NEC SL1100, Feature Manual

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Department Calling Group Overflow.
Screened Transfer on page 2-217
A Screened Transfer from the InMail Automated Attendant to a Department Group master number can
overflow to the group Mailbox.
Unscreened Transfer on page 2-238
An Unscreened Transfer from the InMail Automated Attendant to a Department Group can overflow to
the group Mailbox.
Programming
Programming DIL Overflow
1. Set up Direct Inward Lines.
Program
Number
Program Name Description
22-02-01 Incoming Call Trunk Setup Assign Service Type 4 to each trunk you want to be a DIL. Make a
separate entry for each Night Service mode.
By default, trunks are Service Type 0 (Normal).
22-07-01 DIL Assignment For each trunk designated as a DIL above, enter the extension
number of the DIL destination (e.g., 306). Make a separate entry for
each Night Service mode.
By default, no DIL destinations are programmed.
2. Assign InMail as the overflow (no answer) destination.
Program
Number
Program Name Description
22-08-01 DIL/IRG No Answer Destina-
tion For each trunk assigned as a DIL above, enter the InMail Depart-
ment Group pilot number to make InMail the overflow (no answer)
destination.
By default, the overflow (no answer) destination is Incoming Ring
Group 1.
3. Set the interval after which unanswered calls should route to the overflow destination.
Program
Number
Program Name Description
22-01-04 DIL No Answer Recall Time Enter the interval (0 ~ 64800 seconds) after which unanswered calls
should overflow to the programmed overflow (no answer) destina-
tion.
By default, this interval is 0 (no overflow).
SL1100 ISSUE 3.5
2-242 Voice Mail Overflow
V