Oce Arizona 500, User Manual

Page: 109 / 156

System Errors
7/26/04 6-3
printer yourself may cause further damage. When you have determined that a service call is
required, call as soon as possible. Have the following information ready:
1. Printer model and serial number. They are located on the beam between the rear
sliding door and the top door or through the About Printer menu.
2. The type of computer or computer connection and operating system acting as the
print server.
3. Error message displayed on the operator control panel, if any.
4. The exact circumstances when the error occurred, such as during media loading,
printing, or maintenance.
5. Note any unusual phenomena, such as peculiar printing, noises, and smells associated
with the failure.
6. The media type and lot number. This information may be located on the original box
and inside the tube of the roll.
6.2
System Errors
System errors stop the printer and prevent operation until the error is resolved. Many system
error messages indicate the source of the problem and state that the error can be cleared by
pressing the ACCEPT button on the control panel. If the problem persists, record the error
message and contact your Océ Display Graphics Systems service representative.
Table 6-1 Error Message Explanations and Actions
CONTROL PANEL MESSAGE EXPLANATION AND ACTION
Print System Warning Messages
WARNING
insufficient media
The printer may have too little media to print
the job. The insufficient media message may
be overridden to continue printing. However,
the printer may run out of media prior to the
conclusion of the printing or drying process.
If you do not think enough media is available
on the supply media roll, replace it with a
new one and restart your print job.
WARNING
media too narrow Change the margins, check the media width,
or reprocess the image.