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NEC PowerMate Enterprise, Manual

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Maintenance and Troubleshooting      4-9

TROUBLESHOOTING

This subsection provides information that helps isolate and repair system malfunctions at the
field level. Step-by-step instructions for diagnosing and solving system hardware problems
are provided.

If disassembly is required, see Section 5. Connector pin assignments are given in
Appendix A. Jumper settings are given in Appendix B.

Diagnosing and Solving Problems

One beep indicates that the system has completed its POST test. If intermittent beeping
occurs, power off the system and try again. If the beeping persists, see Table 4-2. The table
summarizes problems that may develop during system operation and lists (in sequential
order) suggested corrective actions.

 Table 4-2   Problems and Solutions

 Problem

 Symptom

 Solution

 No power

 Power lamp on computer
status panel does not light.

 1.Check that the power cord is
plugged into the power socket on the
computer.

Check that the other end of the cord is
plugged into a live, properly grounded
AC power outlet.

 

 

 2.Check cable connections between
the power supply and riser board and
between the riser board and power
switch.

 

 

 3.Systematically eliminate possible
shorted PCBs by removing cables and
expansion boards.

 

 

 4.Check the +5 and +12 power supply
voltages (see Appendix A, "Connector
Pin Assignments"). Measure voltages
with the system board installed.

 

 

5.Replace the power switch assembly.

 

 

 6.Replace the power supply.

 

 

 7.Replace the system board.

Summary of Contents for PowerMate Enterprise

Page 1: ...ranty Statement accompanying each product However actual performance of each such product is dependent upon factors such as system configuration customer data and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NECCSD To allow for design and spe...

Page 2: ...einstalling the operating system or software and using the BIOS Update utility Section 3 Option Installation provides installation procedures for adding optional expansion boards additional storage devices system memory or a processor upgrade Section 4 Maintenance and Troubleshooting includes recommended maintenance information along with possible computer problems and their solutions and the proc...

Page 3: ...Dual In Line Memory Module DIP dual in line package DLAB Divisor Latch Address bit DMA direct memory access DMAC DMA controller DOS disk operating system DRAM dynamic RAM ECC error checking and correction EDO extended data output EGA Enhanced Graphics Adapter EPROM erasable and programmable ROM EVGA Enhanced Video Graphics Array F Fahrenheit FAX facsimile transmission FCC Federal Communications Co...

Page 4: ... loop p p peak to peak PPI programmable peripheral interface PROM programmable ROM QFP quad flat pack RAM random access memory RAMDAC RAM digital to analog converter RAS row address strobe RGB red green blue RGBI red green blue intensity ROM read only memory rpm revolutions per minute R read RTC real time clock R W read write S slave SCSI Small Computer System Interface SDRAM Synchronous Dynamic R...

Page 5: ...Controller 1 15 Plug and Play 1 17 NLX Chassis 1 17 ISA Bus 1 17 PCI Local Bus 1 17 PCI IDE Ports 1 18 Parallel Interface 1 18 Serial Interface 1 19 USB Interface 1 20 Infrared Interface 1 21 Graphics Capabilities 1 21 Accelerated Graphics Port 1 22 Graphics Controller 1 22 Motion Video Controller 1 22 Video Support 1 23 Integrated Audio 1 24 Diskette Drive 1 24 Hard Disk Drive 1 25 Power Supply 1...

Page 6: ...king and Repacking 2 1 Setup 2 2 System Controls 2 8 Power Button 2 8 Suspend Button 2 9 Reset Button 2 9 CD ROM Reader 2 9 The BIOS Setup Utility 2 11 When to Use Setup 2 12 How to Start Setup 2 12 How to Use Setup 2 13 Main Menu 2 14 Displayed Information 2 14 Language 2 14 System Time Date 2 14 Floppy Options 2 15 Hard Disk Pre Delay 2 15 Primary and Secondary IDE 2 15 Advanced Menu 2 17 PnP O ...

Page 7: ...it Menu 2 26 Maintenance Menu 2 26 SCSI Select Utility 2 27 BIOS Update Utility 2 27 Downloading the BIOS Update Utility 2 27 Using the BIOS Update Utility 2 29 Auto Insert Notification 2 29 LANDesk Client Manager 2 30 PC Health Indicator 2 30 Managing Workstations 2 31 PC Health Meter 2 31 PC Health Description 2 31 Inventory 2 32 DMI 2 32 Monitoring Capabilities 2 33 The Chassis Intrusion Notifi...

Page 8: ...sion Board Installation 3 8 Expansion Board Removal 3 10 System Board Options 3 11 Removing the System Board 3 12 Replacing the System Board 3 14 AGP Video Board Removal and Replacement 3 16 Removing an AGP Video Board 3 16 Replacing an AGP Video Board 3 17 DIMM Memory Module Upgrade 3 18 Checking System Memory 3 18 Removing a DIMM 3 19 Installing a DIMM 3 20 Data Storage Devices 3 21 Device Slots...

Page 9: ...3 41 Connecting a Parallel Printer 3 42 Connecting an RS 232C Device 3 43 Connecting a USB Device 3 44 Connecting an Optional External Wide SCSI Device 3 44 Section 4 Maintenance and Troubleshooting Online Services 4 2 NECCSD FaxFlash Service 4 2 NECCSD Bulletin Board System 4 3 E Mail Fax Technical Support Services 4 4 Internet 4 5 Maintenance 4 6 System Cleaning 4 6 Keyboard Cleaning 4 7 Mouse C...

Page 10: ...n Assignments System Board Connector Locations A 1 Riser Board Connector Locations A 3 Parallel Interface Connector A 5 Serial Interface Connectors A 6 Keyboard and Mouse Connectors A 7 Universal Serial Bus Connectors A 7 VGA Interface Connector A 8 Microphone In Connector A 9 Line In Connector A 9 Line Out Connector A 9 DIMM Connectors A 10 Storage Device Connectors A 12 Diskette Drive Connector ...

Page 11: ... Settings B 1 Password Clear CPU Speed Jumper B 2 BIOS Recovery Jumpers B 3 Hard Disk Drive Jumper Settings B 3 Seagate Medalist B 3 Quantum Fireball Stratus B 3 Seagate Barracuda B 4 Quantum Viking B 5 CD ROM Jumper Settings B 5 NEC 24X CD ROM Reader B 5 Lite ON 24X CD ROM Reader B 6 Goldstar 24X CD ROM Reader B 6 56 Kbps Fax Modem Board Jumper Settings B 6 Zip Drive Jumper Settings B 7 Tape Back...

Page 12: ...en 2 40 2 16 Installing Application Screen 2 40 2 17 Welcome Screen 2 42 2 18 Restore Mode Screen Custom 2 43 2 19 Partitioning the Hard Drive Screen 2 43 2 20 Format Mode Screen 2 44 2 21 Installing Application Screen 2 44 2 22 Partition Information Screen 2 45 2 23 FAT16 Partition Screen 2 46 2 24 Installing Application Screen 2 46 2 25 Welcome Screen 2 48 2 26 Restore Mode Screen Fix OS 2 49 2 ...

Page 13: ...Connectors 3 27 3 23 Power Cable Connectors 3 28 3 24 Connecting IDE Device Cables 3 29 3 25 Connecting 1 2 MB Diskette Drive Cables 3 30 3 26 Connecting Internal SCSI Device Cables 3 31 3 27 Removing the Front Panel 3 32 3 28 Locating the Blank Panel Tabs 3 33 3 29 Locating the Breakaway Blank Panel 3 34 3 30 Attaching the Device Rails 3 35 3 31 Inserting a Device 3 36 3 32 Aligning the Front Pan...

Page 14: ...tem Board 5 17 5 16 Removing the System Board Plastic Rail 5 18 5 17 Locating the Riser Board Screws 5 19 5 18 PowerMate Enterprise Pentium II Processor Based Desktop Series Illustrated Parts Breakdown 5 23 A 1 System Board External Connector Locations A 1 A 2 System Board Internal Connector Locations A 2 A 3 Riser Board Cable Connector Locations A 3 A 4 Board Connector Locations on the Riser Boar...

Page 15: ...gate Medalist EIDE Hard Disk Drive Specifications 1 36 1 21 2 1 GB Quantum Fireball ST Hard Disk Drive Specifications 1 37 1 22 3 2 GB Quantum Fireball ST Hard Disk Drive Specifications 1 38 1 23 4 3 GB Quantum Fireball ST Hard Disk Drive Specifications 1 39 1 24 6 4 GB Quantum Fireball ST Hard Disk Drive Specifications 1 40 1 25 4 5 GB Quantum Viking Ultra Wide SCSI 3 Hard Disk Drive Specificatio...

Page 16: ...3 Option Board Connectors A 4 A 4 Parallel Interface Pin Assignments A 5 A 5 Serial Interface Pin Assignments A 6 A 6 Keyboard and Mouse Pin Assignments A 7 A 7 Universal Serial Bus Connector Pin Assignments A 7 A 8 VGA Interface Connector Pin Assignments A 8 A 9 Microphone In Connector Pin Assignments A 9 A 10 Line In Connector Pin Assignments A 9 A 11 Line Out Connector Pin Assignments A 9 A 12 ...

Page 17: ...egment A 22 A 25 NLX Connector P1 Pin Assignments IDE Diskette Drive and Front Panel Segment A 26 A 26 NLX Connector JP2 Pin Assignments Supplemental Connector Segment A 31 A 27 Main Power Connector Pin Assignments A 32 A 28 Optional Power Connector Pin Assignments A 33 A 29 RJ 45 Connector Pin Assignments A 33 A 30 AUI Port Connector Pin Assignments A 34 ...

Page 18: ...pported The system is designed in conformance with NLX standards so the system board is free of internal cabling and secured in the chassis with a simple latch Build choices include IDE hard disk drives ranging from 1 0 GB to 6 4 GB and an ultra wide SCSI 4 55 GB hard disk drive System memory configurations range from 32 MB to 384 MB in 32 MB and as available 64 MB and 128 MB DIMM sticks Additiona...

Page 19: ...nnector 1 0 GB 2 1 GB 3 2 GB 4 3 GB or 6 4 GB IDE hard disk drive or 4 55 GB SCSI hard disk drive 1 44 MB diskette drive Yamaha OPL3 SA3 system integrated on the system board Chicony 104 keyboard Microsoft IntelliMouse The following hardware features are build to order choices stereo speakers 9 watt 24X CD ROM reader 56 6 Kbps fax modem board Creative Labs CT4335 sound board AWE 32 ATI XPERT Work ...

Page 20: ...ems SwapBox PCMCIA unit Seagate Travan 4 GB 8 GB Tape Backup device Figure 1 2 identifies the components lamps and controls on the front of the system Figure 1 3 identifies the connectors on the back of the system Figure 1 2 PowerMate Enterprise Desktop Front View ...

Page 21: ...d components and RJ 45 port CPU Pentium II 233 MHz MMX Pentium II 266 MHz MMX Pentium II 300 MHz MMX System RAM 32 MB minimum to 384 MB of SDRAM in 3 DIMM sockets Hard Disk Drive Seagate Medalist 1010 EIDE non Ultra DMA 1 0 GB ST31012A Quantum Fireball Stratus IDE Ultra DMA 33 2 1 GB ST21A011 02 B H 3 2 GB ST32A011 02 B H 4 3 GB ST43A011 02 C H 6 4 GB ST64A011 02 C H Seagate Barracuda Ultra Wide S...

Page 22: ...231H CD ROM Reader Lite ON Technology 24X LTN 242 Lucky Goldstar 24X CRD 8240B NEC 24X CDR1800A BR Fax Modem Board U S Robotics 56 6 Kbps Akita II 80 661787 02 Video Board ATI XPERT Work AGP 2X 4 MB or 8 MB Cirrus Logic DM 5465 2 MB Number Nine Revolution 3D w 4 MB EDO 8 MB or 12 MB SCSI Adapter Board Adaptec 2940 Ultra Wide SCSI Adapter Board Network Board 3COM 3C509B 3COM 3C905 TX Sound Board Cr...

Page 23: ...dd in boards One dedicated PCI slot One dedicated ISA slot One combination slot for either a PCI or an ISA add in board One 1 44 MB 3 5 inch high density diskette drive connector PS 2 style keyboard and mouse connectors 32 KB internal dual write back cache integrated on the MMX processor Pipelined 32 bit addressing 64 bit data From 32 MB to 384 MB SDRAM upgradeable with 16 MB 32 MB 64 MB or 128 MB...

Page 24: ...system 2 PS 2 style mouse PS 2 style keyboard Bi directional Enhanced Parallel Port EPP and Enhanced Capabilities Port ECP support for a parallel printer Serial devices through two buffered 16C550 UART serial ports supporting up to 115 2 KB per second One USB device Speaker and microphone line in line out microphone in Table 1 2 lists the major chips on the system board See Appendix A Connector Pi...

Page 25: ... specification with data transfer rates up to 133 MHz fully synchronous minimum latency PCI bus interface compliant with PCI specification with PCI to DRAM access greater than 100 MB per second 82371AB PCI ISA IDE Xcelerator PIIX4 Functions as a PCI to ISA bridge PCI IDE functionality a USB controller integrated dual channel enhanced IDE interface with support for Ultra DMA 33 enhanced DMA control...

Page 26: ...iation enabled link partner Glueless interface to T4 PHY for combo T4 TX solution with single magnetics Remote wake up controller The Remote Wake Up controller device performs the Wake On LAN functions of the system board through the on board LAN subsystem When the computer is turned off the Remote Wake Up controller and the 82555 PHY remain powered by a 5V standby voltage The device monitors netw...

Page 27: ...ard The BIOS provides the Power On Self Test POST the system Setup program a PCI and IDE auto configuration utility and BIOS recovery code The system BIOS is always shadowed Shadowing allows any BIOS routine to be executed from fast 32 bit DRAM on the system board instead of from the slower 8 bit flash device NEC s Flash ROM allows fast economical BIOS upgrades The Flash ROM is a reprogrammable EP...

