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NEC Express5800/120Rf-2, User Manual

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NEC Express5800/120Rf-2 User Manual Download Page 170

5-6

  

Problem Solving

After System Has Been Running Correctly

Problems that occur after the system hardware and software have been running
correctly often indicate equipment failure. However, many situations that are easy to
correct can also cause such problems. If you have problems after the system has been
running correctly, check the following:

!

 

If you are running the software from a diskette or CD-ROM, try a new copy of the
software.

!

 

If you are running the software from a hard disk drive, try running it from a floppy.
If the software runs correctly, there may be a problem with the copy on the hard
disk. Reinstall the software on the hard disk drive and try running it again. Make
sure all the necessary files are installed.

!

 

If the problem recurs, you may need to reformat the hard disk drive. The hard disk
drive, the drive controller, or the system board set may be defective.

!

 

If the problems are intermittent, there may be a loose cable, dirt in the keyboard (if
keyboard input is incorrect), a marginal power supply, or other random component
failures.

!

 

If you suspect that a transient voltage spike, power outage, or brownout might have
occurred, reload the software and try running it again. Symptoms of voltage spikes
include a flickering video display, unexpected system reboots, and the system not
responding to user commands.

Note:

 

Voltage spikes can corrupt or destroy data files on the

drive. If you are experiencing voltage spikes on the power line, install
a surge suppresser between the power outlet and the system power
cord.

If the problem recurs after you have checked and corrected all of the above items, refer
to 

Diagnostic Procedures

 in this chapter.

Summary of Contents for Express5800/120Rf-2

Page 1: ... U s e r s G u i d e EXPRESS5800 120Rf 2 ...

Page 2: ......

Page 3: ...data and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC Solutions America Inc To allow for design and specification improvements the information in this document is subject to change at any time without notice Reproduction of this document ...

Page 4: ......

Page 5: ...atures 1 7 Xeon Processors 1 8 System Memory 1 8 PCI Riser Slots 1 8 Video Controller 1 9 SCSI Controller 1 9 Network Controller 1 9 Keyboard and Mouse 1 10 RJ 45 Serial Port 1 10 ACPI 1 10 System Board Management Controller BMC 1 11 System Functions 1 12 Degradation Feature 1 12 AC Link Mode 1 12 Remote Power On Wake ON LAN Function 1 12 System Security 1 13 Security with Mechanical Locks and Mon...

Page 6: ... Installation Procedure A 2 16 Installation Procedure B 2 20 Installation Procedure C 2 23 Removing the Server from the Rack 2 26 Connecting Peripheral Devices 2 27 Connecting the Power Cord 2 30 Getting Familiar with the System 2 31 Front View with Front Bezel Closed 2 31 Front View with Front Bezel Removed 2 32 Rear View 2 34 Status Indicators 2 36 ACT Lamp 2 36 POWER Lamp 2 36 STATUS Lamp 2 36 ...

Page 7: ...direction Submenu 3 14 Event Log Submenu 3 14 Boot Menu 3 15 Boot Device Priority Submenu 3 15 Hard Drives Submenu 3 15 Removable Devices Submenu 3 16 Exit Menu 3 16 SCSISelect Utility 3 17 Running the SCSISelect Utility 3 17 Adaptec SCSI Utility Configuration Settings 3 18 SCSI Disk Utilities 3 19 Exiting Adaptec SCSI Utility 3 20 Configuring the RAID Controller 3 21 Configuring System Board Jump...

Page 8: ...Hard Disk Drive into the Flex Bay 4 51 Removing a Hard Disk Drive from the Hard Drive Bay 4 54 Inserting the Floppy Disk or CDROM Drive into the Flex Bay 4 56 Power Supply Unit 4 57 Installing a Power Supply 4 57 Replacing a Power Supply 4 59 5 Problem Solving Problem Solving 5 2 Static Precautions 5 2 Resetting the Server 5 3 Forced Shutdown 5 3 Troubleshooting Checklists 5 4 Initial System Start...

Page 9: ...dentify BIOS and BMC Revision Levels 5 21 A Specifications System Specifications A 2 B nstalling and Configuring Windows 2000 Overview B 2 Device Drivers B 2 Installation Assumption B 3 Installation Preparation B 4 Installing Microsoft Windows 2000 Operating System B 5 Installation Notes B 5 Windows 2000 Installation B 5 Installing LAN Adapters B 7 Driver Installation for the Intel PRO 100 LAN Ada...

Page 10: ...viii Contents ...

Page 11: ...nfigure the system and provides instructions for running the BIOS Setup Utility This chapter also provides information on system board jumper settings Chapter 4 Upgrading Your System provides you with instructions for upgrading your system with an additional processor optional memory options cards and peripheral devices Chapter 5 Problem Solving contains helpful information for solving problems th...

Page 12: ...ss of life CAUTION Cautions indicate situations that can damage the system hardware or software Note Notes give important information about the material being described Names of keyboard keys are printed as they appear on the keyboard For example Ctrl Alt or Enter Text or keystrokes that you enter appear as boldface type For example type abc123 and press ENTER File names are printed in uppercase l...

Page 13: ...h your server System Release Notes Release Notes provide you with the latest information about your system This information was not available to be included in your user s guide at the time it was developed and released Getting Started Sheet The Getting Started Sheet provides several easy to follow steps to become familiar with your server documentation and to complete your installation successful...

Page 14: ...oing the procedures in this manual make sure that your system is powered off and unplug the AC power cord from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage In the U S A and Canada the power cord must be a UL listed detachable power cord in Canada CSA certified type ST or SJT 16 AWG 3 conductor provided with a mold...

Page 15: ... the external ports Remote Earths To prevent electrical shock connect all local individual office computers and computer support equipment to the same electrical circuit of the building wiring If you are unsure check the building wiring to avoid remote earth conditions Earth Bonding For safe operation only connect the equipment to a building supply that is in accordance with current wiring regulat...

Page 16: ...system warm or cool to room temperature before using it Keep the system away from magnetic forces Keep the system dry Do not wash the system with a wet cloth or pour fluid into it Protect the system from being bumped or dropped Check the system for condensation If condensation exists allow it to evaporate before powering on the system Keep the system away from dust sand and dirt ...

Page 17: ...1 System Overview Overview System Features System Chassis Power Supply Peripheral Bays SAF TE Logic System Board Features System Functions System Security ...

Page 18: ...h rack assembly Figure 1 1 System Front View Your server includes a 3 5 inch diskette drive a CD ROM drive six hot swap SCSI hard disk drive bays and a removable media device bay The hot swap SCSI hard disk drive bays support up to six 1 0 inch SCSI hard disk drives that can be swapped in or out of the system without powering it down if RAID functionality is configured in the system Alternately yo...

Page 19: ...t tolerance and advanced disk array management features through the use of RAID technology if an optional RAID controller is installed Embedded PC compatible support serial parallel mouse keyboard diskette USB LAN and video Integrated onboard ATI RAGE XL Video Graphics Array VGA controller with 8MB of video memory VRAM Adaptec AIC 7902W SCSI controller providing dual channel Ultra 320 SCSI interfa...

Page 20: ...nt power i e the system will continue to operate with a single power supply failure With two power modules installed one power module can be easily removed or installed from the back of the chassis without turning the system power off Fully lockable front bezel including Server Management software that monitors the front bezel intrusion switch ...

Page 21: ...I backplane B Power supply unit C Cooling fans D Processor duct dashed line E Riser card for full height boards F Processor mounted under the CPU and heat sink G DIMM Two DIMMs are mounted as standard in slots 1A and 1B H Mother board I Riser card for only low profile boards J Front panel board K Cover open sensor L CD ROM drive M Backup device bay N Floppy disk drive O Flex bays P Disk bays Figur...

Page 22: ...e used with either the standard CD ROM FDD module or a seventh hot swappable SCSI HDD The CD ROM FDD module may only be inserted or removed from the flex bay when system power is turned off The CD ROM FDD module is NOT hot swappable The standard 3 5 inch diskette drive supports 720 KB and 1 44 MB diskette media The chassis includes four 60 mm non hot swappable system fans for cooling the processor...

Page 23: ... the SCSI backplane M Front serial port connector C ICMB connector N FDD CDROM front panel connector D PCI riser slots For low profile boards 100 MHz 64 bit 3 3V PCI O Configuration jumper switch E IPMB connector P Front panel USB connector F DIMM sockets Q PCI riser card slot For full length boards 100MHz 64 bit 3 3V PCI X G Processor sockets G 1 is Processor 1 CPU 1 G 2 is Processor 2 CPU 2 R Ha...

Page 24: ... to 6 GB of memory using up to six DIMMs System memory begins at address 0 and is continuous flat addressing up to the maximum amount of DRAM installed exception system memory is noncontiguous in the ranges defined as memory holes using configuration registers The system supports both base conventional and extended memory PCI Riser Slots The server s expansion capabilities meet the needs of file a...

