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System

6000

TM

Reference

Manual_Section

5

5.4

Interrogating

Locks

(continued)

10.

Connect

the

Hand

Held

to

the

computer

using

the

download

cable.

© SAFLOK

Page

20

of

24

06/11

11.

Select

Interrogate

Locks

on

the

Saflok

Client

screen

12.

Attach

the

LPI

Device

to

the

RS232

cable,

and

then

click

on

OK

.

13.

Select

Interrogate

General

Lock

Data

And

select

OK

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...
93
94
95
96
97
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»

Summary of Contents for Saflok SYSTEM 6000

Page 1: ...REFERENCE MANUAL SYSTEM 6000 ...

Page 2: ...SAFLOK TRAINING AND REFERENCE MANUAL SAFLOK SYSTEM 6000 WINDOWS VERSION 3 ...

Page 3: ...NTENTS SECTION 1 INTRODUCTION TO SAFLOK SYSTEM 6000 SECTION 2 LOADING THE SAFLOK PROGRAM SECTION 3 LOCK AND KEYCARD FEATURES SECTION 4 LOCK AND KEYCARD OPERATIONS SECTION 5 SAFLOK SYSTEM TRANSACTIONS SECTION 6 DIAGNOSTIC ERROR CODES SAFLOK Page 1 of 2 06_11 ...

Page 4: ...Section 1 Introduction to System 6000 ...

Page 5: ...nic door locks and keycards An Emergency Lock Power Supply ELPS and Lock Programmer and Interrogator LPI Interface Probe and a handheld LPI Device are also included Multiple keycard encoders may be purchased for as many check in stations as required The System 6000 is loaded onto the front desk computer s The program is used to generate keycard coding information and to keep track of the room numb...

Page 6: ...iding continuous deadbolt latching security A privacy button or switch can be activated from inside the room preventing property personnel from entering the room except in emergencies Keycards The keycard is the messenger to the lock and provides the lock with the lock coding information The keycard carries the code information provided by the computer and keycard encoder When a properly encoded k...

Page 7: ...System 6000 TM Training and Reference Manual SAFLOK Page 3 of 4 06_11 1 2 System 6000 Components continued 1 3 Minimum Windows Equipment Requirements Recommendations Refer to the following page 4 ...

Page 8: ...ast one 1 dedicated Serial port must be available TCP IP interface support is also available Internet access is required to enable SAFLOK remote real time support via the web Anti virus software is highly recommended UPS and surge protection with equipment warranty are suggested Client Workstation s Operating system Windows XP Vista or Windows 7 Minimum hardware specifications 1 GHz processor 1GB ...

Page 9: ...SECTION 2 System 6000 Installation and Configuration ...

Page 10: ...e CD simply insert it into the computer you wish to install the software on and the installation process will begin automatically If installing over the network browse to the folder where the software is located and double click PgmStup3FB2_1 exe and the installation process will begin 2 The setup program will inform you if there are any database engines currently installed and running and if so i...

Page 11: ... use the default 5 If you will be installing Messenger at this property click Yes Otherwise click No 6 Select whether you would like to backup replaced files This is only necessary if you are re installing or upgrading the software and want to keep the old files For a first time installation select No and click Next ...

Page 12: ...tem 6000 TM Reference Manual_Section 2 SAFLOK Page 4 of 26 06_11 7 Select the Server Station installation type and click Next 8 Select the Program Type The default installation type is Services Select Next ...

Page 13: ...k CRS program handles communications to LPIs and encoders o Saflok Scheduler performs a backup of the database at Specified intervals o Saflok SecureShift server is only needed at properties that have SecureShift but do not have the PMS disk Note if IRS is installed from the PMS disk SecureShift server is not needed 10 The default database folder is C ProgramFiles SaflokV2 SaflokV2Data If you woul...

Page 14: ... to continue 12 Select the Logon Type for the Scheduler service In most cases you will select Local System You will only select Network Account if the Scheduler will be backing up to another computer on the network In that case select the account you will use from the list and enter the password 13 After the install process is complete click OK to reboot the computer ...

Page 15: ...t will prompt you to set a link to the database files Click OK 15 Browse to C Program Files SaflokV2 SaflokV2Data or the directory you created during the install process Click on SaflokDataV2 GDB and click Open Software installation is now complete Follow the instructions below to configure the CRS Scheduler and Service Launcher ...

Page 16: ..._11 2 2 CRS Configuration 1 Open the CRS by double clicking the CRS icon from the system tray 2 Click File Logon Enter username SETUP and password PASSWORD 3 Click the Settings tab and then click the Add button under the Station ID assignments for this computer box ...

Page 17: ...anual_Section 2 SAFLOK Page 9 of 26 06_11 4 Select Saflok Encoder for the encoder type and click OK 5 Enter TIME for the Station ID and 100 for the Port Click OK to save the station Click File Minimize to minimize the CRS window ...

Page 18: ...so creates an archive of the transaction log file to keep it manageable This is performed at the same time as the backup 2 3 1 Scheduler Archive Configuration 1 To begin double click the Scheduler Icon from the system tray 2 Click File Logon and log on using the username and password then click OK 3 Click Archive under the Tasks section On the Task Perform tab set Perform this task to Daily Set th...

