Nortel ICSRT, User Manual, Page: 107 / 138

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ICS Remote Tools User Guide
Chapter 8
Backing up and restoring Norstar data
It is important that you backup the system data for the Norstar systems you are managing on a
regular basis to prevent long delays for reprogramming in the event of a system failure.
The ICS Remote Tool (ICSRT) allows you to schedule a backup for times of low system activity
at four frequency levels. You can also schedule a restore to occur on a specific time and date.
The Run Tool menu item Backup Restore tool allows you to do an immediate backup or restore.
This chapter contains the following information:
•
“Backing up data with ICSRT” on page 107
• “Restoring data with ICSRT” on page 108
• “Starting the Scheduler” on page 109
• “Scheduling backups or restores” on page 109
• “Understanding the job queue” on page 113
• “Backing up data with the Backup Restore tool” on page 116
• “Restoring data with the Backup Restore tool” on page 118
Backing up data with ICSRT
When you use ICSRT scheduler to perform a backup, a copy of the Norstar system programming
copies to the current <
database path >\backup\ folder in a file called < System ID >.new on the
computer where the CustomerInfo database for that customer is located. The file name changes to
< System ID >.old when the next backup occurs. Only two versions of backed-up files are stored.
If you use the Backup Restore tool, the files are saved in < ICSRT installed path >\backup\ in a
file called FNVRAM.new , unless you specify another path. The recommendation is that you
create a separate folder in your CustomerInfo database/backup folder for manual backups. Refer to
Figure 54 . When you perform a manual backup, you can then navigate to this folder instead of
storing the file in the default folder, where it might accidentally get overwritten. This also allows
you to have both types of backup files stored close to each other.
Figure 54 ICSRT database backup folders
<database folder name >
CustomerInfo.mdb
backup
< systemIDcustomer1 >.new
< systemIDcustomer1 >.old
< Customer1manualbackup >
FNVRAM.new
< systemIDcustomer2 >.new
< systemIDcustomer2 >.old
File created by scheduled backup
File created by Backup Restore tool