5-5
Matec Applied Sciences
56 Hudson St., Northborough MA 01532 Ph: (508) 393-0155x321 Fax: (508) 393-5476 e:[email protected]
Fan not
operating
Fan wiring or motor
problem
Repair wiring or replace
fan.
Your local service
representative
Screen is
blank
Control panel display not
adjusted correctly
Adjust control panel
display.
Section 6.6
CPU requires reset
Turn instrument power off.
Wait five seconds. Turn
power on.
—
Power supply fuse blown
Replace fuse.
Control panel ribbon cable
disconnected
Reconnect ribbon cable.
No
response
from
keypad
CPU requires reset
Turn instrument power off.
Wait five seconds. Turn
power on.
—
Keypad is defective
Check keypad using Test
Keypad diagnostic.
Section 5.3
5.2.2 Fractionation Troubleshooting
Use Table 5-2 to quickly identify corrective actions for fractionation system problems.
Table 5-2 Fractionation Problems – Quick Troubleshooting Checklist
Symptom
Possible Cause
Corrective Action
Refer to
Erratic
retention
times
Air bubble in pump head
Degas all eluants,
re-prime pump.
Section 4.1
Malfunctioning pump
check valves
Clean or replace pump
check valves.
Section 6.1.3
Leak at tube fitting
Check that all tube fittings
are tight.
Leaking pump seals
Replace pump seals.
Section 6.1.1
Increased
sample and
marker
retention
times
Incorrect flow rate
Adjust flow rate.
Section 3.2
Incorrect eluant
composition
Adjust eluant composition.
Cartridge partially
blocked
Change eluant, backflush
cartridge, snip off end of
capillary, or replace top
cartridge.
Sections 5.1 and
6.6.
Column heater not
connected
Connect column heater.
Instructions
supplied with
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com