Page 19: ...3 months selected In this case if there are over 20000 transaction records and they are older than 3 months Scheduler will create an archive file o If there are 20000 records and they are all under 3 months old an archive will not be created Similarly if the records are older than 3 months but there are fewer than 20000 an archive will not be created o The recommended settings for the Messenger da...

Page 20: ... The Sweep performs extra maintenance and cleanup on the database 2 Next click the Task Data tab In the Backup Directory field select where you want the database backups to be stored 3 Click browse and select the folder drive you wish to store the backups in The best practice is to backup to an external location such as a network drive or USB flash drive If neither is available then you must creat...

Page 21: ...re using the CD simply insert it into the computer you wish to install the software on and the installation process will begin automatically If installing over the network browse to the folder where the software is located and double click PgmStup3FB2_1 exe and the installation process will begin 2 Click Next to continue ...

Page 22: ...f 26 06_11 3 Select the destination directory Click Next to use the default 4 Select whether you would like to backup replaced files This is only necessary if you are re installing the client software For the first installation you may select No and click Next ...

Page 23: ...n Click Next 6 Next select the software components you wish to install Once complete select Next o Saflok Client is the program you use to make keys o Saflok Config is for modifying the database and is generally not needed on workstations o Saflok CRS program allows the computer to communicate with any USB or Serial encoders and is used to configure encoder LPI station numbers ...

Page 24: ...You are now ready to install Click Next to start the file copy process 8 After the installation is completed click Finish 9 Next launch the Saflok Client program The software will ask you to find the LAN based tables the database Click OK and a browse box will be displayed ...

Page 25: ... You may browse to the SaflokV2Data folder on the server which should be shared on the network or you can use the UNC or IP path in the File name field i e SAFLOKSERVER SaflokV2Data or 192 168 1 99 SaflokV2Data As shown below select the SAFLOKDATAV2 GDB file and click Open ...

Page 26: ...dware and ask for a driver The driver is located on the Saflok installation CD in the Drivers Insertion and Motorized Encoder USB Drivers folder It will install the driver for the USB High Speed Serial Converter 3 Windows will then prompt you to install the driver for the USB Serial port Windows will need the drivers for it as well Browse to the Drivers Insertion and Motorized Encoder USB Drivers ...

Page 27: ...l System Hardware Tab Device Manager 5 Expand the Ports section Look for USB Serial Port COM Take note of the number you will need it when you add the encoder station to the system 6 Double click on the CRS icon in the system tray 7 Click File and then Log on Enter your Username and password and then click the settings tab 8 Click Add under the Station ID assignments for this computer section ...

Page 28: ...rt number from the Device Manager listing i e if USB Serial Port COM3 enter 3 in this field 12 Check the USB Connection box The Encoder baud rate should be left on the default of 19200 Click Test For Encoder 13 If the encoder is communicating properly you will see a success message Click OK to continue and click OK again to save the encoder settings The encoder is now ready to be used ...

Page 29: ... Double click on the CRS icon in the system tray 2 Click File and then Log on Enter your Username and password and then click the settings tab 3 Click the Add button under the Station ID assignments for the entire Saflok System 4 Enter the desired station ID for the encoder Do not change the port number ...

Page 30: ...ddress 7 Find the encoder you wish to configure in the list and double click on it Click Configure 8 You will receive a message that the encoder accepted the command Click OK to continue and then click Close Reset power to the encoder in order for the changes to take effect 9 After the encoder has finished powering up click the Test For Encoder button 10 If the configuration is correct you will se...

Page 31: ... under the Station ID assignments for this computer section 5 Select Saflok Encoder and click OK 6 Enter a station ID Typically LPI is used for LPI stations If there are multiple LPIs use a number as well i e LPI1 LPI2 etc Enter the Port number that the LPI is connected to i e if connected to COM1 enter 1 Set the LPI Baud rate to match the baud rate setting on the device the default is 19200 The b...

Page 32: ... Reference Manual_Section 2 SAFLOK Page 24 of 26 06_11 7 Click the Test For LPI Button 8 If the configuration is correct you will see a success message Click OK to continue and then click OK again to save the station ...

Page 33: ...06_11 2 8 Setting the Default Encoder and LPI Stations 1 Double click the Saflok Client icon 2 Log on with your username and password select OK 3 Click the System tab 4 Click the Terminal Settings button 5 Click the browse icon next to Encoder or LPI Station field ...

Page 34: ...ge 26 of 26 06_11 6 Select the station number that you created for the encoder or LPI to be used with this computer Click OK to confirm 7 Click OK to save the default station IDs The encoder and LPI are now configured and ready to be used on the system ...

Page 35: ...SECTION 3 Lock and Keycard Features ...

Page 36: ...ge is applied to the locking mechanism to release the lock A motor controls the locking mechanism on all SAFLOK MT and SL2500 locks This motor is activated by a signal from the circuit board The motor will reverse automatically after approximately six seconds The locking mechanism on the Select is controlled by a solenoid The signal from the circuit board activates the solenoid releasing the locki...

Page 37: ...making of new keycards Limited Use These keycards access only one lock and will open that lock only one to six times as specified in the design configuration by the property Section Opens several rooms in a specified area Floor Opens all of the rooms on a floor Inhibit Opens all of the locks and inhibits the keycard currently working the Room Unit Suite and Fail safe level keycards assigned to the...

