MINOLTA-QMS magicolor 2350 User Manual Download Page 6

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Contents

En
g

lis

Troubleshooting ........................................................................................... 113

Introduction 114
Verifying Printer Configuration Information 114
Preventing Media Jams 115
Understanding the Media Path 116

Tray 1 (Multipurpose Tray)

116

Tray 2 (Optional Lower Feeder Unit with 500-Sheet Media Tray)

116

Duplex Option

117

Clearing Media Jams 118

Handling Media Jams by Location

119

Tray 1 (Multipurpose Tray)

119

Tray 2 (Optional Lower Feeder Unit Media Tray)

Solving Problems with Media Jams 125
Solving Other Problems 128
Solving Problems with Printing Quality 134
Status, Error, and Service Messages 140

Standard Status Messages

Additional Assistance 146

10 Installing Accessories ................................................................................. 147

Introduction 148
Antistatic Protection 149
Dual In-Line Memory Module (DIMM) 149

Installing the Duplex Option

153

Optional Lower Feeder Unit and Tray 2 156

Kit Contents

156

Installing the Lower Feeder Unit

157

Installing an Internal Hard Disk 160

11 Repacking the Printer .................................................................................. 163

Storing the Printer 164
Relocating Your Printer 164
Repacking the Printer 165

Summary of Contents for magicolor 2350

Page 1: ...magicolor 2350 User s Guide 1800683 001B ...

Page 2: ...ten permission of MINOLTA QMS Inc Copyright Notice This guide is Copyrighted 2003 by MINOLTA QMS Inc One Magnum Pass Mobile AL 36618 All Rights Reserved This document may not be copied in whole or part nor transferred to any other media or language without written permission of MINOLTA QMS Inc Notice MINOLTA QMS Inc reserves the right to make changes to this guide and to the equipment described he...

Page 3: ...s and Utilities Windows Environments Manual Installation 14 Installing Printer Drivers and Utilities Macintosh Environments 14 Some Notes to Consider 14 Macintosh OS 8 9 PPDs and Utilities Installation 15 Macintosh OS X PPDs and Utilities Installation 17 UNIX NetWare and NDPS 19 Linux 19 2 Using Media 21 Introduction 22 Media Specifications 23 Media Types 24 General Considerations about Media 24 P...

Page 4: ...Resolution 42 Form Printing 42 Proof then Print Printing 42 Additional Assistance 43 3 Working with the Printer 45 About the Control Panel 46 Control Panel Indicators and Keys 46 Cancelling Print Jobs 47 Printer Menu Overview 48 Menu Overview 48 Main Menu 48 Proof Print Menu 49 Print Menu 50 Paper Menu 50 Quality Menu 51 Interface Menu 53 System Default Menu 55 Service Menu 59 4 Working with the P...

Page 5: ...K Preserve 78 RGB Gray Treatment 79 Troubleshooting Color Problems 79 6 Working with the Status Monitor 83 Introduction 84 Environment 84 Recognizing Status Monitor Alerts 84 Recovering from a Status Monitor Alert 84 Closing the Status Monitor 85 7 Replacing Consumables 87 Consumable Life Expectancies 88 Auto Image Density Control AIDC 88 Toner Cartridge Life 89 Replacing Consumables 90 Refilled T...

Page 6: ...roblems with Media Jams 125 Solving Other Problems 128 Solving Problems with Printing Quality 134 Status Error and Service Messages 140 Standard Status Messages 140 Error Messages 141 Service Messages 145 Additional Assistance 146 10 Installing Accessories 147 Introduction 148 Antistatic Protection 149 Dual In Line Memory Module DIMM 149 Basic Functionality 150 Installing a DIMM 150 Duplex Option ...

Page 7: ...ter 175 Reinstalling a Transfer Belt Unit 176 A Technical Specifications 177 Requirements 178 Space Requirements 178 Location Requirements 180 Interface Panel 181 Power Requirements 182 ENERGY STAR Compliance 183 Engine and Controller Specifications 184 Engine 184 Print Speed Simplex 184 Print Speed Autoduplex 184 General 185 Controller 185 Electrical 187 Hazardous Chemical Substance Reporting 189...

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Page 9: ...English Software Installation ...

Page 10: ...using any of the following Drivers and PPDs Manual installation instructions and additional information are included in the magicolor 2350 Reference Guide in case you need them Windows Me Windows 98 Windows XP Windows 2000 Windows NT4 Macintosh OS 8 9 or X version 10 0 3 or higher UNIX Linux NetWare Versions 5 and 6 NDPS Drivers Use Benefit Installation Instructions PostScript 2 3 Drivers Windows ...

Page 11: ... the driver and skip these files an error message displays at the end of the process Macintosh PPDs PostScript Printer Description PPD files allow you to configure options such as memory and informs the computer what options and features are available Readme on the Software Utilities CD ROM Windows PPDs These PPD files allow you to install the printer for a variety of platforms drivers and applica...

Page 12: ...ownload fonts to printer memory Readme on the Software Utilities CD ROM Pantone Tables These tables allow you to match printed colors to screen colors Provided for use with PostScript High resolution printing 600 x 600 dpi with contone imaging Readme on the Software Utilities CD ROM ICC ICM Profiles These color profiles provide support for host based color management systems including Microsoft IC...

Page 13: ...with a variety of UNIX platforms allows for the customization of UNIX based queues and filters for the specific features of the Crown printer Readme on the Software Utilities CD ROM magicolor 2350 Reference Guide on the Documentation CD ROM NDPS Gateway The NetWare interface allows Netware users to manage printers from a central location Readme on the Software Utilities CD ROM CD ROM magicolor 235...

Page 14: ...ts Auto loading Installation 1 Insert the Software Utilities CD ROM in your CD ROM drive If the CD ROM does not start automatically double click setup exe in the root directory 2 In the first window click Printer Setup 3 Choose the method by which the PC and printer are connected 4 Follow the instructions on the screen ...

Page 15: ...sure the check the Update Printer Firmware box It s very important to update the printer firmware the first time you install the printer 6 On the last screen choose Finish This returns you to the Main Menu screen where you can register your printer review driver or utility documentation or purchase supplies online When you are finished exit from the Installer 7 When the system software installatio...

Page 16: ...the first time The current version of Macintosh OS X has limited support for PPD PostScript Printer Description files Although MINOLTA QMS printers can be used with Macintosh OS X not all advanced printing features are available Advanced printing features are still available under Macintosh OS 9 You can connect to your printer by A USB cable A crossover Ethernet cable Ethernet patch cables and an ...

Page 17: ...drive and store it in a safe place OS 8 9 Step 2 Creating a Desktop Printer USB Connection a Plug one end of the USB cable into the Macintosh and the other into the printer s USB port b Locate the Desktop Printer Utility If you cannot locate it on your Macintosh hard disk it can be found on your Macintosh s system CD ROM c Double click the Desktop Printer Utility icon to open the application The f...

Page 18: ...ong Up to 16 characters can be entered in each of the two menus You cannot use these two menus to identify two zones Trailing spaces are not considered part of the zone name All standard printable ASCII characters are valid except the and symbols The names are case sensitive d Choose Create and then Set Up LPR Connection a You can connect via Ethernet in either of two ways Plug one end of a crosso...

Page 19: ...ation is complete choose Quit OS X Alternate Step 1 Software Installation Manual Manual installation instructions are included in the magicolor 2350 Reference Guide Refer to Section 2 Installing Printer Software Drivers and PPDs for complete instructions OS X Step 2 Creating a Printer Queue a Connect the printer to the computer using a USB or Ethernet connection For USB plug one end of the USB cab...

Page 20: ...ist LPR Enter the IP Address If the Use Default Queue on Server box is checked click it to unselect it Type in the IP Address again for the Queue name e Choose the Printer Model popup menu to select the magicolor 2350 PPD and choose Other f Browse to Library Printers PPDs Contents Resources en lproj The first two letters of the folder name are an abbreviation for the language If you prefer another...

Page 21: ...rmation about these interfaces as well as instruction for installation For information about connecting using earlier versions of NetWare check the Answer Base at www minolta qms com Linux For Linux PPD and PDQ installation refer to the magicolor 2350 Reference Guide on the Documentation CD ROM Section 2 of the Reference Guide Installing Printer Software Drivers PPDs includes basic information abo...

Page 22: ......

Page 23: ...English Using Media ...

Page 24: ...a on a plain sheet of paper first to check placement Only plain paper 16 24 lb bond 60 90 g m2 can be autoduplexed See Media Specifications for supported sizes Attention Use only MINOLTA QMS approved media Using unsupported media such as inkjet paper will result in damaging the printer and in voiding your warranty Getting Started What types and sizes of media can I load page 23 What Is the guarant...

