Mercedes-Benz Sprinter Operating Instructions Manual Download

Page: 182 / 354

Mercedes me calls

Making a call via the overhead control panel

Breakdown assistance call button

Cover for

button (SOS button)

Making a breakdown assistance call

Press button

Making an emergency call

Briefly press the cover on

button

open it.

Press and hold

button

for at least one

second.

An emergency call can still be triggered when a

breakdown assistance call is active. This has prior-

ity over all other active calls.

Information about the Mercedes me call using the
breakdown call button

A call has been made to the Mercedes-Benz cus-

tomer center via the overhead control panel or the

multimedia system using the breakdown call but-

ton (

page 180).

You can reach the desired service via the voice
dialog system:

Accident and Breakdown Management

Mercedes-Benz customer center for general

information about the vehicle

You can find information on the following topics:

Activation of Mercedes me connect

Operating the vehicle

Nearest authorized Mercedes-Benz Center

Other products and services from Mercedes-

Benz

Data is transmitted during the connection to the

Mercedes-Benz customer center (

page 181).

Calling the Mercedes-Benz Customer Center using
the multimedia system

Requirements:

Access to a mobile phone network is available.

The contract partner's mobile network cover-

age is available in the respective region.

The vehicle must be switched on so that vehi-

cle data can be transferred automatically.

Multimedia system:

Phone

Call

Mercedes me connect

With your consent, the multimedia system

sends the required vehicle data. The data

transfer is shown in the media display.

Then, you can select a service and be connected

to a contact at the Mercedes-Benz Customer Cen-

ter.

Calling the Mercedes-Benz customer center after
automatic accident or breakdown detection

Requirements:

The vehicle has detected an accident or break-

down situation.

The vehicle is stationary.

The hazard warning light is switched on.

This function is not available in all countries.

The vehicle can detect accident or breakdown sit-

uations under limited conditions.
If an accident or breakdown is detected, the emer-

gency guide shows safety instructions in the multi-

media system display.
After quitting the emergency guide display on the

multimedia system, a prompt appears asking

whether you wish to get support from the

Mercedes-Benz customer center.

Select

Call

After your agreement, or if the Mercedes

me connect service "Accident and Break-

down Management" is active, the vehicle

180 Mercedes me

Summary of Contents for Sprinter

Page 1: ... in the vehicle Here you can find information on operation service work and the warranty for your vehicle in printed form É9075840412 ËÍ 9075840412 Order no T907 0454 13 Part no 907 584 04 12 Edition A 2023 2 Sprinter Operating Instructions Sprinter ...

Page 2: ...762 8267 Mercedes Benz Canada Inc 98 Vanderhoof Avenue Toronto ON M4G 4C9 https www mercedes benz ca Canada only Customer Relations Department 1 800 387 0100 Daimler VANS USA LLC and Mercedes Benz Can ada Inc are Mercedes Benz Group AG enterpri ses Canada only Authorized Sprinter Dealer is defined as an authorized Mercedes Benz Sprinter Dealer Front passenger air bag warning Air bag warning sticke...

Page 3: ...uipment and product description of your vehicle may vary depending on the follow ing factors R Model R Order R National version R Availability Mercedes Benz reserves the right to introduce changes in R Design R Equipment R Technical features Your vehicle may therefore differ in individual cases from that shown in the descriptions and illustrations The following documents are integral parts of the ...

Page 4: ...oors 48 Sliding door 52 Electric sliding door 53 Rear end doors 56 Partition sliding door 58 Electrical step 59 Side window 60 Anti theft prevention 63 Seats and stowage 66 Notes on the correct driver s seat posi tion 66 Notes on grab handles 66 Seats 66 Steering wheel 78 Stowage areas 79 Information about the bottle holder 79 Cup holders 79 Ashtray and cigarette lighter 80 Sockets 81 Wirelessly c...

Page 5: ...ing or tow starting 234 Electrical fuses 238 Vehicle tool kit 239 Hydraulic jack 240 Wheels and tires 242 Information on noise or unusual driving characteristics 242 Notes on regularly inspecting wheels and tires 242 Information on driving with summer tires 242 Information on M S tires 242 Notes on snow chains 243 Tire pressure 244 Loading the vehicle 251 Tire labeling 253 Information on definitio...

Page 6: ...onsible behavior or envi ronmentally responsible disposal Observe environmental notes NOTE Damage to property due to failure to observe notes on material damage Notes on material damage inform you of risks which may lead to your vehicle being damaged Observe notes on material damage These symbols indicate useful instructions or further information that could be helpful to you Instructions page Fur...

Page 7: ......

Page 8: ...ment or tachograph housing CCup holders DClimate control system 99 EMBUX multimedia system dis play 185 FMBUX multimedia system con trol elements 187 G12 V socket 81 H230 V socket IOpens and closes the electric sliding door 53 JHazard warning lights 85 KVehicles with KEYLESS START key slot 110 LUSB port 79 MStart stop button 109 NRight hand switch panel Activates deactivates all wheel drive 126 En...

Page 9: ...5 POpens the hood 212 QLeft hand switch panel Sets the working speed ADR 167 RLight switch Headlamp range adjuster SAdjusts the driver s seat 66 TSeat heating 77 Central locking system 49 UDriver s window lifter 60 At a glance Cockpit 7 ...

Page 10: ...ng brake applied red 323 C and J USA or J Canada Brakes red 323 D Electrical malfunction 329 EElectric power steering malfunc tion Ð 329 FCoolant temperature indicator and coolant too hot 329 G Electric parking brake yellow 323 H6 Restraint system 32 IK High beam 85 JL Low beam 84 KT Standing lights 84 LFuel level indicator and Ë fuel reserve with fuel filler cap location indicator 329 MN Fog ligh...

Page 11: ...f 148 é ATTENTION ASSIST switched off 163 Lane Keeping Assist inac tive 167 _ Highbeam Assist 86 e white Lane Keeping Assist active and ready to issue warnings and e red Lane Keeping Assist issuing a warn ing 165 7 Engine diagnosis 329 8 Preglow and malfunction in preglow system 9Tachometer AF and USA or Canada Parking brake applied red 323 B and J USA or J Canada Brakes red 323 C6 Reserve fuel 32...

Page 12: ...NJ Brakes yellow 323 O ABS malfunction 323 På ESP deactivated 323 10 At a glance Instrument cluster ...

Page 13: ...ior lighting 4p Switches the left hand reading light on off 5 Switches automatic light control on off 6c Switches the front interior lighting on off 7w Switches the rear interior lighting on off 8p Switches the right hand reading light on off 9Ë Switches tow away alarm on off 64 AEyeglasses compartment BG SOS emergency call sys tem CATA indicator lamp At a glance Overhead control panel 11 ...

Page 14: ...ches the left hand reading light on off 3 Switches automatic light control on off 4c Switches the front interior lighting on off 5w Switches the rear interior lighting on off 6p Switches the right hand reading light on off 12 At a glance Overhead control panel ...

Page 15: ...the overhead control panel 1Sun visors 2 Switches automatic light control on off 3c Switches the front interior lighting on off 64 4w Switches the rear interior lighting on off At a glance Overhead control panel 13 ...

Page 16: ...Version 4 of the overhead control panel 1Sun visors 2Switches the interior lighting on off 14 At a glance Overhead control panel ...

Page 17: ...tches the left hand reading light on off 5 Switches automatic light control on off 87 6c Switches the front interior lighting on off 7w Switches the rear interior lighting on off 87 8p Switches the right hand reading light on off 9Switches reading lights in the passenger compartment on off 87 AEyeglasses compartment At a glance Overhead control panel 15 ...

Page 18: ...To unlock lock the central lock ing system 50 3Switching seat heating on off 77 4To adjust the front seats elec tronically 69 5Operating the memory function 71 6Opens the door 49 7To open close the right hand side window 60 8To open close the left hand side window 60 16 At a glance Door control panel ...

Page 19: ...e seat 1Adjusting the outside mirrors 96 2Switching seat heating on off 77 3To unlock lock the central lock ing system 50 4Opens the door 49 5To open close the right hand side window 60 6To open close the left hand side window 60 At a glance Door control panel 17 ...

Page 20: ...icles with rear wheel drive hydraulic jack and tire change tool kit 240 5Hazard warning light system 85 6B pillar driver s side at the level of the door handle QR code for accessing the res cue card 27 7Disconnecting the starter bat tery 232 8Tire pressure table at the base of the driver s seat 9Fuel filler flap with information label on fuel type 132 AFlat tire 228 18 At a glance Emergencies and ...

Page 21: ...Example spare wheel 265 At a glance Emergencies and breakdowns 19 ...

Page 22: ...t the environment and should be followed carefully Mercedes Benz Genuine Parts ENVIRONMENTAL NOTE Environmental damage due to not using recycled recondi tioned components Mercedes Benz AG offers recycled recondi tioned components and parts with the same quality as new parts The same entitlement from the Limited Warranty is valid as for new parts Use recycled reconditioned components and parts from...

Page 23: ...tion about Mercedes Benz Genuine Parts page 20 You can obtain further information at a quali fied specialist workshop WARNING Risk of accident and injury in the event of improper conversions or changes to the vehicle Conversions or changes to the vehicle can pre vent systems or components from functioning properly and or jeopardize the vehicle s operational safety Always have conversions or change...

Page 24: ... Manual and Service Booklet are important documents and should be kept in the vehicle Note on vehicles that are equipped by body manu facturers Always observe the body manufacturer s operating instructions You could otherwise fail to recognize dangers Service and vehicle operation Warranty The Limited Warranty for your vehicle is in accord ance with the warranty terms and conditions in the Service...

Page 25: ...n book let or call the Customer Assistance Center USA at the hotline number 1 877 762 8267 or Cus tomer Service Canada at 1 800 387 0100 Risk of danger due to substances that are hazard ous to health In compliance with Proposition 65 Prop65 the following detachable label has been added to each vehicle sold in California Operating safety WARNING Risk of accident due to mal functions or system failu...

Page 26: ... conditions 1 These devices may not cause harmful interference and 2 These devices must accept any interference received including interference that may cause undesired operation Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Kanada The wireless devices of this vehicle com ply with Industry Canada lic...

Page 27: ...ll situations Any tampering with the engine management in order to increase the engine output will lead to the loss of the New Vehicle Limited Warranty and other warranty entitlements If you sell the vehicle inform the buyer of any alter ations to the vehicle s engine output If you do not inform the buyer this may constitute a punishable offense under national legislation Qualified specialist work...

Page 28: ...ly devel oping vehicle systems completely rule out the interaction of vehicle systems with electronic med ical aids such as cardiac pacemakers In addition there are components built into the vehicle that regardless of the operating status of your vehicle can generate magnetic fields on a par with permanent magnets These fields can be found for example in the area around the multi media and sound s...

Page 29: ...enz Canada Inc If Transport Canada received similar complaints it may open an investigation and if it finds that a safety defect exists in a group of vehicles it may order a recall and remedy campaign However Transport Canada cannot become involved in indi vidual problems between you your dealer or Mercedes Benz Canada Inc To contact Transport Canada you may call the Defect Investigations and Reca...

Page 30: ... speed longitudinal acceleration lateral acceleration number of wheel revolutions or the fastened seat belts display R Ambient conditions suchas temperature rain sensor or distance sensor Generally these are volatile data and will not be stored beyond the period of operation but will only be processed within the vehicle itself Control units forexample vehicle keys often contain data memories Their...

Page 31: ...t the Operator s Manual for the vehicle or the infotainment system This integration allows the use of selected smart phone apps suchas navigation or music player apps There is no additional interaction between the smartphone and the vehicle particularly active access to vehicle data The type of additional data processing is determined by the provider of the app being used Which settings you can ma...

Page 32: ...will assist in understand ing how a vehicle s systems performed The EDR is designed to record data related to vehicle dynam ics and safety systems for a short period of time typically 30 seconds or less The EDR in this vehicle is designed to record such data as R How various systems in your vehicle were oper ating R Whether or not the driver and passenger safety belts were buckled fastened R How f...

Page 33: ...is a registered trademark of Blue tooth SIG Inc R DTS is a registered trademark of DTS Inc R Dolby and MLP are registered trademarks of DOLBY Laboratories R ESP and PRE SAFE are registered trade marks of Mercedes Benz Group AG R HomeLink is a registered trademark of Gen tex Corporation R iPod and iTunes are registered trademarks of Apple Inc R Burmester is a registered trademark of Burmester Audio...

Page 34: ...ry accident situation In particular the seat belt and air bag generally do not protect against objects penetrat ing the vehicle from the outside It is also not pos sible to completely rule out the risk of injury caused by the air bag deploying Limitations of the protection provided by the restraint system WARNING Risk of injury or death due to modifications to the restraint system Vehicle occupant...

Page 35: ...ponents The air bag parts are hot after an air bag has been deployed Do not touch the air bag parts Have a deployed air bag replaced at a qualified specialist workshop as soon as possible For your safety and that of your passengers it is recommended that you have the vehicle towed to a qualified specialist workshop after an accident Take this into account particularly if a Emergency Tensioning Dev...

Page 36: ...ways observe the instructions for loading the vehicle when securing objects luggage or loads page 207 Limitations of the protection provided by the seat belt WARNING Risk of injury or death due to an incorrect seat position The seat belt does not offer the intended level of protection if you have not moved the seat backrest to an almost vertical position In particular you could slip beneath the se...

Page 37: ...racted Fastening and adjusting seat belts If the seat belt is pulled quickly or sharply the seat belt retractor locks The seat belt strap cannot be pulled out any further Always engage seat belt tongue 1 of the seat belt into seat belt buckle 2 of the corre sponding seat To adjust the seat belt height press button 3 on the seat belt outlet and slide the seat belt outlet to the desired position To ...

Page 38: ...tain air bag head R Side impact air bag ribcage and pelvis WARNING Risk of injury or fatal injuries if the front passenger air bag is enabled If the front passenger air bag is enabled a child on the front passenger seat may be struck by the front passenger air bag in the event of an accident NEVER use a rearward facing child restraint system on a seat with an ENA BLED FRONT AIR BAG This can result...

Page 39: ...he accessory manufacturer s installation instruc tions and in particular the notes on suitable places for installation R There are no heavy sharp edged or fragile objects in the pockets of your clothing Store such objects in a suitable place Limitations of the protection provided by air bags WARNING Risk of injury due to modifica tions to the cover of an airbag If you change the cover of an airbag...

Page 40: ...ngly than automatic braking R fully depressing the accelerator pedal with force Safely transporting children in the vehicle Always observe when children are traveling in the vehicle Always observe the safety notes relevant to the situation In doing so you will be able to identify possible risks and avoid dangers when children are traveling in the vehicle page 39 Be diligent Bear in mind that negli...

Page 41: ...ward facing child restraint sys tem It is preferable to transport a baby or a small child in a suitable rearward facing child restraint sys tem In this case the child sits in the opposite direction to the direction of travel and faces back wards Babies and small children have comparatively weak neck muscles in relation to the size and weight of their head The risk of injury to the cervi cal spine ...

Page 42: ...t systems that have been dam aged or involved in an accident Have the securing systems for the child restraint systems checked at a qualified specialist workshop before installing a child restraint system again Avoid direct sunlight WARNING Risk of burns when the child seat is exposed to direct sunlight If the child restraint system is exposed to direct sunlight or heat parts could heat up excessi...

