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8.9. Solving Network Connection Problems
Most network connection problems are the result of poor connections.
When the Network Storage is fully booted and connected to the network, the
Ethernet Activity LED indicates status and activity:
•
Green – Network link is properly connected
•
Flashing Green – Network Activity
•
Dark – No Connection
If your Network Storage is connected to your network but the Ethernet Activity
LED on your Network Storage is dark, check the following items:
•
Verify that the switch, hub, or facility network service connection that you
are using is operational.
Switches and hubs have LEDs that light when there is a connection and
flash when there is activity.
Network service connections generally do not have LEDs to verify whether
they actually are connected to the network. See your Network
Administrator for assistance.
•
Be sure the network cable is firmly attached to the Network Storage
network connector at one end and to the network switch, hub, or facility
network connection at the other.
•
If the cable connections are good, remove the existing network cable and
install a known-good network cable.
If you know your network devices are working properly and you know that your
network cable is good, but the Ethernet Activity LED remains dark, see
“Contacting Technical Support”
