Intermec Janus 2050, User Manual

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39
nugget
A Troubleshooting
code 39
nugget
helcond
8-7
8
Operating the JANUS 2050
The next table lists problems that may occur when operating the JANUS 2050.
For example, if you have problems entering or scanning data, some possible
solutions are listed in the following table.
Problem Solution
You cannot tell if the numeric keypad
is enabled or disabled. You can check if the numeric keypad is enabled or disabled by
entering the shift character on a numeric key. For example, if
you press
u 5
and the JANUS 2050 displays:
% The numeric keypad is disabled.
5 The numeric keypad is enabled and the Num
Lock is turned on.
nothing The numeric keypad is enabled and the Num
Lock is turned off
.
JANUS 2050 commands are not
working properly. The JANUS 2050 commands are disabled. Scan the Enable
Override command shown below to temporarily enable all of
the JANUS 2050 commands. You can also enable or disable
JANUS 2050 commands in the configuration application
(IC.EXE) program.
Enable Override
*$+DC3*
*$+DC3*
Bar code labels will not scan. Refer to “Scanning Bar Code Labels” later in this chapter.
The JANUS 2050 beeps every 10
seconds and cannot be turned off
when you press the
q
button.
The JANUS 2050 is locked up. Press
q
-
5
-
j
simultaneously
to turn off the JANUS 2050. When you turn the JANUS 2050 on,
it displays the Boot Loader menu. Reboot the JANUS 2050.
The JANUS 2050 decodes a bar code
label in a symbology other than the
label’s actual symbology. Try scanning the bar code label again. Make sure you scan the
entire label. When multiple symbologies are enabled, the
JANUS 2050 may decode bar code labels in a symbology other
than the label’s actual symbology. Only enable the JANUS 2050
to decode the bar code symbologies that you are using.