Page 43: ... a child restraint system always observe the manufacturer s installation and operating instructions for the child restraint system used as well as the notes in this Oper ator s Manual Pull the seat belt smoothly from the seat belt outlet Engage the seat belt tongue in the seat belt buckle Activating the special seatbelt retractor Extend the seat belt fully and then allow the inertia reel to retrac...

Page 44: ...imum size setting e g due to possible contact with the roof O Do not put the child restraint system under strain between the roof and the seat surface and or install it facing the wrong direction O Do not put the child restraint system under strain by the head restraint Adjust the head restraints as appropriate 1 ISOFIX mounting brackets Before every journey make sure that the ISOFIX child restrai...

Page 45: ...o that the seat does not touch the child restraint sys tem O When using a forward facing child restraint system in weight category I remove the head restraint from the respective seat if possible After the child restraint system has been removed replace the head restraint immedi ately and adjust all head restraints correctly O The backrest of the forward facing child restraint system must as far a...

Page 46: ...th the roof O The child restraint system must not be put under strain between the roof and the seat cushion and or be installed facing the wrong direction O The child restraint system must not be put under strain by the head restraint Adjust the head restraints as appropriate O Never place objects e g cushions under or behind the child restraint system The seat belt on the co driver side is equipp...

Page 47: ...ock the vehicle The following doors have child safety locks R Sliding doors The child safety locks on the doors secure each door separately The doors can no longer be opened from the inside exception electric sliding door When the vehicle is unlocked the door can be opened from the outside If the electric sliding door is secured only the slid ing door controls in the rear passenger compart ment ar...

Page 48: ...rs R get out and be struck by oncoming traffic R operate vehicle equipment and become trapped for example In addition the children could also set the vehicle in motion by for example R releasing the parking brake R changing the gearbox position R starting the vehicle Never leave children unattended in the vehicle When leaving the vehicle always take the key with you and lock the vehicle Keep the k...

Page 49: ...ime you can also deactivate the function of the SmartKey to reduce the energy consumption of the SmartKey Press and hold the button on the Smart Key While pressing the button immediately press the button on the SmartKey twice in quick succession The indicator light on the SmartKey will light up once briefly and once for a long time Activating the SmartKey function Press any button on the SmartKey ...

Page 50: ...he positive pole marking in the battery compartment and on the battery Insert battery compartment 3 Replace cover 1 so that it engages Slide the mechanical key in completely until it engages page 47 Rectifying problems with the key You can no longer lock or unlock the vehicle Possible causes R The key battery is weak or discharged R There is interference from a powerful radio sig nal source R The ...

Page 51: ...tion for example by R releasing the parking brake R changing the transmission position R starting the vehicle Never leave children unattended in the vehicle When leaving the vehicle always take the SmartKey with you and lock the vehicle Keep the vehicle SmartKey out of reach of children WARNING Risk of fatal injury due to expo sure to extreme heat or cold in the vehicle If persons particularly chi...

Page 52: ...cold in the vehicle If persons particularly children are subjected to prolonged exposure to intense heat or cold there is a risk of severe injury or even death Never leave persons particularly chil dren unattended in the vehicle WARNING Risk of accident and injury due to children left unattended in the vehicle If children are left unsupervised in the vehicle they could in particular R open doors t...

Page 53: ...the button for the locking mechanism from inside first with the driver s door open Then lock the driver s door with the mechanical key To unlock turn the mechanical key counter clockwise to position 1 To lock turn the mechanical key clockwise to position 1 Right hand drive vehicles turn the mechanical key in the opposite direction for each case Using the grab handles when getting into and out of t...

Page 54: ...n the slid ing door to the stop WARNING Risk of becoming trapped due to sliding door opening towards the rear When you open the sliding door the sliding door could hit other people as it moves towards the rear of the vehicle Only open the sliding door when traffic conditions permit To unlock Pull safety pin 3 upwards manually or use the central locking button to unlock the sliding door page 49 Ope...

Page 55: ...ng door is then locked in place The sliding door is operational again after approximately 30 seconds If there has been a malfunction or if the battery has been disconnected you can use the release catch to disconnect the sliding door from the elec tric motor Then you can open or close the door manually page 55 Opening closing the electric sliding door with the button WARNING Risk of becoming trapp...

Page 56: ... automatic operation briefly press but ton 1 or 2 The sliding door stops moving To lock push locking pin 3 downwards man ually or use the central locking button to lock the sliding door page 49 When you stop automatic operation upon opening the door the door closes when you press the button again In unfavorable operating conditions e g frost or ice or if the vehicle is very dirty you can press and...

Page 57: ...anical key 180 clockwise The MAN position is set Open or close the sliding door with the outside or inside door handle Establishing the connection between sliding door and electric motor Insert the mechanical key into opening 1 of disconnect switch 2 in the MAN position Turn the mechanical key 180 counter clock wise The AUTO position is set Adjust the sliding door page 56 If there has been a malfu...

Page 58: ...ge supply interruption If the sliding door is open press button 1 on the center console or sliding door button 3 on the door sill B pillar and hold until the door is closed or Close the sliding door with the door handle page 55 Then briefly press button 1 on the center console or sliding door button 3 on the door sill B pillar once or pull the door handle page 55 to completely open the sliding doo...

Page 59: ...rear end door firmly from out side Close the right rear end door firmly from out side Opening rear end doors with door check more than 90 WARNING Risk of injury due to the rear end door swinging open When you open a rear end door the following can occur R You or another person can be injured R A person may be struck by oncoming traf fic This is particularly the case if you open the rear end door m...

Page 60: ...mage to the rear end doors due to objects obstructing their range of move ment When the rear end doors are opened any objects obstructing the range of movement of the rear end doors can be damaged as well as the vehicle Make sure that there is sufficient clear ance when opening the rear end doors The symbol indicates that the rear end door is unlocked To unlock slide latch 2 to the left The symbol...

Page 61: ... close the sliding door and then open it again so that the step extends completely If the electrical step prevents loading you can block it via object recognition when the sliding door opens The electrical step then remains retracted and a fork lift truck or another lifting vehicle can move closer to the cargo compart ment The Step Not Extended See Operator s Man ual or Sliding Step Not Extended M...

Page 62: ... washers 4 and detach both bars Fold bars 1 into the step s housing Slide the step into its housing When securing the step for the first time you must puncture a foil with the spring cotters On both sides insert spring cotters 1 through the housing s holes and into the step as far as they will go The step has been secured in its housing Side window Opening and closing the side windows WARNING Risk...

Page 63: ...matic operation will start To interrupt automatic operation briefly press or pull button 1 or 2 again If an object blocks a side window during the automatic closing process the side window will open again automatically The automatic reversing function is only an aid and is not a substitute for your attentiveness If automatic operation of the side window does not work there is no automatic reversin...

Page 64: ...ing the side windows The side windows must be readjusted after a mal function or a voltage supply interruption Switch on the power supply page 108 Push both buttons on the power window and hold for approximately one second after the side window has closed Rectifying problems with the side windows A side window cannot be closed and you cannot see the cause Check to see if there are any objects in t...

Page 65: ...ally armed after approximately five seconds in the following situation R after the vehicle has been locked with the SmartKey When the ATA system is armed indicator lamp 1 flashes in the overhead control panel ATA is automatically deactivated in the following situations R After unlocking the vehicle with the SmartKey R After pressing the start stop button with the SmartKey inside the vehicle Arming...

Page 66: ...the tow away alarm when locking your vehicle in the following situations R when loading and or transporting the vehicle on a ferry or car transporter for example R when parking the vehicle on a movable sur face such as a split level garage This will prevent false alarms Interior motion sensor Function If the activated the interior motion sensor detects motion in the vehicle interior a visual and a...

Page 67: ...n sensor is deactivated The interior motion sensor remains deactivated until you lock the vehicle again Deactivate the interior motion sensor when locking your vehicle in the following situations R if there are people or animals remaining inside R if the side windows remain open R when transporting the vehicle on a ferry or car transporter for example This will prevent false alarms Opening and clo...

Page 68: ...ew of the traffic condi tions R Your seat belt sits snugly against your body and passes across the center of your shoulder and across your hips in the pelvic area Notes on grab handles WARNING Risk of injury due to excessive load on the grab handles If you apply your full body weight to the grab handle or pull it abruptly the grab handle may be damaged or come loose from its anchorage This may res...

Page 69: ...d neck area e g in the event of an accident or when braking Always drive with the head restraints installed Before driving off make sure for every vehicle occupant that the center of the head restraint supports the back of the head at about eye level Do not rotate the head restraints of the front and rear seats Otherwise you will not be able to set the height and inclination of the head restraints...

Page 70: ...f you adjust the driver s seat the head restraint the steering wheel or the mirror while the vehicle is in motion R If you fasten your seat belt while the vehi cle is in motion Before starting the vehicle in particular adjust the driver s seat head restraint steering wheel and mirror and fasten your seat belt WARNING Risk of becoming trapped if the seat height is adjusted carelessly If you adjust ...

Page 71: ...d position has been reached To adjust the seat cushion inclination rotate handwheel 4 forwards and backwards until the desired position has been reached To adjust the seat fore and aft position lift lever 5 and slide the seat into the desired position To check for safety ensure that the seat is engaged To adjust the seat suspension take your weight off the seat Using handwheel 6 set the body weigh...

Page 72: ...t system WARNING Risk of injury due to head restraints not being installed or being adjusted incorrectly If head restraints have not been installed or have not been adjusted correctly there is an increased risk of injury in the head and neck area e g in the event of an accident or when braking Always drive with the head restraints installed Before driving off make sure for every vehicle occupant t...

Page 73: ... When the memory function adjusts the seat you and other vehicle occupants particularly children could become trapped During the adjustment process of the memory function make sure that no one has any body parts in the sweep of the seat If somebody becomes trapped immedi ately release the memory function posi tion button The adjustment process is stopped WARNING Risk of entrapment if the mem ory f...

Page 74: ...ering wheel or the mirror while the vehicle is in motion R If you fasten your seat belt while the vehi cle is in motion Before starting the vehicle in particular adjust the driver s seat head restraint steering wheel and mirror and fasten your seat belt You can rotate the driver s and front passenger seats by 50 and 180 The seats engage both in and opposite to the direction of travel as well as at...

Page 75: ...lding seat Remove key 1 from the partition sliding door Press the push button on catch 2 and fold seat cushion 3 up or down Release push button on catch 2 when seat cushion 3 reaches its end position Move seat cushion 3 until it has locked The push button on catch 2 must be completely flush with the seat frame Installing and removing the rear bench seat WARNING Risk of injury due to incorrect inst...

Page 76: ...e with or without a strut The four person rear bench seat is available only with a strut The strut is located on the rear side of the rear bench seat Install the three person rear bench seat with strut only in the third seat row above the rear axle Install the four person rear bench seat only on the last row of seats Vehicles with four rows of seats 1 First row of seats 2 Second row of seats 3 Thi...

Page 77: ...llows Tilt the bench seat forwards without engaging it Pull the bench seat backwards again using release handle 2 Tilt the bench seat slightly backwards and pull it out of the seat shells To remove or store the bench seat place it next to the seat shells and roll it towards the rear doors or Lift the bench seat out from the side to store it It may be necessary for the bench seats in front or behin...

Page 78: ...t the bench seat forwards firmly until the locks on the front legs of the bench seat engage audibly The locks on the front legs of the bench seat will now be locked and the red indicator tabs on the housing of release handle 1 should no longer be visible If the red indicator tabs on the release handle housing are visible the bench seat is not cor rectly engaged If the bench seat is not correctly e...

Page 79: ...nation of the head restraints to the correct position Using the head restraint fore and aft adjustment adjust the head restraint so that it is as close to the back of your head as possible Head restraint example of luxury head restraint on the driver s seat To raise pull the head restraint upwards into the desired position and ensure that it engages Use the head restraint only when it is engaged T...

Page 80: ...ut of the three heating levels after 8 10 and 20 minutes until the seat heating switches off Steering wheel Adjusting the steering wheel WARNING Risk of accident due to adjust ing the vehicle settings while the vehicle is in motion You could lose control of the vehicle in the fol lowing situations in particular R If you adjust the driver s seat the head restraint the steering wheel or the mirror w...

Page 81: ...V socket 4 Storage compartment above windshield sub ject to a maximum load of 5 lb 2 5 kg 5 Co driver side storage compartment subject to a maximum load of 11 lb 5 kg 6 Cup holders page 79 7 Storage compartment in the doors Information about the bottle holder 1 Bottle holder in the front doors example front passenger door Cup holders Overview of cup holders in the center console WARNING Risk of ac...

Page 82: ...older 1 or 2 Fold out the cup holder To close slide the cup holder 1 or 2 back in until it engages Ashtray and cigarette lighter Using ashtrays Place the closed ashtray in a cup holder in the windshield stowage compartments Check that the ashtray is seated securely Do not place the ashtray in the center console cup holders It cannot sit securely here Using the cigarette lighter in the center conso...

Page 83: ...f the connecting cable or the 115 V socket is pulled out of the trim or is damaged or wet you could receive an electric shock Only use dry and damage free connect ing cables When the ignition is switched off ensure that the 115 V socket is dry If the 115 V socket is damaged or gets pulled out of the paneling immediately have the socket checked or replaced at a qualified specialized workshop Never ...

Page 84: ...s in direction Always store objects such that they can not be thrown around in such situations Always make sure that objects do not protrude from storage spaces parcel nets or storage nets Close the lockable storage spaces before starting a journey Stow and secure objects that are heavy hard pointed sharp edged fragile or too large in the cargo compartment Comply with the instructions for loading ...

Page 85: ... Requirements R The mobile phone must be suitable for wireless charging Open the flap of stowage compartment 1 above the media display Place the mobile phone as centrally as possi ble with the display facing upwards on the marked surface of mat 2 When the charging symbol is shown in the mul timedia system the mobile phone is being charged Malfunctions during charging are shown in the media display...

Page 86: ...hts will switch off automatically to enable the next vehicle start Automatic driving lights function WARNING Risk of accident when the low beam is switched off in poor visibility When the light switch is set to Ã the low beam may not be switched on automatically if there is fog snow or other causes of poor visi bility such as spray In such cases turn the light switch to L The automatic driving lig...

Page 87: ...ive it controls the activation and deactivation of the high beam page 86 Headlamp flashing Briefly pull the combination switch in the direc tion of arrow 3 Turn signal light To indicate push the combination switch in the required direction 2 or 4 until it engages When significant steering movements are made the combination switch will automati cally reset itself To indicate briefly tap the combina...

Page 88: ...on or driving ahead of the vehicle At speeds greater than 19 mph 30 km h the system will switch to the following setting R If no other road users are detected high beam will switch on automatically At speeds lower than 16 mph 25 km h or if there is sufficient street lighting the system will switch to the following setting R High beam will automatically switch off System limits Adaptive Highbeam As...

Page 89: ...ng the interior lighting for body manufac turer add on equipment Variants 1 and 2 combined 1 p Switches the front left reading lamp on off 2 Activates deactivates automatic interior lighting control 3 c Switches the front interior lighting on off 4 w Switches the body manufacturer lamps on off 5 p Switches the front right reading lamp on off To switch the front left reading lamp on off press butto...

Page 90: ...matic off mode If automatic interior lighting control 3 is deactivated thereby activating automatic off mode the passenger compartment will be continuously illuminated dimmed When the bus function is activated the modes can be selected via button 5 that switches passenger compartment lighting on off Passenger compart ment lighting will then be deactivated completely When button 5 is pressed again ...