Page 38: ... have access to special areas during the encoding process An example might be giving the keycard access to the parking garage or health club if the property charges for using these facilities Up to six different selectable pass areas can be assigned in the system Shift Times Master level keycards can be programmed to work only during certain hours of the day When the keycard is made the user can s...

Page 39: ... time that the keycard will begin working on the lock 5 Expiration Date Hour The date and time that the keycard will cease to work in the lock 6 Sequence Number The next sequence number assigned by the computer 7 Property Number The number assigned to the property When a keycard is inserted into the lock and removed 1 The lock first confirms that the Key Record Number and Property Number stored in...

Page 40: ...e Guest keys Master keys SPK and PPK keys can be made by clicking on the Make User Keys function box 3 Scroll down under Key Group to the level or type of keycard you wish to make and select it 4 The arrow down tab under Key Function pulls down a list of key functions Make Standard Key is the option that needs to be selected for processing all level keys SAFLOK Page 6 of 24 06 11 ...

Page 41: ...f a guest needs additional keys during their stay duplicate should be selected When making Master Level Keys Duplicate should be selected unless a key for that level under that key number has been lost 6 To select a room number click in the empty box under Type the name of the item field and type the room number or scroll down to find the desired room number and click on it SAFLOK Page 7 of 24 06 ...

Page 42: ...c encoder station number is assigned within Saflok Client Alternatively the location of which encoder the key is to be made at can be selected by clicking on the box next to the Encoder Station The following screen allows the user to select at which encoder the key is to be made Click on the desired location then click OK 8 Next click the Next button to advance to the additional information screen...

Page 43: ...bers allow keycard access to specific areas Pass access can be selected under selectable pass numbers this allows the person using this key access to the areas selected Select yes to if all of the keys will have the same pass numbers assigned Any key made during the transaction would include the same pass numbers 10 Select Make Key to encode the guest keycard SAFLOK Page 9 of 24 06 11 ...

Page 44: ...owing screen will appear 2 Click Make User Keys to make Guest keys Master keys SPK and PPK keys can be made by clicking on the Make User Keys function box 3 Scroll down in the Key Group field and select the key type you wish to make 4 Select the key name you are making then select Next SAFLOK Page 10 of 24 06 11 ...

Page 45: ... certain hours of the day Shift Times These two features can also be used in combinations for specific hours of the day while restricting the days the master keys will function 5 At this screen the employee name key expiration shift times and invalid days can be entered if desired Input necessary information then click Make Key to continue At this screen one or more keys can be encoded 6 When fini...

Page 46: ...ey Group Duplicate and click on the key number desired Click on Next and the following screen will appear 2 If you are replacing a damaged key click replace key ID then enter the ID of the key to replace If making additional copies click additional duplicate keys 3 Click Next to continue the transaction SAFLOK Page 12 of 24 06 11 ...

Page 47: ...At this screen the employee name key expiration shift times and invalid days can be entered if desired Input necessary information Click Make Key to continue At this screen one or more keys can be encoded 5 When finished making the desired number of keys click cancel SAFLOK Page 13 of 24 06 11 ...

Page 48: ... keys such as Display EPROM Version and LED lights test can be made These keys display specific information through using the lock indicator lights To make these keys click next to the name of the key then click Make Key After making keys click Cancel Refer to Section 4 for detailed explanation regarding display keys SAFLOK Page 14 of 24 06 11 ...

Page 49: ...e status keys click next to the name of the key then click make key Status keys are use in conjunction with the PPK to make changes in the lock s status The following status keys can be made o LED diagnostic key o Dis Enable E2 Changes key o E2 Erase key o Battery Disconnect key Refer to Section 4 for further details regarding status keys SAFLOK Page 15 of 24 06 11 ...

Page 50: ...keycard is especially useful when there is an emergency and the lock will not respond to other keycards because the guest has set the dead bolt or pressed the privacy button from inside the room To make an Emergency keycard open the System 6000 click on Make User Keys then click on Key Groups and then select Emergency Key Select on whether the key should be new or duplicate verify the expiration d...

Page 51: ... Select on whether the key should be new or duplicate verify the expiration date and then click on Make Key Using the Electronic Lockout Keycard to Lock a Room 1 Insert and remove the Electronic Lockout keycard If using a smart or memory key Wait for the red light before removing Yellow Light Red Light 2 A red light will flash once Then the yellow light will flash 12 times When the light ceases to...

Page 52: ...se a marker cover the writing will clear tape to prevent erasure If you punch a hold in the keycard to use on a key ring put the hole at the bottom of the keycard Establishing Control Records Establish a control record by recording the key type master number and ID number for each key on a form Then give the block of keys to each of the department heads housekeeping security and maintenance and ha...

Page 53: ...lock This procedure is called re sequencing the lock If the proper lights do not appear use LED diagnostics to determine why the keycard did not work The department head should then collect all outstanding keycards for that master area and issue the new keycards as described earlier Using Cancel ID to inhibit specific lost master key ID Create a cancel ID key for the key ID number that is lost Use...

