7-2 Troubleshooting
Quick Troubleshooting
This section summarizes problems that may develop during Versa Dock and
notebook operation and lists suggested corrective actions.
Quick Troubleshooting
Problem
Corrective Actions
No power
Check that the AC power cable is plugged into the
power connector of the Versa Dock. Also, check that
the AC power cable is plugged into a properly
grounded AC power outlet.
Check the I/O board of the system. Is it inserted into
the CPU board connector properly? Otherwise, replace
the I/O board.
Data on the LCD is unreadable
Check LCD Panel View Expansion in BIOS, Press
Fn-
F10
to toggle Panel View Expansion for DOS mode.
Check if installed VGA driver is correct.
Check the VGA controller chip on the I/O board for any
loose soldering.
Replace the CPU board.
System halts during boot
sequence
Check condition of selected boot device (diskette, hard
disk or CD-ROM) for bad boot track or incorrect OS
files.
Try booting from a new bootable diskette and recopy
or repartition hard disk.
Check for any BIOS error messages on the display
screen.
I/O processing malfunctions
Check the connections of all internal devices.
Replace the CPU board or I/O board.
Diskette or LS-120 drive does
not work
Check diskette type if correct and not faulty.
Replace the diskette drive.
Replace the I/O board.
Hard disk drive malfunction
Check if hard disk drive is set properly on CMOS
SETUP.
Check drive connections.
Check if disk drive is good.
Replace the CPU board or I/O board.
Memory malfunction
Check if the memory module is inserted properly.
Replace the memory module.
Replace the CPU board.
Summary of Contents for VERSA DOCK - SERVICE
Page 33: ...System Configuration and Setup 2 17 ...
Page 67: ...3 Disassembly and Reassembly n Required Tools and Equipment n Disassembly n Reassembly ...
Page 74: ...3 8 Disassembly and Reassembly Removing the bracket ...
Page 83: ...4 System Board Layout n Main Board n LED Board n PCI Expansion Board ...
Page 84: ...4 2 System Board Layout Main Board LED Board ...
Page 85: ...System Board Layout 4 3 PCI Expansion Board ...
Page 86: ...5 Illustrated Parts Breakdown n NEC Versa Dock Illustrated Parts Breakdown n Parts List ...
Page 87: ...5 2 Illustrated Parts Breakdown NEC Versa Dock Illustrated Parts Breakdown ...
Page 88: ...Illustrated Parts Breakdown 5 3 ...
Page 95: ...7 Troubleshooting n Quick Troubleshooting n Helpful Questions ...