NEC VERSA DOCK - SERVICE, Service Manual

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8-4 Getting Services and Support
NEC CSD FTP Site
You can use the Internet to access the NEC CSD FTP (file transfer protocol) site
to download various files (video drivers, printer drivers, BIOS updates, and
Setup Disk files). The files are essentially the same files as on the NEC CSD
Web site and the NEC CSD Bulletin Board System.
To access the NEC CSD FTP site, enter the following Internet ftp address
through your service:
ftp://ftp.neccsdeast.com/
Once in the FTP site select the pubs directory link and follow the link to choose
and download the file(s) you want.
NEC CSD FaxFlash Service
The NEC CSD FaxFlash service is a self-help, automated electronic information
service for obtaining up-to-date product application notes, installation
procedures, troubleshooting tips, data sheets, technical information bulletins,
illustrated parts lists, part numbers, and other information about your system.
Using a fax machine, you can obtain information from FaxFlash 24 hours a day,
7 days a week. Simply call the FaxFlash number on your touch-tone telephone
and order the information you want by following the voice prompts. FaxFlash
automatically faxes the information to you.
If you are new to FaxFlash, first order one of the following catalogs. Each
catalog lists the available documents and their document numbers. Current
catalogs include:
n
Catalog 1, NEC CSD Telephone Directory and Online Service
Information
n
Catalog 3, NEC CSD Computer Product Specifications, Warranty Policy,
UltraCare Guidelines, and Sales Information
n
Catalog 5, NEC ProServa™ and Express Serva Product Information
n
Catalog 6, NEC Ready Consumer Desktop Systems
n
Catalog 7, NEC PowerMate Commercial Desktop Systems
n
Catalog 8, NEC Portable Systems (including Versa
®
Notebook and
MobilePro™ Handheld computers).
Catalogs 5, 6, 7, and 8 contain technical support information, including
Technical Information Bulletins, Illustrated Parts lists, Frequently Asked
Questions (FAQs) lists, and other product support documents.
Order information from FaxFlash as follows.