Page 54: ...e created and stored This will allow your property to rent a room three times during a power outage or system failure Each of these sets should contain two keycards so each guest can have two keys for his or her room Even though Failsafe keycard preparation does take time this time and effort will greatly pay for itself in an emergency Here s how to prepare your three sets of Failsafe keycards Fir...

Page 55: ...the Failsafe keycards Note The user making the Failsafe keycards will need to have the appropriate authorization If this user does not currently have this authorization edit their user information and add the Failsafe Keys authorization group 1 Click on the Keys tab Then click on the Make User Keys function box 2 Click the down arrow under Key Group and select Failsafe Keys SAFLOK Page 21 of 24 06...

Page 56: ...ct Make Standard Key 4 Make sure New is selected under Key Make Mode 5 Enter the first room number then click Make Key 6 The insert key screen shown above will appear Insert the first key At the prompt insert the second key At the next prompt to make a third key click Cancel SAFLOK Page 22 of 24 06 11 ...

Page 57: ...ral important things to keep in mind First have all three binders open and prepared to receive the sets After you make the Sequence 1 Failsafe keycards for Room 101 two keycards you must click on Cancel In other words it is critical that you DO NOT simply made six of the same keycards By clicking on Cancel you will then be making completely new keycards for Room 101 for Sequence 2 Be sure to place...

Page 58: ...at has had Failsafe keycards issued needs to be updated so that three complete sequences are stored If a room s Sequence 1 Failsafe keycards are issued move the Sequence 2 keycards into the Sequence 1 binder Then move the Sequence 3 keycards to the Sequence 2 binder Next make a new set of keycards for the room and store them as Sequence 3 If a room had Sequence 1 and Sequence 2 keycards issued mov...

Page 59: ...System 6000 TM Reference Manual_Section 4 Section 4 Lock Operation SAFLOK Page 1 of 16 06_11 ...

Page 60: ...rogram and troubleshoot locks It covers the use of special keycards programming and interrogating locks controlling Master level keycards and lock and keycard maintenance Before reviewing this section you should first become thoroughly familiar with the material covered in Sections 1 and 2 SAFLOK Page 2 of 16 06_11 ...

Page 61: ...ch times per week This feature is not available with the SAFLOK Select lock Unlatch Latch Keycards A lock can be programmed to allow a keycard to latch and or unlatch the lock When a lock is unlatched a keycard is not required to open the door If a keycard is used the lock will display the normal lights and will function normally When the lock is once again latched a valid keycard is required to r...

Page 62: ... Days Both the lock and keycards can be programmed to only work on certain days of the week as specified by the user If a keycard is used on an invalid day the lock will not open Shift Keycards Keycards can be programmed to work only during certain shift hours of the day When the keycard is made the user can specify the start and end times of the shift A keycard can have only one shift specified I...

Page 63: ...rs to display an error code that indicates the reason the keycard did not work If the inserted keycard is a valid keycard the indicator lights will display the normal lights and the keycard will work normally LED diagnostics can be terminated by inserting the LED Diagnostics keycard or will terminate automatically after two minutes Low Battery and Clock Reset If the lock s batteries are low or if ...

Page 64: ...ese failures should occur refer to the troubleshooting section of the Lock Installation Manual for special keycard procedures to open the door These hardware problems include The key switch is stuck or broken When this failure occurs the software will allow the lock to read the keycard and activate the locking mechanism The motor is jammed or a motor switch has failed For security reasons when thi...

Page 65: ... the lock 2 Remove the card as soon as it has been fully inserted into the lock If using a smart or memory card wait for the green light before removing the keycard The lock will not operate until the keycard has been removed 3 A flashing green light will appear on the front of the lock as soon as the card is removed The light will flash for six seconds 4 While the green light is flashing turn the...

Page 66: ...ular RFID reader When the keycard is close enough to be read the yellow light will flash on the RFID reader You will hear the lock operate 2 The green light will begin to flash once access has been granted 3 Turn the lever and open the door while the green light is flashing 1 2 3 3 2 1 Exterior Exterior Exterior SAFLOK Page 8 of 16 06_11 ...

Page 67: ... times will appear when a keycard is inserted into the lock and removed and the door will remain locked A Master keycard that has been programmed for dead bold override will produce a green flashing light 12 times and will override the dead bolt and allow access to the room To unlock a dead bolted door from inside the room turn the door handle This action will retract both the latch and the dead b...

Page 68: ...o the room For additional security each lock is equipped with a privacy thumbturn When activated from inside the room only those keycards for levels programmed to override the dead bolt will have access to the room For all other valid keycards a flashing yellow light 12 times will appear when the keycard is inserted into the lock and removed and the door will remained locked To open the door from ...

Page 69: ...ng in order to release the locking mechanism 4 Show the guest how to set the dead bolt or privacy thumb turn piece from inside the room 5 Insert the keycard fully into the lock and remove it immediately The flashing yellow light will appear 12 times and the handle cannot be turned from outside the room Explain that only the Security Emergency keycard will override the dead bolt or privacy thumb tu...

Page 70: ...d Held LPI device The interface probe is inserted directly into the lock Programming Locks Using the LPI Probe To program locks using the LPI probe you must attach the probe to the LPI device and follow the instructions that appear on the screen The system will transfer the lock code information from the main computer to the device After the information is transferred to the device you can then di...

