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Chapter 4 Connecting to a Norstar system from ICSRT
N0004999 01
Figure 23
Connection Properties default dialog
Table 2
Connection Properties fields
Field name
Values
Description
Note:
All fields are required for remote and operator-assisted connections.
A direct connection only requires the fields marked with as asterisk (*)
RAD phone
number
<area code><7-digit
phone number>
This is the number, which will be answered by RAD at the
Norstar location if you are calling into the RAD over a phone
line.
*RAD password
8-10 digits
(pre-programmed)
This is the number ICSRT uses to identify itself as a valid
user to the RAD.
RAD modules are delivered with no assigned password.
Therefore, when you install a new RAD, use the telephone
interface on site to program a password from 8 to 10 digits
long. A RAD must have a password before you can use
ICSRT.
*COM Port
COM1 to COM9
This is the communication port on the personal computer
that ICSRT uses to communicate with the Norstar system.
COM1 is the default.
*Connect type
Direct
Remote (default)
Operator Assisted
Auto-Attendant.
The connection type used depends on where the Norstar
system is located relative to the managing computer, and
the type of assistance required at the Norstar to connect to
the RAD. Remote is the default.
Note: Operator-assisted connections do not support the
scheduled backup and restore operations.
*Baud rate
1200
2400
4800
9600
19200
This is the communication rate used by ICSRT to
communicate with the Norstar system. The default is 19200.
If you are using a direct connection, the local baud rate at
the RAD must match the baud rate chosen for the direct
connection in ICSRT. Note that the restore process requires
a minimum of 2400 baud.
Refer to
“Modem settings” on page 26
.
Summary of Contents for ICSRT
Page 2: ...2 N0004999 01...
Page 10: ...10 Tables N0004999 01...
Page 24: ...24 Chapter 1 Understanding remote management N0004999 01...
Page 34: ...34 Chapter 2 Setting up ICS Remote Tools N0004999 01...
Page 46: ...46 Chapter 3 Setting up customers in ICSRT N0004999 01 Figure 20 Editing customer information...
Page 50: ...50 Chapter 3 Setting up customers in ICSRT N0004999 01...
Page 62: ...62 Chapter 5 Understanding the Remote Set tool N0004999 01...
Page 82: ...82 Chapter 6 Understanding the Browser tool N0004999 01...
Page 106: ...106 Chapter 7 Using Workbooks and off line programming N0004999 01...
Page 120: ...120 Chapter 8 Backing up and restoring Norstar data N0004999 01...
Page 126: ...126 Chapter 9 Troubleshooting the ICS Remote Tool N0004999 01...
Page 130: ...130 Appendix A Connecting a modem N0004999 01...