16
Chapter 1 Understanding remote management
N0004999 01
Connection hardware requirements
Before you can use the ICSRT to configure remote systems, you must install a RAD (MICS), or
use a software key to activate the Internal-RAD (CICS) on the systems that you want to manage.
The
RAD Installation Guide
provides details about the RAD module and how to physically
connect it to the Norstar system and to the remote computer. The
CICS Programming and
Installation Guide
explains how to configure an I-RAD.
Explaining RAD connections
There are three ways to connect to a RAD from your computer.
If you are managing a number of systems, you could have more than one type of connection. For
instance, if your computer is co-located with a system, you could use a serial cable in a
direct
connection. If another system is located in another building or too far away for a serial cable, you
might set up a
remote
connection. You also might be managing another system that has high
security requirements, so that you need to be verified by a central operator before you connect, so
you would need to set up an operator-assisted connection to that system.
The three connection methods are:
•
remote
: through a dial-up modem and auto-answer line on Norstar system (
Figure 1
)
•
operator or auto attendant-assisted
: through a dial-up modem that calls a system operator or
auto attendant (
Figure 2
)
•
direct
: through a serial cable directly to the RAD (
Figure 3
)
Note:
Operator-assisted connections do not support the scheduled backup and restore
operations.
Summary of Contents for ICSRT
Page 2: ...2 N0004999 01...
Page 10: ...10 Tables N0004999 01...
Page 24: ...24 Chapter 1 Understanding remote management N0004999 01...
Page 34: ...34 Chapter 2 Setting up ICS Remote Tools N0004999 01...
Page 46: ...46 Chapter 3 Setting up customers in ICSRT N0004999 01 Figure 20 Editing customer information...
Page 50: ...50 Chapter 3 Setting up customers in ICSRT N0004999 01...
Page 62: ...62 Chapter 5 Understanding the Remote Set tool N0004999 01...
Page 82: ...82 Chapter 6 Understanding the Browser tool N0004999 01...
Page 106: ...106 Chapter 7 Using Workbooks and off line programming N0004999 01...
Page 120: ...120 Chapter 8 Backing up and restoring Norstar data N0004999 01...
Page 126: ...126 Chapter 9 Troubleshooting the ICS Remote Tool N0004999 01...
Page 130: ...130 Appendix A Connecting a modem N0004999 01...