Page 71: ...locks insert the probe directly into the lock to transfer the lock code information from the LPI Device to the lock For Quantum RFID locks remove the rubber cover from the port on the bottom of the RFID reader Plug in the LPI R device cable to transfer the lock code information from the LPI Device to the lock LPI Probe for Quantum MT Card Readers LPI RFID Probe for Quantum RFID Readers SAFLOK Page...

Page 72: ...t a red indicator light will appear when a keycard is used The following conditions can apply Hassled The first time the keycard is used the lock will display the red indicator light but will not allow entry into the room When the keycard is used again the red indicator light will flash simultaneously with the normal light and the latching mechanism will be released Locked Out the first and each s...

Page 73: ... battery condition use a Display Low Battery Status keycard This keycard will verify whether or not the batteries are low and need changing without affecting any keycards that work in the lock If the key produces no lights follow the Troubleshooting Procedures in the Lock Installation Manual Step by step procedures for replacing lock batteries on each type of lock are provided in the Troubleshooti...

Page 74: ...he lock with the notch on the left side and attempt to pull the switch forward If you are unsuccessful in correcting the problem it may be necessary to remove the lock from the door to replace the circuit board If either condition occurs check the lock s battery by using the Low Battery Status Display keycard Cleaning Keycard Encoder and Lock Read Heads The keycard encoder magnetically encodes inf...

Page 75: ...System 6000 TM Reference Manual_Section 5 Section 5 System 6000 Transactions ...

Page 76: ...click on the Users Authorizations function box A selection of Users or Authorization Groups will appear 2 Select Users to add new users and edit or delete existing users on the system 3 Select Authorization Groups to design authorization groups 4 Click OK after making selection SAFLOK Page 1 of 24 06 11 ...

Page 77: ...it If an individual no longer needs to access the SAFLOK System locate the individual click their name then click Delete 5 When selecting Add the User screen will appear Enter the person s Last Name First Name User ID and Password If the SAFLOK System is interfaced to the Property Management System PMS and the PMS requires a separate password for each User the Password needs to be added in the Int...

Page 78: ...er Groups gives the user that authorization group 7 For more specific or individual authorizations click the Rights tab and the following screen will appear Checking Allow Remote Door Open will give the user permission to use the LPI emergency key override feature 8 Under System Authorizations the user can be assigned very specific authorizations Click on the check boxes to assign the authorizatio...

Page 79: ...ht side lists the specific authorizations for that group First select the Key Group and then select Authorizations The warning override box has two choices Click next to Authorization 1 to allow the user to override warning messages When completed click OK at each screen until the screen with option to click close appears The following screen will be displayed 10 Click Cancel to close the transact...

Page 80: ... Groups then OK to add edit or delete Authorization Groups 2 The following screen shows the authorization groups initially provided in your system If making changes to a group click on the group name then click Edit If deleting a group click on the group name then click Delete If adding a new group click Add SAFLOK Page 5 of 24 06 11 ...

Page 81: ...k on Rights 4 To assign System Authorizations click the box next to the authorization Click the Key Group Authorization tab to set up specific authorizations for each key group First click on the key group then click the box next to each authorization to assign for that key group 5 When finished assigning authorizations to the group click on OK at each screen that appears until the screen appears ...

Page 82: ...mber allows the user to make keys from any encoder even if it is not connected directly the terminal they at which they are working Under the Systems tab click on Terminal Settings function box 1 Click on the function box next to Encoder Station SAFLOK Page 7 of 24 06 11 mpleted 2 The settings that appear under this screen are populated from the CRS Setup Click on the desired station ID to identif...

Page 83: ...n the function box next to the LPI 4 The settings that show up under this screen come directly from the CRS Setup Click on the desired station ID to identify the port that the LPI will plug into then click OK When the Terminal Settings screen appears click OK again SAFLOK Page 8 of 24 06 11 ...

Page 84: ...mation can be modified Under the System tab click the System Settings function box 2 The Property Settings screen is where all default settings can be modified Double click inside the box to modify the desired fields This will highlight the current setting Start typing the modified information The DST button is used to set the daylight savings time information The DST screen is shown on the next p...

Page 85: ...ctions continued 1 After clicking the Pull down for Day Light Savings Time Type the option of pre set DST appears Click on the option that applies to your time zone When completed click OK and then click OK at the Property Settings screen SAFLOK Page 10 of 24 06 11 ...

Page 86: ...two function boxes Confirm that the LPI device is plugged into the computer terminal To program locks click the Program Locks function box SAFLOK Page 11 of 24 06 11 2 The screen below will appear indicating the LPI device needs to be connected to the terminal Reference the pictures on the next page for the proper connections Once everything is connected click OK ...

Page 87: ...held the 9 Pin RS232 connector plugs into the serial port on the computer terminal as shown above 3 The Existing Data in the LPI Device screen appears as a warning screen to notify the user if there are room numbers already in the LPI s memory These room numbers must be deleted to continue Click the Delete button to clear the memory 4 The following screen confirms the memory as being cleared Click...

