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Nokia Alcatel-Lucent OXO Connect Compact, Installation Manual

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Nokia Alcatel-Lucent OXO Connect Compact Installation Manual Download Page 184

8.15.1.6 Service Reliability

Each of the Outlook, OXO Connect, Skype & Live Messenger, Yahoo!, Live Messenger, Facebook and
Intelligent Quick Dialling (IQ) groups of features are provided by a My IC Plugin for Outlook

®

 service

(not to be confused with a Windows service). My IC Plugin for Outlook

®

 attempts to start each of these

services on startup. Upon failure a service will be scheduled for a restart after approximately 1 minute.

If  a  given  service  fails  to  start,  the  functions  provided  by  the  service  will  be  unavailable  to  the  user.
Furthermore  contacts  provided  by  the  service  will  either  be  unavailable  or  the  contact  details  will  be
maintained but the presence will be unavailable.

Service Software information is available from the "Diagnostics" window, available by clicking on the "i"
button  (bottom  right  corner  of  the  My  IC  Plugin  for  Outlook

®

  panel)  then  clicking  the 

Diagnostics

button. For more information, see 

Diagnostic file

 on page 185.

8.15.1.7 Basic Troubleshooting
8.15.1.7.1 Networking or System Problems

To check network connectivity to the OXO Connect, make sure you are able to ping the OXO Connect
IP Address via Command prompt from the PC that has My IC Plugin for Outlook

®

 installed and make

sure a reply is received. Command prompt can be accessed as follows:

• From Windows Vista & Windows 7: 

Start

 > 

All Programs

 > 

Accessories

 > 

Command Prompt

.

In the Command prompt type:

ping <OmniPCX Office IP Address>

Note:

To  change  the  IP  address  of  the  OXO  Connect  on  the  My  IC  Plugin  for  Outlook

®

  PC,  go  to  Control  Panel  >

Phone & Modem Options > Advanced

Select Alcatel TAPI Service Provider and change the Switch Name and Address or

Use the My IC Plugin for Outlook

®

 Phone Configuration available at:

Start > All Programs > Alcatel-Lucent > My IC Plugin for Outlook

Chapter 

8

Device commissioning

8AL91217USAA - Ed. 01  - July 2018 - Installation Manual

184/216

Summary of Contents for Alcatel-Lucent OXO Connect Compact

Page 1: ...Alcatel Lucent OXO Connect Installation Manual Release 3 0 July 2018 8AL91217USAA Ed 01 ...

Page 2: ...he completeness and accuracy of the information contained in this documentation this document is provided as is To get more accurate content concerning Cross Compatibilities Product Limits Software Policy and Feature Lists please refer to the accurate documents published on the Business Partner Web Site In the interest of continued product development ALE International reserves the right to make i...

Page 3: ...3 2 Safety symbols logos description 16 Chapter 2 Hardware description 2 1 Overview 19 2 2 Platforms 19 2 2 1 OXO Connect Compact 20 2 2 2 OXO Connect S 21 2 2 3 OXO Connect M 22 2 2 4 OXO Connect L 22 2 3 Installation summary 24 2 4 Equipment 25 2 4 1 Boards and Options 25 2 4 2 Detailed description 27 Table of contents Installation Manual 8AL91217USAA Ed 01 July 2018 Installation Manual 3 216 ...

Page 4: ...rCPU EE C25 Board 45 4 2 5 Connecting Terminals 45 4 2 6 Connection to the Public Network 47 4 2 7 LAN Connection 49 4 2 8 Connecting Auxiliary Equipment 50 4 3 Power Supply 53 4 3 1 Connecting an External EPS48 Power Supply 53 4 3 2 Battery Implementation 53 4 3 3 Connecting an External Battery Unit 54 4 3 4 Connecting a UPS 66 4 3 5 Mains Connection Ground Connection 67 4 3 6 Power Up 68 Table o...

Page 5: ...General dynamic keys 73 6 1 2 System type 74 6 1 3 Installation number 74 6 1 4 IP configuration 75 6 1 5 Numbering plan 79 6 1 6 Terminal DDI numbers 79 6 1 7 Number of lines connected to the public network 81 6 1 8 Operation of terminals and operator terminal 82 6 1 9 Attributing mailboxes 82 6 1 10 ARI number 83 6 1 11 Authentication 83 6 1 12 User information language 84 6 1 13 Basic metering ...

Page 6: ...CCO on the OXO Connect 92 7 3 3 Maintenance 92 7 4 CCO VPN service 93 7 4 1 CCO VPN service Architecture 93 7 4 2 VPN link setup description 95 7 5 Rainbow 95 7 5 1 Rainbow overview 95 7 5 2 Rainbow deployment 96 7 6 Getting information on OXO Connect via the OXO Connectivity application 98 7 6 1 Overview 98 7 6 2 Restrictions and limits 98 7 6 3 Accessing OXO Connectivity 98 7 6 4 Accessing an OX...

Page 7: ...le download 137 8 4 5 Activating the WebView feature on sets access to a website 138 8 5 8029 8039 Premium DeskPhones 139 8 5 1 Commissioning 139 8 6 Alcatel Lucent 4019 Digital Phone 140 8 6 1 Commissioning 140 8 7 V24 CTI Interface Module 141 8 7 1 Hardware description 141 8 7 2 Hardware configuration 142 8 7 3 External connections 143 8 8 AP Interface Module 146 8 8 1 Hardware description 146 8...

Page 8: ...176 8 14 3 Adding a Module Expansion 176 8 14 4 Installation Upgrade 177 8 15 My IC Plugin for Outlook 179 8 15 1 Detailed description 179 8 16 ACD applications 188 8 16 1 Platforms supported by ACD applications 188 8 16 2 Installation 189 Chapter 9 Station default configuration 9 1 Default configuration 190 9 1 1 8038 Premium DeskPhone 8039 Premium DeskPhone and 8068 Premium DeskPhone sets 190 9 ...

Page 9: ...stem 205 11 4 Replacing the CPU Board 205 11 5 Replacing the Chassis 205 11 6 Adding and Replacing Interface Boards 205 11 6 1 Adding a board into a vacant slot 206 11 6 2 Replacing an existing board 207 11 7 MSDB replacement 207 11 8 RAM replacement 207 Chapter 12 Glossary 12 1 A 208 12 2 B 208 12 3 C 209 12 4 D 209 Table of contents Installation Manual 8AL91217USAA Ed 01 July 2018 Installation M...

Page 10: ...211 12 10 K 212 12 11 L 212 12 12 M 212 12 13 N 212 12 14 O 213 12 15 P 213 12 16 Q 214 12 17 R 214 12 18 S 214 12 19 T 215 12 20 U 215 12 21 V 216 12 22 W 216 Table of contents Installation Manual 8AL91217USAA Ed 01 July 2018 Installation Manual 10 216 ...

Page 11: ... loaded on the OXO Connect via the Cloud Connect infrastructure or configured manually using the OMC application This document only describes the features supported by OXO Connect RCz n or higher for example MMC station is not described since it is not supported Please refer to the OXO Connect Documentation Note for historical information In addition the Cross Compatibility document is the referen...

Page 12: ... 2 Protection against Interferences Notice to the attention of the users and installer USA FCC Federal Communication Commission This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment genera...

Page 13: ...Reserved In order to better serve its customers ALE International reserves the right to modify the characteristics of its products without notice ALE International 32 avenue Kléber F 92700 Colombes RCS Paris 602 033 185 1 3 1 2 General recommendations Protective earthing This equipment must imperatively be connected to a permanent earth protection installed according to current legislation Install...

Page 14: ...ving any board that provides access to a telecommunications network of class TRT TNV 3 make sure you disconnect the links Reconnect the links once the board is re inserted Installation of DECT bases For further information on recommendations relating to the exposure of the public to the electromagnetic field refer to Installation of DECT bases 1 3 1 3 Declaration of conformance with directives 1 3...

Page 15: ...EU RoHS 2012 19 EU Waste Electrical Electronic Equipment 1 3 1 4 Interface classification 1 3 1 4 1 OXO Connect Small Medium Large SELV Safety Extra Low Voltage TNV 3 Telecommunication Network Voltage PowerCPU EE PowerCPU EE PowerCPU EE Figure 1 1 OXO Connect Small Medium Large Chapter 1 General presentation 8AL91217USAA Ed 01 July 2018 Installation Manual 15 216 ...

Page 16: ... board can be used only in an OXO Connect Compact 1 3 2 Safety symbols logos description Direct Current DC indication xxV yyA xxV Input DCVoltage yyA Input Current maximum Mains power supply indication xx zzV aa bbHz yyA xx zzV Input voltage range aa bbHz Frequency range yyA Input Current maximum Earth protection logo Chapter 1 General presentation 8AL91217USAA Ed 01 July 2018 Installation Manual ...

Page 17: ...rating 250V WARNING logo Safety instructions to follow before installation or maintenance of the equipment Before installing this equipment you must read the installation documents due to elec tric shock Hazard The rear of panel and the front boards should only be removed by qualified mainte nance personnel Disconnect the mains cord before remaining the rear panel Waste Electrical and Electronic E...

Page 18: ...ical and Electronic Equipment WEEE logo indicates that the product complies with the article 11 2 of European Directive 2012 19 EU Chapter 1 General presentation 8AL91217USAA Ed 01 July 2018 Installation Manual 18 216 ...

Page 19: ...iguration configured with the software key corresponding to the level of services desired according to country The stations are packaged separately 2 2 Platforms In order to cover the entire SME SMI market segment 6 to 300 users OXO Connect is available in One platform which is fixed either directly to the wall or to a wall support US version the OXO Connect Compact platform also referred to as OX...

Page 20: ... PowerCPU EE and PowerCPU EE C25 daughter boards Note This wall mounted version is also called XS N The Mini MIX daughter board plugged on a PowerCPU EE board or a PowerCPU EE C25 board requires an OXO Connect Compact The PowerCPU EE and PowerCPU EE C25 boards show a Mini MIX LED activated when the Mini MIX daughter board is detected on the PowerCPU EE PowerCPU EE C25 board Chapter 2 Hardware desc...

Page 21: ...t ISDN T0 2x T0 connections of Mini MIX board 2x Z connections of Mini MIX board MODULE Figure 2 1 Mini MIX connections on PowerCPU EE Board Equipment numbering Slot 80 EN 01 for the first T0 access 80 001 01 Slot 80 EN 02 for the second T0 access 80 002 01 Slot 80 EN 09 for the first Z access 80 009 01 Slot 80 EN 10 for the second Z access 80 010 01 2 2 2 OXO Connect S Chapter 2 Hardware descript...

