NEC ITK-8LCX User Manual Download

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DT930/DT920

(ITK-8TCGX/ITK-8LCX)

NEC Enterprise Communication Technologies, Inc.

December 2019

NDA-31963

Issue 2.0

USER GUIDE

9100

Summary of Contents for ITK-8LCX

Page 1: ...DT930 DT920 ITK 8TCGX ITK 8LCX NEC Enterprise Communication Technologies Inc December 2019 NDA 31963 Issue 2 0 USER GUIDE SV9100 ...

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Page 3: ...perty of NEC Enterprise Communication Technologies Inc and shall not be reproduced without prior written approval of NEC Enterprise Communication Technologies Inc UNIVERGE is a registered trademark of NEC Corporation Windows is a registered trademark of Microsoft Corporation Bluetooth is a registered trademark of Bluetooth SIG Inc iPhone and iPad are registered trademarks of Apple Inc Copyright 20...

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Page 5: ...arts 5 DT920 ITK 8LCX 1 5 DT930 ITK 8TCGX 1 6 Telephone Basics 9 Telephone Startup 9 Favorite Screen 9 Information Area 10 Status Icon 10 Ext No Ext Name 11 Call Screen 11 Local Softkey Indication 11 Call Screen 11 System Information Area 12 System Softkey Area 12 Local Softkey Area 12 Start the Call Screen 12 To Close Call Screen Automatically 13 ...

Page 6: ...Handset 16 Connect the Line Cord 17 Attach the Directory Card 17 Attach or Remove Faceplate and DESI Printer Sheet 18 Removing Faceplate and DESI Printer Sheet 18 Attaching Faceplate and DESI Printer Sheet 18 Connect the Headset 18 Connect LAN Cable 19 Adjust Angle of Tilt Legs 20 Raising the Height of the Tilt Legs 20 Lowering the Tile Legs 20 Wall Mounting 20 Required Space 20 Wall Mount the Ter...

Page 7: ...nguish Internal and External Incoming Calls Provided 24 Distinctive Ringing Patterns to Distinguish Internal and External Incoming Calls Not Provided 24 Setting Illumination Pattern for Call Indicator Lamp 26 Enabling Disabling RTP Alarm 26 Enabling Disabling DTMF Tone 26 Setting Key Touch Tone 27 Setting Music On Hold 27 Setting the Prefix 27 Setting Calendar Format 27 Setting Time Format 28 Enab...

Page 8: ...ing a Language 29 Selecting Wallpaper 30 Setting Font Colors 30 Turning Display Off 31 Changing the Theme 31 Enabling Disabling Animation 32 Screen When the Phone Starts 32 Setting Home Screen 32 Register a Home URL 32 To Start Up the Phone 33 Changing the Password 33 Setting Security 34 Setting Usability 34 Resetting Terminal Settings 34 Downloading a File 34 ...

Page 9: ...ting a Bluetooth Device 41 Enable the Bluetooth Function 41 Pair and Connect the Bluetooth 41 Check the Pairing Device And Disconnect 42 Change Inquiry Time 43 Display Bluetooth Module Information 43 Multi Window Service 43 Switching XML Applications 43 Existing XML Applications 44 Launching the Fifth Application 44 Icon Display at XML Application Update 45 Section 3 Basic Operation Shortcut 47 Fa...

Page 10: ...ange Shortcut Display 55 System 55 Use the System Softkey 55 Phone Book 56 Personal Phone Book 56 Search for a Person 56 Make Calls using the Phone Book 57 From Candidate List 57 From Shortcut Detail 57 Make Calls with a Prefix 57 Delete Messages 57 History 58 Start History 58 Display History Data 58 Make a Call 58 Register 58 Delete 58 ...

Page 11: ... using Call Hold 61 Put a Call on Hold 61 Retrieve the Call on Hold 61 Holding a Call using Exclusive Call Hold 62 Put a Call on Exclusive Call Hold 62 Retrieve the Exclusive Call on Hold 62 Transfer a Call 63 Transfer a Call with Announcement 63 Initiate a Transfer using Extension 200 63 Transfer a Call without an Announcement 63 Initiate a Transfer using Extension 200 63 Answer a Transferred Cal...

Page 12: ...g 65 Make a Call Using Station Speed Dialing 65 Originating a Voice Call 65 Three Four Party Conference 66 Voice Mail 66 Portal Mode 66 Classic Mode 66 Preset Answer 66 Set Preset Answer 66 Answer to a Call With Preset Answer 67 Cancel Preset Answer 67 Switching Voice from Handset to Speaker Listen Only 67 Hear Caller s Voice from the Speaker 67 Restart Talking 67 Talking Handsfree 67 Set Handsfre...

Page 13: ...D 69 Cancel DND 69 Save and Repeat a Number 69 Set Save and Repeat 69 Dial using Save and Repeat 69 Trunk Queuing Outgoing 70 Set Trunk Queuing Outgoing 70 When the Trunk is Available 70 Cancel Trunk Queuing Outgoing 70 Call Back 70 Set Call Back 71 When the Busy Terminal Becomes Idle 71 Cancel Call Back 71 Timed Queuing Outside Line Only 71 Make Answer a Call with Call in Progress 71 ...

Page 14: ...g Busy Line 74 Cancel Call Forwarding Busy Line 74 Call Forwarding No Answer 75 Set Call Forwarding No Answer 75 Verify Call Forwarding No Answer 75 Cancel Call Forwarding No Answer 75 Call Forwarding All Calls 76 Set Call Forwarding All Calls 76 Verify Call Forwarding All Calls 76 Cancel Call Forwarding All Calls 76 Call Forwarding Destination 77 Set Call Forwarding Destination 77 Cancel Call For...

