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Lenovo System x3250 M5, Installation And Service Manual

The Lenovo System x3250 M5 is a powerful server designed to deliver exceptional performance and reliability. To get started with your server, you can easily access the comprehensive Product Manual that provides detailed instructions and insights. Download it for free from our website and unleash the full potential of your Lenovo System x3250 M5.

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1. When you reassemble the components in the server, be sure to route all cables carefully so that they are

not exposed to excessive pressure.

2. When you replace the system board, you must either update the server with the latest firmware or

restore the pre-existing firmware from a diskette or CD image. Make sure that you have the latest
firmware or a copy of the pre-existing firmware before you proceed. See “Updating the firmware”
on page 85, “Updating the Universal Unique Identifier (UUID)” on page 102, and “Updating the
DMI/SMBIOS data” on page 104.

3. When you replace the system board, make sure that you remove the Integrated Management Module II

(IMM2) Advanced Upgrade and place it on the new system board. For information about the Advanced
Upgrade, see “Using the remote presence and blue-screen capture features” on page 97

4. Reactivate any Features on Demand features after replacing the system board. Instructions for

automating the activation of features and installing activation keys is in the

Features on Demand User's

Guide

. To download the document, go to http://www.ibm.com/systems/x/fod/, log in, and click

Help

.

5. Some cluster solutions require specific code levels or coordinated code updates. If the device is part

of a cluster solution, verify that the latest level of code is supported for the cluster solution before
you update the code.

Read the safety information in “Safety” on page v and “Installation guidelines” on page 31.

If you are replacing a server component in the server, you need to slide the server out from the rack
enclosure, turn off the server and peripheral devices, and disconnect the power cords and all external cables.

To replace the system board, complete the following steps.

Step 1.

Touch the static-protective package that contains the system board to any unpainted metal surface
on the server; then, remove the system board from the package.

Note:

When you are holding or replacing the system board in the server, avoid touching the cable

clips on the side of the chassis and the connectors on the system board. Be careful not to damage
any surrounding components inside the chassis.

Step 2.

Align the system board with the chassis and replace the nine screws that you removed.

Chapter 6

.

Removing and replacing server components

257

Summary of Contents for System x3250 M5

Page 1: ...Lenovo System x3250 M5 Installation and Service Guide Machine Type Type 5458 ...

Page 2: ...Information document and the Safety Information and Environmental Notices and User Guide documents on the Lenovo Documentation CD Third Edition November 2015 Copyright Lenovo 2015 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 0592...

Page 3: ...ing the 2 5 inch hot swap hard disk drive backplane 4 to 8 hard disk drive upgrade 44 Installing drives 47 Drive IDs 48 Installing a hot swap hard disk drive 49 Installing a simple swap hard disk drive 51 Installing the optional DVD drive 52 Memory module installation 55 Unbuffered DIMMs UDIMMs 56 Installing a DIMM 57 Installing an adapter 59 Installing an Lenovo ServeRAID SAS SATA controller 61 I...

Page 4: ...automated boot recovery method 145 Out of band method 145 Automated boot recovery ABR 145 Nx boot failure 146 Chapter 5 Parts listing Lenovo System x3250 M5 Type 5458 147 Replaceable server components 147 Structural parts 153 Power cords 155 Chapter 6 Removing and replacing server components 157 Returning a device or component 157 Removing and replacing server components 157 Removing and replacing...

Page 5: ...w to send DSA data 706 Creating a personalized support web page 706 Software service and support 707 Hardware service and support 707 Taiwan product service 707 Appendix E Notices 709 Trademarks 710 Important notes 710 Recycling information 710 Particulate contamination 711 Telecommunication regulatory statement 711 Electronic emission notices 711 Federal Communications Commission FCC statement 71...

Page 6: ...iv Lenovo System x3250 M5Installation and Service Guide ...

Page 7: ...iften Ennen kuin asennat tämän tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de sécurité Vor der Installation dieses Produkts die Sicherheitshinweise lesen Prima di installare questo prodotto leggere le Informazioni sulla Sicurezza Les sikkerhetsinformasjonen Safety Information før du installerer dette produktet Antes de instalar este produto...

Page 8: ...etermine how serious the hazard is and whether you must correct the problem before you work on the product Consider the following conditions and the safety hazards that they present Electrical hazards especially primary power Primary voltage on the frame can cause serious or fatal electrical shock Explosive hazards such as a damaged CRT face or a bulging capacitor Mechanical hazards such as loose ...

Page 9: ...power off EPO switch disconnecting switch or electrical outlet so that you can turn off the power quickly in the event of an electrical accident Disconnect all power before you perform a mechanical inspection work near power supplies or remove or install main units Before you work on the equipment disconnect the power cord If you cannot disconnect the power cord have the customer power off the wal...

Page 10: ...cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product When possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire wate...

Page 11: ...uch as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposu...

Page 12: ...ce The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 1 2 Statement 6 CAUTION If you install a strain relief bracket option over the end of the power cord that is connected to the device you must connect the other end of the power cord to an easily accessible power source Statement ...

Page 13: ...as this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Statement 12 CAUTION The following label indicates a hot surface nearby Statement 26 CAUTION Do not place any object on top of rack mounted devices Statement 27 CAUTION Hazardous moving parts are nearby Copyright Lenovo 2015 xi ...

Page 14: ...rack cabinet Always install stabilizer brackets on the rack cabinet Always install servers and optional devices starting from the bottom of the rack cabinet Always install the heaviest devices in the bottom of the rack cabinet xii Lenovo System x3250 M5Installation and Service Guide ...

Page 15: ...novo server products at http shop lenovo com us en systems At http www lenovo com support you can create a personalized support page by identifying Lenovo products that are of interest to you From this personalized page you can subscribe to weekly email notifications about new technical documents search for information and downloads and access various administrative services If you participate in ...

Page 16: ...th an optional optical drive bay 00000000000 00000000000 00000000000 Figure 2 Front view of the 2 5 inch model Record information about the server in the following table Table 1 Record of the system information Product name Machine Type s Model number Serial number Lenovo System x3250 M5 Type 5458 server Type 5458 The model number and serial number are on the ID label on the front of the server as...

Page 17: ...ating system For a list of supported optional devices for the server see http www lenovo com us en serverproven See the Rack Installation Instructions document on the Lenovo System x Documentation CD for complete rack installation and removal instructions The Lenovo System x Documentation CD The Lenovo System x Documentation CD contains documentation for the server in Portable Document Format PDF ...

Page 18: ...ments When you select a document a description of the document is displayed under Topic Description To select more than one document press and hold the Ctrl key while you select the documents Click View to view the selected document or documents in Acrobat Reader or xpdf If you selected more than one document all the selected documents are opened in Acrobat Reader or xpdf To search all the documen...

Page 19: ... additional documentation might be included on the Lenovo System x Documentation CD The System x and BladeCenter Tools Center is an online information center that contains information about tools for updating managing and deploying firmware device drivers and operating systems The System x and BladeCenter Tools Center is at http www ibm com support entry portal docdisplay lndocid LNVO CENTER The s...

Page 20: ...instruction L1 cache 32 KB data L1 cache 256 KB instruction data L2 cache and up to 8 MB L3 cache that is shared among the cores Support for Intel Flex Memory Technology Notes 1 Use the Setup utility to determine the type and speed of the microprocessors in the server 2 For a list of supported microprocessors see http www lenovo com us en serverproven Memory Minimum 4 GB Maximum 32 GB Types PC3L 1...

Page 21: ...dule II IMM2 which consolidates multiple management functions in a single chip Broadcom 5719 Gigabit Ethernet controller with TCP IP Offload Engine TOE and Wake on LAN support Six Universal Serial Bus USB Two USB 3 0 ports on the front Due to the limitation of USB 3 0 the front USB is not usable for VMware 5 5 Four USB 2 0 ports on the rear Two Ethernet ports 1 2 are enabled and another two Ethern...

Page 22: ...page 711 Heat output Approximate heat output Minimum configuration 143 BTU per hour 42 watts Maximum configuration 710 BTU per hour 208 watts Server complies with ASHRAE class A3 specifications when Operating temperature enhancement kit is installed Temperature 5 C to 40 C 41 F to 104 F Altitude 0 to 950 m 3 117 ft decrease the maximum system temperature by 1 C for every 175 m increase in altitude...

Page 23: ...There is no keyboard connector or mouse connector on the server You can connect a USB keyboard and USB mouse to the server by using the USB connectors EU Regulation 617 2013 Technical Documentation International Business Machines Corporation New Orchard Road Armonk New York 10504 http www ibm com customersupport For more information on the energy efficiency program go to http www ibm com systems x...

Page 24: ...Generalized Test Protocol for Calculating the Energy Efficiency of Internal Ac Dc and Dc Dc Power Supplies Rail and supported rack cabinet specifications Option name System x3250 M5 2 MBR Slide Option part number N A default for System x3250 M5 servers Supported rack cabinet type Four post IBM and Lenovo standard rack cabinet complying with the International Electrotechnical Commission IEC standar...

Page 25: ...irtualization technologies for Lenovo and non Lenovo x86 platforms For more information see the Systems Director Information Center at http www ibm com systems software director resources html and Systems Director on page 13 Integrated Management Module II IMM2 The Integrated Management Module II IMM2 combines service processor functions video controller and remote presence and blue screen capture...

Page 26: ...s for a full configuration The server comes with one 300 watt fixed power supply or one 460 watt hot swap power supply installed The server supports a maximum of two 460 watt hot swap power supplies For redundancy support on hot swap models two power supplies must be installed in the server Two power supplies enables continued operation if one of the power supplies fails ServeRAID support The Serv...

Page 27: ...ernal thermal trip signal monitoring configuration checking and microprocessor and voltage regulator module failure identification through light path diagnostics Nonmaskable interrupt NMI button Parity checking on the PCIe buses Power management compliance with Advanced Configuration and Power Interface ACPI Power on self test POST Redundant hot swap power supplies Serial Presence Detection SPD on...

Page 28: ...the base capabilities Managing the life cycles of virtual resources For more information about Systems Director see the Systems Director Information Center at http pic dhe ibm com infocenter director pubs index jsp and the Systems Management website at http shop lenovo com us en systems solutions which presents an overview of Systems Management and Systems Director Server controls LEDs and power T...

Page 29: ...00 00000000000 00000000000 Figure 7 Front view of the 2 5 inch hot swap hard disk drive server with four hard disk drives The following illustration shows the controls LEDs and connectors on the front of the 2 5 inch simple swap hard disk drive model with four hard disk drives 0000 0000 0000 0000 0000 0000 00000000000 00000000000 00000000000 Figure 8 Front view of the 2 5 inch simple swap hard dis...

Page 30: ...n hot swap SAS or SATA hard disk drives Each hot swap hard disk drive has an activity LED and when this LED is flashing it indicates that the drive is in use Hard disk drive status LED This LED is used on hot swap SAS or SATA hard disk drives When this LED is lit it indicates that the drive has failed If an optional ServeRAID controller is installed in the server when this LED is flashing slowly o...

Page 31: ... will last approximately 5 to 10 seconds Flashing slowly once per second The server is turned off and is ready to be turned on You can press the power control button to turn on the server Lit The server is turned on Reset button Press this button to reset the server and run the power on self test POST You might have to use a pen or the end of a straightened paper clip to press the button Hard disk...

Page 32: ...ow the connectors and LEDs on the rear of the server The following illustration shows the LEDs and connectors on the rear of the fixed power supply model 000000000000 000000000000 000000000000 0 0 0 00 00 00 Figure 12 Connectors on the rear of the fixed power supply model 000000000000 000000000000 000000000000 0 0 0 0 0 0 Figure 13 LEDs on the rear of the fixed power supply model The following ill...

Page 33: ... about the power supply During typical operation both the ac and dc power LEDs are lit For any other combination of LEDs see Power supply LEDs on page 119 Power supply error LED When this yellow LED is lit it indicates that the power supply has failed Power cord connector Connect the power cord to this connector Video connector Connect a monitor to this connector Serial connector Connect a 9 pin s...

Page 34: ...ly and one or more fans might start running to provide cooling while the server is connected to power You can turn on the server by pressing the power control button Step 1 Press the power on button to turn on the server Step 2 The server can also be turned on in any of the following ways If a power failure occurs while the server is turned on the server will restart automatically when power is re...

Page 35: ...press the power control button to start an orderly shutdown of the operating system and turn off the server if your operating system supports this feature If the operating system stops functioning you can press and hold the power control button for more than 4 seconds to turn off the server The server can be turned off by Wake on LAN feature with the following limitation Note When you install any ...

Page 36: ...22 Lenovo System x3250 M5Installation and Service Guide ...

Page 37: ...rating system starts if an operating system is installed or that a 19990305 error code is displayed indicating that an operating system was not found but the server is otherwise working correctly If the server is not working correctly see Running DSA Preboot diagnostic programs on page 126 for information about how to run diagnostics Step 4 Follow the installation procedures in this chapter and us...

Page 38: ...d diagnostic data to Lenovo Standard upload http www ibm com de support ecurep send_http html Standard upload with the system serial number http www ecurep ibm com app upload_hw Secure upload http www ibm com de support ecurep send_http html secure Secure upload with the system serial number https www ecurep ibm com app upload_hw Server components The following illustration shows the major compone...

Page 39: ...Server components Blue on a component indicates touch points where you can grip the component to remove it from or install it in the server open or close a latch and so on Chapter 2 Installing optional devices 25 ...

Page 40: ...omponents See the instructions for removing or installing a specific hot swap component for any additional procedures that you might have to perform before you remove or install the component System board internal connectors The following illustration shows the internal connectors on the system board Figure 17 Internal connectors on the system board System board external connectors The following i...

Page 41: ...urn off the server then disconnect all power cords and external cables Review the information in Safety on page v Installation guidelines on page 31 and Turning off the server on page 20 2 Any system board switch or jumper block that is not shown in the illustrations in this document are reserved 3 If there is a clear protective sticker on the switch blocks you must remove and discard it to access...

Page 42: ...fault Loads the primary server firmware ROM page Pins 2 and 3 Boot from backup Loads the secondary backup server firmware ROM page Notes 1 If no jumper is present the server responds as if the pins are set to the default 2 Changing the position of the UEFI boot backup jumper from pins 1 and 2 to pins 2 and 3 before the server is turned on alters which flash ROM page is loaded Do not change the jum...

Page 43: ...eck if an administrator password is set See Passwords on page 93 for additional information about passwords 3 Off Default off 4 Off Asserts IMM2 reset When this switch is toggled on the IMM2 reset is asserted The following table describes the functions of the button on the system board Table 5 Button definition Button name Definition NMI button This button is on the rear of the server Press this b...

Page 44: ...board PCI riser card assembly connectors The following illustration shows the locations of the PCI slots on the riser card assembly Figure 21 Connectors on PCI riser card assembly 30 Lenovo System x3250 M5Installation and Service Guide ...

Page 45: ...Center for System x and BladeCenter at http www ibm com support entry portal docdisplay lndocid LNVO CENTER Before you install optional hardware make sure that the server is working correctly Start the server and make sure that the operating system starts if an operating system is installed or that a 19990305 error code is displayed indicating that an operating system was not found but the server ...

Page 46: ...front of the fans For proper cooling and airflow replace the server cover before you turn on the server Operating the server for extended periods of time more than 30 minutes with the server cover removed might damage server components You have followed the cabling instructions that come with optional adapters You have replaced a failed fan as soon as possible You have replaced a hot swap drive wi...

Page 47: ...stall it directly into the server without setting down the device If it is necessary to set down the device put it back into its static protective package Do not place the device on the server cover or on a metal surface Take additional care when handling devices during cold weather Heating reduces indoor humidity and increases static electricity Removing the cover Use this information to remove t...

Page 48: ... on page 31 If you are replacing a server component or installing an optional device in the server you need to slide the server out from the rack enclosure turn off the server and peripheral devices and disconnect the power cords and all external cables To remove the air baffle complete the following steps Step 1 Remove the cover see Removing the cover on page 33 Step 2 Place your fingers under th...

Page 49: ...y Use this information to install the 2 5 inch simple swap hard disk drive backplate assembly Read the safety information in Safety on page v and Installation guidelines on page 31 If you are installing an optional device in the server you need to slide the server out from the rack enclosure turn off the server and peripheral devices and disconnect the power cords and all external cables There are...

Page 50: ... the cover on page 33 Step 2 Remove the PCI riser card assembly if applicable see Removing the PCI riser card assembly on page 163 Step 3 Align the backplate assembly with the backplate assembly alignment slots in the chassis Step 4 Lower the backplate assembly into the slot in the chassis until the front tab clicks into the latches on the chassis 36 Lenovo System x3250 M5Installation and Service ...

Page 51: ... ServeRAID SAS SATA controller on page 61 before connecting the cables to the hardware RAID card If you are installing the 2 5 inch simple swap hard disk drive backplate assembly for the left side cable connection to the PCI riser card assembly hardware RAID card inserted on the left side connect the cables as follows Chapter 2 Installing optional devices 37 ...

Page 52: ... with ServeRAID SAS SATA controller cable connection hardware RAID card inserted on the left side If you have more than four 2 5 inch simple swap hard disk drives connect the cables as follows 38 Lenovo System x3250 M5Installation and Service Guide ...

Page 53: ...on the left side If you are installing the 2 5 inch simple swap hard disk drive backplate assembly with a right angled mini SAS cable connector for the right side cable connection to the PCI riser card assembly hardware RAID card inserted on the right side connect the cables as follows Chapter 2 Installing optional devices 39 ...

Page 54: ...ion on page 78 Installing the 3 5 inch simple swap hard disk drive backplate assembly Use this information to install the 3 5 inch simple swap hard disk drive backplate assembly Read the safety information in Safety on page v and Installation guidelines on page 31 If you are installing an optional device in the server you need to slide the server out from the rack enclosure turn off the server and...

Page 55: ...following steps Step 1 Remove the cover see Removing the cover on page 33 Step 2 Remove the PCI riser card assembly if applicable see Removing the PCI riser card assembly on page 163 Step 3 Align the tabs of the drive backplate assembly with the backplate assembly slots at the back of the backplate assembly cage Chapter 2 Installing optional devices 41 ...

Page 56: ...rd and push down the retention latch on top of the drive cage until the backplate assembly is latched Figure 31 3 5 inch simple swap hard disk drive backplate assembly installation Step 5 Install the Lenovo ServeRAID SAS SATA controller see Installing an Lenovo ServeRAID SAS SATA controller on page 61 before connecting the cables to the hardware RAID card 42 Lenovo System x3250 M5Installation and ...

Page 57: ...inch simple swap hard disk drive with ServeRAID SAS SATA controller cable connection hardware RAID card inserted on the left side If you are installing the 3 5 inch simple swap hard disk drive backplate assembly with a right angled mini SAS cable connector for the right side cable connection to the PCI riser card assembly hardware RAID card inserted on the right side connect the cables as follows ...

Page 58: ... 2 5 inch hot swap hard disk drive backplane 4 to 8 hard disk drive upgrade Use this information to install the 2 5 inch hot swap hard disk drive backplane 4 to 8 hard disk drive upgrade Read the safety information in Safety on page v and Installation guidelines on page 31 If you are installing an optional device in the server you need to slide the server out from the rack enclosure turn off the s...

Page 59: ...ddle card Y shaped configuration cable labeled 1 and mini SAS cable labeled 1 to the connectors on hard disk drive backplane 1 Connect the other end of the of the mini SAS cable labeled 1 to the hardware RAID card port 1 Step 5 Connect the Y shaped configuration cable labeled 0 and mini SAS cable labeled 0 to the connectors on the hard disk drive backplane 0 Connect the other end of the of the min...

Page 60: ...de backplane installation Step 8 Install the Lenovo ServeRAID SAS SATA controller see Installing an Lenovo ServeRAID SAS SATA controller on page 61 before connecting the cables to the hardware RAID card 46 Lenovo System x3250 M5Installation and Service Guide ...

Page 61: ...n page 78 Installing drives This section describes the rules to install drives The following notes describe the type of hard disk drives that the server supports and other information that you must consider when you install a hard disk drive For a list of supported hard disk drives see http www lenovo com us en serverproven Locate the documentation that comes with the drive and follow those instru...

Page 62: ... and filler panel from the bay or PCI adapter or PCI Express adapter slot cover in the event that you later remove the device For a complete list of supported optional devices for the server see http www lenovo com us en serverproven Drive IDs This section details the drive IDs The drive ID that is assigned to each drive is printed on the front of the server The following illustrations show the lo...

Page 63: ...ve bay 2 Drive bay 3 Hard disk drive activity LED 0000 0000 0000 0000 0000 0000 Hard disk drive LED green activity Hard disk drive LED yellow status Figure 41 Front view of the 3 5 inch hot swap hard disk drive model 3 5 inch simple swap hard disk drive IDs This section shows the 3 5 inch simple swap hard disk drive IDs 00000000000000000 000000 000000 000000 000000 00000 00000 000000 000000 000000...

Page 64: ...filler panel in a safe place Step 2 Touch the static protective package that contains the drive to any unpainted metal surface on the server then remove the drive from the package and place it on a static protective surface Step 3 Install the hard disk drive in the drive bay a Make sure that the tray handle is in the open unlocked position b Align the drive with the guide rails in the bay 000000 0...

Page 65: ... page 78 Installing a simple swap hard disk drive Use this information to install a simple swap hard disk drive Read the safety information in Safety on page v and Installation guidelines on page 31 If you are installing an optional device in the server you need to slide the server out from the rack enclosure turn off the server and peripheral devices and disconnect the power cords and all externa...

Page 66: ...nformation to install the DVD drive Read the safety information in Safety on page v and Installation guidelines on page 31 If you are installing an optional device in the server you need to slide the server out from the rack enclosure turn off the server and peripheral devices and disconnect the power cords and all external cables To install the DVD drive complete the following steps Step 1 Remove...

Page 67: ...he following Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode...

Page 68: ... protective surface Step 5 Follow the instructions that come with the drive to set any jumpers or switches Step 6 Attach the drive retention clip that you removed from the DVD drive filler panel to the side of the new DVD drive Figure 48 DVD drive retention clip installation Step 7 Align the DVD drive in the drive bay and slide the DVD drive into the optical drive bay until the DVD drive clicks in...

Page 69: ...t you install in DIMM connectors 1 and 3 must match each other However they do not have to be the same size and speed as the DIMMs that are installed in DIMM connectors 2 and 4 You can use compatible DIMMs from various manufacturers in the same pair The specifications of a DDR3 DIMM are on a label on the DIMM in the following format gGBeRxf PC3v wwwwwm aa bb cc where gGB is the total capacity of t...

Page 70: ...l position indicates whether the DIMM is single rank n 1 or dual rank n 2 2 The amount of usable memory is reduced depending on the system configuration A certain amount of memory must be reserved for system resources To view the total amount of installed memory and the amount of configured memory run the Setup utility For additional information see Configuring the server on page 86 The following ...

Page 71: ...emory population rule to optimize the system performance Table 8 UDIMM population rule DIMM connector 1 DIMM connector 2 DIMM connector 3 DIMM connector 4 Populated Empty Populated Empty Populated Populated Populated Populated Installing a DIMM Use this information to install a DIMM Read the safety information in Safety on page v and Installation guidelines on page 31 If you are installing an opti...

Page 72: ...ich you will install the DIMMs Install the DIMMs in the sequence shown in the following table Table 9 DIMM installation sequence Number of DIMMs Installation sequence connectors First pair of DIMMs 1 3 Second pair of DIMMs 2 4 Step 3 Open the retaining clip on each end of the DIMM connector Attention To avoid breaking the retaining clips or damaging the DIMM connectors open and close the clips gen...

Page 73: ...emove the DIMM and then reinsert it If you have other devices to install do so now Otherwise go to Completing the installation on page 78 Installing an adapter Use this information to install an adapter The following notes describe the types of adapters that the server supports and other information that you must consider when you install an adapter To confirm that the server supports the adapter ...