Page 25: ...aces as two independent PCI functions As implemented on the system board the interface attaches to an Ultra 320 SCSI backplane that supports up to seven Ultra 320 SCA drives Network Controller The system board uses a dual channel Intel 82546EB Gigabit Ethernet Controller and supports 10Base T 100Base TX 1000Base T network subsystems The 82546EB controller supports the following features 64 bit 100...

Page 26: ...jumper block located directly behind the rear RJ 45 serial port must be jumpered appropriately according to the desired standard ACPI An Advanced Configuration and Power Interface ACPI aware operating system can place the system into a state where the hard drives spin down the system fans stop and all processing is halted However in this state the power supply is still on and the processors are st...

Page 27: ...gement events and log their occurrence in the nonvolatile System Event Log SEL The events being monitored include overtemperature and overvoltage conditions fan failure or chassis intrusion To enable accurate monitoring the BMC maintains the nonvolatile Sensor Data Records SDRs from which sensor information can be retrieved The BMC provides an ISA host interface to SDR sensor information so that s...

Page 28: ...ified on a system that has ESMPRO installed AC Link Mode The AC link mode allows the system to monitor its AC input power so that when the AC input power is lost and then restored the system will return itself to one of three pre selected settings listed as follows Power On Last State Factory Default Setting Stay Off The AC link mode settings can be changed by running the BIOS Setup Utility F2 Ref...

Page 29: ...yboard lockout timer so that the server requires a password to reactivate the keyboard and mouse after a specified time out period 1 to 120minutes Set and enable an administrative password Set and enable a user password Set secure mode to prevent keyboard or mouse input and to prevent use of the front panel reset and power switches Activate a hot key combination to enter secure mode quickly Disabl...

Page 30: ... secure mode is in effect You can boot the server and the operating system will run but you must enter the user password to use the keyboard or mouse You cannot turn off system power or reset the server from the front panel switches Secure mode has no effect on functions enabled via remote server management or power control via the watchdog timer Taking the server out of secure mode does not chang...

Page 31: ...s Disable writing to diskette In secure mode the server will not boot from or write to a diskette unless a password is entered To write protect access to diskette whether the server is in secure mode or not use the Setup main menu Floppy Options and specify Floppy Access as read only Set a time out period so that keyboard and mouse input are not accepted Also screen can be blanked and writes to di...

Page 32: ...rd jumper see Chapter 4 Boot without keyboard The system can boot with or without a keyboard During POST before the system completes the boot sequence the BIOS automatically detects and tests the keyboard if it is present and displays a message Specify the boot sequence The sequence that you specify in setup will determine the boot order If secure mode is enabled a user password is set then you wi...

Page 33: ...e Unpacking the System Installing the Server into the Rack Installing the Cable Arm Assembly Removing the Server from the Rack Connecting Peripheral Devices Connecting the Power Cord Getting Familiar with the System Status Indicators Using the System ...

Page 34: ... code of the region WARNING Be sure the power service connection is through a properly grounded outlet CAUTION When two power supplies are installed in the system the power plug from each of the power supplies must be plugged into the same common ground power outlets Clean dust free and well ventilated Front and rear ventilating openings kept free of obstructions Away from sources of heat vibratio...

Page 35: ...re you have someone help you lift or move the system When you receive your system inspect the shipping containers prior to unpacking If the shipping boxes are damaged note the damage and if possible photograph it for reference After removing the contents of the containers keep the cartons and the packing materials If the contents appear damaged when you unpack the boxes file a damage claim with th...

Page 36: ...s other than those specified in the procedure Do not touch I O connector pins All screws are Phillips head unless otherwise specified On completion of any assembly or reassembly perform a power on test If a fault occurs verify that the assembly or reassembly was performed correctly If the problem persists see Problem Solving in Chapter 5 Static Precautions An electrostatic discharge ESD can damage...

Page 37: ...optional stabilizer kit Note When planning your system configuration for the rack cabinet you should consider the length of the cables that interconnect system components Your server is mounted on a set of slide rail assemblies that allows it to move freely in and out of the system rack To mount your server in a rack you must attach two center slide rails on each side of the server chassis and the...

Page 38: ...e server The following additional components are needed to install the server into the rack See Figure 2 1 A B C D E A Right Rail Bracket B Left Rail Bracket C Large Screws 8 D Small Screws 4 E Washers 8 Figure 2 1 Rack Components Required Tools A Phillips screwdriver is required to install the server into the rack ...

Page 39: ...assembly on the correct inner rail mark each rail as removed Similarly when installing more than one server distinguish between the pairs of inner rails and rail assemblies of the servers by marking the left and right hand rails 2 Hold the rails and slowly slide them toward the rear of the server until a click is heard The click indicates that the rails are in the locked position 3 Push the releas...

Page 40: ...wo small screws Figure 2 1 D into each rail bracket and loosely tighten the screws to temporarily secure the rail assembly and bracket See Figure 2 5 3 When each rail bracket is installed on the rail assembly the catch tab at the top end of the rail bracket should point upwards like the catch tab at the opposite end of the rail assembly See Figure 2 5 A B C D E F G A Catch B Attached to front side...

Page 41: ...ighten them See Figure 2 6 A B A A Catch B Screw hole for securing the server to the rack Figure 2 6 Installing the Rail Assemblies into the Rack 3 Carefully align the rear holes of the slide rail assembly with the holes in the rear vertical mounting rail 4 Install two screws and washers to secure the rear of the slide rail assembly to the vertical mounting rail 5 Tighten all four screws holding t...

Page 42: ...he rail bracket to the slide rail and the rack See Figure 2 8 Figure 2 8 Tightening the Slide Rail Installing the Server 1 Extend the sliding rails of the right and left rail assemblies out of the system rack until they are locked See Figure 2 9 Figure 2 9 Extending the Slide Rails ...

Page 43: ...talled to the rack Slowly push the server into the rack Figure 2 10 If the server is locked on its way into the rack slowly push it in while pressing the release levers on the right and left sides of the server Figure 2 10 A Note When the server is installed for the first time the mechanical parts may offer resistance You may feel strong friction when sliding the server into the rack for the first...

Page 44: ...uring the Server in the Rack 2 Tighten the right and left thumbscrews on the front panel to secure the server to the rack See Figure 2 11 A 3 If you are installing the cable arm assembly proceed to the next installation procedure otherwise perform Step 4 4 Install the front bezel This completes installing of the server ...

Page 45: ... the rack cabinet The server cables are tie wrapped to the cable retention arm The following sections provide procedures for installing the cable retention arm assembly to your server and your system rack Installation of the cable retention arm differs depending on the type of system rack used The cable retention arm components that shipped with your server are shown on the next page Follow proced...

Page 46: ...g the cable retention arm assembly confirm that all parts shown in Figure 2 12 are included in the kit Figure 2 12 Cable Arm Assembly Parts Arm Arm Base Arm Bracket A Arm Bracket B Arm Bracket C Arm Extension Arm Stopper Assembly Screw A No 6 32 Screw B ...

Page 47: ...Also some of the hardware used differs depending on the procedure you use Use the table below to determine the correct installation procedure you should use Distance between the mounting surface of the front and rear vertical rails Installation procedure you should use 700mm 774mm 27 6in 30 5in Procedure A 775mm 829mm 30 5in 32 6in Procedure B 830mm 900mm 32 6in 35 4in Procedure C If you are unsur...

Page 48: ...One end of the cable arm includes a long hinged bracket with six mounting holes The other end of the cable arm includes a small hinged bracket with two mounting holes Using two 6 32 screws attach the end of the cable arm with the long hinged bracket to the Arm Base installed in the previous step See Figure 2 15 Arm base Cable arm Two 6 32 screws Figure 2 15 Installing the Cable Arm to the Arm Base...

Page 49: ... in Figure 2 12 attach Arm Bracket B bracket to the rear cabinet vertical rail Two screw A Arm stopper A Arm bracket Two 6 32 screws Arm base Use screw B See Page 3 Use upper vertical rail bracket screw Vertical rail Arm Bracket B Arm Bracket A Figure 2 16 Installing Arm Bracket A and Arm Bracket B 5 Install the free end of the cable arm to Arm Bracket A using two 6 32 screws See Figure 2 17 Two 6...

Page 50: ...roper movement of the cable arm Adjustment of the cable arm hinged brackets may be necessary to attain smooth operation Tighten all screws Ensure the server can be fully closed and secured to the rack See Figure 2 18 7 Bundle all the server cables together and tie wrap them to the cable arm Cable arm Figure 2 18 Checking the Installed Cable Arm ...

Page 51: ...rear of the cabinet using one Screw B and one rail bracket screw Arm Stopper Assembly Rail bracket screw upper screw hole Screw B Figure 2 19 Installing the Arm Stopper Assembly 9 When installing or removing cables loosen the fixed screw and separate the two pieces of the Arm Stopper Assembly for easy access to the cable arm assembly See Figure 2 20 Arm stopper Fixed screw Figure 2 20 Separating t...