Page 28: ...KB ECSD Plug and Play configuration and DMI F9000 F9FFF 4 KB Reserved for BIOS F8000 F8FFF 4 KB OEM logo or Scan User Flash E8000 F7FFF 64 KB POST BIOS E0000 E7FFF 32 KB POST BIOS Available as UMB C8000 DFFFF 96 KB Available HI DOS memory open to ISA and PCI bus A0000 C7FFF 160 KB Video memory and BIOS 9FC00 9FFFF 1 KB Extended BIOS data moveable by memory manager software 80000 9FBFF 127 KB Exten...

Page 29: ...ed board configuration 0080 008F PIIX4 DMA page registers 00A0 00A1 PIIX4 Interrupt controller 2 00B2 00B3 APM control 00C0 00DE PIIX4 DMA controller 2 00F0 Reset numeric error numeric data processor 0170 0177 Secondary IDE channel 01F0 01F7 Primary IDE channel 0200 0207 Audio Game port 0220 022F Audio Sound Blaster compatible 0240 024F Audio Sound Blaster compatible alternate 0278 027F Parallel p...

Page 30: ... VGA 03D4 03D5 Video VGA 03DA Video VGA 03E8 03EF COM3 03F0 03F5 Floppy channel 1 03F6 Primary IDE channel command port 03F7 write Floppy channel 1 command 03F7 bit 7 Floppy disk change channel 1 03F7 bit 6 through 0 Primary IDE channel status port 03F8 03FF COM1 04D0 04D1 Edge level triggered 0530 0537 Windows sound system 0604 060B Windows sound system LPTn 400h ECP port LPT n base address 400h ...

Page 31: ...ists of three sockets The DIMM memory sockets accept 168 pin 64 bit non parity 16 32 64 and 128 MB DIMMs 64 MB and 128 MB as available Table 1 5 lists the supported DIMMs Table 1 5 Memory Configurations DIMM Size Type Configuration Technology 16 MB CAS Latency 2 SDRAM 2 Mbit x 64 bit 16 Mbit 32 MB CAS Latency 2 SDRAM 4 Mbit x 64 bit 16 Mbit 64 MB CAS Latency 2 SDRAM 8 Mbit x 64 bit 64 Mbit 128 MB ...

Page 32: ...es from a remote peer or server through LANDesk Client Manager v 3 0 When ranges for temperature or voltage are exceeded an interrupt is activated The hardware monitor component connects to the ISA bus as a 8 bit I O mapped device Interrupt Controller The interrupt controller operates as an interrupt manager for the entire system environment The controller accepts requests from peripherals issues ...

Page 33: ...ailable IRQ06 Diskette Drive Controller IRQ07 Parallel Port 1 IRQ08 Real time clock IRQ09 User available IRQ10 User available SCSI board for SCSI configurations IRQ11 Available used by network board if present IRQ12 Mouse IRQ13 Reserved Math Coprocessor IRQ14 Primary IDE IRQ15 Secondary IDE In Plug and Play systems these interrupts are typical but may vary by configuration DMA settings are given i...

Page 34: ...system extremely easy to access upgrade and repair ISA Bus The system board uses the ISA bus for transferring data between the processor and some I O peripherals and expansion boards The ISA bus supports 16 bit data transfers and typically operates at 8 MHz ISA expansion slot connector pin assignments are provided in Appendix A PCI Local Bus The 32 bit PCI bus is the primary I O bus for the system...

Page 35: ...he system board Port specifications conform to the IBM PC standards The port supports Enhanced Capabilities Port ECP and Enhanced Parallel Port EPP modes for devices that require ECP or EPP protocols The protocols allow high speed bi directional transfer over a parallel port and increase parallel port functionality by supporting more devices The BIOS has automatic ISA printer port sensing that wor...

Page 36: ...ts of I O addresses and interrupt levels for the two channels are given in Table 1 9 and Table 1 10 Note that COM2 is disabled by default The interrupt levels are selectable via the BIOS Setup utility and include IRQ3 IRQ4 IRQ10 and IRQ11 Software selectable base addresses are 3F8h 2F8h 3E8h and 2E8h If serial ports are reconfigured to share an interrupt verify that the software and hardware added...

Page 37: ... even parity Serial interface signals are output through the system board s 9 pin D subconnectors The connectors are located at the rear of the system unit Pin locations for the serial interface connector are shown in Appendix A USB Interface The Universal Serial Bus USB port allows new Plug and Play serial devices to be added without having to open the system One USB device may be plugged into th...

Page 38: ...erial Port B submenu and set Serial Port B Mode to IrDA Graphics Capabilities The system supports accelerated graphics port AGP and PCI graphics boards A PCI graphics board installs in one of the computer s PCI expansion slots An AGP graphics board installs in the system board s AGP connector The following graphics boards are available from NECCSD ATI XPERT Work AGP 2X graphics board This board co...

Page 39: ...d installed in the AGP connector attach the display monitor to the board s VGA compatible connector on the rear panel Graphics Controller The graphics controller is specifically designed for graphics intensive operations including 3D and 2D effects texture mapping text and color pixel amplification and video acceleration The controller minimizes bus traffic by off loading the tasks normally perfor...

Page 40: ...00 1600 x 1200 85 85 85 85 75 K Thousand M Millions Table 1 12 ATI XPERT Work 3D Display Modes Frame Buffer Screen Resolution Color Depth bits pixel Front Buffer MB Back Buffer MB Z Buffer MB 4 640 x 480 16 0 59 0 59 0 59 4 640 x 480 32 1 17 1 17 0 59 4 640 x 480 16 0 92 0 92 0 92 8 1024 x 768 32 3 00 3 00 1 50 8 1280 x 1024 16 2 50 2 50 2 50 The Cirrus Logic DM 5465 AGP video board supports the f...

Page 41: ...and volume control functions The sound system is standard and features the following Yamaha OPL3 SA3 chip integrated on system board digital audio and analog mixing functions including stereo analog to digital and digital to analog converters analog mixing anti aliasing and reconstruction filters line and microphone level inputs digital audio compression and full digital control of mixer and volum...

Page 42: ...ion procedures in Section 3 when installing optional devices Connector locations are given in Appendix A Jumper settings are given in Appendix B Hard disk drive specifications are given in Table 1 20 through Table 1 26 POWER SUPPLY The power supply is mounted inside the system unit It supplies power to the system board option boards diskette drives hard disks CD ROM reader keyboard mouse and other...

Page 43: ...indow 95 operating system Systems running the Windows NT 4 0 operating system must be configured for COM2 and IRQ5 See Appendix B for Windows NT jumper settings Fax modem board specifications are provided in Table 1 30 VIDEO BOARD Some systems come with a Number Nine Revolution III PCI video board installed in a PCI expansion slot The board provides an integrated advanced MPEG graphics and video a...

Page 44: ... 72 Hz and 75 Hz 640 by 480 pixels 16 256 64K 16 8 million colors 56 Hz 60 Hz 72 Hz and 75 Hz Video Playback The video board s advanced video playback acceleration provides full screen playback of MPEG and AVI video clips The graphics engine delivers a full screen smooth display of motion video data up to 30 frames per second fps Video Compression Decompression CODEC support includes MPEG Video fo...

Page 45: ...II cards or one Type I II card and one Type III card The unit supports ISA Plug and Play and allows cards of mixed voltage to be used in the same system PC cards can provide the system with memory storage fax modem capabilities video capabilities or a serial port interface The PCMCIA driver enables full floppy disk or hard disk emulation on flash cards compatible with all compression and PC utilit...

Page 46: ...OARD Some systems come with a Creative Labs AWE 32 sound board in an expansion slot The board incorporates the EMU 8000 Sound Engine for 32 voice polyphony for wave table audio SoundFont technology allows the creation of customized musical instruments and sound effects Clear realistic three dimensional sound is supported with the Creative 3D Stereo Enhancement technology Specifications for the sou...

Page 47: ...s transferring data up to 133 MB second The SCSI adapter board is compatible with all major operating systems including SCSI 1 SCSI 2 and SCSI 3 peripherals and industry standard application software The BIOS resident SCSISelect configuration utility eliminates the need to handle jumpers or terminators while adding peripherals All configuration and terminator settings are controlled via the keyboa...

Page 48: ...FICATIONS System specifications are found in Table 1 13 through Table 1 39 Table 1 13 System Board Specifications Feature Specification System Board Intel NX440LX with AGP connector and integrated audio 3 PCI 1 ISA and 1 shared board slot Processor Pentium II 233 MHz MMX 266 MHz MMX or 300 MHz MMX Cache Memory 32 KB of primary cache 16 KB data 16 KB instruction integrated in the MMX processor 512 ...

Page 49: ...ty VDE 0871 6 78 Class B emissions Table 1 15 Riser Board Specifications Feature Specification Riser Board Features NLX compatible Support for a total of four IDE devices 40 pin connectors One PCI slot One shared PCI ISA slot One ISA slot System board slot Industry Standard Interfaces Two PCI IDE connectors primary and secondary Diskette drive connector Feature connector supplies power and signal ...

Page 50: ...ristics Vin 115 V or 230 V as appropriate Ta 25 Thermal stabilization 1 hour minimum Physical Features Length 4 53 inches Width at head 2 25 inches Width at hips 2 6 inches Height 1 52 inches Weight 170 grams 1 20 grams Temperature Range Operating 5 to 35 C Storage 20 to 60 C Table 1 17 Keyboard Specifications Feature Specification Keyboard Chicony KB 6923 Dimensions Width 19 0 inches 48 3 cm Dept...

Page 51: ...ible slot One 3 1 2 inch internal slot Expansion Board Slots Three slots one 8 16 bit ISA slot one 32 bit PCI slot one shared PCI ISA slot Peripheral Interface rear panel PS 2 style keyboard connector PS 2 style mouse connector Two RS 232C serial ports Parallel printer port VGA monitor port One universal serial bus port Three audio connectors Front Panel Power button reset button and suspend butto...

Page 52: ...40 KB 256B 16 Sec 320 KB 128B 16 Sec Data Transfer Rate High density mode 500 250 Kbit sec Normal density mode 250 125 Kbit sec Disk Speed 300 rpm Number of Tracks 160 80 tracks x 2 sides Maximum Bit Density High density mode 17434 8717 BPI Normal density mode 8717 4359 BPI Seek Time 3 ms Head Setting Time 15 ms Tracks per Inch 135 TPI Recording Mode MFM FM General Specifications Temperature Opera...

Page 53: ... per cylinder 3 Performance Seek times Track to track 2 0 ms typical Average read write 12 5 ms typical 14 5 ms max Maximum read write 22 0 ms typical 23 0 ms max Data transfer rate Buffer to disk 87 8 Mb sec max Buffer to host 33 3 Mb sec max Interleave 1 1 Buffer Size 128 KB Power 5Vdc 12Vdc Temperature non condensing Operating 5 to 55 C 41 to 131 F Non operating 40 to 65 C 40 to 149 F Humidity ...

Page 54: ...ty 1115 Mbits sq in Performance Seek times Read on arrival 10 0 ms typical 12 0 ms max Track to track 2 0 ms typical Average write 11 0 ms typical 13 0 ms max Full stroke 20 0 ms typical 24 0 ms max Data transfer rate Disk to read buffer 70 Mb sec min 119 Mb sec max Read buffer to IDE bus PIO Mode with IORDY 16 7 MB sec max Read buffer to IDE bus Ultra ATA Mode 33 Mb sec max Buffer Size 128 KB Pow...

Page 55: ...y 1230 Mbits in sq Performance Seek times Read on arrival 10 0 ms typical 12 0 ms max Track to track 2 0 ms typical Average write 11 0 ms typical 13 0 ms max Full stroke 20 0 ms typical 24 0 ms max Data transfer rate Disk to read buffer 78 Mb sec min 132 Mb sec max Read buffer to IDE bus PIO Mode with IORDY 16 7 MB sec max Read buffer to IDE bus Ultra ATA Mode 33 Mb sec max Buffer Size 128 KB Powe...

Page 56: ...y 1115 Mbits in 2 Performance Seek times Read on arrival 10 0 ms typical 12 0 ms max Track to track 2 0 ms typical Average write 11 0 ms typical 13 0 ms max Full stroke 20 0 ms typical 24 0 ms max Data transfer rate Disk to read buffer 70 Mb sec min 119 Mb sec max Read buffer to IDE bus PIO Mode with IORDY 16 7 MB sec max Read buffer to IDE bus Ultra ATA Mode 33 Mb sec max Buffer Size 128 KB Power...

Page 57: ...ty 1230 Mbits in 2 Performance Seek times Read on arrival 10 0 ms typical 12 0 ms max Track to track 2 0 ms typical Average write 11 0 ms typical 13 0 ms max Full stroke 20 0 ms typical 24 0 ms max Data transfer rate Disk to read buffer 78 Mb sec min 132 Mb sec max Read buffer to IDE bus PIO Mode with IORDY 16 7 MB sec max Read buffer to IDE bus Ultra ATA Mode 33 Mb sec max Buffer Size 128 KB Powe...

Page 58: ... sector 512 Performance Seek times Track to track 1 0 ms typical Average read write 8 ms typical 9 ms max Average latency 4 17 ms Data transfer rate Buffer to disk 139 Mb sec burst Buffer to host 40 Mb sec Interleave 1 1 Buffer Size 512 KB Power 5Vdc 12Vdc Temperature non condensing Operating 0 to 55 C 41 to 131 F Non operating 40 to 75 C 40 to 149 F Humidity non condensing Operating 5 to 85 rh No...

Page 59: ... Seek times Track to track 1 0 ms typical 1 8 ms max Average read write 9 4 ms typical 10 4 ms max Average latency 4 17 ms Data transfer rate Buffer to disk 17 5 Mb sec burst Buffer to host 40 Mb sec Interleave 1 1 Buffer Size 512 KB Power 5Vdc 12Vdc Temperature non condensing Operating 0 to 50 C 41 to 131 F Non operating 40 to 75 C 40 to 149 F Humidity non condensing Operating 5 to 90 rh Non oper...