Page 74: ...e that contains the adapter to any unpainted metal surface on the server then remove the adapter from the package Step 4 Place the adapter component side up on a flat static protective surface and set any jumpers or switches as described by the adapter manufacturer if necessary Step 5 Remove the expansion slot filler from the PCI riser card assembly and save for future use Step 6 Align the gold fi...

Page 75: ...veRAID Manager Installing an Lenovo ServeRAID SAS SATA controller Use this information to install an Lenovo ServeRAID SAS SATA controller For configuration information see the ServeRAID SAS SATA controller documentation at http www lenovo com support Important To ensure that any of your Lenovo ServeRAID SAS SATA controllers function properly on UEFI based servers make sure that the ServeRAID SAS S...

Page 76: ... of server components Figure 55 ServeRAID SAS SATA controller installation Step 4 Touch the static protective package that contains the new ServeRAID SAS SATA controller to any unpainted surface on the outside of the server then grasp the ServeRAID SAS SATA controller by the top edge or upper corners of the ServeRAID SAS SATA controller and remove it from the package Step 5 Take the signal cable t...

Page 77: ...Figure 56 ServeRAID SAS SATA controller signal cable connection for simple swap hard disk drive models left PCI module connection Chapter 2 Installing optional devices 63 ...

Page 78: ...Figure 57 ServeRAID SAS SATA controller signal cable connection for simple swap hard disk drive models right PCI module connection 64 Lenovo System x3250 M5Installation and Service Guide ...

Page 79: ...Figure 58 ServeRAID SAS SATA controller signal cable connection for hot swap hard disk drive models left PCI module connection Chapter 2 Installing optional devices 65 ...

Page 80: ...Figure 59 ServeRAID SAS SATA controller signal cable connection for hot swap hard disk drive models right PCI module connection 66 Lenovo System x3250 M5Installation and Service Guide ...

Page 81: ... it is firmly seated Attention Incomplete insertion might cause damage to the server or the ServeRAID SAS SATA controller Step 9 Install the PCI riser card assembly see Replacing the PCI riser card assembly on page 78 If you have other devices to install do so now Otherwise go to Completing the installation on page 78 Note When you restart the server you are prompted to import the existing RAID co...

Page 82: ...tep 5 Align the memory module with the connector on the ServeRAID SAS SATA controller and push it into the connector until it is firmly seated Figure 61 ServeRAID SAS SATA controller memory module installation Step 6 Reinstall the ServeRAID SAS SATA controller Installing an Lenovo ServeRAID SAS SATA controller on page 61 Step 7 Reinstall the PCI riser card assembly see Replacing the PCI riser card...

Page 83: ...ssembly see Removing the PCI riser card assembly on page 163 Step 3 Install the ServeRAID adapter in the PCI riser card assembly see Installing an Lenovo ServeRAID SAS SATA controller on page 61 Step 4 Connect one end of the cable to the connector Step 5 Make sure the relevant cables pass through the cable clips Figure 62 RAID adapter battery or flash power module cable connection Attention Make s...

Page 84: ...ll d Connect the other end of the cable to the cable connector on the battery or flash power module e Lower and press down on the retention clip until it snaps in place to hold the battery or flash power module firmly in place f Install the retainer Step 8 Reinstall the PCI riser card assembly see Replacing the PCI riser card assembly on page 78 If you have other devices to install do so now Other...

Page 85: ... 33 Step 2 Remove the PCI riser card assembly see Removing the PCI riser card assembly on page 163 Step 3 Locate the USB embedded hypervisor flash device connector on the system board Figure 64 Location of the USB embedded hypervisor flash device connector Step 4 Align the USB flash device with the connector on the system board and push it into the connector until it is firmly seated Step 5 Slide ...

Page 86: ...t you must consider when you install a power supply Depending on your server model the server comes standard with one 460 watt hot swap power supply For redundancy support you must install an additional hot swap power supply if one is not installed in your model Make sure that the devices that you are installing are supported For a list of supported optional devices for the server see http www len...

Page 87: ... you suspect a problem with one of these parts contact a service technician Read the safety information in Safety on page v and Installation guidelines on page 31 To install a hot swap power supply complete the following steps Step 1 Grasp the side clip and pull to remove the power supply filler panel from the empty power supply bay Save the power supply filler panel in case you remove the power s...

Page 88: ...perating correctly If the server is turned on make sure that the dc power LED on the power supply is lit also If you have other devices to install do so now Otherwise go to Completing the installation on page 78 Installing the Operating temperature enhancement kit Use this information to install the Operating temperature enhancement kit in the server Read the safety information in Safety on page v...

Page 89: ...d assembly see Removing the PCI riser card assembly on page 163 Step 3 Connect the Operating temperature enhancement kit to the system board see System board internal connectors on page 26 for the location of the Operating temperature enhancement kit connector on the system board Step 4 Route the cable along the chassis Make sure the relevant cables pass through the cable clips Chapter 2 Installin...

Page 90: ...Thermal sensor cable Figure 68 Operating temperature enhancement kit connection for 2 5 inch hard disk drive model 76 Lenovo System x3250 M5Installation and Service Guide ...

Page 91: ...ctors or obstruct any components on the system board Step 5 Route the cable through the cable holder and slide the Operating temperature enhancement kit into the connecting slot on the hard disk drive cage until the Operating temperature enhancement kit locks into place with an audible click Figure 70 Operating temperature enhancement kit installation Chapter 2 Installing optional devices 77 ...

Page 92: ...r LEDs are lit Step 8 Business Partners only Complete the additional steps in Instructions for Business Partners on page 23 Replacing the PCI riser card assembly Use this information to replace the PCI riser card assembly Read the safety information in Safety on page v and Installation guidelines on page 31 If you are replacing a server component in the server you need to slide the server out from...

Page 93: ...tion to replace the air baffle Read the safety information in Safety on page v and Installation guidelines on page 31 If you are replacing a server component in the server you need to slide the server out from the rack enclosure turn off the server and peripheral devices and disconnect the power cords and all external cables To replace the air baffle complete the following steps Step 1 Align the a...

Page 94: ...ters and other server components are installed and seated correctly and that you have not left loose tools or parts inside the server Also make sure that all internal cables are correctly routed Important Before you slide the cover forward make sure that all the tabs on the front rear and side of the cover engage the chassis correctly If all the tabs do not engage the chassis correctly it will be ...

Page 95: ...cables and turn on the server and peripheral devices Step 6 Check the Server controls LEDs and power on page 14 Connecting the cables Use this information to connect the cables The following illustration shows the locations of the input and output connectors on the front of the server 0000000000000000 0000 0000 0000 0000 0000 0000 Figure 74 Input and output connectors on the front of the 3 5 inch ...

Page 96: ...put connectors on the back of the fixed power supply server model 000000000000 000000000000 000000000000 Figure 77 Input and output connectors on the back of the redundant power supply server model Step 1 You must turn off the server before you connect or disconnect cables Step 2 See the documentation that comes with any external devices for additional cabling instructions It might be easier for y...

Page 97: ...ive a message that the configuration has changed The Setup utility starts automatically so that you can save the new configuration settings Some optional devices have device drivers that you must install For information about installing device drivers see the documentation that comes with each device If the server has an optional RAID adapter and you have installed or removed a hard disk drive see...

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Page 99: ...to acquire and apply UpdateXpress System Packs and individual firmware and device driver updates For additional information and to download the UpdateXpress System Pack Installer go to the ToolsCenter for System x and BladeCenter at http www ibm com support entry portal docdisplay lndocid LNVO CENTER and click UpdateXpress System Pack Installer When you click an update an information page is displ...

Page 100: ...MM2 see Using the Integrated Management Module II IMM2 on page 96 and the Integrated Management Module II User s Guide at http www ibm com support entry portal docdisplay lndocid migr 5086346 VMware ESXi embedded hypervisor An optional USB flash device with VMware ESXi embedded hypervisor software is available for purchase Hypervisor is virtualization software that enables multiple operating syste...

Page 101: ...figuring and managing RAID arrays Table 10 Server configuration and applications for configuring and managing RAID arrays Server configuration RAID array configuration before operating system is installed RAID array management after operating system is installed ServeRAID H1110 adapter LSI Utility Setup utility press Ctrl C ServerGuide Human Interface Infrastructure HII MegaRAID Storage Manager MS...

Page 102: ...am To learn more about the version that you have start the ServerGuide Setup and Installation CD and view the online overview Not all features are supported on all server models The ServerGuide program has the following features An easy to use interface Diskette free setup and configuration programs that are based on detected hardware Device drivers that are provided for the server model and detec...

Page 103: ...to complete the installation Installing your operating system without using ServerGuide Use this information to install the operating system on the server without using ServerGuide If you have already configured the server hardware and you are not using the ServerGuide program to install your operating system you can download operating system installation instructions for the server from http www ...

Page 104: ...ed in the system summary you cannot change settings directly in the system summary Product Data Select this choice to view the system board identifier the revision level or issue date of the firmware the Integrated Management Module II IMM2 and diagnostics code and the version and date This choice is on the full Setup utility menu only System Settings Select this choice to view or change the serve...

Page 105: ...ated Management Module II IMM2 Power Restore Policy Select this choice to set the mode of operation after the power lost Commands on USB Interface Select this choice to enable or disable the Ethernet over USB interface on IMM2 The default is Enable Network Configuration Select this choice to view the system management network interface port the IMM2 MAC address the current IMM2 IP address and host...

Page 106: ...irst boot record that it finds If the server has Wake on LAN hardware and software and the operating system supports Wake on LAN functions you can specify a startup sequence for the Wake on LAN functions For example you can define a startup sequence that checks for a disc in the CD RW DVD drive then checks the hard disk drive and then checks a network adapter This choice is on the full Setup utili...

Page 107: ...r password See Administrator password on page 94 for more information Save Settings Select this choice to save the changes that you have made in the settings Restore Settings Select this choice to cancel the changes that you have made in the settings and restore the previous settings Load Default Settings Select this choice to cancel the changes that you have made in the settings and restore the f...

Page 108: ...install it Change the position of the power on password switch enable switch 2 of the system board switch block SW1 to bypass the password check see System board switches and jumpers on page 27 for more information Attention Before you change any switch settings or move any jumpers turn off the server then disconnect all power cords and external cables See the safety information that begins Safety...

Page 109: ...pported and installed device drivers and firmware in the server and installs available updates For additional information and to download the UpdateXpress System Pack Installer go to the ToolsCenter for System x and BladeCenter at http publib boulder ibm com infocenter toolsctr v1r0 and click UpdateXpress System Pack Installer Changing the Power Policy option to the default settings after loading ...

Page 110: ...al media key which enables remote presence support remote video remote keyboard mouse and remote storage Boot sequence manipulation Command line interface Configuration save and restore DIMM error assistance The Unified Extensible Firmware Interface UEFI disables a failing DIMM that is detected during POST and the IMM2 lights the associated system error LED and the failing DIMM error LED Environme...

Page 111: ...reen capture feature captures the video display contents before the IMM2 restarts the server when the IMM2 detects an operating system hang condition A system administrator can use the blue screen capture to assist in determining the cause of the hang condition Obtaining the IMM2 host name Use this information to obtain the IMM2 host name If you are logging on to the IMM2 for the first time after ...

Page 112: ... log on to the web interface To log on to the IMM2 web interface complete the following steps Step 1 On a system that is connected to the server open a web browser In the Address or URL field type the IP address or host name of the IMM2 to which you want to connect Note If you are logging on to the IMM2 for the first time after installation the IMM2 defaults to DHCP If a DHCP host is not available...

Page 113: ...w and Down Arrow keys to select Embedded Hypervisor and use the plus and minus keys to move Embedded Hypervisor in the boot order When Embedded Hypervisor is in the correct location in the boot order press Enter Select Commit Changes and press Enter Step 6 Select Save Settings and then select Exit Setup If the embedded hypervisor flash device image becomes corrupt you can download the image from h...

Page 114: ... the RAID controller that you are using For details see the documentation for your RAID controller To access the utility for your RAID controller complete the following steps Step 1 Turn on the server Note Approximately 10 seconds after the server is connected to power the power control button becomes active Step 2 When prompted F1 Setup is displayed press F1 If you have set an administrator passw...

Page 115: ...r is connected to the Internet to locate and install updates and interim fixes complete the following steps Step 1 Make sure that you have run the Discovery and Inventory collection tasks Step 2 On the Welcome page of the Systems Director web interface click View updates Step 3 Click Check for updates The available updates are displayed in a table Step 4 Select the updates that you want to install...

Page 116: ...d download the ASU version for your operating system Step 2 ASU sets the UUID in the Integrated Management Module II IMM2 Select one of the following methods to access the Integrated Management Module II IMM2 to set the UUID Online from the target system LAN or keyboard console style KCS access Remote access to the target system LAN based Bootable media containing ASU LAN or KCS depending upon the...

Page 117: ...e asu set SYSTEM_PROD_DATA SysInfoUUID uuid_value The KCS access method uses the IPMI KCS interface This method requires that the IPMI driver be installed Some operating systems have the IPMI driver installed by default ASU provides the corresponding mapping layer See the Advanced Settings Utility Users Guide for more details You can access the ASU Users Guide from the Lenovo website Note Changes ...

Page 118: ...u download the version for your operating system You can download the ASU from the Lenovo website To download the ASU and update the DMI complete the following steps Note Changes are made periodically to the Lenovo website The actual procedure might vary slightly from what is described in this document Step 1 Download the Advanced Settings Utility ASU a Go to http www lenovo com support b Click Do...

Page 119: ...e is USERID imm_password The IMM2 account password 1 of 12 accounts The default value is PASSW0RD with a zero 0 not an O Note If you do not specify any of these parameters ASU will use the default values When the default values are used and ASU is unable to access the IMM2 using the online authenticated LAN access method ASU will automatically use the unauthenticated KCS access method The followin...

Page 120: ... LAN access type the command Note When using the remote LAN access method to access IMM2 using the LAN from a client the host and the imm_external_ip address are required parameters host imm_external_ip user imm_user_id password imm_password Where imm_external_ip The external IMM2 LAN IP address There is no default value This parameter is required imm_user_id The IMM2account 1 of 12 accounts The d...

Page 121: ... available through the ToolsCenter website at http www ibm com support entry portal docdisplay lndocid LNVO CENTER From the ToolsCenter page scroll down for the available tools Step 5 Restart the server Chapter 3 Configuration information and instructions 107 ...

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Page 123: ... occurred If any hardware software or firmware was changed before the problem occurred if possible reverse those changes This might include any of the following items Hardware components Device drivers and firmware System software UEFI firmware System input power or network connections Step 2 View the light path diagnostics LEDs and event logs The server is designed for ease of diagnosis of hardwa...

Page 124: ... preboot diagnostics For more information about UpdateXpress System Packs see http www ibm com support entry portal docdisplay lndocid SERV XPRESS and Updating the firmware on page 85 For more information about the Bootable Media Creator see http www ibm com support entry portal docdisplay lndocid LNVO BOMC Be sure to separately install any listed critical updates that have release dates that are ...

Page 125: ...problems and suggested solutions To search for troubleshooting procedures and RETAIN tips go to http www lenovo com support Step 8 Use the troubleshooting tables See Troubleshooting by symptom on page 127 to find a solution to a problem that has identifiable symptoms A single problem might cause multiple symptoms Follow the troubleshooting procedure for the most obvious symptom If that procedure d...

Page 126: ...ocessor problems on page 133 for information about diagnosing microprocessor problems Before you run DSA you must determine whether the failing server is part of a shared hard disk drive cluster two or more servers sharing external storage devices If it is part of a cluster you can run all diagnostic programs except the ones that test the storage unit that is a hard disk drive in the storage unit ...

Page 127: ... Successful completion of POST see POST on page 124 for more information Successful completion of startup which is indicated by a readable display of the operating system desktop Step 3 Is there a readable image on the monitor screen No Find the failure symptom in Troubleshooting by symptom on page 127 if necessary see Solving undetermined problems on page 141 Yes Run DSA see Running DSA Preboot d...

Page 128: ...sing problems DSA Portable and DSA Preboot DSA Portable DSA Portable collects and analyzes system information to aid in diagnosing server problems DSA Portable runs on the server operating system and collects the following information about the server Drive health information Event logs for ServeRAID controllers and service processors IMM2 configuration information IMM2 environmental information I...

Page 129: ...Vital product data firmware and UEFI configuration DSA Preboot also provides diagnostics for the following system components when they are installed 1 Emulex network adapter 2 IMM2 I2C bus 3 Light path diagnostics panel 4 Memory modules 5 Microprocessors 6 Optical devices CD or DVD 7 SAS or SATA drives 8 LSI controller 9 Broadcom network adapter 10 FusionIO storage 11 Intel GPU 12 Nvidia GPU See R...

Page 130: ...d actions in the order in which they are listed in the Action column until the problem is solved If an action step is preceded by Trained technician only that step must be performed only by a Trained technician Go to the Lenovo support website at http www lenovo com support to check for technical information hints tips and new device drivers or to submit a request for information Table 11 The sugg...

Page 131: ...ou to isolate the problem when the operating system is shut down Note When you disconnect the power source from the server you lose the ability to view the LEDs because the LEDs are not lit when the power source is removed Before you disconnect the power source make a note of which LEDs are lit including the LEDs that are lit on the operation information panel and LEDs inside the server on the sys...

Page 132: ...n only that step must be performed only by a Trained technician Go to the Lenovo support website at http www lenovo com support to check for technical information hints tips and new device drivers or to submit a request for information Table 12 The suggested actions to correct the detected problem for each LED light LED Description Action Battery error LED A battery has failed or is incorrectly in...

Page 133: ... 2 Trained technician only Reseat the failing microprocessor 3 Replace the following components one at a time in the order shown restarting the server each time a Trained technician only Failing microprocessor b Trained technician only System board Slot 1 to 2 error LEDs A PCIe slot device has failed or is incorrectly installed 1 Check the system event log to determine the reason for the lit LED 2...

Page 134: ...ed power supply model The following illustration shows the LEDs and connectors on the rear of the redundant power supply model 000000000000 000000000000 000000000000 Figure 81 LEDs and connectors on the rear of the redundant power supply model The following table describes the problems that are indicated by various combinations of the power supply LEDs and suggested actions to correct the detected...

Page 135: ... On Off or Flashing On Faulty power supply Replace the power supply On On On Power supply is faulty but still operational Replace the power supply System pulse LEDs This section describes the system pulse LEDs on the system board that monitors the system power on and power off and boot progress The following LEDs are on the system board and monitor the system power on and power off sequencing and ...

Page 136: ...nalysis For more information about the system event log see Appendix A Integrated Management Module II IMM2 error messages on page 283 Messages are listed on the left side of the screen and details about the selected message are displayed on the right side of the screen To move from one entry to the next use the Up Arrow and Down Arrow keys Some IMM2 sensors cause assertion events to be logged whe...

Page 137: ...rent version of IPMItool For an overview of IPMI go to http www ibm com developerworks linux blueprints and click Using Intelligent Platform Management Interface IPMI on Lenovo Linux platforms You can view the IMM2 event log through the Event Log link in the Integrated Management Module II IMM2 web interface For more information see Logging on to the web interface on page 98 The following table de...

Page 138: ...ord and an administrator password you must type the administrator password to view the event logs Step 3 To clear the IMM2 system event log select System Event Log Clear System Event Log then press Enter twice POST When you turn on the server it performs a series of tests to check the operation of the server components and some optional devices in the server This series of tests is called the powe...

Page 139: ...from the web When you run the file it self extracts to a temporary folder and performs comprehensive collection of hardware and operating system information After it runs it automatically deletes the temporary files and folder and leaves the results of the data collection and diagnostics on the server If you are unable to restart the server use DSA Portable DSA Preboot DSA Preboot runs outside of ...

Page 140: ...nostic environment again Step 5 Type gui to display the graphical user interface or type cmd to display the DSA interactive menu Step 6 Follow the instructions on the screen to select the diagnostic test to run If the diagnostic programs do not detect any hardware errors but the problem remains during normal server operation a software error might be the cause If you suspect a software problem see...

Page 141: ...errors and hardware and software inventory information and reports serviceable problems directly to Lenovo Support You can also choose to collect data manually It uses minimal system resources and can be downloaded from the website For more information and to download Electronic Service Agent go to http www ibm com support esa Error messages This section provides the list of error codes and messag...

Page 142: ...r the DVD drive 2 Run the DVD drive diagnostic programs 3 Reseat the following components a DVD drive b DVD drive cable 4 Replace the components listed in step 3 one at a time in the order shown restarting the server each time 5 Trained technician only Replace the system board A CD or DVD is not working correctly 1 Clean the CD or DVD 2 Replace the CD or DVD with new CD or DVD media 3 Run the DVD ...

Page 143: ...stic test runs successfully replace the drive that you removed with a new one A hard disk drive was not detected while the operating system was being started Reseat all hard disk drives and cables then run the hard disk drive diagnostic tests again A hard disk drive passes the diagnostic Fixed Disk Test but the problem remains Run the diagnostic SCSI Fixed Disk Test see Running DSA Preboot diagnos...

Page 144: ... Make sure that the hard disk drive SAS SATA RAID adapter and server device drivers and firmware are at the latest level Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code Multiple hard disk drives are offline 1 Rev...

Page 145: ...evice at startup 2 Make sure that the embedded hypervisor flash device is seated in the connector correctly see Removing a USB embedded hypervisor flash device on page 198 and Installing a USB embedded hypervisor flash device on page 70 3 See the documentation that comes with the optional embedded hypervisor flash device for setup and configuration information 4 Make sure that other software works...

Page 146: ...re turned on The mouse option is enabled in the Setup utility 2 If you are using a USB mouse or USB device and it is connected to a USB hub disconnect the mouse or USB device from the hub and connect it directly to the server 3 Replace the mouse or USB device Memory problems Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved If an ac...

Page 147: ...hat the DIMMs in each pair match 7 Reseat the DIMM 8 Re enable all DIMMs using the Setup utility and then restart the server 9 Replace the following components one at a time in the order shown restarting the server each time a DIMMs b Trained technician only Replace the system board Multiple rows of DIMMs in a branch are identified as failing Note Each time you install or remove a DIMM you must di...

Page 148: ...ble with one level of row and column headers Symptom Action Testing the monitor 1 Make sure that the monitor cables are firmly connected 2 Try using a different monitor on the server or try using the monitor that is being tested on a different server 3 Run the diagnostic programs If the monitor passes the diagnostic programs the problem might be a video device driver 4 Trained technician only Repl...

Page 149: ...uorescents and other monitors can cause screen jitter or wavy unreadable rolling or distorted screen images If this happens turn off the monitor Attention Moving a color monitor while it is turned on might cause screen discoloration Move the device and the monitor at least 305 mm 12 in apart and turn on the monitor Notes a To prevent diskette drive read write errors make sure that the distance bet...

Page 150: ...sure that The device is designed for the server see http www lenovo com us en serverproven You followed the installation instructions that came with the device and the device is installed correctly You have not loosened any other installed devices or cables You updated the configuration information in the Setup utility Whenever memory or any other device is changed you must update the configuratio...

Page 151: ... outlet b The type of memory that is installed is correct c The DIMM is fully seated d The LEDs on the power supply do not indicate a problem e Trained technician only The microprocessors are installed in the correct sequence 4 Reseat the following components a DIMMs b Trained technician only Power supply cables to all internal components c Trained technician only Power switch connector 5 Replace ...

Page 152: ...ned a unique address in the Setup utility and none of the serial ports is disabled The serial port adapter if one is present is seated correctly 2 Reseat the serial port adapter 3 Replace the serial port adapter A serial device does not work 1 Make sure that The device is compatible with the server The serial port is enabled and is assigned a unique address The device is connected to the correct c...

