info from your email provider or system administrator Account type POP or IMAP Incoming and outgoing mail server names Incoming mail server username and password Incoming and outgoi...

Page 87: ... that account For each app tap On or Off and then tap Create 9 Tap Done Enter advanced account settings These settings apply only to the account you select in step 3 1 Open Email 2 Open the application menu and tap Preferences Accounts 3 Tap the account name 4 Set any of the following Account Name Enter the name that appears in the account list Full Name Enter the name you want to appear in the Fr...

Page 88: ...you select here apply to individual email accounts You can apply different settings to each email account 1 Open Email 2 Open the application menu and tap Preferences Accounts 3 Tap an account in Accounts 4 In Show Icon tap On or Off 5 Tap Alert and tap any of the following Vibrate The phone vibrates with no other sound System Sound The system sound plays If the ringer is off the phone vibrates Ri...

Page 89: ...e To field do one of the following to address the message Enter a contact name initials or email address Tap the email address when it appears When you enter a contact name favorites appear at the top of the search results see Create a favorite Tap to open the full contact list Tap the contact you want or enter a name or address to narrow the list Enter the full email address for a recipient who i...

Page 90: ... message tap 2 To get the file you want to attach do the following Tap an icon at the bottom of the screen to search for pictures videos music files or documents Begin typing the file name To take a new picture to send as an attachment Tap the photo icon at the bottom of the screen tap New Photo take the photo and then tap Attach Photo To record a new video to send as an attachment Tap the video i...

Page 91: ...eturn to the account list and tap the account name Open email attachments You can receive any kind of file sent to you in email but you can open an attachment only if your phone has an application that can open the file type To open a single attachment Tap the attachment name to download the attachment If the attachment is a supported file type MP3 PDF DOC DOCX XLS XLSX PPT PPTX TXT GIF or JPG it ...

Page 92: ... the To or Cc field or from the body of an incoming email message You can either create a new contact or add the information to an existing contact To add a contact from the To or Cc field 1 In a message you ve received tap the name or email address 2 Tap Add To Contacts 3 Tap one of the following Add New Contact Create a new contact for the name or address Add To Existing Tap the contact you want...

Page 93: ...lder you want Mark a message as read or unread 1 Open a message 2 Open the application menu and tap Mark as Read Unread Mark all messages in a folder as read 1 Open a folder 2 Open the application menu tap Mark All Read and then tap Mark All Read again Flag or unflag a message When you flag a message a is placed beside the message in your Inbox You might flag a message to highlight it as something...

Page 94: ...ignature to outgoing messages A signature includes information you want to add to the closing of all your outgoing messages for example your name address and phone numbers your website or a personal motto You can use a different signature for each email account 1 Open Email 2 Open the application menu and tap Preferences Accounts 3 Tap the account you want 4 Tap the Signature field and enter the s...

Page 95: ...t name from A to Z Tap By Sender again to sort in reverse order In outgoing message folders such as Sent and Outbox By Sender sorts emails by recipient first names By Subject Sort by subject from A to Z Tap By Subject again to sort in reverse order Add an email folder as a favorite Favorites appear at the top of Account List view 1 Open Email 2 If the folder you want is not displayed tap to the ri...

Page 96: ...tatively accept or decline an invitation Here are the key features of meeting invitations Meeting invitations appear on your phone in the Email application not in the Calendar application From within the Email application you can accept decline or tentatively accept a meeting invitation If you accept or tentatively accept an invitation it appears as an event in Calendar You can reply to and forwar...

Page 97: ...ssaging 2 Do one of the following Start a new conversation Create a message see Create and send a text or multimedia message or Send and receive IM messages or tap a message and reply to it Continue an existing conversation Tap the conversation 3 Enter your message 4 Tap Switch between messaging accounts in a conversation In a single conversation you can switch between text multimedia messaging an...

Page 98: ...s If you send a text message to an email address the email address is deducted from the 160 character count Multimedia messages consist of text and pictures or videos You can include pictures in JPG format BEFORE YOU BEGIN Before you use your phone to send or receive multimedia messages refer to your service plan for pricing and availability of multimedia messaging services Make sure that your pho...

Page 99: ...cture in JPG format to a multimedia message do one of the following If you did not yet enter the message text tap Tap the album containing the picture you want Tap the picture or tap New Photo and take the picture Tap Attach Photo If you already entered the message text open the application menu and tap Add File Tap the album containing the picture you want and tap the picture or tap New Photo and...

Page 100: ... supports the image This table shows the emoticons that are supported on your phone NOTE Emoticon combinations that use words such as cool or cry are not supported in most messaging applications Emoticons created using these combinations may not appear correctly on the recipient s phone Table 1 Supported emoticons To display this emoticon Enter any of these keyboard character combinations o o O O ...

Page 101: ... to a web address Tap it Add a contact from a text or multimedia message To add a message sender as a contact 1 In Conversations view tap a conversation with someone who is not a contact 2 Tap the header at the top of the screen 3 Tap Add To Contacts 4 Tap one of the following Add New Contact Create a new contact for the name or address Add To Existing Tap the contact you want to add the name or a...

Page 102: ... messages from them You cannot however block a person if they are on your IM buddy list To block an IM buddy you first need to delete them from your buddies list see Delete a buddy 1 Open Messaging 2 Tap a conversation with the person you want to block 3 Open the application menu and tap Block This Person 4 Tap Block Turn automatic download of multimedia messages on or off By default MMS messages ...

Page 103: ...one of the following The first time you open Messaging Tap Add An Account Any other time Open the application menu and tap Preferences Accounts Tap Add IM Account 3 Do either of the following To set up messaging with one of the accounts listed Tap the account type To set up an account type that is not listed tap Find More tap an app and follow the instructions onscreen to add the account 4 Enter y...

Page 104: ...tap Create Sign in to an IM account 1 Open Messaging 2 Tap Buddies 3 Tap to the left of the text Offline and tap Available Chat with a group Group chat is available only with Skype mobile To set up your Skype account in Messaging see Set up an instant messaging IM account If you have already set up your Skype account in Phone Contacts or Accounts it is set up in Messaging automatically All members...

Page 105: ... Make sure that your phone is on and that you re inside a coverage area see Turn wireless services on 1 Open Messaging 2 Do one of the following to start or continue a conversation In Buddies view tap a buddy name If there s more than one account for that buddy the most recently used IM account is opened To switch to another IM account tap the IM account name in the upper right and tap an IM addre...

Page 106: ...ap and tap Delete Show hide buddies in a group You can show or hide the members of any buddy group you create in your IM account on the web You can t create buddy groups on your phone 1 Open Messaging 2 Tap Buddies 3 Do one of the following To expand a buddy group Tap To collapse a buddy group Tap Delete a buddy 1 Open Messaging 2 Do one of the following In Conversations view tap a conversation wi...

Page 107: ...ount 1 Open Messaging 2 Open the application menu and tap Preferences Accounts 3 Tap the account name 4 Tap Remove Account and tap Remove Messaging Account Customize messaging notifications You can set your phone to show a notification and or play a sound when a new message arrives These settings apply to all your Messaging accounts 1 Open Messaging 2 Open the application menu and tap Preferences ...

Page 108: ...108 Chapter 7 Email text multimedia and instant messaging ...

Page 109: ...Pre 2 phone is all you need to organize your personal information and keep it with you wherever you go All your personal information is backed up and kept private either in your Palm profile or in one of your online accounts In this chapter 110 Contacts 121 Calendar 128 Tasks 132 Memos 134 Clock 136 Calculator 136 Facebook ...