Page 91: ... detector with optical instru ments such as glasses or magnifying glasses Never look directly into the motion detec tor The motion detector is located in the cargo com partment behind the partition in the middle of the roof 1 Position of motion detector If the vehicle is equipped with a motion detector the cargo compartment lamp is also activated via the motion detector If the motion detector dete...

Page 92: ...ins on the glass tube will reduce the service life of the illuminant Do not touch the glass tube with your bare hands If necessary clean the glass tube with alcohol or spirits while it is cold and wipe it down with a lint free cloth R Protect light bulbs from humidity and do not bring them into contact with liquids Always ensure the bulbs are firmly secured If your vehicle is equipped with LED mod...

Page 93: ...sert the socket and turn it clockwise Attach housing cover 2 Turn signal light Turn socket 3 counter clockwise and remove it Gently turn the bulb counter clockwise and take it out of the socket Insert the new bulb into the socket and turn it clockwise Insert socket 3 and turn it clockwise Additional turn signal light Requirements R Additional turn signal light all wheel drive vehi cles bulb type P...

Page 94: ...lb type P 21 W 1 Brake light tail light perimeter light 2 Backing up light 3 Rear fog light Switch off the lighting system Open the rear end door To remove loosen screws 1 and pull out the tail lamp in the direction of the arrow Remove the plug from bulb mount 3 Loosen screws 2 and remove bulb mount 3 from the tail lamp Gently turn the bulb counter clockwise and take it out of the socket Insert th...

Page 95: ... 3 Brake light P 21 W 4 Turn signal lights PY 21 W 5 Backing up light P 21 W 6 Rear fog light driver s side P 21 W 7 License plate lamp R 5 W Replacing the tail lamps on the chassis Requirements R Rear fog lights bulb type P 21 W R License plate lighting bulb type R 5 W R Backing up lights bulb type P 21 W R Turn signal lights bulb type PY 21 W R Clearance lamps bulb type R 5 W R Brake lights bulb...

Page 96: ...ing Insert the new light bulb Insert the lens in the lamp housing until it engages Place the lens with the lamp housing in posi tion and engage it Windshield wipers Switching the windshield wipers on and off 1 î Single wipe wiping with washer fluid 1 g Windshield wipers off 2 Ä Intermittent wiping normal Vehicles with rain sensors automatic wiping normal 3 Å Intermittent wiping frequent Vehicles w...

Page 97: ...ers and vehicle before opening the hood Replacing the wiper blades If the wiper blades are worn out they will no longer wipe the windshield properly Replace the wiper blades twice a year preferably in spring and fall Fold wiper arm 3 away from the windshield Hold wiper arm 3 and turn the wiper blade away from wiper arm 3 in the direction of the arrow as far as it will go Slide catch 2 upwards in t...

Page 98: ...account the different lengths of the wiper blades R Driver s side long wiper blade R Front passenger side short wiper blade Slide catch 2 downwards until it engages Fold the wiper blade back onto the wiper arm Fold wiper arm 3 back onto the windshield Replacing rear window wiper blades Fold wiper arm 3 away from the rear window Press both retaining clips 2 together in the direction of the arrow an...

Page 99: ...an automatic car wash Before setting off switch on the power supply or the vehicle To fold in or out briefly press button 2 To select use button 1 or 3 to select the outside mirror to be adjusted To set use button 4 to set the position of the mirror glass To engage an outside mirror that has been pushed out of position press and hold button 2 You will hear a click and the mirror will audibly engag...

Page 100: ... automatically adjusts the brightness of the dis play to the ambient light Do not cover the light sensors e g with a sticker Press menu button 3 once Press button 4 to reduce the display bright ness or Press button 5 to increase the display bright ness Adjusting the angle of the camera Press menu button 3 twice Press button 4 to move the angle down wards or Press button 5 to move the angle upwards...

Page 101: ...w defroster on off page 104 4 O Switches footwell air distribution on off 5 Switches windshield demisting on off page 103 6 Vehicles with stationary heater or heater boos ter switches the stationary heater or heater booster on off page 106 7 Sets the airflow The indicator lamps on the buttons signal that the function in question has been activated Climate control 99 ...

Page 102: ...ndow defroster switches the rear window defroster on off page 104 7 h Switches air recirculation mode on off page 103 8 Switches windshield demisting on off page 103 9 _ Sets the air distribution page 103 A Switches the A C function on off page 102 B Vehicles with dual zone climate control systems adjusts the rear passenger compart ment climate control heating indicator lamp flashes page 102 The i...

Page 103: ...ms adjusts the rear compartment cli mate control heating indicator lamp flashes page 102 The indicator lamps on the buttons signal that the function in question has been activated Operating climate control systems Switching the climate control system on off To switch on set the airflow to 1 or higher on the front compartment menu To switch off set the airflow to 0 or OFF on the front compartment m...

Page 104: ...ntrol has been switched on Indicator lamp off rear compartment climate control has been switched off Indicator lamp flashes the setting mode of the rear compartment climate control is active Switching the A C function on off Requirements R The climate control system has been switched on page 101 The A C function controls the climate and dries the air inside the vehicle Press the button Switch off ...

Page 105: ... the rear zone Press the 0 button If the rear passenger compartment climate control has been switched off you can switch it on automatically by pressing the 0 but ton Defrosting the windows Windows fogged up on the inside Vehicles with a heating system press the button When windshield defrosting is switched on the temperature and airflow cannot be adjusted Close the front air vents page 104 Vehicl...

Page 106: ...r on If the battery voltage becomes too low while the windshield heater is in operation the wind shield heater will switch off automatically Switching the rear window heater on or off Press the button If the indicator lamp lights up the rear window heater is switched on Operating air vents Adjusting the front compartment air vents WARNING Risk of burns or frostbite due to being too close to the ai...

Page 107: ...side 1 No objects may be placed there Occupants must maintain a sufficient distance due to the warm air flow and air intake Auxiliary heating Notes about auxiliary heating DANGER Risk of fatal injury due to poison ous exhaust gases If the tailpipe is blocked or sufficient ventilation is not possible poisonous exhaust gases such as carbon monoxide may enter the vehicle This is the case in enclosed ...

Page 108: ...e running engine The auxiliary heating is operated directly using the vehicle s fuel For this reason the fuel tank must have been filled above the reserve fuel level so that the auxiliary heating can work The auxiliary heating automati cally adapts its operating mode to the outside tem perature and weather It is therefore possible that the auxiliary heating may switch from ventilation to heating m...

Page 109: ... R Signal transmission between transmitter and receiver is malfunctioning Change your position in relation to the vehicle moving closer if necessary FAIL appears on the remote control display Possible cause R The starter battery is not sufficiently charged Charge the starter battery Possible cause R The fuel tank is not filled up to the reserve level Refuel at the nearest gas station FAIL appears ...

Page 110: ...leave the engine or if present the auxiliary heating running in an enclosed space without sufficient ventilation WARNING Risk of fire due to flammable material in the engine compartment or the exhaust system Flammable materials may ignite Therefore check regularly that there are no flammable materials in the engine compartment or on the exhaust system Requirements R The key is in detection range o...

Page 111: ... the process Never leave animals in the vehicle unat tended Always correctly secure animals while driving e g using a suitable animal car rier Requirements R The key is in detection range of the antenna page 46 and the key battery is not dis charged R In addition the following applies for vehicles with a reduced detection range The key is located in the key holder provided in the driv er s cup hol...

Page 112: ...ore carrying out maintenance or repair work Switch on the hazard warning light system or Unlock the doors or Open a side window or the soft top Starting the vehicle in emergency operation mode WARNING Risk of accident and injury due to children left unattended in the vehicle If children are left unsupervised in the vehicle they could in particular R open doors thereby endangering other persons or ...

Page 113: ...ed brakepads brake discs and tires only provide optimal braking and bonding after several hundred kilometers Until then compensate for the reduced braking effect by applying greater pressure to the brake pedal Driving tips Notes on driving WARNING Risk of accident due to objects in the driver s footwell Objects in the driver s footwell may impede pedal travel or block a depressed pedal This jeopar...

Page 114: ...n the vehicle is stationary For your own safety observe the following points when operating mobile communications equip ment R Observe the legal requirements for the country in which you are driving R While driving only operate mobile communica tions equipment when the traffic conditions permit it You may otherwise be distracted from the traffic conditions cause an accident and injure yourself and...

Page 115: ...e filter Notes on the speed limitation WARNING Risk of injury through exceeding the specified tire load bearing capacity or the permissible speed rating Exceeding the specified tire load rating or the permissible speed rating may lead to tire dam age and to the tires bursting Therefore only use tire types and sizes approved for your vehicle model Observe the tire load rating and speed rating requi...

Page 116: ...jected to a heavy load do not stop the vehicle immediately Drive on for a short while The brakes cool down more quickly in the airflow If the brakes have been used only moderately you should occasionally test their effectiveness To do this brake more firmly from a higher speed while paying attention to the traffic conditions The brakes will grip better as a result Wet road surfaces If you have bee...

Page 117: ... as much as required for the wheels to turn again When driving on wet roads or dirt covered surfa ces road salt or dirt may get into the parking brake This causes corrosion and a reduction of braking force In order to prevent this drive with the parking brake lightly applied from time to time When doing so drive for a distance of approx imately 300 ft at a maximum speed of 13 mph 20 km h The brake...

Page 118: ... intake R Damage to vehicle parts R Malfunctions due to restriction of the mobility intended by the design e g reduced steering movement If there is any damage inform a qualified specialist workshop Information about driving off road WARNING Risk of accident if you do not keep to line of fall on inclines If you drive at an angle or turn on an incline the vehicle could slip sideways tip and rollove...

Page 119: ...he failure of certain major assemblies and systems Adapt your driving style to the off road driving conditions Drive carefully Have any vehicle damage rectified at a qualified specialist workshop as soon as possible When driving on rough cross country terrain do not shift the transmission to neutral and do not disengage the clutch You could lose control when attempting to brake the vehicle with th...

Page 120: ...til braking power has been fully restored After the vehicle has forded at maximum depth several times all oils in the major assemblies front axle differential locking differential manual trans mission automatic transmission and transfer case must be replaced Rules for off road fording R Observe the safety notes and general notes on driving off road R Check the depth and characteristics of the body...

Page 121: ...e warning device WARNING Risk of accidents due to per sons or objects in the area in which you are maneuvering Other road users may not hear or may ignore the warning tone of the backing up warning device There is a risk of an accident Make sure that there are no persons or objects in the maneuvering area during maneuvering If necessary a second person must assist with maneuvering The reverse warn...

Page 122: ...ge 4 Bonus miFrom Start or miFrom Start you have achieved with your driving style compared with a driver with a very sporty driving style The range displayed does not indicate a fixed reduction in consumption Diesel particulate filter Notes on regeneration DANGER Risk of death caused by exhaust gases Combustion engines emit poisonous exhaust gases such as carbon monoxide Inhaling these exhaust gas...

Page 123: ... special equipment and is not installed as standard Starting and canceling regeneration Requirements R All system conditions are fulfilled R The load condition of the diesel particulate fil ter is at least 100 R The vehicle is stationary R The vehicle has been started R If the vehicle has a transmission mounted power take off the latter is deactivated R If the vehicle has a parameterizable special...

Page 124: ...s R the vehicle is stationary for a long time R it is absolutely necessary to disconnect the vehicle from the power supply After switching on the power supply you will need to reset the side windows page 62 and the electric sliding door page 56 Switching the power supply on off Switching off the power supply Battery main switch Note the remaining time before the next service due date page 212 and ...

Page 125: ...gage the transmission position h or k when the vehicle is at a stand still always depress the brake pedal firmly and do not accelerate at the same time You use the DIRECT SELECT lever to switch the transmission position The current transmission position will appear on the display of the instru ment cluster page 175 The shifting characteristics of the automatic trans mission are designed for comfor...

Page 126: ...on Engaging park position P Press button 1 Transmission position display j will be shown on the instrument cluster Park position j is engaged automatically when one of the following conditions is met R You switch the vehicle off with the transmis sion in position h or k R You open the driver s door when the vehicle is stationary or moving at a very low speed and with the transmission in position h...

Page 127: ...shifter 2 The automatic transmission shifts to the next gear up depending on the gear currently engaged This derestricts the shift range at the same time The selected shift range is shown in the instru ment cluster display The automatic transmis sion shifts only as far as the selected gear To derestrict the shift range pull and hold steering wheel paddle shifter 2 or Engage transmission position h...

Page 128: ...e to the transfer case If you tow the vehicle with a raised axle the transfer case can get damaged Such damage is not covered by Mercedes Benz Limited War ranty Never tow the vehicle with a raised axle Only tow the vehicle with all wheels on the ground or fully raised Note the instructions on towing the vehi cle with full contact with the ground for all wheels Engaging disengaging all wheel drive ...

Page 129: ...ing shifting conditions must be met in order to engage or disengage LOW RANGE R All wheel drive is engaged page 126 R The vehicle has been started R The vehicle is stationary R You depress the brake pedal R Vehicles with automatic transmission the selector lever is in position j or i Engaging and disengaging LOW range On vehicles with DSR Downhill Speed Regula tion switch 1 is replaced with the sw...

Page 130: ...hicle load Driving dynamics remain unaffected The height difference between the sides of the vehicle may be up to 0 4 in 1 cm Electronic level control is not engine dependent and is only operational when the vehicle is switched on The electronic level control compres sor works audibly If the compressor works constantly or starts up several times per minute electronic level control is malfunctionin...

Page 131: ...ol for approximately 30 seconds The malfunction that has been detected can be shown using the indicator lamps signaling of malfunction codes Park the vehicle safely and leave it switched on Apply the parking brake To raise or lower the vehicle level press and hold button 4 or 5 until the vehicle level reaches the required height The indicator lamp on button 4 or 5 flashes as long as the vehicle le...

Page 132: ... switched on Apply the parking brake To raise or lower the vehicle level press and hold button 1 or 2 until the vehicle level reaches the required height To lower automatically briefly press the lower section of switch 2 Electronic level control automatically lowers the vehicle to the next lower position R From the highest position to driving level R From driving level to the lowest position By pr...

Page 133: ... control is malfunctioning and the vehicle is leaning you can raise or lower the vehicle by connecting an external compressed air source to one of the emergency valves similarly to tire valve If elec tronic level control is not operational you can drive on carefully to the nearest qualified specialist workshop and have the malfunction remedied Apply the parking brake Vehicles with automatic transm...

Page 134: ...lectrostatic charge Electrostatic charge can ignite fuel vapor Before you open the fuel filler cap or take hold of the pump nozzle touch the met allic vehicle body To avoid creating another electrostatic charge do not get into the vehicle again during the refueling process WARNING Risk of fire from fuel mixture Vehicles with a diesel engine If you mix diesel fuel with gasoline the flash point of t...

Page 135: ... front left hand door when viewed in the direction of travel The position of the fuel filler cap is also shown on the instrument cluster æ The arrow on the filling pump specifies the side of the vehi cle Open fuel filler flap 1 Turn fuel filler cap 2 counter clockwise and remove it Close all vehicle doors to prevent fuel vapors from entering the vehicle interior Completely slide the filler neck of...

Page 136: ... does not come into con tact with your skin eyes or clothing Keep DEF away from children Only fill the DEF tank in well ventilated areas If a person comes into contact with DEF observe the following R If you have ingested DEF drink plenty of water and seek medical attention immedi ately R If DEF has come into contact with your eyes rinse them for 15 minutes also beneath the eyelids R Immediately r...