Page 60: ...Noise Ratio 70 dB typical Headphone Level 0 6 Vrms at 1 Khz 33 Ohm Load Front Panel Power On Busy LED Open close Stop Button Play skip Button Volume Control Stereo Headphone Jack Emergency Eject Hole Rear Panel IDE Interface Analog Digital Audio Outputs Power Input Mode Select Jumper Power Startup current Seek power typical Operating power typical Idle mode power typical Standby mode power typ Sle...

Page 61: ...r Rate Sustained Data Transer Rate 1X 24X max 150 Kbytes sec 3 600 Kbytes sec Data Transfer Rate Burst ATAPI 16 67 Mbytes sec PIO mode 4 16 67 Mbytes sec MULTI DMA mode 2 Average Access Time 1 3 Stroke Full Stroke 90 ms typical max 24X 110 mx typical max 24X including latency 160 ms typical max 24X 180 mx typical max 24X including latency Random Access 90 ms typical max 24X 110 mx typical max 24X ...

Page 62: ...le Session Photo CD Rotation Speed 12X 24X 1X 6360 to 3680 rpm variable 530 to 230 rpm variable Access Time Full Stroke Random Stroke 160 msec typical average 400 seeks 95 msec typical average 500 random access Spin Up Time 4 sec max Spin Down Time 4 sec max General Specifications Capacity 656 MB Mode 1 748 MB Mode 2 Blocks disc 336 150 User Data Block 2048 Bytes Mode 1 and Mode 2 Form 1 2336 Byte...

Page 63: ...V 21 Fax Standards EIA 578 Class 1 Fax EIA 592 Class 2 0 Fax Table 1 31 Number Nine Video Board Specifications Feature Specification Video Board Number Nine Revolution 3D Video Board Features Controller S3 ViRGE DX Bus Type PCI 2 1 Compliant Memory 4 MB EDO DRAM Horizontal Sync Signals 31 5 KHz 115 KHz Vertical Refresh 60 Hz 150 Hz Maximum Dot Pixel Rate 170 MHz Connectors DB 15 with DDC support V...

Page 64: ...rfaces Telephone Answering Device TAD Interface Modem Blaster Pro MB_PRO Interface Stereo Digital Analog Mixer Output mixing of all sources Input mixing sources synthesized music microphone line in CD Audio Multiple source recording and Left Right channels swappable 32 level volume control on Digitized sound synthesized music microphone CD audio line in master volume 4 level volume control of PC s...

Page 65: ...nd 8 KB RAM on one chip IEEE 802 3 and 802 3u compliant PCI 2 1 compliant Dimensions L x W 3 375 in x 4 75 in Operating Ranges Temperature 32 to 158 F 0 70 Humidity 10 90 non condensing Altitude to 9800 ft Power Power Requirements 5V 5 at 650 mA max Table 1 34 3COM 3C509B COMBO Network Board Specifications Feature Specification Network Board 3COM 3C509B COMBO Features IEEE 802 3I 10BASE T and Ethe...

Page 66: ...T interface card connecting to a 3 5 inch drive bay with twin PC Card sockets Card Sockets 2 Card Configurations Two Type I II cards or One Type I II card and one Type III card Controller ExCA compatible PCMCIA VG469 controller Intel register step B compatible Software SwapFtl Flash Filing system driver enabling full floppy disk or hard disk emulation on flash cards compatible with all compression...

Page 67: ...ing Method Serpentine Recording Format QIC 3095 MC Recording Code 1 7 RLL Error Recovery Reed Solomon ECC Head Configuration Wide write narrow read Recording Media 900 Oe 740 Travan TR 4 Cartridge Size 3 2 in x 2 4 in x 0 4 in 81 mm x 61 mm Data Density 67 733 bpi Tracks 72 data tracks one directory track Synchronous Transfer Rate Burst 5 MBytes sec maximum Asynchronous Transfer Rate Burst 5 MByte...

Page 68: ...art Stop Time 3 2 seconds General Specifications Removable Zip Cartridge Capacity 100 MB formatted Error Correction Reed Solomon Height 1 00 in 25 4 mm Width 3 99 in 101 4 mm Depth 6 44 in 163 6 mm Weight 13 2 ounces 374 22 grams Relative Humidity Noncondensing 10 to 80 operating Operating Temperature 10 C to 32 C Table 1 39 Speaker Specifications Feature Specification Speakers Altec 9 watt ASC 90...

Page 69: ...n on a sturdy surface and carefully unpack the system Note how each item was packaged and how it was arranged in the carton Save all packaging materials and the shipping carton The carton contains system unit with a 3 1 2 inch 1 44 MB diskette drive and a hard disk drive in some configurations a video board sound board fax modem board network board and or SCSI host adapter board in some systems a ...

Page 70: ... selector switch to 115V U S and Canada or 230V and plug the power cord into the system power socket see Figure 2 1 NOTE The correct AC input voltage must be properly set Select the appropriate voltage with the voltage selector switch located at the rear of the system Figure 2 1 Voltage Selector Switch ...

Page 71: ...one of the expansion slots Figure 2 2 Peripheral Connections 3 If the system comes with a fax modem board connect it to the telephone line as follows Unplug the telephone from the telephone jack on the wall Plug the telephone cable that comes with the system into the line jack on the system see Figure 2 3 and into the telephone jack on the wall Plug the cable on the telephone into the phone jack o...

Page 72: ...2 4 Setup and Operation 4 If the system comes with 9 watt speakers connect them by following these steps see Figure 2 4 Figure 2 4 Nine Watt Speaker ...

Page 73: ... Operation 2 5 Locate the left speaker and its attached speaker cable Insert the left speaker connector into the SPKR OUT jack on the rear of the right speaker see Figure 2 5 Figure 2 5 Right Speaker Connections ...

Page 74: ...ght speaker Insert the other end of the cable into the Line Out jack on the rear of the system unit See Figure 2 6 for audio connector locations on the system board See Figure 2 7 for audio connector locations if the system has a sound board Figure 2 6 Audio Connectors on the System Board Figure 2 7 Audio Connectors on a Sound Board ...

Page 75: ...ust the controls on the front of the right speaker as required 5 Connect the system to the network If the network connector on the system board is being used connect an RJ 45 compatible connector to it see Figure 2 2 If a network board is installed in the system connect the network connector to the network board Depending on the type of board and the type of network connection the connector may lo...

Page 76: ...Section 2 Setup and Operation igure 2 2Figure 2 3 Figure 2 4 Figure 2 5 Figure 2 6 Figure 2 7 Figure 2 8 ...

Page 77: ...es into its Power On Self Test POST and checks system components While the POST is taking place press F2 to go into the BIOS Setup utility Press Esc to see the POST If neither key is pressed an NEC screen displays until POST has completed One beep indicates that the system has successfully completed its power on test If a problem occurs a series of beeps may sound If this happens repeatedly after ...

Page 78: ...ing Windows 95 the system is prevented from entering Suspend mode Reset Button Press the reset button see Figure 2 9 to manually restart the system when it does not respond to keyboard commands CD ROM READER A twenty four X speed CD ROM reader may come pre installed in the system The reader is set as a master device and is connected to the secondary PCI IDE port on the riser board Specifications f...

Page 79: ...ose button is pressed emergency eject hole in the front panel for manually opening the CD tray if power is lost Insert a straightened paper clip into the hole about an inch until the tray opens Figure 2 10 Basic CD ROM Reader Controls and Indicators The CD ROM reader shown in Figure 2 10 may look different from the one installed in the computer To load a disc in the CD ROM reader follow these step...

Page 80: ...em parameters for the configuration Unless you add optional hardware you do not need to run Setup to operate the system However you might wish to run the Setup utility to set features that customize the system such as security features System configuration information is stored in nonvolatile memory A nonvolatile memory device retains its data when system power is turned off Nonvolatile memory in ...

Page 81: ...tain system operating parameters such as boot device sequence and keyboard parameters configure system connections for peripherals such as the diskette drive hard disks and devices connected to the printer port and serial ports customize the system with security features such as passwords diskette drive restriction virus check reminder and system backup reminder set system parameters in the event ...

Page 82: ...r selections or exit the current menu The following table describes the navigation keys Table 2 1 Navigation Keys Key Function F1 Provides help for the parameter field being displayed Esc Exits the menu Enter Executes Command or Selects submenu or arrow keys Moves cursor up and down or arrow keys Selects next menu Changes values F9 Loads the Default Configuration values for this menu F10 Save and ...

Page 83: ...re not available Explanations of each menu item follow Displayed Information The following information is displayed in the Main menu These fields are read only and cannot be changed Processor type Processor speed Cache RAM Total Memory BIOS version Language The installed language appears in the Setup and BIOS text strings English US is the default and French is the other choice System Time Date Us...

Page 84: ...this field according to the amount of time the hard disk drive takes to spin up The default is 9 seconds available settings are Disabled 3 6 9 12 15 21 and 30 seconds Primary and Secondary IDE The Primary and Secondary IDE Master and Slave settings control the following types of devices hard disk drives CD ROM drives ATAPI compliant removable devices The computer comes with the hard disk drive dri...

Page 85: ...type The following options are available Auto automatically configures the device User prompts the user to fill in the remaining fields CD ROM configures a CD ROM device IDE Removable configures a removable IDE device such as a tape drive or Zip drive ATAPI Removable configures a removable storage device that uses the AT attachment packet interface ATAPI standard None indicates that no device is s...

Page 86: ...puter s operating system is configured to use Plug and Play devices Choose Yes if you are using a system that has Plug and Play The default is Yes for Windows 95 systems For systems without Plug and Play such as Windows NT 4 0 this field is set to No Reset Configuration Data Use this setting to clear CMOS by selecting Yes and rebooting if the system parameters get corrupted The default is No Memor...

Page 87: ...wing list includes the available memory blocks C800 CBFF CC00 CFFF D000 D3FF D400 D7FF D800 DBFF DC00 DFFF Memory Hole The default setting for this parameter is Disabled When set to Enabled this parameter turns system RAM off to free address space for use with an option card When enabled memory choices are Conventional or Extended Either a 128 KB conventional memory hole starting at 512 KB or a 1 ...

Page 88: ... if you want to choose a specific address for the serial port The following options become available Base I O address Available addresses include 3F8h Serial Port A default 2F8h Serial Port B default 3E8h and 2E8h Interrupt Available IRQs include IRQ4 Serial Port A default and IRQ3 Serial Port B default Serial Port B Mode If you are using an IrDA device the Serial Port B Mode field should be IrDA ...

Page 89: ...include DMA 1 the default DMA 3 and DMA 5 This field is only displayed when the Parallel Port Mode is set to ECP Floppy Disk Controller This field enables the diskette drive interface connector on the riser board Choices include Enabled the default or Disabled IDE Controller The Primary and Secondary IDE Controller fields enable the IDE interface connectors on the riser board Choices include Both ...

Page 90: ... key can be held down before the character repeats The higher the number the longer the delay Options include 1 4 1 2 3 4 or 1 second The default is 1 2 second Video Configuration The Video Configuration submenu includes the Palette Snooping field This option enables card snoop also called RAMDAC shadowing write cycles to the ISA video card s palette registers This field can be either Enabled or D...

Page 91: ... Password and Supervisor Password are Enabled only the Supervisor Password gives you full access to all Setup fields Set User or Supervisor Password The password fields allow you to enable a user level password or supervisor level password during POST and to enter Setup Use the following procedure to set a password 1 Using the arrow keys select Security from the menu bar The Security menu appears ...

Page 92: ... not appear on the screen Enter the password carefully If you enter the password incorrectly the system does not boot You have three chances to enter the correct password After the third unsuccessful attempt you must reboot the system and try again NOTE If you forgot the password you must clear the password by setting a jumper on the system board see Clearing The Password in Appendix B Once you cl...

Page 93: ...ecting Enabled also allows you to further configure the Power Management options Inactivity Timer This field sets the length of time before the computer powers down various system devices Choices for inactivity time periods include Off 5 10 20 the default and 30 minutes or 1 or 2 hours Hard Drive When this field is enabled the hard disk drive is powered down during periods of inactivity Choices in...

Page 94: ...enabled Quick Boot Mode This field allows the system to skip certain tests while booting This will decrease the time needed to boot the system The default setting for this field is Enabled Scan User Flash Area The field allows the BIOS to scan the Flash ROM Selectable parameters for this field are Disabled and Enabled The default is Disabled Boot Order These fields allow you to set the order in wh...

Page 95: ...em If not the BIOS uses the factory default settings Discard Changes Choose this option if you wish to discard any changes made in the current session but want to continue to enter new changes Maintenance Menu The Maintenance menu only appears when the system board has been jumpered for Configure mode See Appendix A for system board jumper settings When the system is restarted in Configure mode th...

Page 96: ... BIOS with a BIOS flash diskette which contains the latest version of the BIOS code The diskette can be obtained from NEC Computer Systems Division or the latest BIOS can be downloaded from the NECCSD Bulletin Board System BBS onto a diskette Use the following procedure to access the BBS for the latest version of the BIOS Update utility The procedure for flashing the BIOS with a flash diskette is ...

Page 97: ... and password Press Enter after each 9 Follow the screen prompts until the Main menu is displayed 10 At the Main menu press J to join a conference Select Conference 1 for the desktop conference 11 From the Main menu select F and Enter for the File menu 12 At the File menu select F for a list of downloadable files Follow the prompts to select a file for downloading If downloading a BIOS update util...

Page 98: ...system on a CD as soon as the CD is inserted The CD ROM reader program icon need not be clicked to start the CD Use the following procedure to disable Auto Insert Notification This allows power management features to function 1 From the desktop click My Computer with the right mouse button 2 Click Properties from the menu box The system properties box appears 3 Click the Device Manager tab 4 Doubl...

