Call Redirect
Aspila EX Software Manual
Features
105
Call Redirect
Description
Call Redirect allows a system phone user to transfer a call to a pre-defined destination (such as an
operator, voice mail, or another extension) without answering the call. This can be useful if you are
on a call and another rings in to your extension. By pressing the Call Redirect key, the call is trans-
ferred, allowing you to continue with your current call.
This feature works with the following types of calls:
•
Normal trunk call
•
DID
•
DISA
•
DIL
•
E&M
•
ICM
The following types of calls
cannot
be redirected with the feature:
•
ACD
•
Transferred
•
Department Group (all ring mode)
•
Door Box
•
Virtual Extension
Conditions
(A.) After pressing the Call Redirect key, the call will not recall the extension.
(B.) The pre-defined destination has to be an extension number or voice mail pilot number.
Default Setting
Disabled.
Programming
•
15-07-01 : Programmable Function Keys
Assign a function key for Call Redirect (code 49 + destination extension number).
•
20-06-01 : Class of Service for Extensions
Assign a Class Of Service (1-15) to an extension.
•
20-11-01 : Class of Service Options (Hold/Transfer Service) - Call Redirect
Enable (1) or disable (0) a system phone user’s ability to transfer a call to a pre-defined desti-
nation (such as an operator, voice mail, or another extension) without answering the call
Related Features
None
Aspila EX
• Available
Summary of Contents for ASPILA EX
Page 1: ...Features Manual 00 01 1 Features 2 Programming ...
Page 15: ...Aspila EX Software Manual Features 1 Features ...
Page 16: ...2 Features Aspila EX Software Manual ...
Page 54: ...Charts and Illustrations 40 Features Aspila EX Software Manual ...
Page 60: ...Charts and Illustrations 46 Features Aspila EX Software Manual Figure 2 MULTIBUTTON TELEPHONE ...
Page 62: ...Charts and Illustrations 48 Features Aspila EX Software Manual Figure 4 24 BUTTON DSS CONSOLE ...
Page 162: ...Department Calling 148 Features Aspila EX Software Manual Description Cont d ...
Page 163: ...Department Calling Aspila EX Software Manual Features 149 Description Cont d ...
Page 166: ...Department Calling 152 Features Aspila EX Software Manual ...
Page 411: ...Aspila EX Software Manual Programming 405 Programming ...
Page 412: ...406 Programming Aspila EX Software Manual ...
Page 1072: ...Program 92 Copy Program 92 01 Copy Program 1066 Programming Aspila EX Software Manual ...
Page 1073: ...Aspila EX Software Manual DXE to Aspila EX DXE to Aspila EX Conversion ...
Page 1097: ......