Page 52: ...own in Figure 2 22 and using two 6 32 screws attach the Arm Extension bracket to the Arm Base 3 One end of the cable arm includes a long hinged bracket with six mounting holes The other end of the cable arm includes a small hinged bracket with two mounting holes Using two 6 32 screws attach the end of the cable arm with the long hinged bracket to the Arm Extension bracket Arm Base Cable Arm Two 6 ...

Page 53: ...pe B screw see screw illustrations in Figure 2 12 attach Arm Bracket B bracket to the rear cabinet vertical rail Arm Bracket B Arm Bracket A Two 6 32 screws Arm Base Use upper vertical rail bracket screw Use screw B See Page 3 Figure 2 23 Installing Arm Bracket A and Arm Bracket B 6 Install the free end of the cable arm to Arm Bracket A using two 6 32 screws See Figure 2 24 Arm Arm Bracket A Two s...

Page 54: ...roper movement of the cable arm Adjustment of the cable arm hinged brackets may be necessary to attain smooth operation Tighten all screws Ensure the server can be fully closed and secured to the rack See Figure 2 25 8 Bundle all the server cables together and tie wrap them to the cable arm Cable Arm Figure 2 25 Checking the Installed Cable Arm ...

Page 55: ...lustration below and using two 6 32 screws attach the Arm Extension bracket to the Arm Base 3 One end of the cable arm includes a long hinged bracket with six mounting holes The other end of the cable arm includes a small hinged bracket with two mounting holes Using two 6 32 screws attach the end of the cable arm with the long hinged bracket to the Arm Extension bracket See Figure 2 27 Arm Base Ar...

Page 56: ... 6 32 screws Refer to the following illustration 5 Using the upper rail bracket screw and one type B screw see screw illustrations on page 3 attach Arm Bracket C to the rear cabinet vertical rail See Figure 2 28 Arm Bracket C Use upper vertical rail bracket screw Use screw B See Page 3 Arm Bracket A Two 6 32 screws Arm Base Figure 2 28 Attaching Arm Bracket C and Arm Bracket A ...

Page 57: ...n on the rail release latches and slowly push the server in and out of the system rack several times Ensure proper movement of the cable arm Adjustment of the cable arm hinged brackets may be necessary to attain smooth operation Tighten all screws Ensure the server can be fully closed and secured to the rack See Figure 2 30 8 Bundle all the server cables together and tie wrap them to the cable arm...

Page 58: ...re 2 31 Opening the Front Bezel 2 Confirm that the server is powered OFF and disconnect the power cable and all the interface cables connected to the server 3 If a cable arm is installed remove the two screws securing the cable arm to the server and remove the cable arm from the server 4 Loosen the two front thumbscrews Figure 2 32 B securing the server to the rack 5 Holding the handles Figure 2 3...

Page 59: ...d rear Figure 2 34 illustrates available peripheral devices for the server in the standard configuration and locations of the connectors for the devices CAUTION Power off the server and peripheral device before connection Connecting a powered peripheral device to the powered server may cause malfunctions and failures Before connecting a third party peripheral device or interface cable to the serve...

Page 60: ...nnector and the serial port 2 connector of this server have the same shape Be careful not to connect a cable to the wrong connector Tag all LAN and serial port cables A leased line cannot be connected directly to the serial port connectors ...

Page 61: ...Setting Up the System 2 29 Figure 2 34 Making Connections ...

Page 62: ...ing of the system The power cord connector that plugs into the wall outlet must be terminated in a grounding type male plug designed for use in your region It must have certification marks showing certification by an agency acceptable in your region The power cord connector that plugs into the system must be an IEC type CEE 22 female connector The power cord must be less than 1 8 meters 6 0 feet l...

Page 63: ...into this slot when unlocking the front bezel C ACT lamp green This lamp is on while the system is connected to the network and blinks if there is network activity The number 1 on the icon indicates LAN port 1 and the number 2 indicates LAN port 2 D POWER lamp green This lamp turns green when the power is turned on E STATUS lamp green amber on the front panel This lamp indicates the server status ...

Page 64: ... the hard disk fails The lamp flashes switching back and forth between green and amber during build processing in a disk array configuration only G Hard disk bay ID 3 H Hard disk bay ID 4 I Hard disk bay ID 5 J Flex bay A hard disk or CD ROM floppy disk drive combination can be mounted in this bay A CD ROM floppy disk drive combination is mounted in the standard configuration If a hard disk drive ...

Page 65: ...the front panel This lamp indicates the server status The lamp is green during normal operation The lamp turns amber or flashes when the server enters an abnormal state W DISK ACCESS lamp green amber This lamp blinks green during disk activity The lamp turns amber when even one of the internal hard disks fails X UID lamp blue This lamp illuminates when the UID switch is pressed The lamp also turns...

Page 66: ...e connected directly to this connector E USB connector Connect a USB compliant device to this connector F Full height PCI board expansion slots Mount full height PCI boards in the slots The slots are called 3B 2B and 1B from top G Power supply unit power supply slot 1 H Power supply unit expansion slot power supply slot 2 Mount an optional power supply unit in this slot I AC inlet for the power su...

Page 67: ...ctor Connects the server to the LAN network T LINK ACT lamp green This lamp indicates the access status of LAN port 1 U LAN PORT 2 connector Connects the server to the LAN network V LINK ACT lamp green This lamp indicates the access status of LAN port 2 W SCSI connector Connect external SCSI device to this connector X Rear VGA connector Connect a display unit to this connector Y USB connector Conn...

Page 68: ... power lamp to blink Press the POWER switch to bring the server out of power save mode The power saving mode is only available when the OS supports the power saving feature Some OS s allow you to set the server to automatically enter the power saving mode when no access is made to the server for a certain period of time or to select the power saving mode with a command The location of this indicat...

Page 69: ...p request has been made Wait until the memory dump is completed A temperature alarm was detected Check if the internal fans are clean and if the fan units are firmly connected If the STATUS lamp indication does not change when the fans are normal contact your service representative A voltage alarm was detected On amber All the power supply units failed Contact your service representative Either of...

Page 70: ... UID Switch and Lamp UID Pressing the UID switch located on the front panel see Figure 2 35 Y toggles the front panel UID lamp blue and the system board UID lamp on and off The system board UID lamp is visible through the rear of the chassis and allows you to locate the server you re working on from the rear of the servers in a rack The location of the rear panel UID lamp is shown in Figure 2 36 N...

Page 71: ...processing again Observe the following notes on using the auto rebuild function Do not turn the power off Once the power is turned off the auto build function does not start Let 90 seconds or more pass between dismounting a failing hard disk and when mounting a new one Do not replace a failing hard disk while rebuild processing is being performed for another hard disk LAN Connector Lamps There are...

Page 72: ...amps is shown in Figure 2 37 P AC POWER Lamp The AC POWER lamp is located on the rear of each power supply See Figure 2 37 K The lamp turns green and flashes when the power supply unit receives AC power from the power cord which is connected to an AC outlet The lamp turns green when the server power switch is turned on If the lamp does not go on when the server power switch is turned on or if it t...

Page 73: ...le the access lamp is lit may damage data being stored on the floppy disk After turning off the server wait at least 40 seconds before turning it on again Cycling the power immediately may cause malfunction or failures of the server Before relocating the server turn off the power and unplug the power cord from the outlet Moving the server when it is powered may cause malfunction or failures of the...

Page 74: ...o the key slot and turn the key towards the front bezel to release the lock See Figure 2 39 Lock Unlock Figure 2 39 Unlocking the Front Bezel 2 Hold the right end of the front bezel lightly to pull it toward you 3 Slide the front bezel to the left a little to remove the tab from the frame and then remove the front bezel from the server See Figure 2 40 Figure 2 40 Removing the Front Bezel 4 To inst...

Page 75: ...lling the Front Bezel POWER Switch Use the POWER switch to turn on off the server Power On Press the POWER switch on the front of the server chassis The POWER lamp lights in green A B A Power switch B Power lamp Figure 2 42 Power Switch and Lamp ...

Page 76: ...ed in the system BIOS When you power on the server the system automatically runs POST to check the mother board ECC memory module CPU module keyboard and mouse POST also displays messages of the BIOS SETUP utility such as the start up message while in progress With the factory setup of the server the logo screen appears on the display unit while POST is in progress To display the POST check result...

Page 77: ...ay unit screen The memory check may take a few minutes to complete depending on the memory size of the server Also it may take approximately one minute for the display to appear after rebooting the server 2 Some messages appear upon completion of the memory check These messages indicate that the system has detected the CPU keyboard and mouse 3 After a few seconds POST displays the following messag...