Page 25: ... 5 5 x 8 5 140 0 x 216 0 1 No UK Quarto 8 0 x 10 0 203 2 x 254 0 1 No A4 Transparency 8 2 x 11 7 210 0 x 297 0 1 No Trans parency Use only approved media Letter Transparency 8 5 x 11 0 215 9 x 279 4 1 No Japanese Postcard 3 9 x 5 8 100 0 x 148 0 1 No Thick Stock Use only approved media Envelope B5 ISO 6 9 x 9 8 176 0 x 250 0 1 No Envelope C5 6 4 x 9 0 162 0 x 229 0 1 No Envelope C6 4 5 x 6 4 114 0...

Page 26: ...not use media that is Coated with a processed surface such as carbon paper digitally gloss coated media colored paper that has been treated Carbon backed Iron on transfer media heat sensitive paper heat pressure paper heat press transfer paper Cold water transfer paper Pressure sensitive Designed specifically for inkjet printers superfine paper glossy paper glossy film postcards etc Already printe...

Page 27: ...dress side only Some parts of the envelope consist of three layers of paper the front back and flap Anything printed in these layered regions may be lost or faded Capacity Tray 1 multipurpose tray 200 sheets of 22 lb bond 80 g m2 paper capacity for other weights varies accordingly Tray 2 optionallower feeder unit media tray 500 sheets of 22 lb bond 80 g m2 paper letter A4 capacity for other weight...

Page 28: ...offset discolor or emit dangerous fumes Been presealed Labels A sheet of labels consists of a face sheet the printing surface adhesive and a carrier sheet The face sheet must follow the plain paper specification The face sheet surface must cover the entire carrier sheet and no adhesive should come through on the surface You can print continuously with label paper However this could affect the medi...

Page 29: ...ls that easily peel off Have backing sheets that have peeled away or have exposed adhesive Labels may stick to the fuser unit causing them to peel off and media jams to occur Are perforated Capacity Tray 1 Up to 50 label sheets depending on their thickness Tray 2 Not supported Orientation Face up Type Use only labels recommended for laser printers Check www minolta qms com support click on Answer ...

Page 30: ...n their size and thickness Tray 2 Up to 500 sheets of 22 lb bond 80 g m2 paper letter A4 only Orientation Face up Type Check www minolta qms com support click on Answer Base for currently approved media To order approved media go to www q shop com Driver Mode Plain paper Weight 16 24 lb bond 60 90 g m Duplexing See page 23 for supported size Face up top of page first Capacity Tray 1 Up to 50 postc...

Page 31: ... minolta qms com for currently approved media To order approved media go to www q shop com Do not fan large quantities of transparency media before loading it Resulting static electricity may cause printing errors Handle transparencies only by the edges and as little as possible If you touch the face of transparencies with your bare hands print quality may be affected Capacity Tray 1 Up to 50 thic...

Page 32: ...0 sheets at a time Loading a large number of transparencies at a time may cause static buildup thus causing feeding problems Use transparencies that Are approved by MINOLTA QMS Have as little static electricity as possible What Is the guaranteed imageable printable area Each media size has a specific imageable area the maximum area on which the printer can print clearly and without distortion This...

Page 33: ...is not affected Imageable Area Envelopes Envelopes have a nonguaranteed flap area that varies with envelope type Envelope print orientation is determined by your application Page Margins Margins are set through your application Some applications allow you to set custom page sizes and margins while others have only standard page sizes and margins from which to choose If you choose a standard format...

Page 34: ...ncies Attention Although this printer was designed for printing on a wide range of media types it is not intended to print exclusively on a single media type except plain paper Continuous printing on media other than plain paper such as envelopes labels thick stock or transparencies may adversely affect print quality or reduce engine life Do not mix media of different sizes types or weights as thi...

Page 35: ...ur print jobs Tray 1 Multipurpose Tray All supported media sizes and types can be printed from Tray 1 Letter or A4 plain paper can be printed from Tray 1 or Tray 2 See Media Specifications for more information about media Plain Paper 1 If you already have media in Tray 1 and want to change it remove the media from Tray 1 2 Adjust the media guides to fit the appropriate media sizes Squeeze the fron...

Page 36: ... 6 In the printer driver select the appropriate media type and size 7 Print the job Other Media When loading media other than Plain Paper set the media mode for example Thick Stock Label Stock or Transparency in the driver For optimum printing results it s important to specify the type and size of media loaded into Tray 1 You can specify the media type through your printer driver through PageScope...

Page 37: ...re printing multiple copies 5 Adjust the media guides to the width of the envelopes Make sure the guides are snug enough to keep the envelopes straight but not so tight that they buckle the envelopes 6 In the printer driver set the media type to thick stock and select the appropriate envelope size Then print the envelope 7 Open the flap of each envelope immediately before it cools after the envelo...

Page 38: ...n an arrow on the media package label indicates the printing side of the media Do not overfill the tray A fill limit mark is provided on the inside of the tray Tray 2 holds 500 sheets of 22 lb bond 80 g m paper Make sure that the paper fits easily between the guides and the paper corners are under the left and right media separating tabs and are not bent ...

Page 39: ... work correctly you need to change the printer s default settings at the control panel or in PageScope Light and also in the MINOLTA QMS printer driver Default page sizes are set in inches on 110V printers and in millimeters on 220V printers When you set custom page sizes in inches 110V printers the two digits on the right are always decimal places For example set 8 5 inches as 850 When you set cu...

Page 40: ...o match the sizes set for the printer through the control panel or PageScope Light Duplexing How do I print on both sides of the paper duplex Select paper that is opaque enough to block out what s printed on one side from being seen on the other side For best results print a small quantity to make sure the paper and print quality are acceptable Check your application for margin information Duplex ...

Page 41: ...er than by the PPDs 1 When you are ready to print open the print dialog box by choosing the Print option within the application you are using 2 Find the even odd page selection For example in Quark XPress use the Document Page Sequence option 3 Select and print the Odd Numbered Pages 4 Remove the media flip it over blank face side up and top of page toward printer and select and print the Even Num...

Page 42: ...ith a duplex option and enough memory installed and with the duplex option selected in the printer Most print jobs will print with 128 MB of RAM but may not print at the desired resolution You will need at least 192 MB of RAM to print color duplex jobs on letter A4 size media at either the PostScript High resolution or the PCL Enhanced resolution You will need at least 256 MB of RAM to print color...

Page 43: ...ams excessive media curl or static buildup Remove transparencies as soon as possible from the output tray to avoid static buildup Media Storage How do I store media Keep media on a flat level surface in its original wrapper until it is time to load it Media that has been stored unwrapped may become too dry or absorb too much moisture and cause jamming If media has been removed from its wrapper pla...

Page 44: ...er s control panel are in Chapter 3 and instructions for using the printer driver are in Chapter 4 PageScope Light instructions are included in the Reference Guide Print Resolution Your printer offers a choice of three print resolutions depending on which driver you select PostScript High 600 x 600 dpi with contone imaging Standard 600 x 600 dpi color Draft 600 x 600 dpi monochrome PCL Enhanced 12...

Page 45: ...ater with or without a PIN number Proof then Print features are available only when there is an optional hard disk installed on the printer Refer to the printer driver s on line help for more information about using proof then print features Additional Assistance Where can I order MINOLTA QMS approved media or get more information Check www minolta qms com support click on Answer Base for currentl...

Page 46: ......

Page 47: ...English Working with the Printer ...

Page 48: ...direct the printer s operation In addition it displays the current status of the printer including any condition that needs your attention Two indicators LEDs provide printer status information The message window displays status and configuration information The six keys allow you to control the printer configuration Control Panel Indicators and Keys No Indicator Off On 1 The printer is not ready ...

Page 49: ... structure If within the menu system and on a selectable item selects the displayed choice no matter what position the cursor is in 5 Moves up in the menu structure If menu choices with character by character selections scrolls upward through the available characters 6 Moves right in the menu structure Moves right through the scrollable menu selections when selections are whole words not character...

Page 50: ...ter is ready to accept print jobs the control panel message window shows Main Menu The main menu provides access to all the printer s submenus Each submenu is briefly described in the following sections of this manual The Proof Print menu appears only when there is a proof and hold job a stored job or a secured job on the optional hard disk To move through the menu options use the following contro...

Page 51: ... delete or copies options JOBTYPE includes choices such as Private Job Stored Job and Proof and Hold The Proof Print menu appears only when there is a proof and hold job a stored job or a secured job on the optional hard disk Selecting 0 copies of a proof and hold job deletes the job from the hard disk MENUS SYSTEM DEFAULT SYSTEM DEFAULT LANGUAGE LANGUAGE ENGLISH Press the Right or Left key until ...