Page 15: ...t Me Page 78 Initiate Page Terminal A 78 Answer Page Terminal B 78 Boss Secretary Calling 78 Call Boss from Secretary 78 When the Boss Accepts the Call 78 Return Message Schedule 79 Set Return Message Schedule 79 Cancel Return Message Schedule 79 Whisper Page 80 Using a Headset 80 Make Answer a Call with a Headset 80 Appendix A Menu List Menu List 1 ...

Page 16: ...ommon Personal Directory Service Table 4 Menu Contents Tables 5 Password Input 5 USER ID Password FTP HTTPS Server Folder Name File Name Address URI Input 6 IP Address Input 9 Appendix C To Upload an Image Image Upload Procedure 1 PC Connection and Setting 1 PC Requirements 1 Connection 1 Maximum User Program PC Connection 2 LAN Setting 2 User Programming Setup 2 To Upload an Image 4 ...

Page 17: ...on of this guide and contains the following information Face layout Keys and Parts Icon Display Menu List CHAPTER 2 TERMINAL SETUP Explains the procedures for setting up the DT930 DT920 telephones CHAPTER 3 BASIC OPERATION Explains the basic operation of DT930 DT920 telephones CHAPTER 4 FEATURE OPERATION Explains operating procedures for various features available with the DT930 DT920 telephones ...

Page 18: ...2 1 Face Layout DT920 ITK 8LCX 1 Self Labeling Model DT930 ITK 8TCGX 1 Touch Panel Model ...

Page 19: ...Max 90 000 records per system Personal Max 1 000 records per terminal Call History Outgoing Call Max 50 records per terminal Incoming Call Max 50 records per terminal XML Browser Available Handsfree Available Full duplex Wideband support Headset Available HW510 A10 HW251N A10 W710 APD 80 Voyager 5200 Available HW510 A10 HW251N A10 W710 APD 80 LAN Interface 2 port 10BASE T 100BASE TX 1000BASE T Ful...

Page 20: ...ible Power Consumption Max About 4 8W Standby About 2 3W without optional connection Max About 3 75W Standby About 2 0W without optional connection Download Boot Program Config Ringing Tone Music on Hold Phone Book Phone Book list Wallpaper Voice confirmation tone Adapter and Accessory Option Wall Mount unit WM 60 button DSS Numbered Keypad Wall Mount unit WM Numbered Keypad Dimension W D H 181 W ...

Page 21: ...5 1 Keys and Parts DT920 ITK 8LCX ...

Page 22: ...6 1 DT930 ITK 8TCGX Touch Button Area 15 ...

Page 23: ...ement key on the local menu of the terminal This terminal has Shortcut Menu for frequently used features Use this key to display the Shortcut Menu Note For only classic mode Volume UP DOWN key Used to adjust speaker receiver volume and ringer volume Right key Directory Press this key to open the Directory menu Note For only classic mode Left key Redial Press this key to activate Redial feature Pre...

Page 24: ...ame is shown at the bottom of the LCD The appropriate feature key is displayed on the screen according to the call handling process 17 LCD To display date or dialed number etc 18 Call Indicator Lamp The lamp at the top corner of display flashes when a call terminates to the terminal and when you use voice mail the lamp lights when a message has been left 19 Touch Button Area The touch screen butto...

Page 25: ... Screen You can easily make calls by using registered shortcuts of an extension or outside line Following explains about each display area When the dial button is pressed or an incoming call is received the Call screen is automatically displayed for telephone operations Display Example for DT930 Touch Panel Model You can also manually return to the Favorite screen to continue the operation However...

Page 26: ...URL is set to XML content the start screen display is different Ext Status Icon Clock and Calendar Ext No Ext Name Icon Icon Name Description Missed Call Indicates a missed call The arrival time of the call is provided Voice Mail Arrival Indicates a voice mail message has been left in your mailbox Sound Coding Indicates a sound has been encrypted Call Recording When Call Recording is activated one...

Page 27: ... Go to Favorite screen Local Softkey 2 Go to Personal Phone Book or a System Phone Book Local Softkey 3 Go to call screen Use this feature when you make a call or system service etc Local Softkey 4 View call history data Call Screen This screen is displayed by pressing local softkey 3 at the Favorite screen When pressing a digit key or function key the following screen is displayed You can make a ...

Page 28: ...han the Call screen Line screen is displayed and the Call screen is activated with a display method with a circle in the auto end column in the table below the system is automatically set by on hooking or abandoning the call Exit the screen and return to the original screen For details see To Close Call Screen Automatically System softkey by indication How to select system soft key DT930 Touch Pan...

Page 29: ...ressing local soft key that is assigned call screen icon When there is an incoming call to the terminal without assigning to the line key When you lift the handset When the terminal receives instructions from XML application server When a pop up button on the XML application is pressed When the terminal receives instructions from a system Does Not Close Automatically When a menu button is pressed ...

Page 30: ...ows the line key lamp lamp icon indications by each terminal status How to Transfer to next line key page DT930 Touch Panel Model Swipe or Cursor operation DT920 Self Labeling Model Cursor operation only Line Key Lamp Line Key Lamp Icon Example of Terminal Status Off Not Displayed Idle State Green Steady During an Outgoing Set Cancel DND Red Flashing Incoming call is arriving Green Flashing Holdin...