Page 88: ...e 7 Click the down arrow next to lock groups and the screen displayed at the top right will appear Click on the Lock Group to be programmed and the screen to the top left will appear The room numbers for the locks to be programmed must be selected To select one room Use the arrow down key to scroll through the room numbers and click on the room number To select more than one room in sequential ord...

Page 89: ...Yes to continue 9 The following screen will appear while the locks selected begin downloading After a lock is finished downloading it will display in the box on the right 10 After the download is complete the Information screen will appear indicating the locks were downloaded successfully to the LPI Click on OK then click Close SAFLOK Page 14 of 24 06 11 ...

Page 90: ...ll be displayed on the Handheld Press 2 Take unit to locks and ENTER at the Handheld terminal M254 Disconnect Terminal Cables and Connect LPI Probe PRESS ANY KEY 12 The screen M254 will be displayed instructing to disconnect the handheld from the terminal and connect the probe Press any key when completed Handheld LPI with Smartcard probe connected Handheld LPI with RFID probe connected SAFLOK Pag...

Page 91: ...in the lock Option 4 Interrogate Locks Used to extract all the keys used in the lock 06 16 11 11 01A STD 4 Interrogate Locks 5 Lock Vers LED Diag Select choice Option 5 Lock vers LED Diag Used to display version and diagnose key problems S005 Program Lock 1 101 2 104 enter 1 2 0 More 0 13 Take the terminal and probe to the lock Select 2 and enter to bring up the Program Lock screen shown This scre...

Page 92: ...eld 15 After the lock is programmed the handheld will display the screen M247 indicating that the lock has been successfully programmed Press any key on the handheld to get back to the Program Lock menu Continue the same process for each additional room or if completed put the handheld back in the charger base leaving it disconnected from the terminal until ready to use again M247 LOCK 101 WAS PRO...

Page 93: ...nterrogate Locks button 2 Attach the LPI Device to the RS232 cable and then click on OK Note If the LPI Device was used for programming or interrogating you will receive this message Click on Delete SAFLOK Page 18 of 24 06 11 3 The information message that all programming records cleared will appear click OK Next take the LPI Device to the lock and perform the lock interrogation ...

Page 94: ...e press Enter M252 Press Any Key And THEN Insert LPI Probe into Lock Press ESC to Stop 7 Press any key and insert probe into lock as instructed on the Hand Held screen Note The Hand Held will prompt user while the lock is being interrogated The hand Held will beep continuously until completed 8 The Hand Held screen will display the lock was interrogated successfully after completion Press any key ...

Page 95: ...nued 10 Connect the Hand Held to the computer using the download cable SAFLOK Page 20 of 24 06 11 11 Select Interrogate Locks on the Saflok Client screen 12 Attach the LPI Device to the RS232 cable and then click on OK 13 Select Interrogate General Lock Data And select OK ...

Page 96: ...ogation report to the Client computer 15 Highlight the Lock Name Number you choose to save the file for later viewing select Save 16 Select Yes when the confirmation prompt appears to continue to save the lock interrogation report 17 Select OK button once when prompted when the file is finished saving SAFLOK Page 21 of 24 06 11 ...

Page 97: ...iewing the Lock Interrogation report 1 Select the Reports tab in Saflok Client 2 Select Lock Interrogation Report and select the View Button 3 Highlight the Lock name number from the list of lock interrogations select View SAFLOK Page 22 of 24 06 11 ...

Page 98: ...ed 4 Once the specific lock report has been chosen Select the print out criteria you require Select OK 5 The report setup will now appear Select preview to view the report on the computer screen or the Printer you wish to send the report to for a hard copy Example of Lock Interrogation report Page 1 below Your Property ...

Page 99: ...System 6000 TM Reference Manual_Section 6 Section 6 Diagnostics Error Codes ...

Page 100: ...indicators will appear when a RFID card is presented to the lock reader Red Light Green Light Yellow Light Green Light A green light will flash for approximately six seconds when a correct keycard is used This light indicates that the locking mechanism has been released and the door handle can be depressed to open the door If the handle is not depressed while the green light is flashing the lockin...

Page 101: ...on certain days of the week The light indicates that the keycard used was not programmed for that shift or day 3 Two Yellow Flashes Two yellow flashes indicate that an incorrect keycard was used in the lock 4 One Yellow before Green or Yellow The master keycard being used is about to expire This light will appear seven days prior to the expiration date Red Light Alternately Flashing Red Light A re...

Page 102: ...ng the room if their keycard has not expired It is generally used after the room has been cleaned and is ready for the next guest When the Inhibit keycard is used in the lock the following lights will appear Red Flash 1 Followed by Flashing Yellow 12 Times These lights indicate that the Guest keycards were successfully inhibited and the current Guest level codes in the lock s memory will no longer...

Page 103: ...K or remaster a different SPK into a lock The SPK is used to reprogram the current PPK or remaster a different PPK into a lock When these keycards are used a slow flashing yellow light will appear for 20 seconds E2 Erase Keycard The E2 Erase keycard is used to remove the lock code information stored in the lock s memory When this keycard is used the lock s memory will be completely erased and no v...

Page 104: ... new keycard to open the door and replace the circuit board 3 2 Green Then All Lights Flash 4 Times These lights indicate that the lock is in Mode 1 and is not programmed Program the lock using the LPI probe and terminal Use the new keycard to open the door and replace the circuit board 4 2 Green and Yellow Flashes Then All Lights Flash 4 Times These lights indicate that the lock is in Mode 3 and ...