Page 110: ...ap Accounts and then tap Add Account to see the current list of online accounts you can set up on your phone and from which you can access contact info See Online accounts available for Palm webOS phones to see how major online accounts synchronize data between the web based account and your phone Enter a contact directly in Contacts See Create a contact for instructions You can assign the contact...

Page 111: ...y link contacts see Unlink a contact or Link a contact Use Contacts for the first time 1 Open Contacts 2 Do one of the following To set up an online account to sync Tap Add An Account and go to step 3 To open Contacts without creating an online account Tap Done This opens your Palm profile account and you can start creating contacts in this account 3 To set up an account that is listed tap the acc...

Page 112: ...new contact will be added NOTE If an account doesn t appear in the list you can t add data to that account from your phone 4 Tap Name to enter the contact name 5 To add detailed name information such as prefix suffix or middle name to a name open the application menu and tap Name Details Account icon showing Palm profile account 6 Tap fields to enter contact details select a ringtone for this cont...

Page 113: ...is available if you are using Microsoft Exchange with a Global Address List 4 Tap the contact View edit or delete contact information 1 Open Contacts 2 Search for a contact see Find a contact and tap the contact name 3 Optional To copy a contact open the application menu tap Edit and tap Copy All The contents of the contact entry are copied as plain text with carriage returns between each element ...

Page 114: ...see Create a contact or editing see View edit or delete contact information a contact do one of the following To add or change the photo in the default account Tap In a linked contact to add or change the photo of another account Tap the account button in the upper right corner and tap the other account see Linked contacts 2 Do one of the following To take a new photo Tap New Photo and take the pi...

Page 115: ...ame 3 Open the application menu and tap Set Speed Dial 4 Tap the phone number you want to assign a speed dial to and then do one of the following To assign a speed dial Tap the key to use as a speed dial To reassign a speed dial to the selected number Tap the assigned speed dial and then tap Reassign To Name Assign a reminder message to a contact If you have an important message or a question for ...

Page 116: ...a single view that displays all the contact information You can also manually link contacts The info for your linked contacts appears combined only on your phone the actual info is kept separate and distinct in the accounts it came from IMPORTANT To maintain the integrity of your contact data it s important that you link only one person s contact info in different accounts For example if you have ...

Page 117: ... a contact entry to the Launcher Add your favorite contacts to the Launcher so you can open them directly from that location 1 Open Contacts 2 Search for a contact see Find a contact and tap the contact name 3 Open the application menu and tap Add To Launcher 4 Optional Edit the first and last name as you want them to appear in the Launcher 5 Tap Add To Launcher To see the contact in the Launcher ...

Page 118: ... the following To delete only one entry in a linked contact Tap the displayed contact name to open the list of all entries in the linked contact Tap the entry you want and tap Delete This Profile To delete an unlinked contact or an entire linked contact Open the application menu and tap Delete Contact Tap Delete All Profiles to confirm NOTE If you see Delete Other Profiles rather than Delete All P...

Page 119: ...y Company first name or Company last name In these cases the company name is alphabetized and within the company whichever you choose the names are still listed as first name followed by last name Accounts Tap an account to change login settings and sign in using the new settings Default account Tap the current default account to change the default to another account New contacts you create are as...

Page 120: ...t synchronization with an account you have deleted from Contacts Open Accounts tap the account name and tap Off beside Contacts to turn synchronization on Send contacts You can send all contacts to a hands free car kit with Bluetooth or send a contact using multimedia messaging MMS or email To send all contacts to a car kit first ensure that your car kit can be detected by your phone see Connect w...

Page 121: ...you For example if you set up your Google contacts account in Contacts before you set up Gmail when you first open Email you find that your Gmail messages are already downloaded And when you first open Calendar you find that your Google calendar events are already in your phone s Calendar app If you want to specify which apps get data from an online account Set up the account using the Accounts ap...

Page 122: ...ent providers the events are just assembled in one view on your phone for your convenience If you change an event the change is made in the appropriate calendar You can also look at the events of just one calendar at a time Use Calendar for the first time 1 Open Calendar 2 Do one of the following To set up an online account to sync Tap Add An Account and go to step 3 To open Calendar without creat...

Page 123: ...d data to that account from your phone If you create an event in All Calendars view the event is created in the calendar that is set as the default see Customize Calendar 3 Go to the day you want see Move around in Calendar and tap a blank time slot In Day view available time slots between events are compressed and labeled X Hrs Free To expand free time so you can enter an event tap X Hrs Free 4 E...

Page 124: ...and tap Preferences Accounts 3 Tap the Event Reminders field and tap any of the following Vibrate The phone vibrates and makes a vibrating sound but makes no other sound System Sound The system sound plays If the ringer is off the phone vibrates see Set ringer switch settings Ringtone A ringtone that you choose plays Mute No sound plays and the phone does not vibrate Add a note to an event 1 While...

Page 125: ...ents recorded in one of your calendars You can also change the color of each calendar and whether the calendar view displays one day a week or a month 1 Open Calendar 2 Tap an icon on the bottom of the screen to see different calendar views 3 Tap the account icon in the upper right corner to do any of the following To switch the Calendar account you re viewing Tap All Calendars or one of your Cale...

Page 126: ...t changing the current view In Month view slightly drag up or down to peek at the next previous month Delete an event If you delete an event that is assigned to an online account the event is deleted in the online account also IMPORTANT When you delete an Exchange event on your phone notification is not sent to attendees 1 Open Calendar 2 Delete an event in one of two ways In Day view press and ho...

Page 127: ...tap the meeting request The Participants field shows the organizer name plus the number of participants 2 Tap the number to see the participants names 3 Optional Tap a participant s name If the participant is a contact the contact entry is displayed If the participant is not a contact tap Add To Contacts to add the participant to your contacts list Customize Calendar 1 Open Calendar 2 Open the app...

Page 128: ...om an online account on your phone immediately or upload events from your phone to the online account if the account allows it you can do a manual sync This synchronizes Calendar with all the accounts you have set up on your phone and it syncs all other apps associated with all online accounts that you selected for synchronization 1 Open Calendar 2 Open the application menu and tap Sync Now Delete...

Page 129: ...ap 4 Enter the task name in the Task name field To set the task priority see Set task priority due date and other details Set task priority due date and other details 1 Open Tasks 2 Tap the list containing the task TIP You can also create a task directly from the Launcher or Card view Start typing the task text and under Quick Actions tap New Task The Tasks application opens at a new task with the...

Page 130: ...and low priority tasks appear in gray text List Assign the task to a different list Due Tap No due date and tap a due date option If you set a due date a notification appears at the bottom of the screen on the due date Tap the notification to open the task 5 To enter a note about the task tap Notes and enter the note Check off a task 1 Tap the list containing the task 2 Tap the box to the left of ...

Page 131: ... account Rename a task 1 On the task list tap the task name 2 Enter the new name and press Enter Sort a task list You can sort a task list to show tasks in the order you have determined or by due date or priority 1 Open Tasks 2 Tap the list you want to sort 3 Tap My Order in the upper right corner and tap the sort option you want My Order Due Date or Priority 4 To manually sort tasks tap and hold ...

Page 132: ... menu and tap Mark All and tap Mark All Completed Mark All Incomplete Hide or delete all completed tasks in a list 1 Open Tasks 2 Tap the list containing the tasks 3 Open the application menu 4 Do one of the following To hide completed tasks Tap Hide Completed To delete completed tasks Tap Delete Completed Tasks Delete a task or a task list Throw the task or task list off the side of the screen an...

