Nortel ICSRT, User Manual

Page: 12 / 138

12 Preface
N0004999 01
What is ICSRT?
If you have older versions of Norstar systems, you may be familiar with the Norstar Manager
application. The ICSRT replicates some functions of that application.
ICSRT is a software package that assists you in administering, maintaining, and programming a
Norstar ICS (Integrated Communications System). Ensure that you are familiar with Norstar
programming before you attempt to use this application.
For those new to remote management, you can use ICSRT to:
•
connect to a remote Norstar MICS or CICS system (version 2.0 or newer)
• set up records for each system in one or more databases
• program the system using one of three methods
• perform backup and restore activities, maintaining backup versions on your remote computer
• troubleshoot the ICSRT tools
Getting a Quick Start
If you were comfortable with using Norstar Manager and earlier versions of Norstar ICS Tools,
you can refer to the
ICS Remote Tools Quick Start Guide for a quick overview of the new elements
of ICSRT.
For Norstar system and feature configuration details, refer to the MICS or CICS Installation
Guides .
Warning:
Data created through the Norstar Manager cannot be used by the ICSRT
application. You need to re-enter all customer information through the ICSRT application.
Note:
ICSRT system version compatibility
If you are managing systems that are running software earlier than version 2.0, ensure that
you maintain a copy of Norstar Manager on your system to manage those systems.