Nortel ICSRT, User Manual

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78 Chapter 6 Understanding the Browser tool
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Suggested response: Obtain Software Keys from Nortel and enter them under the Software
Keys heading using set programming at the Compact ICS site. If remote access programming
has been set up on the Nortel system, you can enter the keys remotely, but you cannot see any
other part of programming until the keys are entered successfully. See the
CICS Installer
Guide for more information.
Message:
You are connected to system <system type>. Browser tool is not
supported on this system.
Explanation: The Norstar system is using a Feature Cartridge that does not support the
Browser tool.
Suggested response: Try to use the Remote Set tool to make remote programming changes, or
use ICSRT (if it is supported by the Norstar system).
Message:
Could not continue browsing because the <target> system of the
<selected> customer is not responding.
Explanation: The Browser tool is trying to update its display, but the Norstar system is no
longer responding. This usually happens because the Norstar system is busy.
Suggested response: Click OK to close the tool, then click the Browser tool icon to restart the
application. If the Norstar system still does not respond, try later.
Message:
Could not continue browsing because the remote programming
session has timed out at the <target> system of the <selected> customer.
Explanation: The computer has not responded to a Norstar system request in time and the
Norstar system has timed out and/or disconnected.
Suggested response: Click OK to close the tool, then click the Browser tool icon to restart the
application.
Message:
Could not continue browsing because the connection has been lost
to the <target> system of the <selected> customer. <additional
information>
Explanation: The physical connection to the Norstar system is broken. The additional
information in the message gives you an exact reason for the broken connection. For example,
if the serial cable is unplugged, the message would say
No carrier
.
Suggested response: Verify your physical connections to the Norstar system.
Message:
You have made changes to the programming that require the entire
programming tree to be reinitialized. Please restart the browser to
continue programming.
Explanation: The programming changes you have made are so significant that the navigation
tree can no longer be used. You are forced to end your session, but it does not change or
invalidate the programming changes you made before the error.
Suggested response: Click OK , then click the Browser tool icon to re-start the application
and continue with your programming tasks.