Page 22: ...mm Weight 11 kg 2 2 4 OXO Connect L 128 ports 1 CPU slot 4 general purpose slots 4 specific slots no UAI16 and MIX 2 boards Energy consumption 1 2 A 230 V 2 3 A 110 V 150 W Dimension H 154 mm W 442 mm D 400 mm Weight 13 kg Maximum capacity The system can be extended by adding one or two platforms to the main platform All combinations are possible with a maximum of 3 platforms The maximum capacity ...

Page 23: ...Chapter 2 Hardware description 8AL91217USAA Ed 01 July 2018 Installation Manual 23 216 ...

Page 24: ...Phones IP DAP IP DECT OmniTouch VLAN Handsets Access Point Switch 32x32 IP DECT Solution IBS DECT Solution Voice Mail CSTA ACD Integrated applications Alarm Audio I O PC Digital Premium Deskphones OTCV applications This hardware must be installed on the customer s site by a qualified installer in compliance with the instructions provided with the hardware Equipment shall be installed at the factor...

Page 25: ... ISDN network ISDN EFM T0 S0 forward ing box PowerCPU EE Processing Unit MSDB Mass Storage Daughter Board 8 GB equipped with eMMC embed ded Multi Media Card 512 MB DDR2 RAM HSL1 HSL2 intercon nection with expansion modules AFU AFU 1 Auxiliary Function Unit Mini MIX providing two Z Analog Extension ports and two T0 ISDN Basic Rate accesses ARMADA VoIP32 AR MADA VoIP64 VoIP channels Lanswitch or Eth...

Page 26: ... Extension module controller MIX244 2 MIX448 2 MIX484 2 2 or 4 T0 basic accesses 4 or 8 UA interfaces 4 or 8 Z inter faces ISDN network analog Z terminals and Alcatel Lu cent 9 series AMIX484 1 AMIX448 1 AMIX444 1 4 analog line accesses 4 or 8 UA interfaces and 4 or 8 Z inter faces GSCLI Ground Start signaling CLIDSP local CLIP management METCLI PSTN network analog Z terminals and Alcatel Lu cent ...

Page 27: ...PU EE C25 board performs the CPU functions of an OXO Connect system 2 4 2 1 1 Function of the LEDs Name Color Function CPU Green CPU functioning LED flashing POWER Red Green Mains operation steady green LED Battery operation steady yellow LED Idle flashing red LED System shut down steady red LED FAN Red Green Both fans functioning steady green LED 1 or both fans down steady red LED LAN Green LAN f...

Page 28: ... 15 16 The UAI16 1 board is used to power terminals connected to the 16 interfaces remotely from an EPS48 external power supply connected to interface 1 via an external adapter cable splitter Caution Only use EPS48 power supplies and the splitters provided 1 2 3 4 5 6 7 8 DIGITAL INTERFACES UAI16 1 9 10 11 12 13 14 15 16 DC In 2 4 2 4 MIX 2 x y z These boards are used to connect 2 or 4 base T0 acc...

Page 29: ...lic ISDN network T0 point to point or multipoint connection or to a private network DLT0 point to point connection the operating mode T0 or DLT0 can be configured by OMC ISDN ACCES T0 1 2 3 4 BRA 4 2 2 4 2 7 PRA Boards This board provides 1 primary access for connecting the OXO Connect system to the ISDN digital public network or to private networks PRA T2 DLT2 30 x 64 Kbps B channels 1 x 64 Kbps ...

Page 30: ...onnect to the analog public network 2 4 or 8 LR 1 2 3 4 Analog Public Access APA8 5 6 7 8 The APA board does not support pulse dialing in Australia and New Zealand 2 4 2 9 LanX 2 Boards The LanX8 2 and LanX16 2 are second generation boards integrating respectively 1 or 2 Ethernet Gigabit ports for a Lanswitch Layer 2 configuration Any port can be used as an Uplink as all the ports are auto MDI MDI...

Page 31: ...U EE C25 Board The following table presents the daughter boards which can be provided on the PowerCPU EE board according to the platform used table 2 1 PowerCPU EE board Daughter Boards OXO Connect Compact OXO Connect Small Medium Large ARMADA VoIP32 Yes Yes ARMADA VoIP64 Yes Yes HSL1 No Yes HSL2 No Yes AFU 1 Yes Yes Mini Mix Yes No The following table presents the daughter boards which can be pro...

Page 32: ...IP64 optional HSL1 HSL2 optional AFU optional DDR2 Module underneath Mini MIX optional HSL and Mini MIX daughter boards are not compatible Mass Storage Daughter Board MSDB 8 GB equipped with eMMC embedded Multi Media Card Figure 2 3 Example of Daughter Boards on PowerCPU EE PowerCPU EE C25 board 2 4 2 11 Provision By Platform 2 4 2 11 1 OXO Connect Compact Chapter 2 Hardware description 8AL91217US...

Page 33: ... AMIX 1 x y z Yes No UAI4 UAI8 UAI16 UAI16 1 Yes No SLI4 2 SLI8 2 Yes No SLI16 2 No No PRA T2 PRA T1 DLT2 PCM R2 Yes No APA4 APA8 Yes No BRA2 2 BRA4 2 BRA8 Yes No LanX8 2 LanX16 2 Yes No 2 4 2 11 3 OXO Connect M SLOT1 SLOT2 SLOT4 SLOT3 SLOT5 SLOT CPU Boards Slots 1 2 3 4 5 CPU Slot PowerCPU EE No Mandatory MIX 2 x y z Yes No AMIX 1 x y z Yes No Chapter 2 Hardware description 8AL91217USAA Ed 01 Jul...

Page 34: ...8 SLOT CPU Boards Slot 1 Slots 2 3 4 Slots5 6 7 8 CPU Slot PowerCPU EE No No No Mandatory MIX 2 x y z Yes Yes No No AMIX 1 x y z Yes Yes No No UAI4 UAI8 Yes Yes Yes No UAI16 UAI16 1 Yes Yes No No SLI4 2 SLI8 2 SLI16 2 Yes Yes Yes No PRA T2 PRA T1 DLT2 PCM R2 Yes Yes Yes No APA4 Yes Yes Yes No APA8 Yes No Yes No BRA2 2BRA4 2 BRA8 Yes Yes Yes No LanX8 2 LanX16 2 Yes Yes Yes No Chapter 2 Hardware des...

Page 35: ...n the OXO Connect before starting its configuration on customer site The country target and license keys can be either automatically loaded on the OXO Connect via the Cloud Connect infrastructure or configured manually on PBX using the OMC application Manual configuration can apply when there is no available connection to the internet or if the customer does not want a connection to the Cloud Conn...

Page 36: ...ed No licenses default state PBX tries to connect to the Cloud Connect infrastructure With fleet reference and installation reference Stock unmatching parameter NOK Stock missing parameter NOK Automatic PBX provisioning PBX connected to the Cloud Connect Installer operation OK PBX state Country target from Cloud Connect Licenses from Could Connect taken into account PBX state Cloud Connect enabled...

Page 37: ...ud Connect enabled Default network configuration No country target defined No licenses default state Installer operation PBX state Cloud Connect enabled No network configuration Final country target Licenses open state Installer operation PBX state Cloud Connect enabled Network configuration Final country target Licenses open state Cloud Connect can be disabled to prevent FTR requests Figure 3 2 I...

Page 38: ... in a rack the OXO Connect Small Medium Large platforms are mounted in the rack using the fixing brackets supplied by the rack manufacturer or using the optional 19 mounting kit a kit is available for each platform type 3 Placed on a table no more than three units can be laid on top of each other 4 1 1 1 Wall Mounting OXO Connect S and OXO Connect M platforms The enclosure comprises 4 parts After ...

Page 39: ...buted between the brackets If mounting the OXO Connect platform results in exceeding the load on the front supports generally the total weight divided by two the platform must be placed on a fixed tray attached to the four supports of the rack 4 1 2 Environment 4 1 2 1 Climatic Conditions Operation Temperature for maximum reliability it is recommended you comply with an ambient temperature of betw...

Page 40: ...ing the wall mounting kit OXO Connect S and OXO Connect M platforms only maintain a free space of at least 15 cm around the whole system Ensure that no objects are placed on the upper part of the system to restrict the extraction of hot air When installing several platforms it is preferable to align then horizontally When superposing them vertically they should be separated by at least 10 cm Verif...

Page 41: ...SL board for connection to module expansion 2 ISDN T02 ISDN T02 port of Mini MIX board AUDIO Interfaces Please wait message Background music Loudspeaker Alarm DOORPHONE Interfaces doorphone 4 2 1 2 PowerCPU EE C25 Board RJ45 pin 1 2 3 4 5 6 7 8 LAN TX TX RX RX SLI1 SLI2 Ground 12 V ZA1 ZB1 ZA2 ZB2 AUX Ground 12 V CONFIG CTS RX RMTRES Ground TX DTR RTS MODULE1 TX TX RX RX ISDN T01 TX RX RX TX MODUL...

Page 42: ... 1 2 3 4 5 6 7 8 1 to 16 UAI L1 L2 1 to 16 connection of digital terminals or DECT 4070 IO EO base stations 4 2 1 5 UAI 1 Board RJ45 pin 1 2 3 4 5 6 7 8 1 L1 L2 0V 48V 2 to 16 L1 L2 1 connection of an EPS48 external power supply connection of digital terminals or DECT 4070 IO EO base stations 2 to 16 connection of digital terminals or DECT 4070 IO EO base stations 4 2 1 6 BRA 2 Board RJ45 pin 1 2 ...

Page 43: ...ion of network line 1 SLI interface and callback terminal 2 to 8 connection of other analog trunk lines 4 2 2 Types of Cable to Use Access Type Impedance Digital Z T0 LR UTP FTP or STP Category 3 or 5 100 or 120 ohms T2 UTP FTP or STP Category 3 or 5 120 Ohms T1 UTP FTP or STP Category 3 or 5 120 Ohms Ethernet FTP or STP Category 5 100 Ohms HSL STP supplied with the product Category 5 100 Ohms UTP...

Page 44: ... LAN Switch PC OMC NMC Doorphone Power MEX board extension unit 1 Power MEX board extension unit 2 Power CPU board LanX 2 board MODULE EXPANSION MODULE EXPANSION General bell Background music Loudspeaker Alarm Please wait message Chapter 4 Powering and connecting the PBX to the customer LAN 8AL91217USAA Ed 01 July 2018 Installation Manual 44 216 ...