Page 133: ...auncher do not include memos Edit a memo 1 Open Memos 2 Tap the memo you want to edit 3 Tap the screen to position the cursor see Text selection gestures and edit the memo text Change the color of a memo Color code your memos to help you recognize memos of a certain type For example make all of your grocery lists blue 1 Open Memos 2 Tap the memo TIP You can also create a memo directly from the Lau...

Page 134: ...set in San Francisco rings at 7AM in New York However use Calendar to have your appointment times adjusted so that the notification for a 9AM meeting in San Francisco will sound at noon when you re in New York see Create an event Manage Clock 1 Open Clock 2 Open the application menu and tap Preferences 3 Do any of the following To set whether the alarm sounds when the ringer switch is off Under Al...

Page 135: ...d then tap the name of a ringtone Tap to preview it If you have music on your phone you can select a song as your alarm sound see Select a song as a ringtone When an alarm sounds on your phone tap Dismiss to stop it or Snooze to have it sound again The default snooze duration is 10 minutes but you can change this to 5 minutes or 20 minutes see Manage Clock NOTE Alarms don t sound after you shut do...

Page 136: ...riends comments upload photos and more Install Facebook BEFORE YOU BEGIN To use Facebook on your phone you must already have a Facebook account This section describes the procedure for downloading and installing the free Facebook app Installing this app is different from setting up an online account on your phone which enables you to see your Facebook data in Contacts and Calendar and upload files...

Page 137: ...en tap or press Enter 3 Tap Facebook 4 Tap Download for free TIP After you download and sign in to your Facebook account you can update your status directly from the Launcher or Card view Start typing your status update and under Quick Actions tap New Message The Facebook app opens with your message in the update field Tap Update ...

Page 138: ...138 Chapter 8 Contacts Calendar and other personal information ...

Page 139: ...eos and view photos on your Palm Pre 2 phone Listen to music through the built in speaker or through a 3 5mm headset or headphones sold separately Take pictures and record videos and then share them with your friends immediately directly from your phone In this chapter 140 Camera 141 Photos 146 Videos 149 YouTube 150 Music 153 Amazon MP3 ...

Page 140: ...rmat You can keep snapping pictures and then go to Photos to look at them and delete the ones you don t want Review pictures 1 After taking a picture tap the thumbnail of the picture in the lower left corner of the screen This opens the picture in the Photo roll of the Photos application 2 Swipe left or right on the screen to view other pictures you took TIP Press and hold Space to take pictures i...

Page 141: ...TE You can download and look at GIFs in Email and they are saved to USB storage but you can t look at GIFs in Photos or use one as wallpaper You can also look at pictures on the web directly in the web browser see Web 1 Open Photos 2 Tap the album containing the picture and tap the thumbnail of the picture The Photo roll album contains pictures you took with your phone s camera 3 Swipe left or rig...

Page 142: ...ign pictures to albums using your computer s controls to copy or move items It is easiest to find the pictures you want by displaying them as thumbnails 7 End the connection safely if you do not eject safely your phone resets when you disconnect the USB cable On a Windows computer right click the drive representing your phone and click Eject On a Mac computer from your desktop drag the drive repre...

Page 143: ...ow To select a different starting point Tap the photo you want the slideshow to start at and tap 4 To exit the slideshow tap a photo Add a picture to a contact You can add a picture to a contact using the Photos application 1 Tap a picture thumbnail to view it full screen 2 If is not visible tap the screen to display it 3 Tap and tap Assign to contact 4 Enter the contact name and tap the contact T...

Page 144: ...tion becomes the wallpaper 5 Tap Set Wallpaper Share a picture You can send a picture to other picture enabled devices or to an email address as an attachment 1 Tap a picture thumbnail to view it full screen 2 If is not visible tap the screen to display it 3 Tap and tap Share via email or Share via MMS 4 Create the email or multimedia message Upload a picture to the web To upload a picture to a we...

Page 145: ...pen Photos 2 Open the application menu and tap Preferences Accounts 3 Tap Add An Account and tap the type of account you want to add 4 Enter your account username and password and tap Sign In Delete an online pictures account 1 Open Photos 2 Open the application menu and tap Preferences Accounts 3 Tap the account name 4 Tap Remove Account DID YOU KNOW If you set up a Facebook account in the Photos...

Page 146: ...6 Optional To watch a video when you finish recording Tap the thumbnail on the lower left side of the screen Edit videos you recorded You can create a shorter version of a video you recorded The original version is not affected Your edited version is saved with the word edit added to the video name You can also rename videos and add descriptions of them 1 Open Videos 2 Tap Video roll and tap the v...

Page 147: ... want to synchronize this account with and then tap Done After you sign in return and repeat steps 2 and 3 Upload to online account To rename the video tap the video date or name and enter a new name To add a description tap Description and enter the description Tap Upload Video The icon indicates that the upload is in progress The icon displays when the upload has finished 4 To share a link to a ...

Page 148: ...a video 1 Open Videos 2 Tap the album containing the video 3 Throw the video off the side of the screen and tap Delete KEY TERM DRM free A file that is not protected by Digital Rights Management DRM free video files can be copied as many times as you like and can be played on your Pre 2 phone Table 3 Video playback controls Control Function Play Pause Move forward or backward tap and hold the slid...

Page 149: ...deo playback controls Playback controls automatically appear when you start a YouTube video They disappear after a few seconds Tap the video to manually display or dismiss the controls Use the volume button on the left side of your phone to control the sound level DID YOU KNOW Some videos can be viewed in YouTube on your computer only For those videos you can view video details on your phone but i...

Page 150: ... phone you can do any of the following Copy music files from your computer see Copy files between your phone and your computer You can copy music files to any folder on your phone s USB drive However to make it easy to find and manage files consider creating a Music folder and copy files to there Use solutions available from third party software developers sold separately that facilitate the trans...

Page 151: ...d music files to your phone See Get music onto your phone 2 Open Music 3 Do one of the following To listen to all songs on your phone Tap Songs Tap the first song To listen to a specific song Tap Artists Albums Songs Genres or Playlists to search that category Continue making selections until the song you want appears Tap the song name To listen to all songs from an artist Tap Artists and tap the ...

Page 152: ...tch between Playlist view and Album Art view Search for related songs or content When you are listening to a song you can search the web for related items such as songs by the same artist or from the same album 1 While listening to a song open the application menu Table 6 Music playback controls Control Function Play Pause Rewind Fast forward Shuffle current playlist Repeat Tap once to repeat the ...

Page 153: ...inder Mac and double click the drive representing your phone 5 Delete the song using your computer s controls 6 End the connection safely if you do not eject safely your phone resets when you disconnect the USB cable On a Windows computer right click the drive representing your phone and click Eject On a Mac computer drag the drive representing your phone to the Trash The Trash icon changes to Eje...

Page 154: ...artist 2 Tap the artist name 3 Tap the word in the lower right corner of the page Albums or Songs 4 Tap to view any of the following Albums To buy and download an album tap the album price and tap Buy Tap anywhere else on the album entry to view detailed album information Songs To buy and download a song tap the song price and tap Buy Tap anywhere else on the song entry to preview the song 5 If yo...

Page 155: ...see Search for a specific song album or artist or browse to see Browse songs albums artists or genres an album or artist entry containing the song you want 2 To preview a song tap anywhere on the song entry except the price 3 Tap the song price and tap Buy 4 Enter your email address and password and tap Sign In To purchase songs without needing to enter your password each time turn on Enable 1 Cli...

Page 156: ...156 Chapter 9 Photos videos and music ...