Page 31: ...screen You can search or make calls to a person registered in the Phone Book Example of a Personal Phone Book Refer to Section 3 Basic Operation Personal Phone Book on page 56 for details about the operating method Red Steady The other terminal is talking on line The other terminal sets exclusive hold Red Flashing The other terminal is holding a call Green Flashing Recall from held call after the ...

Page 32: ... method Menu and Setting You can change the telephone settings from the Setting menu To access the Setting menu press the Menu key To change the telephone functions press local softkey 4 to access the Setting menu Refer to Section 2 Terminal Setup for details about the setting contents Installation Attaching Handset 1 Install the modular plug attached to the curl cord of the handset into the hands...

Page 33: ...n in the following diagram 3 Turn the terminal over and place it so the line cord can be passed through the groove between the tilt legs Attach the Directory Card A directory card can be attached to multiline telephone The directory card can be used to record often dialed numbers or other important information 1 Insert the holder into the holder socket on the back of the multiline telephone The Di...

Page 34: ... and DESI Printer Sheet 1 After replacing the DESI Printer Sheet on the terminal attach the faceplate 2 At each corner press the locking pin back into place see the diagram above Connect the Headset For DT900 series three types of headset are available wired headset EHS headset and Bluetooth headset DT930 Touch Panel Model only This procedure explains about connecting wired headset and EHS headset...

Page 35: ...his connection to the PC x connector and to the PC Refer to Section 2 Terminal Setup Making Answering Calls with a Headset on page 40 For the headset that is supported please contact the NEC s dealer or NEC The headset which can be connected to the telephone is HW510 A10 HW251N A10 manufactured by Plantronics 1 Terminal 2 Headset Connector 3 Modular Plug 4 Cord 5 Groove 1 2 3 4 5 When using the PC...

Page 36: ...egs to the desired height upward to raise the height and downward to lower the height 3 Turn the terminal over key side up Lowering the Tile Legs 1 Turn the terminal over key side down 2 Adjust the legs to the desired height Wall Mounting Wall mounting of the terminal is installed with an optional Wall Mount Unit Required Space Before drilling use the template shown in the following figure for spa...

Page 37: ... Turn terminal over key side down 2 Remove the hanger hook from the terminal and then reverse it and reinsert it to the terminal 3 Turn the terminal over and then spread the tilt legs 4 Install the Wall Mount Unit on the wall or on the wall plate using one of the following procedures 1 Hanger Hook 2 Terminal ...

Page 38: ...e the screw holes on the base and hang the cover over the screws on the wall plate 5 Connect the LAN Cable Refer to Connect LAN Cable on page 19 6 Align the four cutouts on the bottom of the terminal with the tabs on the Wall Mount Unit 7 Plug one end of the line cord into the wall receptacle 1 Wall Mount Unit 2 Screws Included Parts 3 Screws Locally Supplied 4 Wall Mount Unit 1 Tabs 2 Cutouts ...

Page 39: ... To adjust the volume press the UP or DOWN key while off hook or during a call using the handset Adjust Speaker Volume It is possible to adjust the volume level of speaker during a call in progress using speaker To adjust the volume press UP or DOWN key during speaker phone operation or during a call using the speaker You can only adjust the volume on the Call screen and Line screen When setting u...

Page 40: ... Tone setting to Automatic default setting Distinctive Ringing Patterns to Distinguish Internal and External Incoming Calls Not Provided When distinctive ringing patterns which allow you to distinguish internal and external incoming calls are not provided you can set ringer tone using the steps listed below 1 Display the Menu screen and select Settings 2 Select 1 User Setting 3 Select 1 Incoming C...

Page 41: ...540 540 No modulation 6 Tone Type 6 1100 1400 16Hz modulation 7 Tone Type 7 660 760 16Hz modulation 8 Tone Type 8 1100 1100 Envelope 9 Tone Type 9 Door Phone Melody 10 Tone Type 10 Melody 1 11 Tone Type 11 Melody 2 12 Tone Type 12 Melody 3 13 Tone Type 13 Melody 4 14 Tone Type 14 Melody 5 15 Music Ring 1 C Major Scale Ringtone 16 Music Ring 2 Kanon 17 Music Ring 3 Turkish March NO MENU ITEM FREQUE...

Page 42: ...F tone is played when the other party presses a button on their telephone during a call 1 Display the Menu screen and select Settings 2 Select 1 User Setting 3 Select 2 Talk 4 Select 2 DTMF Tone 5 Select whether the DTMF tone is played Tone Type 1 to Tone Type 8 In the preview function each ringer tone sounds continuously However when 0 Automatic is selected each ringer pattern of internal and ext...

Page 43: ... 5 Select the prefix number you want to register 6 Enter the prefix number Setting Calendar Format The following procedure explains how to set the calendar format that is displayed on the telephone 1 Display the Menu screen and select Settings 2 Select 1 User Setting 3 Select 3 Display 4 Select 1 Calendar Format 5 Select 1 Calendar Format If the 0 Automatic is selected this feature is activated in...

Page 44: ... Select 1 User Setting 3 Select 3 Display 4 Select 2 Local Volume 5 Select whether to display the volume level Setting Screen Saver This procedure explains how to set the Screen Saver when the terminal is idle for a certain period of time 1 Display the Menu screen and select Settings 2 Select 1 User Setting 3 Select 3 Display 4 Select 3 Screen Saver 5 Select 1 Screen Saver Mode No Calendar Type 12...