Page 105: ...hat each light flashes and multiply this by its value For example if the green light does not flash the yellow light flashes two times and the red light three times the response has a total value of 23 Green Light Does Not Flash 0 100x0 Yellow Light Flashes 2 Times 20 10x2 Red Light Flashes 3 Times 3 1x3 Total Value 23 Display Elements Each Display keycard will provide you will several pieces of i...

Page 106: ...r This response will consist of yellow and or red lights to indicate the hours of the day For example if the lock s clock is now at 2 PM the hours will be represented by one yellow flash value of 10 and four red flashes value of 4 10 4 14 hours or 2 p m Military Time The delimiter will then flash one time After this delimiter the response to the final element Minutes will appear This response will...

Page 107: ...and displays the lock s current time The time includes DST or STD status the hour military and minutes 100 s 10 s 1 s G Y R Delimiter DATE TIME DST PROBLEM CODE 0 4 X X Delimiter DST STATUS 0 Not DST 1 DST X X Delimiter HOURS 0 23 Military Time X X Delimiter MINUTES 0 59 X X Delimiter Date Time DST Problem Analysis If one of the following problems occurs refer to the Troubleshooting Section of the...

Page 108: ...me for some reason 4 Clock has not been reset with 12 months Display Auto Unlatch Latch Status This Display Keycard will indicate whether or not there is a problem with the lock s automatic unlatch and latch 100 s 10 s 1 s G Y R Delimiter AUTOLATCH STATUS 0 5 X Delimiter Autolatch Status Analysis If one of the following problems occurs refer to the Troubleshooting Section of the Lock Installation ...

Page 109: ...isplay Knob Turn Switch This Display Keycard will test the operation of the knob handle switch wire harness and connectors This keycard should be used with the door in the open position so that the knob can be turned form inside before using the keycard 1 With the door open turn the inside handle and hold it Use the Display Keycard You should see the delimiter followed by one red flash followed by...

Page 110: ...on or press the privacy button Then use the Display Dead Bolt Privacy Status Keycard You should see the delimiter followed by one red flash followed by the delimiter 2 Release the dead bolt or privacy button by turning the inside handle Use the Display Keycard again This time the delimiter should flash twice A red flash should not appear If the proper lights do not appear during both tests the dea...

Page 111: ...TER 2 Keycard to correct the problem If the lock was programmed with an LPI the lock and key design are wrong for the lock type The lock must be reprogrammed with the proper STARTER 2 Keycard or the computer design must be corrected and the LPI used again If the lock has a motor SAFLOK MT and SL2500 the Motor Switch Status will indicate on of the following Motor Switch Status Lock With Motor 0 Pro...

Page 112: ...dition occurred recently The Low Battery input indicates whether the lock batteries are currently low If the Low Battery Flag indicates one red flash and the Los Battery input indicates no red flash the batteries were recently low but are no longer low Use a Master Level Keycard to get green and red flashing lights Then try the Display Keycard again If the Low Battery Input Flag indicates one red ...

Page 113: ...s Display Keycard is used to indicate whether or not all of the LED s are working properly 100 s 10 s 1 s G Y R Delimiter DISPLAY 111 X X X Delimiter If Display 111 causes the green yellow and red lights to flash the LED s are working properly If any or all of the lights do not flash the circuit board should be replaced ...

Page 114: ...ashes of green and yellow lights then a red flash C If the proper lights do not appear the E2 has not been disabled In most cases you will see two yellow and red flashes because the PPK did not have authorization To Enable a Lock s E2 A Use the PPK to get Mode 4 lights followed by a slow flashing yellow light The PPK must have authorization B While the yellow light is flashing use the E2 Disable E...

Page 115: ...on Once a lock is erased it will be in Mode 1 and any keys used will display Mode 1 lights 2 flashes of the green light then all lights flash four times until the lock is programmed 4 Battery Disconnect Keycard Used to ensure that the lock s memory will not be corrupted if the batteries are disconnected and an ELPS is not used to maintain power Refer to the Lock Installation Manual for instruction...

Page 116: ...ht flashes 0 2 2 Count the number of times the yellow light flashes 0 9 3 Count the number of times the red light flashes 0 9 Each flash of the green light has a value of 100 If for example the green light flashes once the value is 100 100 x 1 100 Each flash of the yellow light has a value of 10 If for example the yellow light flashes five times the value is 50 10 x 5 50 Each flash of the red ligh...

Page 117: ...eycard to erase a lock 8 Reprogram an out of sequence SPK into locks 9 Remaster a different SPK into locks 10 Use with PI and Pass Mastering keycards to change how pass keycards work to reprogram a lock for a keycard if Resequence keycards don t work or to add or delete a keycard to the lock Also used with a Standard Type keycard to open a lock with a hardware problem 11 Use with PI Level Program ...

Page 118: ...ence Keycard the Inhibit A keycard and the Uninhibit A keycard The Resequence keycard is used to bring the lock s current keycard sequence information into agreement with the computer s keycard sequence information for that keycard The Inhibit A keycard and the Uninhibit A keycard affect only the Standard Keycard they were made to effect Display Keycards Display keycards enable you to display the ...