Page 137: ...hen park the vehicle for a minimum of 30 sec onds so that the level is correctly displayed In extreme winter conditions the time needed to detect the amount topped up may be consid erably longer Park the vehicle in a warm garage to speed up this process Ensure the connection between the refill con tainer and vehicle filler neck does not drip Calling up the DEF level gauge On board computer 4 Servi...

Page 138: ...You can only drive the vehicle at a maximum speed of 5 mph 8 km h Top up quantity With a prompt in the display at least 8 l Without a prompt in the display at least 2 l You can also have the DEF level displayed page 135 Opening the DEF filler cap on filler caps that are not lockable Open the hood Turn DEF filler cap 1 counter clockwise and remove it Opening the DEF filler cap on lockable filler ca...

Page 139: ...er 1 The filling process stops when the DEF tank is completely full DEF refill canister 1 can be removed when it has been only partially emptied Unscrew disposable hose 2 and close DEF and refill canister 1 in reverse order Switch on the vehicle for at least 60 seconds Start the vehicle Avoid storing DEF containers permanently in the vehicle DEF refill bottle Only screw the DEF refill bottle hand ...

Page 140: ...ger pressed down filling stops The bottle can be removed when it has been only partially emptied Let go of DEF refill bottle 1 Turn DEF refill bottle 1 counter clockwise and remove it Screw the protective cap onto DEF refill bottle 1 again Filling procedure with the pump nozzle of a DEF filling pump Insert the pump nozzle into the filler neck and add DEF When doing so do not overfill the DEF tank ...

Page 141: ...or the drive train due to rolling away Always park your vehicle safely and according to legal requirements Always properly secure the vehicle against rolling away WARNING Risk of accident and injury if parking brake is not applied If you park the vehicle with the transmission in park position j and the parking brake is not engaged the vehicle may roll away Engaging park position j is not a fully a...

Page 142: ...l go Pull parking brake lever 1 slightly and press release knob 2 Guide handbrake lever 1 down as far as it will go with release knob 2 pressed The F and USA or Canada indicator lamps in the instrument cluster go out Folding the handbrake lever up or down only in vehicles with a folding handbrake lever Requirements R The handbrake lever is applied To fold down the handbrake lever push the handbrak...

Page 143: ...icle is not switched on the electric parking brake carries out a function test at regular intervals Noises are normal in this process Function of the electric parking brake Vehicles with automatic transmission The electric parking brake is automatically applied when the transmission is in position j In addition at least one of the following conditions must be fulfilled R The vehicle has not been s...

Page 144: ...ase the electric parking brake if the vehicle is switched on with the start stop button Emergency braking In the event of an emergency you can brake the vehicle while it is in motion with the electric park ing brake While driving press the switch of the electric parking brake The vehicle is braked as long as you keep the switch of the electric parking brake depressed The vehicle s brake lights lig...

Page 145: ...grayed out the charge level of the battery is not sufficient for standby mode Driving and driving safety systems Notes on driving systems and your responsibility Your vehicle is equipped with driving systems that assist you while driving parking and maneuvering The driving systems are only aids They are not a substitute for you paying attention to your sur roundings and do not relieve you of your ...

Page 146: ...care while driving If ABS intervenes keep the brake pedal firmly depressed until the braking situation has passed To carry out maximum full stop braking depress the brake pedal with full force Function of BAS Brake Assist System WARNING Risk of an accident caused by a malfunction in BAS Brake Assist System If BAS is malfunctioning the braking distance in an emergency braking situation is increased...

Page 147: ...le the vehicle is running and the engine output may be reduced page 25 Only use wheels with the recommended tire size Only then will ESP function properly ESP can within physical limits monitor and improve driving stability and traction in the follow ing situations R when pulling away on wet or slippery road sur faces R when braking R if you are driving faster than 50 mph 80 km h in strong crosswi...

Page 148: ... logic detect trailer swinging movements ESP trailer stabiliza tion initially brakes individual vehicle wheels in a targeted manner It thus counteracts swinging movements If the swinging movements do not stop the vehicle is braked until the vehicle trailer combination is stabilized If necessary the vehi cle s engine output is limited If your vehicle with trailer vehicle trailer combina tion starts...

Page 149: ...ts of Active Brake Assist The individual subfunctions are available in the fol lowing speed ranges Distance warning function The distance warning function warns you at speeds greater than approximately 4 mph 7 km h if your vehicle is critically close to a vehicle or pedestrian An intermittent warning tone sounds and the distance warning lamp lights up in the instrument cluster Brake immediately or...

Page 150: ...rages R If a loss of tire pressure or a defective tire has been detected and displayed R Full system performance is not yet available for a few seconds after starting the vehicle or after driving off The system may not react correctly in the following situations R In complex traffic situations objects may not always be clearly detected R Pedestrians or vehicles move quickly into the detection rang...

Page 151: ... to maintain the stored speed on uphill gradients The stored speed is resumed when the gradient levels out On long and steep downhill gradients you should change down to a lower gear in good time Take particular note of this when driving a laden vehicle By doing so you will make use of the engine s braking effect This will take some of the strain off the brake system and prevent the brakes from ov...

Page 152: ...ther reduce the risk of accident nor override the laws of physics DSR cannot take road weather and traffic conditions into account DSR is only an aid You are responsi ble especially for a safe distance to the vehicle in front for vehicle speed and for braking in good time DSR supports you when driving downhill DSR maintains a set speed for you on downhill gradi ents by applying the brakes as requi...

Page 153: ...DSR is in standby mode R DSR is inactive You are exceeding a speed of 28 mph 45 km h DSR appears in the status area of the on board computer In addition the DSR Off message appears DSR appears in the status area of the on board computer Setting the speed while driving downhill You can set the speed to between 2 mph 4 km h and depending on the gear range up to 11 mph 18 km h using the brake and acc...

Page 154: ...rect sunlight or highly variable light conditions R The radar sensors may malfunction in parking garages or on roads with steep uphill or down hill gradients R If the radar sensors are dirty or covered R On slick or slippery roads braking or acceler ating can cause the wheels to lose grip and the vehicle to skid R Standing objects are not detected if they were previously not detected as moving R O...

Page 155: ...st DISTRONIC Requirements R The vehicle has been started R The parking brake has been released R ESP is activated and is not intervening R The transmission is in position h R The driver s and front passenger door are closed R The seat occupancy recognition on the driver s seat has detected that the driver has fastened the seat belt R The check of the radar sensor system has been successfully compl...

Page 156: ...reduced by 5 mph 10 km h or Push rocker switch 3 beyond the pressure point and hold it there The stored speed is increased or reduced in 5 mph 10 km h increments Increasing or reducing the specified distance from the vehicle in front To increase the specified distance push rocker switch 2 down Ò To reduce the specified distance push rocker switch 2 up Ñ Information on Hill Start Assist Hill Start ...

Page 157: ...ease the brake pedal If depressing the brake pedal the first time does not activate the HOLD function wait briefly and then try again Deactivating the HOLD function Vehicles with automatic transmission depress the accelerator pedal when the automatic transmission is in position h or k Depress the brake pedal again with sufficient pressure until the ë display in the instru ment cluster display goes...

Page 158: ...our vehicle and a trailer Deactivating activating Parking Assist PARKTRONIC NOTE Risk of an accident from objects at close range Parking Assist PARKTRONIC may not detect certain objects at close range When parking or maneuvering the vehi cle pay particular attention to any objects which are above or below the sensors e g flower pots or drawbars The vehicle or other objects could other wise be dama...

Page 159: ...ollowing views R Normal view R Wide angle view R Trailer view The area behind the vehicle is displayed as a mir ror image as in the inside rearview mirror System limits The rear view camera will not function or will only partially function in the following situations R If there is heavy rain snow or fog R If the ambient light conditions are poor e g at night R If the area is illuminated with fluor...

Page 160: ...talled 1 Yellow guide line locating aid 2 Red guide line at a distance of approximately 1 0 ft 0 3 m to the ball head of the trailer hitch 3 Ball head of the trailer hitch Vehicles with Park Assist PARKTRONIC The following camera views are available in the multimedia system Normal view 1 Yellow path marking the course the tires will take at the current steering position dynamic 2 Yellow guide line...

Page 161: ...d ings You are always responsible for safe maneu vering and parking Make sure that there are no persons animals or objects etc in the maneuver ing area while maneuvering and parking in parking spaces The system evaluates images from the following cameras R Rear view camera R Front camera R Two side cameras in the outside mirrors Views of the surround view camera With the special equipment without ...

Page 162: ...ultimedia system dis play show the distances to your vehicle The distances only apply to road level In trailer mode the guide lines are shown at the level of the trailer hitch View of trailer if trailer hitch is installed View of trailer if trailer hitch is installed with rear sensors 1 Yellow guide line locating aid 2 Red guide line at a distance of approximately 1 0 ft 0 3 m to the ball head of ...

Page 163: ...ay repaired or replaced if for example pixel errors considerably restrict its use The image from the surround view camera appears automatically in the multimedia system when the following conditions are fulfilled R The vehicle is switched on R The rear end doors are opened In this way the area behind the vehicle may be monitored When the rear end doors are closed the image from the rear view camer...

Page 164: ...ney length since the last break R The attention level determined by ATTENTION ASSIST The fuller the bar is the higher the detec ted attention level is The bar empties as attentiveness decrea ses If ATTENTION ASSIST cannot calculate the atten tion level and cannot issue a warning the Atten tion Level message appears If ATTENTION ASSIST is deactivated the Û symbol appears in the assistance graphic i...

Page 165: ...ssible Always pay careful attention to the traffic situation and maintain a safe distance at the side of the vehicle If a vehicle is detected close to your vehicle in the lateral detection range and you switch on the turn signal indicator in the corresponding direction a warning tone sounds The red warning lamp in the outside mirror flashes If the turn signal indicator remains switched on all othe...

Page 166: ...1 mph 2 km h If a critical situation is detected a symbol appears on the camera image of the multimedia system WARNING Risk of accident caused by limi ted detection performance of Drive Away Assist Drive Away Assist cannot always clearly iden tify objects and traffic situations Always pay careful attention to the traffic situation do not rely on Drive Away Assist alone Be prepared to brake or swer...

Page 167: ...n the instrument cluster The function is available in the speed range between approximately 40 mph 60 km h and 100 mph 160 km h The warning will be issued when the following con ditions are met at the same time R If Lane Keeping Assist detects lane markings R If a front wheel drives over lane markings You can activate and deactivate the Lane Keeping Assist warning If you fail to adapt your driving...

Page 168: ...he driving system is an aid for when you unintentionally leave or cross the lane and not a system for automatically keeping to the lane You are responsible for the distance to the vehicle in front for vehicle speed braking in good time and for staying in your lane If a lane correcting brake application from Active Lane Keeping Assist occurs display 1 appears in the instrument cluster display Syste...

Page 169: ... activate ADR with the vehicle stationary and the parking brake applied On vehicles with automatic transmission the selector lever must be in position j Activating deactivating ADR To activate press switch 1 while the vehicle is running The message Working Speed Governor Active appears in the instrument cluster To deactivate press switch 2 while the vehi cle is running ADR will deactivate automati...

Page 170: ...stallation of trailer hitches The installation including retrofitting of a non folding or non removable trailer hitch that even partially conceals the license plate or the lighting system is prohibited Observe the applicable legal regulations for the installation of trailer hitches Be sure to comply with the operating instructions of the manufacturer of the trailer coupling and the ball neck Place...

Page 171: ...for installing detachable trailer hitches Do not attach any rented trailer hitches or any other detachable trailer hitches to the bumpers During trailer operation remember that PARKTRONIC is available only to a limited extent if at all The height of the ball head will change depending on the vehicle s load In this case use a trailer with a height adjustable drawbar Driving instructions The maximum...

Page 172: ... for braked trailers Determine the specific requirements according to the relevant laws If the trailer becomes detached from the tow ing vehicle the safety feature triggers the trailer brakes and can thus reduce the danger Uncoupling a trailer WARNING Risk of being crushed and becoming trapped when uncoupling a trailer When uncoupling a trailer with an engaged inertia activated brake your hand may...

Page 173: ...nge Select shift range 4 3 2 or 1 A lower gear and reduced speed decrease the risk of engine damage R When driving on a downhill gradient shift to a lower gear to use the engine s braking effect Avoid constant braking as this could cause the vehicle brakes and possibly also the trailer brakes to overheat R If the coolant temperature increases signifi cantly when the air conditioning system is swit...

Page 174: ...issible gross axle weight rating GAWR and tongue weight TWR of your vehicle R Add the drawbar tongue weight TWR on the ball head to the rear axle load This will ensure that you do not exceed the permissible gross axle weight rating GAWR R Add the vehicle load to the drawbar tongue weight TWR on the ball head This will ensure that you do not exceed the permissible gross vehicle weight rating GVWR C...

Page 175: ...rmitted to rise to the red marking Instrument cluster with display black and white 1 Speedometer 2 Indicator lamps display 3 Tachometer 4 Display black and white NOTE Engine damage due to excessively high engine speeds The engine will be damaged if you drive with the engine in the overrevving range Do not drive with the engine in the over revving range When the red marking on tachometer 3 is reach...

Page 176: ...ight multimedia system 8 Back button right multimedia system Operating the on board computer WARNING Risk of distraction from infor mation systems and communications equipment If you operate information systems and com munication devices integrated in the vehicle when driving you could be distracted from the traffic situation This could also cause you to lose control of the vehicle Only operate th...

Page 177: ...ch Control 2 To call up a menu or confirm a selection press the left hand Touch Control 2 To browse through displays or lists in the menu swipe upwards or downwards on the left hand Touch Control 2 To call up a submenu or confirm a selection press the left hand Touch Control 2 To exit a submenu press the back button on the left 1 If you are in a submenu and press and hold back button on the left 1...

Page 178: ...elect and confirm the required function The following functions are available on the service menu R Announcements message memory page 301 R DEF display the DEF fill level page 135 R Tires Check the tire pressure with the tire pres sure monitoring system page 249 Restart the tire pressure monitoring system page 250 R ASSYST PLUS call up the service due date page 212 R Engine Oil Level measure the e...

Page 179: ...nd confirm The following displays are available on the trip menu R Standard display R Range and current fuel consumption With certain engines a recuperation display is also shown If only a small amount of fuel is left in the fuel tank a vehicle being refueled will appear instead of the approximate range R ECO display page 119 R Trip computer From Start From Reset R Digital speedometer Instrument c...

Page 180: ...unction for which the value is to be reset and confirm this selection Confirm the Reset Values prompt with Yes Selecting a radio station On board computer 4 Trip 1 Frequency range 2 Station 3 Name of the track 4 Artist s name The following displays are available R Frequency range R Station list Select the radio station s frequency or a radio station from the station list Confirm the selection When...

Page 181: ...d and missed calls are displayed on the Phone menu Select and confirm a telephone number If only one telephone number has been saved for the entry the telephone number is dialed If several telephone numbers have been saved for the entry select and confirm a telephone number The telephone number is dialed Instead of the selected telephone numbers the fol lowing displays may appear R Please Wait The...

Page 182: ...cedes Benz Customer Center using the multimedia system Requirements R Access to a mobile phone network is available R The contract partner s mobile network cover age is available in the respective region R The vehicle must be switched on so that vehi cle data can be transferred automatically Multimedia system 4 5 Phone 5 g Call Mercedes me connect With your consent the multimedia system sends the ...

Page 183: ...the Mercedes Benz customer center deals with your appointment The information is then sent to your desired service outlet They will contact you to confirm the appoint ment and if necessary to discuss the details If you select Later after the service message appears the message is hidden and reappears at a later time Consenting to data transfer for a Mercedes me call Requirements R There is an acti...

