Palm Pre 2, User Manual

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Chapter 14 : Troubleshooting 233
• If you’re still having trouble, the page may contain elements that are
not supported by the browser, such as Shockwave, VBScript, WML
script, and other plug-ins.
2 Some websites redirect simple web addresses given to the public to
actual web addresses that are more complex (for example, if you enter
the address
www.palm.com/support , it may actually go to the web
address http://www.palm.com/us/support . If your phone’s browser
can’t follow the redirect, enter the web address in a desktop browser
and read the actual web address in the address bar. Then enter the
actual address in your phone’s browser.
An image or map is too small on my screen
Do either of the following:
• To switch to landscape mode to see more of the image, turn the phone on
its side.
• To zoom in on the image, pinch out or double-tap the image.
A secure site refuses to permit a transaction
Some websites don’t support certain browsers for transactions. Contact the
site’s webmaster to make sure the site allows transactions using your
phone’s web browser.
Calendar and Contacts
I haven’t entered any contacts or calendar events on my phone,
but when I open those apps, I see entries
The entries you see displayed in Calendar or Contacts have been
downloaded to your phone from one of your online accounts such as
Google or Exchange. In the Accounts application, as well as in Email,
Calendar, or Contacts, you can set up a relationship to wirelessly sync data
with one of these accounts. When you do so, you specify the apps that
should download data from that account. So, for example, you could set up
your Google account in Email, and choose whether to also download
contacts and calendar events. If you choose to download Google calendar
info, your phone’s calendar automatically displays events entered in your
Google calendar—even though you haven’t opened the app yet.
You can remove an online account from an application so that that app no
longer syncs with that account (see
Use the Accounts application to edit or
delete an online account , Delete an online account from Contacts , Delete an
online account from Calendar , or Delete an email account ).
My personal and work contact and calendar information is
getting merged into a single view—I’d rather keep them
separate
The Palm ® Synergy™ feature on your phone displays information from
several sources in a single view, so you can access your info quickly, without
having to remember where you stored it. Even though the information is
visible in one view, the sources of that information are kept separate.
In Calendar, to see events from just one calendar, tap the word All in the
upper-right corner of the screen and pick the account you want to see (see
Change the Calendar display ).
In Contacts, the list view shows all contacts from all accounts. You can,
however, see what data comes from which account by opening the contact
and tapping
Edit . If you want to unlink contacts, see Unlink a contact .
You can also keep inbox views separate in Email: Turn off the smart folder
for All Inboxes (see
Set email preferences ), then make the inboxes of your
individual accounts favorites so that they’re always easy to see in Account
List view (see
Add an email folder as a favorite ).