Page 153: ... option is not available Make sure that the server supports the operating system If it does either no logical drive is defined SCSI RAID servers or the ServerGuide System Partition is not present Run the ServerGuide program and make sure that setup is complete Software problems Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved If an...

Page 154: ...llowing general procedure Step 1 Turn off the server and disconnect all power cords Step 2 Check for loose cables in the power subsystem Also check for short circuits for example if a loose screw is causing a short circuit on a circuit board Step 3 Turn on the server and check the lit LEDs on the system board see System board LEDs on page 29 Step 4 Turn off the server and disconnect all power cord...

Page 155: ...the server The LAN activity LED is lit when data is active on the Ethernet network If the LAN activity LED is off make sure that the hub and network are operating and that the correct device drivers are installed Step 6 Check for operating system specific causes of the problem Step 7 Make sure that the device drivers on the client and server are using the same protocol If the Ethernet controller s...

Page 156: ...tips Because of the variety of hardware and software combinations that can encounter use the following information to assist you in problem determination If possible have this information available when requesting assistance from Lenovo The model number and serial number of the server are located on the front bezel Figure 82 ID label on the front of the server Machine type and model Microprocessor...

Page 157: ...st level of code is supported for the cluster solution before you update the code If the server firmware has become corrupted such as from a power failure during an update you can recover the server firmware in the following way In band method Recover server firmware using either the boot block jumper Automated Boot Recovery and a server Firmware Update Package Service Pack Out of band method Use ...

Page 158: ...tem board Step 5 Move the UEFI boot backup jumper from pins 1 and 2 to pins 2 and 3 to enable the UEFI recovery mode Step 6 Reinstall the server cover then reconnect all power cords Step 7 Restart the server The system begins the power on self test POST Step 8 Boot the server to an operating system that is supported by the firmware update package that you downloaded Step 9 Perform the firmware upd...

Page 159: ...he firmware splash screen otherwise use the in band manual recovery method Step 1 Boot the server to an operating system that is supported by the firmware update package that you downloaded Step 2 Perform the firmware update by following the instructions that are in the firmware update package readme file Step 3 Restart the server Step 4 At the firmware splash screen press F3 when prompted to rest...

Page 160: ...cutive attempts automatic or manual the Nx boot failure feature causes the server to revert to the default UEFI configuration and start the Setup utility so that you can make the necessary corrections to the configuration and restart the server If the server is unable to successfully complete POST with the default configuration there might be a problem with the system board To specify the number o...

Page 161: ...age 153 for the list of structural parts Tier 1 customer replaceable unit CRU Replacement of Tier 1 CRUs is your responsibility If Lenovo installs a Tier 1 CRU at your request you will be charged for the installation Tier 2 customer replaceable unit You may install a Tier 2 CRU yourself or request Lenovo to install it at no additional charge under the type of warranty service that is designated fo...

Page 162: ...Figure 84 Server components 148 Lenovo System x3250 M5Installation and Service Guide ...

Page 163: ...B 1600 MHz 54 W 2 core 00AL299 5 Microprocessor Intel Core i3 4330T 3 0 GHz 4 MB 1600 MHz 35 W 2 core 00AL300 5 Microprocessor Intel Core i3 4130T 2 9 GHz 3 MB 1600 MHz 35 W 2 core 00AL301 5 Microprocessor Intel Xeon E3 1285v3 3 6 GHz 8 MB cache 1600 MHz 84 W 4 core VHD Note The VHD function is applicable to Windows Server 2008 R2 and 2012 You can enable the VHD function from the UEFI Setup Utilit...

Page 164: ...ssor Intel Core i3 4360 3 7 GHz 4 MB 1600 MHz 54 W 2 core 00KA424 5 Microprocessor Intel Core i3 4350 3 6 GHz 4 MB 1600 MHz 54 W 2 core 00KA425 5 Microprocessor Intel Core i3 4150 3 5 GHz 3 MB 1600 MHz 54 W 2 core 00KA427 5 Microprocessor Intel Core i3 4150T 3 0 GHz 3 MB 1600 MHz 35 W 2 core 00KA428 5 Microprocessor Intel Pentium G3450 3 4 GHz 3 MB 1600 MHz 53 W 2 core 00KA429 5 Microprocessor Int...

Page 165: ...Backplate asssembly 2 5 inch simple swap HDD SAS SATA vertical type connector for drive bay 4 7 00AL341 14 Power paddle card 00AM100 16 Cover safety 240 VA 81Y7526 20 DVD drive SATA 44W3254 20 UltraSlim Enhanced SATA Multi Burner 44W3256 22 Solid state drive 2 5 inch hot swap SATA 64 GB 49Y5840 22 Enterprise entry solid state drive 2 5 inch hot swap SATA 120 GB 00YC366 22 Enterprise entry solid st...

Page 166: ...e drive 2 5 inch simple swap 120 GB SATA 00AJ376 28 Solid state drive 2 5 inch simple swap 240 GB SATA 00AJ381 28 Solid state drive 2 5 inch simple swap 480 GB SATA 00AJ386 30 Front I O assembly 00AL324 31 Fan system 00AM069 33 Emulex 10 GbE virtual fabric adapter III 95Y3766 33 PCI e NVRAM adapter 73Y0695 33 Mellanox ConnectX 3 10 GbE adapter 00D9692 33 Mellanox ConnextX 2 dual port 10 GbE adapte...

Page 167: ...nal mini SAS SFF 8088 to SFF 8088 6 m 00YE302 Cable 6Gbps external mini SAS SFF 8644 to SFF 8088 0 5 m 00YE303 Cable 7Gbps external mini SAS SFF 8644 to SFF 8088 1 m 00YE304 Cable 8Gbps external mini SAS SFF 8644 to SFF 8088 2 m 00YE305 Cable 9Gbps external mini SAS SFF 8644 to SFF 8088 4 m 00YE306 Cable 10Gbps external mini SAS SFF 8644 to SFF 8088 6 m 00YE307 Cable configuration four HDDs 00AL34...

Page 168: ... 19 Bezel four 2 5 inch simple swap hard disk bays 00AL331 21 Filler DVD ROM drive blank 00D8658 23 Filler single 2 5 inch hot swap hard disk drive bay 44T2248 25 Filler single 2 5 inch simple swap hard disk drive bay 49Y4560 27 Filler single 3 5 inch hot swap hard disk drive bay 69Y5364 29 Filler single 3 5 inch simple swap hard disk drive bay 69Y5368 32 Remote RAID battery power module tray 94Y7...

Page 169: ...eria Andorra Angola Armenia Austria Azerbaijan Belarus Belgium Benin Bosnia and Herzegovina Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde Central African Republic Chad Comoros Congo Democratic Republic of Congo Republic of Cote D Ivoire Ivory Coast Croatia Republic of Czech Republic Dahomey Djibouti Egypt Equatorial Guinea Eritrea Estonia Ethiopia Finland France French Guyana French P...

Page 170: ...merica Venezuela 39M5076 39M5081 110 120 V Antigua and Barbuda Aruba Bahamas Barbados Belize Bermuda Bolivia Caicos Islands Canada Cayman Islands Colombia Costa Rica Cuba Dominican Republic Ecuador El Salvador Guam Guatemala Haiti Honduras Jamaica Mexico Micronesia Federal States of Netherlands Antilles Nicaragua Panama Peru Philippines Saudi Arabia Thailand Taiwan United States of America Venezue...

Page 171: ...tion about getting service and assistance see Appendix D Getting help and technical assistance on page 705 Returning a device or component If you are instructed to return a device or component follow all packaging instructions and use any packaging materials for shipping that are supplied to you Removing and replacing server components This section provides information for removing and replacing s...

Page 172: ...er cooling and airflow replace the server cover before you turn on the server Replacing the cover Use this information to replace the cover Make sure that all cables adapters and other server components are installed and seated correctly and that you have not left loose tools or parts inside the server Also make sure that all internal cables are correctly routed Important Before you slide the cove...

Page 173: ... baffle from the server Read the safety information in Safety on page v and Installation guidelines on page 31 If you are replacing a server component or installing an optional device in the server you need to slide the server out from the rack enclosure turn off the server and peripheral devices and disconnect the power cords and all external cables To remove the air baffle complete the following...

Page 174: ... v and Installation guidelines on page 31 If you are replacing a server component in the server you need to slide the server out from the rack enclosure turn off the server and peripheral devices and disconnect the power cords and all external cables To replace the air baffle complete the following steps Step 1 Align the air baffle pins with the baffle pin holes on the server chassis and fan cage ...

Page 175: ... you need to slide the server out from the rack enclosure turn off the server and peripheral devices and disconnect the power cords and all external cables To remove the bezel complete the following steps Step 1 If the server has been installed in a rack press the two release latches on the front of the server and remove the server out of the rack enclosure Attention Two or more people are require...

Page 176: ...ide the server out from the rack enclosure turn off the server and peripheral devices and disconnect the power cords and all external cables To replace the bezel complete the following steps Step 1 Insert the tabs on the bottom of the bezel into the holes on the chassis Step 2 Rotate the bezel upward to the server and reinstall the bezel screws Figure 90 Bezel installation Step 3 Reinstall the dri...

Page 177: ...00000 0000000 0000000 0000000 0000000 Figure 91 PCI riser card assembly removal Step 2 Grasp the PCI riser card assembly at the front and rear edges blue tabs and lift to remove it from the server Step 3 Disconnect any cables from the adapters in the PCI riser card assembly Step 4 Remove the adapter from the PCI riser card assembly see Removing an adapter on page 184 or Removing an Lenovo ServeRAI...

Page 178: ...I riser card connector on the system board then place your thumbs on locations marked by the blue tabs and press down on the PCI riser card assembly Make sure that the riser card assembly is fully seated in the connector on the system board 0000000 0000000 0000000 0000000 0000000 Figure 92 PCI riser card assembly installation Step 4 Reinstall the cover see Replacing the cover on page 158 What to d...

Page 179: ... a RAID adapter battery or flash power module on page 195 Step 4 Loosen the two screws from the system tray 000000 000000 000000 000000 000000 Figure 93 RAID adapter battery or flash power module holder removal Step 5 Lift the holder up to remove the holder from the system tray If you are instructed to return the server component or optional device follow all packaging instructions and use any pac...

Page 180: ...adapter battery or flash power module holder installation Step 2 Fasten the two screws come with the holder and make sure that the holder is secured firmly on the system tray Step 3 Reinstall the remotely installed RAID adapter battery or flash power module see Replacing a RAID adapter battery or flash power module on page 196 Step 4 Install the retainer Step 5 Reinstall the cover see Replacing th...

Page 181: ...r cords and all external cables To remove a dual inline memory module DIMM complete the following steps Step 1 Remove the cover see Removing the cover on page 157 Step 2 Remove the air baffle if installed see Removing the air baffle on page 159 Step 3 Carefully open the retaining clips on each end of the DIMM connector and remove the DIMM Attention To avoid breaking the retaining clips or damaging...

Page 182: ...The specifications of a DDR3 DIMM are on a label on the DIMM in the following format gGBeRxf PC3v wwwwwm aa bb cc where gGB is the total capacity of the DIMM for example 1GB 2GB or 4GB eR is the number of ranks 1R single rank 2R dual rank 4R quad rank xf is the device organization or bit width for example x4 x8 or x16 x4 x4 organization 4 DQ lines per SDRAM x8 x8 organization x16 x16 organization ...

Page 183: ... and the amount of configured memory run the Setup utility For additional information see Configuring the server on page 86 The following illustration shows the location of the DIMM connectors on the system board Figure 96 The location of the DIMM connectors on the system board The following sections provide additional information specific to unbuffered and registered DIMMs that you must consider ...

Page 184: ...ed Empty Populated Empty Populated Populated Populated Populated Installing a DIMM Use this information to install a DIMM Read the safety information in Safety on page v and Installation guidelines on page 31 If you are replacing a server component in the server you need to slide the server out from the rack enclosure turn off the server and peripheral devices and disconnect the power cords and al...

Page 185: ...em board Determine the connectors into which you will install the DIMMs Install the DIMMs in the sequence shown in the following table Table 36 DIMM installation sequence Number of DIMMs Installation sequence connectors First pair of DIMMs 1 3 Second pair of DIMMs 2 4 Step 4 Open the retaining clip on each end of the DIMM connector Attention To avoid breaking the retaining clips or damaging the DI...

Page 186: ...IMM and then reinsert it Step 9 Reconnect any cable that you removed Step 10 Reinstall the air baffle if it was removed before see Replacing the air baffle on page 160 Step 11 Reinstall the cover see Replacing the cover on page 158 If you have replaced a server component or installed an optional device in the server you need reinstall the cover slide the server into the rack reconnect the power co...

Page 187: ...te the following steps Step 1 Make sure you save the data on your drive especially if it is part of a RAID array before you remove it from the server Step 2 Slide the release latch orange gently to the left to unlock the drive handle 000000 000000 000000 000000 000000 Figure 99 2 5 inch hot swap hard disk drive removal 0000 0000 0000 0000 0000 0000 000 000 000 000 00000000 00000000 00000000 000000...

Page 188: ...ctromagnetic interference EMI integrity and cooling of the server are protected by having all bays and PCI and PCI Express slots covered or occupied When you install a drive PCI or PCI Express adapter save the EMC shield and filler panel from the bay or PCI or PCI Express adapter slot cover in the event that you later remove the device For a complete list of supported optional devices for the serv...

Page 189: ...D of a drive is lit continuously that drive is faulty and must be replaced If the green hard disk drive activity LED is flashing the drive is being accessed Note If the server is configured for RAID operation using a ServeRAID adapter you might have to reconfigure your disk arrays after you install hard disk drives See the ServeRAID adapter documentation for additional information about RAID opera...

Page 190: ...fety information in Safety on page v and Installation guidelines on page 31 If you are replacing a server component in the server you need to slide the server out from the rack enclosure turn off the server and peripheral devices and disconnect the power cords and all external cables Step 1 Remove the drive bay filler panel from the server Step 2 Slide the blue release latch to the right with one ...

Page 191: ...ay in which you want to install the drive Check the instructions that come with the drive to determine whether you have to set any switches or jumpers on the drive If you are installing a SAS or SATA device be sure to set the SAS or SATA ID for that device You can install up to eight 2 5 inch or four 3 5 inch simple swap SAS or SATA hard disk drives in the server The electromagnetic interference E...

Page 192: ...000 000 000000 000000 000000 000000 000000 000 000 Figure 105 2 5 inch simple swap hard disk drive installation 0000 0000 0000 0000 00 00 0000 0000 000 000 000 000 00000000 00000000 00000000 00000000 00000000 Figure 106 3 5 inch simple swap hard disk drive installation b Gently push the drive into the bay until the drive stops Step 4 Reinstall the drive bay filler panel that you removed earlier St...

Page 193: ... it out of the bay Figure 107 DVD drive removal If you are instructed to return the server component or optional device follow all packaging instructions and use any packaging materials for shipping that are supplied to you Replacing the optional DVD drive Use this information to replace the DVD drive The following notes describe the type of drives that the server supports and other information th...

Page 194: ...n the light path diagnostics panel and LEDs inside the server on the system board To replace the DVD drive complete the following steps Step 1 Touch the static protective package that contains the new optical drive to any unpainted metal surface on the server then remove the optical drive from the package and place it on a static protective surface Step 2 Follow the instructions that come with the...

Page 195: ...Installation guidelines on page 31 If you are replacing a server component in the server you need to slide the server out from the rack enclosure turn off the server and peripheral devices and disconnect the power cords and all external cables To remove the DVD drive cable complete the following steps Step 1 Remove the cover see Removing the cover on page 157 Step 2 Remove the DVD drive bay filler...

Page 196: ...e connector latch on the left of the cable connector and grasp the cable connector and slide the cable connector to the right unlocked position Remove the DVD drive cable from the connector on the back of the DVD drive and set the cable aside 182 Lenovo System x3250 M5Installation and Service Guide ...

Page 197: ...ou are replacing a server component in the server you need to slide the server out from the rack enclosure turn off the server and peripheral devices and disconnect the power cords and all external cables To replace the DVD drive cable complete the following steps Step 1 Align the cable connector with the connector on the rear of the DVD drive cage Press the cable connector into the DVD drive cage...

Page 198: ...ble clip Step 4 Reinstall the DVD drive bay filler panel that you removed earlier Step 5 Reinstall the cover see Replacing the cover on page 158 What to do next 1 Install the server into the rack enclosure and push the server into the rack until it clicks into place 2 Reconnect the power cords and any cables that you removed 3 Turn on the peripheral devices and the server Removing an adapter Use t...

Page 199: ...nal device follow all packaging instructions and use any packaging materials for shipping that are supplied to you Replacing an adapter Use this information to replace an adapter The following notes describe the types of adapters that the server supports and other information that you must consider when you install an adapter To confirm that the server supports the adapter that you are installing ...

Page 200: ...e adapter component side up on a flat static protective surface and set any jumpers or switches as described by the adapter manufacturer if necessary Step 3 Follow the cabling instructions if any come with the adapter Route the adapter cables before you install the adapter Step 4 Align the gold finger on the adapter with the connector on the PCI riser card assembly then insert the adapter into the...

Page 201: ...onal ServeRAID adapter you might have to reconfigure your disk arrays after you install an adapter See the ServeRAID documentation on the Lenovo ServerRAID Support CD for additional information about RAID operation and complete instructions for using ServeRAID Manager Removing an Lenovo ServeRAID SAS SATA controller Use this information to remove an Lenovo ServeRAID SAS SATA controller Read the sa...

Page 202: ... SAS SATA controller firmware and supporting device drivers are updated to the latest version Read the safety information in Safety on page v and Installation guidelines on page 31 If you are replacing a server component in the server you need to slide the server out from the rack enclosure turn off the server and peripheral devices and disconnect the power cords and all external cables Note For b...

Page 203: ...Figure 118 ServeRAID SAS SATA controller signal cable connection for simple swap hard disk drive models left PCI module connection Chapter 6 Removing and replacing server components 189 ...

Page 204: ...Figure 119 ServeRAID SAS SATA controller signal cable connection for simple swap hard disk drive models right PCI module connection 190 Lenovo System x3250 M5Installation and Service Guide ...

Page 205: ...Figure 120 ServeRAID SAS SATA controller signal cable connection for hot swap hard disk drive models left PCI module connection Chapter 6 Removing and replacing server components 191 ...

Page 206: ...Figure 121 ServeRAID SAS SATA controller signal cable connection for hot swap hard disk drive models right PCI module connection 192 Lenovo System x3250 M5Installation and Service Guide ...

Page 207: ...tor on the PCI riser card assembly until it is firmly seated Attention Incomplete insertion might cause damage to the server or the ServeRAID SAS SATA controller Step 6 Reinstall the PCI riser card assembly see Replacing the PCI riser card assembly on page 163 Step 7 Reinstall the cover see Replacing the cover on page 158 What to do next 1 Install the server into the rack enclosure and push the se...

Page 208: ...on page 157 Step 2 Remove the PCI riser card assembly see Removing the PCI riser card assembly on page 163 Step 3 Remove the ServeRAID SAS SATA controller see Removing an Lenovo ServeRAID SAS SATA controller on page 187 Step 4 Grasp the memory module and lift to remove it from the connector on the ServeRAID SAS SATA controller Figure 123 ServeRAID SAS SATA controller memory module removal If you a...

Page 209: ...the cover see Replacing the cover on page 158 What to do next 1 Install the server into the rack enclosure and push the server into the rack until it clicks into place 2 Reconnect the power cords and any cables that you removed 3 Turn on the peripheral devices and the server Removing a RAID adapter battery or flash power module Use this information to remove a RAID adapter battery or flash power m...

Page 210: ...ional device follow all packaging instructions and use any packaging materials for shipping that are supplied to you Replacing a RAID adapter battery or flash power module Use this information to replace a RAID adapter battery or flash power module in the server When you install any RAID adapter that comes with batteries or flash power modules it is sometimes necessary to install the batteries or ...

Page 211: ...er and make sure that the holder engages the battery or flash power module securely 000000 000000 000000 000000 000000 Figure 126 RAID adapter battery or flash power module installation Note The positioning of the remote battery or flash power module depends on the type of the remote batteries or flash power modules that you install d Connect the other end of the cable to the cable connector on th...

Page 212: ...de the server out from the rack enclosure turn off the server and peripheral devices and disconnect the power cords and all external cables To remove a hypervisor flash device complete the following steps Step 1 Remove the cover see Removing the cover on page 157 Step 2 Remove the PCI riser card assembly see Removing the PCI riser card assembly on page 163 Step 3 Locate the USB embedded hypervisor...

Page 213: ...Safety on page v and Installation guidelines on page 31 If you are replacing a server component in the server you need to slide the server out from the rack enclosure turn off the server and peripheral devices and disconnect the power cords and all external cables To replace a hypervisor flash device complete the following steps Step 1 Align the USB flash device with the connector on the system bo...

Page 214: ...ation panel Use this information to remove the front I O assembly USB cable and operator information panel in the server Read the safety information in Safety on page v and Installation guidelines on page 31 If you are replacing a server component in the server you need to slide the server out from the rack enclosure turn off the server and peripheral devices and disconnect the power cords and all...

Page 215: ... on the release latch on the sides of the operator information panel cable connector before you can pull out and disengage the operator information panel cable connector from the operator information panel connector on the system board Figure 130 USB cable and operator information panel cable connection Step 3 Locate the blue release tab on the rear of the front I O assembly Lift up the tab and ca...

Page 216: ...nel in the server Read the safety information in Safety on page v and Installation guidelines on page 31 If you are replacing a server component in the server you need to slide the server out from the rack enclosure turn off the server and peripheral devices and disconnect the power cords and all external cables To replace the front I O assembly USB cable and operator information panel complete th...

Page 217: ...stallation Step 2 Reconnect the USB cable and the operator information panel cable to the connectors on the system board Make sure the relevant cables pass through the cable clips Chapter 6 Removing and replacing server components 203 ...

Page 218: ...e enhancement kit Use this information to remove the Operating temperature enhancement kit in the server Read the safety information in Safety on page v and Installation guidelines on page 31 If you are replacing a server component in the server you need to slide the server out from the rack enclosure turn off the server and peripheral devices and disconnect the power cords and all external cables...

Page 219: ...ement kit from the system board see System board internal connectors on page 26 for the location of the Operating temperature enhancement kit connector on the system board Thermal sensor cable Figure 134 Operating temperature enhancement kit connection for 2 5 inch hard disk drive model Chapter 6 Removing and replacing server components 205 ...

Page 220: ...e that the cable is not pinched and does not cover any connectors or obstruct any components on the system board Step 4 Detach the Operating temperature enhancement kit from the connecting slot on the hard disk drive cage Figure 136 Operating temperature enhancement kit removal 206 Lenovo System x3250 M5Installation and Service Guide ...

Page 221: ...from the rack enclosure turn off the server and peripheral devices and disconnect the power cords and all external cables To replace the Operating temperature enhancement kit complete the following steps Step 1 Connect the Operating temperature enhancement kit to the system board see System board internal connectors on page 26 for the location of the Operating temperature enhancement kit connector...

Page 222: ... obstruct any components on the system board Step 3 Route the cable through the cable holder and slide the Operating temperature enhancement kit into the connecting slot on the hard disk drive cage until the Operating temperature enhancement kit locks into place with an audible click Figure 139 Operating temperature enhancement kit installation 208 Lenovo System x3250 M5Installation and Service Gu...

Page 223: ...nal server components when the server is powered on might cause the server to halt which might result in the loss of data To avoid this potential problem always use an electrostatic discharge wrist strap or other grounding system when you work inside the server with the power on To remove a system fan complete the following steps Step 1 Check the IMM2 event log to find out which fan needs to be re...

Page 224: ...turn off the server and peripheral devices and disconnect the power cords and all external cables Attention Static electricity that is released to internal server components when the server is powered on might cause the server to halt which might result in the loss of data To avoid this potential problem always use an electrostatic discharge wrist strap or other grounding system when you work insi...