Page 45: ...EE C25 4 2 5 Connecting Terminals 4 2 5 1 Connecting Digital Terminals The terminals are equipped with a cable and a self acting switch that plugs into the wall socket Each terminal is connected up by a pair of 0 5 or 0 6 mm diameter wires System digital terminal distances 0 5 mm SYT type cable 800 m station without option or 600 m station with S0 or Z option 278 type 0 6 mm cable 1200 m station w...

Page 46: ...14 Distribution panel DIGITAL INTERFACES UAI16 1 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 1 Splitter 1 1 EPS48 L Ground class 1 4 2 5 2 Connecting Analog Terminals The terminals are equipped with a cable and a self acting switch that plugs into the wall socket Each terminal is connected up with a pair of 0 5 or 0 6 mm diameter wires the maximum distance with 0 5 mm cabling is 1 3 km Chapter 4 Poweri...

Page 47: ... Caution In T0 Point to Point installations the OXO Connect system MUST BE the terminating element of the bus and any other terminating resistor MUST BE removed 4 2 6 2 Digital Public Network by T1 or T2 Access The diagram below shows a PRA T2 board but is equally applicable for a PRA T1 board TX RX ISDN ACCESS E1 PBX NETW PRA T2 BUSY RAI AIS NOS CRC LOS Distribution panel DLT Transmission Recepti...

Page 48: ...3 4 PEA PEB ANALOG PUBLIC NETWORK 4 2 6 3 2 With LR Forwarding In the event of a loss of tension or PowerCPU EE PowerCPU EE C25 malfunction this solution allows forwarding of the analog line connected to the APA board s equipment 1 to an analog station ANALOG INTERFACES SLI16 2 LB Ring LA Tip Distribution panel Analog Public Access APA8 Network Public Analog Set subscriber ZSETA ZSETB ZA ZB Chapte...

Page 49: ...OCESSING UNIT SWITCH Alcatel Port 1 Port 2 Port 3 Port 4 Up Link ETHERNET LANSWITCH Ethernet 10 100 Mbits Ethernet 10 100 Mbits Ethernet 10 100 Mbits Ethernet 10 100 Mbits Ethernet 10 100 Mbits Host 1 Host 2 Host 3 LanX8 2 PowerCPU EE Server 2 Server 1 Category 5 cable FTP or STP impedance 100 Ohms maximum length 100 m Chapter 4 Powering and connecting the PBX to the customer LAN 8AL91217USAA Ed 0...

Page 50: ...1 Audio Input Characteristics Input impedance 600 Ohms 4 2 8 1 2 Fuse Characteristics Max power 10 W Max voltage 60 V Max current 500 mA The contacts of the alarm and doorphone controls have the same electrical characteristics as those indicated above 4 2 8 2 Connecting a Background Music Tuner This is connected via the AUDIN input of the AUDIO connector Distribution panel Audio In B Audio In A Po...

Page 51: ...G DOORPHONE AUDIO MODULE MODULE 1 FAN POWER CPU MODULE 2 AUX ISDN T0 1 ISDN T0 2 SLI1 2 Mini MIX Distribution panel Aud Out B Aud Out A Power supply Amplifier PowerCPU EE 4 2 8 4 1 Audio Output Characteristics Output impedance 500 Ohms Output level access 3 dBr 4 2 8 5 Connecting a General Ringer General Ringer is available only with the PowerCPU EE board The general ringer is connected via the CE...

Page 52: ...ONFIG DOORPHONE AUDIO MODULE MODULE 1 FAN POWER CPU MODULE 2 AUX ISDN T0 1 ISDN T0 2 SLI1 2 Mini MIX 220V DoorPhB1 DoorPhB2 DoorPhA1 DoorPhA2 9 10 11 12 13 14 15 16 1 2 3 4 5 6 7 8 ANALOG INTERFACES SLI16 2 A Distribution panel To door lock keeper DOORPHONE PowerCPU EE A single doorphone with doorstrike may be connected to the system The system also allows for the connection of 2 doorphones withou...

Page 53: ...It is guaranteed to operate at 40 C for a current load of 0 85A Its use is limited to UAI16 1 boards The power supply lead is used as the master switch The power supply socket must be located or installed close to the hardware and allow easy access The power supply cord is used as the main disconnect device ensure that the socket outlet is installed near the equipment and is easily accessible 4 3 ...

Page 54: ...atform 3EH 08271 AA OXO Connect S platform with 110 230V power supply 3EH 08227 AA OXO Connect M platform with 230V power supply 3EH 08228 AA OXO Connect M platform with 110V power supply 3EH 08228 AB OXO Connect L platform with 230V power supply 3EH 08229 AA OXO Connect L platform with 110V power supply 3EH 08229 AB Before using external batteries first remove any internal batteries installed in ...

Page 55: ...O Connect L platform 3EH 05011 AC 4 3 3 4 Installation of External Batteries for OXO Connect Small Medium Large Platforms You must first prepare the external battery unit for use and then connect this unit to the platform These two phases of installation are presented separately below You will have to choose the appropriate preparation procedure according to whether you have a rack or stack versio...

Page 56: ...Open the external battery unit and position the batteries vertically in the unit 2 Make all the connections after having removed if necessary the insulation devices from the connectors that are used 3 Place the batteries flat in the unit and close it 4 Turn off the switch and check the battery voltage directly on the connector at the rear of the unit 4 3 3 4 2 Preparing an External Battery Unit st...

Page 57: ...iver Phillips PH2 3 Insert the batteries in the open unit as follows also see the figure below a Place the first battery in the middle position battery B2 b If three batteries are to be used place these batteries in the remaining positions batteries B1 and B3 Battery positions B1 B2 B3 4 Connect the negative black terminals of the batteries as described below and shown in the figure below a Connec...

Page 58: ...nit stating the date of the installation and the number of batteries installed Procedure for 36 V stack version for OXO Connect L platforms The 12 V stack version of the external battery unit can be used with OXO Connect L platforms It uses three 12V 7Ah batteries Two external battery units can be connected in parallel to obtain the autonomy achieved with six batteries 1 Ensure that the ON OFF swi...

Page 59: ...y in the order detailed below also see the figure below a Connect the black wire to the negative black terminal of battery B1 b Connect a yellow wire between the positive red terminal of battery B1 and the negative black terminal of battery B2 c Connect a yellow wire between the positive red terminal of battery B2 and the negative black terminal of battery B3 d Connect the red wire to the positive...

Page 60: ... be connected to the principal unit and its Mate N Lok 2 terminal connector must be connected to the extension unit Extension unit Principal unit Extension cable 4 3 3 4 3 Installation of External Batteries for the OXO Connect M and OXO Connect L Platforms 1 Stop the OXO Connect system and remove the power supply cord from the platform side Disconnect the power supply cable on the platform side be...

Page 61: ...r then remove the power supply unit and the battery unit 5 Replace the battery cable with the new cable provided with the connection kit 3EH 75031 AA 6 If the BAT IN EXT connector is present remove the red jumper Chapter 4 Powering and connecting the PBX to the customer LAN 8AL91217USAA Ed 01 July 2018 Installation Manual 61 216 ...

Page 62: ...the batteries to charge for at least one hour 14 Test the autonomy of the system by disconnecting the external battery unit from the mains supply for one minute During this time check that the system is still powered 4 3 3 4 4 Installation of External Batteries for the OXO Connect S Platforms 1 Stop system and remove the power supply cord from the platform side Disconnect the power supply cable on...

Page 63: ... the system by disconnecting the external battery unit from the mains supply for one minute During this time check that the system is still powered 4 3 3 5 Installation of External Batteries for the OXO Connect Compact Platform You must first prepare the external battery unit for use and then connect this unit to the OXO Connect Compact platform These two phases of installation are presented below...

Page 64: ...llows see the figure below a Place the first battery in the middle position battery B1 b If a second battery is to be used place this battery in the remaining position battery B2 Battery B2 Battery B1 3 Connect the negative black terminals of the batteries as described below and shown in the figure below a Connect the middle connector of the black wire to the negative black terminal of battery B1 ...

Page 65: ...ith the four screws 6 Stick a label on the unit stating the date of the installation and the number of batteries installed 4 3 3 5 2 Connecting to the OXO Connect Compact Platform 1 Switch off the OXO Connect system and then a Unplug the power cable from the mains socket b Disconnect the mains adapter from the OXO Connect Compact platform c Using a screwdriver unscrew the power supply module PSXS ...

Page 66: ...rge for at least one hour 7 Test the autonomy of the system by disconnecting the external battery unit from the mains supply for one minute During this time check that the system is still powered 4 3 4 Connecting a UPS Note This paragraph is not relevant to the OXO Connect Compact platform A UPS Uninterruptible Power Supply can be used to allow system data to be saved for at least an hour in the e...

Page 67: ... all the other connections For performance and safety reasons the whole system must always be coupled to the ground The ground must be connected before any other connections The ground protection connection terminal must always be connected to the ground Protective grounding terminal shall be permanently connected to the ground 4 3 5 2 OXO Connect Compact OXO Connect Compact platform is powered by...

Page 68: ...stop the system Press the ON OFF button the RED LED will flash Wait until the LED stops flashing and is lit steadily between 15 seconds and 3 minutes depending on the configuration the system is switched off 4 3 6 1 Power Up of Dedicated Terminals On powering up dedicated sets execute a self test Display Test Test of the LEDs or icons on the terminal and add on module if any Audio test If this seq...

Page 69: ... up on the first time first start from factory it starts and run the generic software with no country target installed and without the license keys main and CTI The PBX runs with a default network configuration and is in the default license state By default PBX network parameters are IP address 192 168 92 246 Subnet mask 255 255 255 0 Gateway 192 168 92 1 To modify the initial network configuratio...

Page 70: ... by the partner via ALE International tools Installation reference Enter the key created and managed by the partner and associated to a customer reference The couple fleet reference installation reference is unique and identifies the product According to the customer status for this installation field values can be different Chapter 5 Loading the country target and license keys 8AL91217USAA Ed 01 ...

Page 71: ...mer reference or CC Product ID mandatory A CPU ID automatically provided by the PBX As long as FTR does not succeed the PBX keeps sending FTR requests After the PBX is connected to the Cloud Connect infrastructure the country target and license keys are pushed to the PBX When the operation is complete the PBX can be viewed in the Fleet Dashboard of the customer with its CPU ID 7 From the PBX home ...

Page 72: ...aunch the OMC application and select Comm Connect The Communication Path window opens 2 Select the LAN WAN option option recommended enter the default IP address for the main CPU board by default 192 168 92 246 then click OK A login page is displayed 3 Enter the password and click OK 4 From OMC select Modification typical System The System window opens 5 Select the Software Key tab 6 In the Main s...