Page 157: ...go You can use your phone s Wi Fi feature to connect to a public work or home network The Bluetooth wireless technology on your Palm Pre 2 phone helps you easily set up wireless connections to a number of devices In this chapter 158 Wi Fi 161 Palm mobile hotspot 164 VPN 167 Web 173 Location Services 174 Google Maps 175 VZ NavigatorSM 179 Bluetooth wireless technology 181 Use your phone as a modem ...

Page 158: ... while talking on the phone You re inside a coverage area but outside an EvDO coverage area A Wi Fi connection may provide faster throughput than a 1x data connection Are there different kinds of Wi Fi networks There are two types of Wi Fi networks Open networks These networks broadcast their name SSID and do not require you to enter a password or other settings To learn how to connect to an open ...

Page 159: ...etwork you need to open the web browser and register with the Wi Fi service provider before you can check email or browse the web 1 Open Wi Fi 2 Make sure Wi Fi is on see Turn Wi Fi on off 3 Do one of the following If the network you want is displayed tap the network name If the network you want is not displayed tap Join network and enter the network name Make sure Open is displayed in the Securit...

Page 160: ...the application menu Tap Stored Profiles and tap another network name Connect to a captive portal When connecting to some Wi Fi access points such as in a coffee shop a hotel or an airport the notification for a captive portal sometimes appears This means that to connect to this Wi Fi access point you must first go to a special Internet page known as a captive portal before you can connect to the ...

Page 161: ...the application menu and tap Sleep Settings 3 The current setting is displayed in the When Phone Sleeps field To change the setting tap the current setting and then select the other option from the displayed list Customize connection settings Do not change Wi Fi settings unless you are having trouble connecting to a network BEFORE YOU BEGIN You must be connected to the network you want to customiz...

Page 162: ...lm mobile hotspot see Charge the battery Secure hotspots and open hotspots When using Palm mobile hotspot we recommend that you create a secure hotspot see Create a secure hotspot A secure hotspot is protected with a passphrase so you can control who can connect to the Internet through your phone by controlling the distribution of your passphrase If you create an open hotspot see Create an open ho...

Page 163: ...spot go to the device you want to connect to the Internet for example your laptop and use its Wi Fi connection settings to connect to your Palm mobile hotspot After the connection is made you can browse the web on your laptop Use Palm mobile hotspot 1 Open Palm mobile hotspot 2 Tap Off to turn on Palm mobile hotspot The icon appears at the bottom of the screen when the mobile hotspot is turned on ...

Page 164: ... you to log in to your corporate server through the company s firewall security layer You need to set up a VPN to access a corporate server in any of the following situations Your company s wireless local area network LAN is outside the firewall Your company s wireless LAN is inside the firewall but you are accessing the network from outside the firewall for example from a public location or at ho...

Page 165: ...ilable NOTE Encryption Method Tap an encryption method Secure forces the client to use more secure AES or 3DES algorithms Weak allows the weaker 1DES algorithm Strong encryption may still be used depending on what the VPN server decides None enables no encryption Encryption is not disabled and may still be used depending on the VPN server With the None option the VPN profile is simply allowed to u...

Page 166: ...tap a profile From any screen open the connection menu tap VPN and tap a profile View statistics for a connected profile 1 Open VPN 2 Tap beside a connected profile Disconnect from a profile Do one of the following Open VPN and tap a connected profile From any screen open the connection menu tap VPN and tap a connected profile Edit a profile 1 Do one of the following Open VPN From any screen open ...

Page 167: ...ter http www 2 To cancel a page while it is loading tap Go to a website using search Do one of the following In the Launcher or Card view type the search term and then tap a search engine for example Google Open Web enter the search term and press Enter Add a web search engine When you browse to some websites that use search functionality such as dictionary com you may see a Web Search Engine Avai...

Page 168: ...uble tap again to zoom out to see the whole page again To pan a page Tap hold and drag the page To enter information in a form Tap the form field Enter or select information and press Enter To share a web address as a link in an email message Open the application menu tap Page and tap Share Create the email message To display the address bar Start typing a search term or web address or scroll to t...

Page 169: ...ently displayed page icon thumbnail Then tap hold and drag the web page to use a different portion of the page as the Launcher icon You can zoom into or out of the page while selecting the portion you want to use The portion that appears in the white square is used as the icon Tap Done Title Tap to edit See Text selection gestures for useful gestures if you want to edit the page title URL Enter or...

Page 170: ...The first 12 bookmarks you create become thumbnails on the start page of the Web app NOTE Web bookmarks are part of the data backed up to your Palm profile After a partial or full erase a bookmark is restored with a generic thumbnail icon After you revisit the page for which you created the bookmark the original thumbnail icon is restored Open a bookmarked page Do one of the following From the sta...

Page 171: ...roll to the page name and tap the page Open Web and enter a term or address in the address bar that matches the page name or address To clear your browsing history Open Web open the application menu tap Preferences and then tap Clear History Use links on a web page To follow a link to another page Zoom in on the page pinch out or double tap the page and tap the link To open a link in another brows...

Page 172: ...an MP3 file find it in Music Customize web browser settings 1 Open Web 2 Open the application menu and tap Preferences 3 Set any of the following Default Web Search Engine Select your default search engine Block Popups Prevents websites from opening up new browser windows Tap Yes to turn Block Popups off Accept Cookies Allows cookies from any website you view even if you are redirected to a site f...

Page 173: ...ocation Services to always ask your permission to send your location to a website when the site requests this information or you can set it to never share your location with any website The current setting is displayed in the For Websites field To change the setting tap the current setting and then select the other option from the displayed list 4 To clear all location data currently in use by web...

Page 174: ...for pinpointing your location when you are outside and have a clear view of the sky 3 To turn Google Services on off open the application menu tap Locate Me Using and tap Google Services Google Services uses cellular radio towers and Wi Fi access points to approximate your location This technology is very fast to acquire a location fix but it is not as accurate as GPS Certain applications such as ...

Page 175: ...n you agree to buy VZ Navigator the charge is added to your monthly Verizon Wireless bill Table 1 Google maps icons Icon Description Search Map Search for a location or service Get Directions Get directions Map In Satellite view tap to return to Map view Satellite View a satellite photo of the map area Traffic View local traffic conditions Clear Map Clear the current map Help Terms Get help Close ...

Page 176: ...cents Favorites Contacts or Airports Start Your current location is entered as your default starting point Tap Current Location and enter a new starting point or tap and select a starting point from Recents Favorites Contacts or Airports Route Options Tap to select your preferred route options 5 Do one of the following To start turn by turn voice navigation Tap Navigate To see step by step text di...

Page 177: ... Optional Type a message in the Message field 8 Tap Send Receive shared location information You can receive shared location information sent from other phones on the Verizon Wireless network that have VZ Navigator installed A notification is displayed at the bottom of the screen when a shared location message is received 1 Tap at the bottom of the screen and then tap the Vz Navigation Place Messa...

Page 178: ...ss details page open the application menu and tap Add To Favorites and then tap OK Sync your favorite and recently visited locations to the VZ Navigator server You can back up your favorites and recently visited locations to the VZ Navigator server If you transfer your phone number to a new phone on the Verizon Wireless network that also has VZ Navigator you can use the Sync To Web feature to add ...

Page 179: ...s free device such as a headset or car kit see Set up and use a Bluetooth hands free device If your computer is enabled with Bluetooth wireless technology you may also be able to use your phone to connect your computer to the Internet see Use your phone as a modem Before you can connect to another Bluetooth device you need to pair with that device You can either make the pairing request from your ...