Page 225: ...d before see Replacing the air baffle on page 160 Step 5 Reinstall the cover see Replacing the cover on page 158 What to do next 1 Install the server into the rack enclosure and push the server into the rack until it clicks into place 2 Reconnect the power cords and any cables that you removed 3 Turn on the peripheral devices and the server Removing the system battery Use this information to remov...

Page 226: ...anufacturer If your system has a module containing a lithium battery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble Dispose of the battery as required by local ordinances or regulations Read the safe...

Page 227: ...ove the battery properly may damage the socket on the system board Any damage to the socket may require replacing the system board Step 4 Dispose of the battery as required by local ordinances or regulations see the Environmental Notices and User s Guide for more information Replacing the system battery Use this information to replace the system battery The following notes describe information tha...

Page 228: ...has a module containing a lithium battery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble Dispose of the battery as required by local ordinances or regulations Read the safety information in Safety on...

Page 229: ... install the battery cover on top of the battery connector Step 6 Reinstall the air baffle if removed see Replacing the air baffle on page 160 Step 7 Reinstall the cover see Replacing the cover on page 158 Step 8 Slide the server into the rack Step 9 Reconnect the external cables and power cords then turn on the attached devices and turn on the server Step 10 Start the Setup utility and reset the ...

Page 230: ...1 If you are replacing a server component in the server you need to slide the server out from the rack enclosure turn off the server and peripheral devices and disconnect the power cords and all external cables To remove the fixed power supply complete the following steps Step 1 Remove the cover see Removing the cover on page 157 Attention To ensure proper cooling and airflow do not operate the se...

Page 231: ...instructed to return the server component or optional device follow all packaging instructions and use any packaging materials for shipping that are supplied to you Replacing the fixed power supply Use this information to replace the fixed power supply When you remove or install the fixed power supply observe the following precautions Statement 8 CAUTION Never remove the cover on a power supply or...

Page 232: ... to the chassis bottom Step 3 Fasten the screw that holds the power supply to the rear of the chassis Step 4 Connect the internal power supply cable from the power supply to the power connectors on the system board see System board internal connectors on page 26 for the locations of the power connectors on the system board Step 5 Route the internal power supply cables securing them with the retent...

Page 233: ...d of the ac power cord into a properly grounded electrical outlet Step 14 Press the power control button Step 15 Make sure that the power on LED on the front of the server is lit Removing a hot swap power supply Use this information to remove a hot swap power supply When you remove or install a hot swap power supply observe the following precautions Statement 5 CAUTION The power control button on ...

Page 234: ...ttention If only one hot swap power supply is installed in the server you must turn off the server before removing the power supply Step 1 If the server is in a rack at the back of the server pull back the cable management arm to gain access to the rear of the server and the power supply Step 2 Disconnect the power cord from the connector on the back of the power supply Step 3 Press and hold the o...

Page 235: ...ust install an additional hot swap power supply if one is not installed in your model Make sure that the devices that you are installing are supported For a list of supported optional devices for the server see http www lenovo com us en serverproven Statement 5 CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to...

Page 236: ...power supply into the ac connector on the back of the power supply then connect the other end of the power cord into a properly grounded electrical outlet Step 3 If the server is turned off turn on the server Step 4 Make sure that the ac power LED on the power supply is lit indicating that the power supply is operating correctly If the server is turned on make sure that the dc power LED on the pow...

Page 237: ...placing the PCI riser card bracket to the PCI riser card assembly Use this information to replace the PCI riser card bracket to the PCI riser card assembly Read the safety information in Safety on page v and Installation guidelines on page 31 If you are replacing a server component in the server you need to slide the server out from the rack enclosure turn off the server and peripheral devices and...

Page 238: ...ation to remove the 2 5 inch hot swap hard disk drive backplane Read the safety information in Safety on page v and Installation guidelines on page 31 If you are replacing a server component in the server you need to slide the server out from the rack enclosure turn off the server and peripheral devices and disconnect the power cords and all external cables To remove the 2 5 inch hot swap hard dis...

Page 239: ...ety on page v and Installation guidelines on page 31 If you are replacing a server component in the server you need to slide the server out from the rack enclosure turn off the server and peripheral devices and disconnect the power cords and all external cables To replace the 2 5 inch hot swap hard disk drive backplane complete the following steps Step 1 Reconnect all cables that you removed from ...

Page 240: ...eplacing a server component in the server you need to slide the server out from the rack enclosure turn off the server and peripheral devices and disconnect the power cords and all external cables To remove the 2 5 inch simple swap hard disk drive backplate assembly complete the following steps Step 1 Remove the cover see Removing the cover on page 157 Step 2 Remove the PCI riser card assembly if ...

Page 241: ...disk drive backplate assembly Read the safety information in Safety on page v and Installation guidelines on page 31 If you are replacing a server component in the server you need to slide the server out from the rack enclosure turn off the server and peripheral devices and disconnect the power cords and all external cables To replace the 2 5 inch simple swap hard disk drive backplate assembly com...

Page 242: ...nnect the power cords and any cables that you removed 3 Turn on the peripheral devices and the server Removing the 3 5 inch hot swap hard disk drive backplane Use this information to remove the 3 5 inch hot swap hard disk drive backplane Read the safety information in Safety on page v and Installation guidelines on page 31 If you are replacing a server component in the server you need to slide the...

Page 243: ...ve backplane Use this information to replace the 3 5 inch hot swap hard disk drive backplane Read the safety information in Safety on page v and Installation guidelines on page 31 If you are replacing a server component in the server you need to slide the server out from the rack enclosure turn off the server and peripheral devices and disconnect the power cords and all external cables To replace ...

Page 244: ...push down the retention latch on top of the drive cage until the backplane is latched Figure 158 3 5 inch hot swap hard disk drive backplane installation Step 5 Reinstall the hard disk drives and filler panels see Replacing a hot swap hard disk drive on page 174 Step 6 Reinstall the cover see Replacing the cover on page 158 230 Lenovo System x3250 M5Installation and Service Guide ...

Page 245: ...teps Step 1 Remove the cover see Removing the cover on page 157 Step 2 Remove the PCI riser card assembly if applicable see Removing the PCI riser card assembly on page 163 Step 3 Disconnect the cables from the RAID adapter or system board see Internal cable routing and connectors on page 259 Step 4 Disconnect the power cable Step 5 Remove the relevant cables that pass through the cable clips Step...

Page 246: ... and peripheral devices and disconnect the power cords and all external cables To replace the 3 5 inch simple swap hard disk drive backplate assembly complete the following steps Step 1 Lower the backplate assembly into the alignment slots in the chassis Step 2 Align the tabs of the drive backplate assembly with the backplate assembly slots at the back of the backplate assembly cage Figure 160 3 5...

Page 247: ...clicks into place 2 Reconnect the power cords and any cables that you removed 3 Turn on the peripheral devices and the server Replacing software RAID simple swap hard disk drive backplate with hardware RAID simple swap hard disk drive backplate Use this information to replace software RAID simple swap hard disk drive backplate with hardware RAID simple swap hard disk drive backplate Read the safet...

Page 248: ...ap hard disk drive on page 172 or Removing a simple swap hard disk drive on page 175 Step 3 Disconnect the cable connections between the backplate and both the system board and power supply fixed or redundant Figure 162 Software RAID signal cable routing for fixed power supply 234 Lenovo System x3250 M5Installation and Service Guide ...

Page 249: ...lace the backplate assembly see Replacing the 2 5 inch simple swap hard disk drive backplate assembly on page 227 or Replacing the 3 5 inch simple swap hard disk drive backplate assembly on page 232 Step 7 Connect the respective signal and power cables of the replacement backplate to the hardware RAID card and power supply fixed or redundant Note Make sure the relevant cables pass through the cabl...

Page 250: ...Figure 164 Hardware RAID signal cable routing for fixed power supply Hardware RAID card inserted on the right side 236 Lenovo System x3250 M5Installation and Service Guide ...

Page 251: ...Figure 165 Hardware RAID signal cable routing for fixed power supply Hardware RAID card inserted on the left side Chapter 6 Removing and replacing server components 237 ...

Page 252: ...Figure 166 Hardware RAID signal cable routing for redundant power supply Hardware RAID card inserted on the right side 238 Lenovo System x3250 M5Installation and Service Guide ...

Page 253: ...k enclosure and push the server into the rack until it clicks into place 2 Reconnect the power cords and any cables that you removed 3 Turn on the peripheral devices and the server Removing and replacing Tier 2 CRUs This section provides information for removing and replacing Tier 2 CRUs in the server You may install a Tier 2 CRU yourself or request Lenovo to install it at no additional charge und...

Page 254: ...ge the contacts Do not touch the microprocessor contacts handle the microprocessor by the edges only Contaminants on the microprocessor contacts such as oil from your skin can cause connection failures between the contacts and the socket The pins on the sockets are fragile Any damage to the pins might require replacing the system board Read the safety information in Safety on page v and Installati...

Page 255: ...e alcohol wipes and reapply clean thermal grease to the heat sink Step 5 Release the microprocessor retention latch by pressing down on the end moving it to the side and releasing it to the open up position Step 6 Open the microprocessor bracket frame by lifting up the tab on the top edge Keep the bracket frame in the open position Attention Handle the microprocessor carefully Dropping the micropr...

Page 256: ...nk The server supports one Intel land grid array LGA 1150 dual core or quad core microprocessor The type speed and L3 cache of the microprocessor depends on the server model Read the documentation that comes with the microprocessor to determine whether you have to update the server firmware To download the most current level of server firmware go to http www lenovo com support and http www ibm com...

Page 257: ...o slide the server out from the rack enclosure turn off the server and peripheral devices and disconnect the power cords and all external cables To install a microprocessor and heat sink complete the following steps Step 1 Carefully turn the server on its side so that it is lying flat with the cover facing up Attention When you handle static sensitive devices take precautions to avoid damage from ...

Page 258: ...ews are tight Do not overtighten the screws by using excessive force Attention When the two screws that are closer to the rear of the server are tightened the screw heads are not level with the surface of the heat sink Do not overtighten the screws by using excessive force Step 6 Reinstall the air baffle if it was removed before see Replacing the air baffle on page 160 Step 7 Reinstall the cover s...

Page 259: ...e the thermal grease from the bottom of the heat sink Note Make sure that all of the thermal grease is removed Step 4 Use a clean area of the cleaning pad to wipe the thermal grease from the microprocessor then dispose of the cleaning pad after all of the thermal grease is removed Figure 172 Thermal grease on microprocessor Step 5 Use the thermal grease syringe to place 9 uniformly spaced dots of ...

Page 260: ...40 VA safety cover complete the following steps Step 1 Remove the cover see Removing the cover on page 157 Step 2 Remove any connected SAS SATA signal cable and all other cables that pass through the safety cover see Internal cable routing and connectors on page 259 Step 3 Remove the four screws from the safety cover 000 000 000 000 00000000000 00000000000 00000000000 00000000000 00000000000 00000...

Page 261: ...to replace the 240 VA safety cover Read the safety information in Safety on page v and Installation guidelines on page 31 If you are replacing a server component in the server you need to slide the server out from the rack enclosure turn off the server and peripheral devices and disconnect the power cords and all external cables To replace the 240 VA safety cover complete the following steps Step ...

Page 262: ...0 Figure 176 240 VA safety cover installation Step 2 Install the four screws to secure the safety cover 000 000 000 000 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 Figure 177 240 VA safety cover s screws 248 Lenovo System x3250 M5Installation and Service Guide ...

Page 263: ...ines on page 31 If you are replacing a server component in the server you need to slide the server out from the rack enclosure turn off the server and peripheral devices and disconnect the power cords and all external cables To remove the power paddle card complete the following steps Step 1 Pull the power supplies out of the rear of the server just enough to disengage them from the server Step 2 ...

Page 264: ...When disconnecting the power cable connector from the system board do not grab the wires Grab the middle connector to vertically remove the power cable connector from the system board 250 Lenovo System x3250 M5Installation and Service Guide ...

Page 265: ...at block the removal of the power paddle card Step 10 Lift the power paddle card up to remove it from the server 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 000 000 000 000 Figure 180 Power paddle card removal If you are instructed to return the server component or optional device follow all packaging instructions and use any packagin...

Page 266: ...wer paddle card with the standoffs on the system board and lower the power paddle card onto the system board until it is secure 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 000 000 000 000 Figure 181 Power paddle card installation Step 2 Reinstall the safety cover see Replacing the 240 VA safety cover on page 247 Step 3 Reconnect the p...

Page 267: ...ion When connecting the power cable connector to the system board do not grab the wires Grab the middle connector to vertically connect the power cable connector to the system board Chapter 6 Removing and replacing server components 253 ...

Page 268: ...of the pre existing firmware before you proceed 2 When you replace the system board make sure that you remove the Integrated Management Module II IMM2 Advanced Upgrade and place it on the new system board For information about the Advanced Upgrade see Using the remote presence and blue screen capture features on page 97 Note You have to reactivate the Features on Demand FoD after replacing the sys...

Page 269: ...may require replacing the system board Step 5 Remove any of the following components that are installed on the system board and put them in a safe static protective place Adapters see Removing an adapter on page 184 DIMMs see Removing a DIMM on page 167 Note Make a note of the location of each DIMM as you remove it so that you can later reinstall it in the same connector Microprocessors and heat s...

Page 270: ...ouching the cable clips on the side of the chassis and the connectors on the system board Be careful not to damage any surrounding components inside the chassis If you are instructed to return the server component or optional device follow all packaging instructions and use any packaging materials for shipping that are supplied to you Attention Make sure to place the socket cover for the microproc...

Page 271: ...uide To download the document go to http www ibm com systems x fod log in and click Help 5 Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code Read the safety information in Safety on page v and Installation guidelines on page...

Page 272: ...ote RAID battery holder see Replacing the RAID adapter battery or flash power module holder on page 165 Step 4 Reconnect any cables to the system board that you disconnected during removal see System board internal connectors on page 26 and Internal cable routing and connectors on page 259 Step 5 Reinstall the PCI riser card assembly see Replacing the PCI riser card assembly on page 163 Step 6 Rei...

Page 273: ...routing and connectors This section provides information about routing the cables when you install some components in the server For more information about the requirements for cables and connecting devices see the documentation that comes with these devices Cabling the DVD drive The internal routing and connectors for the DVD drive Notes 1 To disconnect the optional optical drive cable you must f...

Page 274: ...nectors for the thermal sensor cable of the Operating temperature enhancement kit The following illustrations show the internal routing and connectors for the Operating temperature enhancement kit Note Make sure the relevant cables pass through the cable clips 260 Lenovo System x3250 M5Installation and Service Guide ...

Page 275: ...Thermal sensor cable Figure 187 Operating temperature enhancement kit connection for 2 5 inch hard disk drive model Chapter 6 Removing and replacing server components 261 ...

Page 276: ... model Cabling the power supply The internal routing and connectors for the fixed power supply The following illustration shows the internal routing and connectors for the power supply cable Note Make sure the relevant cables pass through the cable clips 262 Lenovo System x3250 M5Installation and Service Guide ...

Page 277: ...age the operator information panel cable connector from the operator information panel connector on the system board Pulling the cable out of the connector by excessive force might cause damage to the cable or connector To connect the operator information panel cable on the system board press evenly on the release latch on the sides of the operator information panel cable connector Pressing on one...

Page 278: ...t and disengage the USB cable connector from the USB connector on the system board Pulling the cable out of the connector by excessive force might cause damage to the cable or connector To connect the USB cable on the system board press on the release latch on the top of the USB cable connector Pressing on one side of the cable connector might cause damage to the cable or connector The following i...

Page 279: ...rs for the simple swap hard disk drive with software RAID signal cable The following illustrations show the internal routing and connectors for the simple swap hard disk drive with software RAID signal cable Note Make sure the relevant cables pass through the cable clips Chapter 6 Removing and replacing server components 265 ...

Page 280: ...Figure 192 3 5 inch simple swap hard disk drive with software RAID signal cable connection for fixed power supply model 266 Lenovo System x3250 M5Installation and Service Guide ...

Page 281: ...Figure 193 2 5 inch simple swap hard disk drive with software RAID signal cable connection for fixed power supply model Chapter 6 Removing and replacing server components 267 ...

Page 282: ... the fixed power supply model Cabling the hot swap hard disk drive with ServeRAID SAS SATA controller fixed power supply model The internal routing and connectors for the hot swap hard disk drive with ServeRAID SAS SATA controller fixed power supply model The following illustrations show the internal routing and connectors for the 2 5 inch and 3 5 inch hot swap hard disk drive models with ServeRAI...

Page 283: ...Figure 195 2 5 inch hot swap hard disk drive with ServeRAID SAS SATA controller cable connection hardware RAID card inserted on the right side Chapter 6 Removing and replacing server components 269 ...

Page 284: ...Figure 196 2 5 inch hot swap hard disk drive with ServeRAID SAS SATA controller cable connection hardware RAID card inserted on the left side 270 Lenovo System x3250 M5Installation and Service Guide ...

Page 285: ...Figure 197 3 5 inch hot swap hard disk drive with ServeRAID SAS SATA controller cable connection hardware RAID card inserted on the right side Chapter 6 Removing and replacing server components 271 ...

Page 286: ...pply model The internal routing and connectors for the simple swap hard disk drive with ServeRAID SAS SATA controller fixed power supply model The following illustrations show the internal routing and connectors for the 2 5 inch and 3 5 inch simple swap hard disk drive models with ServeRAID SAS SATA controller Note Make sure the relevant cables pass through the cable clips 272 Lenovo System x3250 ...

Page 287: ...Figure 199 2 5 inch simple swap hard disk drive with ServeRAID SAS SATA controller cable connection hardware RAID card inserted on the right side Chapter 6 Removing and replacing server components 273 ...

Page 288: ...Figure 200 2 5 inch simple swap hard disk drive with ServeRAID SAS SATA controller cable connection hardware RAID card inserted on the left side 274 Lenovo System x3250 M5Installation and Service Guide ...

Page 289: ...Figure 201 3 5 inch simple swap hard disk drive with ServeRAID SAS SATA controller cable connection hardware RAID card inserted on the right side Chapter 6 Removing and replacing server components 275 ...

Page 290: ...ontroller for the redundant power supply model Cabling the hot swap hard disk drive with ServeRAID SAS SATA controller redundant power supply model The internal routing and connectors for the hot swap hard disk drive with ServeRAID SAS SATA controller redundant power supply model The following illustrations show the internal routing and connectors for the 2 5 inch hot swap hard disk drive models w...

Page 291: ...Figure 203 Four hot swap hard disk drives with ServeRAID SAS SATA controller cable connection hardware RAID card inserted on the right side Chapter 6 Removing and replacing server components 277 ...

Page 292: ...Figure 204 Four hot swap hard disk drives with ServeRAID SAS SATA controller cable connection hardware RAID card inserted on the left side 278 Lenovo System x3250 M5Installation and Service Guide ...

Page 293: ...e 1 Cabling the simple swap hard disk drive with ServeRAID SAS SATA controller redundant power supply model The internal routing and connectors for the simple swap hard disk drive with ServeRAID SAS SATA controller redundant power supply model The following illustrations show the internal routing and connectors for the 2 5 inch simple swap hard disk drive models with ServeRAID SAS SATA controller ...

Page 294: ...Figure 206 Four simple swap hard disk drives with ServeRAID SAS SATA controller cable connection hardware RAID card inserted on the right side 280 Lenovo System x3250 M5Installation and Service Guide ...

Page 295: ...Figure 207 Four simple swap hard disk drives with ServeRAID SAS SATA controller cable connection hardware RAID card inserted on the left side Chapter 6 Removing and replacing server components 281 ...

Page 296: ...dware RAID card inserted on the left side Note Make sure you connect the mini SAS cable connector 0 to the simple swap hard disk drive backplate assembly 0 and the mini SAS cable connector 1 to the simple swap hard disk drive backplate assembly 1 282 Lenovo System x3250 M5Installation and Service Guide ...

Page 297: ...the condition In the system event log severity is abbreviated to the first character The following severities can be displayed Info The event was recorded for audit purposes usually a user action or a change of states that is normal behavior Warning The event is not as severe as an error but if possible the condition should be corrected before it becomes an error It might also be a condition that ...

Page 298: ... messages that might not apply to this machine type and model The following is the list of IMM2 error messages and suggested actions to correct the detected server problems For more information about IMM2 see the Integrated Management Module II User s Guide at http www ibm com support entry portal docdisplay lndocid migr 5086346 List of IMM events This section lists all messages that can be sent f...

Page 299: ...00003 00000000 Ethernet Data Rate modified from arg1 to arg2 by user arg3 This message is for the use case where a user modifies the Ethernet Port data rate May also be shown as 4000000300000000 or 0x4000000300000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0003 User Response Information only no action is required 4...

Page 300: ...e Ethernet Port MTU setting May also be shown as 4000000500000000 or 0x4000000500000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0005 User Response Information only no action is required 40000006 00000000 Ethernet locally administered MAC address modified from arg1 to arg2 by user arg3 This message is for the use ca...

Page 301: ...ce May also be shown as 4000000700000000 or 0x4000000700000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0007 User Response Information only no action is required 40000008 00000000 Hostname set to arg1 by user arg2 This message is for the use case where user modifies the Hostname of a Management Controller May also b...

Page 302: ...also be shown as 4000000900000000 or 0x4000000900000000 Severity Info Serviceable No Automatically notify support No Alert Category System IMM Network event SNMP Trap ID 37 CIM Information Prefix IMM ID 0009 User Response Information only no action is required 4000000a 00000000 IP subnet mask of network interface modified from arg1 to arg2 by user arg3 This message is for the use case where a user...

Page 303: ...t Controller May also be shown as 4000000b00000000 or 0x4000000b00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0011 User Response Information only no action is required 4000000c 00000000 OS Watchdog response arg1 by arg2 This message is for the use case where an OS Watchdog has been enabled or disabled by a user ...

Page 304: ...y notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0013 User Response Complete the following steps until the problem is solved 1 Make sure that the IMM network cable is connected 2 Make sure that there is a DHCP server on the network that can assign an IP address to the IMM 4000000e 00000000 Remote Login Successful Login ID arg1 from arg2 at IP address arg3 This mes...

Page 305: ...0000f00000000 or 0x4000000f00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0015 User Response Information only no action is required 40000010 00000000 Security Userid arg1 had arg2 login failures from WEB client at IP address arg3 This message is for the use case where a user has failed to log in to a Management C...

Page 306: ...00 or 0x4000001100000000 Severity Warning Serviceable No Automatically notify support No Alert Category System Remote Login SNMP Trap ID 30 CIM Information Prefix IMM ID 0017 User Response Complete the following steps until the problem is solved 1 Make sure that the correct login ID and password are being used 2 Have the system administrator reset the login ID or password 40000012 00000000 Remote ...

Page 307: ...to a Management Controller from a telnet session May also be shown as 4000001300000000 or 0x4000001300000000 Severity Info Serviceable No Automatically notify support No Alert Category System Remote Login SNMP Trap ID 30 CIM Information Prefix IMM ID 0019 User Response Make sure that the correct login ID and password are being used 40000014 00000000 The arg1 on system arg2 cleared by user arg3 Thi...

Page 308: ...be shown as 4000001500000000 or 0x4000001500000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0021 User Response Information only no action is required 40000016 00000000 ENET arg1 DHCP HSTN arg2 DN arg3 IP arg4 SN arg5 GW arg6 DNS1 arg7 This message is for the use case where a Management Controller IP address and conf...

Page 309: ...tatically using user data May also be shown as 4000001700000000 or 0x4000001700000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0023 User Response Information only no action is required 40000018 00000000 LAN Ethernet arg1 interface is no longer active This message is for the use case where a Management Controller eth...