Page 99: ...o change password on a local machine or enable disable the serial ports printer or diskette drive from the local machine or by a system administrator from a remote machine back up and restore system configuration files back up system and application software using the NEC Auto Backup utility troubleshoot receive notice of system events for example if the system is running low on memory you are not...

Page 100: ...d You are required to fix the problem immediately A yellow light or noncritical system event requires that you monitor the situation It may be a problem that could get worse and become a critical event A green light indicates everything is working fine with the system PC Health Description The description of PC health is determined by monitoring various system components for threshold levels Some ...

Page 101: ...on edit user information and create or restore file snapshots DMI As a part of the LANDesk Client Manager the Desktop Management Interface DMI is the standard interface used to manage system components on the computer Examples of system components are network interface cards and software applications System components provide a Management Information Format MIF file to be DMI compliant The informa...

Page 102: ...nd chassis state Interrupts can be detected when out of range conditions occur User prompts are displayed to alert the user to a potentially harmful condition The Chassis Intrusion Notification Feature LANDesk Client Manager allows you to monitor the system against chassis intrusion Whenever the chassis is opened LANDesk Client Manager logs the intrusion and reports the incident in a screen messag...

Page 103: ...ive NEC Auto Backup can also do regularly scheduled backups and scan files for viruses during a backup operation NOTE For the NEC Auto Backup utility to work Cheyenne Backup must be preconfigured See the NEC Auto Backup utility Read Me file for information about Cheyenne Backup NEC SELECT INSTALL CD The following procedures for using the NEC Select Install CD that ships with the system replace the...

Page 104: ...tore the operating system Auto or Custom If there is a catastrophic system failure use the OS restore to repartition and reformat the hard disk and restore the operating system Using the program is the first phase of a full system restore After restoring the OS continue with a Selective Application Restore See the section called Rebuilding the Hard Disk and Restoring the Operation System and under...

Page 105: ...tem The following sections explain how to use the NEC Select Install CD to rebuild and restore the system See Auto Rebuild and Restore to repartition and reformat the hard disk with the OS restore See Custom Rebuild and Restore for more options when you repartition and or reformat the hard disk with the OS restore After performing an OS restore that also repartitions and or reformats the hard disk...

Page 106: ...e following figure NOTE For systems with a SCSI hard disk drive a Boot Diskette is included in addition to the Select Install CD Boot the system using this diskette Then insert the CD Figure 2 12 Welcome Screen 2 Click Continue to continue or Exit to exit the program A License Agreement screen appears with three options Back Reject and Accept The Back button returns you to the Welcome screen The R...

Page 107: ...d restore process for users who want more control of restore functions The Fix OS button selects a restore process that reinstalls the operating system but leaves the applications and data files intact for systems running the Windows 95 operating system This button does not appear if you are running the Windows NT operating system Figure 2 13 Restore Mode Screen Auto NOTE Click Custom or Auto to r...

Page 108: ...n Table FAT type you want to use for the operating system restore Click Back to return to the Operating Mode screen Click FAT 16 to select the FAT16 allocation table currently recommended for Windows 95 systems with older software Click FAT 32 to select the FAT32 allocation table available for Windows 95 systems only NOTE Some older software may not work in a Windows 95 system configured for FAT 3...

Page 109: ...e 2 15 FAT16 Partition Screen 7 If you click Continue the system performs FDISK using the FAT type you selected and reboots the system After the reboot all partitions are formatted When all the partitions have been formatted the OS loads from the CD The Installing Applications screen appears as shown below This screen also displays the version of Windows OS being installed Figure 2 16 Installing A...

Page 110: ...tioning and or reformatting the hard disk boot the system from the Select Install CD When the system boots from the CD it automatically loads the MS DOS based Operating System Restore program CAUTION If possible back up data before performing an OS restore Follow these steps to perform a customized restore of the original factory installed operating system using OS Restore 1 Power on or restart th...

Page 111: ...ore Mode screen appears see the following figure with four options Back Auto Custom and Fix OS The Back button returns you to the License Agreement screen The Auto button selects a restore process designed for basic users who require limited manual control of restore functions The Custom button selects a more advanced restore process for users who want more control of restore functions The Fix OS ...

Page 112: ... the following figure Figure 2 18 Restore Mode Screen Custom After you click Custom the integrity of the system s existing FAT table is verified If the table is functional a Partitioning the Hard Drive screen appears with options allowing you to retain the present partition structure or partition the hard disk using FAT16 or FAT32 Figure 2 19 Partitioning the Hard Drive Screen NOTE If the existing...

Page 113: ...l hard disk format Click Exit to terminate the restore process Figure 2 20 Format Mode Screen 6 After you select the type of hard disk format you want to do Quick or Full the Formatting Drive s screen appears with a status bar showing the progress of the formatting After the disk has been reformatted the Installing Applications screen appears indicating the status of the restore process as the ope...

Page 114: ...tion Information screen has three options and lets you select the File Allocation Table FAT type you want to use for the operating system restore Click Back to return to the Operating Mode screen Click FAT 16 to select the FAT16 allocation table currently recommended for Windows 95 systems with older software Click FAT 32 to select the FAT32 allocation table available for Windows 95 systems only N...

Page 115: ...6 Partition Screen If you click Continue the system performs FDISK using the FAT type you selected and reboots the system After the reboot all partitions are formatted When all the partitions have been formatted the OS loads from the CD The Installing Applications screen appears as shown below This screen also displays the version of Windows OS being installed Figure 2 24 Installing Application Sc...

Page 116: ...e for systems running the Windows 95 operating system boot the system from the Select Install CD When the system boots from the CD it automatically loads the MS DOS based Operating System Restore program CAUTION If possible back up data before performing an OS restore Follow these steps to restore only the operating system without repartitioning or reformatting the hard disk 1 Power on or restart ...

Page 117: ...ore Mode screen appears see the following figure with four options Back Auto Custom and Fix OS The Back button returns you to the License Agreement screen The Auto button selects a restore process designed for basic users who require limited manual control of restore functions The Custom button selects a more advanced restore process for users who want more control of restore functions The Fix OS ...

Page 118: ...nstalling the operating system see Rebuilding the Hard Disk and Restoring the Operating System Figure 2 26 Restore Mode Screen Fix OS 4 Click Fix OS to do a basic operating system restore After you click Fix OS the Fix OS screen appears as shown in the following figure Figure 2 27 Fix OS Screen The Fix OS screen has two options Back and Continue Click Back to return to the License Agreement screen...

Page 119: ... appears 6 Remove the CD from the CD tray Remove the Boot Diskette if the system being restored has a SCSI hard disk drive 7 Click OK to reboot 8 If one or more Version Conflict dialog boxes appear press Yes in response to the Do you want to keep this file message s 9 Enter the user name and registration number where indicated in the next dialog box 10 In the Date Time Properties dialog box enter ...

Page 120: ...ive Application Restore takes place once the Windows OS is running and lets you choose the application software to reinstall Use this program to restore selected applications from the CD after rebuilding the hard disk or at any time to reinstall a software package that came with the computer Follow these steps to install the applications for the system 1 With the operating system running place the...

Page 121: ...ation files reload sequentially and a progress bar appears for each application selected 4 When all the applications have finished installing remove the CD 5 Click Restart Computer to reboot and ensure that the installation process completes successfully This completes the Selective Application Restore procedure NOTE After the Selective Application Restore process completes you may reinstall any o...

Page 122: ... must be performed using the NEC Select Install CD first boot the system from the bootable diskette This might be necessary for example if the system does not boot from the hard disk drive The bootable diskette comes with all systems that have a SCSI hard disk drive After the system boots proceed with the NEC Select Install procedure described above ...

Page 123: ...ptions are installed Figure 3 1 Inside the System Unit NOTE The expansion slots may contain a fax modem board a video board a sound board a network board PCMCIA adapter board and or a SCSI adapter board All internal option installation procedures require the removal of the system unit cover Procedures for removing the cover are included in this section For procedures on installing external options...

Page 124: ...ning and caution WARNING Before removing the system unit cover turn off the power and unplug the system power cable Power is removed only when the power cable is unplugged CAUTION Electrostatic discharge can damage computer components Discharge static electricity by touching a metal object before removing the system unit cover Static electricity and improper installation procedures can damage comp...

Page 125: ...the cable SYSTEM UNIT COVER The following subsections describe how to remove and replace the system unit cover NOTE For systems with LANDesk Client Manager a chassis intrusion is reported to the Client Manager whenever the cover is removed When this occurs a LANDesk Client Manager Notification message displays every time the system is turned on Close the window to remove the message from the scree...

Page 126: ...ug the system unit 2 Disconnect the keyboard mouse monitor and any other device such as a printer connected to the back of the system CAUTION Electrostatic discharge can damage computer components Discharge static electricity by touching a metal object before you remove the system unit cover 3 If a cover lock is being used unlock it and remove it from the system unit 4 Loosen the two cover thumb s...

Page 127: ...against the rear panel to slide the cover away from the front see Figure 3 3 NOTE The cover fits tightly Press the front edge of the cover to release it from the front panel Also try pressing against the rear panel to slide the cover about one inch away from the front panel Figure 3 3 Removing the Cover 6 Lift the cover up and away from the system unit ...

Page 128: ...e about one inch behind the front of the chassis 2 Lower the cover onto the chassis taking care to align the tabs on the sides of the cover with the securing rails inside the unit frame see Figure 3 4 Figure 3 4 Aligning the Cover 3 Slide the cover forward to meet the front panel NOTE The cover fits tightly If the cover does not slide all the way to the front panel place one hand on the front of t...

Page 129: ...lug and Play It also supports 32 bit PCI expansion boards which are Plug and Play With Plug and Play expansion boards you can install a board in an expansion board slot without changing the hardware settings There are no system resource conflicts to resolve Plug and Play automatically configures the board for your system Expansion Slot Locations The system has three expansion slots as follows see ...

Page 130: ...all expansion boards in the system by following these steps WARNING Before removing the system unit cover turn off the power and unplug the system power cable Power is removed only when the power cable is unplugged 1 Remove the system unit cover as previously described 2 Follow any preinstallation instructions that came with the expansion board such as setting switches or jumpers on the board NOTE...

Page 131: ...Hold the board by its edges or its bracket and insert it into the expansion slot Press the board into the connector on the riser board Gently rock the board from side to side to seat it firmly in the connector 6 Align full size expansion boards with the card guide at the front of the system unit 7 Secure the expansion board in the slot with the slot cover screw removed earlier 8 Attach any signal ...

Page 132: ...ibed 2 Label and disconnect any cables connected to the board 3 Remove the AGP video board if the system has one see Removing an AGP Video Board later in this section 4 Remove the screw that secures the expansion board to the support bracket see Figure 3 7 Set the screw aside it is used to secure the slot cover after the board is removed 5 Pull the board out of the connector on the riser board Do ...

Page 133: ...ection describes how to remove and replace the system board This section also describes how to change options on the system board System board options that can be changed include adding an AGP video board adding memory modules changing jumper settings The following figure shows the locations of the sockets and connectors on the system board Figure 3 8 System Board Sockets and Connectors NOTE See A...

Page 134: ...e system board are made through the riser board connector Use this procedure to remove the system board 1 Remove the system unit cover see Removing the System Unit Cover 2 If your system contains an AGP video board remove the screw on the rear of the chassis and carefully lift the video board out of the AGP slot on the system board see Figure 3 9 Figure 3 9 Removing an AGP Video Board ...

Page 135: ...t see Figure 3 10 This releases the system board and slides it part way out of the system Figure 3 10 Insertion Extraction Latch 4 Carefully slide the board the rest of the way out taking care not to lift the board before it is free of its housing see Figure 3 11 Figure 3 11 Removing the System Board ...

Page 136: ...the system unit along the chassis guides see Figure 3 12 Stop sliding the board when it clears the latch and meets resistance Figure 3 12 Replacing the System Board 4 Push the insertion extraction latch closed This slides the board the rest of the way into the system unit and inserts the inner edge of the board into the riser board connector If the board does not slide when you push the latch slid...

Page 137: ...on 3 15 5 Replace the video board in the AGP slot if used and secure the board with the screw see Figure 3 13 Figure 3 13 Replacing an AGP Video Board 6 Replace the system unit cover see Replacing the System Unit Cover ...

Page 138: ... Removing an AGP Video Board To remove an AGP video board option in your system use the following steps NOTE If you are removing a PCI video board use the removal procedures for an expansion board see Expansion Board Removal 1 Remove the system unit cover see Removing the System Unit Cover 2 Remove the screw on the rear of the chassis and carefully lift the video board out of the AGP slot on the s...

Page 139: ... the system unit cover see Removing the System Unit Cover 2 If replacing an existing AGP video board remove it according to the instructions in the section above 3 If installing an AGP video board for the first time remove the screw on the rear of the chassis 4 Carefully install the video board in the AGP slot and secure the board with the screw see Figure 3 15 Figure 3 15 Installing an AGP Video ...

Page 140: ...cy 2 SDRAM 4 M x 64 bit 16 Mbit 64 MB CAS Latency 2 SDRAM 8 M x 64 bit 64 Mbit 128 MB CAS Latency 2 SDRAM 16 M x 64 bit 64 Mbit NOTE All systems ship with 128 pin 64 bit non parity SDRAM DIMM sticks with gold connectors Checking System Memory Use the following procedure to check the memory installed in the system determine the DIMM configuration needed to increase memory locate the sockets for DIM...

Page 141: ...tic discharge by touching the system s metal chassis 1 Remove the system unit cover see Removing the System Unit Cover Locate the system memory upgrade sockets on the system board see System Board Options Any socket or all can contain a DIMM memory module 2 Press the plastic clips at the outer edges of the socket away from the memory module see Figure 3 16 This ejects the DIMM from the socket Figu...

Page 142: ...tion 3 Option Installation Figure 3 1Figure 3 2Figure 3 3Figure 3 4Figure 3 5Figure 3 6Figure 3 7Figure 3 8Figure 3 9Figure 3 10Figure 3 11Figure 3 12Figure 3 13Figure 3 14Figure 3 15Figure 3 16 Table 3 1 ...

