User’s Guide Océ CS9060 printer
Chapter 6: Troubleshooting
132
AP-75770 – Rev 1.1 -19/11/2007,
6.3 TROUBLESHOOTING
This section describes non displayed malfunctions and failures of the printer, possible causes and
countermeasures.
6.3.1 Problems in installation and introduction
Cannot perform ink replenishment.
No. Possible
cause
remedy Reference
1
Is the front cover open or media loading lever
raised?
Close the front cover, or
lower the media loading
lever
“Setting media”
2
Is the maintenance cover open?
Close the maintenance
cover
“Cleaning the wiper”
3
Are the four ink cassettes fully inserted?
Full insert the four ink
cassettes
“Installing ink cassettes”
Ink does not come out after ink replenishment.
No. Possible
cause
remedy Reference
1
Is the ink cassette cold or frozen?
Leave the cassette at
room temperature for at
least 3hours, and
perform cleaning several
times
“Head cleaning”
2
Is the power switched OFF during ink
replenishment?
Switch the power ON
again and continue ink
replenishment.
“Installing ink cassettes”
3
Occasionally, normal printing cannot be
performed after ink replenishment.
Perform cleaning several
times, and check it each
time
“Head cleaning”
6.3.2 Cannot print at all
No. Possible
cause
remedy Reference
1
Are the power cables connected to the plugs?
Connect the power
cables.
“power cables
connections”
2
Does the AC power supply provide the
specified voltage?
Connect the cable to
another outlet
“power cables
connections”
3
Is the front cover open or media loading lever
raised?
Close the front cover.
Lower the media loading
lever.
“Setting media”
4
Is the maintenance cover open?
Close the maintenance
cover
“Cleaning the wiper”