Page 310: ... active May also be shown as 4000001900000000 or 0x4000001900000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0025 User Response Information only no action is required 4000001a 00000000 DHCP setting changed to arg1 by user arg2 This message is for the use case where a user changes the DHCP setting May also be shown a...

Page 311: ...y also be shown as 4000001b00000000 or 0x4000001b00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0027 User Response Information only no action is required 4000001c 00000000 Watchdog arg1 Screen Capture Occurred This message is for the use case where an operating system error has occurred and the screen was capture...

Page 312: ...en capture failed May also be shown as 4000001d00000000 or 0x4000001d00000000 Severity Error Serviceable No Automatically notify support No Alert Category System other SNMP Trap ID 22 CIM Information Prefix IMM ID 0029 User Response Complete the following steps until the problem is solved 1 Reconfigure the watchdog timer to a higher value 2 Make sure that the IMM Ethernet over USB interface is ena...

Page 313: ...e updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 4000001f 00000000 Please ensure that the Management Controller arg1 is flashed with the correct firmware The Management Controller is unable to match its firmware to the server This message is for the use case where a Management Controller firm...

Page 314: ...to default values May also be shown as 4000002000000000 or 0x4000002000000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0032 User Response Information only no action is required 40000021 00000000 Management Controller arg1 clock has been set from NTP server arg2 This message is for the use case where a Management Con...

Page 315: ...D 0034 User Response Complete the following steps until the problem is solved 1 Make sure that the certificate that you are importing is correct 2 Try to import the certificate again 40000023 00000000 Flash of arg1 from arg2 succeeded for user arg3 This message is for the use case where a user has successfully flashed the firmware component MC Main Application MC Boot ROM BIOS Diagnostics System P...

Page 316: ...y Info Serviceable No Automatically notify support No Alert Category System other SNMP Trap ID 22 CIM Information Prefix IMM ID 0036 User Response Information only no action is required 40000025 00000000 The arg1 on system arg2 is 75 full This message is for the use case where a Management Controller Event Log on a system is 75 full May also be shown as 4000002500000000 or 0x4000002500000000 Sever...

Page 317: ...og 75 full SNMP Trap ID 35 CIM Information Prefix IMM ID 0038 User Response To avoid losing older log entries save the log as a text file and clear the log 40000027 00000000 Platform Watchdog Timer expired for arg1 This message is for the use case when an implementation has detected a Platform Watchdog Timer Expired May also be shown as 4000002700000000 or 0x4000002700000000 Severity Error Service...

Page 318: ... Alert May also be shown as 4000002800000000 or 0x4000002800000000 Severity Info Serviceable No Automatically notify support No Alert Category System other SNMP Trap ID 22 CIM Information Prefix IMM ID 0040 User Response Information only no action is required 40000029 00000000 Security Userid arg1 had arg2 login failures from an SSH client at IP address arg3 This message is for the use case where ...

Page 319: ... where a specific type of firmware mismatch has been detected May also be shown as 4000002a00000000 or 0x4000002a00000000 Severity Error Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0042 User Response Reflash the IMM firmware to the latest version 4000002b 00000000 Domain name set to arg1 Domain name set by user May also b...

Page 320: ...fo Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0044 User Response Information only no action is required 4000002d 00000000 DDNS setting changed to arg1 by user arg2 DDNS setting changed by user May also be shown as 4000002d00000000 or 0x4000002d00000000 Severity Info Serviceable No Automatically notify support No Alert Category none...

Page 321: ...le No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0046 User Response Information only no action is required 4000002f 00000000 IPv6 enabled by user arg1 IPv6 protocol is enabled by user May also be shown as 4000002f00000000 or 0x4000002f00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Inform...

Page 322: ...one SNMP Trap ID CIM Information Prefix IMM ID 0048 User Response Information only no action is required 40000031 00000000 IPv6 static IP configuration enabled by user arg1 IPv6 static address assignment method is enabled by user May also be shown as 4000003100000000 or 0x4000003100000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information ...

Page 323: ...refix IMM ID 0050 User Response Information only no action is required 40000033 00000000 IPv6 stateless auto configuration enabled by user arg1 IPv6 statless auto assignment method is enabled by user May also be shown as 4000003300000000 or 0x4000003300000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0051 User Respon...

Page 324: ...esponse Information only no action is required 40000035 00000000 IPv6 DHCP disabled by user arg1 IPv6 DHCP assignment method is disabled by user May also be shown as 4000003500000000 or 0x4000003500000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0053 User Response Information only no action is required 40000036 0000...

Page 325: ...00000 ENET arg1 IPv6 LinkLocal HstName arg2 IP arg3 Pref arg4 IPv6 Link Local address is active May also be shown as 4000003700000000 or 0x4000003700000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0055 User Response Information only no action is required 40000038 00000000 ENET arg1 IPv6 Static HstName arg2 IP arg3 P...

Page 326: ...ess is active May also be shown as 4000003900000000 or 0x4000003900000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0057 User Response Information only no action is required 4000003a 00000000 IPv6 static address of network interface modified from arg1 to arg2 by user arg3 A user modifies the IPv6 static address of a ...

Page 327: ...003b00000000 Severity Warning Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0059 User Response Complete the following steps until the problem is solved 1 Make sure that the IMM network cable is connected 2 Make sure that there is a DHCPv6 server on the network that can assign an IP address to the IMM 4000003c 00000000 Platform Watchdo...

Page 328: ... RNDIS or cdc_ether device driver for the operating system 4 Disable the watchdog 5 Check the integrity of the installed operating system 4000003d 00000000 Telnet port number changed from arg1 to arg2 by user arg3 A user has modified the telnet port number May also be shown as 4000003d00000000 or 0x4000003d00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SN...

Page 329: ...y no action is required 4000003f 00000000 Web HTTP port number changed from arg1 to arg2 by user arg3 A user has modified the Web HTTP port number May also be shown as 4000003f00000000 or 0x4000003f00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0063 User Response Information only no action is required 40000040 00...

Page 330: ...o arg2 by user arg3 A user has modified the CIM HTTP port number May also be shown as 4000004100000000 or 0x4000004100000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0065 User Response Information only no action is required 40000042 00000000 CIM XML HTTPS port number changed from arg1 to arg2 by user arg3 A user has...

Page 331: ...er May also be shown as 4000004300000000 or 0x4000004300000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0067 User Response Information only no action is required 40000044 00000000 SNMP Traps port number changed from arg1 to arg2 by user arg3 A user has modified the SNMP Traps port number May also be shown as 4000004...

Page 332: ...be shown as 4000004500000000 or 0x4000004500000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0069 User Response Information only no action is required 40000046 00000000 Remote Presence port number changed from arg1 to arg2 by user arg3 A user has modified the Remote Presence port number May also be shown as 400000460...

Page 333: ...000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0071 User Response Information only no action is required 40000048 00000000 Inventory data changed for device arg1 new device data hash arg2 new master data hash arg3 Something has caused the physical inventory to change May also be shown as 4000004800000000 or 0x40000...

Page 334: ...0000 or 0x4000004900000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0073 User Response Information only no action is required 4000004a 00000000 SNMP arg1 disabled by user arg2 A user disabled SNMPv1 or SNMPv3 or Traps May also be shown as 4000004a00000000 or 0x4000004a00000000 Severity Info Serviceable No Automatica...

Page 335: ...tically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0075 User Response Information only no action is required 4000004c 00000000 LDAP Server configuration set by user arg1 SelectionMethod arg2 DomainName arg3 Server1 arg4 Server2 arg5 Server3 arg6 Server4 arg7 A user changed the LDAP server configuration May also be shown as 4000004c00000000 or 0x4000004c0000000...

Page 336: ...0000 or 0x4000004d00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0077 User Response Information only no action is required 4000004e 00000000 Serial Redirection set by user arg1 Mode arg2 BaudRate arg3 StopBits arg4 Parity arg5 SessionTerminateSequence arg6 A user configured the Serial Port mode May also be shown ...

Page 337: ... No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0079 User Response Information only no action is required 40000050 00000000 Server General Settings set by user arg1 Name arg2 Contact arg3 Location arg4 Room arg5 RackID arg6 Rack U position arg7 A user configured the Location setting May also be shown as 4000005000000000 or 0x4000005000000000 Sever...

Page 338: ...e No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0081 User Response Information only no action is required 40000052 00000000 Server arg1 scheduled for arg2 at arg3 by user arg4 A user configured a Server Power action at a specific time May also be shown as 4000005200000000 or 0x4000005200000000 Severity Info Serviceable No Automatically notify sup...

Page 339: ...o Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0083 User Response Information only no action is required 40000054 00000000 Server arg1 arg2 cleared by user arg3 A user cleared a Server Power Action May also be shown as 4000005400000000 or 0x4000005400000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap I...

Page 340: ...otify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0085 User Response Information only no action is required 40000056 00000000 SMTP Server set by user arg1 to arg2 arg3 A user configured the SMTP server May also be shown as 4000005600000000 or 0x4000005600000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Informatio...

Page 341: ...0058 00000000 DNS servers set by user arg1 UseAdditionalServers arg2 PreferredDNStype arg3 IPv4Server1 arg4 IPv4Server2 arg5 IPv4Server3 arg6 IPv6Server1 arg7 IPv6Server2 arg8 IPv6Server3 arg9 A user configures the DNS servers May also be shown as 4000005800000000 or 0x4000005800000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Pre...

Page 342: ...required 4000005a 00000000 LAN over USB Port Forwarding set by user arg1 ExternalPort arg2 USB LAN port arg3 A user configured USB LAN port forwarding May also be shown as 4000005a00000000 or 0x4000005a00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0090 User Response Information only no action is required 4000005...

Page 343: ...g1 by user arg2 A user enables or disables Secure CIM XML services May also be shown as 4000005c00000000 or 0x4000005c00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0092 User Response Information only no action is required 4000005d 00000000 Secure LDAP arg1 by user arg2 A user enables or disables Secure LDAP serv...

Page 344: ...000 or 0x4000005e00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0094 User Response Information only no action is required 4000005f 00000000 Server timeouts set by user arg1 EnableOSWatchdog arg2 OSWatchdogTimout arg3 EnableLoaderWatchdog arg4 LoaderTimeout arg5 A user configures Server Timeouts May also be shown ...

Page 345: ...ay also be shown as 4000006000000000 or 0x4000006000000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0096 User Response Information only no action is required 40000061 00000000 License key for arg1 removed by user arg2 A user removes a License Key May also be shown as 4000006100000000 or 0x4000006100000000 Severity I...

Page 346: ...ort No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0098 User Response Information only no action is required 40000063 00000000 Global Login Account Security set by user arg1 PasswordRequired arg2 PasswordExpirationPeriod arg3 MinimumPasswordReuseCycle arg4 MinimumPasswordLength arg5 MinimumPasswordChangeInterval arg6 MaxmumLoginFailures arg7 LockoutAfterMaxFailures arg8 MinimumD...

Page 347: ... May also be shown as 4000006400000000 or 0x4000006400000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0100 User Response Information only no action is required 40000065 00000000 User arg1 removed A user account was deleted May also be shown as 4000006500000000 or 0x4000006500000000 Severity Info Appendix A Integrate...

Page 348: ...be shown as 4000006600000000 or 0x4000006600000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0102 User Response Information only no action is required 40000067 00000000 User arg1 role set to arg2 A user account role assigned May also be shown as 4000006700000000 or 0x4000006700000000 Severity Info Serviceable No 334 ...

Page 349: ...erviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0104 User Response Information only no action is required 40000069 00000000 User arg1 for SNMPv3 set AuthenticationProtocol arg2 PrivacyProtocol arg3 AccessType arg4 HostforTraps arg5 User account SNMPv3 settings changed May also be shown as 4000006900000000 or 0x4000006900000000 Severity I...

Page 350: ...everity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0106 User Response Information only no action is required 4000006b 00000000 SSH Client key imported for user arg1 from arg2 User imported an SSH Client key May also be shown as 4000006b00000000 or 0x4000006b00000000 Severity Info Serviceable No Automatically notify support No ...

Page 351: ...upport No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0108 User Response Information only no action is required 4000006d 00000000 Management Controller arg1 Configuration saved to a file by user arg2 A user saves a Management Controller configuration to a file May also be shown as 4000006d00000000 or 0x4000006d00000000 Severity Info Serviceable No Automatically notify support No...

Page 352: ...ally notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0110 User Response Information only no action is required 4000006f 00000000 Alert Recipient Number arg1 updated Name arg2 DeliveryMethod arg3 Address arg4 IncludeLog arg5 Enabled arg6 EnabledAlerts arg7 AllowedFilters arg8 A user adds or updates an Alert Recipient May also be shown as 4000006f00000000 or 0x400000...

Page 353: ...ify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0112 User Response Information only no action is required 40000071 00000000 The power cap value changed from arg1 watts to arg2 watts by user arg3 Power Cap values changed by user May also be shown as 4000007100000000 or 0x4000007100000000 Severity Info Serviceable No Automatically notify support No Alert Category none S...

Page 354: ...MP Trap ID CIM Information Prefix IMM ID 0114 User Response Information only no action is required 40000073 00000000 The maximum power cap value changed from arg1 watts to arg2 watts Maximum Power Cap value changed May also be shown as 4000007300000000 or 0x4000007300000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0...

Page 355: ...nformation only no action is required 40000075 00000000 The measured power value exceeded the power cap value Power exceeded cap May also be shown as 4000007500000000 or 0x4000007500000000 Severity Warning Serviceable No Automatically notify support No Alert Category Warning Power SNMP Trap ID 164 CIM Information Prefix IMM ID 0117 User Response Information only no action is required 40000076 0000...

Page 356: ...capping was activated by user arg1 Power capping activated by user May also be shown as 4000007700000000 or 0x4000007700000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0119 User Response Information only no action is required 40000078 00000000 Power capping was deactivated by user arg1 Power capping deactivated by u...

Page 357: ...r May also be shown as 4000007900000000 or 0x4000007900000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0121 User Response Information only no action is required 4000007a 00000000 Static Power Savings mode has been turned off by user arg1 Static Power Savings mode turned off by user May also be shown as 4000007a00000...

Page 358: ...so be shown as 4000007b00000000 or 0x4000007b00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0123 User Response Information only no action is required 4000007c 00000000 Dynamic Power Savings mode has been turned off by user arg1 Dynamic Power Savings mode turned off by user May also be shown as 4000007c00000000 or...

Page 359: ... 4000007d00000000 or 0x4000007d00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0125 User Response Information only no action is required 4000007e 00000000 External throttling occurred External throttling occurred May also be shown as 4000007e00000000 or 0x4000007e00000000 Severity Info Serviceable No Automatically...

Page 360: ... Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0127 User Response Information only no action is required 40000080 00000000 Remote Control session started by user arg1 in arg2 mode Remote Control session started May also be shown as 4000008000000000 or 0x4000008000000000 Severity Info Serviceable No Automatically notify support No...

Page 361: ...notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0129 User Response Information only no action is required 40000082 00000000 The measured power value has returned below the power cap value Power exceeded cap recovered May also be shown as 4000008200000000 or 0x4000008200000000 Severity Info Serviceable No Automatically notify support No Alert Category Warning Power ...

Page 362: ...rt Category Warning Power SNMP Trap ID 164 CIM Information Prefix IMM ID 0131 User Response Information only no action is required 40000084 00000000 IMM firmware mismatch between nodes arg1 and arg2 Please attempt to flash the IMM firmware to the same level on all nodes A mismatch of IMM firmware has been detected between nodes May also be shown as 4000008400000000 or 0x4000008400000000 Severity E...

Page 363: ...00000 Severity Error Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0133 User Response Attempt to flash the FPGA firmware to the same level on all nodes 40000086 00000000 Test Call Home Generated by user arg1 Test Call Home generated by user May also be shown as 4000008600000000 or 0x4000008600000000 Severity Info Serviceabl...

Page 364: ...ponse IBM Support will address the problem 40000088 00000000 Management Controller arg1 Configuration restoration from a file by user arg2 completed This message is for the use case where a user restores a Management Controller configuration from a file and it completes May also be shown as 4000008800000000 or 0x4000008800000000 Severity Info Serviceable No Automatically notify support No Alert Ca...

Page 365: ...esponse 1 Turn off the server and disconnect it from the power source You must disconnect the server from ac power to reset the IMM 2 After 45 seconds reconnect the server to the power source and turn on the server 3 Retry the operation 4000008a 00000000 Management Controller arg1 Configuration restoration from a file by user arg2 failed to start This message is for the use case where a user resto...

Page 366: ...as changed May also be shown as 4000008b00000000 or 0x4000008b00000000 Severity Info Serviceable No Automatically notify support No Alert Category System IMM Network event SNMP Trap ID 37 CIM Information Prefix IMM ID 0139 User Response Information only no action is required 80010002 0701ffff Numeric sensor NumericSensorElementName going low lower non critical has asserted CMOS Battery This messag...

Page 367: ...0480 User Response If the specified sensor is CMOS battery replace the system battery If the specified sensor is Planar 3 3V or Planar 5V trained technician only replace the system board If the specified sensor is Planar 12V complete the following steps until the problem is solved 1 Check power supply n LED 2 Remove the failing power supply 3 Follow actions for OVER SPEC LED in Light path diagnost...

Page 368: ...umeric sensor NumericSensorElementName going low lower critical has asserted Fan 2 Tach This message is for the use case when an implementation has detected a Lower Critical sensor going low has asserted May also be shown as 800102041d02ffff or 0x800102041d02ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Fan Failure SNMP Trap ID 11 CIM Information Prefi...

Page 369: ...CIM Information Prefix PLAT ID 0480 User Response 1 Reseat the failing fan n which is indicated by a lit LED near the fan connector on the system board 2 Replace the failing fan n fan number 80010204 1d04ffff Numeric sensor NumericSensorElementName going low lower critical has asserted Fan 4 Tach This message is for the use case when an implementation has detected a Lower Critical sensor going low...

Page 370: ...102041d05ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Fan Failure SNMP Trap ID 11 CIM Information Prefix PLAT ID 0480 User Response 1 Reseat the failing fan n which is indicated by a lit LED near the fan connector on the system board 2 Replace the failing fan n fan number 80010701 0701ffff Numeric sensor NumericSensorElementName going high upper non c...

Page 371: ...ical has asserted VRD Temp This message is for the use case when an implementation has detected an Upper Non critical sensor going high has asserted May also be shown as 800107010702ffff or 0x800107010702ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0490 User Response 1 Reduce the temperature ...

Page 372: ... 1 Reduce the temperature 2 Check the server airflow Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server 80010701 2701ffff Numeric sensor NumericSensorElementName going high upper non critical has asserted Ambient 2 Temp This message is for the use case when an implementation has detected an Upper Non critical sensor going high has asserted May...

Page 373: ...utomatically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0490 User Response 1 Reduce the temperature 2 Check the server airflow Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server 80010901 0701ffff Numeric sensor NumericSensorElementName going high upper critical has asserted PCI Temp This...

Page 374: ...tation has detected an Upper Critical sensor going high has asserted May also be shown as 800109010702ffff or 0x800109010702ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0494 User Response 1 Reduce the ambient temperature 2 Ensure the air baffle is installed correctly 3 Check the server airflow ...

Page 375: ...the server airflow Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server 80010901 2701ffff Numeric sensor NumericSensorElementName going high upper critical has asserted Ambient 2 Temp This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted May also be shown as 800109012701ffff or 0x80...

Page 376: ...ity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0494 User Response 1 Reduce the ambient temperature 2 Ensure the air baffle is installed correctly 3 Check the server airflow Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server 80010902 0701ffff Numeric se...

Page 377: ...lementName going high upper non recoverable has asserted PCI Temp This message is for the use case when an implementation has detected an Upper Non recoverable sensor going high has asserted May also be shown as 80010b010701ffff or 0x80010b010701ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0498...

Page 378: ...g the server 80010b01 0703ffff Numeric sensor NumericSensorElementName going high upper non recoverable has asserted Ambient 1 Temp This message is for the use case when an implementation has detected an Upper Non recoverable sensor going high has asserted May also be shown as 80010b010703ffff or 0x80010b010703ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Criti...

Page 379: ...ponse Check the server airflow Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server 80010b01 2d01ffff Numeric sensor NumericSensorElementName going high upper non recoverable has asserted PCH Temp This message is for the use case when an implementation has detected an Upper Non recoverable sensor going high has asserted May also be shown as 8001...

Page 380: ...y notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0509 User Response No action information only 80030012 2301ffff Sensor SensorElementName has deasserted OS RealTime Mod This message is for the use case when an implementation has detected a Sensor has deasserted May also be shown as 800300122301ffff or 0x800300122301ffff Severity Info Serviceable No Automa...

Page 381: ...User Response Complete the following step to solve PCI I O resource errors 1 Go to F1 Setup 2 System Settings 3 Device and I O ports 4 PCI 64 bit Resource and choose enable 80070114 2201ffff Sensor SensorElementName has transitioned from normal to non critical state TPM Phy Pres Set This message is for the use case when an implementation has detected a Sensor transitioned to non critical from norm...

Page 382: ...ceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0522 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow front and rear of the server that the air baffles are in place and correctly installed and that the server cover is installed and completely closed 2 Check the ambient te...

Page 383: ...curred reseated the CPU 3 Replace the planar if CPU reseating is not resolved the problem 80070202 0701ffff Sensor SensorElementName has transitioned to critical from a less severe state SysBrd Vol Fault This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe May also be shown as 800702020701ffff or 0x800702020701ffff Severity Error S...

Page 384: ...etected a Sensor transitioned to critical from less severe May also be shown as 800702040a01ffff or 0x800702040a01ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Fan Failure SNMP Trap ID 11 CIM Information Prefix PLAT ID 0522 User Response 1 Make sure that there are no obstructions such as bundled cables to the airflow from the power supply fan 2 Replace...

Page 385: ...sitioned to critical from less severe May also be shown as 800702080a01ffff or 0x800702080a01ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Power SNMP Trap ID 4 CIM Information Prefix PLAT ID 0522 User Response 1 Make sure that there are no obstructions such as bundled cables to the airflow from the power supply fan 2 Use the IBM Power Configurator util...

Page 386: ...om the power supply fan 2 Use the IBM Power Configurator utility to ensure current system power consumption is under limitation For more information and to download the utility go to http www 03 ibm com systems bladecenter resources powerconfig html 3 Replace power supply n n power supply number 8007020f 2201ffff Sensor SensorElementName has transitioned to critical from a less severe state TXT AC...

Page 387: ...y also be shown as 8007020f2582ffff or 0x8007020f2582ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0522 User Response Complete the following step to solve PCI I O resource errors 1 Go to F1 Setup 2 System Settings 3 Device and I O ports 4 PCI 64 bit Resource and choose enable 80070214 2201ffff Sensor...

Page 388: ... an implementation has detected a Sensor transitioned to critical from less severe May also be shown as 800702190701ffff or 0x800702190701ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0522 User Response 1 Check for an error LED on the system board 2 Check the system event log 3 Check for a server fir...

Page 389: ...ere are no obstructions to the airflow front and rear of the server that the air baffle is in place and correctly installed and that the server cover is installed and completely closed 2 Check the ambient temperature You must be operating within the specifications see Server Features and specifications for more information 3 Make sure that the heat sink for microprocessor n 4 Trained technician on...

Page 390: ...rd n power supply number If the specified sensor is PS n 12V UV Fault complete the following steps until the problem is solved 1 Check power supply n LED 2 Remove the failing power supply 3 Follow actions in Power Problems and Solving Power Problems 4 Trained technician only Replace the system board n power supply number If the specified sensor is PS n 12Vaux Fault complete the following steps unt...

Page 391: ...problem is solved 1 Check power supply n LED 2 Remove the failing power supply 3 Follow actions in Power Problems and Solving Power Problems 4 Trained technician only Replace the system board n power supply number If the specified sensor is PS n 12Vaux Fault complete the following steps until the problem is solved 1 Check power supply n LED 2 Replace power supply n n power supply number 80070614 2...