Page 143: ...d memory module see Removing a DIMM CAUTION Before you install a module reduce static discharge by touching the system s metal chassis 3 Align the new module with an empty memory socket Make sure the notches on the module align with the keys in the socket 4 Press the module firmly into the socket see Figure 3 17 5 Make sure the locking clips at either end of the module click closed Figure 3 17 Ins...

Page 144: ...p to two additional SCSI devices More SCSI devices can be installed using optional SCSI cables Device Slots The system accommodates up to four storage devices see Figure 3 18 in the following slots One 3 1 2 inch vertical accessible device slot that contains the standard 1 44 MB diskette drive One 3 1 2 inch internal hard disk drive slot thin height It contains the standard 3 1 2 inch IDE hard dis...

Page 145: ...DE device installed in the system Check the jumper settings on the device before you install it See the documentation that comes with the device for jumper setting information In the BIOS Main Menu an IDE device such as an IDE hard disk drive or IDE CD ROM reader must be set correctly as the first master or second slave device on the IDE channel In systems with an IDE hard disk drive the drive is ...

Page 146: ...ou can install a maximum of three devices in the desktop chassis Table 3 2 IDE Connector Configuration Configuration Primary connector secondary connector 1 device hard disk Master hard disk Slave none Master none Slave none 2 devices hard disk CD ROM Master hard disk Slave none Master CD ROM Slave none 2 devices hard disk tape backup unit Master hard disk Slave none Master tape backup Slave none ...

Page 147: ...ree connector drive cable is required The installed three connector IDE cable on the secondary PCI IDE channel supports two devices The installed two connector IDE cable on the primary PCI IDE channel supports one device The installed SCSI drive cable SCSI configurations only supports three devices The diskette and IDE signal cables connect to the riser board The SCSI cable connects to the interna...

Page 148: ...e colored edge of the cable goes to pin 1 on the riser board cable connector and pin 1 the notched end on the drive connector The addition of an optional diskette drive requires the replacement of the existing diskette drive cable with a three connector diskette drive cable Figure 3 20 shows a three connector diskette drive signal cable Figure 3 20 Diskette Drive Signal Cable ...

Page 149: ...k drive the drive is connected to the primary IDE connector on the riser board If the system has a CD ROM reader it is connected to the secondary IDE connector on the riser board Each PCI IDE channel on the riser board supports two IDE devices Figure 3 21 shows a typical three connector IDE cable If your IDE cable is not keyed with a connector tab align the colored edge of the cable with the pin 1...

Page 150: ...tion Figure 3 1Figure 3 2Figure 3 3Figure 3 4Figure 3 5Figure 3 6Figure 3 7Figure 3 8Figure 3 9Figure 3 10Figure 3 11Figure 3 12Figure 3 13Figure 3 14Figure 3 15Figure 3 16Figure 3 17Figure 3 18Figure 3 19Figure 3 20Figure 3 21 ...

Page 151: ...or on the SCSI adapter board and to the installed SCSI hard disk drive Up to two additional SCSI devices can be attached to the connectors on the cable If the SCSI cable is not keyed with a connector tab align the colored edge of the cable with the pin 1 side of the drive connector Figure 3 22 shows the SCSI signal cable Figure 3 22 SCSI Signal Cable Connectors ...

Page 152: ...tached to the standard storage devices Power cables vary in length and provide connectors in sizes to accommodate a variety of supported devices Power cable connectors are keyed to fit only in the correct position Figure 3 23 shows typical power cable connectors Figure 3 23 Power Cable Connectors ...

Page 153: ...r on the IDE device see Figure 3 24 Take care to prevent bending connector pins Be sure to align the IDE cable connector as shown in the figure 3 Locate an available power connector coming from the power supply see System Power Cables 4 Connect a power cable to the power connector on the IDE device The IDE device may look slightly different than the one shown in Figure 3 24 Figure 3 24 Connecting ...

Page 154: ...an optional three connector diskette drive signal cable to the diskette drive connector on the riser board and to the signal connector on the 1 44 MB diskette drive see Figure 3 25 Connect the drive to the end connector 4 Connect the middle connector on the signal cable to the optional diskette drive 5 Locate an available power connector coming from the power supply see System Power Cables 6 Conne...

Page 155: ...tructions 2 Connect one of the unused connectors on the installed SCSI signal cable to the signal connector on the SCSI device Align the colored edge of the cable with the pin 1 side of the device connector Take care to prevent bending connector pins 3 Locate an available power connector coming from the power supply see System Power Cables 4 Connect the appropriate power cable to the power connect...

Page 156: ...nt Panel The front panel must be removed before a 5 1 4 inch device is added to the system It may also be necessary to remove a blank panel from the front panel and a breakaway panel from the front of the chassis Remove the front panel by following these steps 1 Remove the system unit cover as previously described 2 The front panel is secured to the chassis with four tabs see Figure 3 27 Two of th...

Page 157: ...ank panel from the selected slot on the front panel Press the blank panel s tabs from inside the front panel and push it out see Figure 3 28 Store the blank panel for future use NOTE If the device being installed is a hard disk drive do not remove the blank panel Figure 3 28 Locating the Blank Panel Tabs ...

Page 158: ...he perforated metal breakaway panel from the selected slot on the chassis by pulling the panel back and forth until it breaks off see Figure 3 29 Figure 3 29 Locating the Breakaway Blank Panel 7 Install the device see Installing the 5 1 4 Inch Device ...

Page 159: ...uctions might describe setting jumpers and switches NOTE Use only the NEC drive rails shipped with the system or the rails shipped with NEC option upgrade kits For non NEC options if rails come with the option or are installed on the device do not use them See the documentation that comes with the device 3 Locate the NECCSD device rails that ship with the system or the NEC rails included with an N...

Page 160: ...nal SCSI Device 6 Insert the device the rest of the way into the device slot making sure that the locking tabs at the ends of the device latching rails snap into the brackets on each side of the device slot 7 Replace the system unit front panel see Replacing the Front Panel 8 Replace the system unit cover NOTE If a 1 2 MB diskette drive was installed remove the protective cardboard insert from the...

Page 161: ...Figure 3 6Figure 3 7Figure 3 8Figure 3 9Figure 3 10Figure 3 11Figure 3 12Figure 3 13Figure 3 14Figure 3 15Figure 3 16Figure 3 17Figure 3 18Figure 3 19Figure 3 20Figure 3 21Figure 3 22Figure 3 23Figure 3 24Figure 3 25Figure 3 26Figure 3 27Figure 3 28Figure 3 29Figure 3 30Figure 3 31 ...

Page 162: ...e Figure 3 28 Position the blank panel over the empty slot and press until the four tabs lock the panel in place 2 Align the four front panel tabs with the holes in the front of the system unit see Figure 3 32 3 Evenly press the front panel into position until the tabs lock the panel in place Figure 3 32 Aligning the Front Panel 4 Replace the system unit cover ...

Page 163: ...remove a 3 1 2 inch internal device 1 Remove the system unit cover as previously described 2 Unplug the power and signal cables from the hard disk drive NOTE When reinstalling the drive note that all power cables are keyed to fit only in the correct position 3 Remove the four screws holding the 3 1 2 inch hard disk drive to the side of the chassis see Figure 3 33 4 Slide the 3 1 2 inch hard disk d...

Page 164: ...lier in this section for device preparation information Be sure that the four screws that come with the hard disk drive are handy 2 Remove the system unit cover as previously described in this section 3 Insert the new hard disk drive into the drive slot with the cable connectors toward the front of the system and the four holes toward the outer wall of the chassis 4 Align the four holes on the har...

Page 165: ...t cover and front panel as previously described 2 Unplug the power cable and signal cables from the rear of the diskette drive NOTE When reinstalling the diskette drive note that all power cables are keyed to fit only in the correct position 3 Remove the four screws holding the diskette drive to the wall of the chassis see Figure 3 34 4 Slide the diskette drive back about an inch to free it from t...

Page 166: ... Remove the system unit cover as previously described in this section 2 Insert the new diskette drive into the drive slot with the cable connectors toward the rear of the system and the four holes toward the outer wall of the chassis 3 Align the four holes on the diskette drive with the holes in the chassis 4 Secure the device to the chassis with the four screws that came with the device or the sc...

Page 167: ...be sure the printer is set up correctly Follow the setup instructions that come with the printer 1 Turn off power to the system and printer 2 Connect the printer cable to the printer port on the rear of the system unit see Figure 3 35 3 Secure the cable with the screws provided 4 Connect the other end to the printer Figure 3 35 Connecting a Printer Cable ...

Page 168: ... device is set up correctly Follow the setup instructions that come with the option 1 Turn off power to the system and to the serial device 2 Connect one end of the serial cable to the serial port on the rear of the computer see Figure 3 36 3 Secure the cable with the screws provided 4 Connect the other end to the serial device Figure 3 36 Connecting the RS 232C Cable ...

Page 169: ...e device to connect additional USB devices Connecting an Optional External Wide SCSI Device Connect an external wide SCSI device to SCSI configured systems as follows 1 Turn off the system unit power and unplug the power cord 2 Check that the SCSI device power is turned off and that the power cord is unplugged 3 Set any switches jumpers on the SCSI device see the documentation that comes with the ...

Page 170: ...surge protector preferred or to a grounded 115V AC outlet 8 Turn on power to the system and to the SCSI device 9 Set the termination and ID number for the SCSI device see SCSISelect Utility in Section 2 NOTE If an internal SCSI device is installed in the system in addition to the external SCSI devices disable termination on the SCSI adapter board 10 Run Setup to reconfigure system parameters see S...

Page 171: ...nada call 1 800 727 2787 To contact Customer Service about service and contract warranty issues Call 1 888 632 9128 To log onto the NECCSD Electronic Bulletin Board System BBS to download software drivers and the latest BIOS for ROM flashing Call 1 978 635 4706 For information about NECCSD products call FaxFlashSM use this automated service to have the latest Technical Information Bulletins sent t...

Page 172: ...Current catalogs include Catalog 1 Telephone Directory and information about Online Services Catalog 3 Product specifications warranty policy UltraCare guidelines and sales information Catalog 5 NEC ProServa and Express Server Systems technical support information Catalog 6 NEC Ready Systems technical support information Catalog 7 NEC PowerMate Systems technical support information Catalog 8 NEC P...

Page 173: ...ssumes that your line is busy and terminates any further processing of the order NECCSD Bulletin Board System With a fax modem the NECCSD Bulletin Board System BBS can be used to provide you with the latest information on hardware and software The BBS allows you to download files video drivers printer drivers BIOS updates etc for system enhancements and upgrades The BBS can also be accessed throug...

Page 174: ... the File menu 11 At the File menu select F for a list of downloadable files Follow the prompts to select a file for downloading CAUTION Executable files automatically format your diskette when you download files from the BBS Formatting destroys any data on the diskette Before you download files from the BBS check that you do not have information on the diskette that you need After completing down...

Page 175: ...ormation including Technical Support Customer Support Software Downloads Reference Manuals E Mail and Resellers Area About NEC an introduction to Packard Bell NEC Inc and the NEC Computer Systems Division NECCSD What s Hot all the latest hottest news and information from NEC Computer Systems Division How to Buy includes information on how to buy a computer from NEC through its NEC NOW program To a...

Page 176: ...rocedure for cleaning the system 1 Power off the system and unplug all power cables 2 Wipe the outside of the system keyboard mouse and monitor with a soft clean cloth Remove stains with a mild detergent Do not use solvents or strong abrasive cleaners on any part of the system 3 Clean the monitor screen with a commercial monitor screen cleaning kit As an alternative use a glass cleaner then wipe w...

Page 177: ...sassembly of the keyboard is necessary only when cleaning the inside Disassembly of the keyboard should be done only by qualified service technicians Figure 4 1 Removing the Keyboard Enclosure 2 Separate the two halves of the enclosure 3 Clean the enclosure and keys with a damp cloth A small soft bristle brush may be used to clean between the keys Do not wet or dampen the keyboard s printed circui...

Page 178: ...use from the system 2 Turn the mouse upside down and locate the mouse ball cover see Figure 4 2 3 Turn the ball cover counterclockwise and remove the cover Figure 4 2 Removing the Mouse Ball Cover 4 Turn the mouse over and remove the ball 5 Clean the mouse as follows Clean the mouse ball with tap water and a mild detergent then dry it with a lint free cloth Remove any dust and lint from the mouse ...

Page 179: ...hat may develop during system operation and lists in sequential order suggested corrective actions Table 4 2 Problems and Solutions Problem Symptom Solution No power Power lamp on computer status panel does not light 1 Check that the power cord is plugged into the power socket on the computer Check that the other end of the cord is plugged into a live properly grounded AC power outlet 2 Check cabl...

Page 180: ... once and is unable to complete boot up 1 Check system configuration see Section 2 2 Check all jumper settings and verify that drives are enabled see appendices and Section 2 3 Reseat DIMMs and option boards in their connectors Inspect system board for foreign objects such as paper clips 4 Remove option boards and reboot 5 Replace system board Invalid Configuration message displayed 1 Press F2 to ...

Page 181: ...tem board Hard drive controller failure message displayed 1 Check that the IDE channel and hard drives are enabled in Setup Cannot access hard disk 1 Check signal power connections between hard disk PCB power supply 2 Check hard drive jumper settings 3 Check power supply 4 Check hard disk cable and hard disk Replace as necessary 5 Replace system board or hard disk controller PCB if the system boar...

Page 182: ...a refresh rate resolution that is not supported by the monitor 4 Check that the driver used matches the capabilities of the built in video controller and DRAM Wavy display 1 Check that the computer and monitor are not near motors or electric fields Blank display 1 Press any key or move the mouse to ensure power management has not blanked the display 2 Check that the monitor power ON OFF switch is ...