Page 45: ...acklight Fade Control 6 Select whether to turn On Off the LCD smoothly Changing Font Size This procedure explains how to change the font size displayed on the LCD 1 Display the Menu screen and select Settings 2 Select 1 User Setting 3 Select 3 Display 4 Select 5 Font Size 5 Select Font Size Setting a Language This procedure explains how to change the language displayed on the LCD The lighting time...

Page 46: ...is in Classic mode When selecting 2 Download the wallpaper file must be downloaded in advance If there is no downloaded file the 1 Default wallpaper is effected For the procedure of downloading a wallpaper file please refer to Downloading a File on page 34 This function is available when the GUI is in Classic mode This setting is applied to the 1 3 line of LCD 4 Line Display Softkey characters are...

Page 47: ...t 2 Change Theme 6 Select desired theme This is an example of the display when theme is Black Select 6 Advanced when using Portal Mode Select 7 Advanced when using Classic Mode Select 1 Turn Off Display when using Portal Mode Select 3 Turn Off Display when using Classic Mode When 3 App priority is selected the Screen Saver works by the external application The LCD turns off when the terminal recei...

Page 48: ...Select Home Screen Setting 6 Select a desired screen Register a Home URL The screen display is not only set by the Home screen settings but the phone can also be set to access the XML application right after start up by registering the address information of the application as a Home URL This section explains how to display the menu screen and an example of the screen display when the phone starts...

Page 49: ...s 2 Select 1 User Setting 3 Select 4 Change Password The following XML application image is an example and depends on the application used Portal is usually displayed as an application name registered by the external application When the home URL has been registered the home URL screen is displayed instead of the favorite screen when local soft key 1 is pressed When the Home URL is registered the ...

Page 50: ...ress the Enter key or the OK softkey If the password entry fails an error message is displayed When it fails press the Enter key or OK softkey and retry the password entry Downloading a File You can download files for Music on Hold Ringer Tone and Wallpaper When downloading these files the terminal needs to be connected to the network that has The initial password is 0000 When changing the passwor...

Page 51: ...of IP address To enter the address URI of FTP TFTP HTTPS press the IP URI softkey to switch the display to the URI input screen Press the IP URI softkey Use the dial keys to enter the address URI of the server where the files are stored After entering address URI press or enter the OK softkey 14 Select 1 Download Files 15 Select a file to be downloaded According to the selected item in the Downloa...

Page 52: ...ackup file is stored 5 According to the selection in Protocol screen proceed to the following steps below 6 Display the Menu screen and select Settings When 1 FTP is selected here go to step 7 When 2 TFTP is selected here go to step 12 When 3 HTTPS is selected here go to 7 7 Select 5 Account Settings 8 Select 1 User ID 9 Enter a User ID with digit keys Refer to Appendix B Input Characters for ente...

Page 53: ...splayed Press the BK softkey once to delete the default file name Enter the file name that for the backup file Refer to Appendix B Input Characters for entering instructions for entering characters Refer to Appendix B Input Characters for entering instructions for entering characters Refer to Appendix B Input Characters for entering instructions for entering characters Refer to Appendix B Input Ch...

Page 54: ...r where the files are stored on the server including the path from root directory to the folder where the backup file is stored 13 Press the Left key or the Back softkey 14 Select 3 Server Address Do not change the extension of the backup file The setting data of the terminal can only be backed up as a tgz tgz ef file When the backup process ends in failure Upload Failed is displayed on the LCD Ch...

Page 55: ... entering instructions for entering characters The IP address input screen can be switched to a URI input screen using the IP URI softkey Press the IP URI softkey Press the IP URI again to go back to the IP address input screen Refer to Appendix B Input Characters for entering instructions for entering characters Up to 64 characters can be entered as a file name When you send the data from the ter...

Page 56: ... call using the headset 1 While hearing a ringing tone press the Headset Handset feature key Feature key lamp lights red 2 Start conversation with the calling party 3 Press the Headset Handset feature key once again after finishing a call The Headset Handset feature key lamp goes off The line key lamp light goes off If the upload fails for reasons other than the ones listed above Download Failed o...

Page 57: ...een and select Settings 2 Select 1 User Settings 3 Select 6 Option Device 4 Select 1 Bluetooth 5 Select 2 Pairing 6 Select 1 Inquiry While Inquiry display as follows 7 Select device to pair Display example of inquiry list A Bluetooth device is available for DT930 Touch panel model Please contact a dealer about recommended Bluetooth devices If you use devices that are not recommended you might not ...

Page 58: ...ect 1 Disconnect Icon Description Bluetooth Connecting Indicates the Bluetooth device and the telephone are connecting Bluetooth not Connected Indicates the Bluetooth device and the telephone are not connected Bluetooth Error Indicates there is an error in the Bluetooth module in the telephone Contact the system administrator If there is a temporary disconnection between telephone and Bluetooth de...

Page 59: ...same time A maximum of four applications can be run simultaneously including Phone Screen and other applications that are registered in the Home URL Switching XML Applications You can use Menu screen to switch windows to display the application 1 Press the Menu key to display the Menu screen 2 Select the application from the Menu screen that you want to launch It is possible to display each of the...

Page 60: ... XML applications If you try to launch a fifth application an error message is displayed asking you to exit one of the currently running applications which is displayed While this error message is displayed you cannot execute any operations on XML applications 1 When you have four applications launched and you try to launch a fifth application the following error message displays asking you to exi...