Page 184: ... processed and stored in the Mercedes Benz customer center and if nec essary for case processing forwarded to the service partners commissioned by the Mercedes Benz customer center Please refer to the data pro tection information on the Mercedes me website at https www mercedes me or in the recorded message immediately after the call to the Mercedes Benz customer center has been set up The recorde...

Page 185: ... mobile net work quality and the interpretability of the transmitted data in the processing systems Under certain circumstances this may result in delays or omission of the message in the multimedia system Further information about Mercedes me connect services can be obtained in the Mercedes me Por tal https me secure mercedes benz com Data transferred during Mercedes me connect call services The ...

Page 186: ...vehicle is connected with the user account Multimedia system 4 5 Mercedes me Apps Select Services You will be shown the Mercedes me services that you have already purchased and those that you can also still purchase within the vari ous categories To activate or deactivate the services log in to the Mercedes me Portal with your user account Removing the link between the user account and the vehicle...

Page 187: ...ay be difficult to read the media display Anti theft protection This device is equipped with technical provisions to protect it against theft Further information on pro tection against theft can be obtained from an authorized Mercedes Benz Center Notes on the media display Observe the notes on caring for the interior page 223 Automatic temperature controlled switch off fea ture if the temperature ...

Page 188: ...trols The function is supported by selection in a list Select Acoustic Operating Feedback Set Normal Loud or Off If the function is activated you will hear a click ing sound when scrolling in a list When the beginning or end of the list is reached you will hear another clicking sound Touchscreen Operating the touchscreen Requirements R For the map functions an iPhone is connec ted with the multime...

Page 189: ...ls up the desired audio source 8 ß button Calls up navigation Requirement the mobile phone is connected to the multimedia system via the USB port ç using a suitable cable Via Apple Car Play or Android Auto the navigation applica tion of the mobile phone can be used To access stations and music tracks quickly press button 5 The control menu appears for the audio source that was last selected Swipe ...

Page 190: ... media source Adjusting the volume On the multifunction steering wheel Turn volume control 1 The volume of the current radio or media source is set The volume of other audio sour ces can be adjusted separately Adjust the volume in the following situations R During a traffic announcement R During a navigation announcement The volume of the current media source changes in accordance with the volume ...

Page 191: ...vourite Add more favourites from an application R Store a radio station R Add a media source Saving a radio station as a global favourite Select a radio station page 205 Press on the radio station until the OPTIONS menu is shown Select Save as Favorite The radio station is added as a favourite Renaming favorites Tap on in the media display The home screen is shown Swipe up until FAVORITES is shown...

Page 192: ...essing briefly deletes the last character entered Pressing and holding deletes the entry 5 Accepts an entry 6 Enters a space 7 Changes the keyboard language 8 Switches to digits and special characters level 2 ABC switches to letters level 1 9 Pressing briefly switches between upper case and lower case letters Pressing and holding switches to upper case letters permanently In level 2 with switches ...

Page 193: ...one automatically Activate Automatic Time Zone Setting summer time Multimedia system 4 5 Settings 5 System 5 Time and Date Automatically Switch Automatic summer time on or off Manually Switch off Automatic summer time Select Summer time The Automatic summer time and Summer time options are not available in all countries Setting the time and date format Multimedia system 4 5 Settings 5 System 5 Tim...

Page 194: ...ected supports at least one of the types of connection described Multimedia system 4 5 Settings 5 System 5 Wi Fi Bluetooth Activating deactivating Wi Fi Select Wi Fi Connecting the multimedia system to an external hotspot via Wi Fi The connection procedure may differ depend ing on the device Follow the instructions that are shown in the display Further information can be found in the manufacturer ...

Page 195: ... being re established the new security key must be entered System language Notes on the system language This function allows you to determine the language for the menu displays The selected language affects the characters available for entry Setting the system language Multimedia system 4 5 Settings 5 System 5 Language Set the language Setting the distance unit Multimedia system 4 5 System 5 Units...

Page 196: ...ump tion figures is displayed Telephone Telephony Telephone menu overview 1 Battery status of the connected mobile phone 2 Bluetooth device name of the connected mobile phone 3 Signal strength of the mobile phone network 4 Options 5 Device manager 6 Numerical pad 7 Call list 8 Contact search Bluetooth profile of the mobile phone with the PBAP Phone Book Access Profile profile contacts are shown au...

Page 197: ...of the person you are call ing support HD Voice Depending on the quality of the connection the voice quality may fluctuate Connecting a mobile phone Requirements R Bluetooth is activated on the mobile phone see the manufacturer s operating instruc tions R Bluetooth is activated on the multimedia sys tem page 192 Multimedia system 4 5 Phone Searching for a mobile phone Select í Select Connect New D...

Page 198: ...o charge a mobile phone without con necting it to the multimedia system lay it on the mat without beforehand unblocking the screen Further information can be found at https www mercedes benz mobile com Setting the reception and transmission volume Requirements R A mobile phone is connected page 195 Multimedia system 4 5 Phone This function ensures optimal language quality Select í Select Ä in the ...

Page 199: ...e and mobile phone network provider you will hear a call waiting sound Select R Accept The incoming call is active The previous call is on hold Select k Reject This function and behaviour depends on your mobile phone network provider and the mobile phone see the manufacturer s operating instructions Contacts Information about the contacts menu The contacts menu contains all contacts from existing ...

Page 200: ...s soon as calls are made in the vehicle R The call list is not synchronized with the call lists in the mobile phone Making a call from the call list Multimedia system 4 5 Phone Select Recent Calls Select an entry The call is made Calling up additional options in the call list Multimedia system 4 5 Phone Select Recent Calls For previously stored contacts select r in the line of an entry The search ...

Page 201: ...een before disconnecting the application starts in the background when reconnected You can call up Apple CarPlay in the main menu Calling up Apple CarPlay sound settings Multimedia system 4 5 Smartphone 5 Apple CarPlay 5 Z Select sound settings Ending Apple CarPlay To end the connection of Apple CarPlay cable disconnect the connection via the con necting cable between the iPhone and multi media sy...

Page 202: ...ion of Android Auto on the mul timedia system must be carried out when the vehicle is stationary for safety reasons For the initial start of the application a message with the data protection provisions appears Select Accept Start Returning to the main menu Press the ò button If you use both the wired as well as wireless Android Auto function observe that a wireless connection may be established w...

Page 203: ...ems FAT32 exFAT NTFS Permissible data carriers USB devices iPod iPhone MTP devices Bluetooth audio equipment Supported formats Audio MP3 WMA AAC WAV R The multimedia system supports a total of up to 50 000 files R Data storage media up to 2 TB are supported 32 bit address space Observe the following notes R Due to the wide range of USB devices available on the market playback cannot be guaranteed ...

Page 204: ...a tures High temperatures can damage USB devices Remove the USB device after use and take it out of the vehicle The multimedia connection unit is located at the top center of the stowage compartment and has two type C USB ports Connect the USB device to the USB port USB hubs are not supported by the multimedia system When connecting several Apple devices at the same time pay attention to the conne...

Page 205: ...play back tracks in random order select 9 To wind a track forwards or backwards tap on the desired point on the timeline To select the next track select ü To select the previous track select û To scroll through tracks quickly press and hold û or ü To show the current track list select the track image shown Additional options for setting media playback Multimedia system 4 5 Media Calling up additio...

Page 206: ...d search Multimedia system 4 5 Media 5 5 In the categories under 5 you can use the key word search with free text input to look for con tent Select a category Select Search A keyboard for character entry appears Enter the term searched for The search begins with the first character entered The more characters entered the more concrete the search results become Select the desired entry from the res...

Page 207: ...o stations using station names or direct frequency entry Multimedia system 4 5 Radio Select 4 Select è Enter a station name or frequency Select a station Storing radio stations Multimedia system 4 5 Radio Select a radio station Memory slots are available in station presets Select W or Press and hold on the radio station Replacing an entry in the station presets Press and hold on an entry in the st...

Page 208: ...re available R Equalizer R Balance and Fader R Auto Volume Adjustment Select a sound menu Adjusting treble mid range and bass settings Multimedia system 4 5 Media 5 Z 5 Sound Set TREBLE MID or BASS Activating deactivating automatic volume adjustment Multimedia system 4 5 Media 5 Z 5 Sound Automatic volume adjustment compensates for dif fering volumes when changing between audio sour ces Activate o...

Page 209: ...o not protrude from storage spaces parcel nets or storage nets Close the lockable storage spaces before starting a journey Stow and secure objects that are heavy hard pointed sharp edged fragile or too large in the cargo compartment WARNING Risk of burns from the tailpipe and tailpipe trims The exhaust tailpipe and tailpipe trims can become very hot If you come into contact with these parts of the...

Page 210: ... to incorrect use of the lashing straps The following can occur R The tie down eyes may detach or the lash ing strap may tear if the permissible load is exceeded R The load cannot be restrained The load can slip tip over or be flung about striking vehicle occupants Always tension the lashing straps in the proper manner and only between the described tie down eyes Always use lashing straps designed...

Page 211: ...s If the vehicle is used to transport goods retrofitting the partition is strongly recommended as properly securing the load in vehicles without a partition will always be a complex operation Nothing may be stowed in the area between the rear side of the seats and the partition Overview of cargo tie down point Cargo tie down points example cargo van without loading rails 1 Cargo tie down rings Sec...

Page 212: ...talling roof lug gage racks R Tighten the screws of the roof luggage rack to a torque of 6 0 lb ft 8 Nm 7 4 lb ft 10 Nm in the designated sliding blocks R The tightened screws should not touch the rails R Ensure that the sliding blocks are not located in the areas around the plastic caps R The sliding blocks must have the right cross section R The insides of the mounting rails must be free of dirt...

Page 213: ... A wheel arch may be subjected to a load of 330 lb 150 kg Transporting 211 ...

Page 214: ...rated under arduous operating conditions or increased loads Examples of arduous operating conditions R Regular city driving with frequent intermediate stops R Mainly short distance driving R Frequent operation in mountainous terrain or on poor road surfaces R When the engine is often left idling for long periods R Operation in particularly dusty conditions and or if air recirculation mode is frequ...

Page 215: ...t compo nent parts in the engine compartment Certain component parts in the engine com partment can be very hot e g the engine the cooler and parts of the exhaust system Allow the engine to cool down and only touch component parts described in the following If you have to carry out any work in the engine compartment touch only the following component parts R Hood R Engine oil filler opening cap R ...

Page 216: ... engages correctly Engine oil Checking the engine oil level with the on board computer Requirements R The vehicle is level during the measuring proc ess R The hood is closed R Depending on the driving profile the oil level can be displayed only after a driving time of up to 30 minutes and only when the vehicle is switched on On board computer 4 Service 5 Engine Oil Level One of the following messa...

Page 217: ...ug The oil dipstick can be purchased from your authorized Service Partner as special equipment For oil level measurement Mercedes Benz pri oritizes electronic measurement while driving with the display in the instrument cluster If there is a discrepancy between electronic oil level measurement and dipstick method the result of the electronic oil level measurement is given precedence Oil dipstick e...

Page 218: ...ations necessary for the prescribed service intervals Mercedes Benz recommends using original or tested replacement and service parts Do not alter the engine oil or oil filter in order to achieve longer change intervals than prescribed Do not use additives Follow the instructions on the service interval display regarding oil changes NOTE Damage caused by refilling too much engine oil Too much engi...

Page 219: ...ood R Engine oil filler opening cap R Washer fluid reservoir cap R Coolant expansion reservoir cap WARNING Risk of burns when opening the hood If you open the hood in the event of an over heated engine or fire in the engine compart ment the following situations may occur R You may come into contact with hot gases R You may come into contact with other escaping hot operating fluids Before opening t...

Page 220: ...f you open the hood when the engine has overheated or during a fire in the engine com partment you could come into contact with hot gases or other escaping operating fluids Before opening the hood allow the engine to cool down In the event of a fire in the engine com partment keep the hood closed and call the fire service WARNING Risk of fire and injury from windshield washer concentrate Windshiel...

Page 221: ...only touch component parts described in the following If you have to carry out any work in the engine compartment touch only the following compo nents R Hood R Engine oil filler opening cap R Washer fluid reservoir cap R Coolant expansion reservoir cap Open the hood page 212 Remove dirt from water drain valve 2 of air intake box 1 Draining the fuel filter WARNING Risk of fire or explosion from fue...

Page 222: ...op Check that drain screw 1 has been closed If the vehicle is running while drain screw 1 is open you will lose fuel through drain hose 2 Close the hood page 212 The indicator lamp does not go out after draining drain the fuel filter again The indicator lamp does not go out after the second draining consult a qualified spe cialist workshop Mercedes Benz recommends that you have the fuel filter dra...

Page 223: ...could cause con siderable damage to the vehicle To avoid damage to your vehicle observe the fol lowing when using a power washer R maintain a minimum distance of 11 8 in 30 cm to the vehicle when using 25 flat spray nozzles and concentrated power jets or 27 6 in 70 cm when using round spray noz zles and observe the information in the equip ment manufacturer s operating instructions R Do not direct...

Page 224: ...ays switch off the windshield wipers and the vehicle before cleaning the wind shield or wiper blades Observe the following notes Notes on cleaning and care Preventing damage to the vehicle Wheels rims Use water and acid free wheel cleaner R Do not use acidic alloy wheel cleaners to remove brake dust Otherwise wheel bolts and brake components may be damaged R To avoid corrosion of brake discs and b...

Page 225: ...s on the cleaning and care of the interior WARNING Risk of injury from plastic parts breaking off after the use of solvent based care products Care and cleaning products containing sol vents can cause surfaces in the cockpit to become porous When the airbags are deployed plastic parts may break away Do not use any care or cleaning products containing solvents to clean the cockpit WARNING Risk of i...

Page 226: ... a microfiber cloth and LC TFT display care product R Switch off the display and let it cool down R Do not use any other agents Digital inside rearview mir ror R Clean the mirror glass with a cloth moistened with glass cleaner R Clean the light sensors of the inside rearview mirror with a dry cotton cloth R Do not spray the glass cleaner on the mirror glass R Do not use any other agents Plastic tr...

Page 227: ...soapsuds solution to clean the entire seat cover Use cleaning and care products recommended for Mercedes Benz R Do not use a microfiber cloth R Do not use any oil based clean ing and care products R Do not spot clean Steering wheel and gear or selector lever Clean with a damp cloth Pedals and floor mats Clean with a damp cloth R Do not use any cleaning and care products Vehicle interior Clean with...

Page 228: ...result in an emer gency call not being transmitted eCall is a standard feature in your Mercedes Benz vehicle In order to function as intended the sys tem relies on the transmission of data detailed in the Transmitted Data section that follows page 227 To disable eCall a customer must visit an authorized Mercedes Benz Service depart ment to deactivate the vehicle s communication module Deactivation...

Page 229: ...ce is sent to the vehicle immediately Triggering a manual emergency call To use the SOS button in the overhead control panel press the SOS button at least one sec ond long When the emergency call is made R A voice connection is made to the Mercedes Benz emergency call center R A message with accident data is transmitted to the Mercedes Benz emergency call center The Mercedes Benz emergency call ce...

Page 230: ...Always have work on the battery carried out at a qualified specialist workshop R Further information on ABS page 144 R Further information on ESP page 145 Mercedes Benz recommends that you have the starter battery replaced at a qualified specialist workshop e g an authorized Mercedes Benz Cen ter If you want to replace the battery yourself observe the following information R Only replace a faulty ...