Page 392: ...No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0536 User Response No action information only 800b0108 1301ffff Redundancy Lost for RedundancySetElementName has asserted Power Unit This message is for the use case when Redundancy Lost has asserted May also be shown as 800b01081301ffff or 0x800b01081301ffff Severity Error Serviceable Yes Au...

Page 393: ...luster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 2 Update the firmware UEFI and IMM to the latest level Updating the firmware 3 Run the DSA program 4 Reseat the adapter 5 Replace the adapter 6 Trained technician only Replace micr...

Page 394: ...ly has been added May also be shown as 806f00080a02ffff or 0x806f00080a02ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0084 User Response No action information only 806f0009 1301ffff PowerSupplyElementName has been turned off Host Power This message is for the use case when an implementation has detected a ...

Page 395: ... as 806f000d0400ffff or 0x806f000d0400ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0401ffff The Drive StorageVolumeElementName has been added Drive 1 This message is for the use case when an implementation has detected a Drive has been Ad...

Page 396: ...2ffff or 0x806f000d0402ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0403ffff The Drive StorageVolumeElementName has been added Drive 3 This message is for the use case when an implementation has detected a Drive has been Added May also be...

Page 397: ... Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0405ffff The Drive StorageVolumeElementName has been added Drive 5 This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d0405ffff or 0x806f000d0...

Page 398: ...ically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0407ffff The Drive StorageVolumeElementName has been added Drive 7 This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d0407ffff or 0x806f000d0407ffff Severity Info S...

Page 399: ...he prompt press F3 to recover the firmware 3 Update the server firmware on the primary page Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 4 Remove components one at a time restarting the server each time to see...

Page 400: ...0103ff The System ComputerSystemElementName encountered firmware error unrecoverable boot device failure ABR Status This message is for the use case when an implementation has detected that System Firmware Error Unrecoverable boot device failure has occurred May also be shown as 806f000f220103ff or 0x806f000f220103ff Severity Error Serviceable Yes Automatically notify support No Alert Category Cri...

Page 401: ...n the logged IMM message text Please refer to the UEFI POST error code in the UEFI POST error code section of the Info Center for the appropriate user response Firmware Error Sys Boot Status 806f000f 220107ff The System ComputerSystemElementName encountered firmware error unrecoverable keyboard failure ABR Status This message is for the use case when an implementation has detected that System Firm...

Page 402: ...rviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0766 User Response This is a UEFI detected event The UEFI POST error for this event can be found in the logged IMM message text Please refer to the UEFI POST error code in the UEFI POST error code section of the Information Center for the appropriate user response Firmware Err...

Page 403: ...e Error Sys Boot Status 806f000f 22010cff CPU voltage mismatch detected on ProcessorElementName ABR Status This message is for the use case when an implementation has detected a CPU voltage mismatch with the socket voltage May also be shown as 806f000f22010cff or 0x806f000f22010cff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical CPU SNMP Trap ID 40 CIM Inform...

Page 404: ... Status 806f0013 1701ffff A diagnostic interrupt has occurred on system ComputerSystemElementName NMI State This message is for the use case when an implementation has detected a Front Panel NMI Diagnostic Interrupt May also be shown as 806f00131701ffff or 0x806f00131701ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information...

Page 405: ... firmware Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 4 Remove both adapters 5 Replace the riser card 6 Trained service technicians only Replace the system board 806f0021 2582ffff Fault in slot PhysicalConnec...

Page 406: ...hysicalConnectorSystemElementName on system ComputerSystemElementName PCI 1 This message is for the use case when an implementation has detected a Fault in a slot May also be shown as 806f00213001ffff or 0x806f00213001ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0330 User Response 1 Check the PCI L...

Page 407: ...ected adapters and riser card 3 Update the server firmware UEFI and IMM and adapter firmware Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 4 Remove both adapters 5 Replace the riser card 6 Trained service techn...

Page 408: ...mperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0036 User Response 1 Make sure that the fans are operating There are no obstructions to the airflow front and rear of the server the air baffles are in place and correctly installed and the server cover is installed and completely closed 2 Make sure that the heat sink for microprocessor n is installed correctly 3 Trained technician only Repla...

Page 409: ... n power supply number 806f0108 0a02ffff PowerSupplyElementName has Failed Power Supply 2 This message is for the use case when an implementation has detected a Power Supply has failed May also be shown as 806f01080a02ffff or 0x806f01080a02ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Power SNMP Trap ID 4 CIM Information Prefix PLAT ID 0086 User Respo...

Page 410: ...lly notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0108 User Response No action information only 806f010c 2001ffff Uncorrectable error detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 1 This message is for the use case when an implementation has detected a Memory uncorrectable error May also be shown as 806f010c2001ffff or 0x806f...

Page 411: ...n UEFI v1 10 If the server firmware version is UEFI v1 10 or newer disconnect and reconnect the server to the power source and restart the server 8 Trained Service technician only Replace the affected microprocessor 806f010c 2002ffff Uncorrectable error detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 2 This message is for the use case when an implementation has detected ...

Page 412: ...3ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0138 User Response 1 Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error 2 Swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory ch...

Page 413: ...an only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 5 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 6 Trained technician only Replace the affected microprocessor 7...

Page 414: ...he affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 6 Trained technician only Replace the affected microprocessor 7 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 10 If the server firmware version is UEFI v1 10 or newer disconnect and reconnect the server to the power sour...

Page 415: ...ive 1 This message is for the use case when an implementation has detected a Drive was Disabled due to fault May also be shown as 806f010d0401ffff or 0x806f010d0401ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat ...

Page 416: ...inute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f010d 0403ffff The Drive StorageVolumeElementName has been disabled due to a detected fa...

Page 417: ...404ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the follo...

Page 418: ... time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f010d 0406ffff The Drive StorageVolumeElementName has been disabled due to a detected fault Drive 6 This message is for the use case when an implementation has detected a Drive was Disabled due to fault May also be shown as 806f010d0406ffff or 0x806f010d0406ffff Severity E...

Page 419: ... support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting...

Page 420: ...d 806f0123 2101ffff Reboot of system ComputerSystemElementName initiated by WatchdogElementName IPMI Watchdog This message is for the use case when an implementation has detected a Reboot by a Watchdog occurred May also be shown as 806f01232101ffff or 0x806f01232101ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT...

Page 421: ...e firmware UEFI and IMM to the latest level Updating the firmware 3 Run the DSA program 4 Reseat the adapter 5 Replace the adapter 6 Trained technician only Replace microprocessor n 7 Trained technician only Replace the system board n microprocessor number 806f020d 0400ffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 0 This message is for the use c...

Page 422: ...rning Serviceable Yes Automatically notify support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the serv...

Page 423: ... backplane n hard disk drive number 806f020d 0403ffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 3 This message is for the use case when an implementation has detected an Array Failure is Predicted May also be shown as 806f020d0403ffff or 0x806f020d0403ffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category System Pre...

Page 424: ...CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n har...

Page 425: ...ame Drive 6 This message is for the use case when an implementation has detected an Array Failure is Predicted May also be shown as 806f020d0406ffff or 0x806f020d0406ffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Re...

Page 426: ...mponents a Hard disk drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f0223 2101ffff Powering off system ComputerSystemElementName initiated by WatchdogElementName IPMI Watchd...

Page 427: ...tegory System Other SNMP Trap ID CIM Information Prefix PLAT ID 0100 User Response 1 Reconnect the power cords 2 Check power supply n LED 3 See Power supply LEDs for more information n power supply number 806f0308 0a02ffff PowerSupplyElementName has lost input Power Supply 2 This message is for the use case when an implementation has detected a Power Supply that has input that has been lost May al...

Page 428: ... disconnect the server from the power source then wait 10 seconds before restarting the server 1 Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error 2 Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector Then retry with the same DIMM 3 If the problem is related to a DIMM replace the failing DIM...

Page 429: ...he IBM support website for an applicable retain tip or firmware update that applies to this memory error 2 Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector Then retry with the same DIMM 3 If the problem is related to a DIMM replace the failing DIMM indicated by the error LEDs 4 If the problem occurs on the same DIMM connector swap the affected DIMMs...

Page 430: ... DIMM replace the failing DIMM indicated by the error LEDs 4 If the problem occurs on the same DIMM connector swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory channel or microprocessor 5 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or...

Page 431: ...system board or the event logs to a different memory channel or microprocessor 5 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained service technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a...

Page 432: ...essor 5 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained service technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 7 Trained service technician on...

Page 433: ...6f03232101ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0374 User Response No action information only 806f040c 2001ffff PhysicalMemoryElementName Disabled on Subsystem MemoryElementName DIMM 1 This message is for the use case when an implementation has detected that Memory has been Disabled May also be show...

Page 434: ...or 0x806f040c2002ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response 1 Make sure the DIMM is installed correctly 2 If the DIMM was disabled because of a memory fault memory uncorrectable error or memory logging limit reached follow the suggested actions for that error event and restart the serv...

Page 435: ...event If no memory fault is recorded in the logs and no DIMM connector error LED is lit you can re enable the DIMM through the Setup utility or the Advanced Settings Utility ASU 806f040c 2004ffff PhysicalMemoryElementName Disabled on Subsystem MemoryElementName DIMM 4 This message is for the use case when an implementation has detected that Memory has been Disabled May also be shown as 806f040c200...

Page 436: ...atically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response 1 Make sure the DIMM is installed correctly 2 If the DIMM was disabled because of a memory fault memory uncorrectable error or memory logging limit reached follow the suggested actions for that error event and restart the server 3 Check the IBM support website for an applicable ret...

Page 437: ...e both adapters 5 Replace the PCIe adapters 6 Replace the riser card 806f050c 2001ffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 1 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Reached May also be shown as 806f050c2001ffff or 0x806f050c2001ffff Severity Warning Serviceable Yes Automat...

Page 438: ...it has been Reached May also be shown as 806f050c2002ffff or 0x806f050c2002ffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0144 User Response 1 Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error 2 Swap the affected DIMMs as indicated by th...

Page 439: ...r microprocessor 3 If the error still occurs on the same DIMM replace the affected DIMM 4 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 5 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If ...

Page 440: ...gn material or is damaged replace the system board 5 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 6 Trained technician only Replace the affected microprocessor 806f050c 2581ffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName All DIMMS ...

Page 441: ...omputerSystemElementName is in critical condition Drive 0 This message is for the use case when an implementation has detected that an Array is Critical May also be shown as 806f050d0400ffff or 0x806f050d0400ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that th...

Page 442: ...the hard disk drive that is indicated by a lit status LED 806f050d 0402ffff Array ComputerSystemElementName is in critical condition Drive 2 This message is for the use case when an implementation has detected that an Array is Critical May also be shown as 806f050d0402ffff or 0x806f050d0402ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive S...

Page 443: ...itical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the RAID adapter 6 Replace the hard disk drive that is indicated by a lit status LED 806f050d...

Page 444: ...al condition Drive 5 This message is for the use case when an implementation has detected that an Array is Critical May also be shown as 806f050d0405ffff or 0x806f050d0405ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk...

Page 445: ...ive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the RAID adapter 6 Replace the hard disk drive that is indicated by a lit status LED 806f050d 0407ffff Array ComputerSystemElementName is in critical condition Drive 7 This message is for the use case when an implementation has detected tha...

Page 446: ... Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0234 User Response 1 Check the PCI LED 2 Reseat the affected adapters and riser card 3 Update the server firmware UEFI and IMM and adapter firmware Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster s...

Page 447: ...rmware to the latest level see Updating the firmware Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 4 Remove components one at a time restarting the server each time to see if the problem goes away 5 If the prob...

Page 448: ...y also be shown as 806f060d0400ffff or 0x806f060d0400ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable...

Page 449: ... a lit status LED 806f060d 0402ffff Array ComputerSystemElementName has failed Drive 2 This message is for the use case when an implementation has detected that an Array Failed May also be shown as 806f060d0402ffff or 0x806f060d0402ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Res...

Page 450: ...ormation Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that is indicated by a lit status LED 806f060d 0404ffff Array ComputerSystemElementName has failed Drive 4 This message is for...

Page 451: ...5ffff or 0x806f060d0405ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 ...

Page 452: ...ed by a lit status LED 806f060d 0407ffff Array ComputerSystemElementName has failed Drive 7 This message is for the use case when an implementation has detected that an Array Failed May also be shown as 806f060d0407ffff or 0x806f060d0407ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 Use...

Page 453: ...No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size type speed and technology 806f070c 2002ffff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 2 This message is for the use case when an implementation has detected a Memory DIMM con...

Page 454: ...or Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size type speed and technology 806f070c 2004ffff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 4 This message is for the use case when ...

Page 455: ...581ffff or 0x806f070c2581ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size type speed and technology One of the DIMMs 806f070d 0400ffff Rebuild in progress for Array in system ComputerSystemElementName D...

Page 456: ...wn as 806f070d0401ffff or 0x806f070d0401ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 0402ffff Rebuild in progress for Array in system ComputerSystemElementName Drive 2 This message is for the use case when an implementation has detected that an Array R...

Page 457: ...shown as 806f070d0403ffff or 0x806f070d0403ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 0404ffff Rebuild in progress for Array in system ComputerSystemElementName Drive 4 This message is for the use case when an implementation has detected that an Arra...

Page 458: ... May also be shown as 806f070d0405ffff or 0x806f070d0405ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 0406ffff Rebuild in progress for Array in system ComputerSystemElementName Drive 6 This message is for the use case when an implementation has detected...

Page 459: ...wn as 806f070d0407ffff or 0x806f070d0407ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f072b 2201ffff A successful software or firmware change was detected on system ComputerSystemElementName Bkup Auto Update This message is for the use case when an implementa...

Page 460: ...also be shown as 806f08070301ffff or 0x806f08070301ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0061 User Response No action information only 806f0813 2581ffff A Uncorrectable Bus Error has occurred on system ComputerSystemElementName DIMMs This message is for the use case when an implementation has detect...

Page 461: ...olution before you update the code 5 Make sure that the installed DIMMs are supported and configured correctly 6 Trained technician only Replace the system board 806f0813 2582ffff A Uncorrectable Bus Error has occurred on system ComputerSystemElementName PCIs This message is for the use case when an implementation has detected a Bus Uncorrectable Error May also be shown as 806f08132582ffff or 0x80...

Page 462: ...t Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0240 User Response 1 Check the system event log 2 Trained technician only Remove the failing microprocessor from the system board see Removing a microprocessor and heat sink 3 Check for a server firmware update Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a...

Page 463: ...c2001ffff or 0x806f090c2001ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 2002ffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 2 This message is for the use case when an...

Page 464: ...message is for the use case when an implementation has detected Memory has been Throttled May also be shown as 806f090c2003ffff or 0x806f090c2003ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 2004f...

Page 465: ...nd then restart the server 2 Replace DIMM n n DIMM number 806f0a07 0301ffff ProcessorElementName is operating in a Degraded State CPU 1 This message is for the use case when an implementation has detected a Processor is running in the Degraded state May also be shown as 806f0a070301ffff or 0x806f0a070301ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category Warning CP...

Page 466: ...6f0a0c2001ffff or 0x806f0a0c2001ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0146 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow that the air baffles are in place and correctly installed and that the server cover is installed and completely c...

Page 467: ...er Temperature Condition has been detected on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 3 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected May also be shown as 806f0a0c2003ffff or 0x806f0a0c2003ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temper...

Page 468: ... ID 0 CIM Information Prefix PLAT ID 0146 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow that the air baffles are in place and correctly installed and that the server cover is installed and completely closed 2 Make sure that ambient temperature is within the specifications 3 If a fan has failed complete the action for a fan failure 4 Replace DIM...

Page 469: ...0701ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Voltage SNMP Trap ID 1 CIM Information Prefix PLAT ID 0481 User Response If the specified sensor is one of the following SysBrd 3 3V SysBrd 5V or SysBrd 12V No action information only 81010204 1d01ffff Numeric sensor NumericSensorElementName going low lower critical has deasserted Fan 1 Tach This message ...

Page 470: ...sserted May also be shown as 810102041d02ffff or 0x810102041d02ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Fan Failure SNMP Trap ID 11 CIM Information Prefix PLAT ID 0481 User Response No action information only 81010204 1d03ffff Numeric sensor NumericSensorElementName going low lower critical has deasserted Fan 3 Tach This message is for the use case ...

Page 471: ...sserted May also be shown as 810102041d04ffff or 0x810102041d04ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Fan Failure SNMP Trap ID 11 CIM Information Prefix PLAT ID 0481 User Response No action information only 81010204 1d05ffff Numeric sensor NumericSensorElementName going low lower critical has deasserted Fan 5 Tach This message is for the use case ...

Page 472: ...s deasserted May also be shown as 810107010701ffff or 0x810107010701ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0491 User Response No action information only 81010701 0702ffff Numeric sensor NumericSensorElementName going high upper non critical has deasserted VRD Temp This message is for the us...

Page 473: ...sserted May also be shown as 810107010703ffff or 0x810107010703ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0491 User Response No action information only 81010701 2701ffff Numeric sensor NumericSensorElementName going high upper non critical has deasserted Ambient 2 Temp This message is for the u...

Page 474: ...h has deasserted May also be shown as 810107012d01ffff or 0x810107012d01ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0491 User Response No action information only 81010901 0701ffff Numeric sensor NumericSensorElementName going high upper critical has deasserted PCI Temp This message is for the us...

Page 475: ...rted May also be shown as 810109010702ffff or 0x810109010702ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0495 User Response No action information only 81010901 0703ffff Numeric sensor NumericSensorElementName going high upper critical has deasserted Ambient 1 Temp This message is for the use case...

Page 476: ... has deasserted May also be shown as 810109012701ffff or 0x810109012701ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0495 User Response No action information only 81010901 2d01ffff Numeric sensor NumericSensorElementName going high upper critical has deasserted PCH Temp This message is for the use...

Page 477: ...10109020701ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Voltage SNMP Trap ID 1 CIM Information Prefix PLAT ID 0495 User Response If the specified sensor is one of the following SysBrd 3 3V SysBrd 5V or SysBrd 12V No action information only 81010b01 0701ffff Numeric sensor NumericSensorElementName going high upper non recoverable has deasserted PCI Temp ...

Page 478: ...erable sensor going high has deasserted May also be shown as 81010b010702ffff or 0x81010b010702ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0499 User Response No action information only 81010b01 0703ffff Numeric sensor NumericSensorElementName going high upper non recoverable has deasserted Ambie...

Page 479: ...2 Temp This message is for the use case when an implementation has detected an Upper Non recoverable sensor going high has deasserted May also be shown as 81010b012701ffff or 0x81010b012701ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0499 User Response No action information only 81010b01 2d01ffff...

Page 480: ...or SensorElementName has asserted Sig Verify Fail This message is for the use case when an implementation has detected a Sensor has asserted May also be shown as 810300062101ffff or 0x810300062101ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0508 User Response No action information only 81030012 2301ffff Se...

Page 481: ... This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non critical from normal May also be shown as 8107010f2582ffff or 0x8107010f2582ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Other SNMP Trap ID 60 CIM Information Prefix PLAT ID 0521 User Response No action information only 81070201 0301ffff...

Page 482: ...ion information only 81070201 0701ffff Sensor SensorElementName has transitioned to a less severe state from critical VR Hot This message is for the use case when an implementation has detected a Sensor transition to less severe from critical May also be shown as 810702010701ffff or 0x810702010701ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature ...

Page 483: ...ation Prefix PLAT ID 0523 User Response No action information only 81070204 0a01ffff Sensor SensorElementName has transitioned to a less severe state from critical PS 1 Fan Fault This message is for the use case when an implementation has detected a Sensor transition to less severe from critical May also be shown as 810702040a01ffff or 0x810702040a01ffff Severity Info Serviceable No Automatically ...

Page 484: ...IM Information Prefix PLAT ID 0523 User Response No action information only 81070208 0a01ffff Sensor SensorElementName has transitioned to a less severe state from critical PS 1 Therm Fault This message is for the use case when an implementation has detected a Sensor transition to less severe from critical May also be shown as 810702080a01ffff or 0x810702080a01ffff Severity Info Serviceable No Aut...

Page 485: ...rmation Prefix PLAT ID 0523 User Response No action information only 8107020f 2201ffff Sensor SensorElementName has transitioned to a less severe state from critical TXT ACM Module This message is for the use case when an implementation has detected a Sensor transition to less severe from critical May also be shown as 8107020f2201ffff or 0x8107020f2201ffff Severity Info Serviceable No Automaticall...

Page 486: ...IM Information Prefix PLAT ID 0523 User Response No action information only 81070214 2201ffff Sensor SensorElementName has transitioned to a less severe state from critical TPM Lock This message is for the use case when an implementation has detected a Sensor transition to less severe from critical May also be shown as 810702142201ffff or 0x810702142201ffff Severity Info Serviceable No Automatical...

Page 487: ...ser Response No action information only 81070301 0301ffff Sensor SensorElementName has deasserted the transition to non recoverable from a less severe state CPU 1 OverTemp This message is for the use case when an implementation has detected that the Sensor transition to non recoverable from less severe has deasserted May also be shown as 810703010301ffff or 0x810703010301ffff Severity Info Service...

Page 488: ...If the specified sensor is one of the following PS1 12V OC Fault PS1 12V OV Fault PS1 12V UV Fault or PS1 12Vaux Fault No action information only 81070608 0a02ffff Sensor SensorElementName has deasserted the transition to non recoverable This message is for the use case when an implementation has detected that the Sensor transition to non recoverable has deasserted May also be shown as 810706080a0...

Page 489: ...ify support No Alert Category Critical Redundant Power Supply SNMP Trap ID 9 CIM Information Prefix PLAT ID 0803 User Response No action information only 816f0007 0301ffff ProcessorElementName has Recovered from IERR CPU 1 This message is for the use case when an implementation has detected a Processor Recovered IERR Condition May also be shown as 816f00070301ffff or 0x816f00070301ffff Severity In...

Page 490: ...ory System Other SNMP Trap ID CIM Information Prefix PLAT ID 0085 User Response No action information only 816f0008 0a02ffff PowerSupplyElementName has been removed from container PhysicalPackageElementName Power Supply 2 This message is for the use case when an implementation has detected a Power Supply has been removed May also be shown as 816f00080a02ffff or 0x816f00080a02ffff Severity Info Ser...

Page 491: ...24 CIM Information Prefix PLAT ID 0107 User Response No action information only 816f000d 0400ffff The Drive StorageVolumeElementName has been removed from unit PhysicalPackageElementName Drive 0 This message is for the use case when an implementation has detected a Drive has been Removed May also be shown as 816f000d0400ffff or 0x816f000d0400ffff Severity Error Serviceable Yes Automatically notify...

Page 492: ...e Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Replace the hard disk drive 3 Make sure that the disk firmware and RAID controller firmware are at the latest level 4 Check the SAS cable 816f000d 0402...

Page 493: ...PhysicalPackageElementName Drive 3 This message is for the use case when an implementation has detected a Drive has been Removed May also be shown as 816f000d0403ffff or 0x816f000d0403ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk driv...

Page 494: ... n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Replace the hard disk drive 3 Make sure that the disk firmware and RAID controller firmware are at the latest level 4 Check the SAS cable 816f000d 0405ffff The Drive StorageVolumeElementName has been removed from unit PhysicalPackageElementName Drive 5 This message is for the use case when an implementation has detec...

Page 495: ...0406ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Replace the hard disk drive 3 Make sure that the disk firmware and RAID controller firmware are at the latest level 4...

Page 496: ...the SAS cable 816f000f 2201ffff The System ComputerSystemElementName has detected a POST Error deassertion This message is for the use case when an implementation has detected that Post Error has deasserted May also be shown as 816f000f2201ffff or 0x816f000f2201ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLA...

Page 497: ...efix PLAT ID 0223 User Response No action information only 816f0021 2201ffff Fault condition removed on slot PhysicalConnectorElementName on system ComputerSystemElementName No Op ROM Space This message is for the use case when an implementation has detected a Fault condition in a slot has been removed May also be shown as 816f00212201ffff or 0x816f00212201ffff Severity Info Serviceable No Automat...

