Newton Security T-DAR T1000, Installation And Operation Manual

Page: 72 / 92

72
Problems Communicating with the T-DAR
♦
The user interface
will not connect with
the T-DAR System
Try the following first:
♦
Wait 30 seconds and try reconnecting.
♦
Check all connections to ensure they are connected
correctly
♦
Make sure only one copy of the software component is
running on the laptop or PC.
♦
Make sure you are using a crossover Ethernet cable
♦
Make sure your Laptop/ PC is set to 10.0.0. # with a
sub –mask of 255.0.0.0
♦
Try to connect using the COM port. Ref to Pg. 48
♦
Turn off the computer, restart, and try again.
If the above suggestions do not provide results, follow the
procedures below to further troubleshoot communications:
Call your Newton Security Inc. Authorized
Distributor
Arrange with your local distributor to substitute a
working T-DAR unit and laptop to determine where the
problem exists.