Page 183: ... and not corrupted 2 Check signal and power connections between the reader riser board and power supply 3 Check the master slave jumper settings see Appendix B 4 Check the IDE cable Replace as necessary 5 Check the power supply Replace as necessary 6 Check the system board Replace as necessary 7 Check the riser or sound board Replace as necessary No sound from CDs 1 Check that speaker power is on ...

Page 184: ...ce the system board 5 Replace the riser board Replacing the CMOS Battery Remove the 3 volt lithium battery from the system board as follows 1 Turn off and unplug the system unit and any external options connected to the system CAUTION Removing the battery from the system board causes the computer to lose system configuration information If possible run Setup and record the system configuration set...

Page 185: ...3 Locate the battery and its socket on the system board see Figure 4 3 Figure 4 3 Locating the Battery 4 Use your fingers to carefully remove the battery from the battery socket on the system board see Figure 4 4 Figure 4 4 Battery Removal ...

Page 186: ...ttery Lithium acts as a catalyst when exposed to water and causes spontaneous combustion on contact Discard used batteries according to the manufacturer s instructions 5 With the positive side facing up press the new battery into the socket 6 Replace the system unit cover as described in Section 3 7 Connect external peripherals and power cables 8 Run Setup to reconfigure system parameters see Sect...

Page 187: ...table and procedures in reverse order Individual removal procedures do not require the total disassembly of the computer Each of the following subsections lists the parts that must be removed before beginning the removal procedure Table 5 1 PowerMate Enterprise Disassembly Sequence Sequence Part See Page 1 System unit cover 5 2 2 AGP board 5 3 3 Expansion board s 5 4 4 Front panel assembly 5 5 5 B...

Page 188: ...he connector goes and in what position it was installed On completion of any reassembly perform a power on test see Section 2 Setup and Operation If a fault occurs verify that the reassembly was performed correctly CAUTION Before handling boards or chips ground yourself to release static System Unit Cover Removal To remove and replace the system unit cover use Removing the System Unit Cover in Sec...

Page 189: ...g a PCI video board use the removal procedures for an expansion board see Expansion Board Removal 1 Remove the system unit cover see Removing the System Unit Cover 2 Remove the screw on the rear of the chassis and carefully lift the video board out of the AGP slot on the system board see Figure 5 1 Figure 5 1 Removing the AGP Video Board ...

Page 190: ... board to the support bracket see Figure 5 2 Set the screw aside it will be used to secure the slot cover after the board is removed 4 Pull the board out of the connector Do not rock a PCI expansion board from side to side to release it from the connector Pull the board straight out of the expansion slot Figure 5 2 Expansion Board Removal 5 Place the slot cover over the slot and secure it with the...

Page 191: ...ing steps to remove the front panel assembly from the chassis 1 Remove the system unit cover as previously described 2 Remove the front panel by releasing the four tabs from the back of the front panel see Figure 5 3 Figure 5 3 Front Panel Removal ...

Page 192: ... the blank panel from the front panel and the metal slot cover from the chassis 1 Remove the front panel as previously described 2 Remove the blank panel from the selected slot by pressing the blank panel tabs and pushing the blank panel out see Figure 5 4 Figure 5 4 Blank Panel Removal ...

Page 193: ...llowing steps to remove the card guide 1 Remove the system unit cover and front panel as previously described 2 Locate the card guide on the front inner wall of the chassis 3 Press the top and bottom sides together to release the locking tabs securing the card guide to the chassis 4 Pull the card guide away from the chassis wall and out of the chassis Figure 5 5 Locating the Breakaway Panel ...

Page 194: ...the riser board Use the following steps to remove the switch board IR panel 1 Remove the system unit cover and front panel as previously described Figure 5 6 Locating the Switch Board IR Panel 2 Locate the feature connector on the back of the switch board IR panel The connector is accessed from the interior of the chassis through a cutout in the chassis wall Unplug the cable from the feature conne...

Page 195: ...onnect the system power cord from the power source 2 Remove the system unit cover see Removing the System Unit Cover 3 Locate the DIMM sockets on the system board 4 Press the plastic clips at the outer edges of the DIMM socket away from the memory module This ejects the DIMM from the socket Figure 5 7 Removing a DIMM ...

Page 196: ...Section 5 Repair Figure 5 1Figure 5 2Figure 5 3Figure 5 4Figure 5 5Figure 5 6Figure 5 7 ...

Page 197: ...e Power is removed only when the power cable is unplugged 2 Locate the processor socket on the system board see Section 3 Option Installation CAUTION Before picking up the processor reduce static discharge by touching the metal frame of the system unit 3 Remove the heatsink support top bar from the support pins on the system board see Figure 5 8 4 Press in on the CPU module clips see Figure 5 8 5 ...

Page 198: ...all signal and power cables from the 5 1 4 inch device to be removed If the device is a CD ROM reader and the system is equipped with audio also unplug the audio cable from the CD ROM reader 3 At the front of the chassis press the locking tabs on either side of the device toward each other This frees the tabs from the brackets on the chassis Figure 5 9 Locating the Locking Tabs on the 5 1 4 Inch D...

Page 199: ...5 12 Repair 4 Slide the device out of the front of the system unit Figure 5 10 Removing a 5 1 4 Inch Device ...

Page 200: ...ower and signal cables from the hard disk drive NOTE When reinstalling the drive note that all power cables are keyed to fit only in the correct position 3 Remove the four screws holding the 3 1 2 inch hard disk drive to the wall of the chassis see Figure 5 11 4 Slide the 3 1 2 inch hard disk drive out of its bracket and remove it from the system Figure 5 11 Hard Disk Drive Screws ...

Page 201: ...ower and signal cables from the rear of the diskette drive NOTE When reinstalling the diskette drive note that all power cables are keyed to fit only in the correct position 4 Remove the four screws holding the diskette drive to the wall of the chassis see Figure 5 12 5 Slide the diskette drive back about an inch to free it from the cutout in the front of the chassis Lift it out of its bracket in ...

Page 202: ...plugged 1 Remove the system unit cover as previously described 2 Unplug the power cables attached to the riser board connector 3 Unplug the power cables from all installed devices 4 Cut any tie wraps that may be securing the power cables to the system unit 5 Remove the four screws securing the power supply to the back of the system unit see Figure 5 13 6 Remove the power supply from the system uni...

Page 203: ...Section 5 Repair Figure 5 1Figure 5 2Figure 5 3Figure 5 4Figure 5 5Figure 5 6Figure 5 7Figure 5 8Figure 5 9Figure 5 10Figure 5 11Figure 5 12Figure 5 13 ...

Page 204: ... instructions in Removing the AGP Video Board in this section 3 Disconnect any internal cables connected to the system board NOTE Check that all cables are removed from the system board before attempting to remove it from the system 4 Lift the insertion extraction latch up slightly and pull it away from the system unit This releases the system board and slides it part way out of the system see Fig...

Page 205: ... the way out of the chassis taking care not to lift the board before it is free from its slot see Figure 5 15 6 If the system board is being replaced remove the DIMMs from the board and install them on the new board Figure 5 15 Removing the System Board ...

Page 206: ... free surface 4 Remove the two screws that hold the plastic rail to the underside of the system board see Figure 5 16 5 Lift the system board off the plastic rail 6 Lift grounding clips off their notched seats on the plastic rail NOTE The grounding clips are keyed to fit correctly on the plastic rail Make sure the clips are fully seated on the plastic rail before attaching the rails to a system bo...

Page 207: ...d then disconnect the cables 3 Remove all expansion boards see Expansion Board Removal 4 Remove the system board see System Board Removal 5 Remove the three screws along the top edge of the riser board see Figure 5 17 Figure 5 17 Locating the Riser Board Screws 6 Slide the riser board out of the slots on the floor of the chassis 7 Lift the riser board out of the system unit ...

Page 208: ...ction 5 Repair Figure 5 1Figure 5 2Figure 5 3Figure 5 4Figure 5 5Figure 5 6Figure 5 7Figure 5 8Figure 5 9Figure 5 10Figure 5 11Figure 5 12Figure 5 13Figure 5 14Figure 5 15Figure 5 16Figure 5 17 Table 5 1 ...

Page 209: ... 863 2669 1 888 8NEC NOW Table 5 3 PowerMate Enterprise Pentium II Processor Based Desktop Series FRU List Description Part Number 1 Microsoft IntelliMouse 230 00026 2 Keyboard Chicony 229 00012 3 Power cable 808 857649 101A 4 SCSI drive cable 233 00120 5 IDE cable 3 connectors 233 00116 6 PCMCIA cable 2 connector 233 00123 7 Diskette drive signal cable 233 00105 8 Front panel ribbon cable 233 001...

Page 210: ... MB model 5465 207 00114 22b AGP Video card ATI RagePro 4 MB model 1331 207 00115 22c Video card Number 9 3D 4 MB 060202 23a Video card 4 MB module for RagePro increases card from 4 MB to 8 MB 207 00116 23b Video card 4 MB module for Number 9 3D increases card from 4 MB to 8 MB 060204 23c Video card 8 MB module for Number 9 3D increases card from 4 MB to 12 MB 207 00120 24 Sound card Creative Labs...

Page 211: ...4 3 GB IDE hard drive Quantum ST Ultra DMA ST43A011 02 C H 300667 01 36e 6 4 GB IDE hard drive Quantum ST Ultra DMA ST64A011 02 C H 300666 01 36f 4 55 GB SCSI hard drive Seagate ST34572 215 00110 37 Front bezel 158 052266 103 38 Plastic blank panel 5 25 210 00147 39 Logo NEC Enterprise 400 00316 40 Fan assembly 233 00112 41 PCB card edge guide 158 052266 009 42 Front panel PCB switch w IR includes...

Page 212: ...entium II Processor Based Desktop Series Documentation and Packaging Description Part Number User s Guide PowerMate Enterprise 819 181870 000 Shipping carton 500 00057 Service Reference Manual PowerMate Enterprise 819 181872 000 Selective Restore CD WIN 95 Enterprise Pentium II 370 00298 Selective Restore CD NT 4 0 Enterprise Pentium II 370 00299 This data was prepared November 1997 For an up to d...

Page 213: ...nector pin assignments SYSTEM BOARD CONNECTOR LOCATIONS Figure A 1 and Figure A 2 show the locations of the external and internal connectors on the system board Table A 1 lists these connectors and the number of the page where the pin assignments are defined Figure A 1 System Board External Connector Locations ...

Page 214: ...rd Connectors Description Page Number Parallel Interface Connector A 5 Serial Interface Connectors COM1 COM2 A 6 Keyboard and Mouse Connectors A 7 Universal Serial Bus Connectors A 7 VGA Interface Connector A 8 Microphone In Connector A 9 Line In Connector A 9 Line Out Connector A 9 DIMM Connectors A 10 ...

Page 215: ...d Figure A 4 show the locations of connectors on the riser board Table A 2 lists the riser board connectors and the number of the page where the pin assignments are defined Figure A 3 Riser Board Cable Connector Locations Figure A 4 Board Connector Locations on the Riser Board ...

Page 216: ...s A 16 PCI Expansion Board Connectors A 17 CD Audio In Connector A 18 Modem In Connector A 18 Riser Board NLX Connector P1 PCI Segment A 19 Riser Board NLX Connector P1 ISA Segment A 22 Riser Board NLX Connector P1 IDE Diskette Drive and Front Panel Segment A 26 Riser Board NLX Connector JP2 Supplemental Connector Segment A 31 Power Supply Connectors A 32 Table A 3 Option Board Connectors Descript...

Page 217: ...ure A 5 Parallel Interface Connector Table A 4 Parallel Interface Pin Assignments Pin Signal Name Pin Signal Name 1 Strobe 14 Auto Feed 2 Data Bit 0 15 Fault 3 Data Bit 1 16 INIT 4 Data Bit 2 17 SLCT IN 5 Data Bit 3 18 Ground 6 Data Bit 4 19 Ground 7 Data Bit 5 20 Ground 8 Data Bit 6 21 Ground 9 Data Bit 7 22 Ground 10 ACK 23 Ground 11 BUSY 24 Ground 12 ERROR 25 Ground 13 SLCT ...

Page 218: ...ing figure shows the serial interface connector s on the system board Table A 5 lists the pin assignments Figure A 6 Serial Interface Connectors Table A 5 Serial Interface Pin Assignments Pin Signal Name 1 DCD 2 Serial In 3 Serial Out 4 DTR 5 GND 6 DSR 7 RTS 8 CTS 9 RI ...

Page 219: ... Table A 6 lists the pin assignments Figure A 7 PS 2 Style Keyboard and Mouse Interface Connectors Table A 6 Keyboard and Mouse Pin Assignments Pin Signal Name 1 Data 2 No connection 3 Ground 4 5 V fused 5 Clock 6 No connection UNIVERSAL SERIAL BUS CONNECTORS The pin assignments for the universal serial bus USB connectors are provided in Table A 7 Table A 7 Universal Serial Bus Connector Pin Assig...

Page 220: ...A 8 show the connector pin locations and pin assignments Figure A 8 VGA Interface Connector Table A 8 VGA Interface Connector Pin Assignments Pin Signal 1 Red 2 Green 3 Blue 4 Not used 5 Ground 6 Red return ground 7 Green return ground 8 Blue return ground 9 5V Fused 10 Logic ground 11 Not used 12 DDC DAT 13 Horizontal sync 14 Vertical sync 15 DDC CLK 16 Logic ground 17 Logic ground Pins 16 and 17...

Page 221: ...In 3 Vic Voltage Ref LINE IN CONNECTOR The pin assignments for the microphone in connector J9P1 are provided in Table A 10 Table A 10 Line In Connector Pin Assignments Pin Signal 1 Ground 2 Line In Left 3 Line In Right LINE OUT CONNECTOR The pin assignments for the line out connector J8P1 are provided in Table A 11 Table A 11 Line Out Connector Pin Assignments Pin Signal 1 Ground 2 Line Out Left 3...