Page 231: ...erating Instructions If you do not use the vehicle for a long period or drive short distances regularly R Connect the battery to a charger recommen ded for Mercedes Benz R Consult a qualified specialist workshop to dis connect the battery Starting assistance and charging the starter bat tery Always use the jump start connection in the engine compartment for starting assistance and when charging th...

Page 232: ...to non combusted fuel Avoid numerous and extended attempts to start the engine When jump starting and charging the batteries observe the following points R Only use undamaged jumper cables charging cables with a sufficient cross section and insu lated terminal clamps R Non insulated parts of the terminal clamps must not come into contact with other metal parts while the jumper cables charging cabl...

Page 233: ...per cable switch on an electrical consumer on your own vehicle e g the rear window heater or lighting When the starting assistance charging process is complete Remove the terminal clamps of the starting assistance charging cable in reverse order First remove second black NEGATIVE terminal clamp 5 from ground point 6 in the engine compartment Then remove black NEGATIVE terminal clamp 4 from the don...

Page 234: ...rnator could be damaged NOTE Damage to the on board electronics due to disconnecting incorrectly If the starter battery is not disconnected as described below the on board electronics may be damaged Always disconnect the starter battery as described in the following sequence Never reverse the battery terminals Oth erwise the on board electronics may be damaged If the vehicle is expected to be park...

Page 235: ... and protection notes page 229 Insert the starter battery into the battery box Fold down the bars of the starter battery Slide the starter battery into its anchorage in the opposite direction to the direction of travel Insert bracket 3 Tighten screws 2 on bracket 3 which holds the battery in place Attach breather hose 1 with the connector bracket to the connection of the degassing cover Reconnect ...

Page 236: ...terminals under any circumstances Observe the safety measures and protection notices when disconnecting the auxiliary bat tery page 229 Switch off all electrical consumers Switch off the vehicle Open the hood page 212 First loosen and remove the negative terminal clamp on the auxiliary battery so that the clamp is no longer in contact with the terminal Remove the positive terminal clamp cover Loos...

Page 237: ...ing speed of 30 mph 50 km h must not be exceeded A towing distance of 30 miles 50 km must not be exceeded Vehicles with automatic transmission and rear wheel drive if there is a malfunction the auto matic transmission may be locked in position j If the automatic transmission cannot be shif ted to position i transport the vehicle page 237 A towing vehicle with lifting equipment is required for vehi...

Page 238: ...ons during the towing process Safety related functions are limited or no lon ger available in the following situations R The vehicle is switched off R The brake system or power steering system is malfunctioning R The energy supply or the on board electri cal system is malfunctioning When your vehicle is towed away significantly more effort may be required to steer and brake than is normally requir...

Page 239: ...s with automatic transmission in the event of damage to the electrics the auto matic transmission may be locked in position j To shift to position i provide the on board electrical system with power page 229 Load the vehicle onto the transporter Vehicles with automatic transmission shift the automatic transmission to position j Use the parking brake to secure the vehicle against rolling away Only ...

Page 240: ...th specified new fuses containing the correct amper age NOTE Damage due to incorrect fuses Electrical components or systems could be damaged by incorrect fuses Only use fuses which have been approved by Mercedes Benz and which have the correct fuse rating The electrical fuses in your vehicle isolate defec tive circuits If a fuse blows all the components on the circuit and their functions will ceas...

Page 241: ...ift the insert at marked positions 1 Pull the insert out of clips 2 Closing the fuse box Slide the insert into clips 2 Close the insert by pressing on marked posi tions 1 Put on the stowage compartment cover in the co driver s footwell and lock it page 240 Vehicle tool kit Information on the vehicle tool kit The vehicle tool kit is located in the stowage com partment in the footwell on the front p...

Page 242: ...nsert at marked points 1 Pull the insert out of clips 2 Storing the vehicle tool kit Slide the insert into clips 2 Close the insert by pressing on marked points 1 Hydraulic jack Information on the hydraulic jack The hydraulic jack is located in side compartment 1 above the co driver door step Vehicles with more than 18 seats Hydraulic jack 1 is located behind the last bench seat on the right The j...

Page 243: ...letely and place it on the step Remove jack 2 and the pump lever rod To close press the cover firmly so that fasten ers 1 engage Vehicles with more than 18 seats Requirement R The right hand rear end door is open Open clasps 2 on jack 1 loosen the straps and remove the jack Open clasp 2 on pump lever rod 3 loosen the straps and remove the pump lever rod To store collapse pump lever rod 3 and place...

Page 244: ...R M S tires ã in 4 mm For safety reasons replace the tires before the legally prescribed limit for the minimum tread depth is reached Conduct the following checks regularly on all wheels at least once a month or as required e g before a long journey or when driving off road R check the tire pressure page 244 R check the valve caps Valves must be protected from moisture and dirt with valve caps spe...

Page 245: ...ualified specialist workshop WARNING Risk of accident due to snow chains breaking If you drive too fast with snow chains they can break injure other persons and damage the vehicle Observe the maximum permissible speed for operation with snow chains NOTE Damage to the wheel trim from mounted snow chains If snow chains are mounted to steel wheels the wheel trims can be damaged Remove the wheel trims...

Page 246: ...ssively low tire pressure Tire pressure which is too low can cause R Tire defects as a result of overheating R Impaired handling characteristics R Irregular wear R Increased fuel consumption WARNING Risk of accident due to too high a tire pressure Tires with excessively high pressure can burst In addition they also suffer from irregular wear which can significantly impair the braking prop erties a...

Page 247: ...e pressure loss Only screw standard valve caps or valve caps specifically approved by Mercedes Benz for your vehicle onto the tire valve Notes on trailer operation Always inflate the tires on the rear axle to the rec ommended tire pressure on the tire pressure table for a full load Overview of the tire pressure table The tire pressure table can be found on the seat base or on the B pillar on the d...

Page 248: ...le tires Max rear axle load 5357 lbs 2430 kg Tires disc wheel Vehicle load Max rear axle load 5357 lbs 2430 kg LT245 75R16 120 116Q Fully laden 480 kPa 4 8 bar 70 psi LT245 75R16 120 116Q Partially laden 2 420 kPa 4 2 bar 61 psi 2 2 It is only permissible to use this reduced tire pressure if it can be guaranteed by weighing the vehicle that the rear axle load of 4960 lbs 2250 kg will not be exceed...

Page 249: ...le load Max rear axle load 7716 lbs 3500 kg LT215 85R16 115 112Q Fully laden 400 kPa 4 0 bar 58 psi Max rear axle load 7937 lbs 3600 kg Tires disc wheel Vehicle load Max rear axle load 7937 lbs 3600 kg LT215 85R16 115 112Q Fully laden 420 kPa 4 2 bar 61 psi Front axle tire pressures on vehicles with Super Single tires Max front axle load 4079 lbs 1850 kg Tires disc wheel Vehicle load Max front axl...

Page 250: ...onitoring system with single tires DANGER Risk of accident due to incorrect tire pressure Each tire including the spare if provided should be checked monthly when cold and inflated to the inflation pressure recommended by the vehicle manufacturer on the vehicle placard or tire inflation pressure label If your vehicle has tires of a different size than the size indicated on the vehicle placard or t...

Page 251: ...nstrument cluster page 330 It is the driver s responsibility to set the tire pres sure to the recommended cold tire pressure suita ble for the operating situation Set the tire pres sure when the tires are cold using a tire pressure gauge Note that the correct tire pressure for the current operating situation must first be taught in to the tire pressure monitoring system In most cases the tire pres...

Page 252: ...ate a restart The Tire Press Monitor Restarted message appears in the instrument cluster display Current warning messages are deleted and the h yellow warning lamp goes out After you have driven for a few minutes the system checks whether the current tire pres sures are within the specified range The cur rent tire pressures are then accepted as refer ence values and monitored Bear in mind the foll...

Page 253: ...ation R The information about permissible weights on the vehicle identification plate page 284 R The information about tire pressure on the tire pressure table Additional related subjects R Determining the maximum load page 251 R Notes on tire pressure page 244 Steps to determining the correct critical load The following steps have been developed as required of all manufacturers under Title 49 Cod...

Page 254: ...alculation for determining the maxi mum load page 252 R Tire and Loading Information placard page 251 R Tire pressure table R Vehicle identification plate Sample calculation for determining the maximum load The following table has examples of how to calcu late total and cargo load capacities with varying seating configurations and different numbers and sizes of occupants The following examples use...

Page 255: ...llowing three performance factors 1 Tread wear grade 2 Traction grade 3 Temperature grade The data shown in the illustration is sample data This grading is not legally prescribed for Can ada but specified in most cases anyway Tread wear grade The tread wear grade is a comparative grading based on tread wear grade tests conducted under controlled conditions on a specified U S Depart ment of Transpo...

Page 256: ... tire manu facturer or retreader must imprint a TIN in or on the sidewall of each tire produced The data shown in the illustration is sample data The TIN is a unique identification number for tires and consists of the following components R DOT Department of Transportation tire sym bol 1 indicates that the tire complies with the requirements of the U S Department of Trans portation R Manufacturer ...

Page 257: ... and speed rating required for your vehicle 1 First letter s 2 Nominal tire width in millimeters 3 Aspect ratio in 4 Tire code 5 Rim diameter 6 Load bearing index Single tires 7 Load bearing index twin tires 8 Speed rating The data shown in the illustration is sample data Further information about reading tire data can be obtained from any qualified specialist workshop First letter s 1 R LT light ...

Page 258: ... unit for tire pressure 14 5038 pounds per square inch psi and 100 kilopascals kPa are the equivalent of 1 bar DOT Department of Transportation DOT marked tires fulfill the requirements of the U S Department of Transportation Average weight of vehicle occupants the number of occupants for which the vehicle is designed mul tiplied by 150 lbs 68 kg Uniform Tire Quality Grading Standards a uniform st...

Page 259: ...o relationship between tire height and tire width in percent Tire pressure pressure inside the tire applying an outward force to every square inch of the tire s surface The tire pressure is specified in pounds per square inch psi in kilopascal kPa or in bar The tire pressure should only be corrected when the tires are cold Tire pressure on cold tires the tires are cold when the vehicle has been pa...

Page 260: ...uch as ABS or ESP Otherwise certain properties such as han dling characteristics vehicle noise emissions and consumption could be adversely affected Other wheel sizes may cause the tires to come into contact with the vehicle body and axle components when under load This may result in damage to the tire or the vehicle Only use tires wheels and accessory parts that have been checked and rec ommended...

Page 261: ...cles with Super Single tires For vehicles with single tires with a GVW of 11 030 lbs only use tires with the dimensions 225 75 R16C FA and 285 65 R16C RA which have been approved for this vehicle by the manufacturer It is not permissible to use tires with different dimensions doing so may lead to the general operating permit being ren dered invalid Also observe the following further related subjec...

Page 262: ...u may also install a spare wheel against the direction of rotation Observe the time restriction on use as well as the speed limitation specified on the spare wheel Notes on storing wheels Observe the following when storing wheels R Wheels that have been removed should be stored in a cool dry and if possible dark place R Protect the tires from oil grease and fuel Overview of tire change tool kit Re...

Page 263: ...with the vehicle raised Only position the jack at the appropriate jacking point of the vehicle The base of the jack must be positioned vertically under the jacking point of the vehicle WARNING Risk of injury from vehicle tip ping On slopes the jack could tip with the vehicle raised Never change a wheel on a slope Consult a qualified specialist workshop NOTE Damage to the vehicle due to the jack If...

Page 264: ...m so much that they can no longer be used as pump levers for the jack To prepare the hydraulic jack insert the third rod of pump lever 1 for the jack into the lug wrench extension Close pressure release screw 3 To do this use the flattened section on pump lever 1 to turn pressure release screw 3 clockwise to the stop Do not turn pressure release screw 3 more than one or two full turns Hydraulic fl...

Page 265: ...uirements R The wheel is removed page 263 WARNING Risk of accident from losing a wheel Oiled greased or damaged wheel bolt wheel nut threads or wheel hub wheel mounting bolt threads can cause the wheel bolts wheel nuts to come loose Never oil or grease the threads In the event of damage to the threads contact a qualified specialist workshop immediately Have the damaged wheel bolts or dam aged hub ...

Page 266: ...nut cover Turn the wheel so that the wheel bolts are in the middle of the holes Screw in the remaining wheel nuts Slightly tighten all the wheel nuts Lowering the vehicle after a wheel change WARNING Risk of accident due to incor rect tightening torque The wheels could come loose if the wheel bolts or wheel nuts are not tightened to the prescri bed torque Ensure that the wheel bolts or wheel nuts ...

Page 267: ...el in the load area The rear wheel is too large for the spare wheel holder Check the tire pressure of the newly installed wheel and adjust it if necessary Retighten the wheel bolts or wheel nuts to the specified tightening torque after the vehicle has been driven 31 miles 50 km When using a wheel or spare wheel with a new or newly painted wheel rim have the wheel bolts or wheel nuts retightened af...

Page 268: ... changing the wheel again For safety reasons when changing a tire ensure that only the tire valve type approved for the tires is used NOTE Damage to the rear axle differential due to differing wheel speeds Vehicles with Super Single tires when you install the spare wheel on the rear axle the rear axle differential may be damaged by the different wheel speeds When the spare wheel is installed on th...

Page 269: ...ue to the heavy weight of the wheel The spare wheel may slip down or tip over Vehicles with rear wheel drive installing the spare wheel Cargo Van or Passenger Van Carefully place the spare wheel onto spare wheel carrier 4 The spare wheel is heavy When you place the spare wheel onto spare wheel carrier 4 the center of gravity changes due to the weight of the wheel The spare wheel may slip down or t...

Page 270: ...Slide the pump lever for the jack into sleeve 5 on spare wheel carrier 4 Raise spare wheel carrier 4 with the pump lever and attach right hand retaining hook 3 Slightly raise spare wheel carrier 4 and attach left hand retaining hook 3 Pull the pump lever out of sleeve 5 Using the lug wrench tighten safety hook bolts 3 by turning them clockwise Replace and engage covers 1 Close the rear end doors V...

Page 271: ...aise spare wheel carrier 4 with the pump lever and attach right hand retaining hook 1 Slightly raise the spare wheel carrier and attach left hand retaining hook 1 Pull the pump lever out of the sleeve Tighten nuts 2 Put wing nuts 3 in place and tighten them Wheels and tires 269 ...

Page 272: ...d incorrectly or is not a low reflection antenna This could jeopardize the operating safety of the vehicle Have the low reflection exterior antenna installed at a qualified specialist work shop When operating two way radios in the vehicle always connect them to the low reflection exterior antenna NOTE Invalidation of the operating permit due to failure to comply with the instruc tions for installa...

Page 273: ...ufacturers of these components and then the countries regions with the required regulatory radio identifications Manufacturer overview Manufacturer Manufacturer informa tion Bosch Robert Bosch GmbH Daimlerstraße 6 71229 Leonberg Ger many Continental Automo tive Continental Automo tive GmbH Siemens straße 12 93055 Regensburg Germany Manufacturer Manufacturer informa tion HELLA HELLA KGaA Hueck Co R...

Page 274: ...pressure sen sor TSSSG4G6 tire pressure sensor H 20027 MARQUARDT DC12B Lock ing system H 21034 Schrader HSW4 tire pressure sen sor H 12336 Bahamas Manufacturer Model desig nation Radio equip ment approval number MARQUARDT DC12B Lock ing system URCA_TA_20 19_128 Belarus Manufacturer Model desig nation Radio equip ment approval number MARQUARDT DC12B Lock ing system URCA_TA_20 19_128 Botswana Manufa...

