3-4
Workstation 5 Field Service Guide
Workstation 5 Troubleshooting
Operational Troubleshooting
Comments: The BIOS Splash screen remains visible for about 20 - 22
seconds, During this time, the BIOS initalizes hardware and performs a
POST of major system board components. If the POST is successful, the
beeper sounds once and the System BIOS Configuration box appears in
the upper half of the screen. Next, a series of custom pre-boot firmware
applications execute, one of which checks for the presence of the CF
Card and USB Flash Drive. Text messages produced by the pre-boot
firmware appear directly below the configuration box as shown in
Figure 3-1.
Figure 3-1: Workstation 5 Pre-boot Text Messages
The message, ‘NK.BIN not found on CF’ is not an error, but indicates
that a pre-boot firmware application called FlashCE did not find the
NK.BIN file on the compact flash card (as part of an upgrade) and is
continuing with the boot process. See page 3-12 for more information
about how the pre-boot firmware applications interact with the CAL to
perform platform updates and BIOS updates.
3. Does the unit attempt to boot to the Operating System?
o
If YES, and Windows Embedded CE 6.0 is installed, see page 3-8.
o
If YES, and Windows Embedded for Point Of Service is installed, see
page 3-10.
o
If NO - the unit produces a series of beeps, count them or check the
LCD for an error message. See below.
Pre-boot text
messages
