Lenovo ThinkServer TS150, User Manual And Hardware Maintenance Manual

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Chapter 7. Getting information, help, and service
This chapter contains information about help, service, and technical assistance for products manufactured
by Lenovo and where to go for additional information about Lenovo and Lenovo products.
Information resources
You can use the information in this topic to access useful resources for your Lenovo product.
Using the documentation
To get the information about your Lenovo system, optional devices, and installed software, if any, go to the
Lenovo Support Web site at http://www.lenovo.com/support.
For more information about your server documentation, see “Server documentation” on page 2.
If you suspect a software problem, refer to the documentation, including readme files and online help, that
comes with the operating system or software program.
ThinkServer Web site
The ThinkServer Web site provides up-to-date information and services to help you buy, use, upgrade, and
maintain your server. You can visit the ThinkServer Web site at:
http://www.lenovo.com/thinkserver
Lenovo Support Web site
Technical support information is available on the Lenovo Support Web site at:
http://www.lenovo.com/support
This Web site is updated with the latest support information such as the following:
• Drivers and software
• Diagnostic solutions
• Product and service warranty
• Product and parts details
• User guides and manuals
• Knowledge base and frequently asked questions
Help and service
This topic contains information about obtaining help and service.
Before you call
Before you call, do the following to try to solve the problem by yourself:
• Check all cables to ensure that they are connected.
• Check the power switches to ensure that the system and optional devices are turned on.
• Use the troubleshooting information in this manual. See Chapter 6 “Troubleshooting and diagnostics” on
page 103.
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