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ICS Remote Tools User Guide
Appendix A
Connecting a modem
This appendix provides information required for a remote connection from Norstar ICS Remote
Tools (ICSRT) to the RAD at 9600 baud.
Note
: This does not apply to the FastRAD.
Hardware required
The following is a list of the hardware required at the remote Norstar ICS end:
•
RAD
•
Hayes compatible external modem 9600 baud or higher
•
standard RJ11 telephone cable
•
null modem cable or adaptor
•
25 pin RS-232 female/male gender changer may be required
•
direct telephone line
Modem specifications
The modem must be configured from a computer prior to connecting it to the RAD. Modem
manufacturers use different commands for implementing the features listed below. For more
information, refer to the manual that came with your modem.
1
The modem must be set to answer at a
maximum
of 19200 Baud.
Note:
The RAD will not communicate at speed higher than 19200.
2
The modem must be set to Auto Answer (the standard ‘ATS0=1’ command will work on all
Hayes Compatible modems).
3
The modem must be commanded to control the Data Set Ready (DSR) as per CCITT standards
(ITU-T). By default most modems come configured to with DSR High as Always ON.
4
The modem must be set to ignore the Data Terminal Ready (DTR) signal. The modem needs
to assume that DTR is Always ON.
5
The modem must be configured to allow the DTE/DCE rate to follow the link rate. This means
that the modem to RAD baud rate will be set to the same rate as ICSRT connects with the
modem. Since ICSRT will be set to connect at 9600 baud with this modem, the modem will in
turn communicate with the RAD at 9600.
Summary of Contents for ICSRT
Page 2: ...2 N0004999 01...
Page 10: ...10 Tables N0004999 01...
Page 24: ...24 Chapter 1 Understanding remote management N0004999 01...
Page 34: ...34 Chapter 2 Setting up ICS Remote Tools N0004999 01...
Page 46: ...46 Chapter 3 Setting up customers in ICSRT N0004999 01 Figure 20 Editing customer information...
Page 50: ...50 Chapter 3 Setting up customers in ICSRT N0004999 01...
Page 62: ...62 Chapter 5 Understanding the Remote Set tool N0004999 01...
Page 82: ...82 Chapter 6 Understanding the Browser tool N0004999 01...
Page 106: ...106 Chapter 7 Using Workbooks and off line programming N0004999 01...
Page 120: ...120 Chapter 8 Backing up and restoring Norstar data N0004999 01...
Page 126: ...126 Chapter 9 Troubleshooting the ICS Remote Tool N0004999 01...
Page 130: ...130 Appendix A Connecting a modem N0004999 01...