Page 180: ... a pairing request from another device To establish the relationship between your phone and another device the Bluetooth app must be open the app window must be maximized and Bluetooth must be turned on After you successfully establish the relationship with the other device however the Bluetooth app doesn t need to be open to use the Bluetooth connection but Bluetooth must be turned on 1 Open Blue...

Page 181: ...e name to disconnect from the current device and connect to the new device Delete a device Deleting a device means you end the relationship you created between your phone and the device This means that you will need to pair with the device again if you want to connect see Make a pairing request to another device or Accept a pairing request from another device If all you want to do is temporarily d...

Page 182: ... Bluetooth connection from your computer to your phone You must initiate the connection from your computer 3 To check the connection open your computer s web browser If the browser opens successfully to your home page the connection is working TIP You can also use the Palm mobile hotspot app to turn your phone into a Wi Fi hotspot capable of connecting up to five devices to the Internet simultaneo...

Page 183: ... Microsoft Office files You can view Microsoft Word Excel and PowerPoint files on your phone You can also set up your phone to view files from online collaboration tools such as Google Docs You can also view and search in PDF files on your phone In this chapter 184 Quickoffice mobile office software 187 PDF View ...

Page 184: ...o access files in online collaborative tools such as Google Docs Dropbox or MobileMe You must have an account online for the tool and then set up the account in Quickoffice on your phone 1 Open Quickoffice 2 If the registration screen appears select one of the registration options see Register Quickoffice software 3 Tap Add New Account 4 Tap the account type 5 Enter your account username and passw...

Page 185: ...s or Presentations to see a list of just those file types or tap All Files 4 Tap the file Change the text display size in a Word document or Excel spreadsheet Do one of the following Double tap the screen to zoom in or out a specified amount Open the application menu and tap Zoom Tap the zoom level For slide shows see Zoom into and pan a slide Save a file with a new name 1 With the file open open ...

Page 186: ...ft of the column you want to resize 2 Drag the column Switch among slides in a PowerPoint slideshow Do one of the following To move to the next or previous slide Drag up or down on the screen To jump to a different slide Tap the currently displayed slide in the upper right corner of the screen Tap the slide you want to jump to Zoom into and pan a slide To zoom in on a slide Double tap the slide Wh...

Page 187: ...our phone and your computer or receive as an email attachment see Open email attachments BEFORE YOU BEGIN Before you put a file on your phone make sure you have enough storage space on your phone to fit the file Open Device Info and look at the Available field under Phone 1 Open PDF View The list of your files appears onscreen 2 To search for a file begin typing the name Tap the file when it appea...

Page 188: ... to find and press Enter or tap The first instance of the text appears highlighted 3 Do one of the following To find the next instance Tap To find the preceding instance Tap 4 To exit search open the application menu and tap Find Save a file with a new name 1 With the file open open the application menu and tap Save As 2 Enter the new file name and tap Save As Share a file 1 With the file open ope...

Page 189: ...Chapter 11 Documents 189 1 With the file open open the application menu and tap Bookmarks 2 To search for a specific bookmark type the bookmark name 3 Tap a bookmark to jump to that section of the file ...

Page 190: ...190 Chapter 11 Documents ...

Page 191: ...business and more App Catalog lets you expand the functionality of your phone in a wide variety of directions Purchasing downloading and updating apps is quick and easy In this chapter 192 Browse applications in App Catalog 193 Download a free application 193 Buy an application 194 Manage applications 194 Update a downloaded application from a notification 194 Manually check for application update...

Page 192: ...app icons tap it to view and select subcategories If a subcategory screen contains a similar header tap it to view further subcategories To narrow your search by filtering Tap an icon at the bottom of the screen To search within featured paid free or new apps only Tap the corresponding icon at the bottom of the screen and then enter a search term 4 When the app you want appears onscreen tap the na...

Page 193: ...If the application uses Location Services a notification appears see Location Services Tap Continue 5 Do one of the following If you have a billing account If prompted enter your Palm profile password to authorize the purchase and tap Continue If you do not have a billing account Tap Continue Enter your Palm profile password and tap Continue See Set up a billing account If you enter an incorrect P...

Page 194: ... Browse applications in App Catalog Tap the app name and tap Download again for free You do not need to buy the app again Update a downloaded application from a notification When an update is available for one or more apps you downloaded you get a notification Tap the notification and do one of the following To display details about an app and the available update Tap the app name To update one ap...

Page 195: ...our email address or tap Change This Address to enter a different one Purchase receipts are sent to the address shown here 6 In Password is Required select one of the following Once every 4 hours You must enter your password the first time you make a purchase If you make any other purchases within four hours you don t need to enter your password again After four hours you enter your password again...

Page 196: ...196 Chapter 12 App Catalog ...

Page 197: ...for you Personalize your phone to make it match your lifestyle You can easily customize many features of your phone like the wallpaper screen brightness ringtone for incoming calls and more In this chapter 198 Backup 202 Date Time 203 Device Info 206 Regional Settings 207 Screen Lock 209 Sounds Ringtones ...

Page 198: ... Palm profile open Device Info see View system information How Backup works Your phone backs up the contacts calendar events tasks and memos that are in your Palm profile account as well as system settings and applications you downloaded to your phone All this information is automatically backed up daily to your Palm profile So if you ever need to erase the info from your phone you can restore all...

Page 199: ...ike Google Table 1 Backup details Application Backed up Not backed up Contacts Contacts in your Palm profile account Usernames for online accounts that sync like Google Favorites Linking relationships between contacts Preferences see Customize Contacts Contacts in online accounts Passwords for online accounts that sync like Google Contact photos that you added by taking a photo with your phone s c...

Page 200: ... files between your phone and your computer Regional Settings Nothing is backed up Screen Lock Nothing is backed up Table 1 Backup details Application Backed up Not backed up Software Manager When you sign in to your Palm profile after your phone is erased apps you downloaded from App Catalog are downloaded again App settings and data stored in the app Applications from sources other than App Cata...

Page 201: ...formation from the server 1 Open Backup 2 Do either of the following To turn off automatic backup and delete backed up information Tap On to switch backup from On to Off Tap Turn Off And Erase Data This deletes all your information on the server It does not affect the information on your phone To turn on automatic backup if you had previously turned it off Tap Off to switch Backup from Off to On T...

Page 202: ...ciated with your Palm profile Email Change the email address associated with your Palm profile A verification email is sent to the new address Click the link in the email to verify the new address After you verify the email address is changed Security Question Answer Tap the current question and tap a new one Then tap Answer and enter an answer Change Password Tap Change Password Enter your new pa...

Page 203: ...em information is displayed such as your phone number battery usage and available memory The screen also displays the email address you used when you set up your Palm profile 2 To view more detailed system information tap More Info and tap Software or Hardware Rename your phone The name you give your phone appears on any paired Bluetooth device that has a display such as a car kit If you rename yo...

Page 204: ...files but plan to continue using the phone tap Full Erase If you plan to give the phone away and you do not want your data and files to be recoverable even using a third party tool tap Secure Full Erase This performs a complete wipe of the phone Note that a secure full erase takes considerably longer than a regular full erase About the full erase options In most cases you can perform a regular ful...

Page 205: ...fault Applications 3 To find data types and file types for which more than one app is available look for app names that appear in black type 4 Do either or both of the following To change the default application to use for different functions Under Data Types tap the currently displayed application for a given data type and tap a different application To change the default application to use for d...

