Chapter 4 Connecting to a Norstar system from ICSRT
53
ICS Remote Tools User Guide
4
Click on
Connect
.
If you are connecting using one of the methods requiring attendant assistance, you need to first
contact the system using the telephone attached to the modem. Refer to
“Connecting to a
Norstar system attendant” on page 18
for details.
5
Refer to
Chapter 5, “Understanding the Remote Set tool“, on page 55
,
Chapter 6,
“Understanding the Browser tool“, on page 63
, or
Chapter 8, “Backing up and restoring
Norstar data“, on page 107
for descriptions of the tools that are active once the connection
occurs.
6
When you complete the required activity, exit the connection to the Norstar system:
a
On your desktop, click on the
Norstar ICS Programming Tools
screen, which sits behind
the Customer Info screen.
b
On the top menu of this screen, click on
Tool
, and select
Terminate Connection
.
Dial mode
Tone
Pulse
The dial mode used by ICSRT. The default is tone.
Modem init string
<alphanumeric
characters>
Some modems require special codes to be sent to them
before they are ready to communicate. Use this field to
enter any special codes that ICSRT must send to your
computer modem before it is ready to communicate with the
RAD. Refer to
“Modem settings” on page 26
.
Tips:
Connection Properties screen button functions
Use Defaults:
Returns the screen to default settings.
Use Preferences
: Overwrites Connection Properties fields with information entered using
Set Preference button.
Set Preference:
Change the default connection properties by entering the changes, and
then clicking on this button. These values now become the default values when you open
the Connection Properties dialog to connect manually.
Cancel:
Closes the dialog box without attempting to connect.
Connect:
Initiates a connection with the Norstar system.
Table 2
Connection Properties fields
Field name
Values
Description
Note:
All fields are required for remote and operator-assisted connections.
A direct connection only requires the fields marked with as asterisk (*)
Summary of Contents for ICSRT
Page 2: ...2 N0004999 01...
Page 10: ...10 Tables N0004999 01...
Page 24: ...24 Chapter 1 Understanding remote management N0004999 01...
Page 34: ...34 Chapter 2 Setting up ICS Remote Tools N0004999 01...
Page 46: ...46 Chapter 3 Setting up customers in ICSRT N0004999 01 Figure 20 Editing customer information...
Page 50: ...50 Chapter 3 Setting up customers in ICSRT N0004999 01...
Page 62: ...62 Chapter 5 Understanding the Remote Set tool N0004999 01...
Page 82: ...82 Chapter 6 Understanding the Browser tool N0004999 01...
Page 106: ...106 Chapter 7 Using Workbooks and off line programming N0004999 01...
Page 120: ...120 Chapter 8 Backing up and restoring Norstar data N0004999 01...
Page 126: ...126 Chapter 9 Troubleshooting the ICS Remote Tool N0004999 01...
Page 130: ...130 Appendix A Connecting a modem N0004999 01...