Page 222: ...C 3 DQ1 59 VDD 115 RAS 4 DQ2 60 DQ20 116 VSS 5 DQ3 61 NC 117 A1 6 VDD 62 NC VREF 118 A3 7 DQ4 63 CKE1 119 A5 8 DQ5 64 VSS 120 A7 9 DQ6 65 DQ21 121 A9 10 DQ7 66 DQ22 122 BA0 11 DQ8 67 DQ23 123 NC A11 12 VSS 68 VSS 124 VDD 13 DQ9 69 DQ24 125 CK1 14 DQ10 70 DQ25 126 NC A12 15 DQ11 71 DQ26 127 VSS 16 DQ12 72 DQ27 128 CKE0 17 DQ13 73 VDD 129 NC 18 VDD 74 DQ28 130 DQM6 19 DQ14 75 DQ29 131 DQM7 20 DQ15 7...

Page 223: ...A6 92 DQ37 148 VSS 37 A8 93 DQ38 149 DQ53 38 A10 94 DQ39 150 DQ54 39 NC BA1 95 DQ40 151 DQ55 40 VDD 96 VSS 152 VSS 41 VDD 97 DQ41 153 DQ56 42 CK0 98 DQ42 154 DQ57 43 VSS 99 DQ43 155 DQ58 44 NC 100 DQ44 156 DQ59 45 S2 101 DQ45 157 VDD 46 DQM2 102 VDD 158 DQ60 47 DQM3 103 DQ46 159 DQ61 48 NC 104 DQ47 160 DQ62 49 VDD 105 CB4 161 DQ63 50 NC 106 CB5 162 VSS 51 NC 107 VSS 163 DK3 52 CB2 108 NC 164 NC 53...

Page 224: ...kette drive connector Table A 13 Diskette Drive Pin Assignments Pin Signal Name Pin Signal Name 1 Ground 2 DENSEL 3 Ground 4 Reserved 5 Key 6 DRATE0 7 Ground 8 Index 9 Ground 10 Motor Enable A 11 Ground 12 Drive Select B 13 Ground 14 Drive Select A 15 Ground 16 Motor Enable B 17 MSEN1 18 DIR 19 Ground 20 STEP 21 Ground 22 Write Data 23 Ground 24 Write Gate 25 Ground 26 Track 00 27 MSEN0 28 Write P...

Page 225: ...ata 8 5 Host Data 6 6 Host Data 9 7 Host Data 5 8 Host Data 10 9 Host Data 4 10 Host Data 11 11 Host Data 3 12 Host Data 12 13 Host Data 2 14 Host Data 13 15 Host Data 1 16 Host Data 14 17 Host Data 0 18 Host Data 15 19 Ground 20 Key 21 DRQ0 DRQ1 22 Ground 23 I O Write 24 Ground 25 I O Read 26 Ground 27 IOCHRDY 28 IDE_CSEL 29 DDACK0 DDACK1 30 Ground 31 IRQ14 1RQ15 32 No Connection 33 Addr 1 34 No ...

Page 226: ... Wake 4 GND 5 LAN Wake FAN CONNECTOR Table A 15 lists the pin assignments of the fan connector on the riser board Table A 16 Fan Connector Pin Assignments Pin Signal Name 1 12V fused 2 Ground 3 12V fused CHASSIS INTRUSION DETECTION CONNECTOR Table A 15 lists the pin assignments of the chassis intrusion connector on the riser board Table A 17 Chassis Intrusion Connector Pin Assignments Pin Signal N...

Page 227: ...the front panel IrDA connector on the riser board Table A 18 Front Panel IrDA Connector Pin Assignments Pin Signal Name 1 Activity LED 2 5V 3 On Off switch 4 5V 5 PWR Sleep LED Select 6 Ground 7 Reset switch 8 Ground 9 Sleep switch 10 Power LED 11 IR RX 12 Key 13 IR TX 14 IR SEL0 15 IR MODE SEL 16 IR SEL1 ...

Page 228: ...A8 SD1 D1 MEMCS16 C1 SBHE B9 12 V A9 SD0 D2 IOCS16 C2 LA23 B10 GND A10 IOCHRDY D3 IRQ10 C3 LA22 B11 SMEMW A11 AEN D4 IRQ11 C4 LA21 B12 SMEMR A12 SA19 D5 IRQ12 C5 LA20 B13 IOW A13 SA18 D6 IRQ15 C6 LA19 B14 IOR A14 SA17 D7 IRQ14 C7 LA18 B15 DACK3 A15 SA16 D8 DACK0 C8 LA17 B16 DRQ3 A16 SA15 D9 DRQ0 C9 MEMR B17 DACK1 A17 SA14 D10 DACK5 C10 MEMW B18 DRQ1 A18 SA13 D11 DRQ5 C11 SD8 B19 REFRESH A19 SA12 D...

Page 229: ...1 SBO B41 3 3 V A11 Reserved B11 No Connect A42 GND B42 SERR A12 GND B12 GND A43 PAR B43 3 3 V A13 GND B13 GND A44 AD15 B44 CBE1 A14 Reserved B14 Reserved A45 3 3 V B45 AD14 A15 SPCIRST B15 GND A46 AD13 B46 GND A16 Vcc B16 PCLKE A47 AD11 B47 AD12 A17 AGNT B17 GND A48 GND B48 AD10 A18 GND B18 REQA A49 AD9 B49 GND A19 Reserved B19 Vcc A50 KEY B50 KEY A20 AD30 B20 AD31 A51 KEY B51 KEY A21 3 3 V B21 A...

Page 230: ...in Table A 21 Table A 21 CD Audio In Connector Pin Assignments Pin Signal 1 Left channel 2 Ground 3 Ground 4 Right channel MODEM IN CONNECTOR The pin assignments for the modem in connector JP4 are provided in Table A 22 Table A 22 Modem In Connector Pin Assignments Pin Signal 1 Logic ground 2 Modem MIC out 3 Logic ground 4 Modem speaker in ...

Page 231: ...A3 12V PWR NA NA A4 GNT4 PCI O RIS A5 3 3VDC PWR NA NA A6 PCIINT3 PCI I RIS A7 3 3VDC PWR NA NA A8 PCIINT0 PCI I RIS A9 PCIINT1 PCI I RIS A10 PCICLK2 PCI O MB A11 3 3VDC PWR NA NA A12 PCI_RST PCI O MB A13 GNT0 PCI O RIS A14 PCICLK4 PCI O MB A15 GND PWR NA NA A16 GNT1 PCI O RIS A17 3 3VDC PWR NA NA A18 REQ2 PCI I RIS A19 REQ3 PCI I RIS A20 AD 30 PCI I O RIS A21 GND PWR NA NA A22 AD 25 PCI I O RIS A...

Page 232: ... O RIS A36 SERR PCI I O RIS A37 GND PWR NA NA A38 C BE 1 PCI I O RIS A39 AD 13 PCI I O RIS A40 AD 10 PCI I O RIS A41 GND PWR NA NA A42 C BE 0 PCI I O RIS A43 AD 00 PCI I O RIS A44 AD 06 PCI I O RIS A45 3 3VDC PWR NA NA A46 AD 05 PCI I O RIS A47 AD 01 PCI I O RIS A48 AD 03 PCI I O RIS A49 GND PWR NA NA A50 AD 02 PCI I O RIS A51 5VDC PWR NA NA B1 PCSPKR_RT AUDIO O NA B2 12V PWR NA NA B3 PCSPKR_LFT A...

Page 233: ...16 AD 31 PCI I O RIS B17 REQ0 PCI I RIS B18 GND PWR NA NA B19 AD 29 PCI I O RIS B20 AD 28 PCI I O RIS B21 AD 26 PCI I O RIS B22 3 3VDC PWR NA NA B23 AD 24 PCI I O RIS B24 C BE 3 PCI I O RIS B25 AD 22 PCI I O RIS B26 GND PWR NA NA B27 AD 21 PCI I O RIS B28 AD 19 PCI I O RIS B29 AD 16 PCI I O RIS B30 3 3VDC PWR NA NA B31 C BE 2 PCI I O RIS B32 FRAME PCI I O RIS B33 TRDY PCI I O RIS B34 GND PWR NA NA...

Page 234: ... O RIS B48 AD 07 PCI I O RIS B49 AD 04 PCI I O RIS B50 GND PWR NA NA B51 PCI_PM PCI I O MB RISER BOARD NLX CONNECTOR P1 ISA SEGMENT The following table lists connector pin assignments for the ISA segment of the riser board NLX connector P1 Table A 24 NLX Connector P1 Pin Assignments ISA Segment Pin Signal Type I O Termination A52 RSTDRV ISA O MB A53 IOCHK ISA I MB A54 SD 6 ISA I O MB A55 SD 7 ISA ...

Page 235: ... MB A68 DACK1 ISA O MB A69 DRQ1 ISA I MB A70 SA 12 ISA I O MB A71 SYSCLK ISA O MB A72 SA 9 ISA I O MB A73 5VDC PWR NA NA A74 IRQ5 ISA I MB A75 SA 7 ISA I O MB A76 IRQ3 ISA I MB A77 IRQ4 ISA I MB A78 SA 5 ISA I O MB A79 TC ISA O MB A80 BALE ISA O MB A81 GND PWR NA NA A82 OSC ISA O MB A83 IOCS16 ISA I MB A84 MEMCS16 ISA I MB A85 IRQ11 ISA I MB A86 IRQ10 ISA I MB A87 IRQ15 ISA I MB A88 IRQ12 ISA I MB...

Page 236: ...K7 ISA O MB A100 SD 14 ISA I O MB A101 MASTER ISA I MB B52 5VDC PWR NA NA B53 IRQ9 ISA O MB B54 DRQ2 ISA I MB B55 SD 3 ISA I O MB B56 OWS ISA I MB B57 SD 1 ISA I O MB B58 AEN ISA O MB B59 IOCHRDY ISA I MB B60 SA 18 ISA I O MB B61 SMEMR ISA O MB B62 SA 16 ISA I O MB B63 IOR ISA I O MB B64 DRQ3 ISA I MB B65 SA 15 ISA I O MB B66 GND PWR NA NA B67 SA 13 ISA I O MB B68 5VDC PWR NA NA B69 REFRESH ISA I ...

Page 237: ... O MB B80 SA 2 ISA I O MB B81 SA 1 ISA I O MB B82 SA 0 ISA I O MB B83 SBHE ISA I O MB B84 LA 23 ISA I O MB B85 LA 22 ISA I O MB B86 LA 21 ISA I O MB B87 LA 20 ISA I O MB B88 LA 19 ISA I O MB B89 LA 18 ISA I O MB B90 LA 17 ISA I O MB B91 DACK0 ISA O MB B92 DACK5 ISA O MB B93 SD 8 ISA I O MB B94 DACK6 ISA O MB B95 SD 10 ISA I O MB B96 5VDC PWR NA NA B97 SD 11 ISA I O MB B98 DRQ7 ISA I MB B99 SD 13 I...

Page 238: ..._RESET IDE O MB A104 IDEA_DD9 IDE I O MB A105 5VDC PWR NA NA A106 IDEA_DD4 IDE I O MB A107 IDEA_DD10 IDE I O MB A108 IDEA_DD3 IDE I O MB A109 IDEA_DD13 IDE I O MB A110 IDEA_DD1 IDE I O MB A111 GND PWR NA NA A112 IDEA_DIOW IDE O MB A113 IDEA_DMARQ IDE I MB A114 IDEA_IORDY IDE I MB A115 IDEA_DMACK IDE O MB A116 RESERVED RES NA NA A117 IDEA_DA2 IDE O MB A118 IDEA_CS0 IDE O MB A119 5VDC PWR NA NA A120...

Page 239: ... RES NA NA A136 IDEB_DA0 IDE O MB A137 IDEB_CS0 IDE O MB A138 DRV2 FLOPPY GND NA A139 I5VDC PWR NA NA A140 RESERVED RES NA NA A141 DENSEL FLOPPY O NA A142 FDME0 FLOPPY O NA A143 INDX FLOPPY I RIS A144 FDME1 FLOPPY O NA A145 GND PWR NA NA A146 WE FLOPPY O NA A147 STEP FLOPPY O NA A148 WP FLOPPY I RIS A149 HDSEL FLOPPY O NA A150 SDA MISC I O MB A151 SCL MISC O MB A152 FAN_TACH1 MISC I NA A153 FAN_TA...

Page 240: ...RIS A167 1394_GND PWR O NA A168 RESERVED RES NA NA A169 5VSB PWR I NA A170 3 3VSENSE PWR O NA B102 GND PWR NA NA B103 IDEA_DD7 IDE I O MB B104 IDEA_DD6 IDE I O MB B105 IDEA_DD5 IDE I O MB B106 IDEA_DD11 IDE I O MB B107 IDEA_DD12 IDE I O MB B108 GND PWR NA NA B109 IDEA_DD14 IDE I O MB B110 IDEA_DD2 IDE I O MB B111 IDEA_DD0 IDE I O MB B112 IDEA_DD15 IDE I O MB B113 IDEA_DIOR IDE O MB B114 IDEA_CSEL ...

Page 241: ... I O MB B129 IDEB_DD1 IDE I O MB B130 IDEB_DD0 IDE I O MB B131 IDEB_DIOR IDE O MB B132 IDEB_CSEL IDE O MB B133 IDEB_INTRQ IDE I MB B134 IDEB_DA1 IDE O MB B135 IDEB_DA2 IDE O MB B136 IDEB_CS1 IDE O MB B137 IDEB_DASP IDE I RIS B138 GND PWR NA NA B139 DRATE0 FLOPPY O NA B140 FDS1 FLOPPY O NA B141 FDS0 FLOPPY O NA B142 DIR FLOPPY O NA B143 MSEN1 FLOPPY I NA B144 GND PWR NA NA B145 WRDATA FLOPPY O NA B...

