NEC SuperScript 1800, User Manual

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NEC Warranty and Service 109
TECHNICAL SUPPORT
NEC W
ARRANTY AND
S
ERVICE
Your SuperScript 1800 printer comes with a one-year
exchange warranty. The complete warranty is provided
below. All repair requests must be prequalified by calling
NEC Product Support at 800-632-4650.
NEC Service Contracts
The initial one-year warranty period comes with two options.
The first one is where you must return your product for
repair or replacement. The second one, is where NEC will
ship a replacement product without receiving the original
one first, if you gurantee return of your original product with
a major credit card. Warranty extension and warranty
upgrade up to 3 years is available through NEC’s Service
Xpress (SM) brochure. NEC Customer Service and its dealers
offer a complete range of services, including onsite repairs
and maintenance. Several maintenance agreement programs
are available to meet your needs and budget, including:
•
Onsite agreements on a yearly or multi-yearly basis
which ensure priority response from NEC Customer
Service and Support
• Per-incident repair services for scheduled maintenance.
• Extended exchange warranties with pre-paid shipping.
To discuss an extended warranty or a service contract,
contact NEC Customer Service at 800-632-4650.
note:
This product requires specific computer hardware
and software configurations to operate as specified by
NEC. It is the owner's responsibility to supply these
supporting items, and where necessary, to reconfigure
and/or furnish additional hardware and/or software as
required or specified by NEC to assure normal product
operation. NEC incurs no obligation to furnish or install
said items. NEC reserves the right to modify or update
SuperScript software as it deems necessary and to
determine distribution policies for such changes to
existing owners.
S
UPER
S
CRIPT
1800 P
RINTER
L
IMITED
W
ARRANTY
NEC TECHNOLOGIES, INC. (hereinafter NECTECH)
warrants this Product to be free from defects in material and
workmanship and agrees to repair or replace any part of the
enclosed unit which proves defective under these terms and
conditions.
Warranty Period
Labor is warranted for one (1) year from the date of the first
consumer purchase. Parts are warranted for one (1) year from
the date of the first consumer purchase. The Toner Cartridge
is warranted until it runs out of toner or until its usable life
expires, whichever occurs first.
Warranty Coverage
This warranty may be enforced only by the first consumer
purchaser and it is not transferable.
Except as specified below, this warranty covers all defects in
material or workmanship and agrees to repair or replace (at
Nectechs option) any part of the enclosed unit. The following
are not covered by this warranty:
1.
Any Product which is not distributed in the U.S.A. or
Canada by NECTECH or which is not purchased in the
U.S.A. or Canada by the first consumer purchaser.
2. Any Product on which the serial number has been
defaced, modified, or removed.
3. Damage, deterioration, or malfunction resulting from:
a. Accident, misuse, abuse, neglect, fire, water, lightning, or
other acts of nature, improper storage, unauthorized
product modification, or failure to follow instructions
supplied with the Product.
b. Alteration, repair, or attempted repair by anyone not
authorized by NECTECH.
c. Any shipment of the Product (claims must be presented
to the carrier).
d. Removal or installation of the Product.
e.
Any other cause which does not relate to a Product
defect.