Page 52: ...e media source for your print job The Default Chain and Map submenus appear only if an optional lower feeder unit is installed The Duplex submenu appears only if a duplex option is installed The Collate submenu appears only if an optional hard disk is installed Default media sizes are Letter in 110V printers and A4 in 220V printers PRINT MENU MENU MAP CONFIGURA TION STATISTICS FONT LIST DEMO DIREC...

Page 53: ...nce allows you to change a toner cartridge Instructions are included in chapter 7 Replacing Consumables MAP LOGICAL TRAY 0 LOGICAL TRAY 1 LOGICAL TRAY 2 LOGICAL TRAY 3 LOGICAL TRAY 4 LOGICAL TRAY 5 LOGICAL TRAY 6 LOGICAL TRAY 7 LOGICAL TRAY 8 LOGICAL TRAY 9 PHYSICAL TRAY 1 PHYSICAL TRAY 2 QUALITY MENU TONER TONER ACTION AIDC DUPLEX DENSITY REGISTRATION PG TEST PAGE 1 TEST PAGE 2 OPC ACTION QUALITY...

Page 54: ...ibration and density Once these adjustments are complete the printer will automatically calibrate to the settings you have specified Quality Menu OPC Action Submenu The OPC Action submenu lets you choose whether the printer will stop or continue when the OPC drum is low or out QUALITY MENU TONER ACTION LOW TONER OUT STOP CONTINUE STOP CONTINUE QUALITY MENU AIDC CALIBRATION DENSITY CONTROL REQUEST ...

Page 55: ...nus is shown below Interface Menu Ethernet Submenus Ethernet TCP IP Submenu Ethernet IPX SPX Submenu INTERFACE MENU ETHERNET USB PARALLEL INTERFACE MENU ETHERNET TCPIP ENABLE AUTO IP DHCP IP ADDRESS DEFAULT ROUTER SUBNET MASK BOOTP ENABLE HTTP YES NO YES NO NO YES YES NO INTERFACE MENU ETHERNET IPX SPX FRAME TYPE AUTO 802 2 802 3 ETHER II SNAP ...

Page 56: ...rnet Ethertalk Submenu Interface Menu USB Submenu Interface Menu Parallel Submenu INTERFACE MENU ETHERNET ETHERTALK NAME NAME2 NETZONE NETZONE2 INTERFACE MENU USB ENABLE JOB TIMEOUT YES NO INTERFACE MENU PARALLEL ENABLE JOB TIMEOUT YES NO ...

Page 57: ...on appears only if an optional hard disk is installed Energy Saver Management appears only on 110V printers If it is turned Off the Energy Saver menu disappears If you select Restore Factory or Restore Custom the printer will turn off and on again automatically System Default Language Submenu SYSTEM DEFAULT LANGUAGE EMULATION START UP OPTIONS COLOR SEPARA TION DATE TIME ENERGY SAVER AUTO CONTINUE ...

Page 58: ...ostScript PCL and Lineprinter options are shown below SYSTEM DEFAULT EMULATION DEFAULT AUTO DEFAULT POST SCRIPT PCL LINE PRINTER POST SCRIPT PCL LINE PRINTER AUTO MATIC POST SCRIPT PCL PCL XL LINE PRINTER HEXDUMP PDF SYSTEM DEFAULT EMULATION POSTSCRIPT PS WAIT TIMEOUT ERROR PAGE PS PROTOCOL 0 999 OFF ON PARALLEL USB ETHERNET SYSTEM DEFAULT EMULATION PCL LINE TERMINATION FONT COLOR MATCHING CRISCR ...

Page 59: ... SYSTEM DEFAULT EMULATION LINE PRINTER FONT LAYOUT MAP FONT SIZE FONT NAME ASCII EBCDIC SPACING ORIENTATION LINE NUMBERING LINE TERMINATION MARGINS TABS LINES PER PAGE CRISCR LFISLF CRISCRLF LFISLF CRISCR LFISCRLF CRISCRLF LFISCRLF PORTRAIT LANDSCAPE AUTOWRAP LEFT RIGHT TOP BOTTOM SYSTEM DEFAULT STARTUP OPTIONS SYSSTART START PAGE OPTIMIZE PDL OPTIMIZE MEDIA FOR PS FOR PCL FOR PDF FOR LETTER A4 FO...

Page 60: ...s are available only on 110V printers System Default Autocontinue Submenu The Autocontinue submenu allows you to continue printing if the media tray has a different size or media type than what the print job requests System Default Security Submenu The Security submenu enables the security function which requires users to enter the password to access or change printer information and configuration...

Page 61: ...nu is visible only if an optional hard disk is installed System Default Energy Saver Management Submenu The Energy Saver Management submenu is available only on 110V printers Service Menu The Service Menu is password protected It allows a service technician to handle maintenance and service procedures SYSTEM DEFAULT FORMAT FORMAT FLASH FORMAT DISK YES NO YES NO SYSTEM DEFAULT ENERGY SAVER MGT ON O...

Page 62: ......

Page 63: ...English Working with the Printer Driver ...

Page 64: ...Linux systems printer features are controlled by PPDs The PPDs are integrated seamlessly into the operating system s own printer driver Feature settings are accessed in the same manner no matter what printer you use This manual includes an introduction to the Macintosh settings Detailed information for Macintosh UNIX and Linux systems is included in the magicolor 2350 Reference Guide in PDF format...

Page 65: ...Through your application This selects printer settings for the specific job you are sending Choose Print and then choose Properties Through the printer driver dialog box This changes printer settings for all subsequent print jobs until you change the settings again through the printer driver Choose Start Settings Printers select the magicolor 2350 icon and then choose Properties from the File menu...

Page 66: ...ity Tab This tab allows you to Select the paper source if you have the optional lower feeder unit installed Select the type of media Select color or black and white printing The Paper Quality Tab also includes the Advanced button described in the Layout Tab section above Features Tab This tab allows you to Select print resolution Set advanced graphic controls such as rotation and halftone control ...

Page 67: ...ge layouts Place a watermark on any page or pages Access the MQI Download Manager Using PostScript Drivers in Windows NT Displaying the Tabs 1 From the Start menu choose Settings and then Printers to display the Printers directory 2 Right click the Minolta QMS magicolor 2350 printer icon 3 Choose Properties The following dialog box appears MINOLTA QMS magicolor 2350 DL Printing Preferences ...

Page 68: ...cation This selects printer settings for the specific job you are sending Choose Print and then choose Properties Through the printer driver dialog box This changes printer settings for all subsequent print jobs until you change the settings again through the printer driver Choose Start Settings Printers select the magicolor 2350 icon and then choose the Document Defaults menu The following dialog...

Page 69: ...such as number of pages per sheet header and trailer pages and automatic tray switching Features Tab This tab allows you to Select print resolution Configure color controls Set PostScript options Check a proof before printing multiple copies or set a password to hold a print job until you are at the printer if an optional hard disk is installed Proof then print options are available only if you ch...

Page 70: ...Displaying the Tabs 1 From the Start menu choose Settings and then Printers to display the Printers directory 2 Click the MINOLTA QMS magicolor 2350 printer icon 3 To display the printer driver settings from the File menu choose Properties then choose the Details tab The following screen appears ...

Page 71: ...re are two ways to access the specialized print setting tabs Through your application This selects printer settings for the specific job you are sending Choose Print and then choose Properties Through the printer driver dialog box This changes printer settings for all subsequent print jobs until you change the settings again through the printer driver Choose Start Settings Printers select the magi...

Page 72: ...t resolution Set color control options Set graphics options such as rotation and halftone handling Set PostScript Select collated or uncollated output on multiple multi page jobs Set the number of copies Scale your print job to a specific size Check a proof before printing multiple copies or set a password to hold a print job until you are at the printer if an optional hard disk is installed Proof...

Page 73: ...er consumables Settings Tab This tab allows you to Indicate which printer options are installed Selecting installed options makes the related features available in the printer driver Set accounting information About Tab This tab allows you to Restore printer driver default settings Contact MINOLTA QMS Contact www q shop com to order consumables Using Macintosh PPDs Displaying the Printer Options 1...

Page 74: ...s are controlled by the Apple LaserWriter driver or configured within the application you are using In addition to those standard choices the Minolta QMS PPDs also allow you to configure Paper sources Proof and print options Duplexing options Watermarks and overlays Color matching Color options Print quality For detailed information about Macintosh PPDs see the magicolor 2350 Reference Guide on th...

