Nortel RLC, Installation And Administration Manual

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308 RLC Installation and Administration Guide
Troubleshooting Standard 4.0
The RLC cannot establish a
connection with the remote unit.
(continued) Additional steps for IP-only installations:
1 Confirm that the RLC’s IP address and
PSTN number are correctly configured
on the remote unit. Also confirm that
correct remote unit configuration exists
at the host site.
2 Use the PING option in Configuration
Manager to PING the remote unit. For
instructions, refer to “Performing a
Configuration Manager PING,” on page
314.
3 If the remote unit does not respond,
check the network configuration (such
as, routing, traffic load, and so on).
Adjust the network configuration, if
required.
Additional steps for PSTN only
installations:
1 Verify that network ports are configured
on the host PBX, one for each BRI
channel that is to provide remote
connectivity.
2 Verify that the 9150 PSTN telephone
number is configured correctly on both
the Remote Connection Configuration
property sheet (refer to “Remote
connection configuration” on page 197)
and the BRI Configuration property
sheet. Refer to “Configuring BRI Trunks”
in the
Remote Gateway 9150
Installation and Administration Guide
(NTP 555-8421-215).
Note: This is the same telephone
number configured on both property
sheets.
Symptom What to do