Page 61: ...ns displayed on the menu screen are reduced screen images of actual XML application screens The icon and the actual application display may differ because the system cannot iconize the screen image until it actually displays the application windows TIP If you do not operate anything for 10 seconds after an error message is displayed the launching of the new application is automatically canceled 1 ...

Page 62: ...on is displayed when the application orders to display an icon that was formerly not displayed UPDATE icon is displayed when the window of the XML application is updated TIP The NEW and UPDATE icons flash every second ...

Page 63: ... Redial button Redial button Press the Home key to return to the Favorite screen Default If the Home Screen is set to Call screen or Line screen return to Setting Home Screen on page 32 If the URL is not registered in the configuration setting it cannot be used even if you register the service shortcut For details contact your system administrator There are three types of shortcut photo and name s...

Page 64: ...he shortcut is registered Service Service is displayed Service 1 4 The name selected during shortcut registration Unregistered Shortcut No name is indicated A shortcut name is approximately 10 characters in length depending on the character string When the width exceeds the display area the right end of the character string could be truncated How to select system soft key DT930 Touch Panel model T...

Page 65: ...ister a shortcut In this example a telephone number is registered 1 Select the unregistered shortcut you want to register with number you want to dial 2 Select 2 Dial 3 Enter the desired number The number is 1 to 16 characters in length 4 Enter the desired shortcut name ...

Page 66: ...yed After a second the input characters and selected icon are displayed Use a Shortcut This procedure explains how to use a shortcut In this example a call is made to a contact person who has been registered in the SV9100 Internal Extension List 1 Select a registered shortcut ...

Page 67: ... call If a number is not focused you cannot make the call To add and sent a prefix use the following procedure 1 Press the 4 Option softkey on the Profile screen 2 Select the 1 Prefix Refer Make Calls with a Prefix on page 57 3 Select the prefix number you want to add and press 4 local softkey You can call a number with the prefix It is also possible to call the number by picking up the handset an...

Page 68: ...d press Enter or the local Soft key 4 To upload an image to a shortcut refer to the Appendix To Upload an Image The shortcut types cannot be edited using this method Only the shortcut information registered by entering can be edited To change the shortcut type delete the shortcut and register again For register or delete shortcut refer to Register a Shortcut on page 49 or Delete a Shortcut on page...

Page 69: ...elect a registered shortcut long press 2 Select 2 Delete Shortcut 3 Confirm the deletion by pressing Enter or 4 local soft key 4 The shortcut is deleted from the Favorite screen When the shortcut is successfully deleted the following message is displayed After a second the Favorite screen is displayed From the User Setting This procedure explains how to delete individual shortcuts or all shortcuts...

Page 70: ...sage is displayed 3 If you want to delete another shortcut press 3 soft key If you want to delete ALL shortcuts follow the steps listed below 1 Select the option with softkey 3 2 Select 1 Delete All 3 Confirm that you want delete ALL of the shortcuts If you want to cancel the deletion press the Back key ...

Page 71: ...display method System Use the System Softkey To select the system softkey tap the system soft key if you are using the DT930 touch panel telephone ITK 8TCGX If you are using the DT920 self labeling telephone ITK 8LCX you can select system soft key by pressing programmable key The Up and Down cursor keys can be used to adjust the volume when you are using this screen The Left and Right cursor keys ...

Page 72: ...date list To display the next system softkey page select If there is not next page is not displayed The Up and Down cursor keys can be used to adjust the volume when you are using this screen These keys are not used for selecting the system softkey Whether you can use a Personal Phone Book depends on system data settings For details contact the system administrator To perform phone operations othe...

Page 73: ...the call Delete Messages 1 Search for a person and display candidate list Refer to Search for a Person on page 56 2 Press local softkey 4 Option with focused data 3 Select 5 Delete 4 Press local softkey 4 OK on the confirmation window Icon Data Name Explanation The Name The name of the partner is indicated The Japanese Syllabary The Japanese syllabary of the name of the partner is indicated Compan...

Page 74: ...information of the last call is displayed 4 Lift the Handset or press Speaker to dial the displayed number Register 1 Display the Call History data of the target telephone number refer to Make a Call 2 Press Store 3 Select STA to store the number in a Speed Dial bin or select SPD to the number store in a System Speed Dial bin Select TELBK to store the number in a Telephone Book Delete 1 Display th...

Page 75: ... the display changes to normal idle status The telephone is logged in Logoff The terminal which is operated with Login Mode can log out The following is an example fore the ITK 8TCGX terminal If sing the ITK 8LCX terminal apply the programmable key 1 When login Press system softkey 2 Press system softkey Prog At initial setting enter the extension number as the Login ID A maximum of 16 characters ...

Page 76: ...ered you can correct the number before originating the call Make an External Call This procedure explains how to originate an external call using the Speaker key 1 After dialing the Central Office access code dial the number you want to call 2 Press the Speaker key The Speaker key lamp lights red Make an Internal Call This procedure explains how to originate an internal call using the Speaker key ...

Page 77: ...be used to originate another call or return to the previously held call Put a Call on Hold This procedure explains how to put a call which is in progress on hold 1 While a call is in progress the Line key that is used during the call lights green The Line key on other telephones lights red 2 Press the Hold key The caller on hold hears Music on Hold The Line key which is on hold flashes green The L...

