If You Need Help 7-1
If You Need Help
The NEC Customer Service & Support (CS&S) organiza-
tion is dedicated to providing high quality technical service
and support for all NEC products. CS&S offers many pro-
grams and options from which to choose to keep your NEC
Versa S operating at peak performance.
These resources include:
■
UltraCare
®
— industry-leading warranty service
program for the Versa family
■
A network of authorized service centers located
throughout the U.S. and Canada
■
NEC’s own factory repair depots
■
Automated self-help technical support services.
NEC products carry some of the industry’s leading
warranties. Your Versa S is backed by a 3-year limited
warranty. NEC warrants its products to be free from
defects in material and workmanship and agrees to repair or
replace any part of the products that proves defective under
the warranty terms and conditions.
This means that anywhere in the U.S. or Canada, your
Versa S is covered — no matter what the problem — by the
NEC warranty.
If you are enrolled in UltraCare, your Versa S is covered
anywhere in the U.S. and Canada, and in 26 other countries.
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