4-4 Maintenance and Troubleshooting
5.
Following the Hyper Terminal instructions, enter the BBS phone number
1 (978) 635-4706. Your business phone system and/or location might require a
9
or
1
prefix.
NOTE:
The first time that you use the BBS,
you will be requested to provide information for
a new user questionnaire.
6.
Press
Enter
twice.
7.
Enter your first name, last name, and password. Press
Enter
after each.
8.
Follow the screen prompts until the Main Menu is displayed.
9.
At the Main Menu, select J to join a conference. Select
Conference 1
for the
desktop conference.
10.
From the Main Menu, press
F
and
Enter
for the File menu.
11.
At the File menu, select
F
for a list of downloadable files. Follow the prompts to
select a file for downloading.
CAUTION:
Executable files automatically
format your diskette when you download files
from the BBS. Formatting destroys any data on
the diskette. Before you download files from the
BBS, check that you do not have information on
the diskette that you need.
After completing downloading of your file, log off the BBS as follows.
1.
Press
Enter
(to continue).
2.
Press
G
(command for Goodbye/Hangup).
3.
Press
Enter
.
E-Mail/Fax Technical Support Services
The Technical Support Center offers technical support by E-mail over the Internet network.
The Internet address is:
You can also fax technical questions to the Technical Support Service. The fax number is:
(978) 635-4100
