NEC ASPILA EX, Feature Manual

Page: 165 / 1098

Department Calling
Aspila EX Software Manual Features 151
Related Features
Automatic Call Distribution (ACD)
Set up hunting as required for ACD.
Department Step Calling
Easily step call to an idle Department Group member if the member called is busy.
Multiple Directory Numbers / Call Coverage
A virtual extension can be programmed allowing a Call Coverage key to receive multiple
calls which can camp on to the extension - no analogue port is required.
Transfer
An extension user can Transfer a call to a Department Group master number. If unanswered,
the call will recall the transferring extension after the Transfer Recall Time (Program 24-02-
04).
Voice Mail
Voice mail uses one Department Group for voice mail.
Operation
To call a department:
1. At system phone, press idle CALL key.
OR
At single line set, lift handset.
2. Dial department’s extension number.
The system routes the call to the first free phone in the department.
To log out of your Department Calling Group:
While you are logged out, Department Calling cannot route calls to your extension.
1. Press idle CALL key.
2. Dial 750 + 1.
OR
1. Press Department Calling Log In key (PGM 15-07 or SC 851: 46).
The key lights while you are logged out.
To log back in to your Department Calling Group:
While you log back in, Department Calling will route calls to your extension.
1. Press idle CALL key.
2. Dial 750 + 0.
OR
1. Press Department Calling Log In key (PGM 15-07 or SC 851: 46).
The key goes out when you log back in.