Page 78: ...cending order of the slot numbers and displays the message indicating activation of the SCSI BIOS SETUP utility The RAID controller must be installed in the PCI slot that has the highest boot priority 6 POST displays SCSI ID numbers used by the connected SCSI devices on the screen 7 If an optional disk array controller is installed the system displays the message prompting you to activate the disk...

Page 79: ...ssages are useful information for maintenance Power Off Follow the procedure below to power off the server If the power cord of the server is connected to a UPS refer to the manual that comes with the UPS or the manual for the application that controls the UPS IMPORTANT Always allow POST to complete before turning off the server 1 Shut down the OS 2 Press the POWER switch on the front of the serve...

Page 80: ......

Page 81: ...3 Configuring Your System Configuring Your System BIOS Setup Utility SCSISelect Utility Configuring the RAID Controller Configuring System Board Jumpers ...

Page 82: ... your system or to perform a SCSI disk format or verify disk operation on the SCSI disk drives The Adaptec Configuration Utility is also used to configure any SCSI removable media devices installed in your system If your system has been factory configured the BIOS Setup or SCSISelect Utility do not need to be run unless you want to change the password or security features add certain types of opti...

Page 83: ...ation Advanced Use this menu for setting the Advanced Features available on your system Security Use this menu to set User and Supervisor Passwords and the Backup and Virus Check reminders Server Use this menu for configuring unique Server features Boot Use this menu to configure Boot Device priority Exit Exits the current menu Use the arrow keys to select a menu or an item on a displayed menu Pre...

Page 84: ...indow PAGE UP or PAGE DOWN Move cursor to next or previous page F5 or Select the previous value for the field F6 or or SPACE Select the next value for the field F9 Load default configuration values for this menu F10 Save configuration values and exit ENTER Execute command or Select submenu BIOS Setup Configuration Settings The BIOS Setup Configuration tables show the default settings for the BIOS ...

Page 85: ...0Kb 3 5 2 88MB 3 5 Hidden if not detected Hard Disk Pre delay Disabled 3 seconds 6 seconds 9 seconds 12 seconds 15 seconds 21 seconds 30 seconds Allows additional time for slower spin up drives to come ready Primary IDE Master Selects sub menu Primary IDE Slave Selects sub menu Secondary IDE Master Selects sub menu Processor Settings Selects sub menu Language English US French German Spanish Itali...

Page 86: ... This field is informative only for Type Auto Processor Settings Submenu Feature Choices or Display Only Description Your Setting Processor POST Speed Setting Information Only Displays measured processor speed Processor Retest Disabled Enabled If yes BIOS will clear historical processor status and retest all processors on the next boot After retesting BIOS resets this option automatically to Disab...

Page 87: ...ect sub menu Boot time Diagnostic Screen Disabled Enabled Specifies whether POST messages are displayed If this item is set to Disabled the logo appears during POST The Boot time Diagnostic Screen is automatically enabled if redirection is enabled Reset Configuration Data No Yes Select Yes if you want to clear the System configuration Data during next boot Automatically reset to No in next boot Nu...

Page 88: ...d in card connected to the full height riser card PCI Slot 3B ROM Disabled Enabled Used to enable or disable an option ROM that may be present on a PCI add in card connected to the full height riser card PCI Slot 1C ROM Disabled Enabled Used to enable or disable an option ROM that may be present on a PCI add in card connected to the low profile riser card PCI Slot 2C ROM Disabled Enabled Used to e...

Page 89: ...ay Only Description Your Setting Onboard Video Enabled Disabled Enables or disables onboard video controller Peripheral Configuration Submenu Feature Choices or Display Only Description Your Setting Serial Port 1 DB 9 Address Disabled 3F8 2F8 3E8 2E8 Used to configure the base I O address for serial port 1 Serial Port 1 DB 9 IRQ 4 3 Used to configure the interrupt for serial port 1 Serial Port 2 R...

Page 90: ...A and 3B Memory is interleaved so that two DIMMs are used per bank Memory Retest Disabled Enabled Clears memory error information and retests all DIMMs on the next system boot This option will be automatically reset to Disabled on the next system boot Advanced Chipset Control Submenu Feature Choices or Display Only Description Your Setting Wake on Ring Disabled Enabled Enables or disables the remo...

Page 91: ...abled Enabled Specify whether to request a password entry at boot up Administrator password setup is required Fixed Disk Boot Sector None Write Protect Prevents data from being written to IDE hard disks The server does not support IDE hard disks Secure Mode Timer 1 minute 2 minutes 5 minutes 10 minutes 20 minutes 60 minutes 120 minutes Set the period from no input from the keyboard or mouse to the...

Page 92: ...temperature sensor monitoring feature POST Error Pause Disabled Enabled Specifies whether the system waits for user intervention on critical POST errors If no keyboard is connected to the system this option is ignored and the system always continues Platform Event Filtering Disabled Enabled Disable or enable the event report function of Baseboard Management Controller BMC Boot Monitoring Disabled ...

Page 93: ...tinues to bootup from the system partition System Management Submenu Feature Choices or Display Only Description Your Setting Board Part Number Indicates the part number of mother board View only Board Serial Number Indicates the serial number of mother board View only System Part Number Indicates the system part number View only System Serial Number Indicates the serial number of system View only...

Page 94: ...baud rate for communications with the connected HW console Flow Control No Flow Control CTS RTS XON XOFF CTS RTS CD Select a flow control method Terminal Type VT100 VT UTF8 PC ANSI Specify the type of remote console Event Log Submenu Feature Choices or Display Only Description Your Setting Clear All Event Logs No Yes Clears the DMI event log after a system reboot Event logging Enabled Disabled All...

Page 95: ...es Attempts to boot from a removable media device 3rd Boot Device Hard Drive Attempts to boot from a hard drive device 4th Boot Device IBA 1 1 05 Slot 0339 Attempts to boot from a network devices connected to the LAN port 1 PXE boot 5thBoot Device IBA 1 1 05 Slot 0338 Attempts to boot from a network devices connected to the LAN port 2 PXE boot Hard Drives Submenu Item Description 1 Drive 1 or actu...

Page 96: ...ion Pressing Esc does not exit this menu You must select one of the items from the menu or menu bar to exit Choices Description Exit Saving Changes Exit after writing all modified Setup item values to NVRAM Exit Discarding Changes Exit leaving NVRAM unmodified User is prompted if any of the setup fields were modified Load Setup Defaults Load default values for all SETUP items Load Custom Defaults ...

Page 97: ...on the video monitor Press Ctrl A to run SCSI Utility 3 Press Ctrl A to run this utility The SCSI utility starts When the Adaptec SCSI Utility detects more than one AIC 79xx host adapter it displays a selection menu listing the bus and device number of each adapter When the selection menu appears select the channel you wish to configure as follows Bus Device Channel Selected SCSI Adapter 04 07 A A...

Page 98: ...o record any changes you make to these settings Table 3 1 SCSISelect Utility Setup Configurations OPTION RECOMMENDED SETTING OR DISPLAY ONLY YOUR CONFIGURATION SCSI Bus Interface Definitions SCSI Controller ID 7 SCSI Controller Parity Enabled SCSI Controller Termination Enabled Additional Options Boot Device Configuration Press ENTER for menu Master SCSI Controller AIC 7902 at Slot 0004 07 00 SCSI...

Page 99: ... is under BIOS control SCSI Disk Utilities This utility scans the SCSI bus for SCSI devices reports a description of each device Run these utilities before configuring SCSI devices To enter the utility select SCSI Disk Utilities on the Options menu The SCSI ID scan begins displaying the message as shown below Scanning SCSI ID 0 LUN Number 0 When the SCSI ID scan completes the screen listing SCSI I...

Page 100: ...xGB Format Verify Disk Media The following table lists submenu items and descriptions Submenu item Description Format Formats the selected device Verify Disk Media Verifies all the sectors in the selected device If one or more bad sectors are found the sectors are remapped Exiting Adaptec SCSI Utility To exit the Adaptec SCSI Utility press ESC until a message prompts you to exit if you changed any...

Page 101: ...ce with a high degree of fault tolerance If you want to change the RAID level or add additional hard disks to the array use the RAID configuration utility The RAID configuration utility is included with the RAID controller If you are adding the RAID controller to an existing system the RAID configuration utility allows you to configure your disk array before reinstalling your network operating sys...

Page 102: ...rd jumpers enable you to set specific operating parameters for your system A jumper is a small plastic encased conductor shorting plug that slips over two jumper pins Figure 3 1 shows the location of system board jumpers Referring to Figure 3 1 jumper A is the CMOS clear configuration jumper Jumper B shown in Figure 3 1 is the password clear configuration jumper Table 3 3 lists the factory default...

Page 103: ...open the front bezel and power off the system 2 Slide the server out of the rack into the locked position as described in Chapter 4 of this guide 3 Remove the top cover 4 Remove the system power cord from the back of the system 5 Locate the position of the CMOS jumper on the system board See Figure 3 1 To change a jumper setting use a pair of needle nose pliers or your fingers to remove the jumper...