Page 78: ...e the call is holding the Line key that is used to place the caller on hold flashes green 2 Press the Line key that is on hold The Line key lamp that was placed on hold lights green The Line key on other telephones lights red 3 Lift the handset and return to the held call If the call goes unanswered after a predetermined time Automatic Recall is initiated The user hears an Automatic Recall ringer ...

Page 79: ...all is answered When the called is answered at the transfer destination the parties are automatically connected The phone number for the transferred party is displayed LCD on the destination telephone Initiate a Transfer using Extension 200 1 With the call in progress the Line key lamp lights green 2 Press the Transfer key A special dial tone is heard The calling party is placed on hold 3 Dial the...

Page 80: ...er to a One Touch Speed Calling key 1 Press the Speaker key 2 Enter 751 3 Enter 01 One Touch Speed Dial Calling 4 Enter the number you want to register 5 Press the Hold key Verify One Touch Speed Dial Calling Key This procedure explains how to confirm the registered number in the One touch Speed Calling key 1 Press the Right and Left keys to display One Touch Speed Dial Calling 01 on the page The ...

Page 81: ... Press Dir 2 Press ABB 3 Search for the name you want to call or press and to select the name 4 Press Dial or Speaker Originating a Voice Call Instead of ringing this feature informs the incoming call by voice 1 Press the Speaker key You will receive a dial tone Speaker key lamp lights red 2 Dial extension number You will receive a ring back tone 3 Press Voice or enter 1 4 Lift the handset and ann...

Page 82: ... A presses Add 6 The party at extension A presses Begin Voice Mail This procedure explains how to access to the Voice Mail System Portal Mode 1 Press softkey 2 2 User the cursor to tab to the right to access VMsg 3 Press VMsg Classic Mode 1 Press softkey 3 Preset Answer It is possible to respond by simply lifting the telephone handset Set Preset Answer 1 The Answer key lamp goes off 2 Press the Fe...

Page 83: ...ker key The Speaker key lamp lights red 2 Replace the handset You can now hear the voice of calling party from the speaker Restart Talking 1 While receiving a voice from the speaker lift the handset The Speaker key lamp goes off Talking Handsfree You can dial or answer a call without lifting the handset Set Handsfree 1 Press the MIC key or the MIC softkey The MIC key lamp lights red Cancel Handsfr...

Page 84: ...n accommodating another terminal number on the programmable line feature key you can answer the call routed to another by pressing the key that is assigned When you make a call handsfree note the following items Avoid using in a place where there is a lot of echo or noise The Microphone is located at the front of the terminal It should be no further away than 50 cm 19 69 inches When talking handsf...

Page 85: ...to the telephone and then you can redial that number Set Save and Repeat 1 Dial the desired number and press Saved Number Redial 30 or dial the access code Dial using Save and Repeat 1 Press Speaker key You receive a dial tone The Speaker key lamp lights red 2 Press Saved Number Redial 30 or dial the access code 3 Lift the handset to start a conversation Speaker key lamp goes off When you press a ...

Page 86: ...y lamp goes off The Call Indicator Lamp goes off The Line key lamp lights green 3 Dial the desired number Cancel Trunk Queuing Outgoing 1 Press Camp On 35 CAMP CANCEL displays on the telephone LCD The Camp On 35 lamp goes off Call Back This feature allows a calling party to set an automatic Call Back when a busy or no answer condition is encountered When the busy terminal becomes idle the terminal...

Page 87: ... is dialed again after a predetermined time interval 1 Press the Speaker key You receive a dial tone The Speaker key lamp lights red 2 Dial the Outside Line access code 3 Dial desired number You receive a busy tone or a ring no answer from distant end 4 Press Camp or Camp On 35 5 Leave the speaker on The desired number automatically redials 6 Start the conversation with the called party Make Answe...

Page 88: ...t a conversation with called party Step Call This feature allows the terminal user after calling a busy terminal to call an idle terminal by simply dialing an additional digit 1 Lift the handset The Line key lamp lights green 2 Dial the extension number You receive a busy tone 3 Enter the specific digit It is required that the dedicated feature key other than fixed feature key Hold be set by syste...

Page 89: ...ture allows selected users to override a busy condition on a called telephone In this example see diagram above the party on telephone B is talking with the party on telephone C The party on telephone A is going to override the connection 1 The party on telephone A dials 201 The called party is already on a call This feature is available only for the telephone that is set by system data setting at...

Page 90: ... access code 3 Enter 1 4 Enter the number to be transferred 5 Press Speaker OR 1 Press 2 Press Prog 3 Press Cfwd 4 Press BUSY 5 Press SET 6 Enter the number to be transferred 7 Press Speaker Verify Call Forwarding Busy Line 1 Press Speaker 2 Dial the access code 3 Enter 1 OR 1 Press 2 Press Prog 3 Press Cfwd 4 Press BUSY 5 Press SET Cancel Call Forwarding Busy Line 1 Press Speaker 2 Dial the acces...

Page 91: ... 5 Press N A 6 Press SET 7 Enter the number to be transferred 8 Press Speaker Verify Call Forwarding No Answer 1 Press Speaker 2 Dial the access code 3 Enter 1 OR 1 Press 2 Press Prog 3 Press Cfwd 4 Press 5 Press N A 6 Press SET Cancel Call Forwarding No Answer 1 Press Speaker 2 Dial the access code 3 Enter 0 4 Press Speaker OR 1 Press 2 Press Prog 3 Press Cfwd 4 Press 5 Press N A 6 Press CNCL 7 P...

