7-2 If You Need Help
For more information on what components your warranty
does and does not cover, review the Limited Warranty
Statement. The statement is packed with the Versa S prod-
uct registration materials.
The warranty covers only NECTECH-supplied compo-
nents. Service required as a result of third-party compo-
nents is not covered under this warranty.
Repair service and technical support for the Versa S can be
obtained from any of the following sources:
■
UltraCare
■
Your reseller
■
Directly from NEC.
UltraCare SUPPORT
UltraCare is NEC’s warranty service program for the Versa
Series. UltraCare eliminates the hassles involved in getting
your Versa repaired, if needed.
UltraCare offers the following benefits at no charge for the
first year:
■
Coverage in the U.S., Canada, and 26 other countries.
■
Toll-free number 24 hours a day, 7 days a week in the
U.S. and Canada.
■
Free overnight courier pick up and return
■
Repair service within on business day (U.S. and
Canada) or two business days (internationally).
■
Virus detection and customer notification.
■
Option to extend UltraCare coverage.
