v
OUT OF BOX FAILURE (OBF)
If you experience an out of box failure (OBF) during installation or staging related to a
missing, wrong or defective unit or item, simply provide NCR with a detailed description
of the issue and the item will be replaced free of charge. For assistance with this
process send an email to
with the following details:
•
NCR Sales Order # (Sales Order # are located on the box)
•
Date of Product Installation
•
Product Model #
•
Unit Serial #
•
NCR part # of defective/missing/wrong component
•
Description of Failure (please be specific. For example: “display will not power
on”)
•
Customer/Requestor’s contact name, phone number and/or e-mail address
•
Address to ship replacement part(s)
Transport the product in its original packaging to prevent impact damages.
If you do not have access to a computer, you may leave a voice message at: 1-800-528-
8658 (USA), or (International) +1-770-623-7400. When leaving a message, please
provide a phone number and/or an email address so NCR can contact you if additional
details are needed.
Note: Used equipment that experiences a failure does not qualify as an OBF and
should go through the NCR warranty process.
Summary of Contents for 6003-K001-V003
Page 2: ......
Page 4: ......
Page 18: ...4 RECOMMENDED MATERIALS N A ...
Page 36: ...22 Figure 33 Figure 34 ...
Page 44: ...30 Figure 49 ...
Page 67: ...53 Figure 92 47 Repeat steps 45 and 46 for the B side of the dispenser ...
Page 103: ...89 Figure 160 ...
Page 110: ...96 Figure 173 ...
Page 120: ...106 15 Use a 751 key to close the bottom printer door ...
Page 141: ...127 Figure 230 44 Repeat steps 32 43 for the opposite side of the dispenser ...
Page 161: ...147 Figure 269 41 Repeat steps 29 40 for the opposite side of the dispenser ...
Page 162: ......
Page 163: ...1 MERLIN REVISION D ...