Page 75: ...English Working with Color ...

Page 76: ...onitor colors are translated into printed colors and tells you how to download specialized color profiles if you need them Printer Resolutions Your printer offers a choice of three print resolutions depending on which driver you select Selecting a Resolution Select the print resolution from your application s print dialog box or from the printer driver The best option depends on what you re printi...

Page 77: ...n internal check of its color output and automatically readjusts itself to optimum settings that account for the age of toner cartridges and changes to the printer s environment such as increases or decreases in humidity or temperature This cycle checks both the 100 saturated colors and the half toned colors The length of the eAIDC cycle depends on several factors A 170 second eAIDC cycle is perfo...

Page 78: ...raphics Color Options When your print jobs are more complicated Color Options is the best choice Color Options lets you apply one color matching standard to graphics and another to images The first step in managing color is a choice between color rendering dictionaries and color profiles Often your application will tell you which of these two options to choose Color Rendering Dictionaries Color re...

Page 79: ...ch the job was created Choices are Apple RGB This setting is widely used because it has been the default setting for Adobe Illustrator and Photoshop Its range of colors is similar to sRGB Blue Adjust RGB Provides an alternative blue rendering configuration with more emphasis on cyan than on magenta produces lighter blues Prepress This source profile is also known as Adobe RGB and as SMPTE 240M It ...

Page 80: ...s are included on the Software Utilities CD ROM that came with your printer mc2350s icm for standard quality mc2350h icm for high or enhanced quality The readme files on the CD ROM include directions on how to use and where to load each profile These specialized profiles are useful for work with Microsoft ICM2 for Windows Apple ColorSync CorelDRAW Kodak KCMS Adobe Photoshop and others CMM Test Pag...

Page 81: ...st cases you do not need to make any adjustments to the default color settings to achieve the best results If you have trouble with color however there are several things to check 1 Mechanical problems Print quality problems that are caused by mechanical problems are usually drastic colors that change from page to page colors that are off register colors that aren t anything like you expect Are to...

Page 82: ...l for images so experiment with it to find the best setting for your print job 6 RGB Source This setting which is accessible on the on the Features Color Options or Advanced Color Options Configure tab of the printer driver or in Configuration Color Matching Quality in PageScope Light needs to match the profile for the document being printed Some applications tell the RGB source If your document o...

Page 83: ... data in your file is specified in SWOP CMYK make sure the simulation profile is set to SWOP If you are not trying to simulate SWOP make sure the simulation pro file is set to None or to whichever of the other choices is appropriate for your job 10 Other Color Problems Most other color printing problems arise from color management issues in the application that was used to create the job or from w...

Page 84: ......

Page 85: ...English Working with the Status Monitor ...

Page 86: ...te Recognizing Status Monitor Alerts When the Status Monitor detects a printing problem several actions occur at once depending on your settings First the icon changes from green to yellow orange or red depending on the severity of the printer problem Next the icon flashes if you have set it to flash in the advanced options In addition the Status Monitor sends you an email to alert you to the prob...

Page 87: ...s Monitor When you have completed the actions necessary to correct the printer problem the icon turns green again Select Close from the Status or Consumable menu The Status Monitor window closes but the Status Monitor continues to operate in the background ...

Page 88: ......

Page 89: ...English Replacing Consumables ...

Page 90: ...the Auto Image Density Control AIDC cycle This process is provided to ensure reliable printer operation with optimum output quality Item Message Display This item needs replacing after Comment REPLACE OPC Up to 45 000 continuous monochrome or 11 250 continuous four color pages or 10 000 intermittent one page jobs monochrome or 7 500 intermittent color pages Replaced by user See Replacing the OPC D...

Page 91: ... The standard capacity toner cartridge contains enough toner to print a maximum of 1 500 at normal 5 page coverage simplex letter A4 size plain paper pages of continuous print With heavier coverages the approximate maximum capacities will decrease To determine your average percent coverage print a consumables statistics page Print Menu Statistics How do I know if I need to replace the toner When a...

Page 92: ...er cartridges black yellow magenta and cyan Handle the toner cartridges carefully to avoid spilling toner inside the printer or on yourself The toner is nontoxic If you get toner on your hands wash them in cool water or a neutral detergent If you get toner on your clothes lightly dust them off as much as possible If some toner remains on your clothes use cool not hot water to rinse the toner off W...

Page 93: ... When toner is low or out the printer prompts you to replace the cartridge 1 Check the message window to see which color toner is low or out 2 Select the toner color and size When you replace a cyan yellow or magenta cartridge the message windows asks whether you are installing a standard or high capacity cartridge Although the black cartridge that comes with your printer is standard capacity repl...

Page 94: ...ont of the toner cartridge and then pull the cartridge straight out about 6 152 mm 5 Support the middle of the cartridge with your left hand and then pull out the cartridge WARNING Contact toner_recycle minolta qms com for toner recycling availability or dispose of the used toner cartridge according to your local regulations Do not dispose of it by burning 6 Remove the new toner cartridge from its...

Page 95: ...ently push the new toner cartridge into the printer 10 Close the printer s front door The printer must complete a 305 second calibration cycle after any consumable has been replaced If you open the door before the display reads MAGICOLOR 2350 IDLE the printer stops and repeats the calibration cycle Replacing a Toner Cartridge That Is Not Empty You can choose to replace a toner cartridge that is no...

Page 96: ... QUALITY MENU QUALITY MENU TONER TONER REPLACE REPLACE BLACK REPLACE YELLOW YELLOW STANDARD YELLOW HIGH CAPACITY Use the right and left arrow keys to select Standard or High Capacity whichever matches your cartridge Once the appropriate size is displayed press The printer displays OPEN DOOR AND REMOVE CARTRIDGE You can hear the cartridge carousel rotating inside the printer Wait for the sound to s...

Page 97: ...ze the printer automatically adjusts to a high capacity toner 3 The control panel display reads OPEN DOOR AND REMOVE CARTRIDGE where X represents the toner color Open the door 4 Remove the old cartridge and store it in a plastic bag if you plan to use it again later 5 Replace the cartridge See Replacing a Toner Cartridge on page 90 If you do not replace the cartridge the control panel displays X T...

Page 98: ...bottle upright so the toner does not spill 3 Remove the two blue caps by turning them counterclockwise 4 Secure the two caps onto the two holes by turning them clockwise 5 Dispose of the used waste toner bottle WARNING Dispose of the used waste toner bottle properly according to your local regulations do not dispose of it by burning Installing the New Waste Toner Bottle 1 Remove the new waste tone...

Page 99: ...LOR 2350 IDLE the printer stops and repeats the calibration cycle Replacing the OPC Drum Cartridge When the OPC drum is worn out the message REPLACE OPC DRUM appears Printing can continue even after this message appears however since print quality is reduced the OPC drum cartridge should replaced immediately The OPC drum life is directly related to the number of rotations of the drum Longest drum ...

Page 100: ...e New OPC Drum Cartridge Attention The OPC drum is extremely sensitive to bright light and direct sunlight Always leave it in its protective bag until you are ready to install it Any exposure to light should be avoided or permanent damage could result Any damage resulting from mishandling of the OPC drum will void the drum s warranty Also handle the cartridge carefully by its sides so you don t to...

Page 101: ...um cartridge installation guide into the installation rail 3 Carefully push the OPC drum cartridge in When installing the OPC drum cartridge be sure not to press on the release lever If the lever is pressed during installation the lock is released and the cartridge is not installed correctly Attention The cartridge should slide easily into the printer Don t force it 4 Press on the front handle of ...

Page 102: ...indow reads MAGICOLOR 2350 IDLE the printer stops and repeats the calibration cycle Ordering Consumables Choosing the right consumables for your printer not only increases its reliability and performance but also minimizes the risk of damage For example only MINOLTA QMS toner cartridges are designed to meet the exact specifications of your MINOLTA QMS printer giving maximum performance efficiency ...

Page 103: ...English Maintaining the Printer ...

Page 104: ...is hot When the right door is opened the fuser unit temperature drops gradually one hour wait time Be careful when cleaning the inside or removing paper jams as the fuser unit and other internal parts may become very hot Do not place anything on the top of the printer Use a soft cloth to clean the printer Never spray cleaning solution directly on the printer s surface the spray could penetrate thr...

Page 105: ...he printer or the handles at the bottom of the duplex unit if it is installed Even if an optional media tray is installed be sure to lift the printer as described above Do not grasp the grip of Tray 2 or the cover on its right side otherwise the media tray may be damaged WARNING If you get toner in your eyes wash it out immediately with cool water and consult a doctor Material Safety Data Sheets M...

