NEC SL1100, Feature Manual

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Quick Message
Description
Quick Message is a Dial Action Table action that allows Automated Attendant callers to dial a digit
(normally
*
) followed by a mailbox number to leave a message in a Subscriber Mailbox. Since Quick
Message is enabled by default, it is an efficient way for experienced Automated Attendant callers to
leave messages. There is no need to dial an extension first. To make this option more readily
available to all Automated Attendant callers, consider having the active Instruction Menu describe how
to use the Quick Message option.
There are two Quick Message Dial Action Table actions:
• Quick Message with Greeting (REC1)
The caller hears the mailbox greeting followed by a beep and can leave message. If the greeting is
not recorded, the caller hears, "At the tone, you can leave your message for extension xxx (or name
if recorded). Start recording at the tone. When you are done, press the
# key or hang up."
• Quick Message without Greeting (REC2)
The caller bypasses the mailbox greeting (hearing "Recording" and a beep instead) and can leave a
message. This is typically used with a Next Call Routing Mailbox when the caller is asked to dial a
digit (e.g., 1) to leave a message. Otherwise, the mailbox greeting (if recorded) is heard again.
Related Features
Dial Action Table on page 2-60
After the Automated Attendant answers, the Dial Action Table provides the dialing options to callers.
Each digit a caller can dial is assigned a specific action (function) in the Dial Action Table. The dial
action used depends on the setting in the active Call Routing Mailbox, which in turn depends on the
Answer Table setup.
Next Call Routing Mailbox on page 2-194
The Quick Message without Greeting option (REC2) is typically used when the Next Call Routing
Mailbox option allows the caller to dial a digit to leave a message. Otherwise, the caller hears the
mailbox greeting twice (once when initially accessing the mailbox and again when routed by the Next
Call Routing Mailbox).
ISSUE 3.5 SL1100
InMail Feature Manual 2-207
Q