Page 92: ... 3 Enter 1 4 Enter the number to be transferred 5 Press Speaker OR 1 Press 2 Press Prog 3 Press Cfwd 4 Press All 5 Press SET 6 Enter the number to be transferred 7 Press Speaker Verify Call Forwarding All Calls 1 Press Speaker 2 Dial the access code 3 Enter 1 OR 1 Press 2 Press Prog 3 Press Cfwd 4 Press All 5 Press SET Cancel Call Forwarding All Calls 1 Press Speaker 2 Dial the access code 3 Enter...

Page 93: ...to be transferred 8 Press Speaker Cancel Call Forwarding Destination 1 Press Speaker 2 Dial the access code 3 Enter 0 OR 1 Press 2 Press Prog 3 Press Cfwd 4 Press 5 Press Flw 6 Press CNCL CID Caller ID Call Display Without answering incoming calls or held calls that terminate to the telephone line keys the calling party s information can be confirmed by the indications on the LCD Display Calling P...

Page 94: ...t Me Answer access code Both parties are immediately connected Boss Secretary Calling A secretary with a telephone can use an appearance of the boss extension to screen calls for that extension and announce and or transfer calls to that extension Additionally the secretary can call the boss during a busy condition and can send a message waiting indication to the boss s telephone Call Boss from Sec...

Page 95: ...The Return Message Schedule is registered Cancel Return Message Schedule 1 Press the Speaker key You receive a dial tone The Speaker key lamp lights red 2 Dial the Return Message Schedule cancel code 3 Press the Speaker key Speaker key lamp goes off The feature access code feature key is set by system data setting at initial installation For details contact the system administrator No Message Chan...

Page 96: ... a Call with a Headset You and originate and respond to calls using an optional headset 1 When call is received press the Headset Handset feature key When the call is completed press the Headset Handset feature key again The Headset Handset Answer key lamp goes off The Line key lamp goes off The feature access code feature key is set by system data setting at initial installation For details conta...

Page 97: ...pes of directory features Personal Directory Phonebook and Corporate Directory This chapter explains the menu list for Personal Directory feature Service Select this option to display the screen of XML application Photo Frame application registered in the service URL Setting Select this option to make the user setting of DT930 DT920 Portal Select this option to display XML application screen regis...

Page 98: ... Alarm Select this option to specify whether to use the RTP alarm Automatic 2 DTMF Tone Select this option to specify whether to use the DTMF tone Automatic 3 Key Touch Tone Select this option to set the key touch tone generated when the digit keys are pressed while the telephone is off hook Automatic Tone 4 Hold Music Select a Music on Hold to be heard by DT930 user Default 5 Prefix Select this o...

Page 99: ...ture Information Display area You can check the color by selecting each color number Color 1 Color 16 Color 16 3 Turn Off Display Select this option to specify the data when turning off the display automatically 1 Turn Off Display Mode Select this option to set up for Turn Off Display Mode Disable Enable App Priority App Priority 2 Wait Time Select this option to specify the time until turning off...

Page 100: ...nload a file for ringer tone Download 2 Melody2 wav 3 Music Ring 3 Select this option to download a file for ringer tone Download 3 Melody3 wav 3 Directory Select this option to download the directory files Directory csv 4 Wallpaper Note Wallpaper is not supported at this time Select this option to download a file for Wallpaper WallPaper bmp 2 Download Address Select this option to enter an IP add...

Page 101: ...ddress of the FTP TFTP HTTPS server 0 0 0 0 4 Protocol Select this option to select a protocol of the server either FTP TFTP or HTTPS FTP 5 Account Settings Select this option to set necessary data when using FTP or HTTPS server 1 User ID Select this option to enter a user ID for the data backup via FTP or HTTPS server 2 Password Select this option to enter a password for data backup via FTP or HT...

Page 102: ... Alarm Select this option to specify whether to use the RTP alarm Automatic 2 DTMF Tone Select this option to specify whether to use the DTMF tone Automatic 3 Key Touch Tone Select this option to set the key touch tone generated when the digit keys are pressed while the telephone is off hook Automatic Tone 4 Hold Music Select a Music on Hold to be heard by DT930 user Default 5 Prefix Select this o...

Page 103: ... turning off the display 1 999 min 180 min 2 Backlight Fade Control Select this option to specify whether Backlight Fade Control is in service when turning on off the backlight of the LCD Disable Enable Enable 7 Portal Mode Setting Select this option to set up for the following about Portal mode 1 Delete Shortcut Select this option to delete shortcut 2 Change Theme Select this option to set up for...

Page 104: ...ownload 1 Melody1 wav 2 Music Ring 2 Select this option to download a file for ringer tone Download 2 Melody2 wav 3 Music Ring 3 Select this option to download a file for ringer tone Download 3 Melody3 wav 3 Directory Select this option to download the directory files Directory csv 2 Download Address Select this option to enter an IP address of the FTP TFTP HTTPS server 0 0 0 0 3 Protocol Select t...

Page 105: ...ddress of the FTP TFTP HTTPS server 0 0 0 0 4 Protocol Select this option to select a protocol of the server either FTP TFTP or HTTPS FTP 5 Account Settings Select this option to set necessary data when using FTP or HTTPS server 1 User ID Select this option to enter a user ID for the data backup via FTP or HTTPS server 2 Password Select this option to enter a password for data backup via FTP or HT...