Page 275: ...ck ing system DTA 000068 Eurasian Economic Union Manufacturer Model designation Huf Baolong TSSRE4A tire pres sure sensor TSSSG4G6 tire pres sure sensor MARQUARDT DC12B Locking sys tem Ghana Manufacturer Model desig nation Radio equip ment approval number NCA APPROVED MARQUARDT DC12B Lock ing system ZRO M8 7E3 X51 Indonesia Manufacturer Model desig nation Radio equip ment approval number Bosch LRR...

Page 276: ...fi kasi yang dapat menim bulkan gang guan fisik dan atau elektromagne tik terhadap lingkungan sekitarnya Manufacturer Model desig nation Radio equip ment approval number Huf Baolong TSSRE4A tire pressure sen sor TSSSG4G6 tire pressure sensor 72438 SDPPI 2021 7163 MARQUARDT DC12B Lock ing system 59840 SDPPI 2019 7163 Dilarang mela kukan peruba han spesifi kasi yang dapat menim bulkan gang guan fisi...

Page 277: ...f Baolong TSSRE4A tire pressure sen sor TSSSG4G6 tire pressure sensor IC 4008C TSSRE4A Malaysia Manufacturer Model desig nation Radio equip ment approval number Huf Baolong TSSRE4A tire pressure sen sor TSSSG4G6 tire pressure sensor RAQP 57A 0817 S 17 2424 MARQUARDT DC12B Lock ing system RAUU 62A 0311 S 11 0263 Morocco Manufacturer Model desig nation Radio equip ment approval number Huf Baolong TS...

Page 278: ...urer Model desig nation Radio equip ment approval number MARQUARDT DC12B Lock ing system A19000371 Niger Manufacturer Model desig nation Radio equip ment approval number MARQUARDT DC12B Lock ing system 008 ARCEP DG 1 9 Nigeria Manufacturer Model designation MARQUARDT DC12B Locking sys tem Oman Manufacturer Model desig nation Radio equip ment approval number Huf Baolong TSSRE4A tire pressure sen so...

Page 279: ... DC12B Lock ing system ZMB ZICTA TA 2019 5 17 Serbia Manufacturer Model desig nation Radio equip ment approval number Hirschmann 920510A Locking sys tem И005 20 MARQUARDT DC12B Lock ing system И005 20 P162012470 0 MARQUARDT DC12K lock ing system И005 20 P162012480 0 Singapore Manufacturer Model desig nation Radio equip ment approval number Complies with IMDA Stand ards Bosch FR5CPCCF radar sensor ...

Page 280: ... sensor TA 2017 139 1 MARQUARDT DC12B Lock ing system TA 2011 370 Schrader HSW4 tire pressure sen sor TA 2013 461 South Korea Manufacturer Model desig nation Radio equip ment approval number Huf Baolong TSSRE4A tire pressure sen sor R CRM HHF TSSRE4A 해당 무선 설 비 기기는 운 용 중 전파혼 신 가능성이 있으므로 인 명안전과 관 련된 서비스 는 할 수 없음 This device is not allowed to provide service rela ted human body since it has possibili...

Page 281: ... TR 052 308 19 Uzbekistan Manufacturer Model designation MARQUARDT DC12B Locking sys tem United Arab Emirates Manufacturer Model desig nation Radio equip ment approval number Huf Baolong TSSRE4A tire pressure sen sor TRA ER57807 17 DA36976 14 Huf Baolong TSSSG4G6 tire pressure sensor Registered No ER57806 17 DA36976 14 MARQUARDT DC12B Lock ing system TRA ER0067828 11 DA0018994 09 Schrader HSW4 tir...

Page 282: ...and required regulatory radio identifica tions of relevant components These are not small components Information on small components is listed separately in the chapter Regulatory radio identification of small components page 271 Manufacturer overview Manufac turer Manufacturer information Garmin Garmin International Inc 1200 E 151st Street Olathe Kansas 66062 United States Harman Becker Harman Be...

Page 283: ...dapat menimbulkan gang guan fisik dan atau elektromagnetik terhadap lingkun gan sekitarnya Manufac turer Model desig nation Radio equipment approval number if available Harman Becker NTG6N HIGH Headunit Production Germany 64018 SDPPI 2019 7163 Dilarang melakukan perubahan spesifi kasi yang dapat menimbulkan gang guan fisik dan atau elektromagnetik terhadap lingkun gan sekitarnya Harman Becker NTG6...

Page 284: ...si yang dapat menimbulkan gang guan fisik dan atau elektromagnetik terhadap lingkun gan sekitarnya Manufac turer Model desig nation Radio equipment approval number if available Harman Becker NTG7 HIGH Headunit 70513 SDPPI 2020 7163 Dilarang melakukan perubahan spesifi kasi yang dapat menimbulkan gang guan fisik dan atau elektromagnetik terhadap lingkun gan sekitarnya Harman Becker NTG7 PRE MIUM He...

Page 285: ...PPI 2020 7163 Dilarang melakukan perubahan spesifi kasi yang dapat menimbulkan gang guan fisik dan atau elektromagnetik terhadap lingkun gan sekitarnya Visteon Connect 5 Headunit 61671 SDPPI 2019 7163 Dilarang melakukan perubahan spesifi kasi yang dapat menimbulkan gang guan fisik dan atau elektromagnetik terhadap lingkun gan sekitarnya Information on installation clearances Information on install...

Page 286: ...sible gross mass 4 Gross combination mass rating 5 Permissible front axle load 6 Permissible rear axle load 7 Date of manufacture 8 Paint code Vehicle identification plate example USA incomplete vehicles 1 Vehicle manufacturer 2 VIN vehicle identification number 3 Permissible gross mass 4 Gross combination mass rating 5 Permissible front axle load 6 Permissible rear axle load 7 Date of manufacture...

Page 287: ...Empty weight R Number of passenger seats VIN engraved underneath the hood Engraved VIN 1 is located underneath the hood VIN below the windshield The VIN is also attached as label on the lower sec tion of the windshield 2 Emission Control Information label Example Emission Control Information label The data is vehicle specific and can differ from that shown Engine number The engine number is stampe...

Page 288: ...if installed the stationary heater and leave them switched off during refu eling WARNING Risk of injury from fuels Fuels are poisonous and hazardous to your health Do not swallow fuel or let it come into contact with skin eyes or clothing Do not inhale fuel vapor Keep children away from fuel Keep doors and windows closed during the refueling process If you or other people come into contact with fu...

Page 289: ...ts of the wrong additive may lead to malfunctions Only add cleaning additives recommen ded by Mercedes Benzto the fuel Mercedes Benz recommends using brand name fuels with additives In some countries the available fuel may not con tain sufficient amounts of additives Deposits could build up in the fuel injection system as a result In this case in consultation with an authorized Mercedes Benz Cente...

Page 290: ...ut 14 5 F 8 C ULTRA LOW SULFUR DIESEL can be used without risk of malfunction down to an outside tempera ture of approximately 14 5 F 10 C NOTE Damage due to gasoline or paraffin Gasoline or paraffin in diesel fuel impairs the lubricity of the diesel fuel This can result in damage to the diesel injection system for example Do not add any gasoline or paraffin to diesel fuel to improve its flow char...

Page 291: ...lenty of water and seek medical attention immediately R If DEF has gotten into the eyes rinse the eyes with water for 15 minutes also under the eyelids R Immediately rinse off DEF from the skin with water NOTE Damage caused by additives in DEF or by diluting DEF The DEF exhaust gas aftertreatment system could be destroyed by the following R Additives in DEF R Diluting DEF Only use DEF in accordanc...

Page 292: ...in accordance with the instructions when the refill message is displayed in the instrument cluster This may also be necessary between the scheduled maintenance Total capacity of DEF tank Model Total capacity All models 5 8 gal 22 liters Engine oil Notes on engine oil Observe the notes on operating fluids page 285 NOTE Engine damage caused by an incor rect oil filter incorrect oil or additives Do n...

Page 293: ...ine damage The temperature readings of the SAE classifi cation are always based on fresh oil Engine oil ages when driving as a result of soot and fuel residue The characteristics of engine oil dete riorate significantly at low outside tempera tures Use an engine oil of the appropriate SAE classification at low outside tempera tures Use oil for all year round operation The temperature readings of t...

Page 294: ... Information on oil consumption Depending on the driving style the vehicle con sumes a maximum of 1 1 US qt 1 0 liter of engine oil per 620 miles 1 000 km In the following cases oil consumption may also exceed this limit R The vehicle is new R You use the vehicle mostly under arduous operating conditions R You frequently drive at a high engine speed Regular maintenance is a prerequisite for favora...

Page 295: ... temperatures Always use coolant approved for Mercedes Benz Observe the instructions in the MB Spec ifications for operating fluids320 1 NOTE Paintwork damage due to coolant Do not spill coolant on painted surfaces Have the coolant regularly replaced at a qualified specialist workshop Note the proportion of anti corrosion agent anti freeze in the engine cooling system within the fol lowing tempera...

Page 296: ...rant and the PAG oil approved for your vehicle by Mercedes Benz Do not mix the approved PAG oil with another PAG oil Maintenance work such as refilling refrigerant or replacing components may be carried out only by a qualified specialist workshop All applicable regu lations as well as SAE standard J639 must be adhered to Have all work on the climate control system car ried out at a qualified speci...

Page 297: ...d trailers is 1 653 lbs 750 kg Trailer loads The permissible weights and loads can also be obtained from the following sources of information R Vehicle documents R The type plates of the trailer hitch trailer and vehicle The values approved by the manufacturer can be found in the following table If the figures differ the lowest figure applies Use a calibrated weighing machine to check that the wei...

Page 298: ...860 t 5 5360 lbs 2 431 t 4410 lbs 2 000 t 1 Vehicle type 3500 with a max permissible gross mass of 9900 lbs 4 490 t Canada only and 9989 lbs 4 531 t USA only Permissible front axle load GAWR FA Permissible rear axle load GAWR RA 4080 lbs 1 851 t 5 7060 lbs 3 202 t 4410 lbs 2 000 t 1 Vehicle type 3500 XD with a max permissible gross mass of 11 030 lbs 5 003 t Permissible front axle load GAWR FA Per...

Page 299: ...s of vehicle trailer combination GCWR 6 9 Permissible trailer load GTW braked 6 Permissible tongue weight TWR 14 900 lbs 6 759 t 2 only for vehicle model designa tion 907 657 8 5000 lbs 2 268 t 2 only for vehicle model designa tion 907 657 8 500 lbs 0 227 t 2 only for vehicle model designation 907 657 8 15 250 lbs 6 917 t 3 not for vehicle model designa tion 907 657 8 7500 lbs 3 402 t 3 not for ve...

Page 300: ...r cross member towing capa city 7500 lbs 3 400 t 4 Only NAFTA trailer cross member towing capa city 5004 lbs 2 270 t or 7500 lbs 3 400 t 6 In trailer operation do not exceed any individual maximum permissible gross mass of those speci fied in the table 8 The vehicle length for vehicles with the vehicle model designation 907 657 Cargo Van is 290 in 7367 mm 9 It is not possible to tow a trailer on v...

Page 301: ...l as the steering and braking characteristics will change If you exceed the maximum roof load the han dling as well as steering and braking character istics are severely affected Always comply with the maximum roof load and adjust your driving style WARNING Danger of accident due to uneven loading The driving characteristics as well as steering and braking characteristics may be greatly impaired L...

Page 302: ...The loading guidelines and other information about load distribution and load securing can be found in the Transport section page 208 300 Technical data ...

Page 303: ...between the symbols by swiping to the left or right Pressing displays further information on the instrument cluster Pressing O hides the display message You can hide low priority display messages by pressing the button or with the left hand Touch Control The display messages are saved in the message memory Rectify the cause of a display message as quickly as possible You cannot hide high priority ...

Page 304: ...n accident Have the restraint system checked and repaired immediately at a qualified specialist workshop Recognition of a restraint system malfunction R The 6 restraint system warning lamp does not light up when the vehicle is switched on R The 6 restraint system warning lamp lights up continuously or repeatedly during a journey Consult a qualified specialist workshop immediately 6 SRS Malfunction...

Page 305: ...e electrical parking brake has insufficient holding force If the electrical parking brake does not have sufficient holding force on a steep incline the vehicle may roll away Park the vehicle on a level surface only and secure it against rolling away Shift the automatic transmission to position j Observe the notes on parking the vehicle page 139 Parking Brake See Oper ator s Manual The on board ele...

Page 306: ... tions Do not continue driving Consult a qualified specialist workshop Do not add brake fluid Active Brake Assist Func tions Limited See Opera tor s Manual Active Brake Assist is malfunctioning Visit a qualified specialist workshop Active Brake Assist Func tions Currently Limited See Operator s Manual Active Brake Assist is temporarily unavailable The ambient conditions are outside the system limi...

Page 307: ... and ESP are malfunctioning the wheels can lock when braking and ESP cannot carry out vehicle stabilization The steering capability and braking characteristics are thus severely impaired The braking distance in an emergency braking situation can increase In addition other driving safety systems are switched off Drive on carefully Have the brake system checked immediately at a qualified specialist ...

Page 308: ...ing safety systems may also be tempo rarily unavailable WARNING Risk of skidding if ABS and ESP are malfunction ing If ABS and ESP are malfunctioning the wheels could lock when braking and ESP cannot carry out vehicle stabilization The steering capability and braking characteristics are thus severely impaired The braking distance in an emergency braking situation can increase In addition other dri...

Page 309: ...tioning Visit a qualified specialist workshop Off Cruise control has been deactivated If a warning tone also sounds this means cruise control has deactiva ted itself automatically page 149 mph Cruise control cannot be activated as not all activation conditions have been met Observe the activation conditions for cruise control page 149 Active Distance Assist Inoperative Active Distance Assist DISTR...

Page 310: ...g systems and driving safety systems may be malfunctioning or temporarily unavailable When the causes have been eliminated the driving systems and driv ing safety systems will be available again If the display message does not disappear Stop in accordance with the traffic conditions Clean all sensors page 222 Restart the vehicle If necessary consult a qualified specialist workshop Active Distance ...

Page 311: ...og Driving systems and driving safety systems may be malfunctioning or temporarily unavailable When the causes have been eliminated the driving systems and driv ing safety systems will be available again If the display message does not disappear Stop in accordance with the traffic conditions Clean the windshield Active Lane Keeping Assist Inoperative Active Lane Keeping Assist is malfunctioning pa...

Page 312: ...ogged and must be replaced Visit a qualified specialist workshop The fan motor is defective Without a high engine load continue to the nearest qualified spe cialist workshop Ensure that the coolant temperature display remains below 248 F 120 C Clean Fuel Filter The fuel filter is dirty and must be replaced or the amount of water accumulated in the fuel filter has reached the maximum fill level If ...

Page 313: ...essage for certain engines only The engine oil level is too high NOTE Engine damage caused by driving with excess engine oil Avoid long journeys with excess engine oil Visit a qualified specialist workshop immediately and have the engine oil suctioned off 4 Engine Oil Level Stop Vehicle Switch off Engine The engine oil level is too low NOTE Engine damage caused by driving with insufficient engine ...

Page 314: ... off and the condition of charge is too low Switch off electrical consumers that are not required Leave the vehicle running for a few minutes or drive an extended distance The battery will be charged See Operator s Manual The battery is no longer being charged NOTE Possible engine damage if you continue driving Do not continue driving under any circumstances Consult a qualified specialist workshop...