Page 104: ...a jumper setting use a pair of needle nose pliers or your fingers to remove the jumper from its current location Position the jumper over the two pins shown at Figure 3 1 B and press it onto the pins Be careful not to bend the pins Also refer to Table 3 3 for system board jumper setting descriptions 6 Connect the power cord power on the system and after POST completes power down the system and unp...

Page 105: ...Your System Preparing Your System for Upgrade Confirmation after Installation Removal Extending the Server out of the Rack Top Cover Modifying the System Board PCI Option Board Disk Array Controller Board Backup Device Hard Disk Drive Inserting the Floppy Disk or CDROM Drive into the Flex Bay Power Supply Unit ...

Page 106: ...unning any installed processor and heat sink will be hot To avoid the possibility of a burn be careful when removing or installing components that are located near processors Contact your service representative or dealer for a list of approved optional peripheral devices Static Precautions An electrostatic discharge ESD can damage disk drives option boards and other components You can provide some...

Page 107: ...he safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter 2 Shutdown the operating system OS 3 Unlock and remove the front bezel 4 Press the power on off switch on the front panel of the server see Front View in Chapter 2 The power on LED goes out 5 Power off the peripheral devices 6 Unplug the system power cord s from the AC wall outlet...

Page 108: ...e cables A Figure 4 1 Checking the FPC Cable Confirming that no parts such as screws are left in the server Confirm that conductive parts such as screws are not left in the server Turning on the power with a conductive part in the system may cause personal injury or equipment damage Confirming the cooling effect in the server Confirm that the ventilating holes are not covered with an internally co...

Page 109: ...e rack at a time 1 Perform the steps in Preparing Your System for Upgrade described earlier in this chapter 2 Loosen the two captive thumbscrews on the front panel See Figure 4 2 B 3 Hold the handles and slowly pull out the server from the rack See Figure 4 2 A A click is heard as the slide rails lock in the extended position A B Figure 4 2 Server Handles and Thumbscrew Locations 4 When inserting ...

Page 110: ...e Removal 1 Perform the steps in Preparing Your System for Upgrade described earlier in this chapter 2 Extend the server out from the rack 3 Slide the top cover toward the rear of the server while pressing the lock button on the cover See Figure 4 3 Figure 4 3 Releasing the Top Cover 4 Lift the top cover up and off from the server ...

Page 111: ...2 Slide the top cover toward the front of the server The top cover is locked when a click is heard At this time check the release button for normal state When the top cover is securely locked the release button springs up If the release button is held down hollow state slide the top cover toward the front of the server again If the top cover is not locked yet remove the cover and then install it a...

Page 112: ...ence of power When the battery starts to weaken it loses voltage and the system settings stored in CMOS RAM for example the date and time may be wrong The 3V battery Vendor Part CR2032 is a commodity part available through many vendors It is located on your system board see Figure 4 6 Notice the plus sign on the battery This sign will assist you in correctly positioning the battery on the system b...

Page 113: ...replace the top cover before powering on the system Figure 4 6 Replacing the Real Time Clock Battery 5 If present remove the protective plastic cover located over the top of the lithium battery see Figure 4 6 6 Insert the tip of a small flat bladed screwdriver or equivalent under the plastic tab on the plastic retainer see Figure 4 6 A 7 Gently push down on the screwdriver to lift the battery see ...

Page 114: ...mory with 1GB DIMMs Memory is partitioned as three banks of SDRAM that must be populated in pairs each providing 72 bits of buffered two way interleaved memory 64 bit main memory plus ECC DIMMs will always be installed in sockets 1A and 1B Figure 4 7 When you install additional DIMMs you must start with the first empty socket next to the last DIMMs already installed When you remove DIMMs you must ...

Page 115: ...lace the top cover before powering on the system 4 Locate the appropriate DIMM sockets on the system board see Figure 4 7 5 If present remove the DIMM connector cover from its socket see Figure 4 8 Save the DIMM connector cover for future use Note If you are replacing a DIMM you must first remove the DIMM from its socket see Removing DIMMs later in this chapter Figure 4 8 Removing the DIMM Connect...

Page 116: ...ers on the socket ends to the upright position to ensure that they are installed correctly Figure 4 9 Inserting Memory DIMMs 10 Repeat the steps to install each additional DIMM 11 Reinstall the top cover on the system chassis See Top Cover Installation found earlier in this chapter 12 Plug in the system power cord s and turn on the system 13 Reinstall the server into the rack ...

Page 117: ...For proper cooling and airflow do not operate the system with the top cover removed Always replace the top cover before powering on the system 5 Locate the appropriate DIMM sockets on the system board see Figure 4 7 6 Gently push the plastic ejector levers out and down to eject a DIMM from its socket See Figure 4 10 7 Hold the DIMM only by its edges being careful not to touch its components or gol...

Page 118: ...e size If replacing a processor the replacement processor must match the speed and cache size of all installed processors If upgrading a processor all processors must be upgraded to match CAUTION Electrostatic discharge ESD can damage components Place them on an antistatic surface Use an antistatic wrist strap attached to chassis ground when working on the processor board WARNING If the system was...

Page 119: ...SD precautions listed under General Information and Static Precautions at the beginning of this chapter 2 Perform the steps in Preparing Your System for Upgrade described earlier in this chapter 3 Extend the server out from the rack 4 Remove the top cover of the system chassis See Top Cover Removal found earlier in this chapter CAUTION For proper cooling and airflow do not operate the system with ...

Page 120: ...the socket See Figure 4 13 Figure 4 13 Raising the Processor Locking Lever 7 Orient the processor so that the triangle on the corner of the processor aligns with the triangle on the corner of the socket See Figure 4 14 8 Aligning the pins of the processor with the socket insert the processor into the socket The processor should drop into the socket without requiring any force Figure 4 14 Installin...

Page 121: ...aged with the applicator and apply thermal grease to the top of the processor 11 Place the heat sink on top of the processor See Figure 4 16 Figure 4 16 Installing the Heat Sink 12 Install both heat sink clips as follows CAUTION Do not allow the heat sink to rock back and forth while securing the heat sink clips If the CPU becomes dislodged from the socket catastrophic failure may occur ...

Page 122: ...Figure 4 17 Installing the Heat Sink and Clips 13 Install the plastic processor air duct removed in Step 5 of this procedure See Figure 4 12 14 Reinstall the top cover on the system chassis See Top Cover Installation found earlier in this chapter 15 Plug in the system power cord s 16 Power on the server start the BIOS SETUP utility and set Processor Retest of Processor Settings on the Main menu to...

Page 123: ...op cover removed Always replace the top cover before powering on the system 5 Lift up on the plastic processor air duct and remove it from the server See Figure 4 12 WARNING If the system was running any processor and heat sink installed is hot To avoid the possibility of a burn let the components cool for 10 minutes before continuing with these procedures 6 Remove both heat sink clips as follows ...

Page 124: ...ab on the retention module and rotate the screwdriver as shown in Figure 4 18 until the end of the clip is free of the tab Using the screwdriver release the other end of the clip Figure 4 19 Removing the Heat Sink Clip With both ends of the clip released rotate the clip away from the heat sink to disengage it from the center tab on the retention module See Figure 4 19 The clip is rotated over the ...

Page 125: ...n the socket See Figure 4 13 8 Remove the processor from the socket See Figure 4 21 Figure 4 21 Removing the Processor 9 Install the plastic processor air duct removed in Step 5 of this procedure See Figure 4 12 10 Reinstall the top cover on the system chassis See Top Cover Installation found earlier in this chapter 11 Plug in the system power cord s 12 Power on the server start the BIOS SETUP uti...

Page 126: ...OST displays an error message take a note on the message and see the POST error messages listed in Chapter 5 14 Set Reset Configuration Data under the Advanced menu to Enable This setting is required to change the hardware configuration data Reboot the system 15 Reinstall the server into the rack ...

Page 127: ...ouch the PCI board terminals or on board parts by a bare hand or place the PCI board directly on the desk For static notes see the section Anti static Measures Some restrictions are imposed on the combination of PCI boards which can be installed in the server Contact your sales agent for details A riser card is designed for installing only low profile PCI boards or full height PCI boards Before in...

Page 128: ... and the DAC LED connector on the system board In this case the disk access lamps on the front of the server cannot indicate the status of access to the hard disk drives connected with the disk array controller The system searches for the PCI board in the following order See Figure 4 23 PCI Slot 1B 2B 3B 1C 2C 3C Note however if an AcceleRAID 160 or AcceleRAID 352 disk array controller is installe...

Page 129: ...3C or 3B it is hard to push the catch of the RJ45connector with your finger Disconnect the connector pushing the catch with a standard screwdriver Be very careful to avoid damage If a bootable PCI board e g a disk array controller SCSI controller or LAN card is installed the boot priority is changed to the default After the installation start BIOS SETUP select Boot Boot Device Priority and set the...