Page 106: ...P Alarm Select this option to specify whether to use the RTP alarm Automatic 2 DTMF Tone Select this option to specify whether to use the DTMF tone Automatic 3 Key Touch Tone Select this option to set the key touch tone generated when the digit keys are pressed while the telephone is off hook Automatic Tone 4 Hold Music Select a Music on Hold to be heard by DT930 user Default 5 Prefix Select this ...

Page 107: ...e 1 Delete Shortcut Select this option to delete shortcut 2 Change Theme Select this option to set up for Display theme White Theme 1 White Theme Select this option to set theme to White 2 Black Theme Select this option to set theme to Black 3 Animation Select this option to set up for animation enable disable Disable 4 Home Screen Setting Select this option to set Home screen Automatic 5 Shortcut...

Page 108: ...ownload 1 Melody1 wav 2 Music Ring 2 Select this option to download a file for ringer tone Download 2 Melody2 wav 3 Music Ring 3 Select this option to download a file for ringer tone Download 3 Melody3 wav 3 Directory Select this option to download the directory files Directory csv 2 Download Address Select this option to enter an IP address of the FTP TFTP HTTPS server 0 0 0 0 3 Protocol Select t...

Page 109: ...ddress of the FTP TFTP HTTPS server 0 0 0 0 4 Protocol Select this option to select a protocol of the server either FTP TFTP or HTTPS FTP 5 Account Settings Select this option to set necessary data when using FTP or HTTPS server 1 User ID Select this option to enter a user ID for the data backup via FTP or HTTPS server 2 Password Select this option to enter a password for data backup via FTP or HT...

Page 110: ...A 14 1 This page is for your notes ...

Page 111: ...r press or Example When entering MARY SMITH 6 2 777 999 0 7777 6 444 8 44 M A R Y S M I T H The following two input modes can be specified ABC English input mode NUM Number input mode Input mode switches over by repeatedly pressing the softkey ABC NUM ABC Up to 4 characters can be entered for keyword searching Up to 16 characters can be registered for each name Up to 30 digits can be registered fo...

Page 112: ...vary depending on the menu Example Password input screen Input Mode The characters used for the input mode on the Password Input screen are 1 Number A English Characters Capital Letters a English Characters Lowercase Letters 1 A or a is shown on the first line of the LCD ...

Page 113: ...me and Address URI Input You can use English characters Capital letters A and Lowercase letters a as well as numbers 1 IP Address You can use numeric input mode 1 to enter the IP address Other input modes are not available When is pressed move to the next input The initial setting is A English Character Capital Letter When is pressed the input mode is changed The input mode changes when is repeate...

Page 114: ...racter Tables Common Personal Directory Service Table The following table lists character codes you can use for Common Personal Directory Service Input 1 10 shows the number of times the key is pressed SP Blank Space ...

Page 115: ...bles The following table lists character codes you can use for various menus Password Input Input 1 10 shows the number of times the key is pressed SP Blank Space When entering password characters is displayed on the screen ...

Page 116: ...e Name Address URI Input Input 1 29 shows the number of times the key is pressed SP Blank Space When entering password characters is displayed on the screen When is pressed the input mode is changed The input mode changes when is repeatedly pressed A a 1 1 ...

Page 117: ...B 7 1 ...

Page 118: ...B 8 1 ...

Page 119: ...B 9 1 IP Address Input Input 1 10 shows the number of times the key is pressed 1 Separator for the IP Address ...

Page 120: ...B 10 1 This page is for your notes ...

Page 121: ...an image related to the Shortcut Icon from your PC PC Connection and Setting PC Requirements Indicate the conditions of the PC used for User Programming OS Microsoft Windows 8 1 10 32bit and 64bit Browser Internet Explorer 7 8 9 10 11 Google Chrome v57 or higher Microsoft Edge Other RJ 45 LAN I F connector Connection ...

Page 122: ...g Web User Programming to the SV9100 system User Programming Setup 1 Open a Web Browser on your PC 2 Enter https 192 168 0 10 on the URL address area and press the Enter key The following Login menu is displayed 3 Enter User ID and Password The following is the default User ID and Password User ID USER1 NA user1 other Password 1111 Note Enter User ID and Password using single byte capital letters ...

Page 123: ...C 3 1 4 Press the Enter key the following is displayed ...

Page 124: ...sion A maximum of 896 images can be uploaded to the SV9100 system After uploading an image to the SV9100 system the SV9100 system will automatically download the image to each DT900 terminal Save the images to be uploaded in advance Image file s should be in a jpg format The SV9100 resizes the image file to a certain size There is no requirement for file size ...

Page 125: ...C 5 1 1 From the Home screen click on Telephone Setting ...

Page 126: ...C 6 1 2 In the Telephone Setting screen click on the Details icon for the extension you want to upload an image to on the SV9100 In the example shown 101 is the target extension ...

Page 127: ...e image to be uploaded 1 Specify the image file to be uploaded 2 Click on the upload icon 3 Preview the image To delete the uploaded image click the Delete icon Note When upload is successful Image upload is complete is displayed in the top right corner of the screen ...

Page 128: ...C 8 1 4 To upload an image from another extension click Cancel and repeat from step 2 above ...

Page 129: ...C 9 1 5 When image upload is complete click Home to exit the Telephone Setting screen ...

Page 130: ...C 10 1 6 From the Home screen click the Logout icon to log out ...

Page 131: ......

Page 132: ...NEC Enterprise Communication Technologies Inc December 2019 DT930 DT920 ITK 8TCGX ITK 8LCX User Guide SV9100 ...

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