Appendix A Troubleshooting
Print Controller INSTRUCTION MANUAL Appendix A-3
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You cannot print the test print
1.
Check the LCD of the copier Control Panel.
When “Ready to copy” is displayed on the LCD, go to Step 3.
When a diagnostic message or an error message is displayed on the LCD, refer to the copier IN-
STRUCTION MANUAL.
When the LCD is blank, go to Step 2.
2.
Press the sub power switch on the Control Panel.
When the copier is used in the Power Save mode, press this switch to show the LCD in the Display
mode.
3.
Try to make a copy.
When copy is available, go to Step 4.
4.
Turn off the copier and restart it. Print the test print again when the Print Controller
is ready.
If you cannot print the test print after taking the measures shown above, contact a service represen-
tative.
●
The print setting of a job does not correspond to the printing result.
1.
Confirm that the printer setting has not been changed.
Refer to “Chapter 3 Printer Driver Printer Driver Function List” for the printer setting.(page 3-7)
●
[Duplex] is not selectable
1.
Press the [Restore] button to switch the [Setup] and [Paper] tabs back to their default
status.
2.
Make sure that an option other than [B6] is selected as Paper Size.
3.
Make sure that [Plain paper] is selected as Media Type.
4.
Make sure that Booklet is switched OFF.
