NEC ASPILA EX, Feature Manual

Page: 164 / 1098

Department Calling
150 Features Aspila EX Software Manual
Programming
• 11-07-01 : Department Group Pilot Numbers
Assign pilot numbers to the Extension (Department) Groups you set up in Program 16-02.
• 15-07-01 : Programming Function Keys
Assign a Department Calling key so extension users can install or remove themselves from
the Department Calling Group.
• 16-01-01 : Department Group Basic Data Setup - Department Name
Assign a name to the Extension (Department) Groups you set up in Program 16-02.
• 16-01-02 : Department Group Basic Data Setup - Department Calling Cycle
Set the routing cycle for calls into a department (i.e., when a user dials the department pilot
number). The system can ring the highest priority extension available (Priority Routing, 0) or
cycle in circular order through the group (Circular Routing, 1).
• 16-01-03 : Department Group Basic Data Setup - Department Routing When Busy
Set how the system routes an Intercom call to a busy Department Group member. The caller
can hear busy tone (0) or overflow to the first available Department Group member (1). This
option is for Intercom calls to an extension, not a pilot number.
• 16-01-09 : Department Group Basic Data Setup - Department Hunting No Answer Time
Set how long a call will ring a Department Group extension before hunting occurs.
• 16-01-10 : Department Group Basic Data Setup - Hunt Type
Set the type of hunting for each Department Group:
0- No queuing
1- Hunting When Busy
2- Hunting When Not Answered
3- Hunting When Busy or No Answer
• 16-02-01 : Department Group Assignment for Extensions
Assign extensions to Department Groups (1-64) and set the priority assignment.
• 20-06-01 : Class of Service for Extensions
Assign a Class Of Service (1-15) to an extension.
• 20-13-14 : Class of Service Options (Supplementary Service) - Department Calling
In an extension’s Class of Service, allow (1) or prevent (0) Department Calling.
• 22-02-01 : Incoming Call Trunk Setup
If you want a trunk to be a DIL to a Department Group, assign Service Type 4 for each Night
Service Mode. Also see 22-07 below.
• 22-07-01 : DIL Assignment
For each trunk assigned Service Type 4 in 22-02 above, assign the DIL destination as the
Department Group pilot number (Department Groups 1-64).