Page 130: ...Perform the steps in Preparing Your System for Upgrade described earlier in this chapter 3 Extend the server out from the rack 4 Remove the top cover of the system chassis See Top Cover Removal found earlier in this chapter CAUTION For proper cooling and airflow do not operate the system with the top cover removed Always replace the top cover before powering on the system 5 Lift straight up and re...

Page 131: ...d Retainer Clip 7 Push out the expansion slot cover Keep the removed expansion slot cover for future use See Figure 4 26 Figure 4 26 Removing the Expansion Slot Cover 8 If you are installing a full height full length PCI board remove the retainer if present from the PCI board See Figure 4 27 Figure 4 27 Removing the Retainer from the PCI Board ...

Page 132: ... C and D Confirm that the tab of the PCI board bracket is inserted in the designated slot of the riser card See Figure 4 28 E and F If a full height PCI board is installed confirm that the PCI board is inserted in the guide rails of the riser card See Figure 4 28 B B C D E A C D E F F A Low profile riser card B Full height riser card C PCI Board Bracket D PCI Riser Card Post E PCI Board Bracket Ta...

Page 133: ...l height riser card C Retainer Clip D Locking Tab Figure 4 29 Closing and Locking the Retainer Clip 11 Align the riser card with the slot on the system board and firmly push the riser card until it is fully seated See Figure 4 30 A B A Low profile riser card B Full height riser card Figure 4 30 Installing the Riser Cards ...

Page 134: ...tal frame of the riser card should not touch the power supply A Figure 4 31 Checking the PCI Riser Card Insulator 13 Ensure the tabs of the riser cards are inserted into the slots in the rear panel as shown in Figure 4 32 C C A C B A Low profile riser card B Full height riser card C Riser Card Mounting Tabs Figure 4 32 Checking the PCI Riser Card Insulator ...

Page 135: ...ration data 19 Run the configuration utility if applicable for the installed card and set up the card For details see the manual provided with the card 20 If a PCI board e g a disk array controller SCSI controller or LAN card with a bootable device connected to it is installed the boot priorities must be reconfigured After installation of the PCI board run the BIOS setup utility select Boot Boot D...

Page 136: ...ntroller board directly on the desk For static notes see the section Anti static Measures described earlier Installing the disk array controller or changing the RAID level initialization of the hard disk drives If the hard disk to be configured in the array has your valuable data stored make sure to make a backup copy of the data before installing the disk array controller board and configuring th...

Page 137: ...s connected with the disk array controller If more than one AcceleRAID 160 or AcceleRAID 352 disk array controller board is installed the system disk to boot the system must be connected to the disk array controller board installed in the slot having the highest boot priority The boot priority of the disk array controller board is 3C 2C 1C 3B 2B 1B To switch the internal hard disk drives into a di...

Page 138: ...ee Figure 4 33 SCSI Cabling To use the internal hard disk drives in a disk array configuration disconnect the SCSI cable from the SCSI connector on the system board and connect it to the connector of the disk array controller board Note To switch the internal hard disk drives into a disk array configuration by installing a disk array controller into the full height riser card connect the SCSI cabl...

Page 139: ...ray controller before installing the riser card into the system board The LED relay cable is free from polarities Either end of the cable can be connected to either of the HDD LED connectors IMPORTANT If a card is installed in a slot below the one containing the AcceleRAID 160 disk array controller the LED relay cable is connected to the disk array controller This prevents the cable connector from...

Page 140: ...en OS setup Use Express Setup even when not installing an operating system Start Express Setup select OS Selection Others The installer automatically performs all the procedures for RAID configuration maintenance partition setting and then maintenance utility installation When manually setting up the server use the RAID configuration utility of the array controller You can start the utility during...

Page 141: ...e In this configuration internal hard disk drives are connected to a disk array controller The backup device is connected to the SCSI connector on the system board Set OFF for the terminating resistor of the backup device you are going to install and set a SCSI ID different from those of other devices For the settings see the manual provided with the server Install only an authorized backup device...

Page 142: ...n this chapter CAUTION For proper cooling and airflow do not operate the system with the top cover removed Always replace the top cover before powering on the system 5 Remove the riser card for full height PCI boards following procedures previously documented in this chapter 6 Remove the processor air duct following procedures previously documented in this chapter 7 Disconnect the two fan cables f...

Page 143: ...tab Figure 4 38 A of the fan module towards the fans slide the fan module to the left as viewed from the front of the server A Figure 4 38 Releasing the Fan Unit IMPORTANT Be careful not to damage the main power cable the flat cable or components in the server 10 Lift the fan module straight up and remove it from the server See Figure 4 39 ...

Page 144: ... secures the device bay push the device carrier out the front of the server See Figure 4 40 Figure 4 40 Releasing the Device Carrier IMPORTANT Be careful not to bend the latching tab by applying excess force If the tab bends straighten it out 12 Remove the device carrier from the front of the server See Figure 4 41 ...

Page 145: ...sh in on the tabs securing the front panel to the device carrier See Figure 4 42 Figure 4 42 Releasing the Device Bay Front Panel 14 Remove the front panel See Figure 4 43 Figure 4 43 Removing the Device Bay Front Panel IMPORTANT Keep the removed front panel for future use ...

Page 146: ... Carrier 16 Secure the backup device with the four screws included Tighten two screws on each side See Figure 4 45 Figure 4 45 Securing the backup Device to the Device Carrier Notes Be sure to use the screws provided with the backup device Position the backup device so that the device screw holes align with the screw holes in the device carrier ...

Page 147: ...rier as far as it will go into the system It is locked when a click is heard See Figure 4 47 Figure 4 47 Inserting the Backup Device into the backup device Bay Note Be careful not to catch the connected power extension cable in inserting the device carrier 19 Connect the SCSI cable and power cable to the device The other end of the power cable connects to the power connector J6 located on the SCSI...

Page 148: ...n the device bay 20 Route the SCSI cable starting from the device pass through the frame on the right side of the server and connect with the on board SCSI See Figure 4 49 A B C D A SCSI connector on the system board B SCSI cable connected between the SCSI connector on the system board and the backup device C Disk array controller D SCSI cable connected between the disk array controller board and ...

Page 149: ...e slots with the tabs and place the fan module See Figure 4 50 Figure 4 50 Install the fan Module IMPORTANT Be careful not to damage the power cables peripheral cables or components 22 Slide the fan module to the right when viewed from the front of the server A click is heard as the fan module locks into position Confirm that the release tab of the fan unit is locked ...

Page 150: ...Connect the FPC cable and fastener See Figure 4 51 Figure 4 51 Installing the FPC Cable and Cable Fastener Note Confirm that the FPC cable is securely connected to the connector on the SCSI backplane and the one on the system board ...

Page 151: ...2 Figure 4 52 Installing the Fan Cables 25 Reinstall the top cover on the system chassis See Top Cover Installation found earlier in this chapter 26 Plug in the system power cord s Removing a Backup Device Remove the backup device in reverse order of the installation steps ...

Page 152: ...o hard disks as shown in Figure 4 53 ID0 ID1 ID2 ID3 ID4 ID5 ID8 Figure 4 53 Hard Disk Drive SCSI IDs In the standard configuration hard disk drive bays are connected to the SCSI connector on the system board when the server is shipped To use the hard disk drives in a disk array configuration reconnect the cable from the connector on the system board to the disk array controller connector For the ...

Page 153: ...hard disk drives 1 Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter 2 Perform the steps in Preparing Your System for Upgrade described earlier in this chapter 3 Locate the slot in which you are going to install a hard disk drive Install hard disk drives starting with the lowest available SCSI ID 4 Release the dummy tray...

Page 154: ...e into the Drive Carrier 8 Firmly hold the hard disk drive with the tray provided and handle and insert it into the slot IMPORTANT Carefully hold the hard disk drive with both hands Push the hard disk drive until the handle engages with the frame Figure 4 56 Installing the hard Drive 9 Slowly close the handle See Figure 4 56 The handle is locked when a click is heard ...

Page 155: ...s not possible to set RAID0 1 directly by using a specific utility 11 Install the front bezel Installing a Hard Disk Drive into the Flex Bay This section explains the procedure for removing the floppy disk and CD ROM drives installed in the flex bay and then installing the seventh hard disk drive in the bay SCSI ID 8 Note You cannot use the floppy disk or CD ROM drive while the flex bay contains a...

Page 156: ...e 4 59 Figure 4 59 Installing the Spacer 6 Secure the drive in the drive carrier with the four screws supplied with the disk drive See Figure 4 55 7 Firmly hold the hard disk drive with the tray provided and handle and insert it into the flex bay slot IMPORTANT Push the hard disk drive until the handle hook engages with the frame ...

