Nortel ICSRT, User Manual

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48 Chapter 3 Setting up customers in ICSRT
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Viewing customer records
If you just need to check customer record settings, without making any changes, you can use the
View setting.
To view customer records:
1
On the Customer Info screen, select the record you want to view.
2
On the menu click on Customer Details , then select View, or double click on the entry in the
Customer Info screen. The View Customer Information screen displays ( Figure 22 ).
Note that all the fields in the View Customer Information screen are read-only.
3
Click OK to exit the screen.
Figure 22 View customer information