8.1.3
Latency Issues
▪
Please check if your computer is suited for handling real-time audio processing without
dropouts. In general, it is not recommended to use laptops with shared-memory graphic
cards. You will need all the memory and processing power available for your audio software.
▪
It is not recommended to run the laptop on battery, as built-in power management systems
might slow the clock rate of the CPU in an effort to extend battery life.
▪
Disconnect all unused hardware (e.g., printer, scanner). This will increase the amount of
processing power available for your music software.
▪
Laptops are often equipped with built-in devices that disturb audio processing, most com-
monly Bluetooth transceivers, an Ethernet network adapter, or a wireless LAN card. You
might need to disable these devices while working with KOMPLETE KONTROL.
Windows users: The Online Knowledge Base contains additional tuning tips for your operating
system. See following articles:
▪
Windows 7 tuning tips for audio processing:
http://www.native-instruments.com/knowledge/questions/847/
▪
Windows 8 tuning tips for audio processing:
http://www.native-instruments.com/knowledge/questions/1395/
8.1.4
The KOMPLETE KONTROL Software Crashes
In case of a crash during runtime, please contact the Native Instruments technical support
team as described in section
and send them your crashlog and a
detailed description of what you were doing with the software just before the crash happened.
You will find the crashlog in the following folders:
▪
Windows:
My Documents\Native Instruments\Komplete Konrol\Crashlogs
▪
Mac OS X:
Users/~/Library/Logs/CrashReporter
Troubleshooting – Getting Help
Troubleshooting
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