Page 73: ...eskPhone 8058s Premium DeskPhone 8039 Premium DeskPhone 8068 Premium DeskPhone 8068s Premium DeskPhone or 8078s Premium DeskPhone interface In order to facilitate the first start up it is recommended that you have the following information available The number of your installation international country prefix national prefix etc Basic metering unit value The ranges of numbers attributed by the net...

Page 74: ...ed in its entirety The number of your installation can include a maximum of three fields for a total of 18 digits The fields must be separated by an asterisk Possible fields include International country prefix for example 33 for France obligatory field National prefix optional field has no meaning in France Public number of the installation obligatory field Chapter 6 Starting the configuration 8A...

Page 75: ...ter IP Msk IP address of the sub system mask VoIP VoIP master IP address VoIPm VLAN Configuration of the VLAN DHCP See Configuration of the OXO Connect DHCP server for IP devices on page 76 OSDHCP See Configuration of the OXO Connect DHCP server for Alcatel Lucent OmniSwitch on page 78 NEXT Go to the next menu Other fixed keys of the set Back Return to the previous menu Installation number on page...

Page 76: ...DHCP2 Defining the IP address range for DHCP2 DHCP3 Defining the IP address range for DHCP3 DHCP4 Defining the IP address range for DHCP4 Other fixed keys of the set Back Return to the previous menu IP configuration on page 75 Exit Return to home page 6 1 4 1 1 Defining the IP address range for DHCP1 Tue Feb 28 2013 DHCP1 StartIP EndIP Note The available softkeys are the same for DHCP2 DHCP3 and D...

Page 77: ... navigator moving cursor in text OK Validation of the Start IP address field Backspace Deletion of one or more characters 6 1 4 1 1 2 EndIP Tue Feb 28 2013 EndIP 192 168 092 039 Clear The screen displays a default end IP address 192 168 092 039 Only the DHCP1 IP address range includes default IP addresses The following softkey is available Clear Clear the EndIP field Other fixed keys of the set Ba...

Page 78: ...IP 192 168 092 005 Clear The screen displays a default start IP address 192 168 092 005 The following softkey is available Clear Clear the StartIP field Other fixed keys of the set Back Return to the previous menu Configuration of the OXO Connect DHCP server for Alcatel Lucent OmniSwitch on page 78 Exit Return to home page Left and right keys of the 4 way navigator moving cursor in text OK Validat...

Page 79: ... Choice Used to choose one of the pre programmed numbering plans 2 to 4 digits national or with Any modification of the numbering plan causes the deletion of any existing DDI numbers 6 1 6 Terminal DDI numbers This function is used to define the DDI numbers Direct Dialing Inwards of all the terminals of a Business system and the Administrative terminals dedicated terminals of a Hotel system Only o...

Page 80: ...DDI numbers as defined and return to the start of the function OK All Validate the complete list of DDI numbers The following error messages can appear when entering the data Number already used the DDI number is already attributed to another internal number The specified number is outside the assigned range invalid DDI number it contains a or for example Direct Dialing Table full the maximum size...

Page 81: ... Clear Delete the digits contained in the field Public no use the down arrow naviga tor key to display this option Cancel Reject the complete list of DDI numbers as currently defined and return to the start of the function OK All Validate the complete list of DDI numbers 6 1 7 Number of lines connected to the public network This function is used to indicate the number of lines or B channels connec...

Page 82: ...urce key specific to an external access as there are lines on the system Refer to the Default Configuration section in this manual for a presentation of the function of the different keys for each type of terminal depending on the operating mode selected 6 1 9 Attributing mailboxes This function is used for assigning a voice mailbox to the installation terminals Choice choice between UA terminals ...

Page 83: ...n the second The last digit is always either 0 or 4 Note This is only relevant for IBS DECT solution 6 1 11 Authentication This is used to make secure data transmission between the system and DECT mobiles by using an authentication code during registration Choice choice between off and on If the authentication mechanism is on the following screen is displayed Each access code can have a maximum of...

Page 84: ...ges in the charge meters during calls are displayed The value entered can contain 5 figures 0 2 decimal places in the chosen monetary unit This service is dependent on the subscription made with the operator Note Changing by duration required an external application 6 1 14 TIME DATE The current date and time must be entered Enter the date in the format DD MM YYYY Enter the time in the format HH MM...

Page 85: ...management passwords on page 86 Configuring PBX parameters on page 87 Configuring customer supplier information on page 87 The computer on which the OMC application is running must be connected to the LAN port of the main CPU board The default IP address for the main CPU board is 192 168 92 246 The computer must be configured in static mode with an IP address and subnet mask compatible with those ...

Page 86: ...1 00000000 etc Never use a word from the everyday language Attackers can use special dictionary cracking software to retrieve these Never use a word that is closely related to you Your company name Your name Your wife s maiden name The name of your children or your pet Your favourite hobby etc Use a different password for each connection level Do not disclose passwords to other persons colleagues ...

Page 87: ...d 1 From the OMC application connect to the PBX see Accessing PBX configuration via the OMC on page 85 2 Select Installation Typical and open the Wizard for Data Loading application 3 Select the cpr file and follow the instructions on screen to complete and validate the PBX configuration The main parameters configured in the wizard are Default dialing plans Installation numbers Operation mode Chan...

Page 88: ...3 Click OK to validate Chapter 6 Starting the configuration 8AL91217USAA Ed 01 July 2018 Installation Manual 88 216 ...

Page 89: ...manages the following functions Definition modification and checking of the service level Dimensioning of a system for a correct service level Limitation of requested services depending on hardware installed Daily or on request checking by OMC of the SWL files in order to adapt the service level Information to user and or installer about the state of system in terms of service level 7 2 Software K...

Page 90: ...working The software key syntax is correct the software release is correct but a more recent key has already been entered on this system and it is not possible to revert to a previous key The system functions correctly with all its functionalities for 30 days The software key syntax is correct but the software key does not match the system s software release The system functions correctly with all...

Page 91: ...designed to ease the deployment of the OXO Connect by simplifying the installation allowing remote centralized management in a full IP trunk environment and offering fleet supervision services CCO is based on an XMPP global infrastructure Cloud Connect Infrastructure When CCO is enabled for the first time the OXO Connect registers to the FTR First Time Registration service and connects to the Clou...

Page 92: ...ring the first two hours After the first two hours the delay is doubled after each attempt but cannot exceed twelve hours At any time it is possible to trigger a connection attempt by disabling and re enabling CCO This resets the delay between two attempts in case of connection failure 7 3 3 Maintenance 7 3 3 1 Replacing a CPU To replace a CPU 1 Perform rehosting on eLP 2 Replace the CPU and resto...

Page 93: ...teway This connection to the VPN gateway is initiated by the OXO Connect through an outbound connection from the LAN to the WAN A VPN tunnel is established between the OXO Connect system and the VPN gateway Then the requesting application gets access to the OXO Connect through the VPN gateway only it does not have access to the OXO Connect LAN The connection to the VPN gateway is established on de...

Page 94: ...O Connect establishes and maintains a permanent connection to the CCO infrastructure blue arrow To establish a VPN with the OXO Connect The OXO Connectivity application sends a VPN connection request to the OXO Connect via the Connection service 1 The OXO Connect establishes an outband VPN connection with the VPN gateway 2 and returns its VPN IP address to the application 3 The applications OMC we...

Page 95: ...tes When a VPN is closed for inactivity the information is not transmitted to the CCI But this situation is detected by the OXO Connect with a supervision mechanism and a historic event unexpected close is generated 7 4 2 1 2 Dead peer detection When a VPN is up dead peer detection is activated in the OXO Connect Messages are sent periodically in order to check the liveliness of the peer The perio...

Page 96: ...Rainbow connection parameters see Configuring Rainbow on page 96 4 Click OK By MMC administrator session 1 Go to System Rainbow 2 Press Choice to enable disable CCCtrlA Note Enabling disabling CCtrlA does not reinitiaze connection parameters already configured 7 5 2 3 Configuring Rainbow When Rainbow is enabled le following parameters must be configured 1 In OMC Expert View select Cloud Rainbow 2 ...

Page 97: ...plays the status of the connection with the Rainbow infrastructure Connected a connection is established with the Rainbow infrastructure Disconnected a connection is not yet established or there is a problem with the connection to the Rainbow infrastructure This can occur when the CCCtrlA is stopped Click the Status update button to update the Connection Sta tus 3 Click Apply 7 5 2 4 Rainbow initi...

Page 98: ...tion does not list the OXO Connects managed by the Business Partner No Company notion is available to share the VPN profiles and the CC Product ID of the OXO Connect between the users of the same company 7 6 3 Accessing OXO Connectivity 7 6 3 1 Access by a URL The application is accessible via its public URL https oxo connectivity enterprise alcatel lucent com Before accessing the application You ...

Page 99: ...Business Store web portal enables automatic access to Fleet Dashboard No other authentication is required To access the OXO Connectivity application via Fleet Dashboard 1 Log in to the Business Store web portal 2 Go to the Fleet Dashboard application You are automatically authenticated To access OXO Connectivity from the Fleet dashboard you must select an OXO Connect on the Fleet dashboard 7 6 4 A...

Page 100: ...OXO Connectivity Installation Reference field example 2 In the System Installer password field enter the password 3 Click the Submit button to access the OXO Connect The entered password is empty only the actis oxo file can be displayed or saved The application does not offer other features and its use is restricted The entered password does not match with the installer password the access to the ...

Page 101: ...which identifies the product among all the products of the Business Partner as of OXO Connect R3 0 Fleet Reference reference which identifies the product fleet of the Business Partner from OXO Connect R3 0 Subfleet Reference value which allows filtering of the products in Fleet Dashboard from OXO Connect R3 0 Order Number the number of the OXO Connect order specified in the Supplier Info page of O...

Page 102: ...re upgrade CPU type CPU type number of the VoIP channels CPU MAC address MAC address the CPU Ethernet access Number of Cabinets number of connected cabinets including the main cabinet Public address or domain name this IP address or domain name is defined in the OMC LAN Configuration Public port the port value is defined in the ExtHttpsPo noteworthy address 7 6 5 3 Data Export tab The Data Export ...

Page 103: ...on 7 6 6 2 Inventory 7 6 6 2 1 Hardware The Hardware page displays the hardware of an OXO Connect and the equipment physically connected in each cabinet Type of cabinet Type of boards plugged in the slots of the cabinet For each board the following information is displayed depending on the type of board Type of daughterboard Directory number of the board accesses Types of phone set registered on t...