Page 119: ...typically in an invalid mode Refer to Section 3 Invalid Mode Indicators for additional information This code may also appear if you use Standard or Display keys when the PPK or SPK LEDs are flashing 117 Standard Special PPK and SPK Keys the lock is in shutdown cycle because 10 or more invalid keys were used A valid key must be used to terminate shutdown mode 122 Standard Keys Lock is non operating...

Page 120: ...Key is current but key s level is inhibited Replace key with a new key 150 Standard Key Key is current but key is inhibited Replace with a new key 152 Standard Key Key is electronically locked out Use the electronic unlock key to remove the electronic lockout 154 Standard Key Key is an opening key but the lock is dead bolted or has privacy switch set and the key cannot override it 176 PPK and SPK ...

Page 121: ... in Program Cycle Code Description 016 PI Key Key has no program capability bits set doesn t do anything Contact SAFLOK for assistance 017 PI Key Not enough E2 memory left to add key or level data Contact SAFLOK for assistance PI Pass Master Errors in Program Cycle Code Description 018 PI Pass Master Lock level operation must pass to accept PI pass master key Contact SAFLOK for assistance 019 PI P...

Page 122: ...SAFLOK for assistance 031 PI Level Program PI key has invalid value for the sub function or additional function based on the key s function value Contact SAFLOK for assistance PI Key Master Errors in Program Cycle Code Description 032 PI Key Master Add Change Delete The PI key is for a key level with operation equals 0 non operating or equals 7 pass which doesn t have individual keys Contact SAFLO...

Page 123: ...ause the minimum LPI records would have been replaced all autolatch records have been deleted Contact SAFLOK for assistance 044 PI Autolatch The lock is not programmed for motor switches solenoid and cannot be left in an unlatched state so autolatch unlatch is not allowed Contact SAFLOK for assistance 045 PI Autolatch PI key tried to program autolatch record out of chronological order or the PI ke...

Page 124: ...ontact SAFLOK for assistance 055 PI Clock PI key cannot indicate the clock year will be programmed in using PI Number Time keys Contact SAFLOK for assistance 056 PI Clock PI key cannot indicate the clock seconds will be programmed in using PI Number Time keys Contact SAFLOK for assistance 057 PI Clock If DST observance is non standard the PI Clock key s year must equal the DST change dates year va...

Page 125: ...SAFLOK for assistance 113 All Keys The key is not valid in the current lock mode or cycle If LED diagnostics is on turn off Lock is typically in an invalid mode Refer to Section 3 Invalid Lock Mode Indicators Can also occur if you use Standard or Display keys when the PPK or SPK LEDs are flashing Contact SAFLOK for assistance 114 All Keys The lock s property number indicates factory programming ke...

Page 126: ...ey You must use a PPK key with proper authorization 127 Standard Keys Key does not have one of the 12 valid pass numbers required for the pass level 128 Standard and Special Keys Key is an old key its new key date is earlier than the lock s key data Replace the key with a current or new key 129 Standard and Special Keys Key is an old key its new key time is earlier than the lock s key data Replace...

Page 127: ...ime Replace key with a duplicate key with a later expiration date and time 142 Standard Special PPK Keys The key is invalid on this day of week or the lock level is non operating on this day of week 143 Standard Special PPK Keys The lock cannot determine if the level should operate or the key is valid on this day of the week because the lock s clock date needs resetting Reset the lock s clock See ...

Page 128: ... key to open the door and replace the batteries 158 Standard Key Opening key low battery lockout Lock level for this key is locked out when a low battery condition exists This key did perform a special function inhibit levels or electronic lock but was not allowed to open the door Use another master level key to open the door and replace the batteries 159 Standard Key Opening key clock reset locko...

Page 129: ...ys Uninhibiting a key is not allowed Replace key with a new key 170 Special Key Re sequence a key Key is valid but did not do anything Lock was already in sequence with computer s current key 171 Special Key Inhibit a key Key is valid but did not do anything Lock was already in sequence with computer s current key and key was inhibited 172 Special Key Uninhibit a key Key is newer than the key info...

Page 130: ...ance 184 PPK Key The key is new but the lock is in Mode 4 E2 Disabled and new keys are not accepted Contact SAFLOK for assistance 185 Display Key When the lock is in the LPI mode the lock will not accept Display keys since the LPI cannot read them Contact SAFLOK for assistance 186 Standard Key The key is accepted but is non opening and will not open the door 187 Status Key In a programming cycle t...

Page 131: ...roperty number greater than 0 or vice versa This is not allowed since the lock should first have its E2 erased to eliminate all keys and LPI records Contact SAFLOK for assistance 196 PI DST PI key start dates are greater than DST end dates Contact SAFLOK for assistance 197 PI DST PI key indicated it would only reprogram the DST start and end dates but its DST Observance is less than 2 observances ...

Page 132: ...for the key records and the key can be auto inhibited or its new sequence expiration is based on when the new sequence is first used can t accept new key data in this circumstance because new sequence will be inhibited or expired Contact SAFLOK for further assistance if needed 215 Key ID is already cancelled This Cancel a key ID key will not cancel this key Contact SAFLOK for further assistance if...

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