Page 106: ... cleaning After Use Avoid Control panel As needed A soft dry cloth Sharp or rough implements such as wire or plastic cleaning pads Exhaust duct A cotton swab Any liquid Printer exterior A soft damp cloth mild detergent Sharp or rough implements such as wire or plastic cleaning pads Abrasive or corrosive solutions that contain solvents such as alcohol or benzene Control Panel Exhaust Duct Printer E...

Page 107: ... misfeeds occur frequently or the printout is dirty A damp cloth that has been wrung out well Abrasives or detergents Tray 2 media rollers Tray 1 interior feed rollers Every 30 000 single sided pages every 12 months or as needed whichever comes first A soft dry cloth Liquids abrasives or detergents Laser lens cover Removing the waste toner bottle to clean around it Every 30 000 single sided pages ...

Page 108: ...open the paper feed roller inside the right door can also be cleaned While press ing the paper guide down with one hand clean the paper feed roller by wiping it with a soft dry cloth 4 Close the media guide 5 Close the right cover 6 Load the media into the tray again Duplex Option Feed Rollers 1 Turn off and unplug the printer and disconnect the interface cable 2 Open the cover of the duplex optio...

Page 109: ...in disconnect device Tray 2 Optional Lower Feeder Unit Media Rollers 1 Turn off and unplug the printer and disconnect the interface cable 2 Remove paper from Tray 2 3 Remove the brackets two at the front and one at the back used to attach the lower feeder unit to the printer Opening the front door and removing the waste toner bottle first will permit a clearer view of these brackets WARNING Your p...

Page 110: ...the lower feeder unit 5 Lift the printer off of the lower feeder unit The printer must be lifted by two people grasping the handles 6 Wipe the paper feed rollers with a soft damp cloth 7 Wipe the paper feed rollers inside the right door with a soft damp cloth ...

Page 111: ...n close the right door Reinstall the waste toner bottle if you removed it and close the front door if you opened it 10 Slide the tray back in 11 Plug in the printer reconnect the interface cable and turn the printer on In compliance with UL guidelines The appliance inlet is considered to be the main disconnect device Printer Interior and Laser Lens Cover 1 Open the front door ...

Page 112: ...the waste toner bottle vertically plug the two openings with the caps Place the removed waste toner bottle with the openings facing up on a stable surface not the printer 4 Pull out the laser lens cover The laser lens cover cannot be removed Do not pull it with too much force 5 Wipe the surface of the laser lens cover with a soft dry cloth 6 Reinsert the laser lens cover ...

Page 113: ...rtically and then remove the two caps from the openings Mount the removed caps onto the cap holders and then turn the caps clockwise to secure them 9 Insert the bottom of the waste toner bottle into its compartment in the printer and then install the bottle 10 Wipe the inside of the front door with a soft dry cloth 11 Close the front door ...

Page 114: ......

Page 115: ...English Troubleshooting ...

Page 116: ...up page that prints automatically when you turn on the printer If you don t want a startup page to print each time you turn on the printer you can turn it off in the System Default Startup Options Start Page menu Using PageScope Light On a configuration page printed through the printer menu Press Key Until Display Reads MAGICOLOR 2350 IDLE MAGICOLOR 2350 PRINT MENU PRINT MENU MENU MAP PRINT MENU C...

Page 117: ...oved from the output tray immediately after printing to avoid static buildup You load the media for single sided pages printing side up in Tray 1 or 2 Many manufacturers place an arrow on the end of the wrapper to indicate the printing side Also make sure that the media is not Folded wrinkled or excessively curled Double feeding Unless you are using transparencies remove the media and fan the shee...

Page 118: ...ay The multipurpose tray is located at the left of the printer The media is picked up from Tray 1 passed through the registration rollers between the OPC drum and the transfer roller through the fuser unit and delivered via the media exit unit to the output tray on top of the printer Tray 2 Optional Lower Feeder Unit with 500 Sheet Media Tray The media tray is located at the bottom front of the pr...

Page 119: ... moved to the output tray briefly pulled back into the duplex option where the media undergoes a change in direction cycled through the OPC transfer and fuser units again and delivered via the media exit unit to the output tray which is the top of the printer Since several sheets cycle through the printer duplex unit at the same time recovering from a media jam may require the removal of more than...

Page 120: ...nside the printer Unfused toner can dirty your hands clothes or anything else it gets on If you accidentally get toner on your clothes lightly dust them off as much as possible If some toner remains on your clothes use cool not hot water to rinse the toner off provided your clothing is washable If toner gets on your skin wash it off with water or a neutral detergent WARNING If you get toner in you...

Page 121: ...ses static in them 4 Reinsert the media printing face up Make sure the media is lying flat and doesn t exceed the media limit mark Check to see if the media width guides are correct 5 Open the right side door then close it After the jam is cleared opening and closing the door removes the media jam message Tray 2 Optional Lower Feeder Unit Media Tray 1 Slide Tray 2 open and remove the media from it...

Page 122: ...e tension on the jammed media Do not reinsert media that has jammed 4 Fan the removed media to prevent static buildup and even up the front edges 5 Reinsert the media printing face up Make sure the media is lying flat is under the media separating tabs and doesn t exceed the media limit mark 6 Slide the tray back into the printer 7 Open the right side door then close it After the jam is cleared op...

Page 123: ...y 2 is installed the lower right door opens at the same time that the right door is opened Attention Do not pull jammed media from the top of the printer through the fuser unit otherwise unfused toner may dirty the fuser rollers If it is difficult to remove the jammed media turn the misfeed clearing dial counterclockwise to feed the media downward ...

Page 124: ...ed media down to remove it 3 Close the inner media guide Fuser Unit Jams WARNING The fuser unit is hot Do not remove a jam in this area until the fuser unit cools 1 Lift up the two fuser unit levers When removing the jammed media be careful not to touch the transfer belt Touching the transfer belt may result in decreased print quality ...

Page 125: ...r the two fuser unit levers Attention Be sure to lower the two fuser unit levers before closing the right door If the levers are not lowered the right door cannot be closed 5 Close the right side door If the optional lower feeder unit is installed close the lower right door Check the release lever to make sure the door is securely closed After the jam is cleared opening and closing the door remove...

Page 126: ... cover If the optional Tray 2 is installed close the lower right door Output Tray Remove jammed media from the output tray by gently pulling it to the left away from the media exit area Sometimes media that jams in the output tray is pulled back into the duplex option even if the job was not duplexed If that happens remove the media from the duplex option following the instructions in Duplex Optio...

Page 127: ...e front edges then reload it The media is moist from humidity Remove the moist media and replace it with new dry media Too much static electricity is present If you are using paper fan it before putting it in the printer If you are using transparancies do not fan them before putting them in the printer Media jam message stays on Right side door needs to be opened and closed again to reset the prin...

Page 128: ...r multipurpose tray Do not duplex thick stock envelopes labels or transparencies For custom sized media see Media Specifications on page 23 to make sure the size you are using can be duplexed Media may still be jammed Recheck the media path inside the duplex unit and make sure that you have removed all of the jammed media Media jammed in exit may be caught in duplexer Sometimes when media jams in ...

Page 129: ...ht rear corners are under the media separating tabs Warped or wrinkled media is loaded in the tray Remove the media smooth it out and reload it If it still jams do not use that media The media is moist from humidity Remove the moist media and replace it with new dry media Thick stock labels envelopes postcards or transparencies are loaded in Tray 2 Special media must be loaded in Tray 1 only The r...

Page 130: ...r more details refer to Media Rollers on page 105 Symptom Cause Solution Printer power is not on The power cord is not correctly plugged into the outlet Turn the power switch off O position then remove the power cord from the outlet and plug it back in Something is wrong with the outlet you are using for the printer Plug another electrical appliance into the outlet and see whether it operates prop...

Page 131: ...ace and secure The printer s doors aren t closed securely Make sure the doors are closed securely Close all doors gently to avoid jarring the printer Make sure the waste toner bottle in installed correctly There is a media jam Check for a media jam Data was sent to the printer but it doesn t print An error message is displayed in the message window Handle according to the message displayed Printin...

Page 132: ...lay file that was created by a non magicolor 2350 driver Print the overlay file using a magicolor 2350 driver from the magicolor 2350 Software Utilities CD ROM Only one copy of a multicopy collated job prints The printer doesn t have a hard disk or there isn t enough space on the hard disk Add a hard disk If a hard disk is already installed clear some unneeded files off of it or add a larger hard ...

Page 133: ...per tab Layout tab or Page Setup tab depending on your operating system choose whether to print duplex documents so they flip as on a clipboard or as in a loose leaf notebook For N up on duplexed pages choose Collate only in the printer driver Do not set collation in the application You hear unusual noises The printer is not level Put the printer on a flat hard level surface not to exceed 1 slant ...