Page 242: ... O NA B154 IRTX MISC I O NA B155 IRRX MISC I O NA B156 FP_SLEEP MISC I MB B157 FP_RST MISC I MB B158 GND PWR NA NA B159 PWRLED MISC O RIS B160 PWOK PWR I NA B161 SOFT_ON OFF PWR I MB B162 PS_ON PWR O NA B163 LAN_WAKE MISC I MB B164 LAN_ACTVY_LED MISC O NA B165 MDM_WAKE MISC I MB B166 1394_PWR PWR I NA B167 RESERVED RES NA NA B168 RESERVED RES NA NA B169 RESERVED RES NA NA B170 5V PWR NA NA ...

Page 243: ...I Analog 1V RMS X4 LINE_OUT_LT AUDIO O Analog 1V RMS X5 FP_SPKR_EN AUDIO I TTL X6 VOL_DN AUDIO I TTL X7 GND PWR NA NA X8 SMI SYS I open drain X9 RESERVED RES NA NA X10 RESERVED RES NA NA X11 RESERVED RES NA NA X12 AGND PWR NA NA X13 MODEM_MIC AUDIO O Analog 1V RMS Y1 CD_IN_RT AUDIO I Analog 1V RMS Y2 CD_IN_GND PWR I NA Y3 AVCC PWR O 5 9V DC Y4 LINE_OUT_RT AUDIO O Analog RMS Y5 FP_MIC_EN AUDIO I TT...

Page 244: ...nnector pin assignments Table A 27 Main Power Connector Pin Assignments Pin Signal Name Pin Signal Name 1 3 3V 11 3 3V 2 3 3V 12 12V 3 COM 13 COM 4 5V 14 PS ON 5 COM 15 COM 6 5V 16 COM 7 COPM 17 COM 8 PW OK 18 5V 9 5VSB 19 5V 10 12V 20 5V Figure A 9 Main Power Connector 5V COM COM 12V 12 5V 12V 9 7 5V 1 PS ON 2 3 4 5 6 8 10 11 13 14 15 COM 16 17 18 19 20 COM 5V COM 3 3V 3 3V 3 3V COM COM PW OK 5V ...

Page 245: ... A 10 Optional Power Connector NETWORK CONNECTORS The pin assignments for typical network connectors are provided in the following sections RJ 45 Connectors The pin assignments for an RJ 45 are provided in Table A 29 Table A 29 RJ 45 Connector Pin Assignments Pin Signal Name 1 TD 2 TD 3 RD 4 5 6 RD 7 8 1 2 3 4 5 6 3 3VSense FanM FanC 1394R 1394V Reserved ...

Page 246: ...or are provided in Table A 30 Table A 30 AUI Port Connector Pin Assignments Pin Signal Name Pin Signal Name 1 Collision shield 9 Collision 2 Collision 10 Transmit 3 Transmit 11 Transmit shield 4 Receive shield 12 Receive 5 Receive 13 12 volts 6 Power return 14 Voltage shield 7 Not used 15 Not used 8 Not used ...

Page 247: ...INGS PowerMate Enterprise system board jumper settings are changed under the following circumstances to reset the password and select CPU speed to perform BIOS recovery NOTE Jumpers are set correctly at the factory for the system configuration If the system requires a jumper change change only the setting for that condition Otherwise keep the settings at their factory settings WARNING The system p...

Page 248: ...stem The Setup utility launches automatically Setup displays the Maintenance Menu which is available only in Configure Mode 3 Perform the system setting change according to the menu choices and system prompts to perform a Password Clear change the CPU speed 4 Power off and unplug the system Jumper J1A1 for normal operation see Figure B 1 5 Restart the system If the password was cleared run Setup t...

Page 249: ...D ftp site In order to perform BIOS Recovery pins 1 2 and 3 on J1A1 must be unjumpered HARD DISK DRIVE JUMPER SETTINGS Hard disk drive jumpering varies according to the particular model in the system and how that model is configured The following subsections provide jumper settings for Seagate Medalist Quantum Stratus Seagate Barracuda and Quantum Viking hard disk drives Seagate Medalist Set jumpe...

Page 250: ... A1 and A0 to configure the SCSI ID for the drive See the documentation that comes with the drive for more information on when to configure the drive The SCSI ID jumpering is listed below SCSI ID 0 no jumpers SCSI ID 1 A0 jumpered SCSI ID 2 A1 jumpered SCSI ID 3 A1 and A0 jumpered SCSI ID 4 A2 jumpered SCSI ID 5 A2 and A0 jumpered SCSI ID 6 A2 and A1 jumpered SCSI ID 7 A2 A1 and A0 jumpered SCSI I...

Page 251: ...0 jumpered SCSI ID 12 A3 and A2 jumpered SCSI ID 13 A3 A2 and A0 jumpered SCSI ID 14 A3 A2 and A1 jumpered SCSI ID 15 A3 A2 A1 and A0 jumpered CD ROM JUMPER SETTINGS Systems may come with a 24X CD ROM reader Jumper settings for each CD ROM reader are provided in the following sections NEC 24X CD ROM Reader The NEC twenty four speed CD ROM reader has one jumper block on the back of the reader Jumpe...

Page 252: ... reader as a master factory set or slave Descriptions of the jumpers are as follows CS cable select enables disables the cable select feature Factory set at disabled pins not jumpered SL slave enables disables the slave feature Factory set at disabled pins not jumpered MA master enables disables the master feature Factory set at enabled pins jumpered 56 KBPS FAX MODEM BOARD JUMPER SETTINGS The 56 ...

Page 253: ... Select Master Drive Select right two pin sets jumpered Drive 1 Select Slave Drive Select right most pin set jumpered Cable Sect Mode all three pin sets jumpered TAPE BACKUP UNIT JUMPER SETTINGS The three position jumper block for the tape backup unit is located on the rear of the device Use the following settings to jumper the device Cable Select jumper 1 2 Not used Master device 5 6 Enabled DS j...

Page 254: ...stem memory between 0 and 640 kilobytes available to the user for operating system and application programs BIOS Basic Input Output System A collection of primitive computer routines usually burnt into ROM that control the real time clock keyboard disk drives video display and other peripheral devices bit Binary digit The smallest unit of computer data bits per second bps A unit of transmission Al...

Page 255: ...ser technology to read data or play audio stored on a CD clock Electronic timer used to synchronize computer operations CMOS Complementary Metal Oxide Semiconductor A chip that contains nonvolatile memory CMOS is backed up by an internal lithium battery that preserves clock calendar data and system configuration parameters stored in CMOS cold boot Process of starting up the computer by turning on ...

Page 256: ...ere the next entered data appears DIMM Dual In Line Memory Module DIMMs are installed in banks on the board and provide system memory diskette A thin flexible platter coated with a magnetic material for storing information diskette drive A magnetic drive that writes on and retrieves data from a diskette DMI Desktop Management Interface expansion option Add on hardware that expands system performan...

Page 257: ...computer is made hertz Hz A unit of frequency equal to one cycle per second input output I O The process of transferring data between the computer and external devices IDE Intelligent Drive Electronics A hard disk drive type that has controller electronics built into the drive and delivers high throughput interface A connection that enables two devices to communicate interrupt A special control si...

Page 258: ...wer saving mode modem MOdulator DEModulator A device that links computers over a telephone line NLX An industry standard system board form factor that standardizes board dimensions and mechanical and electrical interfaces The board is designed to be free of cabling and is secured with only an insertion extraction latch so there are no screws to locate and remove if the board is being handled nonvo...

Page 259: ...t computer control A printer is a peripheral device pixels Picture elements Tiny dots that make up a screen image port Provides the means for an interface between the microprocessor and external devices A cable connector is usually plugged into the port to attach the device to the computer processor In a computer a functional unit that interprets and executes instructions prompt A special symbol i...

Page 260: ...mber of pixels on the screen Resolution is usually specified in pixels by scan lines for example 800 by 600 See pixels RS 232C Standard interface for serial devices SDRAM Synchronous Dynamic Random Access Memory serial interface An interface that communicates information one bit at a time serial printer A printer with a serial interface SGRAM Synchronous Graphics Random Access Memory shadowing To ...

Page 261: ...oprocessor are connected system unit The system component that contains the computer parts drives power supply and option boards Ultra DMA A standard for hard disk drives allowing data transfer at twice the rate of non Ultra DMA drives Developed by Quantum and Intel USB Universal Serial Bus Serial port from which up to 127 external devices can be daisy chained Power and signal are carried through ...

Page 262: ...ait state means that the operation required no additional cycles to complete the memory transaction warm boot Process of resetting the computer without turning off the power through keyboard input pressing Ctrl Alt and Del keys simultaneously or the reset button The system returns to an initial or arbitrarily selected condition write To record or store information to a storage device write protect...

Page 263: ...ssword 2 23 2 26 configuring video 2 21 DMI event logging 2 21 enabling power management 2 24 Exit menu 2 26 Main menu 2 14 Maintenance menu 2 26 memory map 1 11 navigation keys 2 13 Power menu 2 24 recovery jumper B 3 Security menu 2 22 setting a password 2 22 setting CPU speed 2 26 setting inactivity timer 2 24 starting 2 12 BNC connector 2 7 Boards expansion 5 4 fax modem 1 26 1 46 network 1 2 ...

Page 264: ...23 tape backup unit jumper settings B 7 Zip drive jumper settings B 7 Configurations 1 4 Connecting CD ROM reader 3 29 diskette drive 3 30 external SCSI device 3 44 hard disk drive 3 29 IDE device 3 29 internal SCSI device 3 31 parallel printer 3 42 RS 232C device 3 43 serial device 3 43 USB device 3 44 Connectors A 2 A 3 audio 2 6 AUI port 2 7 A 34 BNC 2 7 CD audio in A 18 chassis intrusion A 14 ...

Page 265: ...r board 5 19 switch board IR panel 5 8 system board 5 16 top cover 5 2 Diskette drive 1 24 cable 3 26 cleaning 4 6 connecting 3 30 connector A 12 installing 3 41 power lamp 4 11 problems 4 11 removing 3 40 5 14 screws 5 14 specifications 1 35 DMA settings 1 16 DMI event logging 2 21 E ECP 2 20 Enhanced Capabilities Port See ECP Enhanced Parallel Port See EPP EPP 2 20 Exit menu BIOS setup utility 2...

Page 266: ...k drive 3 39 AGP video board 3 17 DIMMs 3 20 diskette drive 3 41 drivers 2 35 expansion boards 3 8 external SCSI device 3 44 front panel 3 37 hard disk drive 3 39 operating system 2 35 parallel printer 3 42 RS 232C device 3 43 serial device 3 43 system unit cover 3 6 USB device 3 44 Integrated audio 1 24 IntelliMouse 1 25 Interrupt controller 1 15 Intrusion chassis 2 33 IR panel removing 5 8 IrDA ...

Page 267: ...8 Monitor connecting 2 3 connector A 8 problems 4 12 Mouse 1 25 cleaning 4 8 connecting 2 3 connector A 7 problems 4 12 specifications 1 33 MPEG 1 22 Multimedia components 1 26 N NEC Auto Backup 2 34 NEC Select Install CD 2 34 used with a SCSI drive 2 53 NECCSD FaxFlash Service 4 1 NECCSD telephone numbers 4 1 Network board 1 2 1 30 connectors 2 7 A 33 specifications 1 48 NLX chassis 1 17 NLX conn...

Page 268: ...r A 18 mouse A 7 NLX connector JP2 A 31 NLX connector P1 A 19 A 22 A 26 parallel connector A 5 PCI connectors A 17 power supply connectors A 32 A 33 RJ 45 connector A 33 serial A 6 USB A 7 VGA interface A 8 Wake on LAN connector A 14 Plastic rails 5 18 Plug and Play 1 17 POST 2 8 Power cables 3 28 Power lamps diskette drive 4 11 speaker 2 7 system power 2 8 4 9 4 11 Power management 2 24 Power men...

Page 269: ...kette 2 34 SCSI device cable 3 27 connecting 3 31 3 44 SCSISelect utility 2 27 Secondary cache 1 2 1 10 Secondary IDE device 3 23 Security menu BIOS setup utility 2 22 Select Install CD 2 34 Diskette drive 2 15 Selective Application Restore 2 35 Serial connectors A 6 interface 1 19 interface specifications 1 20 Serial device 3 43 Setting a password 2 22 Setting system date time 2 14 Setup 2 1 2 7 ...

Page 270: ...5 8 System BIOS setup utility 2 11 cleaning 4 6 System BIOS 1 10 System board 1 6 BIOS 1 10 chip sets 1 7 chips 1 8 connectors 3 11 A 1 A 2 features 1 6 infrared interface 1 21 installing 3 14 interrupt controller 1 15 ISA bus 1 17 jumper locations B 1 jumper settings B 1 latch 3 13 5 16 parallel interface 1 18 PCI local bus 1 17 PCI IDE ports 1 18 plastic rails 5 18 primary cache 1 10 processor 1...

Page 271: ...Index 9 W Wake on LAN connector A 14 enabling 2 25 Z Zip drive 1 29 jumper settings B 7 specifications 1 51 ...

Page 272: ...he interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from the one to which the receiver is connected Use a shielded and properly grounded I O cable to ensure compliance of this unit to the specified limits of the rules FCC Modem Connect...

Page 273: ...eas the sum of the RENs of all devices on any one line should not exceed five 5 If too many devices are attached they may not ring properly Modem Service Requirements If the modem malfunctions all repairs should be performed by NEC Computer Systems Division or an NECCSD Authorized Service Center It is the responsibility of users requiring service to report the need for service to NEC Computer Syst...

Page 274: ...lephone extension cord The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company ...

Page 275: ...e du même type ou d un type recommandé par le constructeur Mettre au rébut les batteries usagées conformément aux instructions du fabricant BATTERY DISPOSAL Do not place used batteries in your regular trash The nickel cadmium or nickel metal hydride batteries must be collected recycled or disposed of in an environmentally approved manner The incineration landfilling or mixing of batteries with the...

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