Page 498: ...rmation Prefix PLAT ID 0331 User Response No action information only One of PCI Error 816f0021 3001ffff Fault condition removed on slot PhysicalConnectorElementName on system ComputerSystemElementName PCI 1 This message is for the use case when an implementation has detected a Fault condition in a slot has been removed May also be shown as 816f00213001ffff or 0x816f00213001ffff Severity Info Servi...

Page 499: ...formation Prefix PLAT ID 0331 User Response No action information only 816f0107 0301ffff An Over Temperature Condition has been removed on ProcessorElementName CPU 1 This message is for the use case when an implementation has detected a Over Temperature Condition has been Removed for Processor May also be shown as 816f01070301ffff or 0x816f01070301ffff Severity Info Serviceable No Automatically no...

Page 500: ...Information Prefix PLAT ID 0087 User Response No action information only 816f0108 0a02ffff PowerSupplyElementName has returned to OK status Power Supply 2 This message is for the use case when an implementation has detected a Power Supply return to normal operational status May also be shown as 816f01080a02ffff or 0x816f01080a02ffff Severity Info Serviceable No Automatically notify support No Aler...

Page 501: ...mation Prefix PLAT ID 0139 User Response No action information only 816f010c 2002ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 2 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c2002ffff or 0x816f010c2002ffff Severity Info Serviceable No Automaticall...

Page 502: ...Information Prefix PLAT ID 0139 User Response No action information only 816f010c 2004ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 4 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c2004ffff or 0x816f010c2004ffff Severity Info Serviceable No Automat...

Page 503: ... Trap ID 41 CIM Information Prefix PLAT ID 0139 User Response No action information only One of the DIMMs 816f010d 0400ffff The Drive StorageVolumeElementName has been enabled Drive 0 This message is for the use case when an implementation has detected a Drive was Enabled May also be shown as 816f010d0400ffff or 0x816f010d0400ffff Severity Info Serviceable No Automatically notify support No Alert ...

Page 504: ...402ffff The Drive StorageVolumeElementName has been enabled Drive 2 This message is for the use case when an implementation has detected a Drive was Enabled May also be shown as 816f010d0402ffff or 0x816f010d0402ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action informa...

Page 505: ...tion has detected a Drive was Enabled May also be shown as 816f010d0404ffff or 0x816f010d0404ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 0405ffff The Drive StorageVolumeElementName has been enabled Drive 5 This message is for the use cas...

Page 506: ...abled May also be shown as 816f010d0406ffff or 0x816f010d0406ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 0407ffff The Drive StorageVolumeElementName has been enabled Drive 7 This message is for the use case when an implementation has det...

Page 507: ...also be shown as 816f010f2201ffff or 0x816f010f2201ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0187 User Response No action information only 816f0207 0301ffff ProcessorElementName has Recovered from FRB1 BIST condition CPU 1 This message is for the use case when an implementation has detected a Proce...

Page 508: ...hown as 816f020d0400ffff or 0x816f020d0400ffff Severity Info Serviceable No Automatically notify support No Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0169 User Response No action information only 816f020d 0401ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 1 This message is for the use case wh...

Page 509: ...also be shown as 816f020d0402ffff or 0x816f020d0402ffff Severity Info Serviceable No Automatically notify support No Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0169 User Response No action information only 816f020d 0403ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 3 This message is for the us...

Page 510: ...edicted May also be shown as 816f020d0404ffff or 0x816f020d0404ffff Severity Info Serviceable No Automatically notify support No Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0169 User Response No action information only 816f020d 0405ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 5 This message i...

Page 511: ...edicted May also be shown as 816f020d0406ffff or 0x816f020d0406ffff Severity Info Serviceable No Automatically notify support No Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0169 User Response No action information only 816f020d 0407ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 7 This message i...

Page 512: ... returned to normal May also be shown as 816f03080a01ffff or 0x816f03080a01ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0099 User Response No action information only 816f0308 0a02ffff PowerSupplyElementName has returned to a Normal Input State Power Supply 2 This message is for the use case when an impleme...

Page 513: ...May also be shown as 816f030c2001ffff or 0x816f030c2001ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0137 User Response No action information only 816f030c 2002ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 2 This message is for the use case when an ...

Page 514: ... May also be shown as 816f030c2003ffff or 0x816f030c2003ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0137 User Response No action information only 816f030c 2004ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 4 This message is for the use case when an...

Page 515: ... also be shown as 816f030c2581ffff or 0x816f030c2581ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0137 User Response No action information only One of the DIMMs 816f0313 1701ffff System ComputerSystemElementName has recovered from an NMI NMI State This message is for the use case when an implementatio...

Page 516: ...lso be shown as 816f040c2001ffff or 0x816f040c2001ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0130 User Response No action information only 816f040c 2002ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 2 This message is for the use case when an implementation has detected that Me...

Page 517: ... 816f040c2003ffff or 0x816f040c2003ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0130 User Response No action information only 816f040c 2004ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 4 This message is for the use case when an implementation has detected that Memory has been E...

Page 518: ...ff or 0x816f040c2581ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0130 User Response No action information only One of the DIMMs 816f0413 2582ffff A PCI PERR recovery has occurred on system ComputerSystemElementName PCIs This message is for the use case when an implementation has detected a PCI PERR recover...

Page 519: ...f or 0x816f050c2001ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0145 User Response No action information only 816f050c 2002ffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 2 This message is for the use case when an implementation has detected that the...

Page 520: ...wn as 816f050c2003ffff or 0x816f050c2003ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0145 User Response No action information only 816f050c 2004ffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 4 This message is for the use case when an implementation ...

Page 521: ...lso be shown as 816f050c2581ffff or 0x816f050c2581ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0145 User Response No action information only One of the DIMMs 816f050d 0400ffff Critical Array ComputerSystemElementName has deasserted Drive 0 This message is for the use case when an implementation has de...

Page 522: ...wn as 816f050d0401ffff or 0x816f050d0401ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Response No action information only 816f050d 0402ffff Critical Array ComputerSystemElementName has deasserted Drive 2 This message is for the use case when an implementation has detected that an Cri...

Page 523: ...f or 0x816f050d0403ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Response No action information only 816f050d 0404ffff Critical Array ComputerSystemElementName has deasserted Drive 4 This message is for the use case when an implementation has detected that an Critiacal Array has deas...

Page 524: ...050d0405ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Response No action information only 816f050d 0406ffff Critical Array ComputerSystemElementName has deasserted Drive 6 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May ...

Page 525: ...y Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Response No action information only 816f0607 0301ffff An SM BIOS Uncorrectable CPU complex error for ProcessorElementName has deasserted CPU 1 This message is for the use case when an SM BIOS Uncorrectable CPU complex error has deasserted May also be...

Page 526: ...able No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 0401ffff Array in system ComputerSystemElementName has been restored Drive 1 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be shown as 816f060d0401ff...

Page 527: ...ly notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 0403ffff Array in system ComputerSystemElementName has been restored Drive 3 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be shown as 816f060d0403ffff or 0x816f060d040...

Page 528: ... notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 0405ffff Array in system ComputerSystemElementName has been restored Drive 5 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be shown as 816f060d0405ffff or 0x816f060d0405f...

Page 529: ...t No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 0407ffff Array in system ComputerSystemElementName has been restored Drive 7 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be shown as 816f060d0407ffff or 0x816f060d0407ffff Severity I...

Page 530: ...notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0127 User Response No action information only 816f070c 2002ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 2 This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be shown a...

Page 531: ...lly notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0127 User Response No action information only 816f070c 2004ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 4 This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be sho...

Page 532: ...Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0127 User Response No action information only One of the DIMMs 816f070d 0400ffff Rebuild completed for Array in system ComputerSystemElementName Drive 0 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be ...

Page 533: ...erviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 0402ffff Rebuild completed for Array in system ComputerSystemElementName Drive 2 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be shown as 816f070d0402ffff or ...

Page 534: ...fff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 0404ffff Rebuild completed for Array in system ComputerSystemElementName Drive 4 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be shown as 8...

Page 535: ...405ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 0406ffff Rebuild completed for Array in system ComputerSystemElementName Drive 6 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be shown ...

Page 536: ...0407ffff or 0x816f070d0407ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response No action information only 816f0807 0301ffff ProcessorElementName has been Enabled CPU 1 This message is for the use case when an implementation has detected a Processor has been Enabled May also be shown as 816f08070...

Page 537: ...1ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0241 User Response No action information only 816f0813 2582ffff System ComputerSystemElementName has recovered from an Uncorrectable Bus Error PCIs This message is for the use case when an implementation has detected a that a system has recovered from a Bu...

Page 538: ...84ffff or 0x816f08132584ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0241 User Response No action information only 816f090c 2001ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 1 This message is for the use case when an implementation has detected Memory is no ...

Page 539: ...002ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0143 User Response No action information only 816f090c 2003ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 3 This message is for the use case when an implementation has detected Memory is no longer Throttled May also ...

Page 540: ... Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0143 User Response No action information only 816f0a07 0301ffff The Processor ProcessorElementName is no longer operating in a Degraded State CPU 1 This message is for the use case when an implementation has detected a Processor is no longer running in the Degraded ...

Page 541: ...fff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0147 User Response No action information only 816f0a0c 2002ffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 2 This message is for the use case when an implementation has detected an...

Page 542: ...03ffff or 0x816f0a0c2003ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0147 User Response No action information only 816f0a0c 2004ffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 4 This message is for the use case when an imple...

Page 543: ... critical has asserted Yes 806f0021 2201ffff Fault in slot PhysicalConnectorSystemElementName on system ComputerSystemElementName No Op ROM Space Yes 806f0021 2582ffff Fault in slot PhysicalConnectorSystemElementName on system ComputerSystemElementName All PCI Error Yes 806f0021 3001ffff Fault in slot PhysicalConnectorSystemElementName on system ComputerSystemElementName PCI 1 Yes 806f0021 3002fff...

Page 544: ...isabled due to a detected fault Drive 7 Yes 806f0207 0301ffff ProcessorElementName has Failed with FRB1 BIST condition CPU 1 Yes 806f020d 0400ffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 0 Yes 806f020d 0401ffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 1 Yes 806f020d 0402ffff Failure Predicted...

Page 545: ... Yes 806f060d 0402ffff Array ComputerSystemElementName has failed Drive 2 Yes 806f060d 0403ffff Array ComputerSystemElementName has failed Drive 3 Yes 806f060d 0404ffff Array ComputerSystemElementName has failed Drive 4 Yes 806f060d 0405ffff Array ComputerSystemElementName has failed Drive 5 Yes 806f060d 0406ffff Array ComputerSystemElementName has failed Drive 6 Yes 806f060d 0407ffff Array Comput...

Page 546: ...532 Lenovo System x3250 M5Installation and Service Guide ...

Page 547: ...tates that is normal behavior Warning A warning is not as severe as an error but if possible the condition should be corrected before it becomes an error It might also be a condition that requires additional monitoring or maintenance Error An error typically indicates a failure or critical condition that impairs service or an expected function User response Indicate the actions that you should tak...

Page 548: ...s Device Function The Vendor ID for the device is and the Device ID is Explanation ROM CHECKSUM ERROR Severity Info User Response Complete the following steps 1 If this PCIe device and or any attached cables were recently installed moved serviced or upgraded reseat adapter and any attached cables 2 Move adapter to a different system slot if available 3 Check IBM Support website for any applicable ...

Page 549: ... recovery action is required 3 If error persists or boot is unsuccessful trained service technician only replace the system board I 3818002 I 3818002 The firmware image capsule signature for the non booted flash bank is invalid Explanation Opposite Bank CRTM Capsule Update Signature Invalid Severity Info User Response Complete the following steps 1 Reflash backup UEFI image 2 If error does not per...

Page 550: ...o Gen1 or Gen2 may be required Gen1 Gen2 settings can be configured via F1 Setup System Settings Devices and I O Ports PCIe Gen1 Gen2 Gen3 Speed Selection or the ASU Utility 2 Check IBM Support website for an applicable device driver firmware update revision of service information for this product or other information that applies to this error Load new device driver and any required firmware upda...

Page 551: ...ps 1 Check IBM Support website for an applicable service bulletin or firmware update that applies to this error 2 Reflash UEFI image 3 Trained service technician only Replace the system board S 3028002 S 3028002 Boot permission timeout detected Explanation Boot Permission Negotiation Timeout Severity Error User Response Complete the following steps 1 Check IMM logs for communication errors and res...

Page 552: ...ailure has occurred The system has booted with default UEFI settings Explanation POST failure has occurred System booted with default settings Severity Error User Response Complete the following steps 1 This event resets UEFI to the default settings for the next boot If successful user is forced into F1 setup Original UEFI settings are still present 2 If User did not intentionally trigger the rebo...

Page 553: ...Check IBM Support website for an applicable service bulletin or firmware update that applies to this error 2 Reflash UEFI image 3 Trained service technician only Replace the system board S 3108007 S 3108007 The default system settings have been restored Explanation System Configuration Restored to Defaults Severity Error User Response Complete the following steps 1 Check IBM Support website for an...

Page 554: ... serviced or upgraded verify that the DIMM is properly seated and visually verify that there is no foreign material in any DIMM connector on that memory channel If either of these conditions is found correct and retry with the same DIMM Note Event Log may contain a recent 00580A4 event denoting detected change in DIMM population that could be related to this problem 2 If no problem is observed on ...

Page 555: ... that all DIMM connectors are enabled using the Setup utility or the Advanced Settings Utility ASU 3 Re Install all DIMMs verifying the correct population sequence according to the service information for this product 4 Trained service technician only Replace the processor 5 Trained service technician only Replace the system board S 58008 S 58008 A DIMM has failed the POST memory test Explanation ...

Page 556: ...O core logic on Bus The Global Fatal Error Status register contains The Global Non Fatal Error Status register contains Please check error logs for the presence of additional downstream device error data Explanation Critical IOH PCI Error Severity Error User Response Complete the following steps 1 Check log for a separate error for an associated PCIe device and service that error 2 Check IBM Suppo...

Page 557: ...ice that event or any other battery related errors 2 Use F1 Setup to reset date and time If problem returns after a system reset replace CMOS battery 3 If problem persists then check IBM Support website for an applicable service bulletin or firmware update that applies to this error 4 Trained service technician only Replace the system board W 3058009 W 3058009 DRIVER HEALTH PROTOCOL Missing Config...

Page 558: ...d service technician only Replace system board W 305800C W 305800C DRIVER HEALTH PROTOCOL Reports System Shutdown Required Controller Explanation DRIVER HEALTH PROTOCOL Reports System Shutdown Required Controller Severity Warning User Response Complete the following steps 1 Reboot the system 2 If problem persists switch to backup UEFI or reflash current UEFI image 3 Trained service technician only...

Page 559: ...entire node 3 Check IBM Support website for an applicable service bulletin or firmware update that applies to this error 4 Reflash UEFI Firmware 5 Trained service technician only Replace the system board W 3808002 W 3808002 An error occurred while saving UEFI settings to the IMM Explanation Error Updating System Configuration to IMM Severity Warning User Response Complete the following steps 1 Use...

Page 560: ...a The update was aborted Explanation CRTM Update Aborted Severity Warning User Response Complete the following steps 1 Continue booting system If system does not reset manually reset the system 2 If the error is not reported on the subsequent boot no additional recovery action is required 3 If the event persists continue booting system and reflash UEFI image 4 Trained service technician only Repla...

Page 561: ...em board W 58001 W 58001 The PFA Threshold limit correctable error logging limit has been exceeded on DIMM number at address MC5 Status contains and MC5 Misc contains Explanation DIMM PFA Threshold Exceeded Severity Warning User Response Complete the following steps 1 If the node has recently been installed moved serviced or upgraded verify that the DIMM is properly seated and visually verify that...

Page 562: ...remove if found If connector is damaged replace system board 7 Trained service technician only Remove affected Processor and inspect Processor socket pins for damaged or mis aligned pins If damage is found or Processor is an upgrade part replace system board 8 Trained service technician only Replace affected processor 9 Trained service technician only Replace system board W 68002 W 68002 A CMOS ba...

Page 563: ...an result when you run the DSA Broadcom network test 405 000 000 BRCM TestControlRegisters Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 405 001 000 BRCM TestMIIRegisters Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notif...

Page 564: ... 405 003 000 BRCM TestInternalMemory Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 405 004 000 BRCM TestInterrupt Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No 550 Lenovo System x3250 M5Installation and S...

Page 565: ... No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 405 006 000 BRCM TestLoopbackPhysical Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 405 007 000 BRCM TestLEDs Test Passed The test passed Recoverable No Appendix C DSA diagnostic te...

Page 566: ...e No Severity Warning Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 405 801 000 BRCM TestMIIRegisters Test Aborted The MII register test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 552 Lenovo Sys...

Page 567: ...3 000 BRCM TestInternalMemory Test Aborted The internal memory test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 405 804 000 BRCM TestInterrupt Test Aborted The interrupt test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Appendi...

Page 568: ...upport website Latest level of DSA Latest level of BMC IMM 405 806 000 BRCM TestLoopbackPhysical Test Aborted Loopback testing at the physical layer was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 405 807 000 BRCM TestLEDs Test Aborted Verification of status LEDs was canceled R...

Page 569: ...nt firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links IBM Support website Latest level of DSA Latest level of BMC IMM 405 ...

Page 570: ...ed while testing non volatile RAM Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 If failure remains refer to Troubleshooting...

Page 571: ...TestInterrupt Test Failed A failure was detected while testing interrupts Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 If ...

Page 572: ...l of BMC IMM 405 906 000 BRCM TestLoopbackPhysical Test Failed A failure was detected during the loopback test at the physical layer Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Fir...

Page 573: ...mponent 2 Rerun the test 3 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links IBM Support website Latest level of DSA Latest level of BMC IMM DSA Brocade test results The following messages can result when you run the Brocade test Test results for the DSA Brocade test The following messages can result whe...

Page 574: ...lated links IBM Support website Latest level of DSA Latest level of BMC IMM 218 002 000 Brocade SerdesLoopbackTest Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 218 003 000 Brocade PCILoopbackTest Passed The test passed Recoverable No 560 Lenovo System x3250 M5Install...

Page 575: ...verable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 218 005 000 Brocade SerdesEthLoopbackTest Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM Appendix C DSA diagnostic tes...

Page 576: ...18 800 000 Brocade MemoryTest Aborted The test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 218 801 000 Brocade ExternalLoopbackTest Aborted The test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No 562 Lenovo System x3250 M5Install...

Page 577: ...lated links IBM Support website Latest level of DSA Latest level of BMC IMM 218 803 000 Brocade PCILoopbackTest Aborted The test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 218 804 000 Brocade ExternalEthLoopbackTest Aborted The test was canceled Recoverable No Appendix C D...

Page 578: ...o Severity Warning Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 218 806 000 Brocade InternalLoopbackTest Aborted The test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 564 Lenovo System x3250 M5In...

Page 579: ...port representative Related links IBM Support website Latest level of DSA Latest level of BMC IMM 218 901 000 Brocade ExternalLoopbackTest Failed A failure was detected during the Loopback test Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check cable connections 2 Rerun the test 3 Verify whether the firmware is at proper...

Page 580: ...e problem remains contact your IBM technical support representative Related links IBM Support website Latest level of DSA Latest level of BMC IMM 218 903 000 Brocade PCILoopbackTest Failed A failure was detected during the Loopback test Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Rerun the test 2 Verify whether the firm...

Page 581: ...P cable 2 Rerun the test 3 Verify whether the firmware is at proper level 4 Rerun the test 5 If the problem remains contact your IBM technical support representative Related links IBM Support website Latest level of DSA Latest level of BMC IMM 218 905 000 Brocade SerdesEthLoopbackTest Failed A failure was detected during the Loopback test Recoverable No Severity Error Serviceable Yes Automatically...

Page 582: ... the following steps 1 Rerun the test 2 Verify whether the firmware is at proper level 3 Rerun the test 4 If the problem remains contact your IBM technical support representative Related links IBM Support website Latest level of DSA Latest level of BMC IMM DSA checkpoint panel test results The following messages can result when you run the checkpoint panel test Test results for the DSA checkpoint ...

Page 583: ... No User Response Complete the following steps 1 Inspect and reseat operator information panel cable at both ends 2 Verify that the Baseboard Management Controller BMC is working 3 Run the test again 4 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links IBM Support website Latest level of DSA Latest level ...

Page 584: ...symptom in the system Installation and Service Guide for the next corrective action Related links IBM Support website Latest level of DSA Latest level of BMC IMM DSA CPU stress test results The following messages can result when you run the CPU stress test Test results for the DSA CPU stress test The following messages can result when you run the DSA CPU stress test 089 000 000 CPU Stress Test Pas...

Page 585: ...ction for this component The latest level firmware for this component can be found in reference to this system type at the IBM Support website 5 Run the test again 6 If the system has stopped responding turn off and restart the system and then run the test again 7 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Rela...

Page 586: ...oubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links IBM Support website Latest level of DSA Latest level of BMC IMM 089 803 000 CPU Stress Test Aborted CPU Stress Test Aborted Memory size is insufficient to run the test At least 1GB is required Recoverable No Severity Warning Serviceable Yes Automatically notify support No Related link...

Page 587: ...found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 5 Run the test again 6 If the system has stopped responding turn off and restart the system and then run the test again 7 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links IBM Support website Latest level of DSA Late...

Page 588: ...BackTest Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 516 002 000 ELXUCNA ELXUCNA NIC LED Beacon Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links 574 Lenovo System x3250 M5Installation and Service ...

Page 589: ... Latest level of DSA Latest level of BMC IMM 516 801 000 ELXUCNA NIC PHY LoopBackTest Aborted Loopback testing at the physical layer was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 516 802 000 ELXUCNA ELXUCNA NIC LED Beacon Test Aborted Verification of status LEDs was canceled ...

Page 590: ...essary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links IBM Support website Latest level of DSA Latest level of BMC IMM 516 901 000 ELXUCNA NIC PHY LoopBackTest...

Page 591: ...able No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 If failure remains refer to Troubleshooting by symptom in the system Installation an...

Page 592: ...otify support No User Response Complete the following steps 1 Remove power cables wait for 45 seconds reconnect and rerun the test 2 Make sure that the scalability cable connections are as per specification 3 Make sure that DSA and BIOS uEFI are at the latest level 4 If the problem remains contact your technical service representative Related links IBM Support website Latest level of DSA Latest le...

Page 593: ...st level of BMC IMM 401 901 001 EXA Port Ping Test Failed EXA Port Ping Test Failed Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Remove power cables wait for 45 seconds reconnect and rerun the test 2 Make sure that the scalability cable connections are as per specification 3 Check scalability cables for loose connections...

Page 594: ...pport No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 217 800 000 HDD Test Aborted HDD Test Aborted The test was canceled Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check cable connections 2 Rerun the test 3 Verify that Hard drive supports self test and self test logging 4 If the prob...

Page 595: ...e is at the latest level 4 Rerun the test 5 If the problem remains contact your technical support representative Related links IBM Support website Latest level of DSA Latest level of BMC IMM DSA Intel network test results The following messages can result when you run the Intel network test Test results for the DSA Intel network test The following messages can result when you run the DSA Intel net...

Page 596: ...le No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 406 002 000 IANet FIFO Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 406 003 000 IANet Interrupts Test Passed 582 Lenovo System x3250 M5Installatio...

Page 597: ...pback Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 406 800 000 IANet Registers Test Aborted Registers test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Appendix C DSA diagnostic test results 583 ...

Page 598: ...ort website Latest level of DSA Latest level of BMC IMM 406 802 000 IANet FIFO Test Aborted FIFO test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 406 803 000 IANet Interrupts Test Aborted Interrupt test was canceled Recoverable No Severity Warning 584 Lenovo System x3250 M5...

Page 599: ... Registers Test Failed A failure was detected during the Registers test Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 If fa...

Page 600: ...2 Rerun the test 3 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links IBM Support website Latest level of DSA Latest level of BMC IMM 406 902 000 IANet FIFO Test Failed A failure was detected during the FIFO test Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response C...