Page 206: ...application menu and tap Certificate Manager 3 Tap the certificate and tap Delete Certificate Regional Settings Language You can set your phone display to any language available for the device 1 Open Regional Settings 2 Tap the language currently displayed in the Language field and then tap a new language 3 If a region list is displayed tap the region 4 Confirm you want to use the new language or ...

Page 207: ...as the background Tap the album containing the picture and tap the picture To use a new picture as the background Tap New Photo and take the picture 4 Optional Do either or both of the following To zoom out or in on a part of the picture Pinch in or out on the picture To capture the portion of the picture you want for your wallpaper Tap and hold the picture and then drag the portion you want to th...

Page 208: ...o one of the following Simple PIN Enter a PIN of any length This is a PIN that you make up Enter the PIN again to confirm and then tap Done Password Enter a password containing any combination of letters and numbers Enter the password again to confirm and then tap Done IMPORTANT Be sure to write down your PIN or password and keep it somewhere safe If you forget your PIN or password you need to rem...

Page 209: ...lso turns off the Clock alarm sound go to Clock Preferences Under Ringer Switch Off change Play alarm anyway to No Set ringer switch settings You can set how your phone treats system sounds and rings for incoming calls when the ringer switch is off and when it is on 1 Open Sounds Ringtones 2 In Ringer Switch Off Rings Alerts tap the currently displayed option and then tap an option to set what hap...

Page 210: ...phone To use an AMR or QCELP file as a ringtone the file must be stored in the ringtones folder in your phone s USB drive storage Here s how to get the file into the correct folder Files downloaded from App Catalog The file is placed in the ringtones folder automatically Files copied from your computer You must place the file in the ringtones folder see Copy a ringtone to your phone To use a file ...

Page 211: ...ed tap the song you added to use it as your ringtone 6 To set the ringtone volume drag the Ringtone Volume slider Copy a ringtone to your phone 1 Identify a file on your computer to use as a ringtone on your phone 2 Connect your phone to your computer using the USB cable 3 On your phone tap USB Drive On your computer your phone appears as a removable drive 4 Open My Computer Windows XP Computer Wi...

Page 212: ...212 Chapter 13 Preferences ...

Page 213: ...this chapter 214 6Ts Six ways to get your Palm Pre 2 phone working again 216 For users of other Palm devices 217 Palm profile 220 Battery 224 Screen and performance 226 Phone 227 Hands free devices 228 Synchronization 230 Sending and receiving data in Email Messaging and Web 231 Email 231 Messaging 232 Wi Fi 232 Web 233 Calendar and Contacts 234 Camera 234 Photos Videos and Music 234 Amazon MP3 23...

Page 214: ...t on or if gestures don t work skip to T3 Triple toggle to restart 1 If you re working in an application that s displayed full screen and it isn t responding flick up from the gesture area to send the app to Card view 2 Throw the app off the top of the screen to close it 3 Throw any other open applications off the top of the screen to close them Why this might help One or more of your open applica...

Page 215: ... if the screen is off and you can t turn it on or if gestures don t work These restarts also close all applications free memory and reinitialize wireless services phone Bluetooth technology Wi Fi and VPN NOTE Because open applications are forced to close immediately during this kind of restart some unsaved data may be lost Did this solve the problem Yes Stop No Continue T4 Top off the battery 1 Co...

Page 216: ...id this solve the problem Yes Stop No Continue T6 Connect your phone to your computer and reinstall webOS software IMPORTANT Don t try this method till you ve already tried the five Ts before this 1 Remove the battery Don t know how See I need to replace the battery 2 Write down the serial number S N printed in the battery compartment 3 Open your computer s web browser and go to palm com rom 4 Cli...

Page 217: ...m profile account is backed up You create a Palm profile by entering a working email address during setup of a webOS phone Afterwards you get an email from Palm at that address be sure to click the link in that email to verify your profile BEFORE YOU BEGIN Did you remove the clear plastic screen protector Your phone won t respond well to your taps if the protector is covering the touchscreen Look ...

Page 218: ... back gesture a quick swipe from right to left in the gesture area of your phone until you see the Palm Profile screen again Then tap Create New Profile If you answered Yes to the questions do this If you forgot the profile password tap Forgot Password Enter the answer to your security question and tap Done Create a new password and tap Done If that doesn t work do this Contact Palm Support for he...

Page 219: ...he appropriate domain type at the end com net and so on Enter the exact password you use to access this email account Creating your Palm profile Unable to complete Try this Restart your phone and begin again by doing this 1 Press and hold the power button until you see two buttons Turn Off and Cancel 2 Tap Turn Off Wait for the phone to shut down completely 3 Press and hold the power button and be...

Page 220: ...mail program on your computer and open the email from Palm with the subject How to reset your security information 6 Click the link in the email 7 Enter your new password twice 8 Optional Click Change Security Question select a security question and enter your answer 9 Click Reset Password If that doesn t work or if you can t remember your security question and answer contact Palm Support for help...

Page 221: ...ury or product damage and it voids your phone warranty NOTE Please dispose of the old battery properly See Recycling and Disposal 1 If the USB cable is attached to the phone disconnect the USB cable 2 If a wired headset is attached to the phone disconnect the headset 3 Turn the phone completely off see Shut down your phone 4 Press and release the back cover release 5 Slide your thumbnail or a cred...

Page 222: ...lfway down either side of the phone 11 Slide out the keyboard see Slide out the keyboard and then press the two clasps c at the bottom corners 12 Press and hold the power button on the upper right corner of your phone until you see a logo on the screen approximately five seconds Then wait until your phone completes setup TIP If your phone does not turn on after you insert the battery and press and...

Page 223: ...nect the USB cable 2 If a wired headset is attached to the phone disconnect the headset 3 If you are removing the cover to replace the battery turn the phone completely off see Shut down your phone 4 Press and release the back cover release 5 Slide your thumbnail or a credit card between the back cover and the phone starting at the bottom and moving halfway up one side until you hear the clasp a r...

Page 224: ...n ready for use If the screen doesn t turn on fast enough for you tap the screen to wake it up The same behavior occurs anytime you re on a call and the phone screen is placed near another surface The screen turns on automatically if the phone is still on when you move the phone away from the other surface When the phone is on and idle the screen first dims and then turns off This also is normal b...

Page 225: ...start your phone Then wait until your phone completes startup 3 If this does not solve the problem see 6Ts Six ways to get your Palm Pre 2 phone working again for additional steps to try Applications are running slowly NOTE Be sure that any third party applications you install are compatible with the Palm webOS platform Applications written for earlier Palm smartphones using the Palm OS by ACCESS ...

Page 226: ...eak for weak signals Turn off your phone and turn it on again by turning airplane mode on and off see Turn the phone on off Restart your phone see Restart your phone I see five bars in the signal strength icon but I still can t connect to the network The signal strength icon always displays five bars Your signal strength is indicated by the number of bars that are shaded white If most or all of th...

Page 227: ...ds free device and the hands free device appears in the Devices list see Connect with a paired device Your phone is within range of the hands free device Bluetooth range is up to 30 feet 10 meters in optimum environmental conditions which include the absence of obstacles radio interference from nearby electronic equipment and other factors You are away from other devices using the 2 4GHz radio fre...

Page 228: ... see Set email preferences Customize Contacts or Customize Calendar You can also set up the Messaging application to work with an online instant messaging IM account see Set up an instant messaging IM account and the Photos application to work with an online pictures account such as Facebook or Photobucket see Set up an online pictures account on your phone See Online accounts available for Palm w...