Page 104: ...e are stored from one session to another for the same web browser on the same PC This depends on the type of browser used and its settings 7 6 6 2 3 Devices Counter The Devices Counter page contains the following tabs Universal telephony license counters of devices authorized through the universal telephony license Unlicensed Devices Counters counters of unlicensed devices Licensed Devices Counter...

Page 105: ...ayed Mode Remaining days in temporary mode Value of the encoded key The list of software key features License Feature name Value of the license for the feature enabled disabled etc The software assurance Period months Ending date 7 6 6 3 Alarms The Alarm page displays only the urgent alarms Other alarms can be consulted in the OMC The Alarm page displays the list of the last 100 urgent alarms For ...

Page 106: ...t or logged in SessionID session ID in the session manager SessionLogin name of the application used or the value of the login account if the session is started by a tool SubscriberNumber internal number of the phone when the session is started from a phone hidden by default UserLogin login of a real user who started the session or the internal value in the case of a session started by a tool Appl...

Page 107: ...ch file transfer the following information is displayed Date and time of the file transfer Type of file transfer for example get_file for a file transferred from OXO Connect to the OXO Connectivity application Identifier of the transferred file Access login to OXO Connectivity Organization name Status of the transfer transferred not_transferred Cause of failure The last file transfers done by the ...

Page 108: ...with the new files contents as well as the date and time of the last update In case of failure the previous data is kept as well as the date and time of the last update 7 6 8 VPN management The OXO Connectivity application enables to manage VPN connections creation and closing of VPN tunnels management of VPN profiles For more information on VPN management refer to the document Cloud Connect VPN S...

Page 109: ... is configured to start in dynamic mode default configuration a DHCP server must be configured If using the OXO Connect DHCP server a range of available IP addresses must be configured in OMC go to ALU IP Phones DHCP IP Range If using another DHCP server the URL for the configuration files must be provided This URL is indicated using two proprietary options of DHCP server Option 66 must specify th...

Page 110: ...8 Configure port management settings 9 Go to System settings Advanced settings Advanced Auto Provision Enter the URL https OXO Connect_IP_address 10443 dmcfg and select HTTPS as protocol 10 Press the Save softkey Important If the OXO Connect is installed and configured in a VLAN topology the VLAN must be manually enabled in the advanced settings of the set The corresponding OXO Connect VLAN Value ...

Page 111: ...strator password has been manually entered On the 8001 8001G Deskphone set when the password is requested do not enter anything and select OK or try as 000000 password From the web Admin interface enter admin admin If there is a specified password different from the default password for a 8001 8001G Deskphone SIP phone configured in the OXO Connect after the set is connected to the system the logi...

Page 112: ...tive Touch Screen Bluetooth Handset Microphones Figure 8 1 8082 My IC Phone set layout The following figure illustrates the connectors on the base of each set Chapter 8 Device commissioning 8AL91217USAA Ed 01 July 2018 Installation Manual 112 216 ...

Page 113: ...r is as follows 1 Connect the set refer to Connecting the set on page 114 2 Configure network parameters on the set refer to Configuring network parameters for static initialization on page 116 For dynamic initialization the operation order is as follows 1 Configure OXO Connect DHCP server refer to Configuring OXO Connect DHCP server on page 115 or configure an external DHCP server refer to Config...

Page 114: ...njector Kit plug an RJ45 cable between the set LAN connector and a port of the switch Connecting power supply Note Only available for 8082 My IC Phone HW2 If you are not using a PoE switch or the 8082 Power Over Ethernet Injector Kit connect the AC DC external adapter 1 Plug the appropriate cable from the adapter into the set s power supply connector 2 Connect the plug from the adapter to the main...

Page 115: ...figuring an external DHCP server for dynamic initialization Two types of dynamic initialization are available Dynamic default value the set selects in priority DHCP offers with a Vendor Specific option corresponding to an ALE International server Proprietary Dynamic the set accepts only DHCP offers with a Vendor Specific option corresponding to an ALE International server alcatel int ip 0 alcatel ...

Page 116: ...P parameters Log parameters allowing to define a syslog server for log reception Network parameters allowing to Enable and configure a DHCP User Class this makes the set send the standard DHCP option 77 User Class RFC2132 within the DISCOVER and REQUEST DHCP messages Using this option allows to define groups of terminals and to attach these groups to different and independent Com Servers Define an...

Page 117: ...ed in the audio is sent to the headset The hands free key allows you to switch from handset headset and hands free A Bluetooth headset may be used If your headset is wired plug it to the associated set connector see Figure 2 which can be any of the following The jack plug The set USB port External station speakers Any connector used for a headset can be used for external speakers Customize your se...

Page 118: ...ow click Yes 8 1 2 1 2 8 Rebooting an 8082 My IC Phone set To reboot a set 1 In OMC go to Users Base stations List Details 2 Click Reset button The Reset window opens 3 Select Reboot and click OK 4 In the confirmation window click Yes 8 1 2 1 2 9 Displaying SIP connection current status This feature allows the display of SIP connection status To display SIP connection status 1 In OMC go to Users B...

Page 119: ...o call parameters The OmniPCX Management Console OMC is used to enable the video call support for the 8082 My IC Phone sets Once configured it is possible to make Basic P2P video calls between 8082 My IC Phone VHE 2 and any SIP phone with video support Basic video calls from 8082 My IC Phone VHE 2 over a SIP trunk The configuration for video is carried out in two steps 1 Generic SIP phone paramete...

Page 120: ...nes the bandwidth used for low Medium High level video encoding profile in kbps Video Call Packetization Mode defines packetization mode PM among 3 values PM1 provides best quality video with reduced bandwidth If the distant set does not support PM1 PM0 is used PM0 should be avoided since it is not well supported on 8082 My IC Phone NS is for exclusive use of PM1 If NS is not supported by the dist...

Page 121: ...e video The generic parameters for SIP door phone management with 8082 My IC Phone can be modified from OMC As of OXO Connect R2 1 Subscribers Misc Generic Parameters for SIP Phones Door Phone Parameters As of OXO Connect R3 0 System Miscellaneous Generic Parameters for IP Phones Door Phone Parameters OMC Parameter Common Specific to 8082 My IC phones Default Value Possible Values Door Phone Name ...

Page 122: ... there is no other solution to reset sets to their factory settings The reset to factory performs the following actions Restore the set administrator password to its default value Clean all user data and webapps Restore the configuration and settings to their default values Remove certificate data such as customer certificates and CTL except ALE International default certificate stored during manu...

Page 123: ...Cancel to cancel the reset If the password is WRONG or Cancel is pressed the set displays again the reset screen the choice selector is set to NO without further action the set will go on with normal startup If the password is VALID you are prompted to confirm the action 6 Press Yes to confirm the reset to factory reset to factory is performed and the set restarts immediately Chapter 8 Device comm...

Page 124: ...35 IP Conference Phone 8 1 3 1 Commissioning 8 1 3 1 1 Overview This module presents all the actions required for commissioning 4135 IP Conference Phone sets Figure 8 3 4135 IP Conference Phone set layout The following figure illustrates the connectors on the base of each set Chapter 8 Device commissioning 8AL91217USAA Ed 01 July 2018 Installation Manual 124 216 ...

Page 125: ...or static commissioning operations are 1 Configure the user in OMC refer to Configuring the user by OMC on page 126 2 Connect the set to the LAN refer to Connecting the set to the LAN on page 126 3 Configure the network parameters on the set refer to Configuring network parameters for static initialization on page 128 4 Export the server certificate from the OXO Connect refer to Exporting the serv...

Page 126: ...erence Phone To create a 4135 IP Conference Phone 1 In OMC go to Users Base stations List 2 Select a No IP access enter a name and click the Add button 3 Select IP terminal and click OK 4 Select the newly created user in the list and select 4135 IP Conference Phone in the combo box type 5 Click the Modify button 6 Click the newly created user to open the User dialog box 7 Click the IP SIP button a...

Page 127: ...4135 IP Conference Phone automatically get their IP configuration from the OXO Connect DHCP server If the OXO Connect DHCP server disabled you can enable it as follows In OMC go to Hardware and Limits LAN IP Configuration DNS DHCP In the ALU IP Phones DHCP IP Range area select the Enable check box Modify the range of IP addresses if needed Click the OK button to confirm your entries Configuring an...

Page 128: ...icate The Export Server Certificate window is displayed 2 Click Browse button The Exportfile window is displayed The File name field indicates server crt The file name can be modified as needed The Files of type field indicates Certificate Files 3 Specify the destination path for the export and click OK The selected path and the certificate file name are displayed in the Export Server Certificate ...

Page 129: ... MMI 8 1 3 1 3 Upgrading the software The 4135 IP Conference Phone set software is automatically upgraded during OXO Connect software upgrade there is no specific option to select in the OMC Software Download window refer to the section Downloading the Software in document 11 The 4135 IP Conference Phone set software can also be upgraded manually through the MMI 8 1 4 Generic SIP Phones 8 1 4 1 Co...

Page 130: ... of the SIP device Note The MAC Address must be unique and is used to identify the subscriber in the OXO Connect call handling SIP password is used for authentication 10 Note this new password safely It will be requested during the generic SIP set configuration Configuring the generic SIP set on page 130 8 1 4 1 2 3 Connecting the Set This section describes how to Connect a generic SIP set to the ...

Page 131: ... Transport protocol the UDP protocol is preferred TCP is used if the SIP packet length is greater than the MTU value or if the remote SIP endpoint requests the TCP protocol Domain name OXO Connect IP address by default 8 1 4 1 2 5 Configuring OXO Connect DHCP server Generic SIP phones can use the OXO Connect DHCP server By default the OXO Connect DHCP server is not activated for generic SIP phones...

Page 132: ...system does not use a DHCP server To switch from dynamic initialization to static initialization and modify IP parameters 1 Wait for the set to initialize and reach the end of the Network setup process displayed on screen 2 Press simultaneously the star and pound keys This displays IP settings 3 Use the soft key next to an option to modify the selection 4 Validate your modifications with the soft ...

Page 133: ...t is not powered by PoE plug the AC DC external adapter to the set power supply connector and connect the plug to the power supply Once the set is connected and powered up it automatically starts initializing 8 3 1 2 Commissioning a Bluetooth handset The use of the 8068 Premium DeskPhone with Bluetooth or without Bluetooth can be detected in OMC Expert View Subscribers Basestations list Device det...

Page 134: ... to Settings My phone Bluetooth Add device 2 On the Bluetooth handset make a simultaneous long press on the On Off Hook key and the Audio key A sound made of three different tones is audible and the led flashes alternatively green and orange The Bluetooth handset enters in pairing mode for about one minute and then goes off The set searches for Bluetooth equipment waits until the type of equipment...