Page 134: ...onds after 200 1 sided pages of a continuous print run Wait approximately 215 seconds when the printer is waking up from ENERGY SAVER and 1 000 or more pages have been printed since the last AIDC cycle Wait approximately 305 seconds after the installation of a new toner cartridge or OPC drum or if you start an AIDC cycle manually using the control panel or PageScope Light You cannot access PageSco...

Page 135: ...from humidity or having water spilled on the paper supply Remove the moist media and replace it with new dry media The transfer roller or fuser unit may be defective Check them for damage If necessary contact Technical Support with the error information Refer to the Service Support Guide or www minolta qms com for support telephone numbers Unsupported media is being used Use MINOLTA QMS approved m...

Page 136: ...dity for paper storage Remove the moist media and replace it with new dry media The power source does not match the printer specifications Use a power source with the proper specifications Several sheets are being feed at the same time Remove the media from the tray and check for static electricity Fan plain paper or other media but not transparencies and replace it in the tray Media is not set pr...

Page 137: ...ectly When printing thick stock envelopes labels and transparencies specify the appropriate media type in the printer driver and at the control panel Image is too dark One or more of the toner cartridges is defective Remove the toner cartridge Quality Toner Replace and check for damage If necessary replace it The OPC drum cartridge is damaged Remove the OPC drum cartridge and check for damage If i...

Page 138: ...er selecting your country choose Support Drivers select your printer and then choose Media Recommendations One or more of the toner cartridges is defective Remove the toner cartridge Quality Toner Replace and check for damage If necessary replace it The OPC drum cartridge is damaged Remove the OPC drum cartridge and check for damage If necessary replace the OPC drum cartridge and waste toner bottl...

Page 139: ...date information can be found at www minolta qms com The media path is dirty with toner Print several blank sheets and the excess toner should disappear One or more of the toner cartridges is defective Remove the toner cartridge Quality Toner Replace and check for damage If necessary replace it The OPC drum cartridge is defective Remove the OPC drum cartridge and check for damage If necessary repl...

Page 140: ...ets and the excess toner should disappear One or more of the toner cartridges are defective Remove the toner cartridge Quality Toner Replace and check for damage If necessary replace it The OPC drum surface is scratched or damaged Remove the OPC drum cartridge and check the green photosensitive surface for scratches If necessary replace the OPC drum cartridge and waste toner bottle Colors look dra...

Page 141: ...a is moist from humidity Remove the moist media and replace it with new dry media The color reproduction or color density is poor The paper image transfer is defective Check the OPC drum cartridge If necessary replace the drum cartridge The Auto Image Density Control AIDC detection sensor is dirty Clean the laser lens cover See Printer Interior and Laser Lens Cover on page 109 The AIDC sensor is c...

Page 142: ...atically pauses to do an Auto Image Density Control AIDC cycle The cycle lasts 170 seconds after a 200 page print run and 215 or 305 seconds in other circumstances This process ensures reliable printer operation with optimum output quality No action needed CANCELLING JOB The job is being cancelled COPYING OF The printer is printing a job in collation copy mode ENERGY SAVER The printer is in energy...

Page 143: ...the system firmware image WARMING UP The printer is warming up This message means do this AIDC ERROR AIDC sensor error Open and close the front cover to clean the AIDC parts CANNOT ROTATE CARTRIDGE The toner cartridge carousel cannot turn Try again or continue printing without changing the cartridge if Quality Toner Action Low is set to Continue DISK ACCESS ERROR FILE TYPE The hard disk is full or...

Page 144: ...n the problem doesn t match any other specific error Try the download process again EMAIL NOTIFY ERROR JOB END Failure to send email because the server is down there is a configuration or network connection error or the email address is wrong No action needed FIRMWARE ERROR INVALID IMAGE The download image was the wrong version or could not be decompressed Begin the download process again FIRMWARE...

Page 145: ...m PAPER JAM TRANSFER Media has jammed in the transfer area Locate and remove the jam PAPER JAM TRAY 1 Media has jammed while being pulled from the multipurpose tray Locate and remove the jam PAPER JAM TRAY 2 Media has jammed while being pulled from the optional lower feeder unit Locate and remove the jam PAPER MISMATCH The paper size set with the printer driver is different from the size of paper ...

Page 146: ...PTY The X specified color toner cartridge is empty Install X color toner cartridge press the right arrow to enter the toner replacement sequence X EMPTY REPLACE The X specified color toner cartridge is empty Install X color toner cartridge press the right arrow to enter the toner replacement sequence X LOW The X specified color toner cartridge is low Make sure you have X color toner on hand or pre...

Page 147: ...contact information This service message means do this SERVICE CALL 0B XFER FAN The transfer fan is malfunctioning Contact your vendor with the error information If you cannot get service from your vendor see the Service Support Guide or www minolta qms com for support contact information SERVICE CALL 0C PWR SUPPLY FAN The power supply fan is malfunctioning SERVICE CALL 0E SUCTION FAN The suction ...

Page 148: ...upport contact information SERVICE CALL 10 LASER UNIT The polygon motor requires service SERVICE CALL 12 LASER UNIT The laser unit requires service SERVICE CALL 14 XFER ROLLER The transfer roller requires service SERVICE CALL 15 XFER BELT The transfer belt requires service SERVICE CALL 16 XFER BELT SERVICE CALL 17 TONER RACK The toner carousel requires service SERVICE CALL 18 FUSER UNIT The fuser ...

Page 149: ...English Installing Accessories ...

Page 150: ...lso supported Check www minolta qms com for information about additional accessories Attention Installing accessories always requires that the printer and accessories are turned off and unplugged during installation Dual In Line Memory Modules DIMMs 64 128 or 256 MB PC 100 or PC 133 Compliant SDRAM DIMM up to a maximum of 384 MB Duplex Option Automatic duplexing Lower Feeder Unit 500 sheet media t...

Page 151: ... around after grounding yourself Dual In Line Memory Module DIMM Dual in line memory modules or DIMMs are compact circuit boards with surface mount memory chips Your printer comes with 128 MB SDRAM printer memory However you can upgrade to a maximum of 384 MB of RAM through the installation of an additional DIMM Additional memory must be 64 128 or 256 MB PC 100 or PC 133 Compliant SDRAM DIMM You w...

Page 152: ...x Duplex Media Size Standard 600 x 600 dpi PCL Enhanced 1200 x 1200 dpi PostScript High 600 x 600 with contone Standard 600 x 600 dpi PCL Enhanced 1200 x 1200 dpi PostScript High 600 x 600 with contone Monochrome Letter A4 128 MB 128 MB 128 MB 128 MB 128 MB 128 MB Legal 128 MB 128 MB 128 MB 128 MB 128 MB 128 MB Color Letter A4 128 MB 128 MB 128 MB 128 MB 192 MB 192 MB Legal 128 MB 192 MB 192 MB 12...

Page 153: ... on the top left and bottom of the panel but do not remove them from the printer 3 Remove the two screws shown in the illustration Slide the panel slightly to the right and lift it off the printer 4 If there is no DIMM installed in your printer skip to Step 5 If there is a DIMM installed removed it a Using both thumbs pull the latches one on each side of the DIMM connector outward b Lift the DIMM ...

Page 154: ...r panel of the printer Align the panel and tighten the nine screws that you loosened in Step 2 Then replace the two screws removed in Step 3 7 Reconnect all interface cables 8 Reconnect the power cord and turn on the printer In compliance with UL guidelines The appliance inlet is considered to be the main disconnect device 9 Print a configuration page from the printer controller Print Menu Configu...

Page 155: ... Basic Functionality on page 150 Kit Contents Duplex option Two thumbscrews Installing the Duplex Option 1 Turn off the printer and unplug the power cord and interface cable 2 Remove the cover from the right side of the printer Use a Phillips screwdriver to remove the two screws securing the right cover Keep the removed cover and screws in a safe place for future use ...

Page 156: ... bottom of the duplex option onto the notches on the right side of the printer b Push the duplex option towards the printer until it clicks on top c While still supporting the duplex unit carefully open the right side door and check that the tabs on the duplex option are correctly hooked onto the printer Attention If the duplex option is released before it is secured with the screws it may fall an...

Page 157: ... the support wire for the duplex option to the printer a Pull the right side door release lever and open the right side door If you have a lower feeder unit attached you will first need to open the lower right side door b Pull the tab for the support wire on the right side of the duplex option and then hook the wire onto the hook of the printer c Close the right side door 7 Reconnect interface cab...