Page 229: ...c because you cannot change your Palm profile data anywhere except on your phone If your desktop Outlook synchronizes with an Exchange server using Microsoft Exchange ActiveSync you cannot do a one way export of that Outlook data to your phone However you can synchronize the Outlook data wirelessly with your phone through your Exchange account I have an Exchange account at work but my data is not ...

Page 230: ...c again to see if the error persists be aware that items causing this type of error are skipped and do not show up again Sending and receiving data in Email Messaging and Web I can t tell if data services are available The following icons appear in the title bar to indicate whether data services are available If you don t see one of these icons you cannot open a data connection KEY TERM 1x single ...

Page 231: ...ly and check with Verizon Wireless for outage information in your area I have problems sending email IMAP and POP accounts If you are able to receive email messages but cannot send them try the following Turn on authentication see Set up email when automatic setup fails Many service providers require authenticated access or ESMTP to use their SMTP servers for outgoing mail Enter the name of a diff...

Page 232: ...hone won t connect to the Internet Your phone supports 3G EvDO 1xRTT and Wi Fi wireless data networks To connect to the Internet you must either subscribe to data services with Verizon Wireless or be within range of a Wi Fi network You cannot connect to the Internet over the Verizon Wireless network while you are on a call To connect to the Internet while you are on a call connect to a Wi Fi netwo...

Page 233: ...y the apps that should download data from that account So for example you could set up your Google account in Email and choose whether to also download contacts and calendar events If you choose to download Google calendar info your phone s calendar automatically displays events entered in your Google calendar even though you haven t opened the app yet You can remove an online account from an appl...

Page 234: ...ect and enabling the flash Make sure the subject is at least 18 inches 0 5 meter away from the camera to ensure good focus If you take a picture when the keyboard is slid out press Space to take the picture instead of tapping the onscreen shutter icon Photos Videos and Music I cannot see the album art for my music files or the thumbnail images for my videos The webOS platform no longer supports Me...

Page 235: ...pported format your phone can detect and open it The one exception is ringtones If you want to use a sound file as a ringtone you need to move it into the ringtones folder NOTE If you move a music file into the ringtones folder the Music application cannot find it I can t find the Media Sync button The webOS platform no longer supports Media Sync mode If you transferred media files to your phone u...

Page 236: ...screen you can use a keyboard shortcut Press and hold Option Sym power for 15 seconds My bookmarks were restored but the thumbnail icon is not displaying Web bookmarks are part of the data backed up to your Palm profile After a partial or full erase a bookmark is restored with a generic thumbnail icon After you revisit the page for which you created the bookmark the thumbnail icon is restored Upda...

Page 237: ...ee Manually check for system updates 4 Delete the most recently installed application or the application you think could be causing the problem from your phone see Delete an application 5 Perform a backup see Manually back up information to your Palm profile 6 Erase the applications you installed using the Erase Apps Data option see Erase data and reset your phone 7 Enter your Palm profile email a...

Page 238: ...ur phone and your computer or delete large files from your phone see Delete a message You may also want to empty the deleted items folder Web Delete stored web browsing information by clearing your history cookies and cache see Customize web browser settings Third party applications You can delete infrequently used applications see Delete an application ...

Page 239: ...ke the back gesture to close the message and return to your list of messages Or when you finish writing a memo make the back gesture to close and save the memo and return to the display of all your memos See Go up one level in an app back gesture Making the back gesture is also the way you save your work in many apps If you don t see a Done button make the back gesture to save your work card A min...

Page 240: ...en Just Type The feature formerly known as universal search that enables you to make calls search for applications and contacts on your phone and search the web simply by typing the number or search term in either Card view or the Launcher See Just Type Launcher A group of screens called pages that display all your applications To open the Launcher tap in Quick Launch see Quick Launch or from the ...

Page 241: ... Palm profile items are included in the daily backup of information to your Palm profile but do not synchronize with any of your online accounts See also Palm profile pinch A gesture used to zoom in for a magnified view or zoom out to see a larger area To zoom in you pinch out Place the thumb and index fingertips close together on the touchscreen then slowly spread them apart To zoom out you pinch...

Page 242: ...a notification appears on your phone You can also check for system updates manually See Update the Palm webOSTM operating system tap A light quick touch on the touchscreen used for example to open an app by tapping its icon Use your fingertip to tap Don t use your fingernail and don t use a pen or pencil the screen does not respond to touches like that Also don t bear down Make the tap firmly but ...

Page 243: ...pp is deleted info remains in other apps Facebook Contacts Calendar Photos Videos Contacts Calendar Transfer from web to phone Photos Videos Transfer upload from phone to web Photos and Videos only Contacts and Calendar only Only info in that app is deleted info remains in other apps Google Contacts Calendar Messaging Email Sync Yes Yes Only info in that app is deleted info remains in other apps L...

Page 244: ...data from that account is removed from all apps associated with the account You can also edit and add data to an Exchange account from a desktop application such as Outlook Skype Contacts Messaging Contacts Transfer from web to phone Messaging Sync Contacts No Messaging Yes Contacts Yes Messaging Yes The account is removed from all apps Yahoo Contacts Calendar Messaging Email Contacts Transfer fro...

Page 245: ...witch Processor technologies Dual band MSM6801A processor TI OMAP 3630 processor Battery Rechargeable lithium ion 1150mA hr power capacity Removable Operating system Palm webOS platform Camera 5 megapixel LED flash with extended depth of field Auto exposure Auto white balance Geotagging Size 3 9 in x 2 3 in x 0 67 in 100 7 mm x 59 6 mm x 16 9 mm Weight 5 1 ounces 145 grams Operating temperature ra...

Page 246: ...creen 24 bit color Resolution 320 x 480 HVGA User adjustable brightness Keyboard Slide out physical QWERTY keyboard Sensors Ambient light Accelerometer Proximity Memory 16GB 15GB user available USB mass storage support Connector microUSB connector with USB 2 0 Hi Speed Back cover Compatible with the TouchstoneTM charging dock sold separately Table 1 Specifications Category Description ...

Page 247: ... purchase App Catalog Calculator Calendar Camera Clock Contacts Email Memos Messaging integrated SMS MMS and IM Music Palm mobile hotspot PDF View Phone Photos Quickoffice DOC DOCX XLS XLSX PPT PPTX Tasks Videos VPN Web Table 1 Specifications Category Description ...

Page 248: ...avigatorSM Included configuration and preference applications at time of purchase Accounts Backup Bluetooth Date Time Device Info Gesture Tutorial Help Location Services Regional Settings Screen Lock Software Manager Sounds Ringtones System Updates Text Assist Wi Fi Table 1 Specifications Category Description ...

Page 249: ... the label CAUTION Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Antenna Care Unauthorized Modifications Use only the supplied integral antenna Unauthorized antenna modifications or attachments could damage the unit and may violate FCC regulations Industry Canada Operation is subject to the following...

Page 250: ...ctsheets fs193 en index html WHO Fact sheet 193 June 2000 Hearing Aid Compatibility HAC Using Your Phone With a Hearing Device Your device has been tested for hearing aid compatibility Your Palm Pre 2 phone has an M4 rating For additional HAC information including the HAC rating of this product please refer to palm com hacevdo pre When some wireless phones are used near some hearing devices hearin...

Page 251: ...em for which it is specified Only use the battery with a charging system that has been qualified with the system per the IEEE CTIA 1725 standard Use of an unqualified battery or charger may present a risk of fire explosion leakage or other hazard Do not short circuit a battery or allow metallic conductive objects to contact battery terminals Replace the battery only with another battery that has b...