Page 135: ...0 or AOM40 If an AOM10 is used with other Add On Modules it must be connected as the last module on the far right of the set 8 3 1 3 2 Connecting add on modules To connect an Add On Module 1 Remove the tab located on the right side of the set 2 Plug the Add On Module s SATA connector into the set s SATA connector 3 Insert the Add On Module attachments into the appropriate holes located on the righ...

Page 136: ...e with the hardware software the terminal denies it and signals the problem to the Call Server The terminal requests binary files at each reset until a compatible binary is found Deny of download also applies to SIP binary 8 3 1 5 Binary file download To operate correctly 80x8 sets require binary files automatically downloaded at set initialization These files must comply with the PBX version and ...

Page 137: ... the following parameters IP Parameters IP Address IP Mask Router address NOE TFTP server IP address 8 4 3 Initialization Initialization for 8088 Smart DeskPhone is the same as for 80x8s Premium DeskPhone sets see Set initialization on page 135 8088 Smart DeskPhone sets initialize in dynamic mode and retrieve IP information automatically 8 4 4 Binary file download The 8088 Smart DeskPhone set requ...

Page 138: ...one Auto Upgrade Interval 1 auto upgrade is not allowed 0 auto upgrade is allowed only at phone startup 0 depending on the value given for every given number of days the set checks for updates in the server and for upgrades at phone startup 8 4 5 Activating the WebView feature on sets access to a website The 8088 Smart DeskPhone sets running in NOE mode support the WebView feature This feature all...

Page 139: ...play Modules can be connected to each set providing up to 42 additional keys Add On Modules of types AOM10 and AOM40 can be used on the same set but a Smart Display Module cannot be used in conjunction with an AOM10 or AOM40 If an AOM10 is used with other Add On Modules it must be connected as the last module on the far right of the set 8 5 1 1 2 2 Connecting Add On Modules To connect an Add On Mo...

Page 140: ... on the base of the set Phone line connector Handset connector Figure 8 6 Alcatel Lucent 4019 Digital Phone connectors 8 6 1 2 Commissioning the set This section describes how to Connect the set Program keys 8 6 1 2 1 Prerequisites None 8 6 1 2 2 Connecting the set This section describes how to connect the set to the telephone system 8 6 1 2 2 1 Prerequisites None 8 6 1 2 2 2 Connecting the set to...

Page 141: ...Interface Module allows a Data Terminal Equipment DTE to be connected to the OXO Connect via a UA link by means of an RS232 serial link CTI port or a V24 link The V24 CTI Interface Module can be used alone or combined with Digital Premium DeskPhones CTI port The RS232 serial link carries signalling up to 9600 bit s and allows telephone operations such as call management and call monitoring The aud...

Page 142: ...cols ECMA 102 Attachment requirements for pan European approval for connection to PSTN of TE excluding TE supporting the voice telephony service in which network addressing if provided is by means of DTMF signalling 8 7 1 2 4 Environment Classes ETS 300 019 Environmental conditions and tests for telecommunication equipment Part 1 1 Storage Part 1 2 Transportation Part 1 3 Environmental conditions ...

Page 143: ...jumper is positioned for stand alone operation an associated set cannot work If the jumper is positioned for associated UA set operation the associated set is mandatory the Interface Module cannot work without it 8 7 3 External connections 8 7 3 1 V24 CTI Interface Module Connection The V24 CTI Interface Module is connected as follows Chapter 8 Device commissioning 8AL91217USAA Ed 01 July 2018 Ins...

Page 144: ...ital set 3 m maximum length RJ11 RJ11 cable 2 The PCX via a wall socket and a distributor frame 3 The CTI or V24 terminal V24 3m maximum length CTI 3m maximum length 8 7 3 2 V24 CTI Interface Module Rear Panel Details UA 1 2 3 Figure 8 9 Rear Panel 1 RJ11 connector for UA line to PCX 2 V24 SUBD9 connector 3 CTI SUBD9 connector Chapter 8 Device commissioning 8AL91217USAA Ed 01 July 2018 Installatio...

Page 145: ...a Terminal Ready 5 GND Protective ground 6 DSR Data Set Ready 7 RTS Request To Send 8 CTS Clear To Send 9 RI Ringing Indicator CTI port Pin Signal Description 1 2 TX Data transmission 3 RX Data reception 4 5 GND Protective ground 6 7 RTS Transmission request 8 CTS Ready for transmission Chapter 8 Device commissioning 8AL91217USAA Ed 01 July 2018 Installation Manual 145 216 ...

Page 146: ...to do this requires an external power supply 230V AC 30V AC adapter In this document this set is called Z set 8 8 1 2 Compliant Standards 8 8 1 2 1 Safety Requirements EN60950 European requirements UL 1950 US requirements CAN CSA C22 2 No 950 95 Canada 8 8 1 2 2 ECM EN55022 Limits and methods of measurement of radio interference characteristics of information technology equipment EN55024 Limits an...

Page 147: ...ipment Part 1 1 Storage Part 1 2 Transportation Part 1 3 Environmental conditions 8 8 1 2 5 Eco Design ISO 14040 Environmental management Life cycle assessment Principles and framework 1997 8 8 2 Hardware configuration 8 8 2 1 Overview Commercial Serial number 3GV27014xx Technical Serial number 3GV26014xx Note xx represents 2 letters depending on country 8 8 2 2 Jumper The jumper in a gray backgro...

Page 148: ...face Module Mains Power Supply 2 4 Wall Socket to PCX Analog Line UA Line UA Line optional 1 3 Figure 8 12 AP Interface Module Connections The AP Interface Module is connected to 1 Digital set RJ11 RJ11 cable 3 m maximum length 2 OXO Connect via a wall socket and a distributor frame Connect an AP module is identical to connect a digital set Maxinum length between AP module and PCX depends on cable...

Page 149: ...vice connection 3 Power supply socket Analog Line Socket Power Supply Socket PCX UA Set Socket 1 2 8 1 2 3 4 5 7 6 6 1 2 3 5 4 Figure 8 14 Socket Details PCX and digital set socket Pin Description 1 Not used 2 External Ringing 1 3 UA line 1 4 UA line 2 5 External Ringing 2 6 Not used Analog device socket Pin Description 1 Not used 2 Not used 3 Not used Chapter 8 Device commissioning 8AL91217USAA E...

Page 150: ...ronment Working temperature 5 C to 45 C Stocking temperature 40 C to 70 C Relative humidity 5 to 85 8 9 S0 Interface Module 8 9 1 Hardware description 8 9 1 1 Overview The S0 Interface Module allows an S0 bus 2 B 1 D channels to be connected to the OXO Connect via a UA link This bus allows S0 terminals S0 sets PCs equipped with an S0 interface Fax G4 modem etc to be connected The S0 Interface Modu...

Page 151: ...ds If the call was set up from the terminal to the PCX layer 1 is shut down at the end of the call It must be set up again for the following call If operation is incompatible with the terminal used there are two possible solutions Either layer 2 is kept this prevents layer 1 being shut down or layer 1 is set up from the PCX by making a call to the terminal The call does not need to get through 8 9...

Page 152: ...TS 300 019 Environmental conditions and tests for telecommunication equipment Part 1 1 Storage Part 1 2 Transportation Part 1 3 Environmental conditions 8 9 1 2 5 Eco Design ISO 14040 Environmental management Life cycle assessment Principles and framework 1997 8 9 2 Hardware configuration 8 9 2 1 Overview Commercial Serial number 3GV27016AB Technical Serial number 3GV26016AB 8 9 2 2 Jumper The jum...

Page 153: ...ting the S0 Interface Module 9 Series Set S0 Interface Module Mains Power Supply Option 4 Wall Socket to PCX S0 Bus UA Line UA Line S0 Set S0 Terminal Optional 1 3 2 Figure 8 16 S0 Interface Module Connection The S0 module is connected to 1 A digital set optional via an RJ11 RJ11 cable of a 3 m maximum length 2 The OXO Connect via a wall socket and a distributor frame Connecting an S0 module is id...

Page 154: ...ce Module Rear Panel Details UA 2 3 1 Figure 8 17 Rear Panel Details 1 RJ11 socket for UA line 2 RJ45 socket for S0 bus 3 Power supply socket 8 1 2 3 4 5 7 6 SO Line Socket Power Supply Socket PCX UA Set Socket 6 1 2 3 5 4 1 2 Figure 8 18 Socket Details PCX and digital set socket Pin Description 1 Not used 2 External Ringing 1 3 UA line 1 4 UA line 2 5 External Ringing 2 6 Not used S0 bus RJ45 soc...

Page 155: ... power supply unit depends on country Reference Characteristics Country 1AF00446CAAA 230V AC 42V DC 150mA Europe 1AF00446ABAA 127V AC 44V DC 150mA Brazil 1AF00446AGAA 220V AC 42V DC 150mA Argentina 1AF00446ASAA 240V AC 42V DC 150mA Australia 1AF00446AUAA 115V AC 42V DC 150mA USA 1AF00446BAAA 230V AC 42V DC 150mA UK 8 9 3 4 Environment Working temperature 5 C to 45 C Stocking temperature 40 C to 70...

Page 156: ...ftware problem IBS stopped Fast blink There is a problem with the line Short ON long OFF Running on 1 UA link 500ms OFF 500ms ON Running on 2 UA link The IBSs can run and be powered remotely by the UA access this is the most common configuration But they can also be powered by a power device This is used when there are a lot of IBSs and the system power cannot support all the connected IBSs A base...

Page 157: ...equently degrade system performance Moreover the range of an Alcatel Lucent 4070 IO EO is very dependent on the amount of attenuation subjected to the radio wave across various zones The following table gives the values of global coverage zone cell for an Alcatel Lucent 4070 IO EO under normal environmental and topological conditions Interior Exterior Coverage area 50 m 400 m Area 7 000 m2 50 000 ...

Page 158: ...warm restart and plug in the IBSs Interactions with other applications IBSs are fully compatible with other wireless technologies such as VOWLAN Interactions with other software releases OXO Connect release 5 1 requires 4 kinds of DECT initialization Europe Latin America United States and China See also IBS configuration on page 159 8 10 1 6 Limits Number of IBSs 20 IBSs per cabinet is recommended...

Page 159: ...gister your DECT handset Figure 8 19 ARI Number Note The ARI Number is the only non plug and play device on the IBS The default configuration fits with the major systems Modifications should answer to specific needs Line length The Line length is the cable length used to plug the IBS to the system distance between the IBS and OXO Connect It enables the system to add a delay in signal and to avoid ...

