![background image](http://html1.mh-extra.com/html/mortara/surveyor-central-3-x/surveyor-central-3-x_service-manual_1836784036.webp)
Surveyor Central
4-2
3.
Control Station displays “Storage Disabled”:
Possible solutions:
Verify that Storage Node is on
If Storage node is on, check the processes running on storage node and make sure Storeman.exe is still
running. If not, restart the process by right clicking on the Guardian screen and select Start application
and then double click on Storeman
If “Storage Disabled” is only displaying on certain monitoring slots and the data can be reviewed, this is
a false message. The data is properly storing and only displaying the message because the sending
process is not being properly acknowledged.
Possible faulty connection of view station to Storage Node. Check connections to all computers, and
switches. Network cable to storage server should go to the standard network port, and not the port
labeled iLO
After checking all of the above and the Storage function is still not working properly:
Contact Mortara Instrument service department for assistance.
4. Watchdog Alarms:
“Odd” sound heard every few minutes:
Possible solutions:
Unit has the alarms disabled
Note: When alarms are disabled no alarms will sound, this includes the arrest
alarm, be careful when choosing to disable alarms. The customer assumes all
risks for turning off alarms.
Rapid beeping tone emitted from system:
Possible solutions:
1. Verify that there is power to the watchdog unit located on the side of the control station
2. Check to make sure that all Guardian processes are running and has a green indication light next
to it. If it has a red or orange indication dot by it, close and then restart that process
Rapid beeping tone emitted from system along with high pitched tone:
Possible solution:
1. Check the USB cable connection between the watchdog and the control station.
5. Can not assign patient, review patient, perform resting interpretation:
Possible solution:
Verify all Guardian processes are running and has the green indication light, if there is a red light by one
of the processes, restart that process
Possible problem with Time synchronization, refer to section below
Incorrect IP address prevents these processes from running, contact Mortara Instrument service
department for assistance.
In the case of S12 and S19 Patient monitors verify that the IP address is correct and that the Bed ID and
Unit ID are set correctly.
Summary of Contents for Surveyor Central 3.x
Page 4: ...iii...
Page 16: ...Surveyor Central 2 2 Note The Telemetry Nodes are computers that contain the PCI RF Boards...
Page 26: ......