Page 157: ...andle The handle is locked when a click is heard See Figure 4 60 Note Confirm that the hook tray is engaged with the drive bay 9 Power on the server start the SETUP utility select Boot Hard Disk and set the boot priority in the submenu This procedure is necessary because installing an additional hard disk drive clears the current setting of the boot priority ...

Page 158: ...ns listed under General Information and Static Precautions at the beginning of this chapter 2 Perform the steps in Preparing Your System for Upgrade described earlier in this chapter 3 Locate the slot in which you are going to install a hard disk drive 4 Push the latch to the left to unlock and then open the tray handle See Figure 4 62 5 Firmly hold the handle and hard disk drive and pull out the ...

Page 159: ...alternatively to indicate the auto rebuild is in process IMPORTANT When auto rebuild fails the disk lamp lights amber Remove and install the hard disk again to restart auto rebuild If the disk array monitoring utility is installed it may display or act as follows If the disk lamp does not light in amber after auto rebuild however auto rebuild has completed successfully Displays Rebuild was cancell...

Page 160: ... Your System for Upgrade described earlier in this chapter 3 Remove the hard disk drive Refer to the previous procedure 4 Remove the spacer See Figure 4 63 Figure 4 63 Removing the Spacer 5 Insert the floppy disk or CD ROM drive straight into the flex bay See Figure 4 64 Figure 4 64 Inserting a Device into the Flex Bay 6 Power on the server start the SETUP utility and make the following settings S...

Page 161: ...following steps to install a power supply unit 1 Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter 2 Perform the steps in Preparing Your System for Upgrade described earlier in this chapter 3 Extend the server out of the rack and locate the slot for installing an optional power supply unit 4 Squeeze and pull the handle o...

Page 162: ...Installing a Power Supply 7 Firmly push the handle The power supply unit is locked when a click is heard See Figure 4 67 Figure 4 67 Locking the Power Supply 8 Connect two power cords Use the power s provided with the server The AC POWER lamps flash when the power cords are connected See Figure 4 68 Figure 4 68 Installing the Power Cords ...

Page 163: ...nning in the redundant power configuration skip Step 1 and 2 in the following procedure 1 Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter 2 Perform the steps in Preparing Your System for Upgrade described earlier in this chapter 3 Locate the failing power supply unit by the AC POWER lamp on the rear of each power suppl...

Page 164: ...4 60 Upgrading Your System 7 Install the new power supply unit following the power supply installation procedure previously described in this chapter ...

Page 165: ...ions Resetting the Server Forced Shutdown Troubleshooting Checklists Diagnostic Procedures Specific Problems and Corrective Actions Problems with the Network Plug and Play Installation Tips Error Messages How to Identify BIOS and BMC Revision Levels ...

Page 166: ...AC outlet Before doing the procedures in this manual make sure that your system is powered off and unplug the AC power cords from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage CAUTION Operating your system with the cover removed can damage your system components For proper cooling and airflow always replace the top...

Page 167: ... the server halts before starting the OS press and hold Ctrl and Alt and press Delete This restarts the server Forced Shutdown Use this function when an OS command does not shut down the server the POWER switch does not turn off the server or resetting does not work Press and hold the POWER switch on the server for at least four seconds The power is forcibly turned off To turn on the power back ag...

Page 168: ...LED should be lit Are all cables correctly connected and secured Are all the PCI option boards fully seated in their connector slots in the riser cards Are all jumpers and switch settings on option boards and peripheral devices correct If applicable ensure that there are no conflicts for example two option boards sharing the same interrupt Are the processors fully seated in their slots on the syst...

Page 169: ...Is the software an authorized copy Unauthorized copies often do not work Obtain an authorized copy of the software If you are running the software from a diskette is it a good copy If you are running the software from a hard disk drive is the software correctly installed Where all necessary procedures followed and files installed If you are running the software from a CD ROM disk is the disk scrat...

Page 170: ...If the problem recurs you may need to reformat the hard disk drive The hard disk drive the drive controller or the system board set may be defective If the problems are intermittent there may be a loose cable dirt in the keyboard if keyboard input is incorrect a marginal power supply or other random component failures If you suspect that a transient voltage spike power outage or brownout might hav...

Page 171: ...em for diagnosing problems perform the following Note Before disconnecting any peripheral cables from the system turn off the system and any external peripheral devices Failure to do so can cause permanent damage to the system and or the peripheral devices 1 Turn off the system and all external peripheral devices Disconnect all devices from the system except the keyboard and video monitor 2 Make s...

Page 172: ...lem with the display it emits a series of long and short beeps Write down any beep code emitted This information is useful to your service representative Refer to the Error Messages section in this chapter for a list of items to check for each error code and for an explanation of the error beep codes The POST Tests table at the end of this chapter lists keys active during POST and provides a descr...

Page 173: ... Diskette Drive Activity Indicator Does Not Light in this chapter If there is a hard disk drive or SCSI devices installed in the system does the hard disk drive activity indicator turn on briefly If not refer to Hard Disk Drive Activity Indicator Does Not Light in this chapter Confirming Loading of the Operating System Once the system boots up the operating system prompt appears on the screen The ...

Page 174: ...etup does not appear on the screen The bootable CD ROM is not detected Try the solutions in the order given If you cannot correct the problem contact your service representative for assistance Power LED Does Not Light Check the following Is the system operating normally If so the power LED is probably defective Are there other problems with the system If so check the items listed under System Cool...

Page 175: ...ep pattern and characters do not display the video display or video controller may have failed Contact your service representative or authorized dealer for assistance Characters are Distorted or Incorrect Check the following Are the brightness and contrast controls properly adjusted on the video display Refer to the documentation supplied with your video display Are the video monitor s signal and ...

Page 176: ...elevant switches and jumpers on the drive set correctly Is the drive properly configured Is the onboard IDE controller enabled Problems with Application Software If you have problems with application software perform the following Verify that the software is properly configured for the system Refer to the software installation and operation documentation for instructions on setting up and using th...

Page 177: ...twork controller Make sure the other adapter supports shared interrupts Try reseating the add in adapter The add in adapter stopped working without apparent cause Try reseating the adapter first then try a different slot if necessary The network driver files may be corrupt or deleted Delete and then reinstall the drivers Run the diagnostics Plug and Play Installation Tips Certain drivers may requi...

Page 178: ...subsection POST Error Code Hardware References that follow Table 5 1 POST Error Codes and Messages On screen error message Action 100 Timer Channel 2 Error 101 Master Interrupt Controller 102 Slave Interrupt Controller 103 CMOS Battery Failure Contact your service representative to replace the system board 104 CMOS Option not Set Contact your service representative to replace the system board Rest...

Page 179: ...emory bad Install the CPU processor correctly Contact your service representative to replace the CPU 120 NVRAM cleared by Jumper 121 Password clear Activate the BIOS SETUP utility to set the CMOS or password 140 PCI Error 141 PCI Memory Allocation Error 142 PCI IO Allocation Error Securely install the PCI boards and PCI riser card Contact your service representative to replace the PCI board system...

Page 180: ...ialization on last boot 8151 Processor 2 failed initialization on last boot Securely install the processor If the message is displayed each time the system is booted contact your service representative to replace the processor or system board 8160 Processor 01 unable to apply BIOS update 8161 Processor 02 unable to apply BIOS update 8170 Processor P1 L2 cache failed 8171 Processor P2 L2 cache fail...

Page 181: ...sor Contact your service representative to replace the processor or system board 8300 Baseboard Management Controller failed to Function 8301 Front Panel Controller failed to Function 8305 Hotswap Controller failed to Function Contact your service representative to replace the system board 8420 Intelligent System Monitoring Chassis Opened Install the top cover correctly 84F1 Intelligent System Mon...

Page 182: ...alled The event log must be cleared periodically 8500 Bad or missing memory in Slot 3A 8501 Bad or missing memory in Slot 2A 8502 Bad or missing memory in Slot 1A 8504 Bad or missing memory in Slot 3B 8505 Bad or missing memory in Slot 2B 8506 Bad or missing memory in Slot 1B 8601 All memory marked as fail Forcing minimum back online Check to see that the all DIMMs are firmly seated in the slot Co...

Page 183: ...or Codes and Messages table 1A 1B 2A 3A 2B 3B Processor 2 Processor 1 Note DIMMs are always added in pairs in the ascending order of DIMM socket numbers 1A DIMM 1 A 1B DIMM 1 B DIMM Group Bank 1 2A DIMM 2 A 2B DIMM 2 B DIMM Group Bank 2 3A DIMM 3 A 3B DIMM 3 B DIMM Group Bank 3 Figure 5 3 Processor and DIMM Locations on the System Board ...

Page 184: ... or system board 7 Processor exception interrupt error Contact your service representative to replace the processor or system board 8 Display memory read write error Contact your service representative to replace the system board 9 ROM checksum error 10 Shutdown register error 11 BIOS disabled Contact your service representative to replace the system board 1 5 1 1 FRB failure Contact your service ...

