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The Base-unit is in standby mode,
“Power-LED” is flashing at Base-unit.
Power-supply is missed.
Push the standby button on the Base-
unit or power off and on again the
Base-unit or insert a Sensor-button
and touch.
Your content is removed from the
main display and the LEDs on the
button are flashing.
Connection to Base-unit is lost.
Klick & Show tries to restore the
connection automatically. If it fails, the
LEDs on the button start blinking
green. Unplug the button from your
Laptop and try a new Sensor-button.
Touch function of Main Touchscreen
is not working.
Touch function needs a separate USB
cable between Touchscreen and Base-
unit of Klick & Show.
Connect Touchscreen with USB cable
to USB-port of Base-unit.
Touch function of Main Touchscreen
is working slowly and delaying.
„“Remote View” is active and affects
the performance.
Lock „“Remote View” in menu, see,
chapter 5.4.2.
No LAN connection with the Base-unit
Wrong IP address
IP address is not within LAN range.
DHCP is not enabled.
Bad Wifi connection between Sensor-
button TOUCH and Base-unit.
Congestion of the wireless channel
Use wireless network scan tool to look
for free or the least congested
channels.
Move the Base-unit to another place in
the room.
Avoid placing it inside cabinets, false
ceiling, below the table, behind the
wall, in another room.
Re-orient the Base-unit Antennas
No Wi-Fi connection between mobile
device with Base-unit
Wrong Wi-Fi frequency
Check mobile device to select the
correct 2.4 GHz or 5 GHz
SSID or password not correct
Enter the correct SSID, password.
There is no sound at main-display.
No connected audio device.
Make certain, that Audio is turned on.
Volume is set to OFF.
Adjust level in menu configuration
Menu\Genral settings\Volume of Klick
& Show.
The volume level is set too low in the
options of the "WirelessMedia" starter
program on the PC.
Adjust the volume in the
"WirelessMedia" starter program on
the PC.
Audio signal may be muted.
Click with right-mouse button at
speaker icon In task-bar and switch on.
The volume level is set too low.
Adjust the volume level at Options in
menu of Klick & Show.
Audio is muted in mixer of volume in
taskbar.
Right-mouse click at speaker icon in
taskbar, open mixer and unmute
“WirelessMedia” or “Video-Playback”.
Summary of Contents for Klick & Show K-10S
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