Page 252: ...tive Motion Injuries When using the keyboard or playing games on your phone you may experience discomfort in your neck shoulders hands arms or other parts of the body To avoid any injury such as tendonitis carpal tunnel syndrome or other musculoskeletal disorder make sure to take necessary breaks from use take longer rests such as several hours if discomfort or tiring begins and see a doctor if di...

Page 253: ...n VA 20190 Voice 800 222 2336 Email info audiology org Internet audiology org National Institute on Deafness and Other Communication Disorders National Institutes of Health 31 Center Drive MSC 2320 Bethesda MD USA 20892 2320 Voice 301 496 7243 Email nidcdinfo nih gov Internet nidcd nih gov health hearing National Institute for Occupational Safety and Health 395 E Street S W Suite 9200 Patriots Pla...

Page 254: ...er you choose an installed mounted device for your phone or a speakerphone accessory take advantage of these devices If driving while using a phone is permitted in your area we recommend using a phone headset or a hands free car kit sold separately However be aware that use of a headset that covers both ears impairs your ability to hear other sounds Use of such a headset while operating a motor ve...

Page 255: ...alm has built protections against ESD into its products ESD unfortunately exists and unless neutralized could build up to levels that could harm your equipment Any electronic device that contains an external entry point for plugging in anything from cables to docking stations is susceptible to entry of ESD Devices that you carry with you such as your device build up ESD in a unique way because the...

Page 256: ...256 Regulatory and Safety Information ...

Page 257: ...vanced account settings 87 advanced gestures 207 225 AIM 103 243 aircrafts 252 airplane mode 14 19 21 239 Ajax 167 alarms 52 124 127 135 136 See also Clock application Album Art view 152 234 album headers 144 albums See specific types Alert option 87 alerts See alarms notifications All Calendars view 123 All Flagged folder 241 All Inboxes folder 84 241 all day events 125 alternate characters 46 Am...

Page 258: ...81 icons for 15 pairing 179 179 181 passkeys for 180 phone calls and 77 renaming 181 setting up 77 troubleshooting 227 turning on and off 179 Bluetooth wireless technology 77 179 181 See also wireless services BMP files 92 141 bookmarks 32 169 171 188 200 236 boosters 18 Bottom view 16 Brightness slider 207 browser See web browser buddies adding 105 blocking 102 deleting 106 groups for 106 request...

Page 259: ...ng 74 102 113 115 116 editing 73 113 115 116 exporting 110 217 Facebook 112 favorite 74 76 116 getting in touch with 117 getting started with 111 Just Type for 30 Launcher icons for 117 linked 111 116 240 LinkedIn 112 phone numbers for 76 photos for 114 143 preferences for 118 120 reminders for 115 ringtones for 115 211 saving information for 92 101 112 searching 78 113 selecting 69 Skype 51 67 79...

Page 260: ...cher pages 43 list items 24 memos 134 messages 93 102 music 153 numbers on dial pad 65 online accounts 52 145 187 228 pictures 146 ringtones 115 shortcuts 49 tasks 132 videos 148 VPN profiles 166 web page content 173 delivery receipts 102 demagnetization 253 desktop organizers 57 59 61 216 Device Info application 203 206 device See Palm Pre 2 phone Bluetooth devices Devices list 179 diagnostic inf...

Page 261: ...login settings 88 multiple 85 86 preferences for 87 89 renaming 88 reordering 96 setting up 84 87 troubleshooting 229 231 email addresses changing 202 entering 87 89 saving 92 Email application 84 96 199 email service providers 84 231 emergency calls 253 emergency phone numbers 67 emoticons 100 encryption methods 165 erasing data 198 201 202 204 235 See also deleting ESD safety 255 ESMTP authentic...

Page 262: ...os option 174 gesture area 21 240 gestures 8 21 24 See also specific types advanced 207 basic 22 24 scroll 25 text selection 26 troubleshooting 225 zoom 24 Get email option 88 GIF files 141 global address lists 31 66 110 113 Gmail 84 233 Google accounts availability 58 243 online 58 phone setup 84 110 121 synchronization of 60 61 Synergy feature and 8 61 website setup 59 61 Google calendar 84 110 ...

Page 263: ...wn networks 161 L labels 112 LAN 164 landscape mode 168 233 landscape view 140 language 206 Launch Search 31 35 Launcher backup summary 199 contacts in 117 defined 240 emails from 89 92 events from 123 Facebook status 137 gesture 38 Google Maps from 175 icons 42 117 169 memos from 133 messages from 98 pages 13 38 43 tasks from 129 web pages in 169 YouTube from 149 layered calendars 122 learned wor...

Page 264: ...ading 155 formats 150 information about 154 listening to 77 150 151 153 notifications 151 playback controls 54 152 previewing 155 as ringtones 211 235 searching for 152 153 troubleshooting 234 235 Music application 150 153 mute 70 88 N names See also user names Bluetooth device 181 device 203 dialing by 66 sending or receiving messages and 87 national emergency phone numbers 67 Navigation option 1...

Page 265: ...27 conference calls 72 data services and 230 data transfer to 56 61 110 122 216 dialing 102 115 171 disposing of 251 frozen 204 225 236 getting started with 12 headsets 9 76 77 227 icons 14 lost 162 198 202 as modem 181 number for 73 pairing 182 preferences for 78 81 redialing 66 regional settings 206 renaming 203 restarting 203 215 225 227 safety information 76 249 255 setup 16 shutting down 21 s...

Page 266: ...plication 200 206 reinstalling applications 194 reminders See also alarms contacts 115 events 124 127 128 remote diagnostics 204 205 Remove Contacts Account option 120 145 Remove Email Account option 89 Remove flag command 93 renaming devices 181 203 email accounts 88 Launcher pages 43 videos 146 147 reordering bookmarks 171 cards 41 email accounts 96 icons 42 Launcher pages 43 tasks 131 repeating...

Page 267: ...177 videos 147 Shift 46 short codes 99 shortcuts 48 49 80 Show Contact Matches option 66 78 Show email option 88 Show Icon option 87 Show notification option 87 shut off interval 19 207 227 shutting down phone 21 signal 20 217 226 signatures 87 94 Simple PIN option 208 size specifications 245 Skype 51 67 79 79 103 104 244 sleep settings 161 slides See PowerPoint files slideshows 143 186 smart fold...

Page 268: ...ifications and 107 phone calls and 68 70 73 roaming and 80 sending 97 98 99 troubleshooting 231 text selection gestures 26 text telephones See TTY TDD devices third party applications adding 192 backup summary 200 compatibility 225 data transfer 142 150 freeing internal memory and 238 losing 235 236 searching for 35 specifications 248 synchronization by 57 61 110 122 229 troubleshooting 237 throwi...

Page 269: ...searching for 32 149 150 sharing 147 150 troubleshooting 234 uploading 147 watching 147 148 149 YouTube 149 views 8 See also cards virtual private network See VPN Voice Network 80 voicemail 69 115 volume alarm 135 default 13 phone call 70 ringtone 135 211 system sounds 209 troubleshooting 226 VPN profiles 164 166 backup summary 200 Cisco AnyConnect 165 connecting to 166 deleting 166 disconnecting ...

Page 270: ...4 icons 14 known networks 161 network types 158 removing networks 161 sleep settings 161 system updates and 27 troubleshooting 232 turning on and off 158 usage 158 Windows computers data transfer from 60 217 phone drive 56 142 153 211 Windows Mobile 225 wired headsets 77 wireless networks 158 wireless services icons for 14 restarted phone and 227 system updates and 27 turning on and off 19 20 WLAN...

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