Page 601: ...ound in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 Check interrupt assignments in the PCI Hardware section of the DSA Diagnostic Log If the ethernet device is sharing interrupts if possible modify the interrupt assignments using F1 Setup to assign a unique interrupt to the device 4 Rerun the test 5 If failure remains refer to Troubleshooting ...

Page 602: ...e next corrective action Related links IBM Support website Latest level of DSA Latest level of BMC IMM DSA LSI hard drive test results The following messages can result when you run the LSI hard drive test Test results for the DSA LSI hard driveoutputfilename DSA_LSI_hard_drive test The following messages can result when you run the DSA LSI hard driveoutputfilename DSA_LSI_hard_drive test 407 000 ...

Page 603: ... Failed The hard drive self test detected a failure Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check cable connections 2 Rerun the test 3 Verify whether the firmware is at the latest level 4 Rerun the test 5 If the problem remains contact your IBM technical support representative Related links IBM Support website Lates...

Page 604: ...No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 408 001 000 MLNX MLNX_DiagnosticTestIBPort Test Passed Port Test Passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 408 800 000 MLNX MLNX_Diagnost...

Page 605: ...port No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 408 900 000 MLNX MLNX_DiagnosticTestEthernetPort Test Failed Port Test Failed Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Make sure that the physical link of the port under test in the active state 2 If these condition was met but the ...

Page 606: ...abric to which the port is attached 2 If these condition was met but the test keeps failing the port s adapter might be faulty 3 Try replacing the adapter and repeating the test Related links IBM Support website Latest level of DSA Latest level of BMC IMM DSA memory isolation test results The following messages can result when you run the memory isolation test Test results for the DSA memory isola...

Page 607: ...erable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 000 002 Standalone Memory Test Passed Quick Full Memory Test CPU 2 Passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM Appendix C DSA di...

Page 608: ...000 004 Standalone Memory Test Passed Quick Full Memory Test CPU 4 Passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 811 000 Standalone Memory Test Aborted Unable to Locate SMBIOS key _SM_ Recoverable No Severity Warning Serviceable No Automatically notify support No 594 Lenovo Syste...

Page 609: ... Locate SMBIOS key _SM_ Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to p...

Page 610: ...mory Test Aborted Unable to Locate SMBIOS key _SM_ Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Rese...

Page 611: ...evel of DSA Latest level of BMC IMM 201 812 001 Standalone Memory Test Aborted Memory test is not supported for this system Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 ...

Page 612: ...FI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 812 003 Standalone Memory Test Aborted Memory test is not supported for this system Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If...

Page 613: ... the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 813 001 Standalone Memory Test Aborted Chipset Error Can not turn OFF ECC error reporting in CPU Recoverable No Severity Warning Serviceable No Automatically noti...

Page 614: ...e following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest lev...

Page 615: ...cubbing feature for CPU Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to p...

Page 616: ...d Chipset Error Can not disable Scubbing feature for CPU Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 second...

Page 617: ...of DSA Latest level of BMC IMM 201 815 000 Standalone Memory Test Aborted Program Error with Quick Memory Menu Option Selection Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representativ...

Page 618: ...FI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 815 002 Standalone Memory Test Aborted Program Error with Quick Memory Menu Option Selection Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each ac...

Page 619: ...f the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 816 000 Standalone Memory Test Aborted Program Error with Full Memory Menu Option Selection Recoverable No Severity Warning Serviceable No Automatically notify s...

Page 620: ...e following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest lev...

Page 621: ...Full Memory Menu Option Selection Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconne...

Page 622: ...one Memory Test Aborted Unable to Locate SMBIOS key _SM_ Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 second...

Page 623: ...test level of DSA Latest level of BMC IMM 201 818 003 Standalone Memory Test Aborted Unable to Locate SMBIOS key _SM_ Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn o...

Page 624: ...FI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 819 001 Standalone Memory Test Aborted The start end address ranges in the restricted area of the memory Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test a...

Page 625: ... the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 819 003 Standalone Memory Test Aborted The start end address ranges in the restricted area of the memory Recoverable No Severity Warning Serviceable No Automatica...

Page 626: ...e following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest lev...

Page 627: ... is less than 16 Mbytes Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to p...

Page 628: ...TRR registers are larger than fixed range MTRR registers Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 second...

Page 629: ...test level of BMC IMM 201 821 002 Standalone Memory Test Aborted Variable range MTRR registers are larger than fixed range MTRR registers Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service rep...

Page 630: ...e that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 822 000 Standalone Memory Test Aborted Invalid MTRR service request Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each actio...

Page 631: ... the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 822 002 Standalone Memory Test Aborted Invalid MTRR service request Recoverable No Severity Warning Serviceable No Automatically notify support No User Response C...

Page 632: ... mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 824 000 Standalone Me...

Page 633: ...on and then re run the test Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it ...

Page 634: ...borted Node Interleave feature must be OFF Go to Setup and disable Node Interleave option and then re run the test Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off ...

Page 635: ...links IBM Support website Latest level of DSA Latest level of BMC IMM 201 826 001 Standalone Memory Test Aborted BIOS Memory Controller has been disabled Go to Setup and Enable Memory Controller Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 ...

Page 636: ...hat DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 826 003 Standalone Memory Test Aborted BIOS Memory Controller has been disabled Go to Setup and Enable Memory Controller Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mention...

Page 637: ...urn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 827 001 Standalone Memory Test Aborted BIOS ECC function has been disabled by BIOS Go to Setup and enable ECC generation Recoverable No Severity Warning Se...

Page 638: ...e following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest lev...

Page 639: ... control MASK registers Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to p...

Page 640: ...blem in masking MSR machine check control MASK registers Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 second...

Page 641: ... Latest level of BMC IMM 201 845 000 Standalone Memory Test Aborted Chipset Error Problem clearing MSR machine check control registers Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service repres...

Page 642: ...FI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 845 002 Standalone Memory Test Aborted Chipset Error Problem clearing MSR machine check control registers Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test ...

Page 643: ...presentative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 859 000 Standalone Memory Test Aborted INVALID XSECSRAT type Recoverable No Severity Warning Serviceable No Automatically notify support No...

Page 644: ...e following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest lev...

Page 645: ...ed INVALID XSECSRAT type Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to ...

Page 646: ... 001 Standalone Memory Test Aborted No OEM0 type 1 found Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 second...

Page 647: ...ite Latest level of DSA Latest level of BMC IMM 201 860 003 Standalone Memory Test Aborted No OEM0 type 1 found Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the...

Page 648: ...FI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 861 001 Standalone Memory Test Aborted No SRAT type 1 found Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains con...

Page 649: ... the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 861 003 Standalone Memory Test Aborted No SRAT type 1 found Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete ...

Page 650: ...e following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest lev...

Page 651: ...No OEM1 structure found Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to p...

Page 652: ...ne Memory Test Aborted No IBMERROR key in OEM1 structure Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 second...

Page 653: ...est level of DSA Latest level of BMC IMM 201 863 002 Standalone Memory Test Aborted No IBMERROR key in OEM1 structure Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn o...

Page 654: ...IOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 864 000 Standalone Memory Test Aborted No GAS located in OEM1 Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem rem...

Page 655: ... the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 864 002 Standalone Memory Test Aborted No GAS located in OEM1 Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complet...

Page 656: ...lowing steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of...

Page 657: ...T key in OEM0 structure Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to p...

Page 658: ...Test Aborted No XSECSRAT key in OEM0 structure Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat D...

Page 659: ... of DSA Latest level of BMC IMM 201 866 001 Standalone Memory Test Aborted EFI SAL Invalid parameter from GetMemoryMap function Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representativ...

Page 660: ...FI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 866 003 Standalone Memory Test Aborted EFI SAL Invalid parameter from GetMemoryMap function Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each act...

Page 661: ... the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 867 001 Standalone Memory Test Aborted EFI SAL Buffer not allocated Recoverable No Severity Warning Serviceable No Automatically notify support No User Response C...

Page 662: ...e following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest lev...

Page 663: ... GetMemoryMap too small Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to p...

Page 664: ...orted EFI SAL Buffer allocated in GetMemoryMap too small Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 second...

Page 665: ... of DSA Latest level of BMC IMM 201 869 000 Standalone Memory Test Aborted EFI SAL Invalid parameter from GetMemoryMap function Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representativ...

Page 666: ...FI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 869 002 Standalone Memory Test Aborted EFI SAL Invalid parameter from GetMemoryMap function Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each act...

Page 667: ...e 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 870 000 Standalone Memory Test Aborted CPU Doamin in ACPI not valid Recoverable No Severity Warning Serviceable No Automatically notify support No Use...

Page 668: ...e following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest lev...

Page 669: ...oamin in ACPI not valid Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to p...

Page 670: ...ndalone Memory Test Aborted Data Mis compare encountered Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 second...

Page 671: ...Latest level of DSA Latest level of BMC IMM 201 871 003 Standalone Memory Test Aborted Data Mis compare encountered Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off...

Page 672: ...FI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 877 001 Standalone Memory Test Aborted BIOS Sparing in Extended PCI reg must be OFF Go to setup and disable sparing Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try...

Page 673: ... the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 877 003 Standalone Memory Test Aborted BIOS Sparing in Extended PCI reg must be OFF Go to setup and disable sparing Recoverable No Severity Warning Serviceable No...

Page 674: ...e following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest lev...

Page 675: ...the sparing feature OFF Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to p...

Page 676: ...ister manipulation Can not write to memory without cache Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 second...

Page 677: ... of BMC IMM 201 885 002 Standalone Memory Test Aborted Processor does not support MTRR register manipulation Can not write to memory without cache Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical se...

Page 678: ...sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 886 000 Standalone Memory Test Aborted Memory Upper limit is less than 16 Mbytes Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test ...

Page 679: ... the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 886 002 Standalone Memory Test Aborted Memory Upper limit is less than 16 Mbytes Recoverable No Severity Warning Serviceable No Automatically notify support No Us...

Page 680: ...he following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest le...

Page 681: ...links IBM Support website Latest level of DSA Latest level of BMC IMM 201 899 002 Standalone Memory Test Aborted Memory Diagnostics Test Aborted by user Recoverable No Severity Warning Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 899 003 Standalone Memory Test Aborted Memory Diagnostics Test Aborted by user Recover...

Page 682: ...e representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level 5 Replace any DIMMS s mentioned in error one by one 6 Make sure that all DIMMs are enabled in the Configuration Setup Utility program 7 If failure remains refer to Troubleshooting by symptom in the system Installation...

Page 683: ... Installation and Service Guide for the next corrective action Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 901 002 Standalone Memory Test Failed Memory Diagnostics Test Failed Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test af...

Page 684: ... system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level 5 Replace any DIMMS s mentioned in error one by one 6 Make sure that all DIMMs are enabled in the Configuration Setup Utility program 7 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next...

Page 685: ...ps 1 Turn off and restart the system 2 Make sure that the DSA Diagnostic code is at the latest level 3 Run the test again 4 If the system has stopped responding turn off and restart the system 5 Check the system firmware level and upgrade if necessary 6 Run the memory diagnostic to identify the specific failing DIMM 7 If the failure remains refer to Troubleshooting by symptom in the system Install...

Page 686: ... level of DSA Latest level of BMC IMM 202 803 000 MemStr Test Aborted User pressed Ctrl C Recoverable No Severity Warning Serviceable Yes Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 202 901 000 MemStr Test Failed Test Failed Recoverable No Severity Error Serviceable Yes Automatically notify support No 672 Lenovo System x3250 M5Insta...

Page 687: ...t Failed Memory size is insufficient to run the test Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Ensure that all memory is enabled by checking the Available System Memory in the Resource Utilization section of the DSA Diagnostic Event log 2 If necessary access the Configuration Setup Utility program by pressing F1 durin...

Page 688: ...rity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 409 003 000 Nvidia DiagnosticServiceProvider Bandwidth Test Passed Nvidia GPU Bandwidth test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 409 004 0...

Page 689: ...trix Test Passed Nvidia GPU Matrix test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 409 006 000 Nvidia DiagnosticServiceProvider Binomial Test Passed Nvidia GPU Binomial test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Appendix ...

Page 690: ...f DSA Latest level of BMC IMM 409 803 000 Nvidia DiagnosticServiceProvider Bandwidth Test Aborted Nvidia GPU Bandwidth test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 409 804 000 Nvidia DiagnosticServiceProvider Query Test Aborted Nvidia GPU Query test was canceled Recover...

Page 691: ...ble No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 409 806 000 Nvidia DiagnosticServiceProvider Binomial Test Aborted Nvidia GPU Binomial test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 409 900 000 NVIDIA Us...

Page 692: ... Related links IBM Support website Latest level of DSA Latest level of BMC IMM 409 903 000 Nvidia DiagnosticServiceProvider Bandwidth Test Failed Nvidia GPU Bandwidth Test Failed Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Verify that the GPU is seated in the PCIe slot correctly by reseating the GPU Then power cycle the...

Page 693: ...irmly Then power cycle the system 3 Run nvidia smi q In some cases this will report a poorly connected power cable 4 Rerun the diagnostics using the same GPU on system that is known to be working A variety of system issues can cause diagnostic failure 5 If the problem remains contact your IBM technical support representative Related links IBM Support website Latest level of DSA Latest level of BMC...

Page 694: ...est Failed Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Verify that the GPU is seated in the PCIe slot correctly by reseating the GPU Then power cycle the system 2 Verify that the power connectors to the GPU are connected firmly Then power cycle the system 3 Run nvidia smi q In some cases this will report a poorly connec...

Page 695: ...Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Make sure that the DSA Diagnostic code is at the latest level 2 Run the test again 3 Check the drive cabling for loose or broken connections at both ends or damage to the cable Replace the cable if damage is present 4 Run the test again 5 Check system firmware level and upgr...

Page 696: ...ds or damage to the cable Replace the cable if damage is present 3 Run the test again 4 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links IBM Support website Latest level of DSA Latest level of BMC IMM 215 803 000 Optical Drive Test Failed Optical Drive Test Failed Disk may be in use by the operating sys...

Page 697: ... a new CD or DVD into the drive and wait for 15 seconds for the media to be recognized Rerun the test 3 Check the drive cabling for loose or broken connections at both ends or damage to the cable Replace the cable if damage is present 4 Run the test again 5 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related lin...

Page 698: ... Optical Drive Test Failed Read miscompare Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Insert a new CD or DVD into the drive and wait for 15 seconds for the media to be recognized Rerun the test 2 Check the drive cabling for loose or broken connections at both ends or damage to the cable Replace the cable if damage is p...

Page 699: ...ostic Event Log within the Firmware VPD section for this component 5 Run the test again 6 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links IBM Support website Latest level of DSA Latest level of BMC IMM DSA system management test results The following messages can result when you run the system manageme...

Page 700: ...o power 2 Make sure that DSA and BMC IMM are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 166 802 001 IMM I2C Test Aborted Test cannot be completed for unknown reason Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn ...

Page 701: ... 2 Make sure that DSA and BMC IMM are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 166 804 001 IMM I2C Test Aborted Invalid Command Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it fr...

Page 702: ...he latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 166 806 001 IMM I2C Test Aborted Timeout while processing command Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seco...

Page 703: ...te Latest level of DSA Latest level of BMC IMM 166 808 001 IMM I2C Test Aborted Reservation Canceled or Invalid Reservation ID Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make ...

Page 704: ...level of BMC IMM 166 810 001 IMM I2C Test Aborted Request data length invalid Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level...

Page 705: ... IMM 166 812 001 IMM I2C Test Aborted Parameter out of range Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links IB...

Page 706: ...est Aborted Requested Sensor data or record not present Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links IBM Sup...

Page 707: ...d illegal for specified sensor or record type Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links IBM Support websi...

Page 708: ...le No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 166 819 ...

Page 709: ... Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 166 821 001 IMM I2C Test Aborted Command respo...

Page 710: ...ystem and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 166 823 001 IMM I2C Test Aborted Cannot execute command Insufficient privilege level Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform t...

Page 711: ...ted links IBM Support website Latest level of DSA Latest level of BMC IMM 166 901 001 IMM I2C Test Failed IMM Indicates failure in RTMM bus BUS 0 Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it...

Page 712: ...st again 4 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links IBM Support website Latest level of DSA Latest level of BMC IMM 166 907 001 IMM I2C Test Failed IMM Indicates failure in the PCA9545 failure in 4 Channel I2C Switch bus BUS 6 Recoverable No Severity Error Serviceable Yes Automatically notify su...

Page 713: ...on 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level 3 Run the test again 4 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links IBM Support website Latest level of DSA Latest level of BMC IMM DSA tape drive ...

Page 714: ...the appropriate cleaning media and install new media 2 Run the test again 3 Clear the error log 4 Run the test again 5 Make sure that the drive firmware is at the latest level 6 Rerun the test after upgrading to the latest firmware level 7 If the failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links IBM Support...

Page 715: ...nks IBM Support website Latest level of DSA Latest level of BMC IMM 264 903 000 Tape Test Failed Tape Test Failed Media is not detected Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Clean the tape drive using the appropriate cleaning media and install new media 2 Run the test again 3 Make sure that the drive firmware is a...

Page 716: ... 4 Make sure that the drive firmware is at the latest level 5 Rerun the test after upgrading to the latest firmware level 6 If the failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links IBM Support website Latest level of DSA Latest level of BMC IMM 264 905 000 Tape Test Failed Tape Test Failed Software error in...

Page 717: ...ape Test Failed Unrecognized error Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Clean the tape drive using the appropriate cleaning media and install new media 2 Run the test again 3 Make sure that the drive firmware is at the latest level 4 Rerun the test after upgrading to the latest firmware level 5 Make sure that the...

Page 718: ...upport website Latest level of DSA Latest level of BMC IMM 264 908 000 Tape Test Failed An error was found in getting tape capacity Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Make sure that medium is present 2 Clean the tape drive using the appropriate cleaning media and install new media Related links IBM Support webs...

Page 719: ...as a documented solution within a software upgrade If you have installed new hardware or software in your environment check http www lenovo com us en serverproven to make sure that the hardware and software is supported by your product Go to http www lenovo com support to check for information to help you solve the problem Gather the following information to provide to the service technician This ...

Page 720: ...systems optional devices services and support is available at http www lenovo com support The most current version of the product documentation is available in the following product specific Information Centers Flex System products http pic dhe ibm com infocenter flexsys information index jsp System x products http shop lenovo com us en systems NeXtScale System products http pic dhe ibm com infoce...

Page 721: ...upport IBM is Lenovo s preferred service provider for the System x Flex System and NeXtScale System products You can receive hardware service through your Lenovo reseller or from IBM To locate a reseller authorized by Lenovo to provide warranty service go to http www ibm com partnerworld and click Business Partner Locator For IBM support telephone numbers see http www ibm com planetwide In the U S...

Page 722: ...708 Lenovo System x3250 M5Installation and Service Guide ...

Page 723: ...e publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Len...

Page 724: ...l hard disk drive bays with the largest currently supported drives that are available from Lenovo Maximum memory might require replacement of the standard memory with an optional memory module Each solid state memory cell has an intrinsic finite number of write cycles that the cell can incur Therefore a solid state device has a maximum number of write cycles that it can be subjected to expressed a...

Page 725: ...tered to 99 97 efficiency or greater using high efficiency particulate air HEPA filters that meet MIL STD 282 The deliquescent relative humidity of the particulate contamination must be more than 60 2 The room must be free of conductive contamination such as zinc whiskers Gaseous Copper Class G1 as per ANSI ISA 71 04 19853 Silver Corrosion rate of less than 300 Å in 30 days 1 ASHRAE 52 2 2008 Meth...

Page 726: ...ith the protection requirements of EU Council Directive 2004 108 EC on the approximation of the laws of the Member States relating to electromagnetic compatibility Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product including the installation of option cards from other manufacturers This product has...

Page 727: ...Wohnbereich Funkstörungen verursachen in diesem Fall kann vom Betreiber verlangt werden angemessene Maßnahmen durchzuführen und dafür aufzukommen Nach dem EMVG Geräte dürfen an Orten für die sie nicht ausreichend entstört sind nur mit besonderer Genehmigung des Bundesministers für Post und Telekommunikation oder des Bundesamtes für Post und Telekommunikation betrieben werden Die Genehmigung wird e...

Page 728: ...ess Type A Sellers and users need to pay attention to it This is for any areas other than home Russia Electromagnetic Interference EMI Class A statement People s Republic of China Class A electronic emission statement Taiwan Class A compliance statement 714 Lenovo System x3250 M5Installation and Service Guide ...

Page 729: ...ia Class A statement 712 automatic boot recovery ABR 145 availability server 13 B backup firmware starting 95 battery remove 211 replace 213 bays 6 before you install a legacy operating system 88 best practices use to apply current firmware and device driver updates 23 bezel remove 161 bezel replace 162 blue screen capture features 10 blue screen capture feature overview 10 97 blue screen feature ...

Page 730: ...170 DIMMs removal 167 display problems 134 documentation Documentation Browser 4 System x Documentation CD 3 using 706 documentation cd 3 documentation updated finding 4 drive 6 drives IDs 48 49 installation rules 47 DSA 23 edition 125 program overview 124 test log viewing 127 text message format 126 DSA data how to send to Lenovo 24 DSA log 10 122 123 DSA Portable 113 125 DSA Preboot 113 125 DSA ...

Page 731: ...y remove 216 fixed power supply replace 217 flash power module install 68 remove 195 replace 196 flash power module holder remove 164 replace 165 front I O assembly remove 200 front I O assembly replace 202 front USB connector cable routing 264 front USB connector cable routing 264 front view connectors 14 LED location 14 front view of the server 14 G gaseous contamination 6 711 general problems 1...

Page 732: ...ated management module II event log 122 123 programs 86 Integrated Management Module II IMM2 using 96 intermittent problems 131 internal cable routing 259 internal connectors 26 internal system board connectors 26 introduction 1 IP address for the IMM2 98 IPMI event log 10 122 123 IPMItool 123 J Japan Class A electronic emission statement 713 Japan Electronics and Information Technology Industries...

Page 733: ...on panel replace 202 optional device problems 136 optional ServeRAID SAS SATA controller memory module install 68 optional ServeRAID SAS SATA controller memory module remove 194 optional ServeRAID SAS SATA controller memory module replace 194 options installing 23 options installation completing 78 out of band 145 P particulate contamination 6 711 parts listing 147 parts structural 153 password 93...

Page 734: ... 3 5 inch hot swap hard disk drive backplane 228 3 5 inch simple swap hard disk drive backplate assembly 231 adapter 185 air baffle 34 159 battery 211 bezel 161 cover 33 157 DVD drive 179 DVD drive cable 181 fan 209 fixed power supply 216 flash power module 195 flash power module holder 164 front I O assembly 200 heat sink 240 hot swap hard disk drive 172 hot swap power supply 219 hypervisor flash...

Page 735: ...ata 706 sending DSA data to Lenovo 24 serial connector 18 serial number location 142 serial port problems 138 server offerings 10 power features 20 turn off 20 turn on 20 working inside with the power on 32 server backup firmware starting 95 server components 24 147 server configuration updating 83 server controls LEDs and power 14 server firmware recovering 143 server rear view 18 server shutdown...

Page 736: ...emperature 6 test log viewing 127 the PCI riser card assembly replace 78 164 thermal grease 245 thermal sensor cable routing 260 thermal sensor cable routing 260 thermal sensor cable install 74 thermal sensor cable remove 204 thermal sensor cable replace 207 Tier 1 CRUs replace 167 Tier 2 CRUs replacement 239 TOE 6 tools call home 127 tools diagnostic 113 ToolsCenter for System x and BladeCenter 3...

Page 737: ...r integrated specifications 6 viewing event log 123 VMware Hypervisor support 86 W Wake on LAN feature 20 weight 6 what the server offers 10 working inside with the power on 32 X x3250 introduction 1 Copyright Lenovo 2015 723 ...

Page 738: ...724 Lenovo System x3250 M5Installation and Service Guide ...

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