Page 315: ...l is too low WARNING Risk of scalding from hot coolant The engine cooling system is pressurized particularly when the engine is warm If you open the cap you could be scalded by hot coolant spraying out Let the engine cool down before opening the cap When opening the cap wear protective gloves and safety glasses Open the cap slowly to release pressure NOTE Engine damage due to insufficient coolant ...

Page 316: ...ts up on the instrument cluster and a warning tone sounds If the Refill Additive Emergency Op XXX mph See Operator s Man ual display message is shown you can only drive the vehicle at a max imum speed of 5 mph 8 km h Add at least 2 5 gal 9 5 l of DEF page 135 The DEF indicator lamp å only disappears when the vehicle is stationary at the latest after 20 seconds as soon as you switch on the ignition...

Page 317: ...ty tire pressure sensor replaced at a qualified spe cialist workshop Tire Press Monitor Cur rently Unavailable There is interference from a powerful source of radio waves As a result no signals from the tire pressure sensors are received The tire pressure monitor is temporarily unavailable Continue driving As soon as the cause has been eliminated the tire pressure moni tor automatically switches o...

Page 318: ...e tire pressure and add air if necessary When the tire pressure has been set correctly re start the tire pressure monitor page 250 Tire Pressure Monitor Inoperative The tire pressure monitor is malfunctioning Visit a qualified specialist workshop Key Display messages Possible causes consequences and M Solutions Â Don t Forget Your Key This message reminds you not to leave your SmartKey in the vehi...

Page 319: ...The SmartKey must be replaced Visit a qualified specialist workshop Vehicle Display messages Possible causes consequences and M Solutions Refill Washer Fluid The washer fluid level in the washer fluid reservoir has dropped below the minimum Add washer fluid page 218 If the display message still appears Consult a qualified specialist workshop 1 At least one door is open Close all the doors f The ho...

Page 320: ...ics If the power assistance of the steering fails partially or completely you will need to use more force to steer If safe steering is possible drive on carefully Visit or consult a qualified specialist workshop immediately If safe steering is possible drive on carefully Visit or consult a qualified specialist workshop immediately Ð Steering Malfunction Stop Immediately See Operator s Manual The s...

Page 321: ...ission to position j Consult a qualified specialist workshop d Vehicle Operational Switch the Ignition Off Before Exiting You are about to exit the vehicle when it is in a ready to drive state When you exit the vehicle switch off the vehicle and take the key with you If you do not exit the vehicle switch off the electrical consumers e g the seat heating Otherwise the 12 V battery may discharge and...

Page 322: ...electrical step Open or close the sliding door again If the electrical step does not completely extend again push it in manually emergency release page 60 Inform passengers that the step is missing before they exit the vehicle g Step Not Retracted See Operator s Manualor step not retracted mal function The electric step is not or is only partially retracted Ensure there is sufficient clearance for...

Page 323: ...uto Lamp Function Inoperative The light sensor is malfunctioning Visit a qualified specialist workshop b Malfunction See Opera tor s Manual The exterior lighting is malfunctioning Visit a qualified specialist workshop Vehicles with trailer hitch a fuse may have blown Stop in accordance with the traffic conditions Check the fuses and replace them if necessary page 238 b Check Left Low Beam example ...

Page 324: ...a jour ney Indicator and warning lamps L Low beam page 84 T Standing lights page 84 K High beam page 85 Turn signal lights page 85 R Rear fog light page 84 ü Seat belt not fastened page 328 and J USA Brakes red page 323 J Canada Brakes red page 323 J Brakes yellow page 323 ABS malfunction page 323 Off road gear ESP page 323 å ESP OFF page 323 æ Active Brake Assist switched off page 146 F and USA E...

Page 325: ...persists consult a qualified specialist work shop Park the vehicle only on level ground and secure it against rolling away page 141 and F Red electric parking brake applied indicator lamp USA lights up Red electric parking brake applied indicator lamp Canada lights up Electric parking brake malfunctioning yellow indicator lamp lights up Vehicles with electric parking brake the red and yellow elect...

Page 326: ...ressing the brake pedal If the fault message persists park the vehicle on level ground and secure it against rolling away page 141 Consult a qualified specialist workshop Do not drive the vehicle when the red indicator lamp is flashing as the brake system may overheat and F Red electric parking brake applied indicator lamp USA lights up Red electric parking brake applied indicator lamp Canada ligh...

Page 327: ...pecialist workshop Drive on carefully at an adjusted speed and at a sufficient distance from the vehicle in front If the instrument cluster shows a display message comply with it Consult a qualified specialist workshop J and Brake warning lamp red USA J Brake warning lamp red Canada The red brakes warning lamp lights up while the vehicle is on Possible causes R The brake force boosting is malfunct...

Page 328: ...the traffic condi tions Do not continue driving Consult a qualified specialist workshop J and Brake warning lamp red USA Only in the USA The brake system red warning lamp lights up while the engine is on Possible cause R The brakepads have reached their wear limit WARNING Risk of accident due to restricted braking power When the brake pads have reached their wear limit the braking power may be res...

Page 329: ...n other driving safety systems are switched off Drive on carefully Have ESP checked at a qualified specialist workshop Drive on carefully Note the messages on the instrument cluster Consult a qualified specialist workshop ESP warning lamp flashes The ESP yellow warning lamp flashes during a journey ESP intervenes page 145 Adapt your driving style to the weather and road conditions å ESP OFF warnin...

Page 330: ...s on the instrument cluster Consult a qualified specialist workshop Seat belt Warning indicator lamp Possible causes consequences and M Solutions 7 Seat belt warning lamp flashes The seat belt red warning lamp flashes and an intermittent warning tone sounds The driver or front passenger does not have their belt on while the vehi cle is in motion speeds above 15 mph 25 km h Put on the seat belt pag...

Page 331: ...sult a qualified specialist workshop Note the messages on the instrument cluster display Engine Warning indicator lamp Possible causes consequences and M Solutions ÿ Coolant warning lamp The red coolant warning lamp lights up while the vehicle is on Possible causes R Temperature sensor malfunctioning R Coolant level too low R Air supply to the radiator obstructed R Radiator fan faulty If a warning...

Page 332: ...mp The yellow fuel reserve warning lamp lights up while the vehicle is on The fuel supply has dropped into the reserve range Refuel Engine diagnosis warning lamp The yellow Check Engine warning lamp lights up while the vehicle is on A malfunction has occurred in the engine exhaust system or fuel sys tem This can cause the emissions limit values to be exceeded and the engine to run in emergency mod...

Page 333: ...oss malfunction lights up The tire pressure monitoring system has detected a loss of pressure in at least one tire WARNING Risk of an accident due to insufficient tire pressure R The tires can burst R The tires can wear excessively and or unevenly R The driving characteristics as well as the steering and braking may be greatly impaired You could then lose control of the vehicle Observe the recomme...

Page 334: ...es Replacing light bulbs 91 Additive DEF 134 Additives Additives engine oil 290 Engine oil 290 Fuel 287 ADR working speed control Adjusting 167 Function 167 Switching on off 167 Air bag Inflating 33 Overview 36 Warning lamp 32 Air vents Adjusting front 104 Adjusting rear passenger compart ment 105 adjusting roof ventilator 105 Airbag Protection impaired 37 Protection provided 36 All wheel drive En...

Page 335: ...auxiliary battery engine compartment 234 Disconnecting the starter battery 232 Installing removing the starter bat tery 233 Jump starting vehicle 229 Key 47 Notes vehicle battery 228 Starter battery 231 Battery main switch Notes 122 Switching power supply on off 122 Belt 33 Blind Spot Assist Activating deactivating 164 Function 163 Rear Cross Traffic Alert 164 Bluetooth Activating deactivating 192...

Page 336: ...te lamp 93 Low beam 90 Tail lamp bulb types Cargo Van and Passenger Van 91 Tail lamp bulb types chassis 93 Turn signal light rear chassis 93 Changing owner 23 Characteristics of the tire 255 Charging Battery 229 Charging wirelessly mobile tele phone in front 83 Mobile phone wireless 82 Mobile telephone USB socket 82 Child safety lock Sliding door 44 Child seat Basic instructions 38 Front passenger...

Page 337: ...tKey 62 Conversions 21 Coolant Filling capacities 293 Coolant engine Checking level 217 Copyright License 31 Copyrights Trademarks 31 Cornering light 85 Correct use 26 Cross traffic warning 164 Crosswind Assist 146 Cruise control Activating 149 Buttons 149 Calling up a speed 149 Deactivating 149 Function 149 Requirements 149 Selecting 149 Setting the speed 149 Storing a speed 149 System limits 149...

Page 338: ... Fault Starts until Emerg Op XXX See Opera tor s Manual 314 Û ATTENTION ASSIST Inopera tive 309 Û ATTENTION ASSIST Take a Break 310 b Auto Lamp Function Inopera tive 321 J Check Brake Fluid Level 304 Check Coolant Level See Operator s Manual 313 4 Check Engine Oil At Next Refueling 311 4 Check Engine Oil Level Add 1 Liter 311 b Check Left Low Beam exam ple 321 h Check Tires 315 Clean Fuel Filter 3...

Page 339: ...ts 321 b Switch On Headlamps 321 h Tire Press Sen Missing 315 x Veh Tracking Activated See Op Manual or mobile app 320 h Warning Tire Malfunction 315 Active Brake Assist Functions Cur rently Limited See Operator s Man ual 304 Active Brake Assist Functions Limi ted See Operator s Manual 304 Active Distance Assist Inoperative 307 Active Distance Assist Now Available 308 Active Lane Keeping Assist Ca...

Page 340: ...eated roads 114 New brake disks brake linings 114 Parking brake 114 Short distance trips 113 Subjecting brakes to a load 114 Wet road surfaces brake 114 Driving safety system ABS anti lock braking system 144 Active Brake Assist 146 ASR acceleration skid control 144 BAS Brake Assist System 144 Blind Spot Assist 163 EBD Electronic Brakeforce Distribu tion 146 ESP Electronic Stability Program 145 ESP...

Page 341: ...ng neutral automatic transmis sion 123 Engaging reverse gear automatic trans mission 123 Engine Problems 134 Starting in emergency operation mode 110 Starting Remote Online 110 Starting start stop button 109 Starting assistance 229 Switching off start stop button 139 Engine data Showing 194 Engine electronics 270 Engine number 284 Engine oil Additives 290 Capacity 290 Checking the oil level on boa...

Page 342: ...alling up 194 Fuses Electrical fuses Before replacing 238 Fuse box co driver footwell 239 Fuse box seat base of driver s seat 239 Notes 238 G Gasoline 286 General operating permit number EC 284 Genuine parts 20 Getting in and out 51 Grab handles Notes 66 use 51 Gross axle weight rating 284 H Handling characteristics Unusual 242 hands free system 194 Hazard warning light system 85 Head restraint Ma...

Page 343: ...m the stowage compartment 241 Storage location 260 Storage location of hydraulic jack 240 Jump start connection Starting assis tance 229 K Key Acoustic locking verification signal 47 Battery 47 Central locking system 47 electric sliding door open close 54 Emergency key 47 Fastening to keyring 47 Functions 46 Problem 48 Radio connection 46 Unlocking setting 47 L Lamp 90 Lane Keeping Assist Driving ...

Page 344: ...nce Activating deactivating 161 Manual parking brake Handbrake man ual Parking brake manual Applying releasing 139 Emergency braking 140 Folding up down 140 Manually pumping up the air bellows electronic level control 131 Maximum gross vehicle weight 284 Maximum load Determining 251 Sample calculation 252 Maximum tire load 254 Maximum tire pressure 255 MBUX 185 MBUX display Home screen 185 MBUX mu...

Page 345: ... glare mode for the outside mirrors 96 Digital inside rear view mirror 97 Mobile phone Charging USB socket 82 Frequencies 270 Maximum transmission output 270 Wireless charging front 83 Motion detector cargo compartment 89 Mounting a load 207 Multi Purpose Vehicle MPV 26 Multifunction steering wheel Button overview 174 Multimedia system 185 N Near Field Communication NFC NFC Connecting a mobile pho...

Page 346: ...ss 284 Permissible towing methods 234 Pets in the vehicle 45 Placing a load on the wheel arch 210 Plastic trim care 223 Post collision brake 38 Power supply Battery main switch 122 Switching on start stop button 108 Power washer care 221 Pulling away 154 Q QR code rescue card 27 Qualified specialist workshop 25 R Radar sensors Maintenance 222 Notes 143 Radio Activating 204 Activating deactivating ...

Page 347: ...Rescue card QR code 27 Resetting MBUX reset function 193 Responsibility Driving safety systems 143 Restraint system Basic instructions for children 38 Function the event of an accident 33 Functionality 32 Malfunction 32 Protection 32 Protection limited 32 Self test 32 Warning lamp 32 Restricting the shift range 125 Reverse gear Deactivating activating the warning tone 119 Reverse warning device 11...

Page 348: ... with button 53 Opening closing from the inside 52 opening closing from the outside 52 SmartKey Deactivating the function 47 Energy consumption 47 Snow chains 243 Socket Trailer hitch 170 Socket 12 V 12 V socket Front center console 81 Socket 115 V 115 V socket Lower control panel 81 SOS button 180 Sound settings Adjusting treble mid range and bass settings 206 Automatic volume adjustment 206 Call...

Page 349: ...icle dimensions 294 Vehicle identification plate 284 Technical data DEF filling quantity 290 Telephone Activating functions during a call 197 Calls with several participants 197 Charging wirelessly mobile tele phone in front 83 Connecting a mobile phone Near Field Communication NFC 196 Connecting a mobile phone Secure Simple Pairing 195 De authorizing a mobile phone 195 Incoming call during an exi...

Page 350: ...system 248 Tire pressure table 245 248 Tire quality grades 253 Unusual handling characteristics 242 Wheel size categories 259 Top Tether 42 Topping up the windshield washer sys tem 218 Touch Control On board computer 174 Operating 186 Setting acoustic operating feedback 186 Setting sensitivity 186 Touchscreen 186 Touchscreen media display Setting acoustic operating feedback 187 Tow away alarm Func...

Page 351: ...he inside 49 Locking unlocking mechanical key 51 Lowering 264 Maintenance 23 Medical aids 26 Notifying problems 26 Parking for an extended period 142 QR code rescue card 27 Raising 261 Registration 25 Starting in emergency operation mode 110 Starting Remote Online 110 Starting start stop button 109 Switching off start stop button 139 Switching on power supply start stop button 108 Ventilating conv...

Page 352: ...dicator lamp Canada lights up 325 F Red parking brake applied indicator lamp USA lights up 325 6 Restraint system warning lamp 326 7 Seat belt warning lamp flashes 328 ü Seat belt warning lamp lights up 328 The electric parking brake malfunctioning yellow indicator lamp does not light up 324 h Tire pressure monitoring sys tem warning lamp flashes 330 h Tire pressure monitoring sys tem warning lamp...

Page 353: ...per blades WET WIPER SYSTEM 95 Windshield cleaning agent 293 294 Windshield wiper Switching on off rear window 95 Windshield wipers Replacing the wiper blades 95 Replacing the wiper blades WET WIPER SYSTEM 95 Replacing the wiper blades wind shield 95 Replacing wiper blades rear window 96 Switching on off 94 Switching on off windshield 94 Winter operation 243 Winter tires Notes 242 Wiper blades Mai...

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