Page 158: ...e to verify the duplex option installation 10 On the Settings tab of your printer driver move the Optional Duplexer to the Installed Features area See Chapter 4 Optional Lower Feeder Unit and Tray 2 The optional lower feeder unit fits under the printer and increases your printer s media feed capacity by 500 letter A4 sheets through Tray 2 Kit Contents Lower feeder unit with a media tray 500 sheet ...

Page 159: ... printer and unplug the power cord and interface cable 2 Remove the media support from Tray 1 Lift the support slightly and snap it gently out of the printer 3 Remove the lower feeder unit from the shipping carton and place it on a table or flat surface near the printer 4 Remove any tape and packing material from the lower feeder unit We strongly suggest that you save the packing materials in case...

Page 160: ...bs 28 kg fully assembled Be sure to have help when lifting and moving it 7 Align the positioning pins on the lower feeder unit with the holes in the bottom of the printer to stack them correctly If the left and back sides of the printer and the lower feeder unit are aligned the positioning pins will correctly fit into place 8 Attach the rear bracket a Remove the screw on the back of the printer b ...

Page 161: ... feeder unit to secure the brackets 10 Close the right side doors Attention If the lower feeder unit is installed the right side door of the printer opens at the same time that the right door of the lower feeder unit is opened Be sure to close the right door of the lower feeder unit when closing the right side door of the printer 11 Slide the tray back into the printer 12 Reattach the media suppor...

Page 162: ... Your printer can use an optional internal IDE hard disk to enable features including proof and hold secure printing collation MOPY PDF direct printing font storage and other tasks You have a choice of two internal hard disk options You can choose a kit that contains a 2 5 inch 6 GB or larger hard disk the daughterboard time of day clock and appropriate connectors or a kit with just the daughterbo...

Page 163: ...u must now attach the hard disk to the daughter board 5 Attach the ribbon cable to the hard disk aligning Pin 1 on the cable to pin 1 on the hard disk 6 With the cable connected set the hard disk flat on the daughterboard Then using a screwdriver insert the four screws that came with the kit Be careful not to overtighten the screws 7 Align the daughterboard over its con nector matching Pin 1 on th...

Page 164: ...ble 10 Reconnect the power cord and turn on the printer In compliance with UL guidelines The appliance inlet is consid ered to be the main disconnect device 11 On the Settings tab of your printer driver move the Optional Hard Disk to the Installed Features area See Chapter 4 ...

Page 165: ...English Repacking the Printer ...

Page 166: ...tant location follow the instructions for repacking the printer See Repacking the Printer on page 165 4 Relocate the printer WARNING Your printer weighs approximately 62 lbs 28 kg with consumables installed Be sure to have help when lifting and moving it 5 Unpack and set up the printer in its new location Use the unpacking and setup instructions in the Installation Guide 6 Reconnect the power cord...

Page 167: ...eturning the printer you must also request a MINOLTA QMS 2300 Series Repacking Kit 2600733 100 These supplies must be replaced prior to shipping the printer If you need replacement packaging in the Americas call MINOLTA QMS Spares at 251 633 4300 extension 2530 and request the kit s above For locations outside the Americas refer to www minolta qms com If you have been instructed to return the prin...

Page 168: ...cking Kit 2600733 100 Prepare the Printer for Shipment A Turn off the printer unplug the power cord and remove the interface cables page 166 B Remove the media and the tray 1 media support page 167 C Remove the duplex option and lower feeder unit if attached and repack them separately page 167 D Remove the waste toner bottle plug the openings and dispose of it according to your local regulations p...

Page 169: ...y direct sunlight excess heat above 95 F 35 C and dust 2 Lift the media support from the three holes in Tray 1 and remove the media support C Remove the Options if Attached Duplex Option If you don t have a duplex option installed skip to the next section 1 If you have a lower feeder unit attached you first need to open the lower right side door 2 Pull the right side door release lever and open th...

Page 170: ...y from the printer 7 Install the original right side cover that came with the printer with two screws 8 Repack the duplex option in its original shipping carton for storage or shipment If you re returning the printer for service you don t need to return the duplex option unless the problem is with the duplex option Lower Feeder Unit If you don t have a lower feeder unit installed skip to the next ...

Page 171: ...lp of another person lift the printer by its carrying grips and place it on a flat surface WARNING Your printer weighs approximately 62 lbs 28 kg Be sure to have help when lifting and moving it 5 Repack the lower feeder unit in its original shipping carton for storage or shipment If you re returning the printer for service you don t need to return the lower feeder unit unless instructed to do so ...

Page 172: ...toner does not spill 3 Place the removed waste toner bottle with the openings facing up on a stable surface not the printer 4 Remove the two caps by turning them counterclockwise 5 Secure the two caps onto the two openings by turning them clockwise 6 Dispose of the used waste toner bottle WARNING Dispose of the used waste toner bottle properly according to your local regulations do not dispose of ...

Page 173: ...ting from mishandling of the OPC drum will void the warranty of the OPC drum Also handle the cartridge carefully by its sides so you don t touch the surface the green part of the drum The drum is also extremely sensitive to hand oils and scratches both of which reduce print quality 3 Support the bottom of the drum with your hand then carefully pull the cartridge toward you and remove it 4 Place th...

Page 174: ...s top 11 o clock position loosen the two thumbscrews 2 Grasp the transfer belt and pull it straight out and then lift it up 3 Place the transfer belt and thumbscrews in the protective bag supplied in the repacking kit MINOLTA QMS 2300 Series Repacking Kit 2600733 100 4 Replace the packaging and tape then close the front door ...

Page 175: ...Repacking the Printer 173 English G Repack the Printer for Shipment Use your own original packaging or order MINOLTA QMS 2350 Replacement Packaging Kit 2600723 200 1 Replace the tape and packaging ...

Page 176: ...t ship these items if you re returning the printer for service 6 Securely tape the top flaps of the shipping carton closed 7 Ship the printer If you return the printer for service in the Americas be sure to write the RMA Return Merchandise Authorization number you received from your customer support representative on the outside of the carton before shipping the printer H Repack the OPC Drum and T...

Page 177: ...he printer once received A Unpack the printer carton Refer to the magicolor 2350 Installation and User s Guides B Reinstall the transfer belt unit See Reinstalling a Transfer Belt Unit on page 176 C Install the OPC drum and return the transfer belt release lever to its correct position 7 o clock Refer to the magicolor 2350 Installation and User s Guides The printer must complete a 150 second calib...

Page 178: ...nsfer Belt Unit 1 With the front door open remove the transfer belt unit from its protective bag and reinsert it 2 Tighten the two thumbscrews 3 Rotate the transfer belt release lever counterclockwise to its correct 7 o clock position 4 Close the front door ...

Page 179: ...English Technical Specifications ...

Page 180: ...rating the printer replacing supplies and removing media jams Allow enough space around the printer to provide adequate ventilation and easy servicing For best output quality and longest consumables life install the printer on a hard flat level within 1 slant surface Top View 19 7 500 mm 27 6 700 mm 11 8 300 mm 5 9 150 mm ...

Page 181: ...nter with Accessories Front View If you have added optional media feed unit the printer s height will increase by approximately 5 inches 125 5 mm 16 7 424 mm 23 2 590 mm 13 4 340 mm 27 8 705 mm 21 5 546 mm 28 0 712 mm 27 8 705 mm 14 1 357 mm ...

Page 182: ...emperature or humidity changes wind and dust Open flames items that burn easily Close to an easily accessible grounded power supply on an exclusively dedicated power outlet that meets printer specifications Near your computer At the length 6 5 2 m or less for an IEEE 1284 bidirectional parallel connection A connection to the same electrical circuit as high current machines Noise generating equipme...

Page 183: ...ed or distilled water Impurities in the water may be released into the air where they can accumulate inside the printer and cause degraded printer output Attention For products installed outside North America do not connect the groundwire to gas or water pipes or grounding for telephones Interface Panel Parallel Port Use a Centronics IEEE 1284 bidirectional parallel cable when connecting the paral...

Page 184: ...ain disconnect device Input Power North America 120 VAC 50 60 Hz 3 Europe 220 240 VAC 50 60 Hz 3 Latin America 115 120 VAC 50 60 Hz 3 220 240 VAC 50 60 Hz 3 Notes Amperage capacity at least 1 2 times that used by the printer Voltage Fluctuation Rate and Rated Line Voltage North America 120 VAC 10 Europe 220 240 VAC 10 Latin America 120 VAC 10 220 240 VAC 10 Notes 10 of the rated line voltage for p...