Page 160: ... and noises This device is activated by default When an IBS is deployed in a noisy environment a lot of signals including Speech ones are eliminated while in Conversation state This leads to bad Speech quality You have the option to disable the echo canceller In that way the speech and the noise signals are not filtered It is then to the user to identify the speech Frequency plan In OMC go to Syst...

Page 161: ...rol page repetition setup on dummy basic A field setup value sent 0x007910 Line length Short line Frequency plan 2 bytes Some countries have shifted DECT frequencies In order to be compatible with all frequency bands in the different countries 4 types of initialization of frequency plans are available Europe Latin America The United States and China table 8 5 RF Band Europe Channel TX Freq RX Freq...

Page 162: ...05 120 9 1902 528 1903 392 Note By default all frequencies used Value sent to IBS 0x3FF 0000 0011 1111 1111 table 8 7 RF Band Latam Channel TX Freq RX Freq 0 1928 448 1929 312 1 1926 720 1927 584 2 1924 992 1924 992 3 1923 264 1923 264 4 1921 536 1921 536 5 1919 808 1919 808 6 1918 060 1918 060 7 1916 352 1916 352 8 1914 624 1914 624 Chapter 8 Device commissioning 8AL91217USAA Ed 01 July 2018 Inst...

Page 163: ...56 6 1923 264 1924 128 7 1921 536 1922 400 Note By default only 5 frequencies used Value sent to IBS 0x03E0 0000 0011 1110 0000 table 8 9 RF Band PWT Channel Center Freq 0 1929 375 1 1928 125 2 1926 875 3 1925 625 4 1924 375 5 1923 125 6 1921 875 7 1920 625 Note By default 8 frequencies used Value sent to IBS 0x03FC Chapter 8 Device commissioning 8AL91217USAA Ed 01 July 2018 Installation Manual 16...

Page 164: ...t is considered to comply without having to undergo any tests see EN 50371 The SAR value for DECT sets is not significant Base station the local SAR head and chest on 10 g of body tissue for DECT base stations e g 4070 is lower than 0 5 W kg this is with an integrated omni directional antenna 8 10 2 2 2 Antennae characteristics 8 10 2 2 2 1 Integrated antennae The following is a list of characteri...

Page 165: ...es more base stations to provide full coverage 8 10 2 3 2 Layout technique For structures with a number of floors different solutions can be envisaged as a function of the coverage obtained at each level the position of the 4070 IO EO higher or lower level 8 10 2 3 2 1 Installation examples Square zone Rectangular zone 2 1 1 2 1 1 2 2 2 floor terminals nd 1 1 floor terminals st Example 1 square bu...

Page 166: ...3 3 Coverage depending on the infrastructure 2 4 1 Description 1 floor 66m x 42 m 1 offices 2 corridors 3 lifts 4 stairs 2 floors to cover st The solution proposed alternates two stations per floor with overlapping locations from one floor to another The zones shown by unbroken circles correspond to the zones covered by each station B1 B2 B3 B4 The zones in bold correspond to the coverage at a giv...

Page 167: ...nstallation manual IP DECT base stations administrator manual IP DECT base stations advanced data manual IP DECT base stations CE manual for SIP connectivity IP DECT base station Site Survey Kit SSK deployment manual Note For any installation a preliminary study must be carried out using coverage tools The bases are then installed according to the results of this study 8 11 1 1 Connection and powe...

Page 168: ...P TFTP serv er no DAP Controller Fast blink DAP operational but trying to synchronize to another DAP Continuous fast blink Hardware error Steady On DAP operational and synchronized to other DAP or is the synchronization master Note The colour of the top LED can be different depending on the operational mode Normal single band mode In the normal single band mode the top LED will be Yellow Dual Band...

Page 169: ...anagers on the market enabling them for Computer Telephony Note For information and details concerning PIMphony installation refer to the Installation Manual section in the PIMphony Online Help The PIMphony Online Help is available from the PIMphony CD Rom and the Documentation CD Rom open the aochelp chm file to access the Online Help from the PIMphony application once it is installed on your PC ...

Page 170: ...e Goldmine 5 7 Goldmine 6 5 6 7 7 0 7 5 8 0 8 5 9 0 9 2 Act Act 6 Act 2006 8 0 Act 2007 9 0 Act 2008 10 0 Act 2009 11 0 Act 2010 12 0 Act 2011 13 0 Act 2012 14 0 Act 2013 15 0 Act 2014 15 0 Act 2015 17 2 Lotus Notes IBM Lotus Notes 5 02 to 6 5 Lotus Notes 8 0 Lotus Notes 8 5 Lotus Notes 8 5 3 Lotus Notes 9 0 table 8 12 Supported Windows OS OS PIMphony PIMphony IP TSP SPI for Microsoft TAPI Server ...

Page 171: ...ted refer to the Cross Compatibility Since VoIP stack is not implemented this application needs to be associated with a physical set It provides access to enterprise telephony services This Windows app requires the network connection to interact with OXO Connect PIMphony Touch can be used in only one profile the Pro profile A PIMphony Touch Pro license on system side is needed The PIMphony Touch a...

Page 172: ...y Touch PIMphony Touch can connect to the PBX that is OXO Connect using the Wi Fi network of the enterprise On site topology on page 172 or the internet network WAN when moving outside the enterprise Off site topology home worker on page 173 PIMphony Touch relies on Microsoft Windows Push Notification Services WNS used to send notifications from the PBX to PIMphony Touch When the PBX sends an even...

Page 173: ...23 Off site topology example 8 13 2 4 Engineering rules Connection between OXO Connect and the WNS A connection to Internet must be available The DNS server IP addresses must be configured in OMC in Hardware and Limits LAN IP Configuration DNS DHCP tab This is necessary to resolve the WNS name coded in the OXO Connect so that the OXO Connect can reach the Windows Notification server directly Conne...

Page 174: ...same type as the initial one is connected Unplug Plug in Plug in Unplug Defective terminal Repaired terminal Replacement terminal Your terminal is unserviceable Your terminal is repaired Replacement terminal 8 14 1 1 2 Permanent replacement The maximum quantity of data from the initial set is transferred to the replacement Data not transferred are deleted Unplug Plug in terminal terminal Terminal ...

Page 175: ...files are selected 8 14 1 2 2 Permanent replacement The default configuration is not preserved when replacing permanently an IP Touch set by another type of IP Touch set The activation code and the replacement functions will be refused The data downloading process is automatically activated and the correct files are selected 8 14 1 3 Moving a handset If you move office you can move your set from o...

Page 176: ...xpansion It is possible to add one or two modules to the basic module BUSINESS PROCESSING UNIT LAN LAN CONFIG DOORPHONE AUDIO MODULE MODULE 1 FAN POWER CPU MODULE 2 AUX ISDN T0 1 ISDN T0 2 SLI1 2 Mini MIX MODULE EXPANSION MAIN FAN POWER POWER MEX MODULE EXPANSION MAIN FAN POWER POWER MEX PowerCPU EE board POWER MEX board extension cabinet 1 POWER MEX board extension cabinet 2 STP 100 Ohm cables Ca...

Page 177: ...rd with an HSL2 board Reuse this HSL1 board by placing it on the PowerMEX board of the third module In an installation using two modules the PowerCPU EE PowerCPU EE C25 base module and PowerMEX module expansion boards are fitted with an HSL1 board 8 14 4 Installation Upgrade This section outlines the major considerations to be taken into account in the following migrations OXO Connect R2 x or lowe...

Page 178: ...ption Migration mono CPU 4 Unplug the CPU and the unsupported boards from the system 5 Change the existing hardware for OXO Connect R3 x hardware 6 Plug the new CPU 7 Use LOLA to install the OXO Connect R3 x in the new CPU 8 Use LOLA R23 x to restore the previously saved customer data in the new main CPU 9 Use OMC to restore the previously saved and modified configuration data in the new main CPU ...

Page 179: ...lect Comm Auto Connect for Restore in the menu bar of OMC 6 Select Comm Write all to PCX 7 Select the Advanced option and unselect the ARS Gateway Parameters check box 8 Select OK to restore the configuration When the OXO Connect restarts after the swap connect with OMC and configure the VoIP trunks and gateways 8 15 My IC Plugin for Outlook 8 15 1 Detailed description 8 15 1 1 Introduction My IC ...

Page 180: ...ers with My IC Plugin for Outlook will then connect to the TAPI Server which acts as a signalling relay for call control instead of connecting directly to the OXO Connect PBX Configuring a TAPI server is beyond the scope of this document Once lines have been allocated to users on the TAPI Server end users can install My IC Plugin for Outlook on their PC and select Connect using a remote TAPI serve...

Page 181: ...ovisioned with one My IC Plugin for Outlook user software licence per user The number of My IC Plugin for Outlook user software licence can be reviewed using the OXO Connect Management Console OMC version 9 or later 1 From Modification typical select System 2 In the Software Key tab click the Details button The CTI tab of the Software Key Features dialog will shows a list of e applications with th...

Page 182: ...crosoft com enus kb kb00318785 aspx 1 Run the My IC Plugin for Outlook setup exe 2 Click Yes if you receive a UAC user account control warning Windows Vista 7 or later 3 Select the installation language from the languages available click OK 4 On the Welcome Screen click Next 5 Read and Accept the license Agreement click Next 6 Select if My IC Plugin for Outlook is to connect directly to the OXO Co...

Page 183: ...hat TAPI configuration is setup by checking the Location Area Code and Dialling Rules in the TAPI control panel Please refer to Phone and Modem Options on page 186 for more details Note It is not advisable to do the installation of My IC Plugin for Outlook on a PC while connected to the published location via a VPN Use the LAN connection to the OXO Connect 8 15 1 5 2 Software Uninstall My IC Plugi...

Page 184: ... My IC Plugin for Outlook panel then clicking the Diagnostics button For more information see Diagnostic file on page 185 8 15 1 7 Basic Troubleshooting 8 15 1 7 1 Networking or System Problems To check network connectivity to the OXO Connect make sure you are able to ping the OXO Connect IP Address via Command prompt from the PC that has My IC Plugin for Outlook installed and make sure a reply is...

Page 185: ...ger Facebook Check the current web site To check if the Operating System Hardware meets the minimum requirement for My IC Plugin for Outlook Windows Vista Windows 7 Click Start and then Right Click on My Computer and select Properties To check if the Client meets the NET Framework requirement for My IC Plugin for Outlook Windows Vista Windows 7 Click on Start Control Panel and Programs and Feature...

