Phoning
Mitel 6867 SIP / Mitel 6869 SIP
39
eud-1664/1.1 – R4.0 – 07.2015
This function must be saved to a configurable function key with Self Ser-
vice Portal (see chapter "Configuring or deleting a key assignment",
page 88).
Notes:
• You can activate only one callback at a time.
• An unanswered callback request will automatically be cancelled by the
system after about 30 minutes.
To answer the callback request
Someone has asked you to call back. The display shows
Callback
.
You cannot automatically answer a callback request on your phone. You
can either enter the call number manually or use a CTI client, for example
the Mitel OfficeSuite.
Activating callback:
You called someone and hear the busy tone or the ring-back tone. Press the
function key for
Callback
.
➔
Depending on the communication system you hear the acknowledgement
tone.
Put the handset on-hook.
➔
The display shows
Call expected
, LED of the function key is switched on.
Clear callback:
Press the function key for
Callback
.
➔
Callback request is deleted.
Answering the callback request:
Enter a phone number in call preparation.
Pick up the handset or press the
Dial
softkey.
Note:
You cannot delete a callback request.
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