Page 185: ...ion is compliant with US Environmental Protection Agency EPA ENERGY STAR regulations After a user configurable period of inactivity the printer changes to a low power state the engine remains on but the fuser unit turns off When a print job is received the printer returns to normal power ...

Page 186: ... per month 1 000 average prints and up to 35 000 maximum prints per month Notes The duty cycle is affected by the media type and percent coverage Continued usage at this rate will reduce the life of the printer Page size Monochrome ppm 4 color ppm Draft Mode Other Mode A4 or smaller 17 16 4 Letter 18 Legal Folio 8 2 Transparency Film Letter A4 2 5 1 6 Label Thick Letter A4 3 3 2 0 Notes Refer to P...

Page 187: ...Type Dry single component Packaging User replaceable toner cartridges Warm up time Maximum 100 V 120 V 220 to 240 V 180 seconds Input sources Standard 200 sheet multipurpose tray Optional 500 sheet media feed unit Output 200 sheet Letter A4 output tray on top of printer Media sizes and weights See Media Types on page 24 Media type Cut sheet Notes The maximum media weight supported for duplex print...

Page 188: ...ype PC 100 or PC 133 Compliant SDRAM DIMMs Base system RAM 128 MB Total RAM Upgradable to 384 MB Optional RAM 128 and 256 MB DIMMs For information about DIMMs recommended for your printer see the magicolor 2350 Answer Base through the Internet at www minolta qms com support or contact Technical Support Optional Hard Disk Type IDE Disk Drive Type PIO Mode 4 compatible Size 6 GB or larger System sof...

Page 189: ...tional 220 240 volts 10 at 50 Hz 3 Hz Phase Single Power consumption Mode Average Maximum Black monochrome printing Color printing Standby Power saver 600 W or less 450 W or less 250 W or less 30 W or less 1100 W or less Certification ENERGY STAR compliant Mode Maximum Operation 120 V Operation 220 240 V Rush Current 11 0A 7 0 A 50 A or less 0 Peak ...

Page 190: ...ion Storage 30 85 RH noncondensing Humidity Gradient 20 per hour or less Temperature range Operating 50 95 F 10 35 C Transportation Storage 32 95 F 0 35 C Temperature Gradient 50 F 10 C per hour or less Altitude Operating 0 8 202 ft 0 2 500 m Limit of Low Pressure 74 1 kPa Transportation Storage Air pressure 74 0 101 3 kPa Inclination Operating 1 or less slant at any point around the machine 80 60...

Page 191: ...Main Body with Lower Feeder Unit Main Body with Lower Feeder Unit and Duplex Option Dimensions W 14 02 in 356 mm H 15 43 in 392 mm D 19 69 in 500 mm W 14 17 in 360 mm H 20 20 in 513 mm D 19 69 in 500 mm W 15 98 in 406 mm H 20 20 in 513 mm D 19 69 in 500 mm Weight Main Body including consumables excluding media 62 39 lbs 28 3 kg Lower feeder unit Duplex option 11 24 lbs 5 1 kg 3 97 lbs 1 8 kg ...

Page 192: ...cluding continuous optimal consumable life or intermittent for example one page jobs printing ambient temperature and humidity Use of consumables not manufactured by MINOLTA QMS or use of nonsupported print media may cause damage to your printer and will void your warranty If MINOLTA QMS printer failure or damage is found to be directly attributable to the use of non MINOLTA QMS consumables and or...

Page 193: ... page jobs monochrome or 6 250 continuous or intermittent color pages based on the standard mode with 5 toner coverage of letter A4 media Consumable This item needs replacing by user after OPC Drum Cartridge Up to 15 000 continuous monochrome or 7 500 continuous color pages or 5 000 intermittent one page jobs monochrome or 4 100 intermittent color pages Toner Cartridge pages per cartridge at 5 cov...

Page 194: ...norme NMB 003 du Canada This devise must be used with shielded interface cables The use of non shielded cable is likely to result in interference with radio communications and is prohibited under ICES 003 cTick Mark ACA Australia AS NZS 3548 Class B ITE Radio Communications Act of 1992 Electromagnetic Emissions EMI China GB 9254 FCC USA Title 47 CFR Ch 1 Part 15 Subpart B Industry Canada Canada IC...

Page 195: ...terference at his own expense If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into...

Page 196: ...fety This printer is a page printer which operates by means of a laser There is no possibility of danger from the laser provided the printer is operated according to the instructions in this manual Since radiation emitted by the laser is completely confined within protective housings and external covers the laser beam cannot escape from the machine during any phase of user operation This printer i...

Page 197: ... Users CDRH Regulations This printer is certified as a Class I laser product under the Regulation Performance Standard according to the Food Drug and Cosmetic Act of 1990 Compliance is mandatory for laser products marketed in the United States and is reported to the Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration FDA of the Department of Health and Human Ser...

Page 198: ...suusluokan 1 ylittävälle näkymättömälle lasersäteilylle Tämä on puolijohdelaser Laserdiodin suurin teho on 5 mW ja aallonpituus on 770 795 nm VARNING Om apparaten används på annat sätt än i denna bruksanvisning specificerats kan användaren utsättas för osynlig laserstrålning som överskrider gränsen för laserklass 1 Det här är en halvledarlaser Den maximala effekten för laserdioden är 5 mW och vågl...

Page 199: ... parts of the contents of this section may not correspond with the purchased product Warning and Precaution Symbols Meaning of Symbols Ignoring this warning could cause serious injury or even death Ignoring this caution could cause injury or damage to property A triangle indicates a danger against which you should take precaution This symbol warns against burns A diagonal line indicates a prohibit...

Page 200: ...plug the power cord from the power outlet and then call your authorized service representative In principle do not use an extension cord Use of an extension cord could cause a fire or electrical shock Contact your authorized service representative if an extension cord is required Do not place a flower vase or other container that contains water or metal clips or other small metallic objects on thi...

Page 201: ...nction The inside of this product has areas subject to high temperature which may cause burns When checking the inside of the unit for malfunctions such as a paper misfeed do not touch the locations around the fuser unit etc which are indicated by a Caution High Temperature warning label Do not place any objects around the power plug as the power plug may be difficult to pull out when an emergency...

Page 202: ...his can result in dam age to that cord The result could be a fire or improper functioning of the unit in question Removed from the socket if the machine will not be in use for an extended period of time Use only extension cords that are designed for at least the maximum power rating of the machine Extension cords with lower ratings can result in the unit overheating and can even lead to a fire DO ...

Page 203: ...jects on the machine Magnetic objects near the machine Coffee cups drinks bottles or other containers with liquids in them on the machine If liquid enters the machine the result could be an electric shock or a fire If liquid does get into the machine switch it off immediately disconnect the power cord Paper clips staples or other small metal objects into openings on the machine The result could be...

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Page 205: ...el key 47 Cleaning the printer 104 Color Calibration 88 Color profiles 77 Color rendering dictionaries 76 ICC profiles 77 K Preserve 78 Matching 76 Troubleshooting 79 Configuration Checking 152 Configuration page 114 Using Control Panel 46 Using PageScope Light 46 Using printer drivers 62 Connection Ethernet 181 Parallel 181 USB 181 Consumables Life Expectancy 88 OPC drum 97 Ordering 100 Toner 89 ...

Page 206: ... Envelopes 25 Environmental requirements 188 Error messages 140 Ethernet interface 181 F Forms 42 H Hard disk 160 I Imageable area Margins 31 Installation DIMMs 149 Drivers and Utilities for Macintosh 14 Drivers and Utilities for NDPS 19 Drivers and Utilities for NetWare 19 Drivers and Utilities for UNIX 19 Drivers and Utilities for Windows 12 Duplex option 153 Hard disk 160 Linux 19 Lower Tray 15...

Page 207: ...ading 32 Margins 30 Ordering 43 Path 116 Preventing jams 115 125 Storage 41 Type 25 Parallel interface 181 Path media 116 PCL Drivers 8 Physical specifications 189 PostScript Drivers 8 Printer definitions 8 Power Saving 183 Power requirements 182 Energy Star compliance 183 Specifications 182 Preventing paper jams 115 Print quality All black sheet 134 Black printing 78 Too dark 135 Too light 135 Tr...

Page 208: ...4 Using 84 using 84 Status Monitor 84 Storing the Printer 164 System software Specifications 186 T Temperature requirements 188 Toner 185 Capacity 89 Cartridge Life 89 Cartridges 190 Replacing 89 90 Transparencies Continuous printing 30 Troubleshooting 114 Clearing media jams 118 Duplexing 131 Media jams 127 Miscellaneous Problems 128 Nothing is printed 134 Preventing jams 115 125 Print quality 13...

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MINOLTA-QMS magicolor 2350, User Manual

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