Page 186: ... use the information If My IC Plugin for Outlook is registered with Outlook It will appear in this list If My IC Plugin for Outlook is successfully loaded then it will be checked and the load behavior label will say loaded at start up If My IC Plugin for Outlook does not successfully load the tick box will be unchecked and an error message is displayed against the load behavior label 8 15 1 7 5 Di...

Page 187: ...ngs can be found at http windows microsoft com en US windows vista Phone and Modem Options setting up dialing locations 8 15 1 7 7 Digit for External Line Using OXO Connect Management Console OMC Navigate to Numbering Numbering Plans Chapter 8 Device commissioning 8AL91217USAA Ed 01 July 2018 Installation Manual 187 216 ...

Page 188: ...D applications have been adapted to install the right functionalities they need corresponding to the framework NET version installed on PC For that one of the framework NET version must be installed on the PC framework NET 2 0 or framework NET 3 5 with 2 0 option checked or framework NET 4 0 If only framework NET 4 0 is installed then one version of the DLL is installed for ACD applications If fra...

Page 189: ...ermine if NET Framework 3 5 is already installed please refer to the Microsoft Knowledge Base article http msdn microsoft com enus kb kb00318785 aspx 1 Run the setup exe 2 Follow the displayed instructions Chapter 8 Device commissioning 8AL91217USAA Ed 01 July 2018 Installation Manual 189 216 ...

Page 190: ... F2 Non US Operator Normal Restricted Mode Operator Diversion Manager Secretary Screening Secretary Manager Screening Normal Call Call US Operator Manual Hold Transfer Manager Manual Hold Transfer Secretary Manual Hold Transfer Normal Manual Hold Transfer The default functions of the virtual keys are summarized in the figures below separate figures are provided for the US market The virtual keys a...

Page 191: ...Operator KeySystem Mode Call Call Call Call Call Call Call Call Call Call Page 1 Page 5 Figure 9 1 Virtual Key Functions for Operator Sets in KeySystem mode Chapter 9 Station default configuration 8AL91217USAA Ed 01 July 2018 Installation Manual 191 216 ...

Page 192: ...al KeySystem Mode Trunk n Call Trunk 15 Trunk 16 Trunk 17 Trunk 18 Call Call Call Call Page 1 Page 5 Figure 9 2 Virtual Key Functions for Manager Assistant Normal sets in KeySystem Mode Chapter 9 Station default configuration 8AL91217USAA Ed 01 July 2018 Installation Manual 192 216 ...

Page 193: ...d On configured by OMC no physical add on User defined Call Call Call Call Call Call Call Call Call Page 1 Page 5 Figure 9 3 Virtual Key Functions for Attendant sets in KeySystem Mode with no Physical Add on Chapter 9 Station default configuration 8AL91217USAA Ed 01 July 2018 Installation Manual 193 216 ...

Page 194: ...l Trunk 1 Trunk 3 Trunk 5 Trunk 7 Trunk 2 Trunk 4 Trunk 6 Trunk 8 Call Call Call Call Call Call Call Call Call Call Trunk 9 Trunk n Call Call Page 1 Page 5 Virtual Add On Physical Add On Figure 9 4 Virtual and Physical Add on Key Functions for Attendant Sets in KeySystem mode Chapter 9 Station default configuration 8AL91217USAA Ed 01 July 2018 Installation Manual 194 216 ...

Page 195: ...sion Call Operator KeySystem Mode US Only Call Call Call Call Call Call Call Call Call Call Page 1 Page 5 Page 2 Figure 9 5 US only Virtual Key Functions for Operator Sets in KeySystem Mode Chapter 9 Station default configuration 8AL91217USAA Ed 01 July 2018 Installation Manual 195 216 ...

Page 196: ...KeySystem Mode US Only Trunk 1 Trunk 2 Call Trunk 13 Trunk 14 Trunk 15 Trunk 16 Call Call Call Call Page 1 Page 5 Page 2 Figure 9 6 US only Virtual Key Functions for Manager Assistant Sets in KeySystem Mode Chapter 9 Station default configuration 8AL91217USAA Ed 01 July 2018 Installation Manual 196 216 ...

Page 197: ...ode US Only Trunk 1 Trunk 2 Call Trunk 13 Trunk 14 Trunk 15 Trunk 16 Call Call Call Call Page 1 Page 5 Page 2 Figure 9 7 US only Virtual Key Functions for Normal Sets in KeySystem Mode Chapter 9 Station default configuration 8AL91217USAA Ed 01 July 2018 Installation Manual 197 216 ...

Page 198: ...istant Normal PABX Mode Call Call Call Call Call Call Call Call Call Call Page 1 Page 5 Page 2 Figure 9 8 Virtual Key Functions for Operator Manager Assistant Normal Sets in PABX Mode Chapter 9 Station default configuration 8AL91217USAA Ed 01 July 2018 Installation Manual 198 216 ...

Page 199: ...Diversion Call Operator PABX Mode US Only Call Call Call Call Call Call Call Call Call Call Page 1 Page 5 Page 2 Figure 9 9 US only Virtual Key Functions for Operator Sets in PABX Mode Chapter 9 Station default configuration 8AL91217USAA Ed 01 July 2018 Installation Manual 199 216 ...

Page 200: ...Manager Assistant PABX Mode US Only Call Call Call Call Call Call Call Call Call Call Page 1 Page 5 Page 2 Figure 9 10 US only Virtual Key Functions for Manager Assistant Sets in PABX Mode Chapter 9 Station default configuration 8AL91217USAA Ed 01 July 2018 Installation Manual 200 216 ...

Page 201: ...he configuration of the set Operator Manager Assistant Normal or Attendant The market in which the set is sold US or non US The operating mode of the set KeySystem or PABX mode The default functions of these keys are the same as for the sets detailed in 8038 Premium DeskPhone 8039 Premium DeskPhone and 8068 Premium DeskPhone sets on page 190 However in this case the virtual keys are selected using...

Page 202: ...defined data Level 1 dynamic routing of stations any unanswered call is routed to the voice mail unit after 12 seconds Level 2 dynamic routing of stations only external call are routed to the operator group after 24 seconds OS calls overflow to general level default operator group after 24 seconds The default operator group contains the first two integrated voice server ports general ringer remote...

Page 203: ...all files check box or just the files whose Action field contains the value Install 8 Select the Data saving check box if the PBX must save and restore data after software update Note If the Data saving check box is not selected use the OMC to save the data before starting software update Restore this data after software update is finished 9 Select the Languages check box and select the language o...

Page 204: ...e external batteries the external battery box must be opened To maintain a good balance replace all the batteries at the same time with batteries of the same type from the same manufacturer and from the same batch Make sure you respect the correct polarities when replacing batteries There is a risk of explosion if the batteries are incorrectly replaced Used batteries must be disposed of according ...

Page 205: ...nse of the old CPU will be operational for 30 days but a new license has to be requested for the new CPU ID 11 5 Replacing the Chassis If a failure on the master CPU or a hardware failure of the chassis leads to a dysfunction of all the CPU of the chassis the CPU is individually seen as faulty In that case the procedure of single CPU replacement must be applied to all the faulty CPUs 11 6 Adding a...

Page 206: ...onfiguration data associated with the unplugged board remains available A PRESENT and REFUSED board is unplug ged The board s disappearance is detected and the board is considered as ABSENT However configu ration data associated with the unplugged board re mains available 11 6 1 Adding a board into a vacant slot The following procedure assumes that a board is to be installed in a vacant slot in th...

Page 207: ...arm reset of the system for the configuration changes to take effect In this case the software will prompt you to perform the warm reset 11 7 MSDB replacement When the eMMC device is about to reach the end of its life a history event urgent alarm type is updated in the hardware anomaly table of OMC In that case If the existing MSDB is readable MSDB must be replaced and migration must be done with ...

Page 208: ...tionality That board equipped with GSCLI boards Ground Start is compatible with the American public network API Application Programming Interface ARI Access Right Identifier System identification number DECT feature ARS Automatic Route Selection A logic direction is a set of trunks used for a call with the following facilities seeking out the optimal path for a call using the least cost operator o...

Page 209: ...aller s name to be presented to the called party COLP COnnected Line identification Presentation Complementary service for digital protocols that allows the number of the connected user the one who answers the call to be presented to the caller CONP COnnected Name identification Presentation Complementary service for private digital protocols ISVPN or ABC F that allows the name of the connected us...

Page 210: ...resses A domain name unlike an IP address is an easily memorized Internet address 12 5 E ECMA European Computer Manufacturers Association Entity In this PBX context an Entity refers to a group of users ETHERNET Local network LAN operating at 10 or 100 Mbps 10 base T or 100 base T over a coaxial cable Ethernet is similar to the IEEE 802 3 series standards EVN Emergency Virtual Number 12 6 F FoIP Fa...

Page 211: ...Installation Number IP Internet Protocol The main protocol supporting the Internet IP governs the forwarding and transmission of data packets over supporting multivendor packet switched networks IP DECT Wireless communication which uses VoIP between the server and the base station and the DECT air interface between the base station and the mobile handsets IPSec Internet Protocol Security Standard ...

Page 212: ...erfaces MLAA Multiple Automated Attendant Software component used for automatic incoming calls routing via voice guides MMC Man Machine Configuration Command lines that a user types to the interface of an application to change the parameters of system elements It can also be in the form of graphic images that the user can select to make changes MPPP Multi link PPP A protocol that aggregates bandwi...

Page 213: ...nal switch PLEASE WAIT MESSAGE An audio component of the system or an external device such as a cassette player which plays a message or piece of music while keeping an external correspondent on hold POP3 Post Office Protocol Standard Internet protocol for receiving electronic messages POP3 is a client server protocol in which the messages are received and hosted by the ISP When a message is read ...

Page 214: ...Remote Operations Service Element RSB Resource key dedicated to a trunk group bundle used for making external outgoing calls on a particular trunk group and receiving all network calls RSD Resource key for a particular destination supports local calls for this number if assigned to a speed dial number incoming calls for the number if assigned to a DDI number or outgoing calls on a trunk group if a...

Page 215: ...tocol used on the Internet TCP corresponds to the Transport layer layer 4 of the OSI model IP corresponds to the Network layer layer 3 of the OSI model TERMINAL GROUP Series of terminals grouped under the same directory number Any call to that number is routed to a free terminal line TFTP Trivial File Transfer Protocol The simplest network application for transferring files TL Analog Trunk Line co...

Page 216: ...s rather than wires for communication WLAN association An association refers to the connection between the WLAN client and the AP There are two types of associations passive scanning and active scanning In passive scanning APs send out information such as SSIDs and supported rates while the client passively scans the radio channels for beacons and probe responses The client then selects an AP The ...

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