Page 185: ...s the following selections Menu Use Main Use this menu for basic system configuration Advanced Use this menu for setting the Advanced Features available on your system Security Use this menu to set User and Supervisor Passwords and the Backup and Virus Check reminders Server Use this menu for configuring unique Server features Boot Use this menu to configure Boot Device priority Exit Exits the cur...

Page 186: ...5 22 Problem Solving ...

Page 187: ...A Specifications System Specifications ...

Page 188: ...slot Low Profile PCI 64 bit 3 slots LAN interface 1000Base T 100Base TX 10Base T 2 ports Keyboard mouse MINI DIN 6 pin connector 1 port USB 4 pin 3 ports 1 at front panel 2 at rear panel Serial 2 ports D sub 9 pin 1 port and RJ 45 1 port Network RJ 45 2 ports Display MINI D sub 15 pin 2 ports 1 for front and rear panels each exclusively usable External interface SCSI Ultra 320 SCSI 1 port Cabinet ...

Page 189: ...guring Windows 2000 Overview Device Drivers Installation Assumption Installation Preparation Installing Microsoft Windows 2000 Operating System Installing LAN Adapters Driver Installation for the ATI RAGE XL Display Adapter ...

Page 190: ...install Windows 2000 Operating System on your system Device Drivers The drivers required for the devices listed in Table B 1 below are located on the EXPRESSBUILDER CD that is included with your system To create the required diskettes perform Tools on the EXPRESSBUILDER CD CAUTION When creating the required diskettes from the EXPRESSBUILDER CD make sure you use the drivers required for the devices...

Page 191: ...stalling Windows 2000 Operating System from the CD ROM media Note If you have an optional disk array controller preinstalled on your system it was preconfigured at the factory Refer to your system s User s Guide and to the RAID Installation Guide and the Disk Array Controller Installation Guide and User s Manual for additional information on this option card If you need to change the RAID level fr...

Page 192: ...000 services and facilities Table B 2 Advanced Information Item Information Required Enter Your Information Here 1 Name of the Windows 2000 user 2 Name of the licensed organization 3 Product Key number for Microsoft Windows 2000 Server Software This number is on the Certificate of Authenticity included with your Windows 2000 Server Software 4 Name that you assign to the server 5 Obtain your networ...

Page 193: ...tem is installed press Enter while the message Press any key to boot from CD is displayed at the top of the screen Note Perform Step 2 if a SCSI Disk or RAID controller drivers and or HAL on the Windows 2000 OEM DISK are required otherwise go to Step 9 2 While the message Setup is inspecting your computer s hardware configuration or a solid blue background is displayed on the screen perform one of...

Page 194: ...r select Other if you have a device support disk provided by an adapter manufacturer 7 Insert the Windows 2000 OEM DISK diskette into the floppy disk drive and press Enter A list of mass storage devices is displayed 8 Select the RAID disk array controller installed in your server from the list of mass storage devices 9 Follow the messages on the screen to continue to install Note Please consult th...

Page 195: ...ot be located in the exact location described here The Intel PROSetII install wizard displays 3 Click on the NEXT button and select I accept the terms in the license agreement 4 Click on the NEXT button and the installation options screen displays Select TYPICAL and click on the NEXT button 5 Click on the INSTALL button The message Digital signature not found displays 6 Click on the YES button Ins...

Page 196: ...as necessary Driver Installation for the ATI RAGE XL Display Adapter To take full advantage of the on board ATI RAGE XL display adapter perform the following driver installation procedure 1 Power on start Windows 2000 and log on 2 Insert the EXPRESSBUILDER CD into the system CDROM drive The Start Menu displays Cancel out of the Start menu and run D WINNT Video W2k Setup exe where D is the drive le...

Page 197: ...C Interrupt Requests ...

Page 198: ...er IRQ Peripheral Device Controller 0 System timer 12 Mouse 1 Keyboard 13 Numeric processor 2 14 Primary IDE 3 COM2 serial port PCI 15 Secondary IDE 4 COM1 serial port PCI 16 USB 5 PCI 17 VGA 6 Floppy disk drive 18 7 PCI 19 USB 8 Real time clock 30 LAN1 9 ACPI compliant system 31 LAN2 10 PCI 49 Adaptec SCSI 11 PCI 50 Adaptec SCSI ...

Page 199: ...Interrupt Requests C 3 ...

Page 200: ...ector on the backplane board in desktop computers and expansion boxes that allows you to install circuit cards backup A copy of data for safe keeping The data is copied from computer memory or disk to a floppy disk magnetic tape or other media backup battery The battery in your computer that maintains the real time clock and the configuration information when the computer s power is removed base m...

Page 201: ...ta for direct access by the microprocessor CD ROM drive Compact Disk ROM drive A type of mass storage device that reads information from a compact disk Centronics port An industry standard parallel port See also parallel port CGA Color Graphics Adapter A type of video display system that provides low resolution text and graphics on TTL monochrome and color monitors CMOS Complimentary Metal Oxide S...

Page 202: ...A software program that a computer must use to recognize and operate certain hardware such as a mouse or a video monitor disk drive A device that stores data on a hard or floppy disk A floppy disk drive requires a floppy disk to be inserted a hard disk drive has a permanently encased hard disk DOS Disk Operating System See operating system DRAM Dynamic RAM See RAM E ECC Error Checking and Correcti...

Page 203: ...off See also flash EPROM and ROM expansion slot See backplane slot extended memory The protected memory above 1M that is directly accessible by the microprocessor through certain utilities and operating systems F flash EPROM A type of memory device that is usually used to store system BIOS code This code can be replaced with updated code from a floppy disk but is not lost when the computer is powe...

Page 204: ...pe of hard disk drive with the control circuitry located inside the disk drive rather than on a drive controller card interface A connection between the computer and a peripheral device that enables them to exchange data See also parallel port and serial port ISA Industry Standard Architecture An industry standard for computers and circuit cards that transfer 16 bits of data at a time J jumper A s...

Page 205: ...puter that stores data and programs See also EMS extended memory RAM and ROM microprocessor The integrated circuit that processes data and controls the basic functions of the computer modem A device used to exchange information with other computers over telephone or data lines module A circuit board that plugs into a dedicated connector on the system board in your computer mouse A small input devi...

Page 206: ... bus controllers that processes and communicates 32 bits of data at a time This microprocessor also contains power management capabilities peripheral A device connected to and controlled by the computer such as an external disk drive or a printer pixel The smallest element that is visible on a video display The resolution of a video display system is measured in pixels PnP Plug n Play Plug and pla...

Page 207: ...stem management events The information stored includes the name of the event the date and time the event occurred and data pertinent to the event Event data may include POST error codes that reflect hardware errors or software conflicts within the system serial communication Information sent sequentially one bit at a time serial port The connector on the back of your computer that allows the trans...

Page 208: ...CSI interface based on Ultra3 SCSI technology This interface features data transfer speeds up to 160MB second double edge clocking cyclical redundancy checking CRC providing higher levels of data reliability and domain validation that detects the configuration of the SCSI bus and automatically tests and adjusts the SCSI bus transfer rate to optimize interoperability Note that the Ultra 160 m uses ...

Page 209: ...10 Glossary ...

Page 210: ...purchased Be sure to record the same information for any components added to the system such as a power supply hard disk drives add in boards or printers Record the model and serial numbers of the unit and system board The model and serial numbers of the system unit are recorded on a label attached to the rear of the unit The location of serial numbers on add in boards hard disk drives and externa...

Page 211: ...DIMM Slot 2A DIMM Slot 2B DIMM Slot 3A DIMM Slot 3B Modem Diskette Drive Tape Drive CD ROM Drive Hard Disk Drive 1 Hard Disk Drive 2 Hard Disk Drive 3 Hard Disk Drive 4 Hard Disk Drive 5 Hard Disk Drive 6 Hard Disk Drive 7 Network Controller 1 Network Controller 2 RAID Controller SCSI Controller Monitor Keyboard Mouse Power Supply standard Power Supply optional ...

Page 212: ...sword 3 23 system board 3 22 L Lithium backup battery installing 4 9 M Main menu configuring in setup 3 5 Memory addresses 1 8 N Network problems 5 13 O Overview 1 2 P Password clearing and changing 3 24 user 1 13 POST error codes and messages 5 14 Power on off switch does not turn off AC power 4 2 Problems application software 5 12 beep code 5 10 bootable CD ROM not detected 5 13 CD ROM drive act...

Page 213: ...king 2 3 System board features 1 7 System chassis 1 5 T Troubleshooting checklists 5 4 U Unpacking system 2 3 Upgrading your system installing and removing DIMMs 4 10 modifying the system board 4 8 preparation 4 3 replacing the real time clock calendar battery 4 8 tools recommended 4 3 User password 1 13 Using the system 2 41 W Wake on LAN remote power on function 1 12 Warning components might be ...

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